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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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2.1
Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 49

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S
Shruti Mittal Goel
Mar 9, 2019
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Address: Thane, Maharashtra, 400081

I want to know the regulator charges. One hp aservice man visited and changed my regulator for 250 rs. But on hp website it says 150 rs and also charges 150 rs for each visit. I want to confirm the official prive of regulator? Whai is it?

Also are there visiting charges of 150 rs for each visit?

Please answer my both the questions that i have raised. As i think i am being obercharged evertytime the service man visits me.
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    Pavan Kumar Reddy Yedam
    from Cuddapah, Andhra Pradesh
    Mar 9, 2019
    Resolved
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    Resolved

    Address: Bollaram, Hyderabad., Hyderabad, Telangana, 500090

    Hello,

    My hp account 614886 has been terminated because of having another account with bharat gas.

    Then i got bharat gas account terminated to resume with hp.

    I visited their office several times with termination letter of bharat gas and other proofs, even sent them the documents through email.

    It's been more than a month and no response yet. Now we are running out of gas.

    Please take action this gas agency:
    Please find the attachments for proofs.

    Svs gas agency,
    Madak, telengana,
    Distributor: 15096410
    Phone: [protected]
    [protected]

    My account number: 614886
    +3 photos
    Mar 19, 2019
    Complaint marked as Resolved 
    HP Customer ID is now active .
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      A
      abulkalam2k
      Mar 7, 2019
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      Address: Neamatpur, Burdwan, West Bengal, 713304

      Hello.
      Myself abul kalam lives in asansol and shop is in neamatpur. I always take fuel at kumarpur hp petrol dealer which is beside kumarpur railway crossing. They r not active and always behave rude. Whenever i ask for complaint form they says jao jo karna hai karlo. They have air pressure machine which doesn't work for the last 3 years.
      Company's stays always but employee doesn't.
      I request you to look into this matter and solve it as soon as possible
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        R
        Rohit jaiswal 446
        from Mumbai, Maharashtra
        Mar 7, 2019
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        Address: Bhavani gas service , manewada road , nagpur, Nagpur, Maharashtra, 440015

        Dear sir
        Myself reshma rohit jaiswal has purchased ur gas cylinder 4 months ago nd successfully created my hp gas booking login.
        But i am unable to book cylinder or access my customer console, always i have to book cylinder on phone.
        Tried many complaints but no results.
        When i log in successfully and try to book cylinder its tells that thus session is for active members and check registration status.
        My consumer no is 636358
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          B
          Bandari Srikanth
          Mar 3, 2019
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          Address: Near Alankar, Hanamkonda, Hanamkonda, 506001

          Dear sir,
          By mistakenly i have opted the give up subsidy. So, kindly deactivate the give up subsidy from my connection. The below are my consumer details.
          My user id: 737158
          Lpg consumer id:[protected]
          Consumer name: modem priyanka
          Distributor name: warangal gas company
          Mobile no. [protected]
          Please do the needful and oblige
          Thank you,
          Regards,
          M priyanka
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            B
            birendra kr singh
            Mar 1, 2019
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            Address: Howrah, West Bengal, 711204

            I customer of hp gas and number is 616598. Distributor name is Ajoy Trading Company, district centre, Howrah, West Bengal i already update kyc many times but not received pending subsidy from last year. Many times visit Ajoy Trading Company or mail but not resolve till time. Always distributor remain statement you will always patience for subsidy credit as early as possible. But not received till time. Many times already register
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            I have done online payment for HP gas of Rs693.88 on 2/3/19

            But today we have received the message our refilled 566729 is cancelled.
            This is getting automatically cancelled and we are suffering.

            I want my refund if its automatically cancelled.
            [protected]

            subsidy lapsed (mopng) but not credited in my bank account number from last 1 year. - Comment #3367595 - Image #0
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              W
              writer surya
              from Hyderabad, Telangana
              Mar 1, 2019
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              Address: amberpet, Hyderabad, Telangana, 500013

              Dear sir,

              I request you to change my address as i had located to new address within the city. My earlier address is with hemanagar, presently amberpet.
              Please change my address in your records of hp gas.
              Consumer number: 605893,

              Old address is 8-7, road no.10, hemanagar, uppal-500039

              My new address
              2-2-1105/b/6,
              Indira nagar
              Amberpet
              Hyderabad -500013
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                K
                Kjagtap2829
                from Mumbai, Maharashtra
                Feb 28, 2019
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                Address: 206 2nd floor rehab building no2 wadala west 400031 maharashtra, Mumbai City, Maharashtra, 400031

