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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1271

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N
nvlprabu2
from Hyderabad, Telangana
Dec 26, 2016
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Address: 641005
Website: www.hdfc.com

Sir,
i hold the HDFC Home loan with floating rate of interest for last two years. I do not know, why they are not reduce my rate of interest for last couple of months. but last week i visited and enquirer the same, they told me that, you have to pay the conversion charge Rs. 5000 + tax to avail the reducing rate of interest 9.15%.

but my current rate of interest is 9.70%.

1) the same time, if the rate of interest was raised, then they will wait for conversion fee to in cress
2) what is the meaning for floating rate?
3) how can i get the compensation for last couple of months interest, which i paid already.

looking for your support.

Best Regards,
Prabakar T
+[protected]
Jan 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2016
HDFC Bank Customer Care's response
Dear Prabakar,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
Jun 13, 2019
Updated by nvlprabu2
I never got a call regarding this. And the same issue happens again now.
Why I need to pay additional money to reduce my interest rates?
Looking for ur support.
Best regards
Prabakar
[protected]
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    D
    dharmu420
    from Delhi, Delhi
    Dec 26, 2016
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    Address: Gurgaon, Haryana, 122001

    Dear Sir/Mam,
    My father (Moti Singh) have saving account with Acc.No. [protected] in your bank.
    Two days ago (24/12/16) i purchased an item worth Rs.950/- and make payement by debit card linked with above mention account.
    But amount deducted from my account twice at same time.
    Billing cum statement slip & account transaction details are also attached.
    Please do needfull.

    Waiting for your response on behalf of Moti Singh-[protected]

    D. P. Singh
    [protected]
    Gurgaon
    Feb 7, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 31, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    We like to confirm said disputed transaction is not yet claimed by acquiring bank.
    The transaction ( i[censored]nclaimed) will be reversed to your account on 16th days from the date of transaction.

    -Bejoy
    HDFC Bank Customer Assistance
    Due to add beneficiary option not available I am unable to transfer money to other person. I tried many time to call customer care but they are not responding
    I have an detail for my bike loan detail for paid pre payment of net loan amount.
    my email id :[protected]@gmail.com
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      shantalac
      from Bengaluru, Karnataka
      Dec 26, 2016
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      Address: 560048
      Website: www.hdfc.com

      Please note that i applied for HDFC Credit Card and got Reference No : [protected]S2. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

      Today got checked in HDFC Link showing track your card application. Found the reason as follows.

      Application Reference Number
      [protected]S2
      Status
      DISAPPROVED
      Remarks
      DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

      Please let us know the reason why it got disapproved enen after several rounds of verification

      Thanks & regards,
      Shantala C alagawadi
      [protected]
      Feb 1, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 30, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

      -Bejoy
      HDFC Bank Customer Assistance
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        S
        shyam87249
        from Lucknow, Uttar Pradesh
        Dec 26, 2016
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        Address: 226012

        Dear Sir/Mam,

        I have a HDFC Bank credit card from above one year and I clear all dues timely as per card statement, but in the month of September-2016 some discrepancy balance with me for Rs.500.00 only, but against 500/- HDFC bank charges us penalty for Rs. 1667.00. I am surprise that agst 500/- they charges Rs.1667.00

        Kindly help me for reversal heavy charges by the Bank,
        Jan 27, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 27, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your issue details, charges details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        THe bank officials not given cash against cheque of Rs. 20000/- & say that the payment cash given on[protected] against self withdrawl cheque of Rs. 20000/- & cheque no. is 090802 dated[protected].
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          T
          tarungargg
          from Delhi, Delhi
          Dec 26, 2016
          Resolved
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          Address: New Delhi, Delhi, 110084
          Website: hdfcbank

