Home Credit India Finance Complaints & Reviews

Address: Pune, Maharashtra, 412307

Website: www.homecredit.co.in

My name is amit n belhekar. My consumer loan number with home credit is [protected].

I have been harassed by the collection agency to pay the late fee and the last pending amount. Even after promising them they call at least 40-50 times a day. (Literally true)

I have all the proof's with me about my complaint.

I want them to stop calling me multiple times a day.

I get calls every 10 minutes. Sometimes from their gurgaon collection agency and sometimes from their mumbai collection agency.

Calling a consumer 50 times a day and asking for money due is not legit.

This is a pure harassment. Every caller asks the same question without checking the details. Even after i tell them what the problem is they still call and ask the same question.

If you are asked the same question 50 times a day what would you do?

I may be sick, busy or whatever the reason may be, they still cannot call me 40 or 50 times a day.

Please help. I am being harassed.

I guess we should also have laws like fdcpa in usa.

This not a fair practice of collecting a debt. And mine is not a debt, the account is still active.

Please i request you to help me in this.

Aug 24, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Jul 23, 2018

Updated by AmitBelhekar Furthermore, If my complaint is not resolved soon or If I get calls from them multiple times a day then I am going to file a PIL against unfair practices of collecting a debt in India.

Not just that I am going to claim for money in return for the harassment I have been through.

Verified Support

Jul 23, 2018

Home Credit India Finance Customer Care's response Dear Amit,

This is with regards to your query with Home Credit.

As discussed over the call on dated 23/07/2018, we have stopped all collection activities from your loan account for next 10 days.

Additionally, your loan is having the delinquency amount of Rs.977/- which is pending from last 32 days. Hence, we would request you to kindly make the payment at earliest to avoid late payment charges and collection activities.

We are pleased to inform that your query has been resolved successfully.

I hope you had a great experience with us!

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: Ahmedabad, Gujarat, 382443

I have Purchase Mobile Phone Htc Desire 830 On Home Credit Finace.i have Pay Advance 6000 Rs & 1310*8 Emi. First Emi Not Credit In My account Because Bank Issu Ecs Not Appor. So Home Credit Collection Excutive He name Is Vivek Desai He All Emi Collect With Me And he take Receipt After 2 years R C Gautam Advacote Delhi Call Me Pay 8900 rs Why I am Pay.. Every Day Call Of Rc Gautam Adovacate Office. I am Inquire Delhi High Court Its Fake. If You Resolved My Complain. If You Not Resolved My compain I am Go To consume Court

Aug 27, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: New Delhi, Delhi, 110053

Website: [email protected]

Dear sir

my name is unish khan my lone no is ([protected]) last time finance mobile phone 13/02/2018 but i had paid all the EMI to time to time ..today i want to finance a new MI phone but the one issue is face is my case was reject but i don't know what the reason is it and home credit agent miss behavior to me.
SANJAY TELECOM 3RD PUST USMANPUR DELHI--53

PLZ REPLY ME.

Thank you
Unish Khan
mob.no-[protected]

Aug 21, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2018

Home Credit India Finance Customer Care's response Dear Unish,

This is in regards to your concern registered with us.

We regret to inform you that your application for the loan was rejected and we are unable to share the rejection reason as per the company policy.

However, you can apply for a fresh loan after 90 days of your last loan application date. We are looking forward to your continued relationship with us.

Further, we would request to share us the complete details of misbehaviour so that we can check and assist accordingly.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: Chennai, Tamil Nadu, 600026

Website: www.homecredit.co.in

My name R DINESHKUMAR I have taken loan in home credit..My loan no [protected]..I took loan 129000.for 48 month emi at time of applying they told 24 % flat interest. But I m getting diminished rate of interest .. Interest itself I'm getting 4500 every month. So I called customer care they didn't respond properly.i ask for foreclosure ..Already I paid 7 emi...Balance 41 emi my total principle outstanding is 120148 as per my Interest certificate .But they r asking to pay 125000.. how I asked customer care..They r telling we don't know ..Speaking rudely to customer s . My mob no [protected].. they given all fake communication. I'm very poor family kindly help me and take severe action against home credit . I have attached my loan interest certificate. And my calculations of my principle amount of balance 41 Emi

+1 photos

Aug 26, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Home Credit India Finance Customer Care's response Dear Dineshkumar,

Thanks for contacting Home Credit.

