Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I had purchased a Hitachi Airconditioner in 1998. I was surprised when there was a gas leakage from the unit in 1 year only. I think hitachi are now disposing there defected item to the people.

Subir Shome
B-139, C R Park
New Delhi-110019
[protected]...

I have purchased hitachi air-conditioner in Aug.2008 and was in little use during last season due to cool weather conditions. This year when I used the airconditioner has been making a lot of noise for which i was assured that Hitachi is the best in noiseless air-conditioners. though one dry service was made by the service centre and other time they checked andjust told that everything is alright.I went to Utility Services at Sec 35-B Chandigarh...

we bought the HITACHI LOGICOOL AIR CONDITIONER on20/03/2009 it worked properly up to 19/06/2009 but the complaint about the a/c is .its not working efficiently & its coming hot air from the indoor unit we complainer about it to the hitachi customer care

they done their job& sad its a board problem & the gas completely leaked out im not satisfied about this air conditioner WE WANT REPLACEMENT...

I had bought Hitachi ACE Cutout Split 1.5TR AC from JD electronics(Hitachi Authorized Dealer) Ahmedabad on 5th June 2009.
I had faced severe problem for installation of the machine and it took me 3 days to get the machine installed at my Home due to wrong commitment made by JD electronics.

The worst part is that the installation was done by unauthorized mechanic through JD electronics and not by Hitachi approved service...

I had purchased a Window AC of Hitachi make in April 2008; the same was covered under one year warranty. However, in Feb. 2009, the AC remote was non-functional and I submitted it to the dealer* from whom I had bought the AC.
It is now about three months since, and I have not yet got back the remote - neither repaired not replaced putting me to utmost inconvenience right through the peak summer months.
Please suggest where to...

I had purchased a Window Air-conditioner of HITACHI on 10.03.2008, from Hitachi Home & Life Solutions (India) Ltd., A-15, Mohan Co-operative Industrial Area, New Delhi-110044.
Although its been 1 year and 3 months and the AC has stopped working on 13.06.2009. I complained to the customer care and the service people said that the compressor / refrigerant gas is leaking and got finished. However, to my knowledge there is no need...

I had given my ac for repair which is under warranty, and was committed 2 days time for repair, it has been 7 days and i have no clue what has happened to my ac, i keep calling those guys on their no.[protected], most of the time they don't pick up the phone and if at all picked they keep moving me on the IVR and say they have no clue....

Dear Sir,
We have got fitted 03 no. Ductable AC units fitted at site S.T.Cottex Exports Pvt. Ltd. Village Iraq Machhiwara, Distt Ludhiana. & We are facing problem in all the ac's in the afternoon daily as ac does not work.
As the Ac are under warranty period & we have lodged the complaint to the dealer M/s Goel brothers, 6 Indira Market, Kailash Chowk, Ludhiana.
You are requested to kindly arrange to attaend...

MY NAME IS RAHUL CHAWLA I LIVE IN VIKAS PURI NEW DELHI I HAVE PURCHASE AC IN AUGUST 2008 AND I FITEED MY AC IN 2009 MAY ONLY AFTER ONE MONTH NY AC IS NOT COOLING WELL I CALL TO THE CUST CARE HE CAME IN MY HOUSE AND CHECK MY AC AND AFTER CHECKING HE FOUND THAT GAS WAS LEAKED .I WAS VERY SHOCKED THAT ONLY IN ONE MONTH THIS HAPPENED.I REQUET YOU PLZ REPAIR MY AC.my ac model no is ac1.5 ton rav019eod TM my mob no is [protected]....

TO WHOM IT MAY CONCERN,
I have purchased a 1.5ton split ac, ace model, from ROHIT REFRIGERATIONS(COMPANY DEALER)in kolkata 10mths back but from the date of installation the machine is not working properly.inspite of my continuous complaints made to the respective dealer and the company there is no response to my problem.i m comletely upset and shocked at such attitude of the company towards its consumer.since my warranty period will...

