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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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B
Benettostephen
from Chennai, Tamil Nadu
Mar 18, 2016
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Address: 603103
Website: hdfc

Hi, I've applied credit card, and all verifications has been done. but still my application is in process! Pl tell me what is he status of my credit card?
Reference No is [protected]S1
May 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that you wish to have the status of your credit card application. We are unable to trace your application records with the details provided in your communication due to vintage. We request you to visit our bank's website: www.hdfcbank.com and click on -> Credit Cards -> Apply Now to apply for HDFC Bank credit card or you can visit the nearest branch for further assistance on this regard.

-Anay
HDFC Bank Customer Assistance
Dear Customer,

You may track the status of your application by visiting the below link: http://www.hdfcbank.com/personal/credit_card/cc_track

-Anay
HDFC Bank Customer Assistance
The credit card status has been changed to disapproved.
I have one question here. If my application is not eligible for credit card means why you people call us for making interest on credit card? And why you people take our documents as well? If you know before we are not eligible means why you people give a call?
Hi, I've applied credit card, and all verifications has been done. but still my application is in process! Pl tell me what is he status of my credit card?
Reference No is [protected]S3. I had applied on march 7th and my verification done on march 20th now today is April 16th 2018. Please tell me how long it take to approve.

Please reply and do needful

YAMANI PAVAN KUMAR
Reference No is [protected]S3
Hi, I've applied credit card, and all verifications has been done. but still my application is in process! Pl tell me what is he status of my credit card?
Reference No is ''[protected]S3''. I had applied on march 7th and my verification done on march 20th now today is April 16th 2018. Please tell me how long it take to approve.

Please reply and do needful

YAMANI PAVAN KUMAR
Reference No is ''[protected]S3''
Please tell my credit card application status. I have visited your site www.hdfc.com/personal/credit_card/cc_track.I have applied for this card 55 days ago.
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    Mehroz Md
    from Hyderabad, Telangana
    Mar 18, 2016
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    Address: Chennai, Tamil Nadu, 500028
    Website: Hdfc bank

    Dear sir, this is mehroz mobile [protected]
    I requested to I purchase one mobile online true flipkart.com so they are debited in my money 3 times it's cost of 10088 they are as same time debited money so I requested I loss my my money and remark in CPL I don't they are 3times debited my money my hdfc bank torchar ing me I say to my bank they are not accepting and flipkart company send a one mobile at my address so please you pay my loss of pay how to without conformation transfer another account get OTP one time and amount transver 3times please clear my this as on as possible and to much torchar ing me
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Please mail us at [protected]@hdfcbank.com from your registered email id with the original date of deduction of transaction, amount of deduction with ref id TTU[protected] in the subject line.

    -Bejoy
    HDFC Bank Customer Assistance
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      S
      sickularstate
      from Idukki, Kerala
      Mar 17, 2016
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      Address: 680503
      Website: hdfc.com

      Hdfc bank is sending me promotional offers on a daily basis which i do not qualify to get, like personal loans as things stand for me.so now after asking me to purchase cars of varying sizes, they have embarked upon a stupid idea of asking me to purchase autos(17/3/16) and lorries.are these people qualified enough to sit inside a bank and conduct transactions with their customers.illiterates.their ATM machines are nothing but kacheray ka dabba.It can be turned into a toilet instead.probably the messages are being texted from Mumbai or Chennai.That does not find a mention in the SMS.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      In case you wish to stop receiving our promotional calls or msgs, you can register your number for DNC here: https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm

      -Bejoy
      HDFC Bank Customer Assistance
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        P
        prodyut bhattacharjee
        Mar 17, 2016
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        Address: Mumbai City, Maharashtra, 400614
        Website: dont know

        I m a defence person, which home loan insurance should I choose with minimum emi for 20yrs on 11 lakh.pls sujest .regards
        HDFC Life customer support has been notified about the posted complaint.
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          A
          a2505
          from Mumbai, Maharashtra
          Mar 17, 2016
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          Address: Mumbai City, Maharashtra, 400013
          Website: www.hdfcbank.com

