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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 80

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D
Dinesh Taparia
from Delhi, Delhi
May 30, 2017
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Address: Churu, Rajasthan, 331502
Website: www.hindustanpetroleum.com

Dear Sir,
I have my Aadhar updated with BOB Bank and till the date of this FY, Out of 2-3 Bookings I didn’t get any of these subsidies. I am still waiting for the subsidy which is on hold as said by my Gas Distributer. I approached to my bank for updating the same; they showed me my account is linked with my aadhar. I contacted my HP Gas Agency and the officials informed me that this is not a fault at their side. I also looked in HP Transparency Portal and found that aadhar updation from both side is done.
Therefore I have now been compelled to file this plaint. The detail I found on the portal is as follows:

LPG ID : 2 [protected]
Consumer No : 301778
Consumer Name – Dinesh Taparia
Distributer Name - LAKSHMI GAS AGENCIES
Aadhar Linking Status in LPG - (Submitted) Last Updated On:30/03/2017
Aadhar Linking Status in Bank - (Submitted)
Remarks - Your aadhaar number is linked to LPG and your bank. Subsidy towards any domestic LPG supplies will be credited to your bank account.
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    Moitreyee Chowdhury
    from Kolkata, West Bengal
    May 29, 2017
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    Address: Kolkata, West Bengal, 700050
    Website: www.myhpgas.in

    Dear sir/madam i am a hp gas holder with consumer number 621245 (Tbk enterprisers kolkata) i have up dated my aadhar card no.[protected] and bank account. But i have not received my subsidy. I refiling apporx 4 cylinder but my subsidy is still pending. Please check the updation and credit my subsidy in my account as soon as possible.
    I have already contacted with my distributor tbk enterprises[protected] as well as my bank and submitted my aadhar card[protected] xerox copy. But my distributor told that i can't get back my previous money. Is there any way to get back the money of last few months? Please suggest me. I am waiting for your response. Thanks
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      amar007
      from Mumbai, Maharashtra
      May 28, 2017
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      Address: Thane, Maharashtra, 400612
      Website: www.hindustanpetroleum.com

      I m living in diva east. District - thane. Maharashtra. I have hp gas connection.
      From relax hp gas agency.
      My complaints are:
      1. I didn't receive the receipt along with gas cylinder delivery.
      2. Delivery guy ask for extra 30/- charge for delivery even though my house is very near.
      3. Since last 3 days i m trying to register my complaint at hp complaint number: [protected] but every time they make me wait like 15-20 min and then disconnect the call.
      My consumer number is 607502.
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        Shivu Shivan
        from Bengaluru, Karnataka
        May 27, 2017
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        Change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 629719 as soon as possible. Please help me on this. My name is Puttalingegowda and Consumer No 629719 and Aadhar No:[protected] HP GAS AGENCY- Kashi Enterprises, Channapatna Ramanagara . KARNATAKA .
        DISTRIBUTER'S CODE: 18705300
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          maverick1985
          from Bengaluru, Karnataka
          May 27, 2017
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          Address: 560017
          Website: myhpgas.in

          Hi,

          I would like to raise 3 complaints related to the gas cylinder services from HP, specially from Murali Agency

          1. I am unable to book the cylinder online and get an message that only active users can place online orders. I raised this complaint earlier as well but no resolution till now.
          2. Its been over 3 weeks that I placed the refill booking order. First request was raised a month ago and it was cancelled for no reason and I placed refill requested again immediately but till date i do not have the refill though my neighbours who placed the order after me already got the HP gas refill cylinder.
          3. The cylinder delivery guy was demanding extra money (25 rupees more) for delivering the cylinder. I doubt he is the one doing the messup and not delivering the cylinder. Someone is always at home but refill is still not delivered.
          Can any one resolve these issues at the earliest pls? or let me know the escalation point and I will speak to them accordingly.
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            O
            om jat baytu
            from Coimbatore, Tamil Nadu
            May 27, 2017
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            Address: 344034
            Website: myhpgas.in

            I bought a new gas connection to khema baba hp gas agency baytu barmer rajasthan. They you will get 395 rs as subsidy for new connection in your account when i checked the status of subsidy it show your aadhar is not maped with your account. My bank account show your aadhar is already add to account... Gas agency worker also didnt know the meaning of over written problem.. Help me out my hp gas connection number is 2 [protected]
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              B
              Basantihpgas
              from Bahula, West Bengal
              May 25, 2017
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              Address: Puri, Odisha, 752012

              Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 605291 as soon as possible. Please help me on this. My name is basanti sethi and consumer no 605291 and lpg id:[protected] and aadhar no:[protected]. Hp gas agency - maa dakhinakaki hp gas vitaraka[protected]
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                PB05af8996
                from Ludhiana, Punjab
                May 13, 2017
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                Address: 152001
                Website: [email protected]

                Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 518593 as soon as possible. Please help me on this. My name is ram chand and consumer no 518593 and lpg id:[protected] and aadhar no:[protected]. Hp gas agency - m/s kwik flame sadar bazar ferozepur cantt east. Pin - 152001.
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                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                May 17, 2017
                Updated by PB05af8996
                LPG ID 2 [protected]
                Consumer Status Active
                Consumer No 520915
                Consumer Name TARUN GARG S.O ANIL KUMAR GARG
                Address HOUSE:51, STREET-3 NEAR NEEM WALA CHOWK FEROZEPURE CANTT
                City / Town FEROZEPUR
                Pin Code 152001
                Contact details (Mobile) [protected]
                Email id [protected]@yahoo.com.sg

                3 Entry this year Payment on Hold Please Solved

                Order Date Order Ref No Order No No. of Cylinder Status Date Cash Memo No Cash Memo Date Subsidized Cylinder Subsidy Amount Transfer Status Payment Type Bank Name Bank A/c No Bank IFSC

                [protected]:07:51 [protected] 367127 1 Delivered [protected] 190258 [protected] Yes 221 Payment On Hold REFILL SUB HDFC BANK 5XXXXXXXXX3947 HDFC0002783

                [protected]:06:29 [protected] 365728 1 Delivered [protected] 187289 [protected] Yes 221 Payment On Hold REFILL SUB IDBI BANK 0XXXXXXXXXXX2508 IBKL0000732

                [protected]:13:57 [protected] 364436 1 Delivered [protected] 184554 [protected] Yes 314.73 Payment On Hold REFILL SUB IDBI BANK 0XXXXXXXXXXX2508 IBKL0000732
                May 17, 2017
                Updated by PB05af8996
                LPG ID 2 [protected]
                Consumer Status Active
                Consumer No 506420
                Consumer Name SAROJ GARG W.O ANIL KUMAR GARG
                Address HOUSE-51, STREET-3 NEAR KISHORI HAKIM FEROZEPUR CANTT
                City / Town FEROZEPUR
                Pin Code 152001
                Contact details (Mobile) [protected]
                Email id [protected]@gmail.com

                [protected]:19:56 [protected] 334268 1 Delivered [protected] 120900 [protected] Yes

                but subsidy not transfer my account
                I am Shashikala prabhakar gangane. By mistake i have sent a request to giveup subsidy . Now i need to cancel it. So i request you to please cancel my giveup subsidy request. I need my subsidy.
                Mail Id : [protected]@gmail.com
                My consumer no. 619456
                Mob no. [protected]
                I have booked my Gas on 27.04.2017 which has cancelled by them 03.05.2017 for rebooking of the Gas. Accordingly it was booked on 03.05.2017 & Booking no. is 56oo9 OTP 8146. I am a senior Citizen of 70 years and going for Medical check up in Delhi on 19.05.2017
                Consumer No. 600222
                Contact No.[protected]
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                  S
                  Shreeg
                  from Pune, Maharashtra
                  May 12, 2017
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                  Address: Pune, Maharashtra, 411041
                  Website: www.consumercomplaints.in

                  I am gajanan d. Malkhede from shrivardhan but now i am trasferred my lpg gas at pune as a consumer of hp gas. By mistake i am wrongly clicked give up subsidy in 2015. I am not getting any subsidy then i kindly request you to avail subsidy cylinders. So this is humble request to you please deactivate or cancel from out of subsidy. I given request letter also to the distributor but they told there is no option to change please inform further what can i do to cancel the give up subsidy. Consumer name: mr. Malkhede gajanan devidas
                  Consumer no. 612516., lpg id: - [protected]., contact no. [protected]., email id :- [protected]@gmail.com., consumer type domestic distributor: aadishakti hp gas agency hp gas dealer[protected]. Shop no 4 shivratan a building near dhayreshwar mandir dhayari pune - 411041. Ph no.[protected]
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    P
                    poma
                    from Pune, Maharashtra
                    May 6, 2017
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                    Address: Kolkata, West Bengal, 7000137
                    Website: HPGAS

                    Complain about cooking gas leakage, yesterday evening was delivered leakage cooking gas at my residance,

                    Today morning i requested to my dealer to change the cylinder but he is not listening my request. If any desaster happen in my place.
                    Only liable the banerjee hp gas services.

                    Kindly help in replacing my cooking cylinder.