We have purchased the Hitach Airconditioner From Hitach Home Dealer, Trikin Baug, Rajkot in the month of August 2008. Since then it is not working properly. It contineouslly gives the bad smell in the office and not working properly. We have made so many compalint to the service station, dealer, written a letter to delhi also but question is not resolved yet.
Plase help us in getting the solution from the same...

I have bought HITACHI - WINDOW AC in my fathers name Mr. Indur Bablani AC specifications 1.5 TON QUADRICOOL TM FROM M/S ROYAL MOBILE (HITACHI DEALER IN MALVIYA NAGAR, NEW DELHI) on 21/05/2009.

On 21/05/2009 two company personnel came for installation but could not install the moment they use to put the plastic frame the FAN inside the AC did not work.

On 22/05/2009 one executive and a carpenter came from HITACHI...

I bought Hitachi AC last year (30-march-08) )from Mahadev Electronics, Gurgaon. Dealer didn't care about signing / forwarding the warranty card to the company. I got no service call from company till one year untill I approached company for servicing.

Upon contacting company, I came to konw that Mahadev Electronics in Gurgaon is not an authorized sales & service dealer. However, company provided me free service (15-march-09)...

My AC indoor unit has been leaking ever since the season started.
It took 10 days and many phone calls to have someone attend to my problem, =
and I was assured that after servicing there would be no leakage.
Unfortunately, it became worse and after another round of many many complai=
nts (kindly see the complaint nos at the end of the mail), 8 days of missin=
g office waiting for someone to turn up to fix...

HITACHI IS THE WORST IN PROVIDING SERVICES AND THE CONTROL PANEL OF ITS WINDOW AC IS THE WORST IN PERFORMANCE AS IT START CREATING PROBLEM JUST AFTER EXPIRY OF WARRANTY PERIOD.AND SURPRISING THING IS THAT IT IS NON REPAIRABLE AND NEED TO BE REPLACED BY PAYING RS 3000/- MORE THAN 10% OF THE COST OF AC OR 20-25% OF THE COST OF MARKET PRICE OF AC OF OTHER SEGMENT...
FINALLY I HAVE BOUGHT ANOTHER AC. CAN YOU GUESS THE COMPANY?
br...

AC is not working properly since it is installed and I did not get demonsteration properly on february or march.No Body from the company is attending the complaint, since my hitachi complaint no is[protected].Bought the Hitachi AC for Brand image and the quality in the market, but I was wrong.On my AC 5star mark is their, how can company post this mark, when its quality is so bad, that means company is cheating people and misguiding also.I...

Dear Sir/madam


I am one of your customer, i bought a hitachi A/C(Model no.RAVo19EOD) on date 6th may 2008.
At the time of purchasing the A/C, we went to several shops and saw several types of A/C's from different companies and there different models.

we were convenienced with this model(mentioned earlier)of hitachi because we were told that this is the latest model with latest technology used...

I have been complaining about the new 2 ton Quadricool hitachi AC purchased after reading the features as Silent AC. On checking the service engineer says it is the sound of air flow which is more than even a roomcooler.The temperature on a 30 mins test shows 28 to 29 degrees. The company replaced with a new machine which turned out to be noisier, accepted and tested by the installing personnels. It was implicated that I as a customer influenced...

Dear sir
I was Purchased Hitachi AC 5 star Model RAU 018 HPD on 16.3.2009 from M/s. RK Electronics, Jubilee Hills Branch, from the begining i am facing problems with Dealer and with product also. I was purchsed the new Electronic circuit was damaged and after 4 days that partical replaced by the HITACHI people and after 1 week again Red light showing and some electronic (Mobile sounds) coming from the Product and not that much cool,...

Dear Sir/Madam
This is in regards to my new Hitachi window AC installation. I have purchased the AC on 22nd April, 2009 from a shop in Kolkata called KHOSLA ELECTRONICS, which is a very big and busy electronics shop in Kolkata. We paid the whole amount that is Rs.21, 000/- in cash on that same date and got the confirmation from them that the next day only they will deliver it to our place and somebody from Hitachi will call me up for...