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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 48

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J
jatin karda
Mar 28, 2019
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Address: Nagpur, Maharashtra, 440008

Sir,
I have paid rs. 220 to the hp pump naming shree durga automobile in nagpur. The said amount is also deducted from my bank account but not received to them. Also no transaction has been shown in the hprefuel app. Therefore i hav paid another times but the same issue has been made again. Sir please check the issue and resolved in as soon as possible
My hp refule if is - [protected]
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
I have booked my Gas 2 weeks ago and the Gas is not delivered. Moreover I take cylinder only once in 4 months and we are calling on provided number however there is no response only.
Please look into this urgently.

Madiwalappa walikar
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    A
    arpita kulkarni
    Mar 27, 2019
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    Address: EWS10,3rd floor,3rd main, Hebbal 1st stage, 570016

    I stay in hebbal 1st stage, mysore. Amardeep gas agency is treating it's consumes in a inhuman way. I want to file a complaint for its treatment. After 4days of online payment, no one from gas agency recieves the call, delivers cylinder, neither the office people nor the delivery person.1000 calls per day are done yet i have to suffer without food and tolerate the inhumane treatment of the amardeep gas agency mysore. They abused me for asking cylinder to be delivered. This is a serious complaint against government agency.
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Air machine is not working at HP petrol pump near Pandav College, Umred road, Nagpur

    Workers are refusing to give a complaint book.
    I make this complaint on the sudden withdrawal of the subsidy that I was given, unilaterally. My Consumer No: 608068, serviced by Sushama Gas & Gadgets, Kolkata 700091.Kindly reinstate the same asap and oblige .
    We have booked gas on with hp Madinaguda dealer on 15.3.2019. Our consumer no.612190. Booking no.563406 cash memo no.1122029 dated 17.3.2019 was generated. However gas has not been delivered so far in spite of reminding the dealer about it, whereas delivered for the subsequent bookings.
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      R
      Rishikumar Thakur
      from Mumbai, Maharashtra
      Mar 27, 2019
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      Hi
      I tried to book cylinder online on my hp gas app on 22nd march 2019 at 10.53 am. And i have chosen upi payment option from my upi id. Without getting booked amount got deducted from my account and i have also visited to my dealers office for this but didn't received any refund to my account yet today is 27th march 2019. I also contacted bank and they confirmed that hpcl has received the payment.
      Following are the details
      Consumer no. 619765
      Transaction reference no. [protected]
      Amount - ₹669
      Registered mobile no. [protected]
      Registered email id - [protected]@gmail.com
      Have also attached screenshot of bank statement.
      +2 photos
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
      Mar 27, 2019
      Updated by Rishikumar Thakur
      Started receiving so many mail by frauds
      Apr 08, 2019
      Updated by Rishikumar Thakur
      Still not received my refund
      Neither they are contacting me
      Air machine is not working at HP petrol pump near Pandav College, Umred road, Nagpur

      Workers are refusing to give a complaint book.
      [protected]

      hp gas amount deducted from my account but booking not made - Comment #3393236 - Image #0
      Sabariprasanna's reply, Mar 30, 2019
      Hi sir... I'm say to petrol is fill with 100 in debit card..Worker is say not debit card only cash..But I'm not cash in that place so I'm very critical stage is moving...Many of the go and put the petrol or diesel that coustermer are very negative is going. So please rectifier the problem shortly 🙏🙏
      Sir I Mangal Yashwant salve from
      Pune taluka junnar
      I have some problem with my regulator
      So I want to change it

      But our distributor is demanding rs 250

      Is it regulator is free or not
      Dear Sir,
      Kindly change my registered mobile no. to [protected]. Distributors code 13971800, Gayatri Gas Agency, Inda, Kharagpur .Dist ph. no 657996 Consumer no. 643406
      Pls sir/mam my my mobile number update [protected] consumer number 600199
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        S
        sushant ghanekar
        from Mumbai, Maharashtra
        Mar 26, 2019
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        Address: Malad, Mumbai City, Maharashtra

