Home Credit India Finance Complaints & Reviews

Address: Pune, Maharashtra, 411057

Website: Home credit

My contact number is [protected] i applied for insta cash loan of 50000. My loan is approved but i am unable to sign there contractual documents because it's not generated yet. Cc people can't help they told me to contact online department. But even after mail they r also not kind to help me... Very frustrated and dissapoint by home credit service.

+1 photos

Jul 30, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Home Credit India Finance Customer Care's response Dear Gaurav,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would like to inform you that you need to write an email to [protected]@homecredit.co.in regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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G

Gaurav Phulpagar

from Kolhapur, Maharashtra

Jun 28, 2018

I already done this process . But no reply from your side. How many days I have to wait for it?
I am sending here error photos please look into the matter

insta cash loan - Comment #3141219 - Image #0

insta cash loan - Comment #3141219 - Image #1

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Home Credit India Finance Customer Care's response, Jun 29, 2018

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

A

Andynewbie

from Pune, Maharashtra

Jun 28, 2018

+1

Hey even I am facing the same problem.It is a issue from their end and they are not even trying to resolve it.

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Gaurav Phulpagar's [Complaint's author] reply, Jun 28, 2018

Yes sir, they only giving false commitment.most pathetic service I ever experienced.

Home Credit India Finance Customer Care's response, Jun 29, 2018

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

A

Andynewbie

from Pune, Maharashtra

Jun 29, 2018

Hi got a update stating that they have stopped mini cash loan facility.

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Home Credit India Finance Customer Care's response, Jun 29, 2018

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Gaurav Phulpagar's [Complaint's author] reply, Jun 30, 2018

Oh i didn't got any reply from home credit.even customer care department don't know abt it.

G

Gaurav Phulpagar

from Kolhapur, Maharashtra

Jun 29, 2018

My name is Gaurav my contact no.is [protected] my reference number is [protected]. I applied for insta loan for 50000 I got the approval but I am stucked at last step.contractual documents yet not generated . I already tried so many times with different browsers but nothing happening even online home credit team not helping am attaching screenshot.

insta cash loan - Comment #3143009 - Image #0

insta cash loan - Comment #3143009 - Image #1

insta cash loan - Comment #3143009 - Image #2

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Address: New Delhi, Delhi, 110047

Hi home credit team…

I durgesh kumar jha. My mobile no is [protected], my mail id is (Kumar. [protected]@gmail.com) and my loan no is [protected]. I apply for loan on[[protected] and approve on same day, but amount not credit in my bank account. I mail to you from[protected] but no any revert back to me. Please help on this on urgent basis. Very bad response from your customer care team.i send updated bank statement mail to [protected]@homecredit.co.in and [protected]@homecredit.co.in but no any revert from[protected] to till date

+2 photos

Aug 8, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Home Credit India Finance Customer Care's response Dear Durgesh,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We have forwarded your request to the relevant team for money Disbursement with request number 12371043 and we shall provide you with an update within 3 working days.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Jul 02, 2018

Updated by durgesh jha12345 As per your promis 3 working days are completed on[protected] but till date[protected] i don't get money in my bank account. now how many days i wait, my first emi date is[protected] but loan amount is not credit, then how i pay emi. please revert on urgent basis. very poor services from home credit team.

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Jul 03, 2018

Home Credit India Finance Customer Care's response Dear Durgesh,

Thank you for contacting Home Credit.

We observed from our records as per the telephonic conversation dated 03/07/2018, your concern has been resolved successfully.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 03, 2018

Updated by durgesh jha12345 How can re-apply for loan

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Address: New Delhi, Delhi, 110060

I have been complained already before 15 days but nothing do for home credit company side. I am very irritrate with your service because your customer care talk very roudly. I am ramkumari from rajendra nagar and my loan number [protected] and my registered mobile number [protected].
I have complained to you that i have taken a bike yamaha szrr loan from your company and my installment is getting deposited every month and no single installment has been bounced and now my loan installment has been completed on 1st aprail 2018 but my noc not given by your company side. I am not satisfied with your service.
Please my noc provide me as soon as..
Your officier don't give me proper information.. Every time say me your noc sent but i don't have in my email id. Please contact me this mail id anurag. [protected]@gmail.com.