In regards to your concern, we would like to inform you that the Interest amount has been calculated using the flat rate of interest for the entire loan period. Interest Amount shall be appropriated to Loan account on the basis of the monthly reducing balance of the Loan Amount. Hence, we request you to make your EMI payment as per the loan summary, which was signed and agreed by you at the time of loan availing from Home Credit.

Additionally, as we observed from our records that, already your ECS (Electronic Clearing System) facility has been approved on the captioned loan account.

Further, we recommended you to maintain sufficient balance in the nominated Bank account at least 6 days prior to the due date to avoid bounce charges and any late payment charges also to maintain the healthy CIBIL record.

We are pleased to inform you that, your concern addressed successfully.

For any further help, please feel free to contact us at[protected] or email us at [protected]@homecredit.co.in.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: Ranchi, Jharkhand, 834001

Dear home credit, this is to you to inform about the errors and bugs infested in your website, which are not letting me complete the loan process application futher than the attached screenshot.
What is the meaning of insta cas wehn the ap[plication is not processing.I needed the cash for medical emergency . Dear home credit team please look in to this
my name is avinash kumar
my number is [protected]

+1 photos

Aug 23, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

Additionally, we would like to inform you that you need to write an email to [protected]@homecredit.co.in regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: Mumbai City, Maharashtra, 400097

I have already call on Customer Care before one month for NOC
Customer care office said that you have recd NOC mail on register mail id within 3 working day.I have not recd any NOC letter from Home credit
My loan number is - [protected] / [protected] / [protected]

All above 3 loan clear on time to time
But i have not recd any NOC letter
Require on urgent basis

Aug 23, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Home Credit India Finance Customer Care's response Dear Yogesh,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would like to inform you that we have share No Due Certificate (NDC) for contract number [protected] & [protected] via registered email id [protected]@gmail.com on dated 19/07/2018.

Further, we have handed No Due Certificate (NDC) for contract number [protected] to you on dated 16/07/2018 at Rabale office.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: Chennai, Tamil Nadu, 600026

Website: Homecredit.com

I have taken personal loan in home credit 129000...My loan number is [protected]..My emi 5360 every month...in that emi interest itself I m paying more than 4300. 7 month emi already paid. Balance 41 month my total principle 119, 880. Now I call customers care and request for foreclosure they r asking to pay 124550 .I ask y this much amount that exe telling u have to pay we don't know the details. Last week they told at time of foreclosure u have to only principle amount only. No need to pay interest for balance interest.. they r cheating customer by giving fake commitment. In interest, emi foreclosutre etc. All they given fake communication .. they cheated me and threatening me sir.

Jul 13, 2018

Complaint marked as Resolved

They didn't give any clarification no mails received. I know they r cheating customer by giving fake commitment...And threatening I not paying we will put in cibil defaulters..I m mentally disturbed. Place kindly take severe actions against home credit

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Home Credit India Finance Customer Care's response Dear Dineshkumar,

Thanks for contacting Home Credit.

In regards to your concern, we would like to reiterate you that the Interest amount has been calculated using the flat rate of interest for the entire loan period. Interest Amount shall be appropriated to Loan account on the basis of the monthly reducing balance of the Loan Amount. Hence, we request you to make your EMI payment as per the loan summary, which was signed and agreed by you at the time of loan availing from Home Credit.

Additionally, as we observed from our records that, already your ECS (Electronic Clearing System) facility has been approved on the captioned loan account.

Further, we recommended you to maintain sufficient balance in the nominated Bank account at least 6 days prior to the due date to avoid bounce charges and any late payment charges also to maintain the healthy CIBIL record.

We are pleased to inform you that, your concern addressed successfully.

