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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 44

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V
Vibhush
from Mohali, Punjab
Jul 24, 2019
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Address: Hoshiarpur, Punjab, 146001

Yesterday i went to hp petrol pump - bhardwaj hp centre, hoshiarpur for filling up fuel in my car and i noticed that air in my car tyres was not up to the mark as it could be seen. I asked the man, who was filling the petrol, that i want to get air filled in my car's tyres but he replied that they are not having 'air system' at their petrol pump.
So, through this complaint i want to bring to notice that the laws which are made by government, goes in vain. So, steict action should be taken against them and 'air' should be installed at this petrol pump.
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    1Minku
    from Kota, Rajasthan
    Jul 23, 2019
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    Address: B-57, Keshavpura-4, ward-16,, Kota, Rajasthan, Sonbhadra, Uttar Pradesh, 324009

    Dear sir,

    Today i have call on (Hp gas customer care on [protected]), he said your account not linked your aadhar card.
    I am going to ubi bank for linked my account with aadhar card.
    After that i am going aadhunik gas agency at kota in rajasthan. He said i have not credit your subsidy in your account your account not linked with aadhar card before booking.

    Gas no.529054
    Mob no. [protected]
    Name: anil soni
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Jul 30, 2019
    Updated by 1Minku
    I Have not Received any Update from your side .

    Awaiting For Your Kind Response on Below Mail. Kindly Update
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      Balu 13435
      from Mumbai, Maharashtra
      Jul 23, 2019
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      Address: BODUPPAL.PEERZADIGUDA .MEDCHAL DIST, Hyderabad, Andhra Pradesh, 500092

      Just now my vehicle loaded a petrol in ur branch, name mentioned was sree ssv petroleum corporation. Actually my vehicle petrol capacity mentioned 5.30 but they filled extra 0.36. They given the bill also and mentioned 5.66. How my engine was filled extra. Tell me the solution otherwise i will suit a case against hp company. Under " the petroleum act, 1934 (30 of 193)
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
      My consumer number is 642349 the gas agency is not delivering the gas for last two months whenever I call them they will say it will be delivered tomorrow but it is not happening
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        Krishnam99999
        from Hyderabad, Telangana
        Jul 23, 2019
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        Address: Gopanpally thanda, 500019

        Hi,

        This has happened two times to me. First time i have filled petrol for 300 in my motorcycle he hasn't showed zero before filling and filled 300 from the previously filled quantity. I have asked to fill completely and he refused and argued that it is correct.
        The second time i have seen that this is not for me it is for all the customers.
        They cheat customers like as below.
        First person will be holding the pump, the second one will wait till customer opens the tank, person holding pump will ask for how much to fill, then second will start asking questions cash, card, if we give cash or card they will never let us see where they have started filling fuel. After final amount they will say it is filled.
        I have caught this cheating with other customers and asked the manager about this. He refused and said this is not happening.
        We can do anything about this, they have asked everyone to leave their premises pushing away the customers.

        This happened in the pertol pump in
        Hp petrol pump.
        Near journalist colony.
        Gopanpally thanda.
        Lingampalli
        Hyderabad.
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        Not able to book HP gas through IVR or online it is showing that consumer no 625263 is blocked by SO. However my last refill had been delivered 2 months back on 3rd may 2019. My gas depot is Maharashtra gas depot ( contact [protected]).
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          S
          Sagar Ambole
          from Mumbai, Maharashtra
          Jul 21, 2019
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          Address: Mumbai City, Maharashtra, 400703

          My hp gas consumer number is 655393. I hav received below message but i have not got the delivery yet.

          Hpgas refill dlvd on 18.07.19 cashmemo no.1077973. Please provide your feedback http://hpgasfeedback.hpcl.co.in.

