Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

My hp gas consumer number is 655393. I hav received below message but i have not got the delivery yet.

Hpgas refill dlvd on 18.07.19 cashmemo no.1077973. Please provide your feedback http://hpgasfeedback.hpcl.co.in.

They do it frequently cause they prefer selling delivery to people who are willing to pay them extra bucks and then swap our deliveries with them. And they have very arrogant staff who will mistreat you if you go to their office.

Hi,
My self amar singh from hyderabad today i visit your hp petrol pump at ramayampet dist:medak pin 502101
I purchase petrol at ramayampet petrol pump and i am given debit card to him then he is showing attitude and he used vulgar long wage.
And he is saying to me don't come again we pump (Staff name don't know but that time only one staff is there hole petrol pump time 12:11pm)
So kindly teack action on your staff asap

Thank you,
Amar singh,

Respected sir, today i want to srivastava petrol pump allapur barabanki up 225001, the staff behaviour regarding petrol and water, and air was shame less... They were giving petrol taking extra money who were not using helmet, dm barabanki had ordered not ti give petrol without helmet, and there was no cc tv camera in petrol pump, bathroom were not clean, no proper facility for drinking water and air in the vehcil... I asked the the employ this is a most power full person petrol not any dm, and any person can do any thing

Hi team,

Please note that my consumer no. : 612355
Distributor code and name :18625700 shanthi agencies

Please note that i had submitted my aadhar copy to agency very long back. Initially the subsidy amount was deposited to my karnataka bank ltd with account number:55925xxxxxxx3301 many years. After few years the subsidy amount was not deposited to my said account number with karnataka bank. So i enquired with shanthi agencies, they told me that u have not given provided your aadhar card details with your said back account nunnery. So i went to my bank immediately and given my aadhar card. However, i submitted immediately my aadhar card copy to bank and also received confirmation from them my aadhar card was linked to the account number, which i had provided to the agency. Later every month i was following up with them every time same reason aadhar card was not linked with the bank. Later bank said they have done everything from their to link my aadhar card. I again went to agency explained them, they asked come after few days. Later, after visited they said since the aadhar card name is different from my bank account number and hpgas connection letter. I immediately submitted my application for changing my name in my hpgas connection letter from "channamma" to "chinnamma", the same was done by shanthi agencies. But the bank employer didn't considered it for changing my name from "channamma" to "chinnamma". Hence i opened new account with vijaya bank in the month of january with account number [protected] with name chinnamma and i linked my aadhar card with my savings bank account number [protected]. And i received my subsidy amount from the month of february but i have not received my subsidy amount due for 16 months till november 2018. However, later after their suggestion i again opened new account with another bank and provided them the account details. When i asked them to credit all the arrears, they are telling me they cannot provide any arrears and would credit subsidy only from next month. This is really unfair and have done all my best to get my adhard card linked. Now, if they cannot my hard and earned money it is very difficult not fair to the consumer. Please help me to resolve this issue and get all my subsidy amount to my new account number which i have provided to them.

Thanks for your help.

Dear sir,
My gas booking was blocked by so, on getting the information i have submitted my aadhar details and bank details to my hp dealer praveena gas agencies on 6th july 2019 distributor code 963950 my name is g satya narayana consumer no 604134.
Till date my account was not updated and unblocked. I have not even received the subsidy for the cylinder supplied in april.
Please do the needful.
Thanking you
Yours faithfully
G. Satya narayana

My mobile number and email i'd shows not registered when i try to login to hp gas mobile site.
My mobile number is [protected]. And email is samrat. [protected]@gmail.com
New consumer number after distributor change is 642327. Arora electric co.
Old consumer number was 615570, prabhudesai gas servuce which was working and i could easily login to site. Please update the kyc details

Dear sir,
Sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 601713 as soon as possible. Please help me on this. My name is sanjeev yadav and consumer no 601713 and lpg id:[[protected]] and aadhar no:[protected]. Hp gas agency - lakshman hp gas gramin vitrak [13651400]

The hp petrol pump in solapur near chalta sari centre is taking round figure amount from customer and not filling petrol of same amount. I paided 50₹ amount for petrol and the petrol filled is 49.35. Isn't this cheating the customer. I told the attendant there then he is saying the system is locked. Then is the company doing such cheats.
Who is responsible for loss?
What kind of service is this?
Is the cheat policy national??
Is this the correct way to earn money? Profit
On what basis is the attendant selected?

My name is Shrikant D Kanitkar, but when the gas connection was transferred to my name from my late father's name, the name was entered as Srikanth R. God alone knows from where they got such a different name and initials. When I contact my gas agency for rectification, they are asking for an affidavit, etc. This is the mistake of the company. Why should I incur unnecessary expenditure on making the affidavit etc? I want the company to change the name in their records and make the correction at their expense.

