Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I had purchased one No. of Hitachi make 2.0 Ton [Atom Square] Spilit Airconditioners with 2 Indoor & 1 Out door appliance from M/s. Freez Engineering, No.10, Kovalam Road, Township, Complex, Mamallapuram. Tamil Nadu - 603 104 {Tin: [protected]/CST.No.723692/8.6.2000}.

The Model No. is RMUO28ENDZi; ODV-091CO8143; IDU (1)SEO91C08264 & (2) SEO91CO8281. The Spilt A/c was purchased at a cost of Rs.58,500/- (Cash Memo No.186...

To,
The General Manager
Hitachi , India

sub: your service provider in Allahabad U.P Asnay Commercial as well as new service provider Mr. Tiwari , not provided the anual service .

sir,
i have purchased the Hitachi window A.C from asha & company Allahabad , as pre terms & condition provided by you three routine service is given by the customer is mandatory , but your...

Water dripping heavily from different places of the internal unit of the 2 tonne split.
This happened right from the time the unit was installed in my bedroom and the concerned technicians are aware about it. And when I had asked him to set things right and then leave, he said he has too much of work load to do my job and he would only return after a couple of days. This happened almost two months back.

Bhubaneswar...

We bought an AC of HITACHI 1.2 Ton Followme on Friday 09.04.10 and installed on 11.04.10 sunday.after installation ac did not work properly.The technical team of Hitachi M.E.Enterprises came in the evening that day and detected faulty installation with pipe burst and gas leak.we have not used the ac for a minute and these problems arised from the day one.Now they are unwilling to exchange the ac and have taken 7 days time to repair it.Really...

I have an hitachi window A/C which is currently under warranty and is making some strange noise when compressor is on.

I tried to call the toll free number :[protected].

but this number is useless in the sense that it disconnects within 50-60 seconds even if one is talking to the customer care executive or on hold to be connected. I think there is some serious flaw in the system here as this is not one of...

Hi

I had bought Hitachi AC on 5th May , 2009 ( Model No R-531SUMD )
I had booked a complaint for the first free service on 20th March , 2010 at toll free Number [protected]( Complaint Number[protected] and was promissed that complaint would be attended in the next 48 hours
After that i had a talk with Nikhil on the same number on 30th March
After that i had left my name and number more then 3 timesbr...

I PURCHASED 1.2 T SPLIT AC IN MAY 2009.NOW WHEN I CALLED SERVICE ENGINEER FOR SERVICING, HE TOLD THERE IS NO GAS IN AC. COMPANY & DEALER ARE FIGHTING OVER JURISDICTION OF ATTENDING THIS FAULT. AS PER COMPANY REPRESENTATIVE, IT IS DUE TO FAULTY INSTALLATION TO WHICH DEALER IS NOT AGREEING.
WHEN COMPANY & DEALER ARE FIGHING , CUSTOMER IS FEELING HARASSED.
WHAT A WONDERFUL RESPONSE FROM WORLD CLASS COMPANY
IT IS...

Ref: Invoice No: 644 dated 20-May-2009
On 20, May 2009, I brought a Hitachi 2.0 Tr ACE cut out SAC, via your authorised dealer M/S Golden Refrigeration Co of 22, Kalakar Street, Kolkata – 700007 which has been installed at my commercial bureau at 44/1, Sir Hariram Goenka Street, Kolkata – 700 007.
Unfortunately, your said product has not performed well from the very first day of its installation. I am disappointed because...

I purchased an Airconditioner of HITACHI Brand that of 2T Capacity on dated 28/03/2010.Right after the installation Airconditioner is not working an error code E1 is being displayed on the machine panel.I reported the same to the dealer SHEEBA ELECTRONICS,Tilak Nagar, New Delhi.After thar dealer registered a complaint in Hitachi for service engineer to check the unit against complaint number[protected] dated 29/03/2010.After a greate follow...

