HDFC Bank Complaints & Reviews

Address: New Delhi, Delhi, 110092

Website: Www.consumercomplaints.im

This is in ref. No. [protected] regarding receiving back to back 18calls from your associates for make mere paument of rs.1900 immediately, although it was missed mistakenly and made payment of rs. 12000/ on 25nov.. Card is been blocked mode... Despite of file the complaint on 14dec morning and eve. Parellely, again i am getting calls for same, in very unbearable manner. I already conveyed the customer care exe. That i will made payment on due date.. Then this eposode happened on 13 and 14 nov regularly... You are requested to kindly look into this matter and take action as soon as possible before we enter into legal consensus.. Thanks

Jan 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused to you. Please mail your us your card and contact details and issue details to [protected]@hdfcbank.com . Kindly mention the reference ID :TTU15121601 in subject line for us to track your email. Will check and get back to you.

- Anay
HDFC Bank Customer Assistance

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J

Jassa Gill

Dec 15, 2016

My name is Jaspreet singh. My Old number is [protected] and New number is[protected].please request change My number I face many problems.

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Address: Tonk, Rajasthan, 304021

Website: [email protected]

Sir ji me ne 11/11/2014 ko bajaj palsar 150 cc aapki fainace bank se karwaya sir.. Ijka account number 30503679 he.. Sir eski emi 2750 he jo 24 month ka he.. Mene aapki fainace se lagbag 52.801 rs ka karwaya sir..? Sir mene eski emi lagbag 14 emi de chuka hu sir.. Fir bi hdfc fainace limited ne mer bakaya 36.687 rs nikal diye he..? Humari famaly ki halth abi bahut jyada karhab he, esi baike se mare chot bhai ka 6 month pahle exident ho gya thaa. Uske ilaaj me meri famly ne bahut hi pesa lagaya sir, jis karn humari helth sahi nhi rahi he..? E karn humne abi tak baike ko abi tak sahi nhi karwaya he sir,.. Aap se recwest he ke baki bachi emi ko mafh karne karfa kare sir.. Or humko full noc dene ki karfa kare, taki aage bavisye me humko koi bi 2 wahilar ya 4 wahilar lene me paresani na aaye.. Or humara recod bi karhab na ho sir...?

Jan 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

HDFC Bank Customer Care's response Dear Customer,

Request you to provide us your account and contact details and issue details at [protected]@hdfcbank.com. Please mention Reference Id TTU15121605 in the subject line. Our concerned team will get back you.

- Anay
HDFC Bank Customer Assistance

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V

Vishalgill

from Srinagar, Jammu and Kashmir

Dec 15, 2016

Dear sir my all salary amounts depit by your side and now your employees and HDFC bank can't help me and refund my money they harassment me last 7 days plz refund my money I need my money for my family needs

Vicky
Ac.[protected]
BRS nagar ludhiana Punjab
141001

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K

KHARAVELA ROUT

from Chennai, Tamil Nadu

Dec 15, 2016

Dear Sir I have applied several times for closing of my saving bank account[protected] along with demart account since 3 years but till now I am not abl to close the same as no body CO operate with me at Hdfc branch angul. Orissa . so I need ur intervention my mobile no [protected]

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Address: 122001

Hi,

There is an HDFC bank in the corporate area (Unitech Cyber Park, Sector - 39, Gurugram, Haryana). I and many of my collegues visit this branch to withdraw cash using cheque. But they never provide cash. They have now introduced Token System which is another scam. People with token from last week haven't got cash. Current notice says further tokens will be distributed on 16th December 2016.

Kindly investigate what is wrong with this branch. We're feeling cheated.

Thanks
Deepak

Jan 20, 2017

Complaint marked as Resolved

Verified Support

Dec 16, 2016

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your branch details, account details, contact details and issue details. Please mention Ref ID:TTU16121607 in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Nagpur, Maharashtra, 440009

I resign hdfc life on a designation of agency development manager in 27/09/2016. I completed my 2 month but the settlement is not done till date, as company do the same as early as possible.
Please do the settlement and the full and final settlement the amount is not given to me completely. The leave and bonus is not given at time of settlement, and there is no any specification in full and final settlement sheet,

HDFC Life customer support has been notified about the posted complaint.

