Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

HITACHI rectify the problem in the A/C and give me a sound sleep night.
I have the horrible experience o[censored]sing the Hitachi SPLIT AC-1.5T ACE FOLLOW ME-RAU018EQD which I purchased after going through their broucher which says that it’s silent ( low Noise ) , goes through 32 Reliability Tests. The a/c is not smooth and is giving some king of gas circulating noise which is felt more at night time for which I raised a complaint...

I had booked request for reinstallation of HITACHI AC at raipur on 16th March 2011 and till today nobody has attended our call. Since then everyday we are calling Hitachi Customer Care centre. The Call centre staff behave very rudely has if they are obliging us by attending our call. Smilar;y only once the person in raipur called us and he was also very rude in talking and said Hum dekhenge kab ana hai and till today they have not attended...

Dear sir,

We purchased 1 pcs Hitachi split AC from M/s.Kings Electronics Pvt Ltd,Panvel as on Dt.09/01/2011 Invoice no.APL/4288/10-11.We faced problame in AC Remot control as on Dt.19/03/2011 and complaint to Hitachi help line numbers[protected] & [protected] epprox five to six time everyday phone attended persons replid to we solve your complaint today but no any person visited up to today.

We requested...

I HAD LODGED A SERVICE REQUEST WITH HITACHI CUSTOMER CARE FOR SERVICE OF WINDOW SPLIT ON 19.3.2011 VIDE COMPLAINT NO. [protected] AND EVERY DAY CALLING UP CUSTOMER CARE I GOT THE REPLY THAT SOMEONE WILL BE ATTENDING. THIS COMPANY TAKES 7 DAYS AND EVEN THEN THEY CANNOT SERVISCE AN AC CUSTOMERS BE BEWARE OF HITACHI PRODUCTS AS THERE PRODUCT MAINTAINENCE SERVICES ARE NON EXISTENT

MONISH BAWEJA...

We have purchased Hitachi projector CP-X417 on 09/04/2010 Inv no. 11079 from Megatronics Mysore, now we are facing VGA display problem in the projector.

Complaint logged on to local service center & complaint no 14008 dated 14/02/11 and the projector has been delivered to service center on 17/02/11 ( because of service engineer not visited to our place ), till now the complaint is not yet solved.

Also sent...

Sub : Replase of Harddisk.
Ref : RMA No. 36267499 Date : 12/01/2011

We would like to inform you that we have gave a harddisk for replasement, details maintioned above. We contact with Hitachi Customer Care sevaral times but we have not yet receipt the same. please do the need ful as early as possible.

Hard Disk Details
Description...

On 22nd Jan, 2011, our Hitachi refrigerator stopped functioning. Immediately we informed the dealer (CROMA, CBC Belapur) & Hitachi Service Center (Mumbai).

Hitachi service engineer came on 29th January, after repeated calls made to service center.

He said the compressor needed to be replaced (under warranty).

After 2 days or so, service center informed us that we shall have to pay extra for...

Sir ,
We had bought HITACHI 3 door ,366litres fridge but ever since we have bought it gave trouble and Hitachi consumer service have tried to repair it but it works only for few months after repair . There charges for repair and parts are so high that one can buy a new fridge for that much.
The technology they are selling is not meant for indian summer , which even there repair personnel say and give ridiculous excuses for...

I send my hard disk for replacement after 45 days i.e. on 11th December 2010 .I go to dealer i.e. G.X COMPUTER ,SANJAY PLACE,AGRA from where I purchased Hard disk. They said they send for replacement but company return as it is .They said they again send HARD DISK for replacement and 45 days will be taken by the company as procedure.

I think the HITACHI has a reputation in world market. So you should be honest with the customer...

MY AC BAUGHT FROM BEHL ELECTRONICS ,JWALAPUR DIST.HARIDWAR ,INSPITE OF REPEATED COMLAINTS IT REMAINS
UNATTENDED.
DR.ASHOK SHARMA,
KATEHRA BAZAR,
JWALAPUR
DIST.HARIDWAR...

My Hitachi hard disk is not working properly.my hitachi hard disk detail as follows:
Model:HDP72502SGLA380
Rated:5v 360ma.12v 670ma
SATA: 3.0Gb/s
RPM:7200 RPM.
I FACING A LOT OF PROBLEM FROM SIXTH MONTH.EVEN DEALER MAKE CHARGE EVERYTIME.I TRIED EVERYTHING BY USING DFT Tool of Hitachi, but the problem still arises.MY ALL COSTLY DATA HAS BEEN CORRUPTED DUE TO THIS PROBLEM.I FINALLY SEND IT TO REPLACE BUT NO...