Aug 1, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Home Credit India Finance Customer Care's response Dear Ram,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We have already forwarded your request to the relevant team for No Objection Certificate (NOC) with request number 12266756 and we shall provide you with an update within 5 working days.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Jun 29, 2018

Updated by Uday Anurag I know you send me request number. But you had sent me request number before 15 days and you say me you problem solve in 3 working days but no responce your side. and i had talk with your customer care number but your customer talking way is very roudly.

Verified Support

Jun 29, 2018

Home Credit India Finance Customer Care's response Dear Ram,

Thank you for contacting Home Credit.

We have attached scan copy of [protected] No Objection Certificate. Please do revert in case of any discrepancy.

Further, we have shared No Objection Certificate via First Flight courier services with POD number D[protected].

Hope this resolves your concern to your satisfaction.

For any further help, please feel free to contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 29, 2018

Updated by Uday Anurag Please give me courier tracking number in my email id. And i don't get NOC in my email id.please tell me which email id was used by your side for sending. Please provide my noc as soon as.

Verified Support

Jul 01, 2018

Home Credit India Finance Customer Care's response Dear Ram,

Thank you for contacting Home Credit.

We have attached scan copy of [protected] No Objection Certificate. Please do revert in case of any discrepancy.

Further, we have shared No Objection Certificate via First Flight courier services with POD number D[protected].

Hope this resolves your concern to your satisfaction.

For any further help, please feel free to contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

----
HCIN

Aug 14, 2018

Updated by Uday Anurag You are not sending my noc in my home address. And i also update my address but this problem is not resolved so why are you mention resolve. Please give me my noc in my home address

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H

Harsh.kheri

from Jaipur, Rajasthan

Jun 26, 2018

Harshwardhan Singh Rathore

regard for noc not given.. and not acting my previous complaint - Comment #3139487 - Image #0

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Harsh.kheri's reply, Jun 26, 2018

Harshwardhan Singh Rathore

Home Credit India Finance Customer Care's response, Jul 3, 2018

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we would request you to send us an email to [email protected] to our concern team will check and revert you accordingly.

Additionally, we are unclear on the nature of your query basis the contents mentioned in your email and request you to elaborate us on the same on your reply to enable us to assist further and do the needful.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: New Delhi, Delhi, 110047

Hi home credit team…

I durgesh kumar jha. My mobile no is [protected], my mail id is (Kumar. [protected]@gmail.com) and my loan no is [protected]. I apply for loan on[protected] and approve on same day, but amount not credit in my bank account. I mail to you from[protected] but no any revert back to me. Please help on this on urgent basis. Very bad response from your customer care team.

Jul 27, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Jun 25, 2018

Updated by durgesh jha12345 How you can mark resolved money is not credit in account from 19-6 to till date, no any responce from your side

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Jun 26, 2018

Home Credit India Finance Customer Care's response Dear Durgesh,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would like to inform you that as per our records your loan amount has been disbursed to you on 21/06/2018.

However, if the amount is still not credited in your bank account, we would request you to please send us your updated bank statement/passbook, so that we can check and assist you accordingly.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Jun 26, 2018

Updated by durgesh jha12345 I already mail to you my updated bank statement to [protected]@homecredit.co.in and [protected]@homecredit.co.in on 21-6, 22-6 and 23-6 but no any revert from your side

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D

durgesh jha12345

from Kanpur, Uttar Pradesh

Jun 25, 2018

How many days take for solve my problem

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Address: Pune, Maharashtra, 411058

Hi,

I had applied for a mini cash loan amounting 50000 on 20th june 2018 also my loan was approved but i am stuck on the last 7 th step due to some website issue.

I have written multiple emails to [protected]@homecredit.co.in but could not get any response from your team. Also spoke to a lot of customer team people but they are not able to understand my issue.

The issue is that i am not able to sign the online contact papers because they are not getting generated due to some website issue. Also i am attaching the screenshot please have a look.

My registered phone number-[protected]
Email i'[protected]@gmail.com
Date of birth-10/09/1992.

Regards
Anand kadam

+2 photos

Jul 27, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2018

Home Credit India Finance Customer Care's response Dear Anand,

Thank you for contacting Home Credit.

