[Resolved]  Home Credit India Finance — about closing the loan amount

Address:New Delhi, Delhi

Home Credit India Finance — Fraud of chor company home credit india


I have taken a personal loan from "Home Credit India" on feb 2018. They have provided me with a personal loan of eighty thousand rupees (Rs.80, 000/- received after documentation fee).
Their interest rate was too much high than the market rate but since I was need of money so I agreed to pay 40.01% per annum (3.33% every month). I took this loan for 30 months.

Also I have told the sales executive that rate of interest is too high, Can I foreclose the account anytime ?

Their Salesman (Over the Phone) said you can foreclose the account only after 6 months and their will be no extra charges to close the account permanently.

I agreed over the phone then I do have my documents which was already with them because I was the existing customer too.

I agreed to pay Rs. 5339/- every Month and the loan sanction to me for 30 months (Duration) but I was told that I can foreclose it after 6 months.

After when I contacted them on the 7 Month (September 2018) when I asked them that how much is the balance due own me so I can permanently close this account and the executive over the phone said Rs. 74117/-, after that I was like what ?
Till that time I have paid them nearly rs. 37373/- but still they were asking me to pay 74117/- I have ask them about the calculation many times but every time they said it's a computer generated amount and did not explained the full calculation.

I am very disappointed now.

Kindly help me please because they are charging very high interest rate and not telling me the the real calculation of foreclose account.

But they are telling me to pay Rs. 74117/- to close my account. I am planning to go in consumer court for this fraud because I am so much frustrated and disappointed kindly help me please.

Thanks and Regards
Niharika lenka.
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Oct 19, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
Home Credit India Finance Customer Care's response
Dear Niharika,

Thank you for contacting us.

We apologize for the inconvenience caused.

If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

I have paid all my loan dues earlier. Wide loan no [protected], so pls verify and arrange my no due cerificate pls .Its urgent for me.
Hello Niharika,

Same is happening with me right now and I m totally screwed up. I took loan of 150, 000.00 and have payed all 16 EMIs of Rs 7769 on time.

With this calculation I have payed 7769x16= Rs 124, 304
Now I applied for foreclosure and they are asking for Rs 89, 778 more to close.. I was like shocked

I was expecting after paying more than half of EMIs my principle amount shall also be payed off half.. but its not so..

During the time I applied for loan.. they said that the EMI 7769 contains 5000 principle and 2769 as Interest.
By this my principle should be returned as 5000x16=80000 and principle left should be 70000.

I m just like what to do... pls help me if you have got any solution
You can conatct me on [protected]@gmail.com

Thank You,

Shivi Gupta
[protected]@gmail.com
Hello Niharika,

Same is happening with me right now and I m totally screwed up. I took loan of 150, 000.00 and have payed all 16 EMIs of Rs 7769 on time.

With this calculation I have payed 7769x16= Rs 124, 304
Now I applied for foreclosure and they are asking for Rs 89, 778 more to close.. I was like shocked

I was expecting after paying more than half of EMIs my principle amount shall also be payed off half.. but its not so..

During the time I applied for loan.. they said that the EMI 7769 contains 5000 principle and 2769 as Interest.
By this my principle should be returned as 5000x16=80000 and principle left should be 70000.

I m just like what to do... pls help me if you have got any solution
You can conatct me on [protected]@gmail.com

Thank You,

Shivi Gupta
[protected]@gmail.com

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