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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 77

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A
A.M.pathan
from Gulbarga, Karnataka
Aug 21, 2017
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Address: 560004

I have been trying to log in to give up susidy for hp gas connectio no 601610
From basavangudi, kartik agency bangalore. The gas connection is in my name i. E
A m pathan
When i logged in to give up subsidy i failed because the mobile no and e mail
Id is not matching as i have them hence i was unable to get otp
Kindly help me to give up on line

A. M. Pathan
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
My mobile no . [protected] ( sunil n rajmane ) Omkar Gas services, Kasabe Digraj Tal.- Miraj Dist.- Sangli ( Maharashtara ) (India)
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    R
    Raman Narayanan Nambiar
    from Junnar, Maharashtra
    Aug 17, 2017
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    Ref; HP LPG Gas connection CONSUMER No. 673643 installed in my name at my residence 102, Royal-5, Sector-1, Mahalaxmi Nagar, Nere, New Panvel PIN code no. 410206 by RD HP Gas Agency, Khanda Colony.

    Kindly note that despite of the fact that my aadhar card was linked to the gas connection (much before it was transferred from Iswarlal Parekh agency, New Panvel to RD Agency by you) and my bank account with Axis Bank was linked andc the subsidy has been getting credited regularly, all of a sudden from November, 2016 the same got stopped. I had to approach my bank, the gas agencies to reconfirm that the same were linked and it is linked even today as there was no change in my bank account for more than 3 years. the subsesidy got discontinued for no reasons. I had visited the gas agency time and again and submitted all the documents called for by them till today the same is not reinstated.
    I have lost the subsidy of more than 10 months now and am therefore compelled to write this complaint .
    I am a retired person and senior citizen and I fail to understand how the subsidy can be discontinued. I have never done it on my own and my agency, much after follow up informed me last month that you have foregoin your subsidy. This is highly impossible and can only happen due to some systems error at your end for which please ensure that persons like me are not punished.
    My income is also far less than Rs. 10 lacs per annum/
    Thro this mail I request you to immediately credit to my bank account all the pending amounts and inform me.
    Tks
    R N Nambiar
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      K
      Karthick Kandu
      from Delhi, Delhi
      Aug 17, 2017
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      Dear sir,
      I am k. Karthick having hpcl in the year 2014 to 2015 gas cosumer no600697 i have transfer from sai vaishnavi hp gas gramin vitrak (Mandal=wargal) 502279 to nagari (Mandal) 517590 i have not used the till date present i want to useit but gas was blocked unique consumer id [protected]
      So kindly help me new gas (Or) unlock
      Regards
      K. Karthick
      [protected]
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
      I have already register for hp gas app bt now i am getting my username but there is no option to reset username...plz help
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        S
        Srinivas c g
        from Hubli, Karnataka
        Aug 17, 2017
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        Dear sir /madam,
        Kindly change the address in document for gas delivery.

        Distributor name = sugam enterprises

        Distributor code = 14700600

        Consumer no = 648498

        Consumer name = lakshmamma


        Present address,
        #30, ground floor, shree veeranjaneya temple street, 2nd cross, uttarahalli, subramanyapura road,
        Bangalore =56006.

        Plz dork the need full.

        Regards,

        Srinivas c g
        Ph no = [protected].
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        I am not able to book my cylinder online as my online account shows as blocked .
        My consumer no is 618099 in name of ramesh b mishra .vasai road .401201
        My agency name is Annapurna gas agency .his code is 19556900
        Pls sort it out
        Thanks ramesh mishra
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          A
          arun.kul
          from Delhi, Delhi
          Aug 17, 2017
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          Address: 121004

          Sir

          Good evening

          I am arun i fill diesel in my car on date 07/082017 in mathura road filling station at 5;00am. (H. P. Ellar filling station jharsantly mathura road ballabgarh faridabad)

          I start our jurney to agra after some running my car doing missing and no pickup. Then i check some problem. And speed is down.

          Then i check in agra honda service center and.

          They check and found water in diesel tank they change diesel filter and clean diesl tank

          And fill new diesel.

          But car condition is not good in more speed missing.

          After this they found our one injector are also not working and engine problem. This cost is high.

          We have photo and sample for water mix fuel.

          Please collect.