                    Consumer id-608557
                    Ph-[protected]
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                    My gas number is HP GAS 657082, refill cylinder gas is leaking. Hence requesting you to do the needful in replacing the appropriate cylinder for the same quickly

                    Regards
                    Surekha suresh
                    Please let me know about the online account not activated and how to get the activation link again in email.
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                      Parmesh Ganguly
                      from Pune, Maharashtra
                      May 5, 2017
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                      Address: Nagpur, Maharashtra, 440023
                      Website: www.hpgas.in

                      Respected sir,
                      I have a hp gas connection, i forget my login email id and password for online booking. I request you to reset my login email id and password for online booking. My complete details are as follows :-

                      Consumer no:- 164449
                      Consumer name:- parmesh c ganguly
                      Distributor's code :[protected]
                      Distributors name :- agrawal general stores. Hp gas dealers, defence project amravati nagpur-21

                      My email id:- parmesh. [protected]@gmail.com
                      Mobile no. :- [protected]

                      Kindly send me a reset link to my email id so i able to login online.

                      Yours faithfully
                      Parmesh c ganguly
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                      No body at HP GAS agency ( Tyagi gas agency ) is picking up phones from last 10 days. In such cases to whom we should contact as we are facing problem in getting the gas refilled.

                      Regards,
                      Sharad Kumar
                      Dear sir,
                      Due to wrong click on "opt out of subsidy" option I have given up my subsidy. Now it is requested to u kindly cancel the request and credit the subsidy in my account.
                      Consumer I'd 638074
                      Azhar no.[protected]
                      Consumer name Fayaz ahmad
                      Thank u
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                        S
                        S Dayal Shri
                        from Mumbai, Maharashtra
                        May 3, 2017
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                        Address: 410210

                        We have submitted one half-filled and one completely filled gas cylinder, with blue seal intact. The gas cylinder was weighed and it was found to have only 400 gram less gas. The reciever has told that it will be treated as empty cylinder. I told him that the seal is intact, still i got no return on that cylinder.

                        My consumer number is 620619
                        Unique consumer id: [protected]
                        M/s prakash gas agency 12330220

                        I have kept my cylinder in safe custody on the date 28 april 2017.
                        I must get the full money for the cylinder submitted to the prakash gas service
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                        May 03, 2017
                        Updated by S Dayal Shri
                        We have submitted one Half-filled and one completely filled gas cylinder, with Blue Seal intact. The gas cylinder was weighed and it was found to have only 400 Gram less gas. The reciever has told that it will be treated as EMPTY CYLINDER. I told him that the seal is intact, still I got no return on that Cylinder.

                        My Consumer Number is 620619
                        Unique Consumer ID: [protected]
                        M/S Prakash Gas Agency 12330220

                        I have kept my cylinder in safe custody on the Date 28 April 2017.
                        I must get the full money for the Cylinder submitted to the Prakash Gas Service
                        Please let me know about the online account not activated and how to get the activation link again in email.
                        Sir
                        Today I filled petrol at MohanAutos Tirupur. I found the quantity is less when asked no proper response and miss behaved like rocks also refused to give me the bill, and to produce the customer feedback register. Please take necessary action.
                        Thanks and regards
                        Manivasagam
                        Ex customer support manager
                        Mahindra and mahindra
                        [protected]
                        I want to check. Whether address given in hp gas online is correct. Or. Not
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                          J
                          from Chennai, Tamil Nadu
                          May 1, 2017
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                          Address: 614704
                          Website: [email protected]

                          Change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 604831 as soon as possible. Please help me on this. My name is BARAKATH NISHA and Consumer No 604831 and LPG Id: 2 [protected] and Aadhar No:[protected] . HP GAS AGENCY- SRI VINAYAGA GAS AGENCY MUTHUPET Pin code 614704 Phone[protected]
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          Activation Link Not Received

                          Respected Sir/Madam,
                          My consumer no. Is 603274 I have not received activation link on given register email id ([protected]@gmail.com).
                          Now I request your kindly resend activation link on above mentioned register I'd or please send me activation link on my alternate email id [protected]@.com.
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                            A
                            Ashok kumar aga
                            from Lucknow, Uttar Pradesh
                            Apr 29, 2017
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                            Address: 332715

                            Dear sir, sorry!!! i am very poor man sir, Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 102122 as soon as possible. Please help me on this. My name is Ashok Kumar agarwal and Consumer No. 102122
                            My hp dealer maruti nandan hp gas shrimadhopur (sikar) Rajasthan 332715

                            Thanks
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                            Hi.
                            I am consumer of hp gas, now I have shifted to other place, I have tried to change my address on apps on line, but failed, please change my address.