In reply to your query, We would like to inform you that as per the screenshot shared the Loan is in Approved status. However you are not able to view the documents to sign the loan. This is a technical issue from our end and our concerned department is already working to resolve this issue. Hence, would request you to please re- apply for the loan after 02 weeks.

We apologies for the inconvenience caused due to this matter.

Thank you for your patience.

For any further help, please feel free to contact us.

Regards,
Deepika,
Customer Care Team
Business Hours – Monday to Sunday, 9 AM to 8 PM

Verified Support

Jun 22, 2018

Home Credit India Finance Customer Care's response Dear Anand,

Thank you for contacting Home Credit.

In reply to your query, We would like to inform you that as per the screenshot shared the Loan is in Approved status. However you are not able to view the documents to sign the loan. This is a technical issue from our end and our concerned department is already working to resolve this issue. Hence, would request you to please re- apply for the loan after 02 weeks.

We apologies for the inconvenience caused due to this matter.

Thank you for your patience.

For any further help, please feel free to contact us.

Regards,
Customer Care Team
Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: New Delhi, Delhi, 110088

Website: [email protected]

Dear sir.
Mene 1 mobile set home credit lone se date 05.06.2018 ko finance kraya tha. Jiski ecs k throw amount mere a/c se cat ni thi. But 13.6.2018 or 18.06.2018 ko mere bank se 250 +250 rupe minus ho gaye. Bank se pta chala ki ecs rejected due to the reason drawers signature differs k wajhe se ho rhe h. Mene customer care pr baat kari or problem batai or ecs na lagane k liye bola or kaha ki me ap ko dobara sing kr ke dedeta hun pr koi response nahi mil rha. Plz meri problem ko solve kr.. My name ramesh kumar and lone no. [protected]

Jul 22, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2018

Home Credit India Finance Customer Care's response Dear Ramesh,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would request you to kindly share us cancelled cheque or bank passbook copy for your ECS activation on our below mentioned email id.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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N

nav12345

from Noida, Uttar Pradesh

Jun 26, 2018

I took loan from home credit they said me i[censored] want to close ur loan after 6 month no interest will charge now they are asking to pay full amount and just giving a little discount.

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Home Credit India Finance Customer Care's response, Jun 30, 2018

Verified Support

Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: Bangalore, Karnataka, 560018

Website: Homecreditindiafinance

High rate of interest 33 percent per annum it's against rbi guidelines pls take action against them. I am also paying a roi 32.5 per annum from 10 months i want to preclose

I have taken 125000 in which till i paid 68000 now they are asking to pay 112000 when i got 122500 from 125000. For ten months where i paid 68000 they are only deducting 13000. How the payee will satisfy with it.

Jul 20, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Bank can't share customer's personal information to the third party (Unauthorised party) without taking the permission from the customer. But your bank reveal my personal details to the unauthorised party without any permission from me. I'm suffering from loss due to your breach. According to rbi regulations, banks can't provide information of nature of confidential.
Please take strict action towards home credit india finance for breach of privacy and confidentiality.
If your bank couldn't take strict action towards my complaint then i will go to the court for protect my rights and recover my loss from you by court.

Jul 24, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: 560029

Website: www.homecredit.in

They always advertise insta cash loan but they don't have proper website without bugs they websites will be showing some or the other error idon't why they launched such kind of service always it's after entering my salary details and loan purpose it's shows we are finding best offer for your later it's say your application has been cancelled really fed even startup finance companys like paysense offer better service be care full home credit you to sustain for to long in you don't improve your service

Really fed up

+1 photos

Jul 19, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: New Delhi, Delhi, 110060

I am very irritrate with your service. I am ramkumari from rajendra nagar and my loan number [protected].
I have mailed to you that i have taken a bike yamaha szrr loan from your company and my installment is getting deposited every month and no single installment has been bounced and now my loan installment has been completed on 1st aprail 2018 but my noc not given by your company side. I am not satisfied with your service.
Please my noc provide me as soon as..
Your officier don't give me proper information.. Every time say me your noc sent but i don't have in my email id. Please contact me this mail id anurag. [protected]@gmail.com.

Jul 25, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 18, 2018

Updated by Uday Anurag my loan number [protected] and my registered mobile number is [protected]. Kindly share my noc as soon as posible. But your service is very delay.

