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Home Credit India Finance Complaints & Reviews

4.2
Updated: May 12, 2026
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Home Credit India Finance reviews & complaints page 29

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G
Gaurav Phulpagar
from Kolhapur, Maharashtra
Jun 28, 2018
Resolved
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Resolved

Address: Pune, Maharashtra, 411057
Website: Home credit

My name is gaurav my contact number is [protected] my mail id is [protected]@gmail.com
My loan reference no. Is [protected]
I applied for insta cash loan of 50000 i got the approval. But your contractual documents not generated yet. I rise my complaint on [protected]@homecredit.co.in but no use no reply from online team. Customer care department don't have solution for it.
What type of service you providing to customer? Or you making fool to us??
Even after following your procedure you guys not revert.
I am attaching screenshots of error and my mail outbox so you guys see how many mails i sended to your department.
Please at least give some solution. Waiting for your positive reply.
Jul 30, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
Home Credit India Finance Customer Care's response
Dear Gaurav,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would request you to go online and acknowledge the further procedure for your online loan.
​
For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
Nothing happened... process is as it is.
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    A
    Andynewbie
    from Pune, Maharashtra
    Jun 28, 2018
    Resolved
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    Resolved

    Address: Pune, Maharashtra, 411058

    I had applied for a mini cash loan on 20 the of june and it was approved the same day. But due to some technical website issue from their end i was unable to sign the contract papers. And it's not only me but there are multiple people with the same complaint. I have also written multiple emails to home credit but i always get automated response from them. I don't think they need any more customers now. Their customer care team does not even know how to talk to customers and always ask to write emails to [protected]@homecredit.co.in. I have done that multiple times but still i never get response from their end. I am again attaching the screenshots of the issues which i am facing. A good experience is shared with only 3 people but a bad experience is shared with tons of people home credit needs to understand this. Also there should be some alternative way to overcome this issue like they can send us the contract documents on our email id.
    Aug 18, 2018
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    Jun 28, 2018
    Home Credit India Finance Customer Care's response
    Dear Customer,

    Thank you for contacting Home Credit.

    We regret for the inconvenience caused to you.

    Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

    Request you to please revert within three days, otherwise your request would be closed.

    Additionally, we would like to inform you that you need to write an email to [protected]@homecredit.co.in regarding the query you have and we would also request you to kindly share the error screenshot.

    For any further help, please contact us at the below-mentioned toll-free number or email id.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

    Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
    Jun 28, 2018
    Updated by Andynewbie
    My loan number is [protected].I am unable to sign the contract documents because they are not getting generated.I have written multiple emails to [protected]@homecredit.co.in.Atleast reply to emails.and also check the attached image.

    Verified Support
    Jul 01, 2018
    Home Credit India Finance Customer Care's response
    Dear Anand,

    Thank you for contacting Home Credit.

    We regret for the inconvenience caused to you.

    We wish to inform you that we have forwarded your request to the relevant team and we shall provide you with an update within 3 working days.

    For any further help, please contact us at the below-mentioned toll-free number or email id.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

    Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
    Verified Support
    Jul 17, 2018
    Home Credit India Finance Customer Care's response
    Dear Anand,

    Thank you for contacting Home Credit.

    We regret for the inconvenience caused to you.

    We would like to inform you that your contract [protected] has been cancelled.

    Further, we wish to inform you that you can re-apply for the loan once again.

    For any further help, please contact us at the below-mentioned toll-free number or email id.

    Regards,
    Customer Care Team
    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

    Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
    I am facing same issue . Worst service ever I experienced.
    My samsung mobile galxy j7 prime home credit loan cloed and

    Ndc letter after a long time request custmere care to the write..

    Pls send a mail NDC LETTER MY EMAIL ID PLS...argent

    My email id [protected]@gmail.com

    Reg mobile:- [protected]

    Ok
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      8
      8872896279
      from Dirba, Punjab
      Jun 28, 2018
      Resolved
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      Resolved

      Address: Ludhiana, Punjab, 141401
      Website: Loan issue

      My self monika devi
      My registered mobile no. Is [protected]
      Sir maine loan karwaya tha aapki company se. Aapki comapny ne miss guide karke mera loan sanction kar diya. Aur abb meri koi sunwai nahi ho rahi. Customer care bhi neri help nahi kar raha. Please sir help me. Sir mere 2 loan chall rahe hai. Apki company ne mujhe ek loan ki offer di. Unhone kaha ki aapka purane dono loan band karke ek naya loan activate kar denge. Aur aapko purane loan ki installment nahi deni hogi. Sirf aap naye loan ki installment pay karenge. Par mujhe purane loan ka bhi message aa gaya ki. Woh bhi aapne pay karna hai. Maine customer care ko phone kiya tou woh kehte ki aapko purani installment pay karni hoggi nahi tou aapko penality deni padegi. Iss tarah company walon ne jhooth bol kar mera loan kiya aur abb. Woh taal matol kar rahe hai. Sir mujhe mere paise chaiye nahi tou mera loan cancel kijiye
      Aug 7, 2018
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Jun 28, 2018
      Home Credit India Finance Customer Care's response
      Dear Monika,

      Thank you for contacting Home Credit.

      We regret for the inconvenience caused to you.

      We have forwarded your request to the relevant team with request number 12495050 and we shall provide you with an update within 5 working days.

      For any further help, please contact us at the below-mentioned toll-free number or email id.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

      Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
      Verified Support
      Jul 01, 2018
      Home Credit India Finance Customer Care's response
      Dear Monika,

      Thank you for contacting Home Credit.

      We would like to inform you that your contract number [protected] & [protected] is in finished status.

      For any further help, please contact us at the below-mentioned toll-free number or email id.

