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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1271

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D
darshan modi
from Surat, Gujarat
Dec 19, 2016
Resolved
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Address: Sabarkantha, Gujarat, 383001

On 12 dec 2016 i transfer 6000/- to reliance jio money from my hdfc debitcard than bank debited money yet i can't recive money to jio money i am full supporter but for this issue i don't support cashless project because most of indian people are not expert like Americans so they can't understand e payment complaint including i because bank not answer me on epayment so please help me and make easy solution for people
May 10, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your card, Transaction and contact details. Please mention Ref ID: TTU[protected] in the subject line for me to track your mail and assist you better.

- Bejoy
HDFC Bank Customer Assistance
Dec 21, 2016
Updated by darshan modi
Thank you but my dispute amount credited just my a/c so my complain has solve but my one request is that please do better your bank easly system for cmplain solved at in branch not head office
I lost my debit card. Went to three branches asking for a debit card. Every bank has a standard answer that they don't have debit cards in stock. And what's worst they don't even let me apply for a new one. People at bank don't even respond to the queries properly. If this continues I will have to open an account in some other bank.
I have lost my Debit card. after that i have applied for new debit card before 18 days. but still i am not getting my debit card. so please help me to provide my debit card
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    S
    from Bengaluru, Karnataka
    Dec 19, 2016
    Resolved
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    Address: Bangalore, Karnataka, 91
    Website: HDFC bank

    My credit card is in active status still it is not working, I visited the branch and no proper response and i am not able connect the call to customer care also i have informed about this issue when i got a call from HDFC Bank no one responded for that also i have written an email i have got a confirmation email saying that with in 4 working days they will reach out to me but i have not received any email or a phone call regarding this.
    Jan 19, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 19, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly help us with the complaint/reference number you may have received for us to look into the matter.

    -Bejoy
    HDFC Bank Customer Assistance
    I'm complain in 2500 extra debit my card. I'm already complain in telephone via but not shortyout my complain
    I am getting deduction of 115 Rs under "ADHOC STMT CHGS INCL ST & CESS 031216" category. As i am having salary account, acc number [protected]. Wanted to know, why you charge me for the same.
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      MaSOoM PoDDaR
      from Kolkata, West Bengal
      Dec 19, 2016
      Resolved
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      Resolved

      Address: Kolkata, West Bengal, 700091
      Website: www.hdfcbank.com

      I was about to sleep when my mob got a msg from vm-hdfcbk today as under..

      Thank you for using your hdfc bank credit card ending 4702 for rs.500.00 in mumbai at klickpay77252 on[protected]:00:22:57.

      I haven't shared my card details with anyone, and this card is with me.

      I havent done any transaction as well.
      Seems its a breach in hdfc bank system, i checked my card balance it was less by 500, so confirmed card has been used. I called customer care immediately an executive attended call after almost 12 mins.

      He said he dont see any transaction might be it get reflected in transaction after 2-5 days.

      Cant wait for someone to reuse my card, hence asked him to block now itself, he said our system is updating i have took request but call after 7 in the morning.

      Its unacceptable when transaction go through without authorisation another transaction may happen within seconds but we are told to wait 7 hours.. Such a great service..!

      Call details and msg recieved added as screenshots for reference.
      +2 photos
      Jan 23, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 23, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      Request you to write to [protected]@hdfcbank.com along with your card & transaction details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        N
        nileshpethkar
        from Gurgaon, Haryana
        Dec 18, 2016
        Resolved
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        Address: Latur, Maharashtra, 413512

        Thank you for using your hdfc bank credit card ending 3672 for rs.50.00 in mumbai at klickpay77252 on[protected]:22:22:44.

        I received the message, i was shocked & immediately checked my account to confirm whether the transaction really processed. Yes, it is done. Even the amnt is small, but it clearly shows the security breach in hdfc credit cards.
        Jan 19, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 19, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com along with your card details, contact details and issue details. Please mention Ref ID: TTU[protected] in the subject line for me to track your mail and assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        I got exact same experience for Unknown transaction amount around Rs.20, 000 . the transactions are done in USD ( I have never been to US). Following HDFC Complaint desk since 1 month, no satisfactory reply yet.
        But it is sure that HDFC credit card security is breached..
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          S
          Sacraj
          from Gurgaon, Haryana
          Dec 18, 2016
          Resolved
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          Address: New Delhi, Delhi, 110064

          Respected Sir/Ma'am,

          This is to bring to your notice that I had applied for a credit card in the year 2014 which was issued on 19-June-2014.

          Due to payment reason I was informed by collection team department Mr. Sani # [protected] to settle this card in 33, 700.00 wherein I was informed to clear this payment in six equal installments.