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Jun 20, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Jun 20, 2018

Updated by Uday Anurag I am already share you my loan number and registered mobile number. Please give me my noc. Again send my loan number[protected] and registered mobile number[protected].

Jun 20, 2018

Updated by Uday Anurag You provide me request number 12266756. Please solve my problem

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Jun 21, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Jun 21, 2018

Updated by Uday Anurag I am already share my loan number and mobile number and request number then why are you sending this message again and again. My loan complete before 3 month but you are not sending my noc.

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Jun 23, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We wish to inform you that, we have refunded the amount of Rs.755/- on 23/06/2018. We request you to please check with your nominated bank account. Please find the UTR Number CITIN[protected] for your reference.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 23, 2018

Updated by Uday Anurag What are your saying. Please check my complain. My complain is against NOC not given by your side. Please check my request number 12266756 and tell me what are my status. Because my complain before 15 days

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Jun 24, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

----
HCIN

06/22/2018 18:42 - Home Credit India wrote:
Dear Sir,

This is in reference to your request number 12358031 raised with Home Credit India.

We tried to contact you on your primary number to provide you an update, however, we were unable to establish positive contact. Hence, we request you to kindly share your alternate number along with suitable time so that we can call and assist you accordingly.

Further, your one payment of Rs.1, 650/- dated 22/06/2018 via Vodafone has been successfully updated towards your loan account.

Additionally, if you have made any other payment apart from this, we request you to share us the valid payment receipt along with transaction details so that we can check and assist you accordingly.

I will update the status of the same to you in next 2 working days.

We appreciate your patience and understanding in this regards.

For any further help, please contact us.

Regards,
Yasha
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Verified Support

Jun 24, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

Kindly ignore the above email.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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A

Arman Srivastava

from Lucknow, Uttar Pradesh

Jun 18, 2018

Sir I am paying all installment time to time but last installment done on 15/06/2018 with over payment of loan number [protected]/2017 on 16/06/2018
Over payment of 755/-Rs. Wrongly paid by mistake on16/06/2018
Kindly return my balance.

noc regarding - Comment #3131663 - Image #0

noc regarding - Comment #3131663 - Image #1

noc regarding - Comment #3131663 - Image #2

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Home Credit India Finance Customer Care's response, Jun 20, 2018

Verified Support

Dear Arman,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We have already forwarded your request to the relevant team for refund with request number 12269084 and we shall provide you with an update within 3 working days.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

N

nyikhil

from Mumbai, Maharashtra

Jun 18, 2018

Hello Sir/Madam,
I had a taken a consumer durable loan from homecredit finance and they said me after clearing all dues you will get ndc with 7-8 business days but now its month and no ndc is mailed to my email id kindly check and revert me back.

Reply

Home Credit India Finance Customer Care's response, Jun 20, 2018

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: 122002

Website: Home credit india

My name is himani daughter of ramesh chander.. Date of birth[protected]
I want to know that why home credit give me 40000 rupee cash loan offer. When i start conversation with your employee rajat paul. And he start feeling farm of mine when 2 farms completed he ask me questions (Ki ap en paiso ka kya kroge maine kha brother ne instalment per jupitor gift kia tha uski instalment deni h ap ye paise apne bhai k hath main degi ya apne hath main rkhegi) after hearing that stupid question i told him that what is wrong with you whatever i m doing. After few minutes he said sorry your loan approval is cancelled u can apply after 90 days. My 90.000 loan was already run from your company. And the people in home credit don't give me the answer for the rejection... After cut the call your company msg me (Apka home credit loan ascendant manzoor ho gayee hai kripya antim nirnay ke lia humare loan visheshagya ko baki vivaran de) and i call you company again and they said no u can aplly after 90 days and i said there is no senior people in your company who can give me the answer for that.. I want the answer and reason for the rejection. Either i complaint for your company employes to the other place.

Himani
Fathers name - ramesh chander
Date of birth[protected]

+1 photos

Jul 19, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 18, 2018

Updated by Himani Dogra 123 My loan number is [protected] . My full name is Himani and this loan is already running. I am not talking about your new loan offer for me. It's 40.000 rupee when I start applying your excutive Rajat Paul start feeling form of mine after compliting two forms he ask me stupid questions. And after few minutes he said your application form is rejected I said why he said don't know man there is some technical issues so u can apply after 90 days. My 90.000 rupee loan is already running from your company and I pay your instalment before the date of month you given. My record is clear. I need some money for important work that's why I again apply for the cash but your company imployes not given the damn answer for rejection I only want the answer for rejection there is no senior people who give me answer for that..

