Home Credit India Finance Complaints & Reviews

Address: no 9 6th street iyappa nagar, maduravoyal chennai, 600095

Hi,
I am dinesh i applied personal loan today by online amt of rs.50000.00. My contract number [protected] request number [protected]

But now i wish to cancel this application because of higher rate of interest of 36.00%.

I called to customer care and told to cancel my application also.

So please look into my matter and cancel my application.

May 12, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

Home Credit India Finance Customer Care's response Dear Dinesh,

Thank you for contacting Home Credit.

We wish to inform you that we have already forwarded your request to the concerned team with reference number '17099836' and same is under investigation, your relationship manager shall contact you on this concern within next 48 hours.

We appreciate your patience in the interim.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Verified Support

Apr 11, 2019

Home Credit India Finance Customer Care's response Dear Dinesh,

This is in reference to your concern registered with Home Credit.

The request number is 17099836 for your future reference.

This is in continuation of our telephonic conversation dated 10/04/2019. Further, we've successfully addressed your concern and we are closing your concern as resolved.

For quick access to your account information, please download our mobile application from Play Store.

Regards,
Customer Support Team

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Address: Wadaj, Ahmedabad, Gujarat

Mene 80000 ka loan lia tha our 12 emi pay bhi kar diye hai 5474 ke. ab me ushe chukta karna chahta hu to vo bolta hai 53000 our do.
Intrest rete hai2. 6
Unke hisab 12 mhino me 35000 intrest liya gaya hai to kaha ke hua 2.6??
Our unhi ne bataya tha ki jab aap chukate hai to bina interest ke clear ho jayega lekin ye to intrest ka bhi intrest liya ja raha hai
Wo chahte hi nhi ham loan clar kre taki unka fayda chalta rahe.
Mante hai ki PRASNOLL loan ke tere jyada hote hai par itne bhai? Our saruaati intrest jyda hai to wo kahi batate kyo nhi?
Ye to acha hai ki bole 35000 hi laga aisha bhi ho sakta hai ki aisa bol dete hamne sirf inrest hi kaata hai paisa pura baki hai..
Ye dhokha hai koi solution do plzz.

Apr 27, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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May i know why you deduct my money every month in the name of esc charge. I already spoke to home credit executive regarding this problem. They told me to maintain your account 6-10 days before u pay your emi and exactly i did that, but they did same thing. I don't known why. My emi pay on 10 of every month and which i payed. They deduct 56rs my money on 24 march 2019. I've been facing this terrible from past 3 month. I want my money back. Literally i retreating myself to finance with home credit.

Apr 25, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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A

Aruna Aravinthan

from Krishnagiri, Tamil Nadu

Apr 4, 2019

Hello,
I applied for personal loan in home credit. It is getting cancelled in final step. I called customer care and they told some network issues and I can apply after 24 th march. Still I'm facing the same problem. May I know the exact reason why it is cancelled.

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Address: New Delhi, Delhi, 110091

Customers id:[protected]
Emi tenure:36 months
Emi paid:12

This is regarding the worst experience I faced through your organisation.I want to close my loan. Last emi paid this month March and as spoke to customer care executive. She told me that I need not to pay interest for the month of April if I pay the principle amount today. But to my surprise when I called customer care today they told me that I will have to pay this month interest too. Why different version from the came company? I told her last emi I paid on 18th March then you can take 2 days interest and why should I pay for whole month interest.

What sort o[censored]nethical practices Home Credit is following? Besides when I put my calls on conference with my husband with all authentic verification . Customer care executive Miss supriya refused to give any information stating policies of company.What sort of policy is this? Didnt find logic in it.

Further how can you charge extra interest on days I didn't use your money?

Kindly resolve this issue ASAP.

Apr 22, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Home Credit India Finance Customer Care's response Dear Poonam,

This is in regards to your concern {16844102} registered with Home Credit. As discussed with you over the call today, your concern regards to Loan foreclosure has been resolved.

For any further help, please feel free to contact us.

For quick access to your account information, please download our mobile application from Play Store here.