          To,
          CNBC Awaaz Pahredaar
          Dear sir/madam,
          I have 8 accounts of my family with hdfc bank, all classic accounts, from January 2016 they starts charging 115 rs. per quarter per account from all our (8) family accounts, two times after many request and visits of bank branch they reverse charges at two quarter but after that at last two quarters they didn't reverse this time so far after so many request and visit to branch, so I am forced to pay 115x8= 920 per quarter and 920x4= 3680 per year from all my family (8) account.
          After so many requests and visit to branch and even I say to branch manager today if charges will not reverse or still continue I am forced to complaint to RBI about this and closed all Eight accounts from bank but still they do not reply me well and said please take closer forms from another table and close your all accounts we will not reverse the charges and charges will continue every quarter. and this I can not afford to pay 3680 per year without any reason to bank and also without any GUIDELINES from RESERVE BANK OF INDIA.
          right now I got a news from phone banker that my wife's account is DE RAGE as normal account from classic, without any reason till date I have maintain minimum amount in that account as well, and this will grant them more false reason of charges as per debit card fee Etc.
          Also I bring two new policies from same branch and I pay my premium from my credit card first year at start of my policy but second year they not gave me Grace time of payment and take 402.50x2=805/- rs as penalty for late fee even I have 15+ more day's left as Grace to pay my premium, and I pay my premium just after within 15+ day's left of mine Grace time in one go of two policies (100000/-) same July month as my policy due date Was 14 of July but still no reversals OF charges till date of this as well.
          I have to ask why should I pay this much of ammount (3680) per year without any reason ?
          Now I am forced to complaint against all of this at you ( best business channel) and as I ever saw you will help CONSUMER'S every time and raise the voice of consumer's againt any bad policies of companies.
          Please help me about this.
          Thank you in advance
          one of your's channel viewer
          Tarun Garg
          Mobile Number = [protected]
          Email ID - [protected]@yahoo.co.in

          Note : I am forworwding this complaint to RESERVE BANK OF INDIA as well for some strict action against this all bad Issue of HDFC Bank.

          Pending Reversals of charges till date
          1: Name of account holder = Tarun Garg
          acount number = [protected]
          Charges = 115/-
          Date = 15.10.2016
          Charges = 402.50 (policy charges)
          Date of charges = 21.07.2016
          2: Name of account holder = Sachin Gupta
          acount number = [protected]
          Charges = 115/-
          Date = 15.10.2016
          Charges = 402.50 (policy charges)
          Date of charges = 21.07.2016
          3: Name of account holder = Raj Garg
          acount number = [protected]
          Charges = 115/-
          Date = 15.10.2016
          Charges = 115/-
          Date of charges = 18.07.2016
          4: Name of account holder = Dhruv Garg
          acount number = [protected]
          Charges = 115/-
          Date = 15.10.2016
          5: Name of account holder = Anshu Garg
          acount number = [protected]
          Charges = 115/-
          Date = 15.10.2016
          this is the account of my wife Anshu Garg is De Raged from cllasic portfoliyo without any reason.
          6: Name of account holder = Santosh Rani Garg
          acount number = [protected]
          Charges = 115/-
          Date = 15.10.2016
          Charges = 115/-
          Date of charges = 18.07.2016
          7: Name of account holder = Smittal Gupta
          acount number = [protected]
          Charges = 115/-
          Date = 15.10.2016
          8: Name of account holder = Ripanshi Gupta
          acount number = [protected]
          this is the only account has no charges so far ( don't know why the leave this account? )
          Feb 8, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dec 20, 2016
          Geda's response
          Plz issue my new cheque book
          Verified Support
          Jan 07, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We understand that our Branch Officials have contacted you and have addressed your concerns. Please feel free to speak to our Branch Official Mr. Umesh Sharma on [protected] for any further clarification or assistance.

          -Bejoy
          HDFC Bank Customer Assistance
          Sir issue new cheque book due to my old cheque book finish
          Cheque book
          I APPILED CHEQUE BOOK ON 19/11/16
          MY COSTUMER ID NO:64425373 My name is (Akshay s phale)
          I NOT RESEVIED MY CHEQUE BOOK My acc credit 142 RS.in chaquebook charges.please send my chaquebook is my homebranch or my ragister address.
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            I
            Irfan_87
            from Akola, Maharashtra
            Dec 26, 2016
            Resolved
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            Address: Pune, Maharashtra, 411001