          I have joined HDFC Bank last year at an AVP level, and for some weird reason the team manager has not taken up to me in a good manner, ever since I have joined the company. He has been nasty, publicly ridiculing, point out small mistakes and not giving basic acknowledgment. It becomes extremely difficult for me to control my temper, yet some how I have managed to keep a cool. This manager has some sort of a personal vendetta against me, due to which neither I get the deserved recognition NOR the credit. Not only that, ever since I have joined 1 team-mates, who has been part of this team from before is indirectly rude, hostile and tries to poison everyone`s ears against me - even though I hardly interact with her, NOR have any personal interaction even before I joined HDFC Bank. It is only before I end up lodging an official complaint with HR - no one in this team is trustworthy, except for a few people.
          HDFC Bank customer support has been notified about the posted complaint.
          Hi,

          You are requested to write to us at [protected]@hdfcbank.com and elaborate further on the issue being faced by you. Kindly also share your name and contact number so that we can take it up with the concerned team and assist you. We assure you that complete secrecy will be maintained in this regard.

          -Manoj
          HDFC Bank
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            N
            nik007
            from Chennai, Tamil Nadu
            Mar 17, 2016
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            Dear sir,
            Please close my saving account on-[protected] I am not interested to continue further .

            My name-Baraiya Nikhil Ashokbhai
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Your email has been received vide ref id[protected]. We will respond to you in 2 working days with account closure process.

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              arpitacaj
              from Gadhinglaj, Maharashtra
              Mar 16, 2016
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              Address: Dewas, Madhya Pradesh, 455001
              Website: HDFC Bank

              Hi Sir/ Madam,

              This is regarding the life insurance claim of my brother. I lost him last year in road accident. While closing the account, while enquiry, I got to know that he had accidental life insurance on his platinum debit card. After checking all conditions getting fulfilled, we submitted the required documents to which bank assured to forward it to ERGO office. I enquired for 3-4 months but they said, response is yet to come, later on they said that ERGO office didn't recieved the documents and need to be re submitted, I re submitted the documents at bank but it didnt reach ERGO office again.

              I want to complain against the bank in which my brother had account for not processing the claim. If while providing card bank says some policiy then, they should fulfill it too, otherwise they should directly accept that bank is making just false commitments.

              Please suggest the way.

              Thanks & Regards,
              Arpita
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Request you to write to [protected]@hdfcergo.com who will ensure that your query concerning your insurance is resolved at the earliest.Alternatively, you may contact the customer care of HDFC Ergo at the below mentioned customer care numbers:Toll-free:[protected] from any Mobile and Landline)OR[protected]from any MTNL and BSNL Lines)

              -Anay
              HDFC Bank Customer Assistance
              I have not received any solution till now. Even HDFC bank Dewas people are not accepting the complaint against the concerned person (Saurabh Porwal, for not forwarding the documents)

              Please suggest some way to address the complaint.

              Thanks & Regards,
              Arpita
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                R
                rrrav34
                from Hyderabad, Telangana
                Mar 16, 2016
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500001
                Website: hdfcbank.com

                I paid my credit card with the delay of 4 days, so the bank has charged me the financial charges, tax and all. but actually they should charge. please kindly look into this.
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                I request you to share your card and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will revert to you.

                -Bejoy
                HDFC Bank Customer Assistance
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                  D
                  DeepakDarshan
                  from Bengaluru, Karnataka
                  Mar 16, 2016
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                  Address: Chennai, Tamil Nadu, 600096

                  A fraud transaction happened in my "food plus prepaid food card" of hdfc bank in between 21st / 22nd january, 2016 for an amount of 2080 rupees. I always get an sms and an email even on using the card for rs. 10/-, but for this specific transaction of rs. 2080/- i never received any intimation. Only after i doubted of something fishy that after 6-7 days did i call up the customer care for getting all the transaction details of my card.

                  I had raised a request for blocking the card on 28th january, 2016. I was informed that i would be getting a report of the investigation after 30 days of raising this complaint.

