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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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HDFC Bank reviews & complaints page 1275

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A
Amit Bhalerao
Dec 2, 2016
Resolved
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Resolved

I Was working in EXL services in 2014 that time i opened A/C in HDFC Bank however in Feb 2015 due to health issue i was resigned the job. Now I am currently working with TATA Capital Housing Finance ltd. also i m very pleasure to held existing HDFC salary A/C Yesterday i got my 1st salary 3922/- but when i seen showing sum deduction of Rs 3922/- i am married person and i have 3 year daughter now i m not able to manage my home in 0 rs I visited the nearest branch for confusion then Branch Manager said my salary A/C converted in to Saving A/C. I have a mail copy from hdfc bank my saving a/c now convert into salary a/c but after that they diduct 6212. total 3922+ 2300=6212
So i am requesting to you kindly reverse my deduction amount around 7000 because of health issue i am unable to maintain my salary A/C.
Kindly find the attachment of hospital reports.I look forward to hearing from you. If you want any help from my side please don't hesitate.

Details :- Name - Amit Gulab Bhalerao
Account Number - [protected]
Jan 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to provide us your customer Id, charges details and registered contact details by writing from your registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU03121613 in the subject line. Our concerned team will get back you.

-Bejoy
HDFC Bank Customer Assistance
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    J
    Jega Kaspar Selvaraj
    from Kotamangalam, Kerala
    Dec 2, 2016
    Resolved
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    Resolved

    Address: 600113

    I have taken a personal Loan in HDFC bank(loan Account :[protected] on Jan 2016. Now i am willing to foreclose it due to the Obligation in ICICI Home Loan i took .But the person at loan desk were not willing to close it due to still 2 EMI is pending to complete 12 months mandatory period.I am willing to pay the remaining Two EMI up front with all preclosure charges to close the loan but still they are not agreeing .Without closure of this loan i will not able to receive Remaining payment from ICICI.Its very disappointing being a preferred customer for HDFC I am facing this issue.
    Dec 6, 2016
    Complaint marked as Resolved 
    They didn't resolve the complaint ...Hdfc representative called and simply said you cannot foreclose your personal loan...its very rubbish ...they are saying you can close it after only 12 months...but i am saying i am ready to pay the 12 months emi upfront with all pre closure charges...and i am not asking for waiver still they are saying you cannot close the loan...what kind of bank it is ...i am a preferred HDFC customer i am itself facing this issue...i have decided to close all accounts everything with HDFC ...worst bank ever i have faced...
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 10, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly note that your loan can be foreclosed only after twelve installments are realized. This is in terms of the loan agreement executed by you.

    However, we understand that you wish to foreclose the loan account as you are availing an home loan .

    We, therefore request to submit us the copy of home loan sanction letter bearing a clause to foreclose our personal loan which enable us to take the approval for foreclosure of loan before realization of twelve installments. You can also mail us the scanned copy of sanction letter on [protected]@hdfcbank.com.

    -Natasha
    HDFC Bank Customer Assistance
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      A
      Ashishkumar Chaturvedi
      from Pune, Maharashtra
      Dec 2, 2016
      Resolved
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      Resolved

      Address: 400101
      Website: www.hdfcbank.com

      Hdfc bank has debited an amount of inr 289 from my saving account as isaqmc charges without my consent/awareness for any such service. The charge has been levied for quarter oct-dec 2016.

      This is very unethical and unprofessional. Hdfc bank has kept me in dark while deducting the charge for a service that i never took.

      This is not only case with one account holder, the bank has done this with several others

      Request quick redress.
      Jan 3, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 03, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      Request you to provide us your customer Id, charges details and registered contact details by writing from your registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU03121614 in the subject line. Our concerned team will get back you.

      -Bejoy
      HDFC Bank Customer Assistance
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        J
        Jake Patel
        from Surat, Gujarat
        Dec 2, 2016
        Resolved
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        Address: Surat, Gujarat, 395003