            Most frustrating experience in life, My Account is Blocked for CC Overdue I paid the due still my account is blocked following for more than 3 weeks no one is responding on the approval email to release the account. Most Frustrating Pathetic Customer Service and No one is willing to resolve the problem. Neither the bank in Pune nor the head office in Chennai. Do not opt ever for HDFC bank Account.
            Jan 27, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 27, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your issue details, card/customer ID and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            I transferred money Rs 5000 through imps on[protected] from hdfc to SBI ..I got debited from my account.. beneficiary not yet credited. Imps reference:[protected]
            I did not use my HDFC account for more than 2 years.and now I asked in home branch, is there any non mainatance charges applied as i did not use my account?They said No.
            So I started using this account.
            Within one day they cut almost 8000rs as non maintainance charges..
            this is so unfair
            I have ordered some stuff and i payed through paytm and my first trasaction is failed so i have done other transaction but both times my money got deducted from my account.
            Hi,

            This is Sabarinath from coimbetore, Regarding cancel my credit card.
            I have not EMI option in my credit card, so i have cancel my card. If any outher procedure in cancellation. Please let me know.

            Thanks,
            Sabarinath S
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              A
              Aravind Vanan
              from Chennai, Tamil Nadu
              Dec 26, 2016
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              Address: 600053

              SIR,
              Nan Hdfc Money Back Credit Card [protected] vange 11 month Aagiradu, my outstanding amount 60, 000, ippozudu enaku job illai, kadandha 3 month payment pannala. enakku feburary first week varai time venum, nan fulla pay pandren. ippozudu enn wifeku udalnilai sariillai hospitaluku pay pannadala. card pay panna mudiyala, please sir ennaku feburary first week varai time venum, collection person kottukura pressures la ennaku high BP Vanduduchi. ennaku nan keta time vangi kodunga nan promise a pay panniduven. please sir Aravindavanan mob.no:[protected]. nan Banking Ombudsman Scheme 2006. complaint No:[protected]. please ennai kapathunnga sir, collection persons speak words . negnga rbi la compliant koduthalum, engala ondram seiya mudiyadu nu. ennala mudiyala. please please please. Sir
              HDFC Bank customer support has been notified about the posted complaint.
              I lost my HDFC FOOD CARD with the number [protected] please block this and re issue a new one

              please reach me on [protected]
              Please sent me my last six months payment details.
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                V
                Venkatesh Mahendru
                from Mumbai, Maharashtra
                Dec 25, 2016
                Resolved
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                Address: 122001
                Website: hdfcbank.com

                I have lots of issue related to HDFC bank . I also visited to nearest branch for the same but no response.
                Problems are like:
                1) PPF account is not working and getting some weired issue.
                2) Regarding Credit card- need to talk to custom care but they guys are not even picking my call.
                I am frustrated from HDFC Bank.If they will not give me qick respond then I m afraid I will be having no other option but to take action against HDFC.
                Feb 1, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 26, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your registered contact details and complete address of branch to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                I am Ramji Chaudhari
                Ta- Radhanpur
                Dist-Patan
                Mo.-[protected]
                My a/c.no.[protected]
                So..that in this bank my current account.
                So in my a/c. Balanced. But
                Bank manager daily he said not give cash..I'm not satisfied. This bank service... So that u r urgent action of this bank...please.. I request u ...sir..
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                  D
                  Dmethwani
                  from Cuncolim, Goa
                  Dec 25, 2016
                  Resolved
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                  Address: 380013

                  Credit card statement not received since July 2016 and later additional late fee charges were charged in the statement of December 2016.
                  Not even physical credit card statement was received at my registered address.

                  Kindly reverse the additional late fee charged since so many months. Kindly look into the matter and resolve the query at the earliest.
                  Jan 27, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 26, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    V
                    vasundharahotel
                    from Bahula, West Bengal
                    Dec 25, 2016
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                    Address: 731204
                    Website: www.bengalvasundharahotels.com

                    We have an EDC machine from HDFC Bank having TID No. 98110516. In this many cards fail to transact giving error message "Tracking Error" or "Enter Master Key". Noteworthy to mention that the same card transacts successfully in another EDC machine i.s ICICI Bank, SBI, AND others bank.

                    i have loge a complain by phone call no.[protected], dated on 22/12/2016, as basis o[censored]rgency but till to date they did not responded regarding the same. for the same we are facing very difficulty position and also hamper to our business and for which nobody will get/bear our losses.

                    you are requested to do the needful.

                    regards
                    vasundhara inn (bolpur, santiniketa)
                    [protected]
                    [protected]@gmail.com

                    .
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Saket Shubham
                      from Pune, Maharashtra
                      Dec 25, 2016
                      Resolved
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                      Resolved

                      Address: 400101
                      Website: KLICKPAY77252

                      I received this message few moments ago: 'Thank you for using your HDFC bank CREDIT card ending 8472 for Rs.700.00 in MUMBAI at KLICKPAY77252 on[protected]:02:46:26.' I never initiated any such transaction nor did I receive OTP for this. This is serious case of security breach. How can HDFC allow this to happen?