                  Now on 16th march, 2016 when i call up for updates, i am being informed that i need to submit a cdf - consumer dispute form & a copy of fir report in their bank to get any action from their side.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Please share your card and contact details at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will check and revert to you.

                  -Anay
                  HDFC Bank Customer Assistance
                  Its over 10 days now and no more updates have I got from HDFC. Isn't there anything like SLA for resolution of Complaints in HDFC?
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                    P
                    prudent_sourav
                    from Mumbai, Maharashtra
                    Mar 16, 2016
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                    Address: 400076
                    Website: www.hdfcbank.com

                    Getting threatening calls & mails from HDFC after loan disbursement regarding the completion of IGR process.

                    There are multiple issues here:
                    1) I am not informed about the IGR charges and ownership till the loan has been disbursed & first EMI has been deducted so as per banking ombudsman guidelines, with prior information no process & charges can be imposed on customer.

                    2) I have the mails from HDFC Ltd where it’s stated that no other charges are involved after the loan approval since I have loan approvals from multiple banks like ICICI & HSBC
                    & wanted to go with the bank having minimal charges involved.

                    I have been clearly told there are no other process/charges involved & with that confirmation only I went ahead with loan disbursement from HDFC.

                    Now after loan disbursement & 1st emi payment, I have been told about the IGR process.
                    I am getting threatening mails now to get that process completed else 30k penalty will be applied.

                    Checked with other banks have been informed that its sole responsibility of bank to complet the IGR process & not the customer.
                    In order to get rid of threatening calls & mails from hdfc executive Ranjeet Shetty (Mumbai hdfc head), I paid the required amount for IGR but that was not the end of harassment.

                    Now they are asking me to go to registrar office & get the loan registered with hdfc which I have no idea.

                    I am facing unnecessary harassment from hdfc officials, have raised the issue to higher officials but did not get any reply since 20 days.

                    Can anyone suggest the way out.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We request you to kindly send us your details like home loan account number, mobile number and email id through a private message so that we can address your concerns effectively.

                    Regards,
                    Team HDFC Home Loans.
                    Mail has already been sent multiple times to hdfc care, grievance officer, nodal officer & even managing director but did not get a single reply yet.
                    I have faced the similar issue with HDFC bank, I advise to stay away from such fraudulent bank.
                    HDFC bank executives can not be trusted, I too stay in Mumbai & have very bad experience after taking loan from HDFC.
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                      S
                      Subir Jha
                      Mar 16, 2016
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                      Address: 110037

                      In the last 2 years hdfc bank and its agencies are contacting me for personal loans and pre approved loans. I have applied 3-4 times.All the times they have declined it due to anonymous reason. I have approached the bank and the customer care but was unable to find any reason. I have already a relationship with hdfc from the last 4 years with a credit card and salary a/c. Apart from that i use 3 more credit cards of other banks . have also been sanctioned a personal loan of 3.5 lacs by other bank. But i don't why HDfc is not giving me a loan provided these all relationship with other banks n hdfc . please look into the matter . i want to file a legal complaint against hdfc bank and ask for compensation. Please guide me how to do that.
                      Thanks.
                      Subir Kant Jha
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      As we are unable to locate details of your application, please mail us at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line, with the below details.

                      Loan Reference Number/ Application Number
                      Name of the Applicant (as it appears in your Loan application form)
                      HDFC bank account number ( In case you hold account with HDFC Bank)
                      Your Address
                      Your contact number(s)
                      Type of Loan (e.g. Personal/Express Loan Plus/Auto )
                      Amount of Loan
                      Name of the Direct Selling Associate/Sales person (if available)
                      Contact Numbers of the DSA/Sales person (if available)
                      Date on which Loan Application was collected
                      List of other Documents Collected
                      Any communication from the DSA
                      Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        R
                        raj1803
                        from Chandigarh, Chandigarh
                        Mar 16, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 204102
                        Website: hdfcbank.com

                        I have many time call hdfc bank for full final settlement from last 4 month but there is no response.
                        I have received one call from hdfc he told me for payment and I deposit 3300 for full final settlement but still I m waiting for latter.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        I request you to share your card and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will revert to you.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          P
                          Ponmudi Krishnan
                          from Chennai, Tamil Nadu
                          Mar 16, 2016
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                          Address: Chennai, Tamil Nadu, 600024
                          Website: www.hadfbank.com