          Later, when I got the settlement letter I came to know I have to pay a huge amount in first of Rs. 15, 300.00 which was not possible and informed to me to clear and the same was well informed to collection member. However, he asked me to not refer the settlement letter we have to collect money according to our collection then in first he took money of Rs. 8050.00 on[protected]which according to settlement letter was Rs. 15300) and later the second payment he collected from me of Rs. 7200 (which was updated as 3680) now please see in two months I had paid half of the settlement amount. In third, they told me to pay 7000 as a third-month amount for which I had denied to pay as I was informed by collection team to pay this settlement amount in 6 equal installments.

          I would like to tell there is miss commitment given to me and collect the money tells all fake things. Now due to this, I have been coming under red in civil which is not my fault at all.

          I would request you to please get this checked and resolve this issue on priority as this impacted by civil or have to raise this concern consumer court.

          Attached are the document wherein i had made the payment against the settlement letter which was given to me.

          Warm Regards,
          Sachin Rajput
          +91 [protected]
          +3 photos
          Jan 29, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 28, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          Our team has responded to your email vide ref id[protected] on December 22, 2016 06:33 PM. Pls check your email inbox and revert to us in case of any pending issue.

          -Bejoy
          HDFC Bank Customer Assistance
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            R
            Rkgupta3452
            Dec 18, 2016
            Resolved
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            Address: Saharanpur, Uttar Pradesh, 247001

            I hv one account in your saharanpur branch showing minimum balance average is rs 10000 whereas there should be rs 5000 being a senior citizen. I have request ef earlier in writing but no action has been taken so far . I am a senior citizen and request you to kindly correct the same at the earliest please. Kindly do the needful please
            Regards
            Ram Kumar Gupta
            Jan 20, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 19, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            Kindly help us with the complaint/reference number you may have received for us to look into the matter.

            -Bejoy
            HDFC Bank Customer Assistance
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              R
              raushankmr23
              from Darbhanga, Bihar
              Dec 17, 2016
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              Address: Nalanda, Bihar, 803116

              I am getting deduction under "ADHOC STMT CHGS INCL ST & CESS 041216" ctagery. This catagery is for demat account. If i dont have demat account how can this deduction is possible from my account no
              debited amount in rs 230. my name is raushan kumar
              vill- nahub, ps- rajgir, nalanda
              Savings Account No.: [protected], RAJGIR (bihar)
              Please do the needful.
              +1 photos
              Jan 22, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 22, 2016
              HDFC Bank Customer Care's response
              Dear Customer,
              The referred charge is levied for a Savings Account statement requested on December 04, 2016.

              -Anay
              HDFC Bank Assistance
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                A
                Akki@22
                from Delhi, Delhi
                Dec 17, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110084
                Website: Hdfc bank Ltd.

                Dear Team

                I transferred an imps amount of 50, 000 from my Hdfc bank account to sbi account on 14th of December but still is not credited.

                This is not a good service by Hdfc bank I need very urgent payment that's why I transferred through imps.

                I already call customer care lot of times but no response from their end.

                Everyone provides different reasons.

                Kindly help me on " TOP PRIORITY".

                Acc no.- [protected]
                Ref no[protected]

                PFA the screenshot.
                +1 photos
                Feb 6, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 27, 2016
                HDFC Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID.

                Case is pending with Reference number for your query is[protected]

                -Anay
                HDFC Bank Assistance
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                  T
                  TSV MURALI KRISHNA
                  from Bengaluru, Karnataka
                  Dec 17, 2016
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                  Swiping Machine Problem

                  Address: 533101
                  Website: www.riverbay.co.in

                  We sent mail yesterday which contains the following subject for which we had not received any response from you. We are facing problem from guest, hence, we request you to act immediately.

                  Ref : TID No.42065369

                  This is to inform that on 10.12.2016 one guest paid bill through his Debit Card and got message that amount was debited from his account of Rs.3, 500/-; But as the payment process was not completed, as...
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                  Ramawatar Pareek
                  from Kolkata, West Bengal
                  Dec 17, 2016
                  Resolved
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                  Resolved