        Hi,
        As i daily fill my petrol in hp petrol pump goregaon east with ags discount machine, i have my 4 wheeler. But from 3-4 days i am fill my fuel without ags discount machine. The operator told me that the machine is not working. Kindly resolve this matter and please available this ags machine otherwise i will fill my petrol on other petrol pumpnearby it.
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        No petrol bunk accepting my coupon for exchange of cash or kind. Engine oil bought online. Give me 30 rupee paytm cash [protected]

        car care centre goregaon petrol pump - Comment #3394740 - Image #0
        car care centre goregaon petrol pump - Comment #3394740 - Image #1
        I want to cancel my rebooking cylinder Iam mistakely booking the cylinder iam booking the cylinder yesterday that it was delivered today so i request to please cancel my rebooking please accept my request
        My old email I'd for consumer no. 604671 [protected]@in.com. Please Cheng it my new email [protected]@gmail.com
        Agency name sushila gas survive gorakhpur up
        GULISTA FIRDOS D/O TABARAK HUS (LPG ID: 2 [protected])
        Consumer Number: 605484
        Consumer Address: HOMYOPATHIK HAL - MADHUBENIYA - SIDDHARTH NAGAR
        Distributor Details: SIDDARTHA GAS SERVICE[protected]
        BIRDPUR - PO: BIRDPUR - DIST: SIDDHARTH NAGAR - SIDHARATH NAGAR
        emai id [protected]@gmail.com
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          N
          Nasarvali Sayyad
          from Delhi, Delhi
          Mar 25, 2019
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          Dear sir,
          Managing director hp gas

          Sub. Find out consumer number

          Sir,
          Respectly i miss my consumer numberand i lost my phone number, please find out my consumer number, and plz update my new number kindly inform me. Thak you my name is sayyad nasarvali, bhel patancheruvu, hindustan gas company, my old register number is [protected], new number[protected]plz change my mobile number, plz reply to this number [protected]or mail i'd sayyad. [protected]@gmail.com
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          Air machine is not working at HP petrol pump near Pandav College, Umred road, Nagpur

          Workers are refusing to give a complaint book.
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            B
            bondugula
            Mar 24, 2019
            Resolved
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            Resolved

            Address: H NO 2-35,RAILWAY GATE,V:PEDDAKANDUKUR ,MDL:YADAGIRIGUTTA, Nalgonda, Andhra Pradesh, 508286

            I have gas connection in hp gas consumer no is 622541, i have booked gas on 19th march 2019 on the same day i paid 757 rs online through google pay transaction number is google transaction id: cicagkcy_hzaq
            Upi transaction id:[protected] hpgas. [protected]@icici, gas delivery person told we are not received and told to pay by cash, so i paid and received gas cylinder now they are telling they are not received money, i checked my bank sbi they told its already deducted, so please consider this and get resolve my issue.
            +2 photos
            Mar 24, 2019
            Complaint marked as Resolved 
            Mob:8106488242, Email: [email protected]
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
            I have visited to your agency on Saturday and you committed that the person will come for inspection within 2 days. But till, no one is visited. Your phone is either not reachable or busy continuously.
            Malhar Vidolkar's reply, Mar 19, 2019
            My gas cylinder is empty and I am helpless. Can you please take action on it???
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              K
              kuchbhotla
              from Bengaluru, Karnataka
              Mar 19, 2019
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              Address: 874 sevice road HAL stage 3 Bangalore 75, 560057

              My 17 digit lp id[protected]
              My consumer id 604088
              Gas distribution agent manhattan enterprise bangalore
              Although i gave the aaadhar lpg gas linking form on 3 january 2015 till date my aadhar not linked
              As a result my gas subsidy not credited to my bank of india account [protected]
              My aadgar card no[protected]
              Am super senior citizen age 80 years
              Please take up my complaint with hp for quick resolution
              My e mail id ; [protected]@gmail.com
              Rgs
              Kp rao
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                K
                kuchbhotla
                from Bengaluru, Karnataka
                Mar 19, 2019
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                Address: f103 saikavita b plot 252&253 hyderabad, 500038

                My lpg id[protected]
                My consumer no 602154
                Aditya gas emterprise is the distributor name
                My rmn [protected]
                Email address ; prabhkar48hyd @gmail.com
                I am a retired senior citizen age 80 years
                I have not given up lpg subsidy
                I have been getting subsidy but all of a sudden it was stopped although i have not given any document to give up lpg subsidy
                When subsidy was given by hp gas it used to be credited to ma axis bank caaount no [protected]
                Request please restore lpg subsidy
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                My consumer no. 615595, I book cylinder online 3 days before but they are not provided me home delivery...
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                  J
                  jayadeva p
                  Mar 18, 2019
                  Resolved
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                  Resolved

                  Address: 560091

                  I have gas connection in hp gas consumer no is 618341, i have booked gas on 26th feb 2019 on the same day i paid 659.50 rs online through google pay transaction number is[protected] to hpgas. [protected]@icici, gas delivery person told we are not received and told to pay by cash, so i paid and received gas cylinder now they are telling they are not received money, i checked my bank kotak mahindra they told its already deducted, so please consider this and get resolve my issue.