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Address: 110078

Website: www.hdfclife.com

I tried to purchase Click to protect on 1st Nov 2016 two times payment done and it showed failed transaction on your site. i made payment from HDFC credit card and it was in form of loan. Again I tried on 2nd Nov 2016once again from HDFC credit card and 1 from my HDFC savings account.
Ideally only one loan availed on 2 nd Nov from HDFC credit card should be active but still one more loan is active on my name. After following up for 45 days still issue is unclear to you. Its really pathetic.

HDFC Life customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 600113

Website: Klickpay77252

Hi I got two messages saying money was debited from my card at midnights.
But I didn't do any transactions and it's a clear security breach of HDFC Bank.
Please return my money back, I don't understand without OTP how transactions are processed.
Thank you for using your HDFC bank CREDIT card ending 4199 for Rs.350.00 in MUMBAI at KLICKPAY77252 on[protected]:03:58:29.

Rs.350.00 was spent on ur HDFCBank CREDIT Card ending 4199 on[protected]:23:29:58 at KLICKPAY77252.Avl bal - Rs.7447.71, curr o/s - Rs.45552.2

Jan 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

HDFC Bank Customer Care's response Dear Customer,

We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your card and contact details and details of the transaction. Kindly mention Reference Id TTU14121602 in the subject line for us to assist you better.

- Bejoy
HDFC Bank Customer Assistance.

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S

Sanju0455

Dec 14, 2016

Hi I got two messages saying money was debited from my card at midnights.
But I didn't do any transactions and it's a clear security breach of HDFC Bank.
Please return my money back, I don't understand without OTP how transactions are processed.
Thank you for using your HDFC bank CREDIT card ending 4199 for Rs.350.00 in MUMBAI at KLICKPAY77252 on[protected]:03:58:29.

Rs.350.00 was spent on ur HDFCBank CREDIT Card ending 4199 on[protected]:23:29:58 at KLICKPAY77252.Avl bal - Rs.7447.71, curr o/s - Rs.45552.2

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Address: 125111

Website: Consumer complaint

I purchased ULIP young star Policy on dated 27.10.16 having application no.[protected] from hdfc bhuna. AFTER that I realized that it it not suitable to me so I opt for Cancellation Request in hdfc bhuna branch with cancel cheque and id card on dated 03.11.16. but till date I didnt get my money refund.even that there is no response from bank side that create mental harassment as well economical loss as my 40000 /- has been blocked at your end.p lease solve my problem.
HDFC Bank's Customer? : Yes
Account / Credit Card / Loan Account No. : [protected]
Branch Name : Hdfc bhuna

Jan 21, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Dec 14, 2016

Updated by rajesh kumar No response situation

Verified Support

Dec 16, 2016

HDFC Life Customer Care's response Hi Rajesh, regret the inconvenience caused. I am looking into the details of your complaint. Please be assured, your unresolved issue will be addressed on priority and the update will be shared with you at the earliest.-- Manish.

Verified Support

Dec 20, 2016

HDFC Life Customer Care's response Hi Rajesh, I wish to inform you that the aforesaid application has been cancelled by us. Further, the refund amount is being processed by us and the same will be received by you shortly. For any further queries and clarifications, you may write to us at [protected]@hdfclife.com from your registered Email ID for us to assist you.-- Manish.

Verified Support

Dec 20, 2016

HDFC Life Customer Care's response I apologize for the delay caused by us in processing the refund for your cancelled application.-- Manish.

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Thank you for using your hdfc bank credit card ending 1896 for rs.40.00 in mumbai at klickpay77252 on[protected]:04:05:14

I received the message. I was shocked and immediately checked my credit limit to confirm whether the transaction really processed. Yes, it is done. The message has been received from dm - hdfcbk. Even the amount is small, but it clearly shows the security breach in hdfc credit cards.
.

Jan 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

HDFC Bank Customer Care's response Dear Customer,

We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your card and contact details and details of the transaction. Kindly mention Reference Id TTU14121603 in the subject line for us to assist you better.

- Bejoy
HDFC Bank Customer Assistance.

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Address: Gandhinagar, Gujarat, 382010

Website: hdfcbank.com

Today i received SMS on my phone that 250 was spent by me at Mumbai on klickpay77252

this transaction is not processed by me or i have not received any OTP for this transaction.

this is very serious security leak from HDFC bank side while i contact customer care they are saying no transaction like this happens.

now very confuse message received from VK - HDFCBK and cusomer care is saying no.