Regards,

Customer Support Team

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My name is sunitha. K. N. D/o hazard. K. K. My loan i'd is [protected]. Njan 2017 january masam edutha 50000 loan correct aayi adachuvarikayirunu. Ellarum arinjukaanumallo pralayam aluva motham vellathilaayirunu. Aa samayathu eniku emi adakaanayilla. Aa vivaram njan ee cheap companye ariyichathumaanu. Apol avarude staff moshamaayi samsarichu. Njanum thirichuparanju. Athinushesham njan loan adachitilla. Total 57000 njan athuvare adachirunu. Innale avarude advocate aanenuparanju delhinu oru rascal david vilichirunu. 14000. Propane settle cheyyan paranju. Entekayyilil atrayum illa ennu paranjapol 5000 tharan aavavashyapetto. Etho oru mathewde hdfc account number thannitu 5000 idanparanju. Cash ittathinushesham 3 manikoor kazhiyumbol loan close cheytha certificate tharaamennu parnjathuprakaram cash 5000 send cheythu. Closed certificate chothichapol call block cheythu ethu numberil ninni vilichalum karyam parayumbol cut aakum pinne aa numberum block cheyum avan vakkeel onnumalla homecreditinte pimb aanu delhilaanallo aaasthanam apol aviduthe numberil ninnu vilikanaano paadu athukondu vakkelanennu paranju aarivilichalum aarum cash kodukaruth. Kubera system ullapol ee mathiri bladekaarku vendi namude neethinyaayakodathi vilapetta samayam kalayilla ivarude case avaru idukukayumilla ivaroru pullum. Cheyyilla athukondu loan aarum thanne ini adakenda aavashyamilla varshangalaayi adakkatha aalukale enikariyam ivarkonnum cheyyanavilla so ee naarikale pedikanda david ennu paranju enna vilicha thantha aaranennu avante ammaku polum urapillatha naariyude number ithinte koode vekinundu avane oru neerkoli aayi polum aarum kaanada.10 roopa kitumennu paranjal kudumbathilullavareyum vilkumavan.. David. Phn number [protected]

Apr 20, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

Home Credit India Finance Customer Care's response Dear Sunitha,

Thank you for letting us know about your recent experience with us. We apologize if our service did not met your expectation and appreciate you for taking time to share your concerns.

We wish to inform you that we have forwarded your request to the concerned team with reference number '16842949', your relationship manager shall contact you on this concern within next 48 hours.

We appreciate your patience in the interim.

For any further help, please feel free to contact us. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

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R

Rajesh1191

from Mumbai, Maharashtra

Apr 3, 2019

Sir mene loan close krwane ke request ki thi apke daura mujhe 67020 btaya gya lekin mene 56020
hi jma krwa paya bkaya 11000 ka matra 16 din me 18000 kr diya fraud kr rahi h lut rahi h

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Address: A-3/198 paschim vihar new delhi, 110063

Home credit provided me a loan and ther executive piched something else loan terms are difrent and ther are no terms on documents provided i am asking for one time settlement after knowing 90%is intrest snd they are not doing hrassing my family giving thrats that compony is funded by russia and we can do anything 8 9 people will come at your house take your son with them threts like this bt i wont let it continue now wont pay a penny will go in court

Apr 17, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2019

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO"

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Address: Mumbai City, Maharashtra, 421503

I buy mobile phone from mobile shop and take loan for mobile from home credit.due to some issue i unable to pay the money.i pay once I get money I pay. But i don't recive any notice or any letter from home credit and some body called me and say you Complaint has been registered in Delhi police and local police come to arrest you.they irritated me such way.please help me out in this situation.