      Regards,
      Customer Care Team
      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

      Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
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        G
        Gaurav Phulpagar
        from Kolhapur, Maharashtra
        Jun 27, 2018
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 411057
        Website: Home credit

        My contact number is [protected] i applied for insta cash loan of 50000. My loan is approved but i am unable to sign there contractual documents because it's not generated yet. Cc people can't help they told me to contact online department. But even after mail they r also not kind to help me... Very frustrated and dissapoint by home credit service.
        Jul 30, 2018
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Jun 27, 2018
        Home Credit India Finance Customer Care's response
        Dear Gaurav,

        Thank you for contacting Home Credit.

        We regret for the inconvenience caused to you.

        We would like to inform you that you need to write an email to [protected]@homecredit.co.in regarding the query you have and we would also request you to kindly share the error screenshot.

        For any further help, please contact us at the below-mentioned toll-free number or email id.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

        Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
        I already done this process . But no reply from your side. How many days I have to wait for it?
        I am sending here error photos please look into the matter
        Home Credit India Finance Customer Care's response, Jun 29, 2018
        Verified Support
        Dear Customer,

        Thank you for contacting Home Credit.

        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

        Request you to please revert within three days, otherwise your request would be closed.

        Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

        For any further help, please contact us at the below-mentioned toll-free number or email id.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

        Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
        Hey even I am facing the same problem.It is a issue from their end and they are not even trying to resolve it.
        Gaurav Phulpagar's [Complaint's author] reply, Jun 28, 2018
        Yes sir, they only giving false commitment.most pathetic service I ever experienced.
        Home Credit India Finance Customer Care's response, Jun 29, 2018
        Verified Support
        Dear Customer,

        Thank you for contacting Home Credit.

        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

        Request you to please revert within three days, otherwise your request would be closed.

        Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

        For any further help, please contact us at the below-mentioned toll-free number or email id.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

        Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
        Hi got a update stating that they have stopped mini cash loan facility.
        Home Credit India Finance Customer Care's response, Jun 29, 2018
        Verified Support
        Dear Customer,

        Thank you for contacting Home Credit.

        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

        Request you to please revert within three days, otherwise your request would be closed.

        Additionally, we would like to inform you that you need to write an email to [email protected] regarding the query you have and we would also request you to kindly share the error screenshot.

        For any further help, please contact us at the below-mentioned toll-free number or email id.

        Regards,
        Customer Care Team
        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

        Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
        Gaurav Phulpagar's [Complaint's author] reply, Jun 30, 2018
        Oh i didn't got any reply from home credit.even customer care department don't know abt it.
        My name is Gaurav my contact no.is [protected] my reference number is [protected]. I applied for insta loan for 50000 I got the approval but I am stucked at last step.contractual documents yet not generated . I already tried so many times with different browsers but nothing happening even online home credit team not helping am attaching screenshot.
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          D
          durgesh jha12345
          from Kanpur, Uttar Pradesh
          Jun 26, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110047

          Hi home credit team…

          I durgesh kumar jha. My mobile no is [protected], my mail id is (Kumar. [protected]@gmail.com) and my loan no is [protected]. I apply for loan on[[protected] and approve on same day, but amount not credit in my bank account. I mail to you from[protected] but no any revert back to me. Please help on this on urgent basis. Very bad response from your customer care team.i send updated bank statement mail to [protected]@homecredit.co.in and [protected]@homecredit.co.in but no any revert from[protected] to till date
          Aug 8, 2018
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Jun 27, 2018
          Home Credit India Finance Customer Care's response
          Dear Durgesh,

          Thank you for contacting Home Credit.

          We regret for the inconvenience caused to you.

          We have forwarded your request to the relevant team for money Disbursement with request number 12371043 and we shall provide you with an update within 3 working days.

          For any further help, please contact us at the below-mentioned toll-free number or email id.

          Regards,
          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

          Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
          Jul 02, 2018
          Updated by durgesh jha12345
          As per your promis 3 working days are completed on[protected] but till date[protected] i don't get money in my bank account. now how many days i wait, my first emi date is[protected] but loan amount is not credit, then how i pay emi. please revert on urgent basis. very poor services from home credit team.
          Verified Support
          Jul 03, 2018
          Home Credit India Finance Customer Care's response
          Dear Durgesh,

          Thank you for contacting Home Credit.

          We observed from our records as per the telephonic conversation dated 03/07/2018, your concern has been resolved successfully.

          For any further help, please contact us.

          Regards,

          Customer Care Team
          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
          Jul 03, 2018
          Updated by durgesh jha12345
          How can re-apply for loan
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            U
            Uday Anurag
            from New Delhi, Delhi
            Jun 25, 2018
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110060

            I have been complained already before 15 days but nothing do for home credit company side. I am very irritrate with your service because your customer care talk very roudly. I am ramkumari from rajendra nagar and my loan number [protected] and my registered mobile number [protected].
            I have complained to you that i have taken a bike yamaha szrr loan from your company and my installment is getting deposited every month and no single installment has been bounced and now my loan installment has been completed on 1st aprail 2018 but my noc not given by your company side. I am not satisfied with your service.
            Please my noc provide me as soon as..
            Your officier don't give me proper information.. Every time say me your noc sent but i don't have in my email id. Please contact me this mail id anurag. [protected]@gmail.com.
            Aug 1, 2018
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Verified Support
            Jun 27, 2018
            Home Credit India Finance Customer Care's response
            Dear Ram,

            Thank you for contacting Home Credit.

            We regret for the inconvenience caused to you.

            We have already forwarded your request to the relevant team for No Objection Certificate (NOC) with request number 12266756 and we shall provide you with an update within 5 working days.