Dec 28, 2016

Complaint marked as Resolved

Resolved transaction was made prior but amount deducted on 14th december

HDFC Bank customer support has been notified about the posted complaint.

Dec 14, 2016

Updated by dhavaldalsania KLICKPAY77252 is name of merchant

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S

SuryaPraveen

from Vijayawada, Andhra Pradesh

Dec 14, 2016

Hello,

I also received similar, I contacted customer care, they are saying - I did a transaction late night on 11th Dec'16 on FreeCharge, for that I received this message late (very late😜).
Colud you please check your transactions as well. I hope this will help you.

Thank you.
SuryaPraveen

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Address: 700091

Today, I went to HDFC bank (Asyst Park Sector V branch in Kolkata city or district, West Bengal) near to my office for account portability. One of the bank employee named Rahul Baid was arguing and shouted on me for no reason. I asked him to talk to me in polite way, but his behavior was all the same.

I want immediate action from the bank side against the employee Rahul Baid else I (Classic Customer )will close all relationship with the bank.

Jan 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused to you. Please mail your us your account and contact details, exact location of the branch and issue details to [protected]@hdfcbank.com . Kindly mention the reference ID : TTU14121607 in subject line for us to track your email. Will check and get back to you.

- Anay
HDFC Bank Customer Assistance.

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I pay my credit card bills regularly way before the due date, however this time I was busy in some engagements and couldnt pay the amount in time.
I had an outstanding credit of 1, 271.49 rupees to be paid by 2nd Dec.
I was charged a late of 400 rupees on this amount on 5th Dec which is highly unjustifiable. I have paid the complete outstanding amount to avoid any further charges by the bank.

Also there are some other charges that are levied in my account, which I believe shouldn't be.
12/12/2016 SERVICE TAX 108.43
12/12/2016 CESS TAX 3.87
12/12/2016 Billed Finance Charges – Retail 374.57
12/12/2016 KK CESS 3.87

Please provide information about these charges and also revert the fees that have been levied.

May 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused to you. Please mail your us your card and contact details and details of the charges to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU14121605 in subject line for us to track your email. Will check and get back to you.

- Anay
HDFC Bank Customer Assistance.

Dec 16, 2016

Updated by saikiranm91 Sent the requested details in mail to the above address. Please check and do the needful
Kiran

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Address: Ahmedabad, Gujarat, 380061

Hello,
I am trying to contact you since last 3 days. But I have not get satisfactory answer from your side. Neither anybody answered on your helpline number.
Here is the answer from indigo airlines:
Dear Sir/Ma'am,

Thank you for writing to IndiGo.

With reference to your mail, we would like to inform you that considering this as a special case and purely as a goodwill gesture cancellation charges have been waived off and the refund amount has been processed to the travel agency account under IndiGo booking reference number B57UVY, KBYIUW, UHZ9PH and L9MHPM.

Further, we would like to request you to kindly get in touch with the concerned travel agency to claim refund.
As you asked for the booking reference numbers. So find it here and pls follow the procedure.
[protected]
[protected]
[protected]
[protected]

Regards,
Prakash

Jan 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 13, 2016

Updated by Prakash Tank You can reach us to me :

email : [protected]@gmail.com

Verified Support

Dec 16, 2016

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your account & transaction details, contact details and issue details. Please mention Ref ID:TTU16121602 in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110077

Website: HDFC Bank Verified account @HDFCBank_Cares

Complaint against HDFC Bank Credit Card
Never seen such shameless people who cannot stand to their words.And just writting useless statements on twitter request.Taking the follow up from last one month.And they are not even marking a revert.Still receiving statement of Rs.1, 975.66 .Even after paying the complete amount. Plesae take some action against them.They are just fooling the customer and taking money from them .

Jan 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

HDFC Bank Customer Care's response Dear Customer,

Request you to provide us your card and contact number and issue details at [protected]@hdfcbank.com. Please mention Reference Id TTU14121601 in the subject line. Our concerned team will get back you.

- Anay
HDFC Bank Customer Assistance.