Apr 17, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2019

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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R

Reggie Viegas

from Mumbai, Maharashtra

Mar 21, 2019

After registration I put my otp it's showing network error

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Address: Ashiyana Nagar Ram Nagri Sector 3, Near Sapna Appartment, Patna, Bihar, 800025

Sir i received a cash loan 50000 fifty thousand and i am not doing any job right know i am student and last 4 month i am not given amount and my monthly amount is 4219 and the date is 15th month total i give u amount in 15th month is 63285 and know you don't give me my account details and in last two months you give me legal notice and your rate of interest is so high i can't understand what can i do and my loan no is [protected] and know i have only one option i write a legal letter to you and i killed my self it's a request to you please clear my interest vishal kumar [protected]

Apr 12, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Home Credit India Finance Customer Care's response Dear Vishal,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

We wish to inform you that we have forwarded your concern to our relevant department and they shall assist your accordingly.

We appreciate your patience and understanding with this.

For any further help, please contact us on our email id:[protected]@homecredit.co.in.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Hi this is manoj i have taken loan of 45000 in homecredit on nov 2017 till now i have paid 15emi of 2073 at the time of taking loan execitive didn't inform any thing about reducing intrest now they are telling me to pay more like i have cleared 15k till now but now they are telling 38k still i have to pay where i has to 30k i'm fed up with this fraud loan company im not going to pay my further emi and not going to single rupee to this company of they want to close my loan i'll 30k otherwise i can't pay extra and my loan contarct num is [protected]

Apr 4, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

Home Credit India Finance Customer Care's response Dear Manoj,

This is with regards to your query with Home Credit.

In reply to your query, we noted from our records that your relationship manager has already contacted you and your query has been resolved as per the telephonic discussion which you had.

We wish to reiterate you that the interest amount has been calculated using the flat rate of interest for the entire loan period. The interest amount shall be appropriated to loan account on the basis of the monthly reducing balance of the loan amount.

In order to foreclose your loan, please refer below terms and conditions.

1.Minimum 06 installments to be paid to foreclose the loan under this option.
2.As per the loan summary letter terms & condition you need to make payment of the amount communicated by our customer care team.
3.Nil foreclosure penalty charges will be applicable on the outstanding principal amount as per the loan summary letter terms & condition.
4.To raise a request for Early Repayment customer have to call us before 5 days from last due date.
5.Once the request is raised and activated with us customer is advised to make the payment within 48 hours to avail the benefit of Early Repayment option, which is as per the terms & condition of loan summary letter.

Hence, we are closing this concern.

For any further help, please feel free to contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Mar 01, 2019

Updated by manoj Ramchandra Now u people are exlpaning about Intrest rates and while giving loan they were not updated any thing like this.. Shame on u people i[censored] want to earn money like this go and beg somehere don't fool costumers like this and I ll not pay any more to home credit i[censored] want to pay my amount I'll pay only 30k thats all otherwise I don't pay ...

Mar 01, 2019

Updated by manoj Ramchandra And this is not resolved please don't mail or comment like this issue is resolved I have seen other people complaint all are having same complaint on u..

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Hello sir, my self sukeshani bind. My loan no. [protected]. My email id - [protected]@gmail.com

Muje homecredit se loan k liye call aaya tha i said no to executive but usne kaha tha ki 6 month ke bad mere loan forclose karne pe koi interest nahi lagega aur sirf balance principal amount paid karke me ye loan foreclose kar sakti hu. But mujhe abhi 12674 jyada bharne k liye bol rahe aur proof mang rahe hai pls help me out otherwise mai ab ek bhi emi pay nahi karungi. Mene use mere loan ka full repayment statment manga tha jisme muje clear mention ho ki mere har emi me mera kitna principal kata aur kitna interest. But usne muje kaha ki wo information hum aapko nahi de sakte h. Hame sirf closing amount hi dikhati he. Usne muje closing amount 85013/- bataya.

Loan amount - 95000/-
I paid 11 month emi = 4480/- * 11 = 49280/-
12 month interest = 95000/- @ 28.02% = 26619/-

That means i paid total principal= total emi 49280 - total interst 26619 =22661/-

According to me foreclose amount =[protected] = 72339/-

According to you foreclose amount is 85013/- and your getting extra 12674 rs.

Please give me answer as earlier as possible. Other wise i am paying any emi and also make complaint against you.