                Am kiran jagtap hp refuel app user ([protected]). While add money in hp refuel app on date 28 feb 2019 first transaction 100 rupees was successfully done after that while processing second transaction which amount is 700 rupees are failed to credit in hp refuel app wallet but deducted from my bank account. After that am done 5 rupees transaction that is done successfully and add 5 rupees in hp refuel app. So my second transaction amount please transfer my bank account or credit my hp refuel app in wallet.
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                  K
                  Kumar_k_d
                  from Aurangabad, Maharashtra
                  Feb 28, 2019
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                  Address: Vishrantwadi, 411015

                  While filling of 4 litrs petrol which was set in machine and lever was locked by operator,
                  He released the auto stop lock and stopped petrol in between before 4 litrs at around 3 litrs. Stopped and released twice thrice and some how stopped at 4 litrs.
                  When complaints given to Manager he agreed not to pay its our mistake but he asked operator to click bikes photo, for what purpose I don’t know, I want to complain about operator and manager for tempering the lever and clicking photo.
                  Shanti service center
                  Explosive licensing number
                  P/WC/MH/14/6260(P245605)
                  +1 photos
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                  Dear sir/Madam
                  I have booked my refill order on 13.02.2019 through online and also payment has made at the time of booking. But till today (After 13 days )the dealer is not able to deliver my cylinder at my home. Please take necessary action regarding my complain.

                  My consumer id is - 610577
                  Reply
                  Hindustan petroleum, Block X, JJ Colony No 3, Nangloi, Delhi, 110041
                  Sir 1 hour they stop giving petrol to customers due to electricity cut.

                  Many customers are facing problems due to it.
                  If these guys have gnerator we cant face such problem.

                  Putting very bad stigma on Hindustan Petroleum. Please take some strong action against it.
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                    H
                    harisn2391
                    from Raipur, Uttarakhand
                    Feb 28, 2019
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                    Address: A3/11,sector1, Udaya society,tatibandh, Dehradun, Uttarakhand, 492099

                    I am not able pay using any of the methods mentioned in my hp refuel app. Your customer care says that my account is deactivated. but yesterday i recharged the account successfully with 1000rs and also i am able ro login and chage password. I can recharge my account but cant use the money. It also not possible to refuel my friend's account.it says 'invalid string operation'. Please reacrivate the account. My account is [protected]
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      D
                      Dr Hemamalini Dentist & Cosmetologist
                      from Chennai, Tamil Nadu
                      Feb 27, 2019
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                      Address: Shenoy Nagar, Chennai, Tamil Nadu, 600030

                      Hi sir/madam, i filled my car diesel full tank on 15th feb 2019 morning 11.00 am near pachaiyapps college hp kimberly petrol station.. I gave my card for payment they debited first and said it was not debited but it showed in my message after that they brought different machine and swiped again and informed i will get back in 3 days and after that went again they said wait for a week it's been more than 2weeks i didn't receive any yet.. I need my money back.. Kindly take action
                      +1 photos
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                        D
                        deepenshah
                        from Mumbai, Maharashtra
                        Feb 27, 2019
                        Resolved
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                        Resolved

                        Address: 4434, MALEGAON MOTOR STAND PANCHVATI NASHIK, Nashik, Maharashtra, 422002

                        Booked hpcl gas[protected] at 5.29pm
                        Booking no 596002
                        Consumer no 648292
                        Kapil gas agency - hpcl gas dealer nashik
                        Sbi a/c upi ref no[protected]
                        Amt paid 652.30 on date 23-2-19 at 5:32:09pm
                        Amount deducted from my sbi a/c via paymantra/citruspay but kapil gas is denying as payment is not received till 26/2/19 in their record
                        Kindly help me
                        Feb 27, 2019
                        Complaint marked as Resolved 
                        RECEIVED CREDIT IN MY BANK ACCOUNT AFTER LODGING COMPLAINT AS UPI REVERSAL
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        Mujhe cyclinder book kare hue 7 din ho chuke hai abhi tak cyclinder deliver nahi hua deliver boy cyclinder black kar dete hai kisi aur ko aur hame pareshaan karte
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                        Sir, it is most disturbing that I have to book four times than only once I received a gas cylinder. Message comes always that cylinder is delivered . please do correct this malpractice.
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                          A
                          aspl
                          from Mumbai, Maharashtra
                          Feb 25, 2019
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                          Address: MUMBAI, Mumbai City, Maharashtra, 400078

                          Recently i had filled diesel from hp pump, ( auto care center, bhandup, lbs marg, mumbai 400078 ) on 19th february 2019.
                          For rs. 2000/=, 28.87 ltrs @69.27 for our toyota etios car mh02 dw 5591.
                          The next day i observed a fuel indication with a bar underneath. Spoke to my car service & i was told that, it may be might due to impure fuel. i gave to service station the next day after calling the station. i got the car after service on 23rd, after confirmation from the service center, saying the reason for the complain was due to the impure diesel i had filled.
                          kindly request you to do the needful to look in to the same and help me for the losses incurred.
                          +4 photos
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          My advice not to fill petrol in this bunk, i will challenge that they are not true to one customer, Always cheating.