          So i request you please take action angiest this petrol pump.

          And give me my new car cost.

          I complend to your sales officer with oficial mail on date 09/08/2017. But not effective

          Thanks

          Arun

          M-[protected]
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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            M
            Md Naiya r Alam
            from Muzaffarpur, Bihar
            Aug 17, 2017
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            Address: Muzaffarpur, Bihar, 843103
            Website: www.consumercomplaints.in/new_complaint

            Dear sir i have submitted wrong email id and wrong mobile no. While registration i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. My consumer no. 603374, distributor - vashishth maheshwar hp gas agency (Code[protected]. Please help me as soon as possible. With thanks.
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              B
              Baleri Santosh
              from Hyderabad, Telangana
              Aug 16, 2017
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              Address: 500072

              Just few minutes back i made transaction on (9.30am) i. E.16.08.2017the name of pur/citrusp*pushpam/pune/seq no[protected] worth of rs.576/-. Hence this payment confirmation is been made by the bank as per your site address however i have received the cylinder 317478 dt:15.08.2017, at 9.45am and cash no:1083511 and it was delivered on 16th aug 2017at 11.30am since i have already made only payment wide pur/citrusp*pushpam/pune/seq no[protected], hence after receing the cylinder at my house the delivery boy collected the billed amount rs. 576/- hence hpcl should return the debit amout rs.576/- to me at the earlist possible time i am herewith producing my e-mail address - baleri. [protected]@gmail.com to confirm the crediting the above said amount.
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                A
                anthony.praveen
                from Pune, Maharashtra
                Aug 14, 2017
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                Address: 560102

                Date of Incident: 14th Aug
                HP Gas Cylinder, M.M. Enterprises, Bangalore 560068
                Order No. 100989
                Cash Memo: 1007553
                Issue Date: 12/08/17
                Bill Amount (as per printed Receipt): Rs.524.50
                Demanded Amount: Rs. 560
                Paid Amount: Rs.550

                Delivery boy demanding a filthy tip of Rs.35.50 citing Delivery Charge. Why should the consumer pay a delivery charge when it is not mentioned in the Cash Memo? If this Agency is delivering just 100 cylinders a day (just for illustrating) they are earning more than a Lakh and this is Pure black money. If Mr.Modi n team are so specific why not start here??
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                  S
                  sanjoysen2017
                  from Kolkata, West Bengal
                  Aug 14, 2017
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                  Address: 560099

                  Hi,

                  I am having HP Gas connection with Shanti Gas agency at Bommasandra, Bangalore. My consumer number is 631279 & address is 9/987 KIRTHEY LAYOUT, 1ST FLOOR, 10TH CROSS, CHANDAPURA, BANGALORE-560099. I am not using subsidy as per our PM Naredra Modi Jee's plan to avoid taking any extra contribution from govt. I found every time Shanti gas agency's delivery boy will ask extra money than the gas bill receipt amount. If I am denying to pay more & more extra amount, delivery boy will say next time he will not come for delivery at my door step (1st floor). He needs minimum Rs-30/- to Rs-40/ -extra amount than the actual bill amount. Today I have paid him Rs-540/-(Extra Rs- 15/-) where my bill amount is Rs-524.50/-(14.2 KG, Receipt number:[protected]/06/17). Today delivery boy name is Prakash or Pratap(not remember the correct name). I do not have any concern to Shanti Gas Agency as service is very good except the delivery boy's behavior and forcefully charging extra amount than the actual bill amount which is not correct. My kind request is to inform all the delivery boy to not charge any extra amount & should deliver at door step & check the gas connection if there is not any leakage after the delivery.

                  Thanks,
                  Sanjoy
                  [protected]
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    G
                    Girish Kumar IR
                    from Hosur, Tamil Nadu
                    Aug 13, 2017
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                    Dear sir,
                    Ref: consumer no. 630928
                    Name of the consumer.. Girish kumar ir

                    I have shifted my house. New address is
                    "kasthuri nivas, behind geetha talkies, svt lane, kasaragod. Pin 671121"
                    Distributors code ; 1958080
                    Distributors name: maruthi agencies
                    Hpc gas distributors
                    Mg road kasaragod 671121
                    Kerala

                    Distributor is same for both the address.
                    Hence i request you to change the address as stated above.