                      HDFC should immediately look into the matter as I can find many similar complaints on net in last few days. This is extremely frustrating and unethical experience. How can a transaction proceed without 2-stage verification?

                      Although 700 is not a very big amount, but still if there is some flaw, it should be rectified as early as possible. Otherwise it wouldn't be possible to use HDFC cards anymore.
                      Jan 27, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 27, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your issue details, Screen shot of the message, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        Ram Mukhiya
                        from Gurgaon, Haryana
                        Dec 24, 2016
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                        Address: Gurgaon, Haryana, 122016
                        Website: www.irctc.co.in

                        Hi My name is Rambhajan, holding an HDFC BANK account, i had made the payment today around 10 am on 24 dec 2016 through my debit card and amount decducted from my account and when i checked through IRCTC website then there is no ticket found related to my booking and received the auto reply from IRCTC customer care that NO TICKET FOUND from the same reffrence id IRCTC #4653312. And when i called HDFC customer care to register my complaint then they are giving me imopssible reason and advise me to go bank branch and submit the CDFM (CUSTOMER DISPUTE FORM) due to mz working hours it is next to impossible for me to go on working days as i am getting the off on SUNDAY only. I don't know why they are telling me to go through to bank branch for this issue because the money in these types of issues will get auto revert within 24 hours. Please help on urgent basis as i am unable to find the way to get out of this.
                        Jan 29, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 28, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, transaction details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          SaakshiJain
                          from Bengaluru, Karnataka
                          Dec 24, 2016
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                          Address: 560017
                          Website: www.hdfcfund.com

                          My mutual fund account is not active for over a month now.
                          It's been pending since nov 22nd. I was assured that it will be active by dec 22nd however, it is still not active. The call centre is a pain to deal with as most of the times the call just gets disconnected on its own i. E. After making you wait for 10 mins.
                          I am an imperia & a preferred hdfc bank customer. If i have to deal with such plight, i wonder what is the situation of all other souls who invested in hdfc mf.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            anamika.thakur20
                            from Noida, Uttar Pradesh
                            Dec 23, 2016
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh, 201014

                            Hello Sir,
                            I, Anamika Kumari, had a HDFC Bank credit card no [protected]. I settled this card for Rs 23715 after waiving off late fee and interest imposed by the bank. I have made this payment almost 10 months before i.e. in Feb 2016. But still I am facing CIBIL issue. If I apply for another card they say your previous HDFC card settlement status was not updated by the bank. Please HELP sir.

                            My email : anamika.[protected]@gmail.com
                            My contact no : [protected]
                            Jan 29, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 29, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              Krishnaveni Vadlamudi
                              from Bengaluru, Karnataka
                              Dec 23, 2016
                              Resolved
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                              Resolved

                              Address: 560076

                              Hi Sir/Madam,

                              I have done a wrong NEFT on 2nd Dec, amount of 11, 600/- in three transactions to the wrong HDFC account.

                              I have given a complaint to HDFC support, and the complaint number is "HBL=[protected]".

                              The other person is uneducated i cant tell her to go and raise a complaint for this. Because i did a mistake.

                              The account details are mentioned below.

                              A/c No: [protected]
                              Bank: HDFC
                              Brnach: Durg

                              And from the ICICI bank account i have done the transfer, the ICICI details ate mentioned below.

                              A/c No:[protected]
                              A/c Holder Name: Krishnaveni Vadlamudi
                              Brnacch : Jp Nagar 3rd phase.
                              IFSC Code: ICIC0002322

                              I want to transfer the amount to the account which is mention below.

                              A/c no : [protected]
                              Bank : HDFC
                              Branch : Indira agar, Bangalore
                              IFSC code : HDFC0000184
                              Account Owner : Ms. Nandini Kumari Paladugu

                              Kindly have a look on complaint and do the needful as earlieast.

                              Its been almost 20 days it happend and the amonut is still their in that acconut only.