            For any further help, please contact us at the below-mentioned toll-free number or email id.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

            Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
            Jun 29, 2018
            Updated by Uday Anurag
            I know you send me request number. But you had sent me request number before 15 days and you say me you problem solve in 3 working days but no responce your side. and i had talk with your customer care number but your customer talking way is very roudly.
            Verified Support
            Jun 29, 2018
            Home Credit India Finance Customer Care's response
            Dear Ram,

            Thank you for contacting Home Credit.

            We have attached scan copy of [protected] No Objection Certificate. Please do revert in case of any discrepancy.

            Further, we have shared No Objection Certificate via First Flight courier services with POD number D[protected].

            Hope this resolves your concern to your satisfaction.

            For any further help, please feel free to contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
            Jun 29, 2018
            Updated by Uday Anurag
            Please give me courier tracking number in my email id. And i don't get NOC in my email id.please tell me which email id was used by your side for sending. Please provide my noc as soon as.
            Verified Support
            Jul 01, 2018
            Home Credit India Finance Customer Care's response
            Dear Ram,

            Thank you for contacting Home Credit.

            We have attached scan copy of [protected] No Objection Certificate. Please do revert in case of any discrepancy.

            Further, we have shared No Objection Certificate via First Flight courier services with POD number D[protected].

            Hope this resolves your concern to your satisfaction.

            For any further help, please feel free to contact us.

            Regards,
            Customer Care Team
            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

            ----
            HCIN
            Aug 14, 2018
            Updated by Uday Anurag
            You are not sending my noc in my home address. And i also update my address but this problem is not resolved so why are you mention resolve. Please give me my noc in my home address
            Harshwardhan Singh Rathore
            Harsh.kheri's reply, Jun 26, 2018
            Harshwardhan Singh Rathore
            Home Credit India Finance Customer Care's response, Jul 3, 2018
            Verified Support
            Dear Customer,

            Thank you for contacting Home Credit.

            Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

            Further, we would request you to send us an email to [email protected] to our concern team will check and revert you accordingly.

            Additionally, we are unclear on the nature of your query basis the contents mentioned in your email and request you to elaborate us on the same on your reply to enable us to assist further and do the needful.

            For any further help, please contact us.

            Regards,

            Customer Care Team
            Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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              D
              durgesh jha12345
              from Kanpur, Uttar Pradesh
              Jun 25, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110047

              Hi home credit team…

              I durgesh kumar jha. My mobile no is [protected], my mail id is (Kumar. [protected]@gmail.com) and my loan no is [protected]. I apply for loan on[protected] and approve on same day, but amount not credit in my bank account. I mail to you from[protected] but no any revert back to me. Please help on this on urgent basis. Very bad response from your customer care team.
              Jul 27, 2018
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Jun 25, 2018
              Updated by durgesh jha12345
              How you can mark resolved money is not credit in account from 19-6 to till date, no any responce from your side
              Verified Support
              Jun 26, 2018
              Home Credit India Finance Customer Care's response
              Dear Durgesh,

              Thank you for contacting Home Credit.

              We regret for the inconvenience caused to you.

              We would like to inform you that as per our records your loan amount has been disbursed to you on 21/06/2018.

              However, if the amount is still not credited in your bank account, we would request you to please send us your updated bank statement/passbook, so that we can check and assist you accordingly.

              For any further help, please contact us at the below-mentioned toll-free number or email id.

              Regards,
              Customer Care Team
              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

              Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
              Jun 26, 2018
              Updated by durgesh jha12345
              I already mail to you my updated bank statement to [protected]@homecredit.co.in and [protected]@homecredit.co.in on 21-6, 22-6 and 23-6 but no any revert from your side
              How many days take for solve my problem
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                A
                Andynewbie
                from Pune, Maharashtra
                Jun 22, 2018
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 411058

                Hi,

                I had applied for a mini cash loan amounting 50000 on 20th june 2018 also my loan was approved but i am stuck on the last 7 th step due to some website issue.

                I have written multiple emails to [protected]@homecredit.co.in but could not get any response from your team. Also spoke to a lot of customer team people but they are not able to understand my issue.

                The issue is that i am not able to sign the online contact papers because they are not getting generated due to some website issue. Also i am attaching the screenshot please have a look.

                My registered phone number-[protected]
                Email i'[protected]@gmail.com
                Date of birth-10/09/1992.

                Regards
                Anand kadam
                Jul 27, 2018
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Jun 22, 2018
                Home Credit India Finance Customer Care's response
                Dear Anand,

                Thank you for contacting Home Credit.

                In reply to your query, We would like to inform you that as per the screenshot shared the Loan is in Approved status. However you are not able to view the documents to sign the loan. This is a technical issue from our end and our concerned department is already working to resolve this issue. Hence, would request you to please re- apply for the loan after 02 weeks.

                We apologies for the inconvenience caused due to this matter.

                Thank you for your patience.

                For any further help, please feel free to contact us.

                Regards,
                Deepika,
                Customer Care Team
                Business Hours – Monday to Sunday, 9 AM to 8 PM
                Verified Support
                Jun 22, 2018
                Home Credit India Finance Customer Care's response
                Dear Anand,

                Thank you for contacting Home Credit.

                In reply to your query, We would like to inform you that as per the screenshot shared the Loan is in Approved status. However you are not able to view the documents to sign the loan. This is a technical issue from our end and our concerned department is already working to resolve this issue. Hence, would request you to please re- apply for the loan after 02 weeks.

                We apologies for the inconvenience caused due to this matter.

                Thank you for your patience.

                For any further help, please feel free to contact us.

