Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Sir, I have given 5 reminders through e-mail to the company for attending the complaint of 2 ton AC window make Hitachi through AC Technomark Shop no. 230, The Great India Mall, sector-38 A, Noida- 201301 on dated 17-April-2010 wide in voice number 62.

The AC was purchased with the intention to beet the heat but due to not properly working compressor the purpose of buying AC of Hitachi Make is forfeited.

In view...

I purchased Hitachi Refrigerator on 22nd Dec 2007 from vijay sales bill no 45729. chasis nos [protected](rs31svnd)

There was cooling problem in my fridge. The first complaint which I made to Hitachi service center (Toll Free No. [protected])was in the month of April 2010. Since then I am struggling to resolve this problem. Following are the details of the work carried by the Hitachi technicians so far.

1. In...

I am an owner of Hitachi 3 Door Refrigerator RS26NVND. Its just over 2 years old and have faced innumerable problems right from start.

In the first year itself the fridge used to shut off, i.e. stop working completely. After repeated attempts by their technicians which failed each time, they took the machine to the service center and I was charged Rs.4,500/- But still the problem persisted. And again after few visits a senior...

Hi All,

This is compliant i registered in HITACHI.

we purchased 2 number of 8 tonn A/C and 2 number of 11.5 tonn A/C machines from Aircon Innovations, Ambattur, Chennai in the month of Oct 2009 and he took 3 months for installation i.e the machine installed in the month of Jan 2010. Right from the day one the machines were not working continuously and properly and we have been keep on calling the dealer to rectify...

I have purchased a split a/c on 22/03/10 from vijay sales goregaon east branch for rs. 24500 model RAU010HQDP 0.9T.
This is with reference to the complaint number[protected] done on 05/06/2010. Since then i have called up your customer care thrice and there is no follow up from your side. On top of it, your call centre executives are shamelessly crying that the server is down which i understand is the easiest excuse for not getting...

I had bought Quadricool AC (1.5 Ton Capacity) around 6 weeks back. The unit developed some fault on Friday, May 28, 2010, about which I logged the complaint on the Call centre on Saturday, May 29, 2010. The Call Centre executive told me that the Technician will be attending your call with 48 Hours, which happed on late afternoon of Monday, May 31, 2010 and informed that Compressor needs to be replaced as it has developed some fault. Post...

Subject: long pending complaint of Hitachi 1 ton AC model no RAA 12 –CP- 14



Dear sir



I purchased 1 ton Hitachi window AC model no RAA 12 cp 14 in the year 2004-05.


On 10th may 2010 it stopped working and on 11th may, I booked a complaint on toll free no. vide complaint no.[protected]. subsequently a service engineer from local service centre...

I have purchsed a double door Hitachi Refridgerator on the 30th of January, 2010 from Great Eastern Trading Company(Behala).
Being one of the leading brands I thought that the product and the service would be the best, however to my surprise the I found myself totally wrong.

Firstly I had called the dealer to have the demo given for the product. However no one bothered to call or visit. The dealer confirmed that they...

This is to inform you that I have purchased a split type AC (model no 10EQD) on 07/04/2010 from Khosla Electronics Pvt Ltd vide bill no GC-1022 dated 07/04/2010. Retail branch at 110, Raja S.C. Mullick Road, Kolkata 700047.

On 24th May, 2010 at round 17:00 hrs The machine started showing error,red light blinking.The unit stop functioning When tried to contact Hitachi service center [protected]/4074They directed me to contact...

My Hitachi AC suddenly stopped working on 20th May. After doing whatever checking possible at my end, I called their helpline. The number incidentally has changed (from 39898919 to [protected] and they have not bothered informing us. Had to get this number by dialling Justdial. When I called the dealer who sold me the AC, he was not aware of the new number.
Even though the call center took my complaint and kept repeating like a parrot...

We have purchased 6 Window A/C (CLASS LOGICOOL) (Sr. No. 100D28776,777,773,771,786,784) (Invoice No. 10666) from your Dealer Sanjeev Traders, Ghaziabad.