I BOUGHT A.C. MENTIONED ABOVE FROM SARGAM ELECTRONICS,NAJAFGARH.WHEN I INSTALLED A.C. IN MY HOME..IT MADE A LOT OF VOICE,AND NORMALLY HITACHI BRAND A.C. IS LOW NOISE A.C. EVER..I MADE A COMPLAINT AT THEIR HELP LINE NO.,TILL NOW, I HAVE DONE ATLEAST 150 COMPLAINTS AND THERE IS NOBODY TO HELP ME..THEY GIVE ME MANY COMMITMENTS BUT ,THEY HAVE NO SOLUTIONS FOR ME..THEIR MECHANICS TOLD ME THAT THEY WILL ONLY ATTEND THEIR COMPLAINT ,WHEN THEY HAVE...

From:
"gaurav chandak"<[protected]@rediffmail.com> | Add to Address book |This is spam



To: <[protected]@hitachi.co.in>


Subject: Re: Drain Tray not received


Date: Wed, 27 Oct 2010 14:30:57 IST


Note: To help protect your privacy, images from this message...

Sir
There has been a gas leek in my Hitachi air conditioner, Complaint NO.[protected], Registered on 18th october. I would like to inform you that my complaint has not been attended yet. Mr. Dayal at the Okhla Service station in the most incompetent person. He has been dilliy dallying everyday at last on the 23rd he said that the car has left to pick up the AC, but till the 24th it had not reached. Are the services of Hitachi that...

I purchased a Hitachi Split1.5T air conditioner unit on 1-Oct-2010 from PLESANT, 14/3A Gariahat Road , Kolkata, 700019. The unit was installed in my residence the next day by the technicians sent by PLESANT. The technicians installed the unit, powered it on, and hurriedly left saying the room will get cool in 30 mins. We waited for 2 hrs and were surprised to find there was no cooling from the unit. We lodged a complain with Hitachi Customer...

REMINDER--- 1

KIND ATTN.-MR. SATISH NAIR (GM SERVICE) / MRS.Sandhya Pillai

DEAR SIR/MADAM,

THANK YOU FOR REPLY AND CONFIRMED OVER TELEPHONE DT 02/10/10 WITHIN 48 HOURS SR. PERSON VISIT TO CHECK THE PROBLEMS OF YOUR HITACHI AC PRODUCT.

SORRY TO SAY AFTER 05 DAYS (120 HOURS), NEITHER ANY ONE CAME TO CHECK NOR ANY RESPONSE FROM YOUR SITE. AGAIN I COMPLAINT AT NO.[protected] &...

I HAVE PURCHASED ONE NO FIVE STAR HITACHI SAC 1.5 TR RASO18EQD MODEL FROM YOUR DEALER RG"S AIR CONDITIONER ,D-2 TAKSH COMPLEX, GOTRI ROAD, VADODARA--390021 THROUGH INVOICE NO--1432 DT--11 JUNE 2010. INSTALLED BY YOUR AUTHORISED SERVICE DEALER DT--12/06/2010
.
FROM INSTALLATION TILL DATE I HAVE NOT GETTING COOLING EFFECT. WHOLE NIGHT TEMP SET 16-18" C. I HAVE COMPLAIN PERSONELLY TO RG OFFICE & ALSO HITACHI...

We purchased 1.2 ton aplit ac of Hitach from lucknow dealer ' Cooling Merchants' in dec 2009. In May 2010 we registered complaint of fan noise from A/C on complaint no.[protected]. Till date this complaint has not been attended.
Some 15 days ago we got call from lucknow office saying that your device in under warranty but you have to bear travelling cost of service engineer. I told that product is under warranty &...

I HAVE PURCHASED A HITACHI REFRIGERATOR MODEL RZ400 END 9K 382 LTRS BUT FROM THE FIRST DAY I AM NOT ABLE TO USE IT BECAUS EIT WAS A DEFECTIVE PIECE AND WHEN I HAVE LODGE A COMPLIANT FOR IT THE COMPANY PEOPLE HAVE NOT YET APAIRED IT OR REPLACED IT TILL DATE .IT HAS BEEN MORE THAN 1 MONTH I HAVE BEEN ASKING THEM TO DEAL WITH THE PROBLEM BUT THEY ARE NOT LISTENING ....

I have purchased Hitachi 1.2 T Follow Me Model in feb 2010 from Sales India - Ashram Road, Ahmedabad, GUJARAT, upon 2nd Service, ICE JAMMING problems had started & repetatively coming into picture. Due to this, there is double power consumption & no cooling frequntly. As this is a NO PROOF issue & due to unexpected timings of ICE JAMMING, Hitachi is not ready to give me replacement. The Ahmedabad based Thaltej Service centre,...