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Address: Patan, Gujarat, 385340

Website: rajgor

Sir

namskarji

sir mera credet card Hdfc bank ka tha muje har din call pe call karte rahte thae to aaj mene credit card ka payment branch se 45 km dur mera gam se mene mari sistter ko 4 ghante khade rakh kar branch managr sir ne answer diya ke tumhara 500. 1000 curruncy not nai lenge

gov. ke adhine sri .PM Modi sir ni 30 dec. ka ahvan kiya to a bank managar sir ne apni mani kar kyo ?

muje ab app sir se shikayat hay ke branch manage ser report mangvae or hamse niyay mile

card no .[protected]

rajgor pravin T

radhanpur gujarat

[protected]

[protected]@gmail.com

Jan 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: 411057

Dear sir/mam, i hav salary account in hdfc bank my cust id[protected], last 1.6 yr i was leave job now this account is converted to the saving account n without my intimation bank charged me 400 rs per month.now total amount is become 7800/- without i m using the services of hdfc bank how they charge that much amount.now they are not giving any response for waive my charges.if i want to use service i need to pay 7800/- rs either i want to close account need to pay same amount kindly help to resolve.

Jan 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2016

HDFC Bank Customer Care's response Dear Customer,
We have taken of your comments and will respond to you on email within 5 working days.

-Anay
HDFC Bank Assistance

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Address: 122001

Website: www.smartbuyhdfc.com

Dear sr,

i had booked yesterday air ticket from delhi to lucknow from web site www.smartbuyhdfc.com ( HDFC Smart Buy ref no- [protected])having departure time as 18:10 Hrs for 15-jan 2017, and had paid Rs 1453. however after completing payment process . I received mail confirmation from with wrong departure time of the same airline (air India ) but with different departure time .that is 07:10 am .

after contact air india and HDFC customer care they had been ask to give screen shot of my transaction for this ticket which is attached with this mail.

Pls refund my amount as i am not responsible for these type of technical mistake.

Jan 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused to you. Please mail us your account and contact details and issue details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU15121602 in subject line for us to track your email. Will check and get back to you

- Anay.
HDFC Bank Customer Assistance

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Address: 600087

Iam priyadharshini a hdfc credit card member for more then 5 years and paid my bills without any delay so far, when i closed my card i called them before and asked for the procedure to close my card and to get my reward cash back.

They said once you closed the card the cash reward amount of rs.2000 will be sent to me in dd, but after i closed the card, when i called them to check they told that after closing the card we can't give reward points which was not told me before closing the card.

I want my reward cash pack. They wont leave a single rupee from cutomers, but if they are having 2000 for one customer then how much they will have for others??? I hope the needful will be done after registering here.

Jan 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused to you. Please mail your us your card and contact details and issue details to [protected]@hdfcbank.com. Kindly mention the reference ID : TTU14121604 in subject line for us to track your email. Will check and get back to you.

- Anay
HDFC Bank Customer Assistance.

Mar 25, 2017

Updated by Diya vasa The Issue is not resolved, these people are cheating me

This is unfair completely, This issue is raised because i didn't get any proper response from you end after sending a request to close my card and sending my request for reward points by dropping the redemption form in the ashok nagar HDFC bank last year march

These people just took the amount what I paid but not the customer request, I called customer care may times regarding this issue i didn't get any response from their end, no one even bother to call me inform me on the card closing and regarding the redemption of reward points, that the reason i raised the request, now again again they are saying the same reason, i have the reward form handy with me before sending it to them, i want to just change my address then only the courier will reach me safely..

These people are not taking my request regarding address change doing needful.please help me.

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Address: 560045

Hi,

I had Created account in HDFC for Salary account 10 month before, after 3 month i left that company and no salary credited to that account. Now am having negative balance of -1308 in (Saving account) [protected]. Am not using this account and i want to close this account without paying fine. Please do clearance of negative balance to continue in your bank.

Jan 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

HDFC Bank Customer Care's response Dear Customer,

We understand that our official Ms. Manisha Hemanthkumar contacted you and addressed your issue.