Verified Support

Jun 18, 2018

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: 12202

Website: Home credit

My name is himani daughter of ramesh chander.. Date of birth[protected]
I want to know that why home credit give me 40000 rupee cash loan offer. When i start conversation with your employee rajat paul. And he start feeling farm of mine when 2 farms completed he ask me questions (Ki ap en paiso ka kya kroge maine kha brother ne instalment per jupitor gift kia tha uski instalment deni h ap ye paise apne bhai k hath main degi ya apne hath main rkhegi) after hearing that stupid question i told him that what is wrong with you whatever i m doing. After few minutes he said sorry your loan approval is cancelled u can apply after 90 days. My 90.000 loan was already run from your company. And the people in home credit don't give me the answer for the rejection... After cut the call your company msg me (Apka home credit loan ascendant manzoor ho gayee hai kripya antim nirnay ke lia humare loan visheshagya ko baki vivaran de) and i call you company again and they said no u can aplly after 90 days and i said there is no senior people in your company who can give me the answer for that.. I want the answer and reason for the rejection. Either i complaint for your company employes to the other place.

Himani
Fathers name - ramesh chander
Date of birth[protected]

+1 photos

Jul 19, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: Guntur, Andhra Pradesh, 522001

Website: [email protected]

Respected sir/madam
My name is p. Pavani
Iam am operating a mobile new cell phone shop in — guntur — 522001 (Andhrapradesh) our shop name is ~vasavi lakshmi cell shopee ~ near kothapet — bose statue — dr-no — 12-25-31 opp — maa scan
My new shop we had opened 3 months before we had requested home loan staff to give home cretit to my new outlet — they taken all documents & telling wait wait wait they told to bill the stock & display we had billed & displayed we asked them but they are not receiving our phone calls & not responding to us
Please give clarify to us
It will sanctioned or not
Our friends & relatives
We had 3 main cell shop outlets in guntur
3 shops also same problem
1) gold mobiles
2) srinivasa mobiles
3) amrk gold n gold mobiles
Irrecleus response
No reply
Waste in service
Please provide good service & reply or email to us

Goldngold. [protected]@gmail.com
Vasavilakshmi. [protected]@gmail.com
Goldmobiles. [protected]@gmail.com

Thanking you
P. Pavani
[protected]
[protected]

+1 photos

Jul 30, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

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Jun 15, 2018

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

We have sent your details to the concern department and they will get in touch with you at the earliest.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 22, 2018

Updated by GOLDNGOLD guntur No reply from HOME CREDIT
I THINK THEY R NOT INTERESTED FOR GIVING NEW HOME CREDIT OUTLET TO US
PLEASE REPLY OR REFUND MY DOCUMENTS ASAP

Verified Support

Jun 26, 2018

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

We have sent your details to the concerned team and they will revert you at the earliest.

Your details can also be submitted at https://www.homecredit.co.in/partnership-form.aspx

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Dear Sir/Madam,

I was very impressed by my previous finance from Home
Credit. Thanks for giving me the better service .

But this time, it feels harrasment to me
Loan no:-[protected]
i have applied a personal loan of 64000 on 11 jun 2018, The CCE (Shakeena) has said me that money will disbursed in my account within 3 working days . But it didnt disburse. When i am trying to call the CCE, they are saying that it will take 5 working days, If this is to be happened .. If it takes 5 working days then they could informed me at the time of registration, Actually, My father operation is on 16 jun 2018 . Money is very needed. Please disburse the amount to my bank as soon as possible so that I will be very grateful to the home credit team .

Thanks
Akash Kumar
Loan no:-[protected]

Jul 25, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

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Jun 15, 2018

Home Credit India Finance Customer Care's response Dear Akash,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

We wish to inform you that, as observed from our records your loan has been signed on 11/06/2018 and general processing time for the amount to get disbursed in your bank account is 6 working days.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 17, 2018

Updated by Akie Akash I got a msg on 12 jun that my loan has been registered succesfully and will be disbursed in 1 working days .. I am attaching the screenshot of that msg. when i talked to cce they said that my status is signed . and will be disbursed when registration done ..