We bought the Hitachi AC 1.5 ton, We have facing some issue in the ac but we tired in the local office as well as their customer care service number no body responding the call.

After the sales nobody is coming for PM (preventive Maitenance)

Please guide us for the same

Ravi
[protected]...

I bought 1.5 tonne window AC of Hitachi 3 years ago. Every year I am paying around 500/- for servicing it. This year I found that its gas has leaked and there is no colling. Service station people of Hitachi Garhwal Service station took 2500/- from me and fileld the gas. Moment it came back to my home, its auto cut off feature is not working. After checking they found that now its thermostat is faulty and asking me to pay 1800 more...

Worst ever suffering after buying a costly fridge worth Rs.36490/-. I bought a 3- door Hitachi fridge model no.R-S31SVND on 5th of May 2008. Not even 2 years have passed the fridge has been defective.Its cooling is absolutely irregular and the upper fresh food compartment stops cooling every 2 to 3 hrs. No food stays fresh for more than one day. Any food stuff kept in the upper compartment gets stale and stinks.Several complaints...

i have purchased 2 hitachi cut off split A/C on 23 dec 2009 . The A/c machine is working fine about one A/c remote is consuming new battery in 2 weeks but the remote control of other a/c is working fine . i called up Hitachi`s customer care [protected] and registered the complaint[protected] regarding faulty remote control and they send a technician to collect the remote . tell now 20/03/10 they didn't replace the remote . when...

We had bought a Hitachi AC split of 1.5 ton in the mnth of july 20009.within a few days of installing the Ac the remote of the Ac started malfunctioning.after repeated calls to its service centre, the service engineer came and repaired the problem.But again within 2 days the same problem occured. now since the last so many mnths despite our repeated calling the service centre people are turning a deaf ear to our request. and now from the...

while installing the A/C
the inner unit was not worked and they changed the another inner unit
on the next day.And it was not properly communicated me from your
office or customer care .

after some time it was heavy noise from outer unit ,but it took ten days to rectify the
problem for that i made three copmliant .

I am purchasing hitachi brand with expensive price (other brands...

We had bought a HITACHI-1 ton window AC from vijay sales, Sion branch on 27th March 2009.

After few weeks of purchase, it started giving some weird noise. We lodged the same complaint to the service centre in Prabhadevi (as told by sion branch, vijay sales) and their engineer visited us and identified that there was some problem with the swing operation and he tried rectifying it by several means. Every time we place this...

----- Original Message -----
From: rajneesh madhok
To: [protected]@hitachi-hli.com
Cc: Bimal Khemani
Sent: Saturday, March 06, 2010 10:47 PM
Subject: Hitachi-Pay Double Price of product, No installation, No Cash Memo, No Guarantee Card, No customer Service, No demonstration, No catalogue


To March 6,...

TO
HITACHI SERVICERS

SIR
JUST FEW MONTHS BEFORE I BUY A HITACHI WINDOW A.C & AS PER THE CONDITION O[censored]R COMPANY SOME OF THE CUSTOMER SEVICE EXECUTIVE COME FOR THE FREE SERVICES WHICH COMPANY PROVIDED US,BUT THEY COME BUT DIDNOT DO ANYTHING & RETURN ALONG WITH MY MOTHERS SIGNATURE.
SUCH THEY DIDNOT DO ANYTHING.THAT TIME IAM ALSO NOT PRESENT SO THAT THEY RETURN.
SO PLEASE SEND THEM AGAIN TO...

Window XP don't install my hard disk
i am inform this complaint to hitachi care but he say i can't help you...

I own a Hitachi Refrigerator R-S31SVND. The fridge suddenly stopped cooling & I called up the customer care on 7th of October 2009 and registered a complaint[protected]. I was told an engineer would come to check the unit soon. After repeated calls daily to the Mathura Road office in Delhi and the toll free call centre no., an engineer (Mr. Joshi) finally checked the unit after 6 days on the 13th of October. He told me that the refrigerant...