Mar 28, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2019

Home Credit India Finance Customer Care's response Dear Sukeshani,

This is with regards to your query with Home Credit under reference number 16462320.

In reply to your query, I am pleased to inform you that your query has been resolved successfully as per the telephonic discussion which we you had with us dated 22/02/2019.

We wish to inform you that the interest amount has been calculated using the flat rate of interest for the entire loan period. The interest amount shall be appropriated to loan account on the basis of the monthly reducing balance of the loan amount.

In order to foreclose your loan, please refer below terms and conditions:-

Minimum 06 installments to be paid to foreclose the loan under this option.
As per the loan summary letter terms & condition you need to make payment of the amount communicated by our customer care team.
Nil foreclosure penalty charges will be applicable on the outstanding principal amount as per the loan summary letter terms & condition.
To raise a request for Early Repayment customer have to call us before 5 days from last due date.
Once the request is raised and activated with us customer is advised to make the payment within 48 hours to avail the benefit of Early Repayment option, which is as per the terms & condition of loan summary letter.

We have sent scan copy of Bifurcated Interest Certificate on your registered email ID for your reference. Please do revert in case of any discrepancy.

Meanwhile, we are closing this concern.

For any further help, please feel free to contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

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H

Himanshim

from Delhi, Delhi

Mar 5, 2019

HI
I have cleared my phone loan and I have called custumber service to send me the NOC hard copy and soft copy by mail they said will will do within 48 hrs but I dint recive anything dear home credit plz send me NOC by mail ID,
anz.[protected]@gmail.com
Loan no :- [protected]
Name :- himanshu
urgent required

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Address: Gurgaon, Haryana, 110034

I apply for a cash loan from home credit company
With loan id [protected].
As per document total loan amt =200000
Interest rate =21.97% annually (Charged on flat interest rate)
Duration =48 month
Interest will charged on reducing rate
Emi per month =7827 rs.

Before the this document sell person told that this emi amount contain 60% principle +40% interest.
But right they charging 70%interest+30% principle and this is untold by any one before talking loan. They charging to much amount on behalf of reducing rate.
I have running other loan also, but there reducing ratio is normal 70% principle+30%interest.

Before 14 month i want to close this account and i asked outstanding amount they told me 171000 rs.
This amount is to high.
If they deduct 50-50% as principle and interest then my outstanding amount isb 144000 so i can pay this amount.
But as i said they don't open reducing rate before loan took..
And normally other company reducing rate is below principle amount.
Hence i want to close this account with 144000 but they demanding 171000.

They fooling customer on behalf of reducing rate.

Please help me in this case.

Mar 20, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2019

Home Credit India Finance Customer Care's response Dear Babloo,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

We wish to inform you that as per the General Terms and Conditions of the Loan and the Terms and Conditions mentioned in your Loan Summary, the interest amount has been calculated basis the annualized flat rate of interest.

The apportionment of the interest amount over the period of the loan is done on a reducing balance method so that the interest charged on a monthly basis is consistent with the principal outstanding at the end of each month. We assure you that the total amount of interest received from the customer basis the flat rate of interest mentioned in the loan summary remains the same.

There are no foreclosure charges, however, depending on the date of foreclosure, the interest for the number of days in the month till foreclosure happens is calculated in a pro-rated manner.

Please note all the terms and conditions of the loan are mentioned in the Loan summary and the General Terms and Conditions.

Further, If you wish to foreclose the loan, we would able to activate the request 5 days prior to your next EMI date, provided NIL delinquent amount as on date. Upon activation, you are advised to make the payment within 48 hours from the activation date.

Additionally, we observe from our records that loan related details were shared with you in the loan summary letter and same is duly signed by you. Hence, we request you to kindly adhere to the shared loan summary letter and make timely payments to avoid late payment charges and further collection activities.

We appreciate your patience and understanding with this.