                  Website: consumer complaints

                  Dear sir/madam we have received amount rs.305111/-, against policy.14752851 deposit 4year 400000/-= wethrol recipt 305111/-=balance amount rs.94889/- & my bonus 1st amount rs.136900/-, & 2nd bonus rs.207000/-, =438789.00 total balance & + ajaint comm. Fest year 30000/-, 2nd year 15000/-, & 3rd year rs.15000/-, & 4th year rs.15000/-=75000.00 + my balance amount=513789.00 please sir nassery acction my cont. No.[protected]
                  Jan 18, 2017
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Dec 17, 2016
                  Updated by Ramawatar Pareek
                  Dear sir/madam we have received amount rs.305111/-, against policy.14752851 deposit 4year 400000/-= wethrol recipt 305111/-=balance amount rs.94889/- & my bonus 1st amount rs.136900/-, & 2nd bonus rs.207000/-, =438789.00 total balance & + ajaint comm.fest year 30000/-, 2nd year 15000/-, & 3rd year rs.15000/-, & 4th year rs.15000/-=75000.00 + my balance amount=513789.00 please sir nassery acction my cont. no.[protected]
                  Verified Support
                  Dec 18, 2016
                  HDFC Life Customer Care's response
                  Hi, please elaborate your issue for us to understand it in a better way to assist you on the same. Alternatively, you may write to us at [protected]@hdfclife.com from your registered Email ID for us to look into it.
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                    A
                    Ashish9308
                    from New Delhi, Delhi
                    Dec 17, 2016
                    Resolved
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                    Resolved

                    Address: 110068
                    Website: www.hdfcbank.com

                    My name is Ashish Sharma. Application no [protected]N1. Its been more than 45 days of my submission of every documents and each and everything. I was told that i will get a message in 3-4 days. Its been 40 days since i have not received any information any call and my application is showing in process. Kindly help me with my situation as i wanted the card as i have a function at my house.
                    Jan 21, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 19, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have taken note of your comments expressed with regard to your HDFC Bank credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      A
                      Anurag Sahai
                      Dec 16, 2016
                      Resolved
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                      Hi hdfc grievance,

                      I adarsh sahai have opened my normal saving account number xxxxxxx4120 at hdfc bank goivnd
                      Nagar, kanpur branch.

                      I went many times to this branch and communicated about this quarterly deduction for my normal saving account
                      And asked why there is deduction of this rs 115/- amount from my normal saving account when i am maintaining rs 10000/- balance in my this normal saving account xxxxxxxx4120. I need only normal
                      Aving account and do not need more than this if there is any such kind of deduction.

                      Please take appropriate action against this issue and refund my all deducted amount from my saving account xxxxxxxx4120.

                      Unnecessary they are deducting this amount from my account and misguiding me every time when i go to hdfc bank.

                      I will go to consumer court for this issue.

                      Regards,

                      Adarsh sahai

                      Hdfc bank a/c xxxxxxxxxxx4120

                      M # xxxxxxxxx38
                      Jan 18, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 18, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date and amount of debit of charges and the reference id:TTU[protected]. A bank representative shall contact you as soon as we receive this information

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        Avinash Kumar
                        from Mumbai, Maharashtra
                        Dec 16, 2016
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                        Address: Mumbai City, Maharashtra, 400607

                        Dear Sir-

                        I Am not sure who is right person to escalate My HDFC personal loan issue ( Loan No[protected].
                        I am writing this mail to you all to bring the attention of Personal Loan HDFC bank employee department incompetenecy.

                        for last four month I am facing issue of my emi is not able to auto deduct from my ICICI bank account.

                        I have talked to cutomer care[protected] and mailed the issue to [protected]@hdfcbank.com.

                        In reply I have got the ecs form and asked to duly signed form by ICICI bank and submit this for anywhere in India nearest HDFC Personal Department.

                        I have filled the form and duly signed it from ICICI bank. I went to PATNA HDFC bank ( Exvision Road, Rajender Ram Plaza, 2nd Floor, Patan ). There I have been asked to contact Raju Jain ( Collection Manager) as he was out of station so he guided me to sumbit this form to Nitin.
                        As i have asked Nitin to take this form and dicated all the issue he denied and said until he find all the reson of bounce he can not take this form
                        Now it is going to three days and he has failed to find the reason for EMi bounce. Also he is not picking up my phone..

                        Also Customer Care are not helping me.

                        So my question When you HDFC personal loan bank department is not able find the problem and reluctant to solve the issue. Why should I pay fine and boucne charge every month when problem from your side. Even Why should I pay EMi ?

                        So please help me to resolve this problem ASAP..
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          kailashjoshi123
                          Dec 16, 2016
                          Resolved
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                          Resolved

                          Address: Udham Singh Nagar, Uttarakhand, 262405

                          Dear sir l have opan a salary account at hdfc bank sitarganj branch last manth 5 nov. But still i not recived my account kid from bank today whan i call to bank they say me your letter of provide by my compny its expire but whan i go bank for opening branch my letter is valid from 20 days 1 manth is complete whan i call to bank than they inform me letter expire its not my folt is bank folt so plz halp me in this condition
                          Jan 20, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 17, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly mail us at [protected]@hdfcbank.com along with your registered contact details and your concerns and exact location of the branch. Kindly mention reference Id TTU17121602 in the subject line. The concerned team will get back to you. – Anay
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                            shikharmishra
                            from Allahabad, Uttar Pradesh
                            Dec 16, 2016
                            Resolved
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                            Resolved

                            Address: 229001

                            My provident fund
                            Hon'ble team members!!!