        This is to inform you that here is in Surat ring road branch they are provide poor service to a/c holder. Here is started token system early in the morning and then say go and stand in line. You take some strictly action against this system. And we didn't get 24000rs. They told us that u ll get only 4000rs from saving a/c and 6000rs from current a/c. What is this. This is very ridiculous. We gave our maximum time to collect money and they are giving only 10000rs. Please take an action against this type of services. I am not happy with HDFC Bank service.
        Jan 9, 2017
        Complaint marked as Resolved 
        Employee's Providents Fund Organisation [EPFO] customer support has been notified about the posted complaint.
        Dec 02, 2016
        Updated by Jake Patel
        This is to inform you that here is in Surat ring road branch they are provide poor service to a/c holder. Here is started token system early in the morning and then say go and stand in line. You take some strictly action against this system. And we didn't get 24000rs. They told us that u ll get only 4000rs from saving a/c and 6000rs from current a/c. What is this. This is very ridiculous. We gave our maximum time to collect money and they are giving only 10000rs. Please take an action against this type of services. I am not happy with HDFC Bank service.
        Verified Support
        Dec 09, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly mail us at [protected]@hdfcbank.com along with your account and contact details, issue details and exact location of the branch. Kindly mention reference Id TTU09121669 in the subject line. The concerned team will get back to you.

        - Bejoy
        HDFC Bank Customer Assistance.
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          D
          Dinesht
          from Chennai, Tamil Nadu
          Dec 1, 2016
          Resolved
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          Address: 641669
          Website: Www.consumer complaints.in

          Im haring savings account of hdfc bank in tamilnadu palladam branch..
          A/c no:[protected]
          I lost my customer id.. Please send my customer id to [protected]. Please send me through my mail id..
          Very urgently i needed...
          Please quickly find out and through mail me..
          Im having account number and card number and then telephone banking password also.. So just i needed customer id password for netbanking... Thanks and regards t. Dineah
          Aug 6, 2021
          Complaint marked as Resolved 
          Dear Dinesh,

          The Customer Identification Number (Cust ID) is a system generated Number, assigned at the time of account opening. This is unique for each individual/ Business Entity and is distinct from the number of your Account(s) with us. All Accounts held in same name/ legal capacity are linked to the common Cust ID. However, we regret our inability to communicate your Cust ID through email due to security reasons.

          This is communicated through the Welcome Letter at the time of opening an Account or through the periodic Statements. Also, currently customer ID's are added in all reordered cheque books that are issued to the customers.

          You can retrieve the customer ID online by following below steps :

          Log on to our web site http://www.hdfcbank.com/
          Select the NetBanking option and click on "Login".
          Click on "continue to Netbanking "
          Click on "?" sign next to customer ID field
          Enter your registered mobile number
          Enter your DOB or PAN card number
          Enter the text shown for security check
          Click on continue
          Enter OTP received and click on continue.
          Unique Customer ID is displayed upfront.
          Alternatively,

          We request you to contact the nearest branch or PhoneBanking Unit for assistance.

          Incase of visiting the nearest branch, we request you to carry your identification proof with you.

          You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:
          http://www.hdfcbank.com/personal/customer-centre

          - Anay
          HDFC Bank Customer Assistance.
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            S
            Sathiyaraju V
            Dec 1, 2016
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600042

            MY account went to -5000
            It was salary account. I quit the job 3 years back.

            I didn't noticed that they started deducting money for past two years.
            Today for an emergency my fried transferred 2000 to my HDFC and i came to know it was in -ve

            I don't have any income from Salay for past 3 years and I am not using the HDFC account at all.

            I didn't get any fortification mail or letter regarding this.

            Kindly suggest how to get the reversal of deducted amount.
            Jan 25, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 03, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            Request you to provide us your customer Id, charges details and registered contact details by writing from your registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU03121615 in the subject line. Our concerned team will get back you.

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              abykeechery
              from Chennai, Tamil Nadu
              Dec 1, 2016
              Resolved
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              Address: 683544

              Hello sir
              Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected]
              I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment.
              My details are mentioned below.

              Name: abymon abraham
              Credit card number : [protected]
              Pan # atlpa1098c
              Credit card reg. Phone number: [protected]

              Please send the details into the below email
              [protected]@yahoo.co.in

              Thanking you
              Abymon abraham
              Email id : [protected]@yahoo.co.in
              Ph: [protected]
              Jan 19, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 07, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days on your register e mail ID.

              - Bejoy
              HDFC Bank Customer Assistance
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                A
                Avikal
                from Delhi, Delhi
                Dec 1, 2016
                Resolved
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                Resolved

                Address: Ranga Reddy, Andhra Pradesh, 500088

                Kindly cancel my money back credit card with HDFC bank. this is a new card and i don't want to continue service further. Please cancel this asap. They are asking me to take card security service which i don't want as of now. Executive gave me a call and disconnected when i was asking her for not activating such service. If this is the case now so i can't handle this in near future.
                Jan 3, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 03, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret for the inconvenience caused to you.