                    Thanks and regards
                    Girish kumar ir
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      P
                      P R Naidu
                      from Visakhapatnam, Andhra Pradesh
                      Aug 12, 2017
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                      Resolved

                      Address: 532402

                      Dear sir

                      I have submitted wrong email id and wrong mobile no. While registration which i have not using now. I am trying to register again, there is a message, that you have already created account. Iam requesting you to please delete my account and enable me for create new account. My consumer no. 644281, distributor - sri deviprasad enterprises srikakulam. Gas service (Code[protected]. Please help me as soon as possible.

                      Thanks ®ards,

                      P raminaidu
                      Aug 15, 2017
                      Complaint marked as Resolved 
                      please change my mail id and mobile number which is provided at the time of registration. my new mail id [email protected] and mob. no. 8121341354. Regards Raminaidu
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        L
                        Lalitarani
                        from Delhi, Delhi
                        Aug 11, 2017
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                        Address: New Delhi, Delhi, 110042

                        R/sir,
                        My consumer number is 625731
                        I booked gas cylinder in the last week of july, 2017.
                        On inquiry from hp any time, it said the refill was delivered on 08.08.2017.
                        But, actually, the refill has not been delivered to us.
                        Inquiry may please be done from delivery boy from devi dyal enterprises, sector 8, rohini, delhi-110085.
                        My booking number was 557274.
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                        Dear Sir I have submitted wrong email ID while registration, I have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account, CONSUMER ID-621723, ARJUN GAS AJENCIES, SOUTH BAZAAR, KANNUR, KERALA
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                          A
                          AKX
                          from Gurgaon, Haryana
                          Aug 9, 2017
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                          Address: Gurgaon, Haryana, 122002

                          The hp petrol pump at iffco chowk which is run by (Xxxx) dealer, they have some trick and technique that the petrol quantity is always less.in general the petrol bought from indian oil pumps are more as compared to this station.
                          Normally i avoid to buy from this petrol station because few months back also, i took petrol from this station in some urgency and without showing the starting reading the petrol man started filling, i found the my car petrol indicator showing half of what needed to show. It seems they are been taught to do so. I do not have proof as i am just a common man and everytime we are not alert to a level where we keep recording of whatever happens around us.

                          Request concerned authorities to please do a random check and clarify the doubt.in case authorities are finding this ok i do not have any problem, but i'm sure that on all the social media sites and everywhere possible i'll discourage people from buying and fuel from hp pumps. I can do this only but again this is not a threat and just a pain i'll be sharing with fellow citizens of gurgaon and india.
                          Thank you for reading this.
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                          My consumer id 556418 i am not received my custmer login id.
                          i am not received login id in mail also i am waiting for login id do needful.
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                            A
                            atlas corpo
                            from Delhi, Delhi
                            Aug 4, 2017
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                            Address: 370410

                            Hp gas distributor-nirmal gas service, mundra are never replying nor attending telephone calls of his clients. He has two land line contact nos. And one mobile no. However he never reply to his customers nor attend the complaints. I have booked cylinder on[protected] and the cash memo was prepared for same by order reference no [protected]., after that for deliver the above cylinder, the dealers has cancelled the same one without any reason or reference.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                            My new address is
                            Park view city 2 block -E, flat no 602
                            Assalamualikum dear sir your hp gas house keeping payment collection boy 150 zada leliya abhi is baat par ghour kare
                            I know my hp gas no
                            My Cylinder Refill Booking of HP Dealer or company has stopped the booking without any intimation or instruction. On[protected] I have visited for book the Gas Refill- I got message that 'Booking was Blocked by D". I am surprised that without any intimation, how can they blocked my booking? I further tried on IVRS for booking, but system was refused to book and asked to contact Dealer. Why such type of harassment made by company on Consumer ?
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                              P
                              Prafulla Wadaskar
                              from Bengaluru, Karnataka
                              Aug 3, 2017
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                              Address: 411021

                              We live on Baner PAshan Link Road and Our cooking gas supplier is " Varayadini HP Gas Agency" ( https://www.justdial.com/Pune/Vardayini-Hp-Gas-Agency-Patil-Nagar-Bavdhan/020PXX... )

                              Monthly we get gas cylinder supplied by this agency. and we observe that the supplied gas ends faster than earlier. then we observed that empty gas cylinder is heavy, and understood that there is water inside it, the empty gas cylinder should weight 14.8KG where as this weighted 17kg.

