Hi Reach Broadband Complaints & Reviews

Iam using hi reach from past 1month, i have been complaining almost every week to them, about iam not getting internet properly but they r not responding.

My net speed is 40mbps and hardly i am getting 5mbps.
So i want my money back i want my refund.
I paid for 6 months let them take 1month bill but i need the rest 5months money...
As soon as possible.
Thanks..

2-1-144/9, vs towers flat no-203, bowyada, karimnagar.

Registered mobile num [protected]

Hello
Iam using hi reach from past 1month, i have been complaining almost every week to them, about iam not getting internet properly but they r not responding.
My net speed is 40mbps and hardly i am getting 5mbps.
So i want my money back i want my refund.
I paid for 6 months let them take 1month bill but i need the rest 5months money...
As soon as possible.
Thanks..

Since may i am not getting hi speed net
Every time i raise a complaint they close without proper solution
I want my money back
Please refund my money l

Despite several complaints about battery backup the problem was not resolved. No proper response received either of the side

Since yesterday mng i am facing facing frequent internet disconnections and from yesterday evening internet connectivity is totally not available. I have emergency works to be attended which can be done only with availability of internet connectivity. So attend immediately. Customer care gives a global statement such as 'as soon as possible' it will be attended. This will not help.
Contact numbers [protected] & [protected]

I have requested for a broadband connection to my home in rekurthi karimnagar on last monday. I was told that it would be done in 2 days, but still the installation is pending. It is very inconvenient for me as it is getting delayed.

When I trying to connect I'm seeing No Internet and unable access anything

I'm mallesh_nrml, no internet access every day same problem, even if give compliant nobody came to solve problem but they closed compliant, i paid for one year with 20mbps speed but one month also net not stable, every week net issue, speed issue, compliant to customer care also no use, no proper response from service provider, atleast i asked to refund my amount. They not at all care customer voice, very bad service from hireach, this is not service it's big cheating in the name of internet service nearly i loss 30days in 4months, even they cannot extend expiry date. Please take proper action, these people testing customer patiency

Sir, i have lose broadband conection to my home due to the damage of cable wire or some box.. From last ten days.. But the company has not taken any action... At last i have lodged a complaints on 08.05.2020 & 10.05.202 vide my complaint nos.104254&104354 through my cell no. [protected] and so also on sevaral phone call reprasentations to the company employees... Even thouhg the company has not taken any action till today.. Kindly immediate necessary action and solve the problem..

Hi Hi reach,

We lost the internet signal and complained to the operator, but still it is not resolved

User [protected]@gmail.com

Dayachesi problem ni chudandi phone chesthe busy vasthundi avvaru pattinchukoru

Every day at night statnards when am going use internet screen pop ups your wifi network has no access to the internet. I dnt know why it's happening every day and later at morning 9 am wifi have accessing and working. Total cheating. Am viewing through from another device my account showing that connection type offline and later after am rasing a complaint slow it's showing online. I think some thing is wrong with hireach people. And i had...

In a month more than 10 days there is internet disconnection and remaining days poor internet.
Very rude customer service.

Paid for data top-up.my money has been deducted but didn't receive data.
Moreover they never respond to emails and never lift calls.
Worst service

Hi reach brad band pvt ltd
an internet provider
iam paying for 100 mbps
they are not providing at least of 5 mbps
daily signal breaks
complain daily but not implement in your service

They have taken year plan money but the network is poor and their customer care is not working properly...and wifi is not working from 2 days...they are not even trying to solve the problem

From today morning im not able use my internet now it has been 730pm but i got no damn response or clarity from the operators. Morning 10am i have called the technician, he said he will come but he switched off his mobile and no response after i gave complain to the customer care.. I know its locldown time but company need to serve till 6pm atleast from mornining we are not able to use Internet but you guys always need bill payment on time but you never work for customer satisfaction. I really sry but youre service is worst than other... Hope you recover youre potential

Dear concern,

I have paid my bill through unpaid invoices as per discussion with your executive he will come and collect the amount but somehow he was not able to come due to the situation now with out intimation my internet got suspended i paid bill and it was debited through my account but still it showing in unpaid bills and my connection was in suspended. And also your executives even don;t know how to answer the customer....

After few days of installation of new connection the internet connections issues arises frequently, and now the connection issue takes whole the day or two days, I register many complaints personally on its site after login and even call coustomer care multiple times they said wait for I hour. Waited for another hour.. Called and then i was told that there is some wiring issue in that area and it will be resolved today... NOT YET RESOLVED... The customer care executives are worst people..dont even care what we are talking and just disconnects the calls while we are talking... Why the hell am I continuing with this connection. The hell with this connection and service.. No more patience to handle this. Everytime its affecting my work.. Better I go with other Internet provider..

After every 3-4 days, internet supply is getting disconnect for 1 day. I have complained to customer care number of time, no one is taking proper response. Every time they all have same answer sorry for this sir, we are looking into this.

Suggesting everyone if you want internet on regular basis/working purpose, don't go with this service. It will badly affect.