Verified Support

Jun 18, 2018

Home Credit India Finance Customer Care's response Dear Akash,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that we have forwarded your complaint to the relevant team with reference number 12293269 and we shall provide you with an update within next 5 working days.

We appreciate your patience and understanding in this regards.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 19, 2018

Updated by Akie Akash Received payment today at 3 pm. Thanks home credit team.

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Jun 24, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

We tried to contact you on your primary number to provide you an update, however, we were unable to establish positive contact. Further, loan amount has been disbursed with UTR number CITIN[protected].

I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

For any further help, please contact us.
Regards,
Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Website: Www.Homecredit.com

My mobile loan account was supposed to be closed after I cleared the outstanding balance. I was been told to pay specific amount to close account ' however later on this people are demanding extra money for same.
Thus people just keep on harassing me at work calling anytime .
Please request you to look into matter as soon as possible.
As I am patient suffering from haemorrhoids and depression if any thing happens to me this guy's will be responsible

Jul 26, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 12, 2018

Updated by Renuka Madar If you guys don't stop this nonsense I will go to high level authority and make sure you are suied for harassment.

Jun 12, 2018

Updated by Renuka Madar My phone no is [protected]
And only resolution I want is that this AC must be closed. Asap.
Or else be ready to pay big amount of charges for harassment.
And also be updated like other companies do.

Verified Support

Jun 13, 2018

Home Credit India Finance Customer Care's response Dear Renuka,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

As per our investigation we have found no miscommitment from our end. Further, we request you to share us the proof for the same so that we can check and assist you accordingly.

Additionally, we request you to share us the Executive Name, Date and who has given you the commitment so that we can investigate and assist you accordingly.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 13, 2018

Updated by Renuka Madar ### off you guys.
How you can expect proof from me.
This is just bull ### you guys giving me to escape from this.
I will make sure I will not leave guys
Will make your life hell.
Will go to the court for harassment.

Verified Support

Jun 20, 2018

Home Credit India Finance Customer Care's response Dear Renuka,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We have already forwarded your request to the relevant team with request number 10134624 which is under process and your dedicated relationship manager would contact you within 48 hours for the same.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Jun 20, 2018

Updated by Renuka Madar ### off do what you guys wanna do however I will make sure to pay any ### to you to close account as well m not worried about credit impact
### off

Jun 20, 2018

Updated by Renuka Madar Stop beating around the bush...
I will not pay any ### anymore..

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Jun 21, 2018

Home Credit India Finance Customer Care's response Dear Renuka,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would like to inform you that we have stopped all collection activities for next 30 days.

Additionally, your loan is having the delinquency amount of Rs.2, 828/- which is pending from last 86 days. Hence, we would request you to kindly make the payment at earliest to avoid late payment charges and collection activities.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Jun 21, 2018

Updated by Renuka Madar I will give my dog's ### come to my house

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R

Renuka Madar

from Revadanda, Maharashtra

Jun 12, 2018

My registered no is [protected]

Reply

A

Ashok0712

from Hyderabad, Telangana

Jun 12, 2018

Sir/ma'am
I applied 50000 Rs. Cash loan but application was not completed their was in error in u r process please chekit and resolve the problem and complete my application

Thanking u sir.
Regards
K ASHOK KUMAR

demanding over charges to close account - Comment #3126429 - Image #0

Reply

Home Credit India Finance Customer Care's response, Jun 13, 2018

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we regret for the inconvenience caused while applying for loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: Jaipur, Rajasthan

Website: www.consumerconplaints.co.in

My phone no. [protected]
My loan account no. [protected]
My name harsha lakhani
Respected sir / madam

I am writing this letter just to inform u that our cibil score is not increasing as we have bought a mobile phone 4 years ago.
So we have not given few installements. So due to this we had fullfilled and paid all the money of that phone. We have paid this loan at novémber 28, 2017
And still cibil score had been strucked us and we are totally disturbed by this as our many buying appliances we want to buy are not been buyed we are seriously facing this cibil score problem.

I request you to do something as we are not able to take the loan anymore

Harsha lakhani

Jul 9, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that we have forwarded your complaint to the relevant team with reference number 12085471 and we shall provide you with an update within next 5 working days.