For any further help, please feel free to contact us at[protected] or email us at [protected]@homecredit.co.in.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: Agra, Uttar Pradesh, 283122

Website: www.homecredit.co.in

Hi,
through homecredit India my loan is registerd on 17th June 2018 they as per policy the promise me to dispense money with in 5 working days but I received my money after 10 or 11 working days and the financer told me you can foreclose your loan within 15 days after dispatch the cash.
Now I want to close my loan as per 15 days but they are refusing and asking me to pay through EMI.
i am not comfortable because they dispatch the cash to let and the cash is not useful to me so please help me without using money why I pay the interest rate of 35.89% and also including charges of save pay, early payment and insurance.
Please help me regarding this issue.
Thank you.

Aug 27, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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They are cheating people as I read in this forum. They shall approve your loan and shall fix next month date as emi. They shall not disburse the amount in your account for many days. I applied for loan on 7 July 2018 and they approved it on 7th and fix my emi from 7 August. Till now ie 10th night at 7.30 pm, they haven't disburse amount. Not even any call or email to my complaints. I even shared my bank statement. But everyday they keep saying ki money ll come by evening on helpline. My loan account number is [protected].

Whoever reading kindly don't fell prey to these people, for 50k loan, loan processing fee is 2500 and interest rate 28.5 % and worst they ll fix ur emi and shall not disburse money for many days as can be seen in other complaints. I even share my bank statement but they never replied back.

Vikramjeet

+1 photos

Aug 26, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Home Credit India Finance Customer Care's response Dear Vikramjeet,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We have forwarded your request to the relevant team for money disbursement with request number 13004668 and we shall provide you with an update within 3 working days.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Mene apki site par loan k loye apply kiya tha sab kuch verify karwa diya par fr muje abhi tak ye nahi bataya gaya mera loan approval huya ya nahi very bed service costumer care puvh liya wo koi jawab naji dete mail kar di [protected]@ par fr bhi koi response nahi pls bata de mera loan approval huya hai ya nahi mene 6 stage complete kar di emi ki kishat bhi muje bata di oar 7 stage par jakar processing likha ata hai fr wo home page khol deta hai ...my name is garima sharma n mail id is [protected]@gmail.com

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Aug 24, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Home Credit India Finance Customer Care's response Dear Garima,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would like to inform you that your loan has been rejected.

Further, we wish to inform you that you can re-apply for the loan once again post 90 days from last applied date.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: Thiruvananthapuram, Kerala

Website: www.homecredit.co.in

DEAR HOME CREDIT

i am one the customer HOME CREDIT
I have a loan account for a samsung mobile phone, to pay my third EMI i have approached one showroom named SALALA MOBILES neyyattinkara trivandrum, where one of your representative was live & he told me the they won't take the payment because the mobile phone i brought was not from there. he handled me in a very rude manner between the conversation.

while the customer care representative called me for enquiry he told me that i can pay the money on any shop where a home credit representative is present.

Is these type of rude & harsh behaving employees do they recruit for customer service ?

very very pathetic!!!

surely i will mention this harassment in my FB

every body want to know about the indecent behavior of employee in the organization

Sep 7, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: 421003

Website: Homecredit.co.in

SIR / Madam
I have applied for mini cash loan of 50000 with tenure of 12 months my loan has been approved on 3rd of july but their is no contractual agreement created on final step have contacted customer care for several time they donot have any solution they are telling to send email on [protected]@homecredit.co.in and their is no reply from their after this i got one verification call madam told emi time bhariye cibil score what disgusting thing loan has not been credited my account how i will pay emi one of the customer care exe told me that vickyji aapke email meim agreement aaya hoga uska sign hona rehgaya hai.
I am already homecredit customer and paid all duea ontime. Just i want the final answer will get this instant loan of 50000 or not my ref no is [protected] my mobile no is [protected] email id is vicky raj wadhwani

+1 photos

Aug 26, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Home Credit India Finance Customer Care's response Dear Vicky,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.
We would like to inform you that you need to write an email to [protected]@homecredit.co.in regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Sir, My registered mobile no. is [protected] . It was wrong written in previous post. Rest every thing is correct. I am egarly awaiting resolution of my complaint and give a written complaint to. Police commissioner of Jaipur not to use force by home credit gunda's in the event of not depositing further EMI till the dispute resolved. I will request the concerned authorities. for CBI enquiry against this fraud company. Which take licence by any way and fool the people.

