Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I bought an HITACHI AIR CONDITIONER - QUADRYCOOL TM on 24th March, 2010 and the Company did not even send any person for its installation and I was told by their authorised dealer - NAYYAR ELECTRONIC WORLD, RU-376, PITAM PURA, N.D to get it installed by outside. Nobody from the Company was sent for DEMO. My particulars are DEEPAK, customer code I[protected]

The AC was not working and I was advised to lodge a complaint with the...

I bought a Hitachi AC more than a weak back. I have been calling customer care no & the dealer for the demo but there is no response from the company yet. I submitted a form concerning the problem at the Htachi global website but of no avail.

When the company can not provide a sevice than how can they price the product so high. The price of the AC i bought was 28,000(Window AC) while the cost of AC in 1.5 ton for other...

I purchased this on 06.10.06. Problem of not cooling registered on 13.04.10 & attended on 15.04.10, reported gas leakage. Taken to service center and returned on 24.04.10 after repair. Works properly upto 27.04.10, then again the same problem of not cooling started. Apart from call center no other nos. for communications are available in net also, so that I can express my agony. This kind of act is untollerable from Hitachi, who claimed...

I purchased a brand new Hitachi AC from Kapila Electronics Janak Puri, New Delhi, on 18th of this month. The demonstration was given after 5 days of purchase, since then the AC is malfunctioning as it does not cut off automatically.

I request you to send your engineer to set it right, but prior to the visit he should give a call to me so that I am available at that point of time.

My contact details are as follows...

We purchased a 660 ltr refrigerator in Jan 2010 from Kapila Electronics, janak Puri, New Delhi. The performance was okay in winters. But come summers and the cooling levels deteriorated. We were informed that in summers the cooling goes down. This was absoultely amazing. Refrigertors are bought for summer use only.

Numerous complaints to the service centre have elicited lukewarm response.

After haveing bought...

Dear Sir,
I purchased a hitachi window air conditioner with model no-RAV019EOD FROM ADITYA VISION OPP-TARAMANDAL PATNA,BIHAR,INDIA. ON 13 TH DEC 08.For the last one week i am calling the service centre about the servicing of my AC but to no effect.Everyday they say hat the person will visit tomorrow but one week has passed no body came to vist my home for servicing of my AC.When I asked about the booking no they say it is...

It has been 08 months since we have purchased a Hitachi Refrigerator from M/S Shakti Electronics. From the beginning, the refrigerator has been troubling us with poor cooling, overflowing and at times flooding of defrost water inside and switch defects.

Several complaints have been made to M/S Shakti as well as Local Hitachi Office. However, the problem has not been resolved. They are just promising some change of the local...

23rd March, 2010
Sub :- Refrigerator Complaint and Very Poor handling of your Service Centre.

I have purchased Double Door Refrigerator on 16/10/2009 ( Six Months ) back in the impression of Hitachi Brand but at the starting of summer now refrigerator have stopped working. Any way this can be a technical problem and nobody can do anything but after sale service is in your hand. I am...

We had bought hitachi window ac from ashoka trading on 9th april,2010 and had specifically chosen Hittachi going by the reputation and brand. However,even after expiry of 16 days noone has turned up for product demo. We are fed up with following up with their service centre.

The customer care is never available inspite of around the clock service. My sincere advise to all prospective buyers is not to go for hitachi. They...

Please note that I had purchased Hitachi Window AC from Audio Voice at Lajpat Nagar on 30 May 2007. After 1 year of purchase, I had AMC done through Hitachi Home and Life Solutions, India. My AMC was expiring on 21 April 2010, which inspite of reminding to Hitachi Customer Service on 16 April 2010, for renewal, has not been renewed.

The compressor of the air conditioner, had not been working since 16 April 2010.
br...

I Purchase Hitachi Split AC FromVijay sales Dev Arc Mall on[protected]
Order No: 64-DEV04-10SOT102.