                          I am having account with HDFC bank more than 8 years, hdfc banker not maintained confidentiality my personal information, so dear viewers don't open account them, they have shared my mobile number to multiple business utilization of their subsidies company.( like loan, Home Loan insurance), i felt many time, they are calling me regarding loan i was quit explained no need, but every day getting call from new guy as well as explained same answer, i plan to stop the marketing call to enquirer from customer care their simply telling me register with our website DND, i told them iam already register with NDNC, they said again register their website why don't i register their website ? but now i feel shame whether having account with hdfc .

                          in my personal experience don't open account .
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Please share your customer id and contact details at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will check and revert to you.

                          -Anay
                          HDFC Bank Customer Assistance
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                            L
                            Latasha Sharma
                            from Delhi, Delhi
                            Mar 16, 2016
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                            Address: New Delhi, Delhi, 110051
                            Website: www.hdfcbank.com

                            This is to inform you that i was using my debit card at canara bank atm (Nehru palace metro station new delhi) using hdfc debit card on 30th november 2015. I punched 6, 500 to withdraw but only 5, 500 came out which contains 5 notes of 1000 and 1 note of 500.After so many complaints, i have received a letter from hdfc bank in which they have mentioned details of ledger balances. This is already with us in different forms like bank passbook, online bank statement, receipt generated at the time of withdrawal. How does it signify that amount withdrawn is matching amount dispensed by atm machine. In first e-mail, i have clearly mentioned transaction details along with the series of notes dispensed.
                            Please let me know how can i get my money back or what actions should be taken on this.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Request you to share the complaint/ref. no., customer id and contact details at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will check and revert to you.

                            -Anay
                            HDFC Bank Customer Assistance
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                              U
                              upal majumder
                              from Mumbai, Maharashtra
                              Mar 15, 2016
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400059

                              Dear Sir/Madam,

                              I have an issue with personal loan account settlement. One of your third party agent (Contact No. [protected]) from SB Enterprise came to my house and harassed my wife for loan settlement while she is alone. I had talked to him so many times to reschedule his visit and inform him to come on Saturday or call me before coming but he was behaving like an . After the same issue repeated thrice on the same day[protected], I asked him that I will take legal action if he harasses my wife again. My wife has a fracture in her lag and she is under treatment. The agent came again and was trying to enter into my home and asked her to accompany him to the police station. Then he was abusing on my name to security guards and neighbors. This is not the way of communicating customers.

                              Please take the necessary step against that third party agent or give me the reason behind this behavior. Is it the right way? He is saying he is doing this with the permission of his superior Amina (Third Party agent), Mr. Safi Khan (HDFC, Kanjurmarg Branch, Mumbai).

                              Please look into this issue and take the necessary step to prevent this type of activities by Bank of third party agents.

                              Regards,
                              Dhrubajyoti Majumder
                              [protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              I request you to share your loan/customer Id executive and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                Vinod Pawar
                                from Noida, Uttar Pradesh
                                Mar 15, 2016
                                Resolved
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                                Resolved

                                Address: 411027

                                The whole world is moving paperless and what a bull process you have which is asking me to send paper application to Chennai office. So I already sent my credit card with application to Chennai office in last week and still am struggling to cancel my card.

                                I haven't received any response on this so when I called customer care to take update on this he is not giving any proper update nor ready to transfer call to supervisor/manager. This kind of service I never expected from HDFC.
                                Jul 12, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Please share the complaint/ref. no., customer id and contact details at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will check and revert to you.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  S
                                  sandy@78
                                  Mar 15, 2016
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                                  Address: Thane, Maharashtra, 401506
                                  Website: google