For any further help, please contact us on our email id:[protected]@homecredit.co.in.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Y

Yashodha8095

Mar 13, 2019

Respected sir
I am yashodha N an existing customer for homecrited, here am to say about ur Executive nsme called charan kumar his number [protected] he was very nonsense pls take action against him
I request u really we are facing problem form ur Executive Ur homecrited Executive Beverley like rode pls take action on him
Regards
Yashodha

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R

Russel Edgar

Mar 15, 2019

Nalaglag s short kaya na basag ung unit

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I am anish mirza. My mobile num is [protected]. This company calling me again and again and harassing me and asking for some maulik oza. I bought the new number and these people are calling for some x user. Told them so many times that i am not the guy for whom they are looking for. Since last 45 days they are ringing me again and again. Every time they says we ll update the details and you won’t get any more call. But every morning things remains same. I am tired. Stop this all nonsense calls.

May 2, 2019

Complaint marked as Resolved

Itâ€™s solved. Thanks.

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

Home Credit India Finance Customer Care's response Dear Anish,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

We wish to inform that we have forwarded your concern with reference no:16395778 to the relevant department and shall update you in next 48 hours.

We appreciate your patience and understanding in this regards.

For any further help, please contact us on our email id:[protected]@homecredit.co.in.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Feb 15, 2019

Home Credit India Finance Customer Care's response Dear Anish,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

We wish to inform you that we have removed your contact details from our database. So, henceforth you won't be receiving any calls from our end.

We appreciate your patience and understanding in this regards.

For any further help, please contact us on our email id:[protected]@homecredit.co.in.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: 624712

We were unable to attend the conciliation camp by home credit team on 30-jan-2019, but I have paid the emi, still getting legal notice, please help how to proceed.
Please advise how to proceed and also help us how to stop receiving that notice.

We will repay the loan at the earliest.

I have called customer care and already had a word with them they told that if we pay the emi there will be no issues, even after paying emi i am getting legal notice.
Anything else to be done from my end

Mar 14, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

Home Credit India Finance Customer Care's response Dear Amutha,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

We wish to inform you that as per company policy if payment is not made on or before the due date then standard legal collection activities are been followed, which we cannot stop. Hence, we request you to make payment at the earliest of Rs.5, 468/- which is pending from the last 57 days to avoid further late payment charges, standard collection activities and to maintain good CIBIL report.

We appreciate your patience and understanding with this.

For any further help, please contact us at the below-mentioned email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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C

Chirag Mansukhlal Doshi

from Ahmedabad, Gujarat

Feb 12, 2019

It is My loan cancel pluses my mistak

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G

Gavy Ayali

from Jalandhar, Punjab

Feb 28, 2019

My name is Amarpreetsingh, i am really very angry from your service because i was want loan very urgently but your company not give me loan on proper time, i did many time call to your employees but they were always said that you wait and i am waiting from 9 days but your lone is not come.Therefore i am completing to you

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Address: Gwalior, Madhya Pradesh, 474006

Dear sir,
I take personal loan from your company at the time of borrowing your executive said that i can pre close my loan after 6 month without interest. Then i tried to contact with customer care they always make me fool and said that ' i can preclosure my loan after paying same month emi' but when i pay emi then they says ' you can close it near your emi time... Sir i am not able to pay emi as my financial condition are weak.
Plzz help my to pre close my loan
Kindly resolve my problem
My registered mobile no is [protected]
Name gyan chand jha

Mar 14, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

Home Credit India Finance Customer Care's response Dear Gayan,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

We wish to inform you that as per the General Terms and Conditions of the Loan and the Terms and Conditions mentioned in your Loan Summary, the interest amount has been calculated basis the annualized flat rate of interest. The apportionment of the interest amount over the period of the loan is done on a reducing balance method so that the interest charged on a monthly basis is consistent with the principal outstanding at the end of each month. We assure you that the total amount of interest received from the customer basis the flat rate of interest mentioned in the loan summary remains the same. There are no foreclosure charges, however, depending on the month till foreclosure happens is calculated in a pro-rated manner. Please note all the terms and conditions of the loan are mentioned in the Loan summary and the General Terms and Conditions.