                  Regards
                  Jayadeva p
                  [protected]
                  +1 photos
                  Apr 24, 2019
                  Complaint marked as Resolved 
                  Still my amount not refunded by HP.
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                  Mar 18, 2019
                  Updated by jayadeva p
                  I have Gas connection in HP Gas consumer No is 618341, I have booked gas on 26th Feb 2019 on the same day i paid 659.50 Rs online through Google pay Transaction number is[protected] to hpgas.[protected]@icici, Gas delivery person told we are not received and told to pay by cash, So i paid and received Gas cylinder Now they are telling they are not received money, I checked my bank Kotak mahindra they told its already deducted, So please consider this and Get resolve My issue.

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                    V
                    Vsp6
                    from Pune, Maharashtra
                    Mar 18, 2019
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                    Address: 411033

                    Dear sir/madam,
                    Kindly refer to my customer id : 645228
                    And the transaction no.[protected]

                    I booked a hp gas cylinder on 4 march 2019 from myhpgas.in portal through hdfc bank netbanking, the payment was made through the sbiepay.com as third part intermediate for the transaction.
                    The amount of rs. 696.00/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received the said amount from your side. Also i didn't receive any booking id after a successful completion of payment.

                    Moreover i did not receive any email or sms for transaction failure.

                    As per your customer support response i discussed and review my transaction with my bank (Hdfc bank), he told me my both transaction is completed successfully at bank end.

                    Please find attachment of bank statement showing successful debit of the amount.

                    Kindly look into the matter personally, so that we may get our lpg cooking gas cylinder, for which i have paid.

                    Thanks and regards,
                    Suchit patil
                    Suchit. [protected]@gmail.com
                    +2 photos
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                    I have booked a refilling cylinder on 07/03/2019 but till now could not received that.It is for your information that the agency has delivered the cylinder from 2km from my residence{Nirakarpur] & take Rs.30/.- extra on bill amount if delivered on home take another Rs.20/.-So kindly look into the matter.My Con.No.608636.
                    Mixing water in diesel
                    I have hp gas connection in
                    Rinku gas enterprises
                    State: Gujarat
                    Dist: banas kantha
                    City: Deesa
                    Consumer no.605514
                    Many time I visit this gas agency to registered my mobil no.and mail address but no taken seriously my complaints.so please solve my complaint immediately
                    My no.[protected]
                    Mail.[protected]@gmail.com
                    Hello Please update my address to

                    Madhavam,
                    No.10,
                    5th Cross, Munekolala,
                    Marthahalli Post,
                    Bangalore - 560037
                    Near Vagdevi villa school

                    This is a new connection request which has not been accepted yet from the distributor.
                    Reference number :- [protected]
                    Hi I made the payment through online ₹.700/- and how your LPG agency collect the money from home ₹.790, whether customers are paid or not checking the agency?
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                      T
                      thota dileep naidu
                      Mar 18, 2019
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                      Address: 500072

                      Dear team,

                      My consumer no is-697861
                      Upi transaction id:
                      T. [protected]@okhdfcbank
                      Paid to - hpgas. [protected]@icici
                      Date:[protected]:06pm

                      I have paid my gas cylinder amount of 757.00 online with above details still my gas cylinder agency asked me to pay the amount again as they did not see it as paid.

                      So i have paid the amount twice now. Your help to resolve the issue.