                Regards,
                Customer Care Team
                Business Hours – Monday to Sunday, 9 AM to 8 PM
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                  R
                  Rameshsmarty
                  from Gurgaon, Haryana
                  Jun 20, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110088
                  Website: [email protected]

                  Dear sir.
                  Mene 1 mobile set home credit lone se date 05.06.2018 ko finance kraya tha. Jiski ecs k throw amount mere a/c se cat ni thi. But 13.6.2018 or 18.06.2018 ko mere bank se 250 +250 rupe minus ho gaye. Bank se pta chala ki ecs rejected due to the reason drawers signature differs k wajhe se ho rhe h. Mene customer care pr baat kari or problem batai or ecs na lagane k liye bola or kaha ki me ap ko dobara sing kr ke dedeta hun pr koi response nahi mil rha. Plz meri problem ko solve kr.. My name ramesh kumar and lone no. [protected]
                  Jul 22, 2018
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 21, 2018
                  Home Credit India Finance Customer Care's response
                  Dear Ramesh,

                  Thank you for contacting Home Credit.

                  We regret for the inconvenience caused to you.

                  We would request you to kindly share us cancelled cheque or bank passbook copy for your ECS activation on our below mentioned email id.

                  For any further help, please contact us at the below-mentioned toll-free number or email id.

                  Regards,
                  Customer Care Team
                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                  Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
                  I took loan from home credit they said me i[censored] want to close ur loan after 6 month no interest will charge now they are asking to pay full amount and just giving a little discount.
                  Home Credit India Finance Customer Care's response, Jun 30, 2018
                  Verified Support
                  Dear Sir/Ma'am,

                  Thank you for contacting Home Credit.

                  Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                  Request you to please revert within three days, otherwise your request would be closed.

                  For any further help, please contact us.

                  Regards,

                  Customer Care Team
                  Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                    M
                    Mohammed Hassain
                    from Bengaluru, Karnataka
                    Jun 19, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560018
                    Website: Homecreditindiafinance

                    High rate of interest 33 percent per annum it's against rbi guidelines pls take action against them. I am also paying a roi 32.5 per annum from 10 months i want to preclose

                    I have taken 125000 in which till i paid 68000 now they are asking to pay 112000 when i got 122500 from 125000. For ten months where i paid 68000 they are only deducting 13000. How the payee will satisfy with it.
                    Jul 20, 2018
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 19, 2018
                    Home Credit India Finance Customer Care's response
                    Dear Customer,

                    Thank you for contacting Home Credit.

                    Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                    Request you to please revert within three days, otherwise your request would be closed.

                    For any further help, please contact us at the below-mentioned toll-free number or email id.

                    Regards,
                    ​Customer Care Team
                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                    Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
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                      S
                      Shubhanshu garg
                      from Gurgaon, Haryana
                      Jun 18, 2018
                      Resolved
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                      Resolved

                      Bank can't share customer's personal information to the third party (Unauthorised party) without taking the permission from the customer. But your bank reveal my personal details to the unauthorised party without any permission from me. I'm suffering from loss due to your breach. According to rbi regulations, banks can't provide information of nature of confidential.
                      Please take strict action towards home credit india finance for breach of privacy and confidentiality.
                      If your bank couldn't take strict action towards my complaint then i will go to the court for protect my rights and recover my loss from you by court.
                      Jul 24, 2018
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2018
                      Home Credit India Finance Customer Care's response
                      Dear Customer,

                      Thank you for contacting Home Credit.

                      Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                      Request you to please revert within three days, otherwise your request would be closed.

                      For any further help, please contact us at the below-mentioned toll-free number or email id.

                      Regards,
                      Customer Care Team
                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                      Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
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                        K
                        Kiran Jithu
                        from Bengaluru, Karnataka
                        Jun 17, 2018
                        Resolved
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                        Resolved

                        Address: 560029
                        Website: www.homecredit.in

                        They always advertise insta cash loan but they don't have proper website without bugs they websites will be showing some or the other error idon't why they launched such kind of service always it's after entering my salary details and loan purpose it's shows we are finding best offer for your later it's say your application has been cancelled really fed even startup finance companys like paysense offer better service be care full home credit you to sustain for to long in you don't improve your service

                        Really fed up
                        Jul 19, 2018
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 18, 2018
                        Home Credit India Finance Customer Care's response
                        Dear Customer,

                        This is in reference to your concern registered with Home Credit India.

                        Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                        For any further help, please contact us.

                        Regards,
                        Customer Care Team
                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                          U
                          Uday Anurag
                          from New Delhi, Delhi
                          Jun 16, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110060

                          I am very irritrate with your service. I am ramkumari from rajendra nagar and my loan number [protected].
                          I have mailed to you that i have taken a bike yamaha szrr loan from your company and my installment is getting deposited every month and no single installment has been bounced and now my loan installment has been completed on 1st aprail 2018 but my noc not given by your company side. I am not satisfied with your service.
                          Please my noc provide me as soon as..
                          Your officier don't give me proper information.. Every time say me your noc sent but i don't have in my email id. Please contact me this mail id anurag. [protected]@gmail.com.
                          Jul 25, 2018
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 17, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Sir/Ma'am,

                          Thank you for contacting Home Credit.

                          Apologies for the trouble you have faced.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          For any further help, please contact us.

                          Regards,

                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Jun 18, 2018
                          Updated by Uday Anurag
                          my loan number [protected] and my registered mobile number is [protected]. Kindly share my noc as soon as posible. But your service is very delay.
                          Verified Support
                          Jun 20, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Customer,

                          Thank you for contacting Home Credit.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          Request you to please revert within three days, otherwise your request would be closed.