I ask the guy to fill petrol for 200 but how he heared 50 I don't know. He filled for 50 directly without putting num in dashboard then I told him I asked for 200 not 50 then someone diverted me sir card, cash, paytm. Then he filled for 150 and said sir 200 filled. When I check I got only for 150. Also he put 201.50 as credit card bill. I asked him why? sir, you will get 1.50 as cashback. The way they doing this fraud, it seems to be they doing it for many people. Please take necessary action.

The petrol bunk: HPCL, Sanky Road, Bangalore

I have not received the subsidy in my bank accounts for the order ref [protected]. It's showing transfer status as 'subsidy lapsed (Mopng)'. I have submitted the kyc two times to mine hp gas distributor 'atish gas supply' (Distributor code:[protected], as well as on online portal hpgas.in.
My bank and aadhar card are linked. The bank account is also attached to hp account.

Dear Sir,
Iam Mohammed Najmuddin R/o. Adiabad (Telangana State - 504001),
My concern regarding my LPG connection for cancelled the "Give Up Subsidy" by mistake push the button from my side in the HP App in my mobile phone for Gibe Up Subsidy, iam not intrested for this task, so kindly note my details as per given below.

Name: Mohammed Najmuddin
R/o: Shanti Nagar, Adilabad - 504001
Mobile No: [protected]
LPG Consumer No: 639933
LPG I'd:[protected]
Under HP Gas Dealer: Vimal Gas Agencies[protected]

On date 10/07/19 i tried to book my gas cylinder through app payment done but cylinder booking failed...[protected] was transaction I'd of hpgas app showing to wait for 30 minutes plz help me..consumer no.648706 i have added all details regarding my transaction ...pl check 648 was the amount which was deducted.plz resolved and mail me for any details ...hope to resolve.

Dear sir/mam

I would like to inform you that today i went shree krishana hp pertol pump, ranhola, new delhi. I told to refill 5 liter of rs. 365/- in my bike and i paid through paytm.

I said to petrol pump staff to check id number, he told very rough language, i request you to please take necessary action.

Regards

Sabal kumar
Contact no. [protected]

Hi,
I am a hp gas consumer #619949.
It has been blocked by so. Please unblock it urgently so that book a refill.
I had not booked for a refill in the past 3 months since our consumption is less.
Lpg id # 2 [protected]
Distributor is virupaksha hp gas, kalkere
We do not have a spare cylinder at the moment and when i tried booking for a refill my profile showed "blocked by so"
What does it mean and how do i get my account unblocked.
Need your help in resolving this asap.
Thank you
Anindita

This incident has happened twice with me in recent time. I had been travelling from roorkee to delhi and stopped at hp petrol pump, manglore (Uttranchal) (Petrol pump located just after the roorkee boundries are end).
There are two employee, who work in collaboration to loot you. For example, i had asked to fill in 1000 rs petrol in my car. One of them started filling and other person came to the right side with card swiping machine. The first person filled only 200 rs petrol and when questioned, the other person asked him to put 800 rs petrol more, while at the same time he asked me to provide the card. The first person filled in only upto rs 800 mark and when i questioned, he told 200 rs petrol was already put, so he just put 800 rs petrol this time.
This incident has happened second time with me and these people were just two available during the time when i had stopped by the petrol pump. On querrying about the manager, one fo them told he is the manager and there is nothing wrong happened.
I want to put this forth infront of the authorities to avoid this kind of problem with anyone else. I am sure these people have looted lot of commuters since these many days.
My mail id - [protected]@gmail.com

I placed an order for home lpg gas cylinder on 29/06/2019 at 10:15 am and i also notify to hindustan petroleum's lohiya gas agency's representative about booking and requested him to make delivery as hindustan petroleum can. He promised me that my order would be delivered as soon as they can but still i am waiting for my order. And when i am checking hp gas mobile's app there is showing wrong information that is "delivered made successfully on 30/06/2019" but i don't recieved any gas cylinder nor any phone call from agency or delivery man then i made more than six calls to hindustan petroleum's customer care but they are also helpless. I am waiting for my order delivery.

Hello,
I am gaurav my i'd no is 709495
I booked cylinder for home delivery on 18-20 days ago but not deliver. To cylinder whenever i go to agency your representative said gas cylinder delivered on next day or tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp gas agency. This type of issue i will facing since more than 6 months. That's why i complaining on your complaint portal.
So, i am requesting you please resolve this problem as soon as possible.
Distributor name is : standard store but they have not any class of standard.

Hello sir.
I had booked a gas on 29th june and had made the online payment of ₹709.50 which was successful from my end but has not received at your end so i had requested for cash on delivery which was delivered today and i made the payment on cash as well.
But now the amount i have made online have not refunded back.
Please reply to my complaint as soon as possible

The staff of this petrol pump is very repulsive, first of all they never fill the adequate amount of petrol for the given money. Never display zero on the meter, and we can always feel the petrol given is less than other petrol pumps.
And when we complain about it, they start to misbehave and do not talk like literate people. We also have complained about this to the nearest police station.

Requesting strict action on the staff as soon as possible.