                Kindly write to us at [protected]@hdfcbank.com with your credit card number, issue and registered contact details mentioning reference Id TTU03121610 in the subject line. The concerned department will assist you.

                -Natasha
                HDFC Bank Customer Assistance
                Respected sir/madam
                Myself Manoj Kumar credit card holder want to say that I have deregistered old credit card and want to register new credit cards but I am facing problem to register.
                I am sending you screen shot for problem.
                So please solve my problem.
                Thanks.

                Cancellation of credit card - Comment #2608469 - Image #0
                Cancellation of credit card - Comment #2608469 - Image #1
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                  V
                  vigneshyeram
                  from Mumbai, Maharashtra
                  Dec 1, 2016
                  Resolved
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                  Resolved

                  Address: 400092
                  Website: netbanking.hdfcbank.com/netbanking

                  This is Vignesh Yeram

                  On 22nd Nov amount has been debited from my savings account. This is unknown transaction and i am afraid whether it is safe to do netbanking from HDFC bank.

                  third party gateway id transaction Reference no - [protected]
                  PAYUIBIBOWEBPVTLTD

                  Bank ref no[protected]

                  Regards,
                  Vignesh Yeram
                  Contact no - [protected]
                  mail id - [protected]@gmail.com
                  Dec 1, 2016
                  Complaint marked as Resolved 
                  Hi Team, Just now i remember i had registered for a Marathon, Sorry my mistake. Thanks & Regards, Vignesh Yeram
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dec 01, 2016
                  Updated by vigneshyeram
                  Hi Team,

                  Just now i remember i had registered for a Marathon, Sorry my mistake.

                  Thanks & Regards,
                  Vignesh Yeram
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                    K
                    kumaramit2016
                    from Bengaluru, Karnataka
                    Nov 30, 2016
                    Resolved
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                    Address: 560100

                    Dear Team,

                    Would like to inform you that I was holding a salary account of HDFC
                    Bank since 2009...Post which; I also received the credit card of the
                    same bank and was using/maintaining properly till Feb of this year but
                    unfortunately I caught up with Typhoid and then continued with
                    Jaundice due to which I had to quit my Job and went to my home town
                    for complete bed rest for more than couple of months. After that I
                    could not pay even the minimum amount dues of the total expense amount
                    due to jobless till August of this year.

                    Post getting job, I started paying the EMI's for loan which was taken
                    in the year 2014 and was not being paid for 3 months from Apr'16 to
                    Jun'16 but unable to pay the CC dues wherein it was already informed
                    to HDFC through net-banking portal. They simply informed me about my
                    remaining dues and asked to pay apart from I did not get any
                    resolution. Again, in the month of Sept'16, I marked a mail to Bank
                    for closing my card and requested for settlement, also asked to give
                    me an option to pay it in installments as I am not financially strong
                    to pay in one shot. But, again the respond which I got from "RPMC
                    Senior Management" was bit disappointed as they sent me the settlement
                    letter to which I never agreed/committed on that high settlement
                    amount.

                    And after a month I started receiving calls from Recovery Agents
                    related to it where they again asked a huge amount which was not
                    possible to pay due to low salary wages in compare to my last
                    withdrawn salary which was clearly intimated to them in last mails as
                    well. And than I asked them to provide me installment option in such a
                    way so that it would be easy to pay it.

                    Repeatedly, I am requesting them for installments options so that I
                    can pay the whole amount and clear all my dues to close the same but
                    they were still asking for the same amount in one shot.

                    Initially, this month I was in touch with a female Recovery agent for
                    settlement related and were discussing on the amount to be paid and
                    also I've informed her not to call between 11 AM to 5 PM as phone
                    never remains with me at that time. Last time she called me from
                    landline no. once on last Saturday and Yesterday but I missed to pick
                    the call otherwise I never fails to pick up any call apart from rare
                    time.However, we had a last conversation stating that
                    she would get back to me for negotiation of the amount.

                    But now, from last couple of days, one recovery agent named Mr. Joseph
                    calling and threatening on call along with abusive
                    language which are legally and ethically against the Human Rights and
                    Indian Penal Code. Last time, while writing few mail, it was already
                    informed to HDFC but still I am getting threatening calls.He shouted
                    and asked me to submit 75 K in an hour or else he would call my
                    parents and my relatives to abuse them and will ask to pay the same.