-Bejoy
HDFC Bank Customer Assistance

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M

mr_akp6239

from Noida, Uttar Pradesh

Dec 12, 2016

Sir i have opened a saving account with hdfc account no[protected]
on December 5 2016 my balanced is Account SummaryPrint This PagePrint This Page

Savings Account Total Available Balance: INR -4, 298.33
Account No.
[protected]
Branch
GOPALGANJ
Name
ABHISHEK KUMAR PANDEY
Available Balance
INR -4, 298.33

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J

Jashanmohini

from Gurgaon, Haryana

Dec 12, 2016

I have a HDFC Credit card. I have been trying to redeem my reward points. for last 4 months. Every time I have identified a few items they have never been available even though they are listed in the catalogue. This whole redemption of rewards is all fraud and cheating the customer.

Rashmi Mansharamani
[protected]

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Address: New Delhi, Delhi, 110093

Website: www.hdfcergo.com/OnlineProducts/motoronline/NewBusiness/CalculatePremium.aspx

Hello,

I purchased car policy from HDFC egro on 6 November.
Policy No. [protected].
They are claiming premium amount of Rs.362.48 on 10 December

All the details filled by Sales executive over phone
They are requesting amount after 1 month
my experience with HDFC is very poor.
i clearly told them my vehicle is 11 month old
Please friend Do not Buy any product from HDFC

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

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S

Sabyasachi Deb

from Mumbai, Maharashtra

Nov 19, 2018

Do not buy health insurance from HDFC ERGO.. its totally fraudulent. I had purchased Health Insurance for my elderly mother at premium of Rs 26993 and next year during renewal, they hiked up the premium to Rs 34500. I was not even told about this during the time of purchase of policy and now they are saying that the premium increases with age. If thats the case, then why I was not informed about this earlier?

I had purchased this via policybazaar and its a nexus between policybazaar & HDFC ERGO. Do not buy insurance from these fraudsters.

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: HDFC

Hello Sir,

I had a HDFC Bank Credit card. I used it for almost 2 years.After that due to some payment was late for 4 months around. After that I had been getting call for payment and it was settled for a specified amount by bank. I paid the whole
amount set by bank. It has been around 8 months after making payment but still it has not removed my name from CIBIL. What to do Sir, Please help. The representative said that you will get NOC after complete payment but it was not so. Please Help
My Contact No
[protected]
Email : [protected]@gmail.com

May 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 06, 2016

Deepuday's response Sir please do ASAP

Dec 12, 2016

Updated by Rakesh Ranjan My Credit Card No is [protected] and my settlement amount was Rs 52000/- that I paid.

Dec 12, 2016

Updated by Rakesh Ranjan Hello Sir,
I, Anamika Kumari, had a HDFC Bank credit card no [protected]. I settled this card for Rs 23715 after waiving off late fee and interest imposed by the bank. I have made this payment almost 10 months before i.e. in Feb 2016. But still I am facing CIBIL issue. If I apply for another card they say your previous HDFC card settlement status was not updated by the bank. Please HELP sir.

My email : anamika.[protected]@gmail.com
My contact no : [protected]

Verified Support

Dec 19, 2016

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and will revert back in 3 business days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected] .

-Bejoy
HDFC Bank Customer Assistance

Dec 20, 2016

Updated by Rakesh Ranjan Hello Sir,
I am really very thankful that you forwarded my complain to the bank. Therefore I got response from an executive from HDFC Bank about 5 day before. She promised to send 'NOC' letter to my registered email within 24-72 hrs. But It's 5 days past I didn't get any email. Now I see a hope to get my issue addressed. Sir Please do something.

Regards
Rakesh Ranjan

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A

[email protected]

from Mumbai, Maharashtra

Dec 12, 2016

Dear Sir

Bank has charged Rs.115/- on dated[protected] with reference to Program Management Fee.

Please clarify the chrages

Regards

Ajay Madaan

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1275

Provocative calls from associates for payment

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Rewest account close up

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No cash

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Pf settlement and no communication

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Excess amount refund

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Authorized transactions

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No refund after ulip cancellation

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Fraudulent transaction at klickpay77252

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Rs 250 deducted at Click Pay without any OPT

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Extreme mental harassment by HDFC bank employee named Rahul Baid

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Unnecessary Credit Card Charges

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Flight Tickets Refund

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Credit card statements generation

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Credit card in payment not res in branch manager sir

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Deducted unnecessary charges.

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Regarding flight ticket booking

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Didn't get confirmation from bank after closed my credit card and didnt get my reward points cash back which they promised me

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Negative Balance in Saving Account

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Do not buy any product from these Fraud Companies

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Credit Card

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