                      Regards,
                      Dileep thota
                      +1 photos
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      Mobile number registered [protected]
                      Sir
                      I have lost gas papers and we have shifted to Karnataka
                      I need a duplicate papers
                      So i can cancel the gas connections in Hyderabad
                      Plz provide a duplicate papers
                      Name of the holder
                      D.veershetty
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                        S
                        selvarajan singaram
                        from Jayamkondacholapuram, Tamil Nadu
                        Mar 17, 2019
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                        Address: 10.Natesan nagar,Thirupapuliyur , Cuddalore, Cuddalore, Tamil Nadu, 607002

                        Sir,
                        Sub : hp gas delay in supply —

                        My consumer id 601322, and mobile no : [protected].. Booked for my cylinder with vcp gas agency, 8 thandapani chetty street cuddalore.607002 on 11 — 03 — 2019 thro mobile phone... But till date [ 17 — 03 — 2019 ] not yet supplied by the dealer.. Please take necessary actions as early possible.. Thanking you sir... S. Selvarajan singaram
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                        Mar 17, 2019
                        Updated by selvarajan singaram
                        Sir,
                        sub : HP Gas delay in supply --

                        My Consumer ID 601322, and Mobile no : [protected] .. Booked for my cylinder with VCP GAS AGENCY, 8 THANDAPANI CHETTY STREET CUDDALORE .607002 on[protected] Thro mobile phone ...but till date [[protected] ] not yet supplied by the dealer.. Please take necessary actions as early possible .. Thanking you sir ... S.SELVARAJAN SINGARAM
                        sir
                        My self Consumer no 619491 Bhopal, Madhya Pradesh, hv booked for gas cylinder supply on 11th August 2020, received sms at 9;37am no 574683, cash memo 1314716 rs 600.50 gas code 7881. yesterday ihv tried to inquire with Nanika interprise, HPgas agency land line no[protected], 2422096 many times and today also, the no 2460096 always found busy and no 2422096 non replied. the toll free no [protected] also remains busy even holding for 100 t0 130 seconds. pl resolve the issue and do check agency land line no for customer services. THANKS
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                          S
                          Shashikala Talikatte Devaraj
                          from Thiruvananthapuram, Kerala
                          Mar 16, 2019
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                          Address: Honnali, harihara road.

                          Day before yesterday i filled petrol for my kwid car ka17 p 6832 in m/s shivashantha filling station, harihara road honnali. Davanagere. Gst no 29idpv1124b1zl. Bill ko 10936. My car tank has already quarter filled. It was indicating petrol level. After filling about 15 ltrs @ 78.87 of 1250₹, the indicator was showing only half filled tank. I noticed asked. The boy said its not filled. I wondered its capacity only of max 28l. And it has already quarter filled. And after 15l still showing half filled. I contacted his owner he said he will look after prob. And i went to davanagere as i have to attend one workshop.in the evening while returning back again petrol level got down to same level as before filling 1250₹ petrol. Honnali to davanagere is only 45 km. And we traveled a total 100 km. The owner was again out if station. And he didn't agree that there is misappropriate filling. Had very bad experience with hp. Its totaly cheating people.
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            F
                            Faiz Warsi
                            Mar 15, 2019
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                            Address: Ramanagara, Karnataka

                            With reference to the subject my booking no. Is 559358 dated 5th march and my gas agency is shri devi enterprises, ramanagara 562159 ph no 27271444.

                            I tried reaching every day one or another reason they you use to mention. Reaching them also very difficult, there call will not get through.
                            I am really fed up with this and i want this delivery member to be replace since they are from inception they will do as they are giving it for free from there on pocket.

                            Evenafter ten day cylinder have not delivered. It is my humble request to the higher authorities to take the strict and necessary actions against them.

                            Regards.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              A
                              Archana.jangam
                              Mar 14, 2019
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                              Address: Mumbai City, Maharashtra, 410206

                              My consumer no 670425 r dp gas agency new panvel khanda colony resident from sector 1 last 15 yrs and working woman i m using hp gas since long time but the only issue is not getting delivery on my time i have to take a leave and have to adjust my cylender delivery.. My use of cylender is approx 3 month why would i buy second cylender and store it hance i feel it is risky... And the staff is soo arrogant not answering properly.. My son also visited... But not helped... By the staff when i was on job.. I can't take everytime leave for such reason... And the main thing is office is just out of our society. I m facing a lot of problem
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              Mar 16, 2019
                              Updated by Archana.jangam
                              Any update still I didn't receive the cylinder after retrun on13/03/2019 how I will manage and how many days the staff is saying pick up u r cylinder...frm far away my home ...I will do the same ...but again after 2 -3 month I will be having same issue...
                              I have made a UPI payment on hp refuel app by google pay app and transection success on google pay but hp refuel show transection fail.i contact to hp refuel customer care but they not file my complaint and bank say transection success we cant refund please suggest

