Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

My landlord purchased the hitachi double door refrigerator on 3rd august, after 2 days he found that the vegetable section is not getting the cooling, we called the hitachi customer care and filed a compliant, their service engineer visited, checked the product and said it's minor fault will be rectified in 3 days, but till now they have not come to rectify the problem. We have called number of times and everytime they say , it will...

We have purchased a HITACHI Split Cutout 0.9 TON split AC on 15/09/2009 from ANANDAMALA Kolkata. Sales person in the store promised us that they will deliver and install the product on 16th.

After whole day no show of any representative from ANANDAMALA we started calling the Dealer.
After repetitive call they derived the product in our house after midnight , but they have not installed it. Delivery boys provided one...

Window xp not install my hard disk, Window vista install my hard disk but this working very slow
so please change my hard disk...

1.Chairman,
Hitachi Home& Life Solutions {India} Ltd
Hitachi Complex,Karan Nagar,Kadi,Dist Mehsana,
Gujarat,
India,
2.Manager- Service Operations
Hitachi Home & Life Solutions {India} Ltd,
A-15 Nohan Co-operative Industrial estate
Mathura Road
New Delhi: 110044
3.Kapila Electronics P Ltd,
B-1/6 Community Centre,B Block ,Janakpuri,
New Delhi 110058.br...

This complaint as it is was forwarded to below :-
Dated 21st August 2009
Head Office & Works Corporate Office
Hitachi Complex, Karan Nagar Kadi, A-15, Mohan Co-operative Industrial Estate, Mathura Road,
Dist. Mehsana - 382727 Gujarat, India New Delhi, India
Tel No.[protected] Tel No.[protected] /[protected]
Fax No. 91 - 02764 – 233425
[protected][protected][protected][protected][protected][protected]-br...

1.Hitachi has sold a product with defective parts as commited by hitachi service team.
2 Service team more than 10days to get my AC unit repaired & in the process damaged the fins of my Ac unit.
3.The performance of the units has deteriorated after the replacement of D pipe and there is no one from the service to take care of it.
the service team has been trying to cover up your faults & justifying me that every...

Compalint Registered Date : August 12, 2009

Complaint Number :[protected]

We are those unfortunate customers of Hitachi whose AC in this hot weather has not been serviced for more than a week. We called the helpline number [protected] on August 12, 2009 and got the complaint registered. A technician from Dutt Refrigerations, Uttam Nagar visited us only on Saturday despite several calls since the day complaint...

My sister purchased a 3-door refrigerator on 26 Dec 2006. The same broke down on 25 Jul 2009. Hitachi representative turned up to attend for the first time after 96 hours but could not fix the defect. Without being certain, he changed a PCB and charged Rs.4, 000-the fridge, however, did not work.He then put the blame on the internal wiring and suggested getting the same and the earthing checked by an electrician. So was done but nothing was...

Hi, Sir,

This is S.M.Mujtaba Hussain, I have recived PAN car, Card number is ( AEDPH6802E) with Wrong Date of Birth, I would like to complaint to the management o[censored]TI Technology Services Ltd. and I am sending request to change of Date of Birth Please accepte my request and help me out form this problem, I need your help to solve this problem please reply me as soon as possible. I am wating for your reply.

Best...

I HAVE PURCHASED SPLIT AC VIDE BILL NO 7 DT 30.04.2007 FROM BEDI ELECTRONICS SERVICES FROM LUDHIANA BEARING SERIAL NO (IOTA)RAU022HND THIS AC IS NOT WORKING PROPERLY SINCE TWO MONTHS EVEN NOT COOLING WHICH IS THE MAIN UNCTION OF AC I HAVE MADE MANY TIMES COMPLAINTS FOT IT THEY HAVE ALSO ATTEND THE COMPLAINTS NEAR ABOUT SIX TIMES BUT ALL IN VAIN EVEN SERVICE ENGINEERS IS NOT RESPONDING PROPERLY ABOUT THE COMPLAINT EVEN HE SAYS IT IS NOT COOLING...