                              When gas agency person approached us for exchanging it, we measured the filled gas cylinder which should weight (14.8+15.2 = 30kg), but actually weighted 1.5KG less. that means these guys are stilling approx 4.5KG of gas from each subscriber which cost approx Rs 165.

                              When we reported the problem, the guy who brings the cylinder to homw w/o any question paid us from difference amount from his pocket.

                              This means this is normal practice they follow and just raises voice by customer by paying the difference.

                              What what about so many housewife who trust and just take the cylinder trusting government recognized agencies?

                              Please kindly do the enquary on this and punish the culprit
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                S
                                Satishgoyal
                                from Varanasi, Uttar Pradesh
                                Aug 2, 2017
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                                Hello sir i am satish goyal want to take your attention about a big corruption of gas agencies. I have complained many time against kailash gas service sirsa and kasuli gas service sirsa haryana. But sales officer of this area don't want to investigate it and he take money from them for this. Sir i have about 6000 numbers of gas connection that are totally fake and generated by gas agencies for their black income. Sir i attach a vedio of fake cash memo. And for any inquiry call me at mob. [protected]
                                +1 photos
                                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                Ratna gas agency HP distributor id 15151800 delivery boys are charging 40 rupees extra every time they are delivering the cylinders.
                                My consumer id 630892.
                                Assalamualikum dear sir your hp gas house keeping payment collection boy 150 zada leliya abhi is baat par ghour kare
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                                  Shubham9417
                                  from Mamit, Mizoram
                                  Aug 2, 2017
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                                  Address: Kishanganj, Bihar, 855108

                                  Dear sir
                                  I am one of the hp gas user consumer no 604872 and distributor name jagdamba hp gas agency[protected]. After completing my registration one message was popup on my screen for activating my account by clicking the link sent on my email id [protected]@gmail.com but after checking my email there was no mail send by hp gas so due to this i was unable to activate my account. This message was given when i click on forget password
                                  Your account: shubhamsahaabhi. [protected]@gmail.com is not activated. To activate your account, please click the link in the activation email sent at the time of registration. Please help me..
                                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                  Aug 02, 2017
                                  Updated by Shubham9417
                                  Sorry sir the Email id is shubhamsahaabhi.[protected]@gmail.com
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                                    ramesh lad
                                    from Ahmedabad, Gujarat
                                    Jul 31, 2017
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                                    Address: Thane, Maharashtra, 401501
                                    Website: hpgas.com

                                    I am ramesh lad. My consumer no is 622871, p. S. Gharat agencies, boisar, dist - palghar maharasthra. I kindly request you to register my new cell phone number [protected] for booking lpg cylinder through ivrs.
                                    By mistakly my no added on other consumer no - 622781. Plaese change the above information.

                                    Kindly do the needful sir,

                                    Thank you.

                                    Ramesh lad
                                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                                      Shirish Ghadi
                                      from Jawad, Madhya Pradesh
                                      Jul 29, 2017
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                                      Address: Bhopal, Madhya Pradesh, 462039

                                      Whenever we turn on the regulator there's leakage of the lpg. We visited the distributor who shared the number of mr. Sahu, whom i've been calling for over four hours now and he's yet to attend the complaint. This is an emergency and i hope your staf[censored]nderstand the importance of attending to complaints on time, as they are employed to resolve emergencies.
                                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                                      My name is Jamuna Dei, W/o- Bhimasen Bira and My consumer id is 605488

                                      I cant reset my password as I have forgotten my given email id...

                                      My recent email id is [protected]@gmail.com

                                      So kindly rest and confirm me about my password.
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                                        AmitKS2009
                                        from Raha, Assam
                                        Jul 29, 2017
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                                        Address: East Singhbhum, Jharkhand, 831009

                                        I had booked for the gas cylinder on 15th july and it has not been deliverd...co sumer number 618724. The gas agency address is gupta agency, sector market telco colony. The person in charge has been delivering in other places but not here i spite of reminder. If this is not taken care of immediately i will have to make a complaint to govt consumer forum.
                                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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