                            Consumer id-609047
                            New address-c/o- Parsuram mohapatra, at- melanpadia, post- kudiary, near to- baghain temple.dist- khurda. Pin-752050
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                              L Samba Siva reddy
                              from Hyderabad, Telangana
                              Apr 28, 2017
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                              Address: YSR, Andhra Pradesh

                              Respected sir, my name is l samba siva reddy, my hp gas consumer number is 606794, our gas agency is hp gas agency pulivendula of cuddapah dt. Andrapradesh pin no.516390. I forgot my hp has user i'd and password. And also email i'd for hpgas. I face problem to booking cylimder and pay online. So please send above particulars my mail i'd. [protected]@gmail.com. Thanking u sir
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                              Apr 30, 2017
                              Updated by L Samba Siva reddy
                              Sir my mail I'd. [protected]@gmail.
                              MY CONSUMER NO 604653 I HAVE FORGOTTEN USERID &PASSWARD NAME KANHU CHARAN SAHOO MAIL ID [protected]@yahoo.com plz send
                              Dear Team,
                              My name is Karthick s and my Consumer is 618121. I'm getting the cylinder s from Jai gas agency, Urappakkam-603210, Tamil Nadu. I forgotten my user name and password of my online account. Please provide the above details to my registered mail id, [protected]@gmail.com..

                              Thanks&Regards,
                              Karthick S.
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                                nimbledeepak
                                from Mumbai, Maharashtra
                                Apr 24, 2017
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                                Address: Mumbai City, Maharashtra, 400614

                                I have not received credit for subsidy amount for purchase since year 2016. I had completed all the formalities for getting subsidy in year 2014 and used to get credit my icici account number[protected]. Last credit i got in my icici account number[protected] was on 30 dec 2015 (Cash memo 101107 dated 28 dec 2015). After this i have not received credit at all for purchases till date. I have not given up my subsidy however i am informed by the distributor that as per data in their system the subsidy has been given up
                                I fail to understand how the subsidy in the system shows "given up" when i have not given up the subsidy.

                                Deepak nimbalkar
                                Y-1, rh 4, sector 9, cbd belapur navi mumbai 400614
                                Consumer number 643370
                                Distributor raje bhavanishankar enterpries sector 6 c b d konkan bhavan navi mumbai 400 614,
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Please change my mob no from [protected] to [protected].
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                                  DULAL SOW
                                  from Kolkata, West Bengal
                                  Apr 20, 2017
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                                  Address: Birbhum, West Bengal, 731124
                                  Website: myhp.com

                                  Respected sir
                                  I am one of the consumer of hp gas in kabita gas geency, dubrajpur, birbhum, west bengal. There is a on line gas-refile booking facility, to this to create online account. So i created online account for booking gas refile, but i have not received activation mail.

                                  So please sent me this mail in ([protected]@gmail.com). Thankink you.
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Dear Sir it has been noticed that the subsidy amount has not been credited to my Indian Bank account for the last 5/6 times booked the lpg cylinder for my consumer no-601065.so plz check it and take the necessary step towards the said consumer no. for which i will be gratefull to u.
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                                    papu sahoo
                                    from Bengaluru, Karnataka
                                    Apr 20, 2017
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                                    Sir, I have been opened my account on your online HP Consumer Portal. But at that time mistakenly . my correct email ID i. e. [protected]@gmail.com. Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. my mail ID is [protected]@gmail.com thanking you, in anticipation. Debasish sahoo, atpo haripur, dist khurda, Consumer No. 607038.
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                      bhagya.hegde
                                      from Bengaluru, Karnataka
                                      Apr 19, 2017
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                                      Address: 560072

                                      My dealer is Aishwarya Enterprises and Consumer ID provided by them is 601684.
                                      My ADHAAR NO.[protected].
                                      My contact Number is [protected]

                                      The adhar seeding/lining has been done and used to get the subsidy credited to my account with Indian Overseas Bank.

                                      Of late for the last 6-7 times, Subsidy is not getting credited to my account.

                                      Kindly investigate and let me know the reason for the same.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      Apr 15, 2017
                                      samallik's response
                                      I can't login my hp gas consumer portal
                                      I have forgotten my password to login. password has been reset several times but reset password has not sent in my mail address. I can't open my login. please co operate with me
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                                        Sreeraksha HR
                                        from Bengaluru, Karnataka
                                        Apr 18, 2017
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                                        Address: 560026

                                        I actually opted for give up subsidy by thinking they will not collect the extra subsidy amount from us while delivering LPG Gas cylinder.

                                        My consumer number is 634473

                                        Please cancel that am not able to afford that. Please cancel that option and please make my subsidy amount be deposited to account number.

                                        I tried calling customer care and opting it out but there was no option to contact a customer support executive . So I thought of registering a complaint here.

                                        Please help me how to cancel the option give it up subsidy and please pay back my subsidy to my registered account number.

                                        Please do the needful
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                        Dear sir
                                        Pl change my registered mobile number.My new& correct mobile number is
                                        [protected] because while I registered my mobile number, wrongly feed as [protected]
                                        So please correct mobile number. .
                                        Consumer No 607297
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