          They do it frequently cause they prefer selling delivery to people who are willing to pay them extra bucks and then swap our deliveries with them. And they have very arrogant staff who will mistreat you if you go to their office.
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          Hi,
          I am Ashutosh Shete (cons no 726792). My gas connection has blocked, reason being the KYC not done. I have submitted my adhaar card at my gas agency on last Saturday but it is not unblocked yet. Please do this asap.
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            N
            Nunavath Amru
            from Delhi, Delhi
            Jul 21, 2019
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            Address: Ramayampet,medak,pin:502101, Medak, Andhra Pradesh

            Hi,
            My self amar singh from hyderabad today i visit your hp petrol pump at ramayampet dist:medak pin 502101
            I purchase petrol at ramayampet petrol pump and i am given debit card to him then he is showing attitude and he used vulgar long wage.
            And he is saying to me don't come again we pump (Staff name don't know but that time only one staff is there hole petrol pump time 12:11pm)
            So kindly teack action on your staff asap

            Thank you,
            Amar singh,
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              Pranay Bajpai
              from Dehra Dun, Uttarakhand
              Jul 20, 2019
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              Address: Srivastava petrol pump allapur barabanki uttar pradesh 225001, 225001

              Respected sir, today i want to srivastava petrol pump allapur barabanki up 225001, the staff behaviour regarding petrol and water, and air was shame less... They were giving petrol taking extra money who were not using helmet, dm barabanki had ordered not ti give petrol without helmet, and there was no cc tv camera in petrol pump, bathroom were not clean, no proper facility for drinking water and air in the vehcil... I asked the the employ this is a most power full person petrol not any dm, and any person can do any thing
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                S
                sumanth1995
                from Mumbai, Maharashtra
                Jul 20, 2019
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                Hi team,

                Please note that my consumer no. : 612355
                Distributor code and name :18625700 shanthi agencies

                Please note that i had submitted my aadhar copy to agency very long back. Initially the subsidy amount was deposited to my karnataka bank ltd with account number:55925xxxxxxx3301 many years. After few years the subsidy amount was not deposited to my said account number with karnataka bank. So i enquired with shanthi agencies, they told me that u have not given provided your aadhar card details with your said back account nunnery. So i went to my bank immediately and given my aadhar card. However, i submitted immediately my aadhar card copy to bank and also received confirmation from them my aadhar card was linked to the account number, which i had provided to the agency. Later every month i was following up with them every time same reason aadhar card was not linked with the bank. Later bank said they have done everything from their to link my aadhar card. I again went to agency explained them, they asked come after few days. Later, after visited they said since the aadhar card name is different from my bank account number and hpgas connection letter. I immediately submitted my application for changing my name in my hpgas connection letter from "channamma" to "chinnamma", the same was done by shanthi agencies. But the bank employer didn't considered it for changing my name from "channamma" to "chinnamma". Hence i opened new account with vijaya bank in the month of january with account number [protected] with name chinnamma and i linked my aadhar card with my savings bank account number [protected]. And i received my subsidy amount from the month of february but i have not received my subsidy amount due for 16 months till november 2018. However, later after their suggestion i again opened new account with another bank and provided them the account details. When i asked them to credit all the arrears, they are telling me they cannot provide any arrears and would credit subsidy only from next month. This is really unfair and have done all my best to get my adhard card linked. Now, if they cannot my hard and earned money it is very difficult not fair to the consumer. Please help me to resolve this issue and get all my subsidy amount to my new account number which i have provided to them.

                Thanks for your help.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Jul 20, 2019
                Updated by sumanth1995
                HP gas consumer number: 612355
                LPG ID: 2 [protected]
                Aadhar card number:[protected]
                Name: channamma(earlier) chinnamma(now)

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                  S
                  satya narayana gottipati
                  from Hyderabad, Telangana
                  Jul 19, 2019
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                  Address: 500055

                  Dear sir,
                  My gas booking was blocked by so, on getting the information i have submitted my aadhar details and bank details to my hp dealer praveena gas agencies on 6th july 2019 distributor code 963950 my name is g satya narayana consumer no 604134.
                  Till date my account was not updated and unblocked. I have not even received the subsidy for the cylinder supplied in april.
                  Please do the needful.
                  Thanking you
                  Yours faithfully
                  G. Satya narayana
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    S
                    Samsuri
                    from Nagpur, Maharashtra
                    Jul 18, 2019
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                    Address: Flat A1/ Building S 2, 403601