                              non receipt of cylinder after booking - Comment #3378374 - Image #0
                              Ramlal011's reply, Mar 14, 2019
                              what is the status
                              Ramlal011's reply, Mar 14, 2019
                              why it close without solution
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                                T
                                thomas kannumkulampil
                                from Savantvadi, Maharashtra
                                Mar 13, 2019
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                                I went to kamptee new hp petrol pump for filling petrol. The meter reading was rs 100+. I told the boy to fill petrol for rs300 and told him to make the reading zero before filling the petrol. He told that it will come and before making the meter reading zero he started filling the petrol and told him that since the initial reading was rs100+ you have to stop at rs400 but he stopped at rs300.in this transaction he earned rs100 illlegally. There may be people cheated by him. Take action against the kamptee dealer and install camera showing spot meter reading to prove such cases
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Dear Sir,
                                I am unable to make a refill booking by usual procedure,
                                thru` a land line telephone[protected] Or a mobile telephone
                                ( [protected]) . my consumer no is 624907. Please help.
                                Regards,
                                UMA.V.
                                294, Brindavan Extn., Mysore 570020. 4th March, 2019
                                HP Gas connection is in name of Balbir Singh Bhamra and the address is plot no.119, misal layout, nagsen nagar road, street no.7, Nagpur-440014.Please provide me the consumer number of my hp gas connection as early as possible.
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                                  K
                                  kkumar1938
                                  from Nagpur, Maharashtra
                                  Mar 13, 2019
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                                  Address: Amravati Road, Hindustan Colony,, 205, Mount Castle Apts, Nagpur, Maharashtra, 440033

                                  My lpg id is 2 [protected].
                                  My hp gas distributor code is 11473000.
                                  I am based in nagpur (Mah). Subsidy amounting to rs. 478.42 for the gas cylinder purchased on 13/11/2018 is being kept on hold in spite of my duly completing the remedial action to rectify the objection pointed out in this regard. Kindly help me to get the transfer of the dbtl to my bank of maharashtra account.
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Change OPT out of subsidy.

                                  Dear sir, sorry!!!

                                  Due to wrong click on "opt out of subsidy option", It has been activated.
                                  Kindly deactivate this from my HP consumer number 623046 as soon as possible. Please help me on this.
                                  My name is satish and Consumer No 623046 . HP GAS AGENCY- M. N. Dindoshi & co.
                                  I have already complained about your petrol bunk dealer that cheating the uneducated costumers..the bunk located at,
                                  Kolumam main road,
                                  Neikkarapatti, palani (tk),
                                  Dindugul, Tamil Nadu-624 615.
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                                    D
                                    Diamond leather
                                    from Siliguri, West Bengal
                                    Mar 13, 2019
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                                    Address: M-2 Housing complex H C Road siliguri 03, Darjeeling, West Bengal, 734003

                                    I am abdul hamid shaikh. A consumer of hp gas. By mistake i am wrongly clicked give up subsidy. I kindly request you to deactivate out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. Consumer name - abdul hamid shaikh. Ph no-[protected] consumer no - 633134. Lpg id[protected] distribution code 19626000 city siliguri w. B.
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                    Mar 13, 2019
                                    Updated by Diamond leather
                                    Deactivate give up subsidy. By mistake clicked . Ph-[protected] consumer no 633134 LPG I'd[protected] distribution code 19626000
                                    Change of mobile registration no. new mobile no. [protected] consumer no. 612987
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                                      Bhagyashri patil
                                      from Mumbai, Maharashtra
                                      Mar 11, 2019
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                                      Address: Pune (M Corp.), 411023

                                      Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 607841 as soon as possible. Please help me on this. My name is bhagyashri patil and consumer no 607841 and lpg id:[protected] and aadhar no:[protected]. Hp gas agency - goldman hp gas agency pune.[protected]
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                        Pawan_2301
                                        Mar 11, 2019
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                                        Address: H P GAS CENTRE, PANIHATI, KOLKATA, Kolkata, West Bengal

                                        Consumer no. 625047
                                        Mobile no. [protected]
                                        I have made online payment of rs 678.00 via phonepe against cylinder booking through online book and pay mode on 22/02/2019. Though my account has been debited and i also received email of the transaction, i didn't get any message of booking confirmation from hpcl. When contacted the local distributor, he said that they didn't received any money and hence can't deliver the cylinder.
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                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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