                              Regards,
                              Krishnaveni V
                              [protected]
                              Dec 26, 2016
                              Complaint marked as Resolved 
                              unresolved
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 28, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that our team has responded to your email on December 24, 2016 06:48 PM. Pls check your email inbox and revert to our email in case of any pending issue.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                gokul
                                from Chennai, Tamil Nadu
                                Dec 23, 2016
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600002

                                Hi,
                                I having salary account in HDFC bank A/c No. 0688XXXXXXX682 at old washermenpet, Chennai-600021 branch and My office at mount road near GP road Branch. Today i gone to GP road branch to withdrawal money from my account due to my emergency purpose yesterday i applied insta jumbo loan from my account that amount available. While entering to branch the bank staffed said no withdrawal due to non availability cash i explained the Cashier about my problem and asked Rs.24000 as per RBI instruction but he said no cash available sir you come on monday for withdrawal. At the same time another one customer withdrawal Rs.50000 from this current account. Then i asked the cashier he informed me they got approval from the manager and you please talk to him. I gone to manager and asked him regarding withdrawal he saying the same thing no cash sir come on monday for withdrawal. I raised question to him if you dont have cash how your paying Rs.50000 to that customer. He saying they are our branch customer if you want you go to your A/c branch after requesting him finally he given Rs.10000 withdrawal to me. So many other branch HDFC customer came and gone without withdrawal money. Our hdfc bank given any notice or instruction to branches for service to only branch holder for account kindly intimate the same to customer also. We are taken loan from HDFC bank and we are paying interest for the HDFC Bank but we cant take us money from HDFC bank. Due to emergency purpose only we taken the loan and we paying the interest but not even as per RBI rules we not able take the amount branches. so kindly take necessary action on this issue.

                                Regards
                                Gokul
                                [protected]
                                Jan 29, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 28, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete issue, branch details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  M
                                  mahesha123
                                  from Delhi, Delhi
                                  Dec 23, 2016
                                  Resolved
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                                  Resolved

                                  Address: 560034

                                  Hi Sir,
                                  I used credit in 2015 with amount of 33000 rs . i paid some amount around 15000. after that i loss my job and met with accident .. my financial condition was very bad. so i am not able to pay the money .. after 9 months they told me my credit due is 64000 rs . and some how i have arranged money and paid 40000 rs . reaming 24000 rs i am asking time but they are giving and now they are calling to my parents me and my friends and colleagues . please suggest me what can i do ?? i really disturbed with them so much .. please help in this
                                  Jan 25, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 24, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                                  -Natasha
                                  HDFC Bank Customer Assistance
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                                    C
                                    Chirag Modi
                                    Dec 23, 2016
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                                    Address: 394120

                                    Gujarat gas payment succesfully.. Receive mail & message.
                                    Payment date: 2dec 2016

                                    Reference no:gspc gas-hdfc[protected]bill pay onlinepayment [protected]
                                    My account no:[protected] but till date my payment is not sucesfully.
                                    Gspc given noties billpay is your bill is pending.. I am requiest to please my payment success.

                                    Chirag modi
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      abdulkadir vohra
                                      from Visnagar, Gujarat
                                      Dec 23, 2016
                                      Resolved
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                                      Resolved

                                      Address: Mehsana, Gujarat, 384315
                                      Website: hdfcbank.com

                                      Sir,
                                      M hpcl LPG gas dealer who is authorised by central govt. Of india. For which as per essential commodity act i have to deal in cash only. M having account in hdfc visnagar branch where i used to deposit cash on daily basis .Bank imposed 110000 as deposit charge on my account without any notice for which when i spoke to branch manager he said he will reverse the charge imposed and even he reversed 9000 that time and said gradually i will reverse the entire charge imposed. But now branch manager is changed and new bm behaved so rudely with us and said go to old bm if you want reverse of your charges coz he committed to reverse i didnot.
                                      So if any of staff changes we have to bear their charges.There is no value of what was committed earlier by manager there.
                                      We complaint against bm on hdfc complaint portal too but there is no proper reply to clarification of this issue.
                                      I want reverse of charges they imposed on my account.I humbly request you to help me get my amount back.