                          For any further help, please contact us at the below-mentioned toll-free number or email id.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                          Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
                          Jun 20, 2018
                          Updated by Uday Anurag
                          I am already share you my loan number and registered mobile number. Please give me my noc. Again send my loan number[protected] and registered mobile number[protected].
                          Jun 20, 2018
                          Updated by Uday Anurag
                          You provide me request number 12266756. Please solve my problem
                          Verified Support
                          Jun 21, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Customer,

                          Thank you for contacting Home Credit.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          Request you to please revert within three days, otherwise your request would be closed.

                          For any further help, please contact us at the below-mentioned toll-free number or email id.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                          Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
                          Jun 21, 2018
                          Updated by Uday Anurag
                          I am already share my loan number and mobile number and request number then why are you sending this message again and again. My loan complete before 3 month but you are not sending my noc.
                          Verified Support
                          Jun 23, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Customer,

                          Thank you for contacting Home Credit.

                          We wish to inform you that, we have refunded the amount of Rs.755/- on 23/06/2018. We request you to please check with your nominated bank account. Please find the UTR Number CITIN[protected] for your reference.

                          For any further help, please contact us.

                          Regards,

                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Jun 23, 2018
                          Updated by Uday Anurag
                          What are your saying. Please check my complain. My complain is against NOC not given by your side. Please check my request number 12266756 and tell me what are my status. Because my complain before 15 days
                          Verified Support
                          Jun 24, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Customer,

                          This is in reference to your concern registered with Home Credit India.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                          Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO


                          ----
                          HCIN

                          06/22/2018 18:42 - Home Credit India wrote:
                          Dear Sir,

                          This is in reference to your request number 12358031 raised with Home Credit India.

                          We tried to contact you on your primary number to provide you an update, however, we were unable to establish positive contact. Hence, we request you to kindly share your alternate number along with suitable time so that we can call and assist you accordingly.

                          Further, your one payment of Rs.1, 650/- dated 22/06/2018 via Vodafone has been successfully updated towards your loan account.

                          Additionally, if you have made any other payment apart from this, we request you to share us the valid payment receipt along with transaction details so that we can check and assist you accordingly.

                          I will update the status of the same to you in next 2 working days.

                          We appreciate your patience and understanding in this regards.

                          For any further help, please contact us.

                          Regards,
                          Yasha
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Verified Support
                          Jun 24, 2018
                          Home Credit India Finance Customer Care's response
                          Dear Customer,

                          This is in reference to your concern registered with Home Credit India.

                          Kindly ignore the above email.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          For any further help, please contact us.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                          Sir I am paying all installment time to time but last installment done on 15/06/2018 with over payment of loan number [protected]/2017 on 16/06/2018
                          Over payment of 755/-Rs. Wrongly paid by mistake on16/06/2018
                          Kindly return my balance.
                          Home Credit India Finance Customer Care's response, Jun 20, 2018
                          Verified Support
                          Dear Arman,

                          Thank you for contacting Home Credit.

                          We regret for the inconvenience caused to you.

                          We have already forwarded your request to the relevant team for refund with request number 12269084 and we shall provide you with an update within 3 working days.

                          For any further help, please contact us at the below-mentioned toll-free number or email id.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

                          Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
                          Hello Sir/Madam,
                          I had a taken a consumer durable loan from homecredit finance and they said me after clearing all dues you will get ndc with 7-8 business days but now its month and no ndc is mailed to my email id kindly check and revert me back.
                          Home Credit India Finance Customer Care's response, Jun 20, 2018
                          Verified Support
                          Dear Customer,

                          Thank you for contacting Home Credit.

                          Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                          Request you to please revert within three days, otherwise your request would be closed.

                          For any further help, please contact us at the below-mentioned toll-free number or email id.

                          Regards,
                          Customer Care Team
                          Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

                          Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
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                            H
                            Himani Dogra 123
                            from Doraha, Punjab
                            Jun 15, 2018
                            Resolved
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                            Resolved

                            Address: 122002
                            Website: Home credit india

                            My name is himani daughter of ramesh chander.. Date of birth[protected]
                            I want to know that why home credit give me 40000 rupee cash loan offer. When i start conversation with your employee rajat paul. And he start feeling farm of mine when 2 farms completed he ask me questions (Ki ap en paiso ka kya kroge maine kha brother ne instalment per jupitor gift kia tha uski instalment deni h ap ye paise apne bhai k hath main degi ya apne hath main rkhegi) after hearing that stupid question i told him that what is wrong with you whatever i m doing. After few minutes he said sorry your loan approval is cancelled u can apply after 90 days. My 90.000 loan was already run from your company. And the people in home credit don't give me the answer for the rejection... After cut the call your company msg me (Apka home credit loan ascendant manzoor ho gayee hai kripya antim nirnay ke lia humare loan visheshagya ko baki vivaran de) and i call you company again and they said no u can aplly after 90 days and i said there is no senior people in your company who can give me the answer for that.. I want the answer and reason for the rejection. Either i complaint for your company employes to the other place.

                            Himani
                            Fathers name - ramesh chander
                            Date of birth[protected]
                            Jul 19, 2018
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 17, 2018
                            Home Credit India Finance Customer Care's response
                            Dear Sir/Ma'am,

                            Thank you for contacting Home Credit.

                            Apologies for the trouble you have faced.

                            Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                            For any further help, please contact us.

                            Regards,

                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                            Jun 18, 2018
                            Updated by Himani Dogra 123
                            My loan number is [protected] . My full name is Himani and this loan is already running. I am not talking about your new loan offer for me. It's 40.000 rupee when I start applying your excutive Rajat Paul start feeling form of mine after compliting two forms he ask me stupid questions. And after few minutes he said your application form is rejected I said why he said don't know man there is some technical issues so u can apply after 90 days. My 90.000 rupee loan is already running from your company and I pay your instalment before the date of month you given. My record is clear. I need some money for important work that's why I again apply for the cash but your company imployes not given the damn answer for rejection I only want the answer for rejection there is no senior people who give me answer for that..
                            Verified Support
                            Jun 18, 2018
                            Home Credit India Finance Customer Care's response
                            Dear Sir/Ma'am,

                            Thank you for contacting Home Credit.