Hi :
We have purchased two Dual flow window aircons - 1.5 tons and 1 ton in March 2008. In the first three months the 1.5 ton aircon stopped working and initially nobody attended to it from Hitachi then after the intervention of the dealer Sumaria from Mumbai ; we had the service engineers visit and informing us that the PCB has gone bad, this took one month to set right. The company refused to replace the product even though it was...

Please find below my conversation with Hitachi. I am still waiting for the resolution :

This is a very irresponsible statement to make. Concealed piping was done by third party & I am not talking about that.
What I am talking about is the condition of insulation on the pipes which are open & were put by Shiva while connecting outer units with concealed pipes.

BTW my concealed piping was done...

I contacted to Mr. Ravi Sharma (Sales Head, Chandigarh) for the query regarding HITACHI Window AC performance as well as Post sales support as compare to OGENERAL, CARRIER and VOLTAS. I was confused for it’s after sale support and performance. He assured me for the High performance (better than OGeneral) and brilliant post sales support. I had trust on him and ready to buy the AC unit, he referred me to Mr. Arun Jain (M/s.Cooling Centre,...

Sub: - Poor after sales service of your company and Replacement of your faulty product.

Sir
This is in reference to Hitachi 1.5 Ton Ace split AC Model No. RAS018GPD, Sr. No. SE090E11121 purchased by me from dealer Ms S.R. Enterprises Rewari, Haryana.

I hope you will read it fully as I have spent much time writing & experiencing that I am about to write.

I purchased this AC on 27 June...

Sir,
I have purchase Hitachi refrigerator from Reliance Digital, Ambience Mall, Gurgaon last year. The refrigerator had problem and it was not working in last week of May. The problem was rectified after several request in a week time and it was assured that defective part has been replaced with new one. After a month same problem is there in refrigerator and not working for last 16 days. After several request (about 100 calls) it...

I bought a Hitachi Ace Cutout 1.5 Ton 5 Star rated Split AC. I was told by the dealer that its the best, but now I feel that its the worst product that I have ever bought. Just after five days of working, the AC went out of order.When I contacted the customer care, they said they will do it within 48 hrs but it was all wrong.They took 10 days in bringing my AC back to function.I am having 12 ACs at my home of National And LG & all of...

Since 15th may 2009 our Hitachi Refrigerator about 2 1/2 Yrs old stopped working. Since then the service agents of Hitachi namely Dolphin Systems have visited our place 5 times, replaced parts worth now Rs 5000/- approx which includes thermostat, PCB, gas charging etc. We have lost goods worth another Rs 5000/- as the refrigerator stops working within few days of repairing.

Another fishy problem was that the Dolphin systems...

I Brought an 067140 Hitachi 1.5 TR W/AC New on 14/05/2008. This is the worst ever AC I have seen in my whole life. It has been repaired 4 times in warranty and some times parts have been replaced as well. I also have a Tata-Voltas Split AC which never had any problem. I heard from people that Hitachi is the best and that is why I went for it, however now I tell people never to go in for Hitachi because it is the most expensive that you can...

Hi All,

I am also a victim of the Hitachi poor quality products.
I purchased a window AC in April 2008 and it worked perfect for 01 year, but in the 13th month ( when the warranty expires ) it started giving problems, first the PCB got defective and now the gas has leaked, each time shelling out around Rs 2500/=...this is very scary...
Dont know how to go about on the above pls advise.

Rajeshbr...

I have brought a window AC 1.5 ton of Hitachi in 2004. The AC was not performing well and its cooling was very less. I complained for that at its service centre to M/s Garg Sales Patiala. But he didn, t listen to my complaints. The very next year gas of my machine got leaked and on our request and seeing the genuinety in our complaits the company filled gas free of cost. But this keeps on hapning every year for last 4 consective years gas...