Further, your relationship manager will get in touch with you within next 48 hours.

We appreciate your patience and understanding in this regards.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Verified Support

Jun 08, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

As per your telephonic conversation today with your relationship manager your concern has been addressed successfully.

I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

We appreciate your patience and understanding in this regards.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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P

Parmar Dishen

from Ahmedabad, Gujarat

Jun 12, 2018

I am not happy with your service and your callers

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Address: Vadodara, Gujarat, 390019

Respected sir i m jadhav sudhakar madhukar i get cash loan by home credit Rs 61000 emi 4603×24 i m alredy paid 10 emi with penelty charge but home credit axcutive every 10 min continu call on my every mobile number torcher to me paid emi i request them i m paid with penelty but hi force to me immidetly paid emi so what can i do sir pls write suggage to me
My loan number is [protected]

Jul 27, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

We wish to inform that all loan related information has been mentioned clearly in your loan summary letter and same was signed by you.

Additionally, your loan contract is delinquent with amount 4, 906/- pending from last 16 days, hence request you to make payment at the earliest to avoid late payment charges and collection activities.

Further, if contract shows delinquency the collection process is followed where you must have been informed to make payment.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Jun 23, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We observed from our records as per the telephonic conversation dated 22/06/2018, your concern has been resolved successfully.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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R

Rahul Bodh

from Bhopal, Madhya Pradesh

Jun 12, 2018

My contract id [protected] payment is not received yet.my loan signing agent is not responding for call back i.e mr. Monu singh.I have tried to called him many times but he dont want to reply or talk to me.Please kindly respond when i m getting my payment in my bank account.

Reply

Home Credit India Finance Customer Care's response, Jun 13, 2018

Verified Support

Dear Rahul,

Thank you for contacting Home Credit.

We wish to inform you that, we have disbursed the cash loan amount to your bank account on dated 08 June'18. Hence, we would request you to check the status of disbursement with your bank.

In case, if you haven't received a cash loan amount to your bank account then request you to share us an updated bank statement in PDF format along with a password (if any) so that we can check and assist you accordingly.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

V

vppatel

from Rajkot, Gujarat

Jun 13, 2018

Dear sir/madam,

I Varun Patel, than i applied personal loan today 08th June 2018 amt of rs.50000.00. My contract number [protected] customer id. 5836028.

But now i wish to cancel this application beacause of higher rate of interest of 28.50%.

So please look into my matter and cancel my application.

Reply

vppatel's reply, Jun 8, 2018

pl cancelled my loan application

vppatel's reply, Jun 8, 2018

pl cancelled my cash loan application due to tooo much high intrest rate

Home Credit India Finance Customer Care's response, Jun 13, 2018

Verified Support

Dear Varun,

Thank you for contacting Home Credit.

We regret for the inconvenience caused while applying for loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

A

Ajay Panwar choreographer

from Nagaur, Rajasthan

Jun 15, 2018

5 june 2018 i apply cash loan 80000/- rupees, , now till 14 june but, , , cash not credit in my account.. i call to customer care many times but they not giving properly amswer nd ignore my problem, ,

cash loan emi against - Comment #3129990 - Image #0

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Home Credit India Finance Customer Care's response, Jun 18, 2018

Verified Support

Dear Ajay,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that we have forwarded your complaint to the relevant team with reference number 12220274 and we shall provide you with an update within next 5 working days.

We appreciate your patience and understanding in this regards.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: 110051

At the time of documentations, and processing the loan on the showrooms of two wheelers the executive of home credit company who gets the approval for your loan misleads you and misguides you,
I am misguided by the executive, and wrong information has conducted to me,
First they say that this will be your intallment criteria and procedure afterwards they change their offers and laws. And try to charge extra amount

Jul 6, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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S

Shubham Devgan

from Delhi, Delhi

Jun 8, 2018

Sure,
My Loan No Is [protected].

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Address: Mumbai City, Maharashtra

I have applied for instant online loan for 50, 000 on 28th may 2018, got all agreement, sanction letter, emi dates but money haven't transferred to my account. On calling customer care they say its been disbursed on 29th may 2018. Have send many mails to onlineloan and customer care no revert except automatic generated mails. This shows how weak and dull is your company process. Do you feel that you would be able to stand or survive in front big sharks in market.