                          1. Will collect 200 rupees any fill petrol for 50 or 100 rupees.
                          2. Wont show the meter while filling the petrol.
                          3. 1 litre petrol will not be accurate etc...
                          Reply
                          My consumer No. 622200 HP Dealer Kothari Bros. HP gas Dealer Kamptee
                          Pl change my address
                          House No. 1605, Bhushan Nagar, New Yerkheda, Kalmana Road, Kamptee, Nagpur, Maharashtra, 441002.
                          Mo no. [protected]
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                            S
                            sandeep32123
                            from Visakhapatnam, Andhra Pradesh
                            Feb 23, 2019
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                            Dear team,

                            My consumer no is-742708
                            Agency: sujatha gas agencies ramanthapur (Distributor code:[protected]
                            Paid to - hpgas. [protected]@icici
                            Date:- 12 february 2019 3:28 pm

                            I have paid my gas cylinder amount of 713 online with above details. But the booking history is empty now. This is the second time i am booking cylinder and the booking is automatically cancelled without any information. Nobody from distributor receives calls or messages.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            The owner o[censored]dai lal mahaveer prasad jain petrol pump, lalsot Dausa rajasthan refused to fill the air in scooty tyre and told to go for somewhere else by paying the charge. TIN no. [protected]
                            My bill rcpt no.[protected]
                            Date 22.2.2019
                            Reply
                            Onkarmal runga & sons Akola
                            Dt 21_2_2019 ला .4:50 PM 1000 रुपये चे disal भरल असता गाडी मध्ये कमी आदळून आले
                            तक्रार पुस्तक मागितले असता तेथील कर्मचारी यांनी दिले नाही म्हणून तक्रार नोंदवीत आहो
                            Reply
                            Past eight days of booking, cylinder still not received... no proper answer... I have hp gas...booking done on 12 th feb with Kalachowki gas agency... they told three days... and when I follow up they say it will be done today but still no delivery... pls chk
                            Reply
                            Since last 1 year I am not getting the subsidy amount credited to my account even after submitting KYC documents multiple times to the HP distributor TAP TRISHA near Airport Gate no. 3, Kolkata.
                            What Can be the possible solution and how can I get my due subsidy credited to my account?
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                              A
                              amit merwade
                              from Mumbai, Maharashtra
                              Feb 19, 2019
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                              Address: Mumbai City, Maharashtra, 40074

                              Consumer number 683039 shubhangi merwade

                              Today morning we were left with no gas and called p a zaveri for refill, anita was employee on landline she told if required pls carry gas card atm card etc

                              When i entered the office with my wife she told to enroll for ezy suvidha card worth inr 20... When asked about benefits we were told same is link to consumer number and can be used for online booking and also assured to delivery cylinder same day.

                              Around 6.30pm i spoke with ramesh krishnan he confirmed same will be delivered tomorrow because of some internal issues.

                              At the end we suffered... My entire family was empty stomach for day, for no mistake. Such type of client services will benefinately create wrong brand image.

                              Amit [protected]
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              View replies
                              I customer of hp gas and number is 566781. Distributor name is M/s. Hindustan gas company, J.A.Bagh, Somajiguda, Hyderabad. i already update kyc but not received pending subsidy

                              inefficient in customer service - Comment #3362275 - Image #0
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                                P
                                Praveen bawaniya
                                from Mumbai, Maharashtra
                                Feb 16, 2019
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                                Address: Dhar, Madhya Pradesh, 454001

                                Hp gas refill booking accepted for cons no 501690 booking no 623176, pending refiii booking cleared upto 16 feb 19 at dhar gas company.
                                When i booked on 16 feb 19 they send sms like this
                                Second one was
                                Hp gas booking no 623176 ur refill will be delivered within 24 hrs. Cash memo no 166574. Cash memo date 16 feb 19
                                Third one was
                                Booking no 623176 in cancelled.16 feb 19
                                Without proper reason why they cancelled the booking.
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                Please cancel booking for costomer number 619171.
                                Reply
                                This mobile 9feb gas book but booking massage, delivery massage, price massage not sent this mobile number
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                                My name is sadiqa molla my hp consumer number is 607542 is blocked by my distributor since 1year I could not booked gas please unblock my account