                            Apologies for the trouble you have faced.

                            Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                            For any further help, please contact us.

                            Regards,

                            Customer Care Team
                            Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                              H
                              Himani Dogra
                              from Chandigarh, Chandigarh
                              Jun 15, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 12202
                              Website: Home credit

                              My name is himani daughter of ramesh chander.. Date of birth[protected]
                              I want to know that why home credit give me 40000 rupee cash loan offer. When i start conversation with your employee rajat paul. And he start feeling farm of mine when 2 farms completed he ask me questions (Ki ap en paiso ka kya kroge maine kha brother ne instalment per jupitor gift kia tha uski instalment deni h ap ye paise apne bhai k hath main degi ya apne hath main rkhegi) after hearing that stupid question i told him that what is wrong with you whatever i m doing. After few minutes he said sorry your loan approval is cancelled u can apply after 90 days. My 90.000 loan was already run from your company. And the people in home credit don't give me the answer for the rejection... After cut the call your company msg me (Apka home credit loan ascendant manzoor ho gayee hai kripya antim nirnay ke lia humare loan visheshagya ko baki vivaran de) and i call you company again and they said no u can aplly after 90 days and i said there is no senior people in your company who can give me the answer for that.. I want the answer and reason for the rejection. Either i complaint for your company employes to the other place.

                              Himani
                              Fathers name - ramesh chander
                              Date of birth[protected]
                              Jul 19, 2018
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 17, 2018
                              Home Credit India Finance Customer Care's response
                              Dear Sir/Ma'am,

                              Thank you for contacting Home Credit.

                              Apologies for the trouble you have faced.

                              Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                              For any further help, please contact us.

                              Regards,

                              Customer Care Team
                              Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                G
                                GOLDNGOLD guntur
                                from Bapatla, Andhra Pradesh
                                Jun 15, 2018
                                Resolved
                                Report
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                                Resolved

                                Address: Guntur, Andhra Pradesh, 522001
                                Website: [email protected]

                                Respected sir/madam
                                My name is p. Pavani
                                Iam am operating a mobile new cell phone shop in — guntur — 522001 (Andhrapradesh) our shop name is ~vasavi lakshmi cell shopee ~ near kothapet — bose statue — dr-no — 12-25-31 opp — maa scan
                                My new shop we had opened 3 months before we had requested home loan staff to give home cretit to my new outlet — they taken all documents & telling wait wait wait they told to bill the stock & display we had billed & displayed we asked them but they are not receiving our phone calls & not responding to us
                                Please give clarify to us
                                It will sanctioned or not
                                Our friends & relatives
                                We had 3 main cell shop outlets in guntur
                                3 shops also same problem
                                1) gold mobiles
                                2) srinivasa mobiles
                                3) amrk gold n gold mobiles
                                Irrecleus response
                                No reply
                                Waste in service
                                Please provide good service & reply or email to us

                                Goldngold. [protected]@gmail.com
                                Vasavilakshmi. [protected]@gmail.com
                                Goldmobiles. [protected]@gmail.com

                                Thanking you
                                P. Pavani
                                [protected]
                                [protected]
                                Jul 30, 2018
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 15, 2018
                                Home Credit India Finance Customer Care's response
                                Dear Sir/Ma'am,

                                Thank you for contacting Home Credit.

                                We have sent your details to the concern department and they will get in touch with you at the earliest.

                                For any further help, please contact us.

                                Regards,

                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                Jun 22, 2018
                                Updated by GOLDNGOLD guntur
                                No reply from HOME CREDIT
                                I THINK THEY R NOT INTERESTED FOR GIVING NEW HOME CREDIT OUTLET TO US
                                PLEASE REPLY OR REFUND MY DOCUMENTS ASAP
                                Verified Support
                                Jun 26, 2018
                                Home Credit India Finance Customer Care's response
                                Dear Sir/Ma'am,

                                Thank you for contacting Home Credit.

                                We have sent your details to the concerned team and they will revert you at the earliest.
                                ​
                                Your details can also be submitted at https://www.homecredit.co.in/partnership-form.aspx

                                For any further help, please contact us at the below-mentioned toll-free number or email id.

                                Regards,
                                Customer Care Team
                                Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                                Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
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                                  A
                                  Akie Akash
                                  from Bhubaneshwar, Odisha
                                  Jun 14, 2018
                                  Resolved
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                                  Resolved

                                  Dear Sir/Madam,

                                  I was very impressed by my previous finance from Home
                                  Credit. Thanks for giving me the better service .

                                  But this time, it feels harrasment to me
                                  Loan no:-[protected]
                                  i have applied a personal loan of 64000 on 11 jun 2018, The CCE (Shakeena) has said me that money will disbursed in my account within 3 working days . But it didnt disburse. When i am trying to call the CCE, they are saying that it will take 5 working days, If this is to be happened .. If it takes 5 working days then they could informed me at the time of registration, Actually, My father operation is on 16 jun 2018 . Money is very needed. Please disburse the amount to my bank as soon as possible so that I will be very grateful to the home credit team .

                                  Thanks
                                  Akash Kumar
                                  Loan no:-[protected]
                                  Jul 25, 2018
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 15, 2018
                                  Home Credit India Finance Customer Care's response
                                  Dear Akash,

                                  Thank you for contacting Home Credit.