                    I know; now a days technology is very vast to get any ones contact
                    number but I don't think it's fair to find any females' contact to
                    tease, threaten or abuse them wherein they are no where into the
                    role/picture. If their deal is with me than be it with me only as you
                    all have never taken any permission or confirmation or consent,
                    neither they are any guarantor for this.

                    I would request you to kindly look into the matter and advice on the
                    same as I have never denied to pay it and I don't how they are
                    portraying my details of all the conversations I had til now with them
                    so kindly let me where should I complaint related to this to get rid
                    off as presently I am very much afraid of these calls and truly
                    speaking I am not able to do any activity with this reminder calls.

                    If my intention was not to pay; I would have never write a mail to
                    them or shared my contact number neither I would have picked any call
                    after knowing its from Bank. Everyday, I am speaking with them everyday
                    might take hard decision, i.e. better to suicide rather than listening
                    those abusive languages or should I go through legal procedures so that
                    I can get free from mental harassment due to which I am not able to do
                    anything in life.

                    I would request you to get back to me as I am not in a situation take
                    any of the recovery agents (HDFC credit card) third party rather than
                    picking HDFC's people call. For settlement of credit card I don't want
                    to go through these agents as I am getting very much afraid.

                    I am hoping for your co-operation and positive response.
                    Jan 4, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 03, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret for the inconvenience caused to you.

                    Kindly write to us at [protected]@hdfcbank.com with your credit card number, issue and registered contact details mentioning reference Id TTU03121616 in the subject line. The concerned department will assist you.

                    -Natasha
                    HDFC Bank Customer Assistance
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                      A
                      anuraj.yadav1988
                      from Noida, Uttar Pradesh
                      Nov 30, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110070

                      Dear Sir/ Madam

                      I have a saving account in hdfc bank vasant kunj delhi . One of my friend request me to open a account to fulfill his target for open a accounts.
                      he told me after it you not need to use and account close now my account showing me -6000 nearly balance and some more than 1000 already my money cut from balance .

                      Now i want to close my account . I also read RBI guideline and have one copy with me. Kindly tell me how i can close this issue and help me to fix this problem.

                      please do the needful

                      Regards
                      Anuraj yadav
                      [protected]
                      [protected]@yahoo.co.in
                      Jan 11, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 06, 2016
                      HDFC Bank Customer Care's response
                      Dear Anuraj,

                      We have taken up the matter with concerned team. You may look forward to receive response on your registered email id in 3 working days.

                      - Natasha
                      HDFC Bank Customer Assistance
                      Hello ma'am
                      this is Anuja Mewara emp. no. A30617 from Kota Rajasthan ma'am
                      i haven't received my PF yet please tell me the issues when ill get it
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                        S
                        Subhojyoti Bose
                        from Kanpur, Uttar Pradesh
                        Nov 30, 2016
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                        Address: Mumbai City, Maharashtra, 70082
                        Website: www.hdfcbank.com

                        I purchased a mobile from Flipkart priced Rs.5999/- through HDFC Bank Debit Card on 27th October. But the next day I cancelled my order and according to Flipkart the money should have been refunded within 3 days. In the meantime on 28th my account was blocked by HDFC Bank Official by mistake (they have admitted it and apologized). Now my account was reopened after 5 days. But I didnt receive the refund amount. I have mailed repeatedly to Flipkart and HDFC but according to Flipkart the money is with HDFC Bank and they are not crediting the same to my account . According to HDFC they have not received any money. I have forwarded the email of Flipkart confirming they have refunded still no response. Already 1 month is gone by and this mud slinging is continuing and I am not receiving my hard earned money back.
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Manoj salla
                          from Mumbai, Maharashtra
                          Nov 30, 2016
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400708
                          Website: Hdfclave

                          Hi,

                          Similar transaction was made in my account too.

                          This is in reference to the transaction made into my account without intimating me by hdfc bank.

                          An amount of Rs 862.70 has been debited on 16th NOVEMBER 2016 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES Oct16 -with regard to my demat account. I have never used this account.

                          When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customer.

                          Also no prior intimation/ later information about such deduction is given to the customer.

                          Kindly help...!