But still AC is not install at me home and when i m talking to technician he was called me we are comming in 1 hour , half n hour etc. etc......... but still not comming.

i was called on [protected] at[protected] &[protected] but still is replieing that we are comming in 1 hour..

What is...

Dear Sir ,

This is in continuation to the below mail which I had sent last year regarding replacement of compressor of my window A/c . I was told by customer care that M/s Sheetal Aircon will check and get the issue resolved .

I am writing this complaint again and I am very upset with the product quality and service of we boought from HITACHI ie my window A/c .

I paid Rs 1800 /- to Ms Sheetal...

I bought Hitachi Window AC around a couple of years ago.

On turning it ON, it is making noise. Looks like the noise is coming from Compressor, it goes high and then low and sometimes goes off. And sometimes it starts in the middle. But it is always ... when Compressor is running.

Running on vGuard VGSM 400 stabilizer but noise is coming even if Run directly without Stabilizer.

This noise generally...

Dear Sir,

I wish to lodge a compliant with regard to the Hitachi Air Conditioner I bought.

I had first time purchased a Hitachi Air Conditioner on 2642009 vide bill no RB-1184 (model no RAVO19ENDZ1) From Ms Sham Lal Krishan Lal, Sadar Bazar, Delhi for a sum of Rs 22,400/- of 1.5 tonnes. On the same day, time and from the same dealer i also purchased another 1.5 tonnes AC of Whirlpool Company for Rs 17,030/-.br...

from the date of purchase i.e 28.03.2010 after saveral calls installation of Split AC of Hitachi make was done on 1.04.2010. On the date of installation it was found that the PCB (sensors for Remote are not working. it was informed to the person head of service dept Mr Chaudhary mob no [protected]. but till date i was asked for 1 day wait but he no more responsible for the services. They had wasted my 4 holidays for the work to be get done...

Hi All,

I would like to bring to your notice a recent event in which a Hitachi India technician tried to cheat me by quoting outrageous amounts for the wrong the installation of my Hitachi split a/c.ipurchased split ac ondated[protected].inv. no -ae/13864. from ANAND ELECTRONIOKS rampuri the wrong installation of outdoor unit .all the hot air push into my shop. now iam complaint so many time they ask me for 1500/= for installation...

We have been calling the customer care of Hitachi Home And Life Solutions (India) Ltd. for the free service of our air conditioner but there is no response from the company itself. Its very bad that such reputed companies are harassing their customers like this. We have already registered a complaint here but still there is no response (Complaint No.[protected]. The company does not respond for the after sale service once the product...

I BOUGHT AN HITACH AIR CONDITIONER FROM M/S climate designers,delhi on 9-4-2007
MACHINE SR NO. 070C 00792 Iinv attached) INVOICE NO 023 DT 9-4-2007

THIS HAS BEEN GIVING PROBLEMS FROM DAY 1 OF PURCHASE AND EVERYYEAR RS[protected] IS BEING SPENT for gas filling every year and mashine has manufacturing defect.

inspite of repeated complaints on phone the machine is nor replaced.

pl get m/c replaced...

I bought Hitachi 0.9 ton split ac in vasanth& co t.nagar branch on 3.4.2010. They delivered AC on 9.4.2010 after several remainders. Then they installed on 12.04.2010. After installation when we switched on the ac in front of the mechanic, immediately gas in the indoor unit leaked. So the mechanic asked us to call the vasanth & co branch to get replaced with a new kit. After this we have contacted the vasanth& co branch ( t.nagar)...

TO
HITACHi HOME & LIFE SOLUTIONS (INDIA) LTD.
HITACHI COMPLEX, KARAN NAGAR, KADI,
DIST. MEHSANA-382727 GUJARAT
CC-1:
CS Cooling Solutions Pvt. Ltd. (Dealer)
167, 1st Floor, LSC-III, Vardhman Star Citimall, Sector-7
Dwaraka, New Delhi-110075 Tel: 25084860; M: [protected]
CC-2:
Delhi State Consumer Protection Agency, A-Block, First Floor,
Vikas Bhavan, I.P. Estate,...