Further, If you wish to foreclose the loan, we would able to activate the request 5 days prior to your next EMI date, provided NIL delinquent amount as on date. Upon activation, you are advised to make the payment within 48 hours from the activation date.

Additionally, your contract is having the delinquent amount of Rs.3, 622/- which is pending from last 2 days. Hence, we would request you to kindly make the payment at the earliest to avoid collection activities.

We appreciate your patience and understanding with this.

For any further help, please contact us at the below-mentioned email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: Varanasi, Uttar Pradesh, 221202

Mera account se apne man ka ye ecs je naam pe deduct kar rahe hai pichle mahine engine 4payment 295rupye ka ek din me kata or kal raat me 3payment 295+590... Pls band kariye. Pls mere saare abhi tak ke paise vapas kijiye. Enke local varanasi office me jaata hu to bolta hai ki consumer court jao.15, 16baar mera 295rupye ka amount kya hai. Pls wapas kijiye

Mar 14, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we request you to help us with an updated Bank Statement/Passbook highlighting the amount deducted at [protected]@homecredit.co.in so that we can check and assist you further.

We appreciate your patience and understanding with this.

For any further help, please contact us at the below mentioned email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: Ghaziabad, Uttar Pradesh, 201302

Dear All,

I took the loan of 122000 and they assign the loan on 32 % i have completed 17 emi which is amount of 113000/- emi of amount 6698/-
Now i want to close the loan and they asked that u need to pay 89661/-. what a game approx 200000 rs i need to pay on place of loan 122000/-

Its a fraud company. I have made very big mistake in my life to take the loan from this type of 420 company. i never suggest anybody to took the loan from this company.

Priyanshu

Mar 10, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

Home Credit India Finance Customer Care's response Dear Priyanshu,

This is with regards to your query with Home Credit under reference number 16258696.

In reply to your query, I am pleased to inform you that your query has been resolved successfully as per the telephonic discussion which we had today.

We wish to inform you that the interest amount has been calculated using the flat rate of interest for the entire loan period. The interest amount shall be appropriated to loan account on the basis of the monthly reducing balance of the loan amount.

In order to foreclose your loan, please refer below terms and conditions.
• Minimum 06 installments to be paid to foreclose the loan under this option.
• As per the loan summary letter terms & condition you need to make payment of the amount communicated by our customer care team.
• Nil foreclosure penalty charges will be applicable on the outstanding principal amount as per the loan summary letter terms & condition.
• To raise a request for Early Repayment customer have to call us before 5 days from last due date.
• Once the request is raised and activated with us customer is advised to make the payment within 48 hours to avail the benefit of Early Repayment option, which is as per the terms & condition of loan summary letter.
Meanwhile, we are closing this concern.

For any further help, please feel free to contact us.

For quick access to your account information, please download our mobile application from Play Store.

Regards,

Customer Support Team

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Address: Surat, Gujarat

Dear sir,

On[protected], your company representative mansi ji, explain about personal loan, i agree with her, and applied for personal loan on[protected]. She said to me that if i do all process online then amount will credit in my account within 2 days, then i call in home credit, and one of your representative says that, loan amount will be credit in my account till tuesday, if not done tuesday then it will definately credit by wednesday,
I call many time to talk with manshi ji on wednesday, but she is not talking with me, i am totally disturbed, nobody will help me, i have voice recording in my cell phone. Still i am not receiveing loam amount in my account.

Mar 6, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number on which you are receiving calls.

Once we receive the details, we shall check your account and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Verified Support

Jan 31, 2019

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Kindly ignore the previous email.

In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Jan 31, 2019

Updated by Vikas r khatak HI,

I JUST RECEIVED MONEY IN MY ACCOUNT.

THANK YOU.