                          Regards
                          Manojkumar Salla
                          Mob-[protected]
                          Mail ID- manojkumar.[protected]@bharatbijlee.com
                          HDFC Customer ID : 57934366
                          Jan 9, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 06, 2016
                          HDFC Bank Customer Care's response
                          Dear Manoj,

                          Our official tried contacting you, however, was unable to reach you. Please contact Ms. Mary Biju on [protected] for assistance.

                          - Anay
                          HDFC Bank Customer Assistance.
                          I applied for new debit card and sent through blue dart courier by Awb.[protected] on[protected] to my old address even though I updated new address and returned back.I tried to contact customer care it was a answering machine and very irresponsible. So pl sent my dedit card to my new address.
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                            P
                            pshende.2007
                            from Pune, Maharashtra
                            Nov 30, 2016
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                            This Parag Shripat Shende.Proposal no[protected].My prosopal was rated up after asking so much documents. I didn't continue with rated proposal and cancelled my proposal. Hdfc life committed me to give refund within 10 days.Refund processed on 12.11.2016 but failed to credit due to technical reason.I have provided fresh NEFT mandate with account statement .But till date I didn't get confirmation regarding refund process.
                            HDFC Life customer support has been notified about the posted complaint.
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                              G
                              Ganeshpalakhe
                              from Navi Mumbai, Maharashtra
                              Nov 30, 2016
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400703

                              I have paid 5000 rs as said by collection agency of hdfc. The agent mr. Manoj shinde collected the money 1 year ago and he said he will give me settlement letter in 2 days.
                              Still i have not received settlement letter and bill is getting increased day by day.
                              Attached herewith is receipt of payment.
                              Also from collection department no one is providing the mail id for registering the compliant.
                              Please look into this n clear it out asap
                              +1 photos
                              Jan 16, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 06, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days on your register e mail ID.
                              Case is pending with Reference number for your query is[protected]

                              - Anay
                              HDFC Bank Customer Assistance.
                              Apr 02, 2018
                              Updated by Ganeshpalakhe
                              this issue has been resolved but there is mistake in date of settlement.
                              Actually it was done in 2015.
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                                H
                                Homesiva
                                from Mumbai, Maharashtra
                                Nov 30, 2016
                                Resolved
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                                Resolved

                                Address: 600032
                                Website: www.hdfcbank.com

                                Hi

                                My HDFC Auto Loan pending payment on my company name in the year 2016 March. However I had called the collection folks and setted the account. Also got a No object letter from HDFC bank. but the status in CIBIL as of today is “written-off” and Current Balance is also showing. When I paid amount to Hdfc Collection Executives, they promised that they would clear the CIBIL status from “written-off” to “NIL”. still they didn't do.
                                What should I do & whom to contact for this issue?

                                Please advice

                                Thanks,
                                Sivasenthil Kumaran
                                Jan 5, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 30, 2016
                                Updated by Homesiva
                                Hi,

                                I had taken a Jumbo loan for 4L in Dec/2014 with an EMI for 2 years. Everything was going fine for 6 months and due to the financial crunch, I could not pay two installments. Every month, I paid one due . They demanded a fine of 560 rupees every month and I was paying that.

                                Last month, when there are four dues were pending and a new manager took over. He called and demanded that the installments to be paid off.

                                In the next two days, they blocked my HDFC credit card without my knowledge. I faced two embarrassing situations with the blocking of my card. Could have told me atleast..

                                Now they are calling me and threatening to block the entire HDFC account. Being a Preferred Customer, had a Relationship Manager and since the Balance was minimum, do not have a person to talk and resolve the issue.

                                I see almost daily two agents coming for me early in the morning and in the evenings..

                                It started to look like a big harrassment... How can I get over this? Need time to settle and the agents are not understanding the financial issues..

                                Regards
                                Shiva.
                                Nov 30, 2016
                                Updated by Homesiva
                                Last month, only installments were due and one at the beginning of this month.
                                Verified Support
                                Dec 03, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your loan account details, issue details and registered contact number, mentioning Reference Id TTU03121606 in the subject line for us to assist you better.

                                - Anay
                                HDFC Bank Customer Assistance.
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                                  D
                                  Deepu8969
                                  from Noida, Uttar Pradesh
                                  Nov 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110096

                                  Hi,

                                  I am credit card holder of HDFC bank since 2013. But from last 3-4 months failed make payment in time. However, I am making payments towards my card in regular interval. But from last 2 months i failed to make payments in time due to some financial crises. Today 30/11/2016 i am getting so many harassment/vulgar calls from a representative and he asking to pay the whole outstanding amount, I already requested him for a day to make minimum payment due on my card but he refused for one more day.