                            I was working with hdfc bank ltd as a sales executive, my employee code was cs 43857, i have resigned from the job on 2012 but till today. i have not received the cheque of my provident fund, which deducted of every month with my salary. and even they did not provide me pf number.

                            Kindly confirm the status of my pf other wise i'll go to the court for case of the company or i'll send the notice to you.

                            Do it as soon as possible and needful

                            Thanks & regards

                            Shikhar mishra
                            Emp id. cs 43857
                            Raebareli. up. india
                            Jan 20, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 18, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to PAD.[protected]@hdfcbank.com for any further assistance / clarification on your PF issue we shall be glad to assist you.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              D
                              from Mumbai, Maharashtra
                              Dec 16, 2016
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110083

                              Amount 25 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this...
                              Jan 20, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 16, 2016
                              Updated by [email protected]
                              account numb [protected]
                              Verified Support
                              Dec 17, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Regret the inconvenience caused. Kindly mail us at [protected]@hdfcbank.com along with your account and registered contact details and the details of the charges. Kindly mention reference Id TTU17121603 in the subject line. The concerned team will get back to you.

                              – Anay
                              HDFC Bank Customer Assistance
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                                Sanjay Kumar Raja
                                from Bengaluru, Karnataka
                                Dec 16, 2016
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                                Address: Kolkata, West Bengal, 700019

                                I am holding 2 health policy and after discussion with your executive i told to reduce the coverage amount and renew it & running this policy for 7 yrs and want to keep it for my whole life and now telling expired.
                                So pls renew the policy no. - [protected]/[protected] and other ref no.[protected], i would be thankful if you can help us in it
                                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                  Tickendra Jit Das
                                  from Delhi, Delhi
                                  Dec 16, 2016
                                  Resolved
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                                  Resolved

                                  Address: Kamrup Metropolitan, Assam, 781032

                                  Negative balance in my HDFC account which i came to know is against RBI rules... What is going on HDFC?
                                  Hdfc a/c no: [protected]
                                  Balance is Rs - 4165
                                  How come u guys can defy RBI rules?
                                  Its ohk i have nt been able to manage the Rs 10000 monthly balance required in the account cz my salary account was a SBI account.
                                  I really need a clear discussion of this issue. Cause i wont pay the negative balance whatsoever... What i completely stop using the account..what will happen? Wil the account close automatically?
                                  Jan 20, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 20, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  Your email has been received vide ref id[protected]. Our team will respond to you in 5 working days

                                  -Anay
                                  HDFC Bank Assistance
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                                    mohanrajasia
                                    from Perumbavoor, Kerala
                                    Dec 15, 2016
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600056

                                    I am having a salary account in hdfc bank since 2010. I had taken the two wheeler loan and the emi for the period of 24 months. The total emi was deducted from my salary account in the above respective period. But unfortunately the amount was deducted in the name of ecs against the emi loan. I can not understand why you are deducting like this without any prior intimation. Today also rs.3450/- deducted from my salary account and i am surprising how it was happened. Already i issued the cheques to my vendors and the above cheques are bouncing due to this type of non sense deductions.
                                    So i request you to kindly consider my complaint and resolve the same with immediate action.

                                    If you want any clarifications, please contact me directly thro' my phone no.[protected].
                                    Jan 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 18, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, txn details and ref id:TTU[protected]. We will investigate in the matter and respond to you.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Bhagwat D
                                      Dec 15, 2016
                                      Resolved
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                                      Resolved

                                      Address: 361345

                                      Sir,
                                      Myself bhagwat darekar
                                      I am priority custmer with best record with more than 10 yrs
                                      I have no cheq book so i am in truble but branch manager miss behaved.. And not helped properly for my emergency requirement. He forced me to que for 2nd time i am really dis appoi its atm not working from months... I am really disappointed that no one cares in branch... Needs to take action...
                                      Jan 17, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 16, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Request you to write to [protected]@hdfcbank.com along with your branch and A/C details, contact details and issue details. Please mention Ref ID:TTU16121620 in the subject line for me to track your mail and assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      I lost my hdfc food card.i got new card .Please transfer money from old to new card . I have block my old card . Please do needful as soon as possible .
                                      Please transfer amount to the new card so that I can use.

                                      Waiting for your reply please do needful

                                      Old card no :[protected]
                                      New card no:[protected]
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