                                  Apologies for the trouble you have faced.

                                  We wish to inform you that, as observed from our records your loan has been signed on 11/06/2018 and general processing time for the amount to get disbursed in your bank account is 6 working days.

                                  For any further help, please contact us.

                                  Regards,

                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                  Jun 17, 2018
                                  Updated by Akie Akash
                                  I got a msg on 12 jun that my loan has been registered succesfully and will be disbursed in 1 working days .. I am attaching the screenshot of that msg. when i talked to cce they said that my status is signed . and will be disbursed when registration done ..

                                  Verified Support
                                  Jun 18, 2018
                                  Home Credit India Finance Customer Care's response
                                  Dear Akash,

                                  This is in reference to your concern registered with Home Credit India.

                                  We wish to inform you that we have forwarded your complaint to the relevant team with reference number 12293269 and we shall provide you with an update within next 5 working days.

                                  We appreciate your patience and understanding in this regards.

                                  For any further help, please contact us.

                                  Regards,
                                  Customer Care Team
                                  Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                  Jun 19, 2018
                                  Updated by Akie Akash
                                  Received payment today at 3 pm. Thanks home credit team.
                                  Verified Support
                                  Jun 24, 2018
                                  Home Credit India Finance Customer Care's response
                                  Dear Customer,

                                  This is in reference to your concern registered with Home Credit India.

                                  We tried to contact you on your primary number to provide you an update, however, we were unable to establish positive contact. Further, loan amount has been disbursed with UTR number CITIN[protected].

                                  I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

                                  For any further help, please contact us.
                                  Regards,
                                  Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                    R
                                    Renuka Madar
                                    from Revadanda, Maharashtra
                                    Jun 9, 2018
                                    Resolved
                                    Report
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                                    Resolved

                                    Website: Www.Homecredit.com

                                    My mobile loan account was supposed to be closed after I cleared the outstanding balance. I was been told to pay specific amount to close account ' however later on this people are demanding extra money for same.
                                    Thus people just keep on harassing me at work calling anytime .
                                    Please request you to look into matter as soon as possible.
                                    As I am patient suffering from haemorrhoids and depression if any thing happens to me this guy's will be responsible
                                    Jul 26, 2018
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 11, 2018
                                    Home Credit India Finance Customer Care's response
                                    Dear Customer,

                                    Thank you for contacting Home Credit.

                                    Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                    For any further help, please contact us.

                                    Regards,

                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                    Jun 12, 2018
                                    Updated by Renuka Madar
                                    If you guys don't stop this nonsense I will go to high level authority and make sure you are suied for harassment.
                                    Jun 12, 2018
                                    Updated by Renuka Madar
                                    My phone no is [protected]
                                    And only resolution I want is that this AC must be closed. Asap.
                                    Or else be ready to pay big amount of charges for harassment.
                                    And also be updated like other companies do.
                                    Verified Support
                                    Jun 13, 2018
                                    Home Credit India Finance Customer Care's response
                                    Dear Renuka,

                                    Thank you for contacting Home Credit.

                                    Apologies for the trouble you have faced.

                                    As per our investigation we have found no miscommitment from our end. Further, we request you to share us the proof for the same so that we can check and assist you accordingly.

                                    Additionally, we request you to share us the Executive Name, Date and who has given you the commitment so that we can investigate and assist you accordingly.

                                    For any further help, please contact us.

                                    Regards,

                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                    Jun 13, 2018
                                    Updated by Renuka Madar
                                    ### off you guys.
                                    How you can expect proof from me.
                                    This is just bull ### you guys giving me to escape from this.
                                    I will make sure I will not leave guys
                                    Will make your life hell.
                                    Will go to the court for harassment.
                                    Verified Support
                                    Jun 20, 2018
                                    Home Credit India Finance Customer Care's response
                                    Dear Renuka,

                                    Thank you for contacting Home Credit.

                                    We regret for the inconvenience caused to you.

                                    We have already forwarded your request to the relevant team with request number 10134624 which is under process and your dedicated relationship manager would contact you within 48 hours for the same.

                                    For any further help, please contact us at the below-mentioned toll-free number or email id.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                                    Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
                                    Jun 20, 2018
                                    Updated by Renuka Madar
                                    ### off do what you guys wanna do however I will make sure to pay any ### to you to close account as well m not worried about credit impact
                                    ### off
                                    Jun 20, 2018
                                    Updated by Renuka Madar
                                    Stop beating around the bush...
                                    I will not pay any ### anymore..
                                    Verified Support
                                    Jun 21, 2018
                                    Home Credit India Finance Customer Care's response
                                    Dear Renuka,

                                    Thank you for contacting Home Credit.

                                    We regret for the inconvenience caused to you.

                                    We would like to inform you that we have stopped all collection activities for next 30 days.

                                    Additionally, your loan is having the delinquency amount of Rs.2, 828/- which is pending from last 86 days. Hence, we would request you to kindly make the payment at earliest to avoid late payment charges and collection activities.

                                    For any further help, please contact us at the below-mentioned toll-free number or email id.

                                    Regards,
                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

                                    Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
                                    Jun 21, 2018
                                    Updated by Renuka Madar
                                    I will give my dog's ### come to my house
                                    My registered no is [protected]
                                    Sir/ma'am
                                    I applied 50000 Rs. Cash loan but application was not completed their was in error in u r process please chekit and resolve the problem and complete my application

                                    Thanking u sir.
                                    Regards
                                    K ASHOK KUMAR
                                    Home Credit India Finance Customer Care's response, Jun 13, 2018
                                    Verified Support
                                    Dear Customer,

                                    Thank you for contacting Home Credit.