Aug 28, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Home Credit India Finance Customer Care's response Dear Anant,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.
We have forwarded your request to the relevant team with request number 13029008 which is under process and your dedicated relationship manager would contact you within 48 hours for the same.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Address: Jaipur, Rajasthan, 302001

This is Anant Bhatia, I have a personal loan amount 67000/- I have taken on 27th Nov 2017 for 3 years.Customers I'd. 4146522 Contract No. [protected] Reg. Mob. No.[protected] DoB 26th Jan 1993. Dear Sir/Madam, Before receiving loan from Home Credit your executiy told me that after six month you can for close your loan account without any interest changes. I have paid total 7 installments . Now I want to foreclose loan but customer care executive asking me to deposit about Rs 63000/- amount to close this. Here they are asking me for excess amount which is totally unacceptable after long conversion he told me that you will receive a call for exact amount with breakup or you can submit a complaint to [protected]@homecredit.co.in. but up to now I have not received any call. As per communication along with your executive before receiving loan you should provide me the foreclosure amount without any interest. Kindly justify it and provide me the correct and exact amount without any interest to close it. Otherwise I will not pay the Emi from next month. I am following up with custom care team various times but no satisfactory response received. Thanks. C.c. To CIBIL and PMO for kind information

Aug 27, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Jul 13, 2018

Updated by akbpower54 Dear Sir/Madam, This is Anant Bhatia, I have a personal loan amount 67000/- on 27th Nov. 2017 . Contract No. [protected]. Customer ID. 4146522. Registered Mob. No. [protected]. DOB. 26th January 1993. I have given 2010.00 as processing fee before disbursement of loan on 33.85% flat interest. Monthally installment calculated as. Interest= 68036/36=1890. Principal 67000/36=1861. Total month ally installment is. 1890+1861= 3751/- Before receiving loan from Home Credit your executive told me that after six month you can for close your loan without any interest charge. It is also written on the sanction letter.I have paid seven installment I.e. 1861*7=13027 as principal and 1890*7=13230 as interest. Remaining amount.[protected]= 53973 as per calculation by my C.A.But your customcare and senior officer demanding more than 63000/- for foreclosure which is totally unacceptable. 12 days have passed but there is no response from your side. You are mentally harassing me by wrong calculation and threatening me for case and demanding more amount for foreclosure..I will file a case in consumer forums for mental harassment and not providing correct calculation for the foreclosure of loan as told to me before disbursement by your executive. I will also write to Grievance cell of Honorable Prime Minister, Finance Minister and RBI. for justification. Also I am in touch with media and news papers. I request you once again to provide me correct amount to deposit immediately to foreclosed the loan. I will not deposit further emi if it is deducted by ECS than it will be treated as payment of principal amount. C.C. [protected]@cibil.com. If you people not responses (as per your habits) than I will free to take any step which may harm your reputation. Thanks. Anant. Bhatia

Verified Support

Jul 25, 2018

Home Credit India Finance Customer Care's response "Dear Anant,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.
We have forwarded your request to the relevant team with request number 13029008 which is under process and your dedicated relationship manager would contact you within 48 hours for the same.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO
"

Aug 06, 2018

Updated by akbpower54 Dear Sir/Madam 7 days back I received your phone call stating that your compin will be resolved in next four day a mail will be sent to you regarding this but till now no phone call or e-mail I received.

Aug 06, 2018

Updated by akbpower54 DearSir/Madam. Today I received your resolution and find it not acceptable and concerned custom care representative told that they are right and do whatever you can do in this regard. As per my previous letters I am writing to RBI and Grivience cell of Respected P.M. and using twitter, Facebook, WhatsApp and other social Media for telling the people Fraud being done by your company. Thanks

Aug 06, 2018

Updated by akbpower54 I request the people of India not to take loan otherwise they will stupid you as to me.Please check my case.