                    My mobile number and email i'd shows not registered when i try to login to hp gas mobile site.
                    My mobile number is [protected]. And email is samrat. [protected]@gmail.com
                    New consumer number after distributor change is 642327. Arora electric co.
                    Old consumer number was 615570, prabhudesai gas servuce which was working and i could easily login to site. Please update the kyc details
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      S
                      from Mumbai, Maharashtra
                      Jul 17, 2019
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                      Address: Vill po-mubarkpur Ps-manjhi dist-saran bihar 841209, 841209

                      Dear sir,
                      Sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 601713 as soon as possible. Please help me on this. My name is sanjeev yadav and consumer no 601713 and lpg id:[[protected]] and aadhar no:[protected]. Hp gas agency - lakshman hp gas gramin vitrak [13651400]
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        Payal S C
                        from Pune, Maharashtra
                        Jul 17, 2019
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                        Address: 413002

                        The hp petrol pump in solapur near chalta sari centre is taking round figure amount from customer and not filling petrol of same amount. I paided 50₹ amount for petrol and the petrol filled is 49.35. Isn't this cheating the customer. I told the attendant there then he is saying the system is locked. Then is the company doing such cheats.
                        Who is responsible for loss?
                        What kind of service is this?
                        Is the cheat policy national??
                        Is this the correct way to earn money? Profit
                        On what basis is the attendant selected?
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          Shri21
                          from Bengaluru, Karnataka
                          Jul 12, 2019
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                          Address: 273, 19 C Main, I N Block, Rajajinagar, 560010

                          My name is Shrikant D Kanitkar, but when the gas connection was transferred to my name from my late father's name, the name was entered as Srikanth R. God alone knows from where they got such a different name and initials. When I contact my gas agency for rectification, they are asking for an affidavit, etc. This is the mistake of the company. Why should I incur unnecessary expenditure on making the affidavit etc? I want the company to change the name in their records and make the correction at their expense.
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          My consumer 649743 phone no
                          [protected]
                          Name Pilla Lakshmanrao
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                            Mohan1702
                            from Mumbai, Maharashtra
                            Jul 11, 2019
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                            Address: Sanky road, Bangalore, 560097

                            I ask the guy to fill petrol for 200 but how he heared 50 I don't know. He filled for 50 directly without putting num in dashboard then I told him I asked for 200 not 50 then someone diverted me sir card, cash, paytm. Then he filled for 150 and said sir 200 filled. When I check I got only for 150. Also he put 201.50 as credit card bill. I asked him why? sir, you will get 1.50 as cashback. The way they doing this fraud, it seems to be they doing it for many people. Please take necessary action.

                            The petrol bunk: HPCL, Sanky Road, Bangalore
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                            Link mobile number to consumers number.
                            I have booked 2 cylinder last weak wand was expecting the delivery in 3 days as per timeline commited by HP. but till date nobody showed off. pathetic experience like always.

                            consumer id:[protected] online payment already done
                            Consumer id .626842 COD booking.

                            Regards,
                            Amir
                            [protected]
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                              kundancool007
                              from Pune, Maharashtra
                              Jul 11, 2019
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                              Address: Pune, Maharashtra, 411052

                              I have not received the subsidy in my bank accounts for the order ref [protected]. It's showing transfer status as 'subsidy lapsed (Mopng)'. I have submitted the kyc two times to mine hp gas distributor 'atish gas supply' (Distributor code:[protected], as well as on online portal hpgas.in.
                              My bank and aadhar card are linked. The bank account is also attached to hp account.
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                Pathan Najmuddin
                                from Mumbai, Maharashtra
                                Jul 10, 2019
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                                Address: H. No. 1-2-292, Shanti Nagar, Adilabad - (Telangana State), Adilabad, Andhra Pradesh, 504001

                                Dear Sir,
                                Iam Mohammed Najmuddin R/o. Adiabad (Telangana State - 504001),
                                My concern regarding my LPG connection for cancelled the "Give Up Subsidy" by mistake push the button from my side in the HP App in my mobile phone for Gibe Up Subsidy, iam not intrested for this task, so kindly note my details as per given below.