                                hp gas cylinder - Comment #3357634 - Image #0
                                Reply
                                Jameel ansari
                                Reply
                                Jameel ansari's reply, Feb 9, 2019
                                Consumer ID missing
                                Jameel ansari's reply, Feb 9, 2019
                                Jameelansari
                                Jameel ansari's reply, Feb 9, 2019
                                Aundh gas
                                Jameel ansari's reply, Feb 9, 2019
                                8149729697
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                                  K
                                  kirana a
                                  from Mysore, Karnataka
                                  Feb 14, 2019
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                                  Address: 577101

                                  Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 625986 as soon as possible. Please help me on this. My name is nagarathna and consumer no 625986 and lpg id: 2 [protected] and aadhar no:[protected] hp gas agency - terdals gas supply co. Chikmagalur
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                  We are domestic consumers of HP LPG. The agen is Manrath enterprises, domlur, bangalore. We are unable to register request for LPG refill over phone nor able to contact the agent over phone since 15 days.
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                                    S
                                    Sachin dentist 123
                                    from Nagpur, Maharashtra
                                    Feb 13, 2019
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                                    Address: 416404

                                    I mr sachin ainapure applied for online retail outlet petrol pump chyan on dates 22.12.2018 of payment 5000 rs made with sbi which rejected for unknown reasons then again applied on 24.12.2018 with hdfc debit card of rs 5000. Due to online surver problems i got registered group 2 but really i belonging to group 1. Later again i refunded 5000 rs. So request to add me to in group 1... Thanks
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                    We have HP bunk near us from 10 to days 15 days
                                    They are showing no stock board ... Then they need a bunk ... We are suffering because of this ...please take necessary action on this

                                    Please help us on this as early as possible

                                    Thanking you ...
                                    Reply
                                    Registration Reference No [protected]
                                    after document verification website not showing online payment option.
                                    Reply
                                    I am complaining about my hp re-fuel app for add money..When i want to add money in my hp refuel app then every time my screen shows blank...And every time i was unabale to add money.. Please help me about this matter... My phone number is [protected], name-ayan sarkar.. I am also send you my mobile screen shot..

                                    plz change my group from group 2 to group 1 - Comment #3359140 - Image #0
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                                      prasanna prasnna
                                      from Bhadravati, Karnataka
                                      Feb 12, 2019
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                                      My self v. C. Prasanna, today gone to udaya petrol bunk (Hp dealer) in shivamong near hole bus stop at b h road around 3 o clock and ask the person to refill rs.80 petrol to my bike. But the person who put the the gun removed early before refill ends. I told him not remove the gun until petrol supply ends. But the person kindled me and told me to market and get back with can in next time. His words was endorsed by the cashier. This made me to feel bad and forced to write this complaint. So please take necessary action in this regard.

                                      Thanking you
                                      V. C. Prasanna
                                      Shivamigga
                                      [protected]
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                      I have submitted e mail [protected]@gmail.com at the time of registration. My consumer number is 606342. I could not activated my account because l have not received activation link. i requested earlier to resend activation link.
                                      I again request to resend activation link to [protected]@gmail.com.
                                      Thanking you
                                      Reply
                                      Hi Sir.

                                      Consumer No- 625122
                                      Farzana Khatoon
                                      Sairam Agencies

                                      I booked gas on 7th Feb 2019 I still not received the Cylender yet don't no why it was delaying too much late to delivery the Gas Cylender. Can you guys help me out with my concern ASAP.

                                      Thanks
                                      Farzana Khatoon
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                                        Rehan171
                                        from Lucknow, Uttar Pradesh
                                        Feb 12, 2019
                                        Resolved
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                                        Resolved

                                        Address: Lucknow, Uttar Pradesh, 226003
                                        Website: olx

                                        My name is rehan. I am seeking scooty on olx, i found tvs scooty with final settlement rate of rs. 30000 with praveen he provide me army canteen card and aadhar for evidence and told me that had been transferred to another state thatwhy he have to sell his scooty and need amount urgently he told me need 50% advance and rest after receiving scooty, i trfed 50% but after that he asked for full payment in advance after too much argument i have to transferred full amount. Now i don’t get my scooty and he provides me courier copy and courier man asking me more 15000 for this parcel.
                                        +2 photos
                                        Feb 12, 2019
                                        Complaint marked as Resolved 
                                        Pls ignore its about OLX
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                        View replies
                                        Customer:- amiya narayan biswas
                                        consumer no - 605694
                                        refill booking no - 598109 dt 11/02/2019
                                        otp - 6360

                                        please cancel the above booking as i shall be out of town for 30 days for official work,
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