Kindly update me at earliest my contract number is : [protected]

Jul 7, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that as observed loan amount has been disbursed dated 30/05/2018. Hence, if you still not received money, we would request you to share us the updated bank statement on care id ([protected]@homecredit.co.in) so that we can check and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 06, 2018

Updated by Adivicky It's been sent many times stop giving this ridiculous reply to me at least I am giving you warning of 24 hours failing which I will take this matter to court and press. There are so many who have been bluffed by your company.

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Address: New Delhi, Delhi

I applied for a 50k loan on 16th may through home credit online website it was approved on same day but i didn't get the loan amount yet.. And when i called to your customer executive he told me that the loan amount was already credited.. Then i sent you the screenshot of my bank statement then they registered my complain and they told me they will response in 7working days. On 25th may i received mail from your side that your complain was closed.. And when i again called you your reprentative told me to send my statement in pdf form.. After that i sent my bank statement in pdf form so many times but whenever i called in homecredit your executive always told me that they didn't get any mail from my side..
It's ridiculous..
Please resolve it asap.

Neha
Customer id - 9428857

Jul 8, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Jun 02, 2018

Updated by Neha1807 I applied for a 50k loan on 16th May through home credit online website it was approved on same day but I didn't get the loan amount yet.. And when I called to your customer executive he told me that the loan amount was already credited.. Then I sent you the screenshot of my bank statement then they registered my complain and they told me they will response in 7working days. On 25th May I received mail from your side that your complain was closed.. And When I again called you your reprentative told me to send my statement in PDF form.. After that I sent my bank statement in PDF form so many times but whenever I called in homecredit your executive always told me that they didn't get any mail from my side..
It's ridiculous.. I still didn't get the loan amount..
Please resolve it asap.

Neha jha
Customer ID - 9425887

Verified Support

Jun 03, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that as observed loan amount has been disbursed dated 17/05/2018 with IMPS[protected]. Hence, if you still not received money, we would request you to share us the updated bank statement on care id ([protected]@homecredit.co.in) so that we can check and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 03, 2018

Updated by Neha1807 I already mentioned in above post I sent you my current bank statement in PDF form so many times ..but whenever I called you your executive said to me they didn't received any mail from my side.. Tell What would I do now?? And if you want have the all the mails I sent you with PDF attachement and call recordings as well.. If you want I can send you all of those..

Verified Support

Jun 05, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that we have forwarded your complaint to the relevant team with reference number 12066026 and we shall provide you with an update within next 5 working days.

Further, your relationship manager will get in touch with you within next 48 hours.

We appreciate your patience and understanding in this regards.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jun 06, 2018

Updated by Neha1807 Yes, please check and let me know the current status of my loan. I am waiting for your revert..

View replies

A

Adivicky

from Bhusawal, Maharashtra

Jun 5, 2018

Did you got your loan amount yet, as I am facing same issue

Reply

Dipesh R barot's reply, Jun 5, 2018

Ther is so many complaints against home credit. They approved y loans and in mobile app they show your emi date but not transfer amount. They playing with their customers .
Also ask to send email of PDF copy but after 2 days their executive repeat same mails to us.. It is ridiculous to deal with Home credit.

Home Credit India Finance Customer Care's response, Jun 5, 2018

Verified Support

Dear Customer,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Neha1807's [Complaint's author] reply, Jun 6, 2018

I registered my complain but I still didn't get the amount .

D

Dipesh R barot

from Surat, Gujarat

Jun 5, 2018

I can't understand you people not responding on my 5 complaint since last 10 days and today you asking me for my details.
My register mobile no is [protected]
I have share my all details and bank statement so many time.
A waiting for your positive response.

Reply

Home Credit India Finance Customer Care's response, Jun 7, 2018

Verified Support

Dear Customer,

This is in regards to your query registered with Home Credit India.

We wish to inform you that we have forwarded your complaint to the relevant team with reference number 11903202 and we shall provide you with an update within next 5 working days.

We appreciate your patience and understanding in this regards.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Home Credit India Finance Customer Care's response, Jun 13, 2018

Verified Support

Dear Dipesh,

Thank you for contacting Home Credit.

We observed from our records as per the telephonic conversation dated 12/06/18, your concern has been resolved successfully.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Home Credit India Finance Complaints & Reviews

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