                                Name: Mohammed Najmuddin
                                R/o: Shanti Nagar, Adilabad - 504001
                                Mobile No: [protected]
                                LPG Consumer No: 639933
                                LPG I'd:[protected]
                                Under HP Gas Dealer: Vimal Gas Agencies[protected]
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Jul 10, 2019
                                Updated by Pathan Najmuddin
                                Sir,
                                Cancelled my HP gas "Give the subsidy" service from my connection, iam not interested for give the subsidy.
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                                  Amay1234
                                  from Mumbai, Maharashtra
                                  Jul 10, 2019
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                                  Address: Nagpur, Maharashtra, 440025

                                  On date 10/07/19 i tried to book my gas cylinder through app payment done but cylinder booking failed...[protected] was transaction I'd of hpgas app showing to wait for 30 minutes plz help me..consumer no.648706 i have added all details regarding my transaction ...pl check 648 was the amount which was deducted.plz resolved and mail me for any details ...hope to resolve.
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  My name is Ashok V. Patwardhan
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                                    sabal_kumar
                                    from Delhi, Delhi
                                    Jul 8, 2019
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                                    Address: Shri Krishana Petrol Pump, Ranhola, New Delhi, New Delhi, Delhi, 110041

                                    Dear sir/mam

                                    I would like to inform you that today i went shree krishana hp pertol pump, ranhola, new delhi. I told to refill 5 liter of rs. 365/- in my bike and i paid through paytm.

                                    I said to petrol pump staff to check id number, he told very rough language, i request you to please take necessary action.

                                    Regards

                                    Sabal kumar
                                    Contact no. [protected]
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    Medical college me samne vale petrol pump - ganeshi Lal and sons vale petrol pump pr jab bhi jate hai vha pr normal petrol nhi dalte hai.., ..yha pr sirf power petrol ke naam pr 3rs per liter ki lut ho rhi h ... Ye lut pichle 4 salo see ho rhi h ... Kripya KR ke yha sudhar kre
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                                      Anindita Mohapatra
                                      from Bengaluru, Karnataka
                                      Jul 7, 2019
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                                      Address: B405, Durga Rainbow, Outer Ring Road Mahadevapura, 560048

                                      Hi,
                                      I am a hp gas consumer #619949.
                                      It has been blocked by so. Please unblock it urgently so that book a refill.
                                      I had not booked for a refill in the past 3 months since our consumption is less.
                                      Lpg id # 2 [protected]
                                      Distributor is virupaksha hp gas, kalkere
                                      We do not have a spare cylinder at the moment and when i tried booking for a refill my profile showed "blocked by so"
                                      What does it mean and how do i get my account unblocked.
                                      Need your help in resolving this asap.
                                      Thank you
                                      Anindita
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                        Bhupender Mehra
                                        from Mumbai, Maharashtra
                                        Jul 6, 2019
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                                        Address: Haridwar, Uttarakhand, 247666

                                        This incident has happened twice with me in recent time. I had been travelling from roorkee to delhi and stopped at hp petrol pump, manglore (Uttranchal) (Petrol pump located just after the roorkee boundries are end).
                                        There are two employee, who work in collaboration to loot you. For example, i had asked to fill in 1000 rs petrol in my car. One of them started filling and other person came to the right side with card swiping machine. The first person filled only 200 rs petrol and when questioned, the other person asked him to put 800 rs petrol more, while at the same time he asked me to provide the card. The first person filled in only upto rs 800 mark and when i questioned, he told 200 rs petrol was already put, so he just put 800 rs petrol this time.
                                        This incident has happened second time with me and these people were just two available during the time when i had stopped by the petrol pump. On querrying about the manager, one fo them told he is the manager and there is nothing wrong happened.
                                        I want to put this forth infront of the authorities to avoid this kind of problem with anyone else. I am sure these people have looted lot of commuters since these many days.
                                        My mail id - [protected]@gmail.com
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                        Using abusive language
                                        As there are no other petrol pumps in short distance.
                                        Trying to play Monopoly,
                                        Harrasing unnecessarily,
                                        No proper facilities, air refilling stop no working since ages,
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