                                  Please allow some more days to settle my whole amount. However i am ready to pay the minimum balance every month. I am an old customer of you bank. (Phone number : [protected])

                                  Thank you
                                  Deepak
                                  Jan 4, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 30, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret for the inconvenience caused to you.

                                  Request you to write to [protected]@hdfcbank.com along with your credit card details, contact/caller details and issue details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

                                  -Natasha
                                  HDFC Bank Customer Assistance
                                  Hi team,

                                  I have lost my customer ID please suport
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                                    bishwajit pauk
                                    from Siliguri, West Bengal
                                    Nov 29, 2016
                                    Resolved
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                                    Resolved

                                    Address: Darjeeling, West Bengal, 734005

                                    On Dt 29th Nov 2016 I have visited SF road, Siliguri HDFC bank branch to deposit some amount in to my saving account. After almost 2 1/2 hrs of waiting when my turn came, the cashier/other staffs told me that as my account is a salary account I could not deposit any money into it.

                                    But I receive sms from Bank that my account already converted into savings account long ago, and bank deducts maintenance charges when account balance reduced to its minimum level.

                                    Bank staffs send me to one lady to share my issue to her but in vein.

                                    is this the right way to provide customer service to any customer?
                                    I have showed all prof of SMS which I got from HDFC bank related to this but it seems bank staffs just done want to understand anything.
                                    Jan 1, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 30, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                                    Request you to write to us at [protected]@hdfcbank.com along with your account details, complete branch details, issue details and registered contact details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

                                    -Natasha
                                    HDFC Bank Customer Assistance
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                                      dileepkumarsr
                                      from Bengaluru, Karnataka
                                      Nov 29, 2016
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                                      Address: Bangalore, Karnataka, 560004

                                      Hi Team,

                                      On 13th October i have recharged my TATASKY DTH account using my HDFC credit card (Rs 1000/-). But HDFC credit card payment gateway did not submit the payment to tatasky account. However, the bank has debited Rs 1000 from my credit card account.

                                      Then i have filed a complaint about the transaction with HDFC bank. Complaint reference number - [protected].

                                      Even after submitting the requested documents they are just playing around without resolving my issue. Every time i get a different responses whenever i tried to contact them. I have contacted more than 6 times and its been more than 45 days, still my issue is not resolved.

                                      Please help..!!

                                      Thanks.

                                      Dileep Kumar
                                      +4 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Kuhan Walia
                                        from Gurgaon, Haryana
                                        Nov 29, 2016
                                        Resolved
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                                        Resolved

                                        Address: Gurgaon, Haryana, 122002
                                        Website: www.consumercomplaints.in

                                        Hello sir,

                                        My name is Kuhan Walia, holding an account of HDFC with account no. [protected]. I also hold a credit card from HDFC which is payback card with card no. [protected]. As per the billing statement of this month i have to pay 42, 202 Rs. till the date 9th dec. 2016. I apologize for all the inconvenience that has been caused every time i could not pay my bill on time.

                                        I am not having job right now that is the reason i could not pay bills on time. If you go through my billing statements you will find that i have not spent even a single penny on this credit card after the month of July. The bill is all about end no. of taxes, intrestes and late payment fee. I pay every month to lessen the amount, but instead of decreasing i see the amount is increasing. And all that just because of the taxes and all, like i told you earlier, i have not spent any thing on this card after the month of July.
                                        My credit card limit is 50, 000 rs., and i have payed almost more than 1 Lakh rs. to the bank till now just because of these taxes and late payment fees.

                                        I am really in trouble now and not in the condition to bear all that amount since i have already payed a lot to the bank and left with nothing since i don't have the job. I feel helpless. Really don't know how to pay that much. I know if i will pay the min. amount this month bank will again charge me late payment fee, taxes, interests and all, and the amount will increase again.
                                        I have tried a lot to finish this amount but now i don't have any more money to pay as i said i am out of job now.

                                        Finally after trying everything i am reaching out to the bank to help me out. I request you to please spare me the amount of money i have to pay to the bank out of mutual understanding as a settlement. I am really not in the condition to pay any more. I would be highly obliged to the bank for this act of kindness.
                                        Please help me out.

                                        Thank you

                                        Regards
                                        Kuhan Walia
                                        Jan 1, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 01, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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