                                      Regards
                                      saif gas service
                                      abdul kadir vohra
                                      May 10, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 24, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,
                                      Kindly mail us at [protected]@hdfcbank.com from registered email ID along with customer ID, issue details, branch details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                                      -Natasha
                                      HDFC Bank Customer Assistance
                                      Dec 28, 2016
                                      Updated by abdulkadir vohra
                                      sir.
                                      we mail on [protected]@hdfcbank.com but there is no response regarding resolving issue.
                                      sir
                                      this complaint should b resolved soon. how a bank can impose this much charges on cash deposit of lpg dealer?
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                                        R
                                        razia a vohara
                                        from Visnagar, Gujarat
                                        Dec 23, 2016
                                        Resolved
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                                        Resolved

                                        Address: Mehsana, Gujarat, 384315
                                        Website: HDFCBANK.COM

                                        Sir,
                                        M hpcl LPG gas dealer who is authorised by central govt. Of india. For which as per essential commodity act i have to deal in cash only. M having account in hdfc visnagar branch where i used to deposit cash on daily basis .Bank imposed 110000 as deposit charge on my account without any notice for which when i spoke to branch manager he said he will reverse the charge imposed and even he reversed 9000 that time and said gradually i will reverse the entire charge imposed. But now branch manager is changed and new bm behaved so rudely with us and said go to old bm if you want reverse of your charges coz he committed to reverse i didnot.
                                        So if any of staff changes we have to bear their charges.There is no value of what was committed earlier by manager there.
                                        We complaint against bm on hdfc complaint portal too but there is no proper reply to clarification of this issue.
                                        I want reverse of charges they imposed on my account.I humbly request you to help me get my amount back.

                                        Regards
                                        saif gas service
                                        abdul kadir vohra
                                        May 10, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dec 23, 2016
                                        Updated by razia a vohara
                                        Sir,
                                        i applied to open a new account in hdfc bank of visnagar. for that i submitted all required documents and a cheque of 25000 along with it which they verified and confirmed and said they will open account within 4-5 days. its about a month completed and now when i asked them about the same they asked we dont want to give u account. So if they dont want to give then why they took al documents and cheque from me.why they wasted my time? when i asked them to give reply in writing why they denied to open my account they replying we are not bounded and liable to give you reply .my question is is therre any norms held by bank through which they can deny any person to open their account with bank... we complaint on hdfc complaint portal also but in reply to it there is no call regarding the same...
                                        looking forward that this complain may sought out my issue

                                        regards
                                        razia a vohra
                                        Dec 24, 2016
                                        Updated by razia a vohara
                                        In reply to complaint they sent me rbi norms but that norms is of 2013. They said because of demonetisation and new norms they denied . But i applied after demonetisation only and even they verified my documents for giving account .They neither asked me for any other required documents nor they mail me any new guidelines for bank after demonetisation for opening account.
                                        Verified Support
                                        Dec 24, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,
                                        Kindly mail us at [protected]@hdfcbank.com from registered email ID along with customer ID, issue details, branch details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                                        -Natasha
                                        HDFC Bank Customer Assistance
                                        Dec 28, 2016
                                        Updated by razia a vohara
                                        i mail on hdfc email id [protected]@hdfcbank.com but they didnt answer anything regarding the same.
                                        Jan 02, 2017
                                        Updated by razia a vohara
                                        there is no proper answer from hdfc regarding this issue and they showed norms which are not related with this issue at all.
                                        Jan 19, 2017
                                        Updated by razia a vohara
                                        sir,
                                        i have complaint in consumer forum because i didnt get justice through hdfc support system but if consumer forum dont reply then where to go. i applied to open a new account in hdfc bank of visnagar. for that i submitted all required documents and a cheque of 25000 along with it which they verified and confirmed and said they will open account within 4-5 days. its about a month completed and now when i asked them about the same they asked we dont want to give u account. So if they dont want to give then why they took al documents and cheque from me.why they wasted my time? when i asked them to give reply in writing why they denied to open my account they replying we are not bounded and liable to give you reply .my question is is therre any norms held by bank through which they can deny any person to open their account with bank...

                                        being an indian dnt we have the right to get an account in a bank or a bank will decide whom they will give acount...at the age of 54 am not getting an account for no reason ...where should i go now? is there anyone who can get me justice?

                                        i jst want to know why bank denied to open my account?
                                        is this forum not even able to take action against this bank?
                                        i jst want justice is this not my right?
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