                                  Dear Sir / Madam,

                                  I have above mentioned credit card with your bank. Due to my financial crisis, I am not able to pay my dues. So their is continuous reminder giving to me by your pH. Baking executive. Near bout 3 - 4 months before your executive suggeste me to settled down credit card, as I am unable to pay the dues.So I request him for settlement. He told me that bank will confirmed & send you letter, how much amount you to pay & in how many installment. Then you pay the amount.
                                  So I didn't pay any amount & wait for your approval letter. Mean while form your executive again call me for payment, I told them that I request for settlement & waiting for your approval letter.But she didn't listening me & continuous hamper me to pay the payment.Then she start calling on my company landline, but I am deputed 17km away from my company, other division in rural area.
                                  I request her to don't call on company landline only, but she not listening, she threatened me that she keep calling on my company landline. She again call on my company landline & talk with our account dept. She keep calling continuously 3-4 days & make disrupted to my colleagues. Our telephone Oprator & account dept. Persons get to much distributed & get harassed by her.

                                  She make me guilty & ashamed with my colleagues. I request her frequently to don't call on company landline & stop disturbing them because they have their own work to do, they are companies employees not mine, but she not listening me & keep calling on company landline, make irritated to them. Then my colleagues star blaming & fighting with me that because of you that lady is disturbing us & even she not listening us.

                                  Then I called customer care & launched a complaint against her. Then also she not calling me on my mobile, she continued calling on my company landline. Then I again call customer care & give complaint against her, (Mrs. Ramila, 28304).
                                  I request her that I have not got conformation for my settlement from your side yet. She threatened me that she keep calling me on my company landline 100_300 times a day.Then I call to customer care & told the situation that your executive is harassing & taouchering me mentally.
                                  I am not paying money to you for getting harassed or get mentally torched. So I request you to clear my all dues & give me clean note by letter or by mail because it is your fault that I request you 3-4 months before for settlement but till date no any action taken. So I request you to clear my all dues immediately. Actually you should credit Rs.20000/ to me as a penalty because your executive damage my image in my company & harrased, mentally torched to us.

                                  So I again humbly request you to clear my all dues & issue me money back credit card so I can reburas my points into cash. kindly issue me Rs.100000/- limit credit card only.

                                  I think you understand my feelings & take immigiate action & do the needful.

                                  Regards,

                                  Sandesh Bendre.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  I request you to share your card/customer Id and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    sairanjandas
                                    from Mumbai, Maharashtra
                                    Mar 15, 2016
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                                    Address: 400701

                                    Dear SIr, As per bank confirmation i ave paid the total outstanding amount and as per customer care instruction i have blocked that card and send application to HO for close the application, but today i got another mail that u have outstanding of Rs3900/-, when i called the customer care they are saying yes that is your outstanding u have to pay. Please help in this regards.

                                    Sairanjan das
                                    +91-[protected]
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Mr. Das,

                                    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Hi
                                    I have not got any call or mail in this regards till now.

                                    -SAI
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                                      G
                                      ganibhaaai
                                      Mar 15, 2016
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                                      Address: Visakhapatnam, Andhra Pradesh, 530026

                                      Dear sir,
                                      This is ganesh Kumar kopparrhi.and my policy number is[protected] I want cancel this policy. Please take my complaint and cancel my policy.
                                      Thanking you sir
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                        Ravi dinni
                                        from Bantval, Karnataka
                                        Mar 15, 2016
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                                        Address: Gulbarga, Karnataka, 585105
                                        Website: Google crome

                                        I have HDFC bank a/c. this is my salary account. But I left the company 1 and half years ago. Now HDFC bank converted salary a/c to saving a/c so this time it's running negative balance.. So give me suggestion what can I do... Please help me... Immediately...I want to Close the account.


                                        Waiting for your good response...

                                        Regards
                                        Ravi dinni
                                        [protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Incase you wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) at any of our nearest Bank branches.

                                        Kindly refer the below link for contact details of branch :

                                        http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facil...

                                        Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank.

                                        By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc.

                                        You will need to tick the relevant boxes mentioned on the form.

                                        This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please request the Branch Manager to consider waiving the pending charges.

                                        In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

                                        We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

                                        We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure.

                                        We look forward to opportunities to serve you in the future.
                                        a
                                        -Bejoy
                                        HDFC Bank Customer Assistance
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