Aug 07, 2018

Updated by akbpower54 About 8 month ago I received a phone call from Home Credit that you have got pre sanction of 67000 loan . you can foreclose it after six month. They charged 33.85% flat interest and after six month they do not response any call and demanding Rs 10000 extra for foreclosure of loan.I am submitting my greviance to Reserve Bank of India. Honourable Finance minster and honourable Prime minister for fraud done by this co.to poor people of India.They can manipulate recording, can manipulate documents but can not manipulate RBI rules and IPC of India.I request the Honourable Prime Minister and Finance Minister to take action aginest such fraud company which are cheating poor people of India .RBI governor kindly look into the procedures of this co. and do the needful.They are not responding calls . Expending crores of money to layers and middlemen and cheating poor peoples. Thanks

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A

akbpower54

from Balotra, Rajasthan

Aug 31, 2018

This co. giving false resolution rate as no case is resolved as it is blackmailing in the name of Civil and legal procedure. Please be alert.

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Address: New Delhi, Delhi, 110019

Website: www.consumercomplaints.in/new_complaint

I m name is seema my loan number is [protected].
Sir I don't know how to do approved loan for without my permission. I don't know what to you do. I am shocked on date 5july 2018. My bank sending sms (credit amount on rs 1, 17000/- from home credit India loan department. Home credit India tottaly faruding me. I m meet with your senior officer Mr Manish kaushika and sent the all details but he is not responsing me.i have registered the complaint for home credit coustmer care department and direct home credit head office in gurugram. But didn't helping me. So I m going to nearest police station and I have to register the FIR against home credit India all staff, sales executive and your senior Mr Manish kaushik. home credit India company. and I have going to court. Issue the notice for under section ipc 420 case registered tottaly faruding me from home credit India.
How to approved the loan without my permission and information. So I requested you please pro closer this loan after that I see in court. That's final
Thanks
Seema
[protected]
Email. I'd [protected]@gmail.com

Jul 06, 2018

Updated by aakiwaheguru@gmail. Com Hello sir
I m seema verma my registered mobile is[protected].i don't know how to approved my loan and transfer the amount on this date 06/06/2018.
So I have to cancell the loan and amount. What's is the producer for pre closer loan. Because I have don't apply for any loan so how to transfer my amount my bank account. I any thing he is fraud with me. Pls help us.
You are did not helping me
So I m going to nearest police station and register the FIR against home credit and any other person for approval the loan with out my permission and without any signature and verification.
I requested to you pls help me and pre closer the Loan
Thanks

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Address: New Delhi, Delhi, 110006

Hi I've just completed my online loan application and my loan got approved but money is not credited to my bank yet
And this is happening to most of your customer I don't know why this is happening please solve this issue otherwise cancel this loan
please help and check what happened
This is my reg phone number
[protected]
My email I'd is [protected]@gmail.com

Aug 6, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We have referred to your account, and pleased to inform you that we have already transferred the loan amount to your bank account on 06/07/2018, so we would request you to please check with your bank in this regards, if the amount is not credited then please send us your updated bank statement, so that we can check and assist you accordingly.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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K

Kumar Sunthiya

from Anupgarh, Rajasthan

Jul 19, 2018

Not Proses 7 Estes

loan amount not credited in my bank - Comment #3161048 - Image #0

loan amount not credited in my bank - Comment #3161048 - Image #1

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Home Credit India Finance Customer Care's response, Jul 21, 2018

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Dear Customer,

Thank you for contacting Home Credit.

We regret for the inconvenience caused while applying for loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Address: 282002

Website: www.homecredit.co.in

My home credit loan number is. [protected]

Loan amount :- 34000
File changes. :- -1020
Final amount rec. 32980
Emi. 2623
Interest rate. 42.58%/year
Number of monthly emi :- 24
Me 2623 ki 6 emi pay kar chuka hu 2623x6=15738 or aab mujhe apna loan close karana hai to mene customer care par call kiya wo log bol rahe hai ki rs. 30803 pay krna padega tabhi loan close hoga. Jab mene loan liya to mere se bola tha ki 6 month baad aap loan close kr sakte ho.. 0% interest lagega bache hui principal amount par.. Agreement ki according mera loan account close krne ka amount 25500 hona chahiye.. Plz iss problem ko solve kro otherwise me ab ek bhi emi pay ni krunga..