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D

Deendiyal

from Mohali, Punjab

Feb 14, 2019

Maine finance krwaya phone redmi note 6pro mujhe Mila 14 990 mein
But jab phone check Kiya to wo redmi 6 pro nikla to batao mere is issue Ka salutations kya Hoga

Reply

Deendiyal's reply, Feb 8, 2019

Mujhe note 6 pro Ka price laga Mila 6 pro

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Address: 248143

Dear home credit team,
Mera naam pankaj kumar s/o sh. Rajendra nath, dob - 05 july 1976 hai, sir maine 18 january 2019 ko cash loan 1 lakh ke liye form signed kiya tha file signed karne se pahle mujhe aapke partindihi ne kaha tha ki 5 working days me aapke account me cash transfer kar diya jayega lekin aaj 29 january 2018 total
8 working days hone ke baad bhi mere account me koi cash transfer nahi hua,
Aapke care centre me baar baar call karne ke baad bhi koi action nahi hua jabki maine tod number bhi diya, baar baar call karne par aapki taraf se se sirf file na milne ka bahana aata hai, is baat se me bahut trouble me hun kirpya uchit karywahi karen.
Thanks
Pankaj kumar
Mob. *37379

Jan 30, 2019

Complaint marked as Resolved

my issued solved with in 24 hours... thanks to home credit team

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your loan account number/contact number.

Once we receive the details, we shall check your account and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in

Jan 30, 2019

Updated by pankaj kumar943 dear home credit team
thanks for support... now I received my loan amount in 30 January 2019 so matter is closed now..
thanking you very much for your appreciation.
from
Pankaj kumar

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A

Aayush T

from Indore, Madhya Pradesh

Jan 29, 2019

I purchased the vivo phone last month from home credit but yesterday it got theft from robort square indore .now i am not able to pay the rest amount.i registered the fir also regarding this.

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D

Deepak Meghwal

from Udaipur, Rajasthan

Feb 4, 2019

Plz Provide My Loan NOC

Loan No. [protected]

Customer Id- 4487993

Name:- Deepak Kumar Verma

Kota (Rajasthan)

Mob. No. [protected]

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Address: 110094

I have received call 7 to 10 times in a day no is [protected], [protected], [protected], [protected] etc and always asking do u know suraj tiwari, i dont now who is he bur always call me at a time of reference they should confirm me that i know suraj tiwari or not i am suffer from unnecessary call from home credit pls take hard action as soon as possibile

Thank & regard

Mohit saxean

Feb 22, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

Home Credit India Finance Customer Care's response Dear Mohit,

We regret the inconvenience caused.

We request you to help us with your Contact number on which you are getting calls from our side so that we can investigate and assist you accordingly.

We appreciate your patience and understanding in this regards.

For any further help, please contact us at the below mentioned email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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C

Chirag Mansukhlal Doshi

from Ahmedabad, Gujarat

Feb 4, 2019

My Personal loan is cancel please no time saving money
Don't worry about

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Address: 110092

Dear sir/madam,

My monthly loan emi is deducted on 23rd on every month, but not deducted even by 11 pm of 23 dec 2018, after 11 pm I have paid the same amount through Paytm on the same date then why I have charged of rs 590 from my kotak bank account.

My loan account no is [protected].

Pls look into the matter and reverse my charges..

Feb 17, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2019

Home Credit India Finance Customer Care's response Dear Vishal,

This is in reference to your concern registered with Home Credit under reference number 15968962.

In reply to your query, I am pleased to inform you that your query has been resolved successfully as per the telephonic discussion which we had today. We wish to inform you that mentioned charges are levied by your bank as your ECS was returned unclaimed in the month of Dec'18 due to 'Insufficient balance' as confirmed by your bank.

Any standing instruction being dishonored would attract the ECS return charges and same would be charged by your bank. Hence, we request you to contact your respective bank for more clarification in this regards and ensure sufficient balance in your account and timely payment for all your subsequent EMI.

We recommend you to maintain sufficient funds in your bank account 6 days prior to your EMI due date in order to avoid any last minute hassle.

I hope you had a great experience with us.

For quick access to your account information, please download our mobile application from Play Store.

Regards,

Customer Support Team

Home Credit India Finance Complaints & Reviews

File a complaint to Home Credit India Finance

Home Credit India Finance reviews & complaints page 24

request number 3902503513

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