Sir, We have only received 5 A/C out of 6 which we have order. We placed the order on 25/03/2010.

Infact we received the 5 A/C on 19/4/2010. Now out of these 5 A/C 3 A/C are not working.

We are trying to get in touch with your dealer regarding...

I purchase a Hitachi Airconditioner from ezone Shipra on Saturday 15th May. They supplied me a Damaged AC. After multiple inspection by Hitachi instalation technicians they said they would replace the panel and not the whole indoor unit. Which I reluctantly agreed as it is very hot in Delhi. Now today on 19th when they cam to installed even the instalation kit is missing that means the equipment is short supplied.

I ask Hitachi...

I HAD ASKED FOR WINDOW AC REPAIRING AND SERVICING ON 2ND MAY, 2010 AND TODAY IS 18 MAY, 2010. THE SERVICE MAN ATTENDED THE COMPLAINT ON 2ND MAY AND BROUGHT TO MY KNOWLEDGE FOR CHANGING PCB AND DISPLAY PANEL. I FOWLLOWED HIS ADVICE AND ASKED HIM TO PUT NEW PARTS. HE TOOK ALONG THE OLD PCB AND DISPLAY PANEL. AFTER REPEATEDLY GETTING THE REPLY FROM THE DEALER THAT THE PART IS NOT AVAILABLE I CONTACTED THE COMPANY'S TOLL FREE NUMBER AND...

THREE COMPLAINTS REGISTERED SINCE PURCHASED DATE OF 3RD APRIL,2010. SERVICE TECHNICIAN VISITED TWICE, ACCEPTED THE FAULT BUT NEVER CAME BACK TO REPAIR. TODAY ON 18/5/2010 ITS BEEN 43 DAYS AC IN UNUSED AND THE WEATHER CONDITION AVG IS 40 DEGREE,...

I have purchased an AC of HITACHI and for that i was told that i would be getting after sales service for that but i am not getting that said service on my ac. I am calling the dealer since 15 days but they are not providing the service rather they are making fake commitments about the service of the AC. I am facing a lot of problems in this matter as there is a heart patient in my home and also its very difficult for him to stay in hot climate.br...

Very poor performance of Hitachi ac m/c.
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Dear Sir,

Myself purchased Window Hitachi ac m/c on 02.06.2007. The PC board got out of order on 2009 and again on 05/2010. Local service center repaired PCB for first time and now again they are engaged in repairing work. I found myself in trouble by purchasing Hitachi ac m/c. Although I am covered under AMC from local service...

We had purchased a Hitachi split air conditioner from Rhythm House on 28th March 2010 with Challan Number 5731 and invoice number 8185. From the day it was delivered and installed, it has been making loud noises while operating resulting in us not being able to sleep. The first complaint was registered with the dealer on 2nd April 2010 after which there was a service engineer who came to our house and agreed that there was a problem. He suggested...

I bought this Hitachi Atom Square 2Ton split AC and I have never have had such a horrible experience so far with any of my purchases and never even imagined a brand like Hitachi can cause such pain still enjoying consumer money. Before I go into more details, I give a BIG warning for anybody who considers buying things from Hitachi in India.

First I went to buy this only due to my earlier experiences with Hitachi as a brand...

-----Original Message-----
From: lihong.[protected]@hitachigst.com [mailto:lihong.[protected]@hitachigst.com] On Behalf Of HGST.[protected]@hgst.com
Sent: Thursday, April 29, 2010 9:38 AM
To: Kishor Nikam
Cc: RMASupport.[protected]@hitachigst.com
Subject: RE: Hard Disk Not Recived from[protected]RMA[protected]



Dear Sir/Madam,

Sorry for the delay. We've forwarded your enquiry to...

Mr. piyush tiwari the sales engg. in hitachi electronics placed in Raipur(CG) is totally a vulgar individual. Always trying to molest the girls and ladies around.He is abusing ladies and girls physically and verbally.
I request you(the company) to do the needful or else i will sue the company for keeping such individual....