                                    Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

                                    Further, we regret for the inconvenience caused while applying for loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

                                    For any further help, please contact us.

                                    Regards,

                                    Customer Care Team
                                    Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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                                      Harsha lakhani
                                      from Fatehpur, Rajasthan
                                      Jun 6, 2018
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan
                                      Website: www.consumerconplaints.co.in

                                      My phone no. [protected]
                                      My loan account no. [protected]
                                      My name harsha lakhani
                                      Respected sir / madam

                                      I am writing this letter just to inform u that our cibil score is not increasing as we have bought a mobile phone 4 years ago.
                                      So we have not given few installements. So due to this we had fullfilled and paid all the money of that phone. We have paid this loan at novémber 28, 2017
                                      And still cibil score had been strucked us and we are totally disturbed by this as our many buying appliances we want to buy are not been buyed we are seriously facing this cibil score problem.

                                      I request you to do something as we are not able to take the loan anymore

                                      Harsha lakhani
                                      Jul 9, 2018
                                      Complaint marked as Resolved 
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 06, 2018
                                      Home Credit India Finance Customer Care's response
                                      Dear Customer,

                                      This is in reference to your concern registered with Home Credit India.

                                      We wish to inform you that we have forwarded your complaint to the relevant team with reference number 12085471 and we shall provide you with an update within next 5 working days.

                                      Further, your relationship manager will get in touch with you within next 48 hours.

                                      We appreciate your patience and understanding in this regards.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      Verified Support
                                      Jun 08, 2018
                                      Home Credit India Finance Customer Care's response
                                      Dear Customer,

                                      This is in reference to your concern registered with Home Credit India.

                                      As per your telephonic conversation today with your relationship manager your concern has been addressed successfully.

                                      I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

                                      We appreciate your patience and understanding in this regards.

                                      For any further help, please contact us.

                                      Regards,
                                      Customer Care Team
                                      Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                      I am not happy with your service and your callers
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                                        sragini
                                        from Vadodara, Gujarat
                                        Jun 5, 2018
                                        Resolved
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                                        Resolved

                                        Address: Vadodara, Gujarat, 390019

                                        Respected sir i m jadhav sudhakar madhukar i get cash loan by home credit Rs 61000 emi 4603×24 i m alredy paid 10 emi with penelty charge but home credit axcutive every 10 min continu call on my every mobile number torcher to me paid emi i request them i m paid with penelty but hi force to me immidetly paid emi so what can i do sir pls write suggage to me
                                        My loan number is [protected]
                                        Jul 27, 2018
                                        Complaint marked as Resolved 
                                        Home Credit India Finance customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 06, 2018
                                        Home Credit India Finance Customer Care's response
                                        Dear Customer,

                                        This is in reference to your concern registered with Home Credit India.

                                        We wish to inform that all loan related information has been mentioned clearly in your loan summary letter and same was signed by you.

                                        Additionally, your loan contract is delinquent with amount 4, 906/- pending from last 16 days, hence request you to make payment at the earliest to avoid late payment charges and collection activities.

                                        Further, if contract shows delinquency the collection process is followed where you must have been informed to make payment.

                                        For any further help, please contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                        Verified Support
                                        Jun 23, 2018
                                        Home Credit India Finance Customer Care's response
                                        Dear Customer,

                                        Thank you for contacting Home Credit.

                                        We observed from our records as per the telephonic conversation dated 22/06/2018, your concern has been resolved successfully.

                                        For any further help, please contact us.

                                        Regards,

                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                        My contract id [protected] payment is not received yet.my loan signing agent is not responding for call back i.e mr. Monu singh.I have tried to called him many times but he dont want to reply or talk to me.Please kindly respond when i m getting my payment in my bank account.
                                        Home Credit India Finance Customer Care's response, Jun 13, 2018
                                        Verified Support
                                        Dear Rahul,

                                        Thank you for contacting Home Credit.

                                        We wish to inform you that, we have disbursed the cash loan amount to your bank account on dated 08 June'18. Hence, we would request you to check the status of disbursement with your bank.

                                        In case, if you haven't received a cash loan amount to your bank account then request you to share us an updated bank statement in PDF format along with a password (if any) so that we can check and assist you accordingly.

                                        For any further help, please contact us.

                                        Regards,

                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                        Dear sir/madam,

                                        I Varun Patel, than i applied personal loan today 08th June 2018 amt of rs.50000.00. My contract number [protected] customer id. 5836028.

                                        But now i wish to cancel this application beacause of higher rate of interest of 28.50%.

                                        So please look into my matter and cancel my application.
                                        vppatel's reply, Jun 8, 2018
                                        pl cancelled my loan application
                                        vppatel's reply, Jun 8, 2018
                                        pl cancelled my cash loan application due to tooo much high intrest rate
                                        Home Credit India Finance Customer Care's response, Jun 13, 2018
                                        Verified Support
                                        Dear Varun,

                                        Thank you for contacting Home Credit.

                                        We regret for the inconvenience caused while applying for loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

                                        For any further help, please contact us.

                                        Regards,

                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
                                        5 june 2018 i apply cash loan 80000/- rupees, , now till 14 june but, , , cash not credit in my account.. i call to customer care many times but they not giving properly amswer nd ignore my problem, ,
                                        Home Credit India Finance Customer Care's response, Jun 18, 2018
                                        Verified Support
                                        Dear Ajay,

                                        This is in reference to your concern registered with Home Credit India.

                                        We wish to inform you that we have forwarded your complaint to the relevant team with reference number 12220274 and we shall provide you with an update within next 5 working days.

                                        We appreciate your patience and understanding in this regards.

                                        For any further help, please contact us.

                                        Regards,
                                        Customer Care Team
                                        Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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