Aug 12, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

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Jul 05, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Apologies for the inconvenience.

As per the terms and conditions mentioned in your Loan Summary, the interest amount has been calculated basis the annualised flat rate of interest.

The apportionment of the interest amount over the period of the loan is done on a reducing balance method so that the interest charged on a monthly basis is consistent with the principal outstanding at the end of each month.

We assure you that the total amount of interest received from the customer basis the flat rate of interest provided on the loan summary remains the same.”

There are no foreclosure charges, however depending on the date of Foreclosure, the interest for the number of days in the month till foreclosure happens is calculated in a pro-rated manner.

Further, we wish to inform you that it is the system generated amount which will be calculated automatically. However, if you wish to foreclose the loan you need to pay the amount which was shared with you over a call. Further, for more clarification would request you to refer the loan summary as all the terms and condition are mentioned on it. .

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 05, 2018

Updated by Vijay9719 Mtlb aab log 15738 rupye interest ke kha gaye .
Agar aap log reducing balance method use kar rahe ho.. to flate interest rate agreement me kyu show kar rahe hai.. mtlb hum logo tumhe flat interest de or tum log apne system se usko reducing balance method se deduction kro.. iska kya mtlb hai agar balance reducing method use krna hai to instalments banate time bhi usme balance reducing method use krte hue banao.. hum logo ke pass haram ka paisa ni h jo tm loan walo ko de de.. mera credit card se insta loan chl rha h mujhe ache se pta h balance reducing method kis tarah se EMI generate krta h.. ya to meri iss problem ko solved kro thik se otherwise me ek bhi EMI pay ni krunga jada se jada kya hoga mere cibil score ki L lag jayegi or notice aayega wo me dekh lunga fir dekhta hu tumhara recovery department mere se kaise paise basool krta h.. aage as your wish ya to mera jo ijjat wala amount hai usse lekar account close kro otherwise me ghanta EMI pay krunga

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Jul 07, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

Apologies for the inconvenience.

We wish to inform you that we have already shared loan summary with you and all the loan related information has been mentioned on it. We request you to please make the payment towards your loan as per the terms and condition of loan summary.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Jul 07, 2018

Updated by Vijay9719 I don't pay any EMI and me aaj hi jakar apna account close kara Kar aata hu fir le lena mere se EMI ECS se ok tumhari company bilkul fraud h.. loan lene se phele kuch bataya jata hai or loan lene se baad customer ko chutiya bana kar paise thage jaate hai.. 42.58% per year interest le rahe ho.. bc loan amount 34000 hai nd file change katne ke baad 32980 loan milta hai jiska 2623X24=62952 le rhe ho nd 15738 pay krne ke baad bhi 30803 or pay krne ko bol rhe ho. Chutiya samaj rakha h kya.. aaj hi me Relationship manager se baat krke account close kra deta hu then fir le lena mere se EMI or loan amount

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Address: Pune, Maharashtra, 411057

Website: Home credit

My name is gaurav my contact number is [protected] my mail id is [protected]@gmail.com
My loan reference no. Is [protected]
I applied for insta cash loan of 50000 i got the approval. But your contractual documents not generated yet. I rise my complaint on [protected]@homecredit.co.in but no use no reply from online team. Customer care department don't have solution for it.
What type of service you providing to customer? Or you making fool to us??
Even after following your procedure you guys not revert.
I am attaching screenshots of error and my mail outbox so you guys see how many mails i sended to your department.
Please at least give some solution. Waiting for your positive reply.

+3 photos

Jul 30, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

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Jun 29, 2018

Home Credit India Finance Customer Care's response Dear Gaurav,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would request you to go online and acknowledge the further procedure for your online loan.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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G

Gaurav Phulpagar

from Kolhapur, Maharashtra

Jun 30, 2018

Nothing happened... process is as it is.

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Address: Pune, Maharashtra, 411058

I had applied for a mini cash loan on 20 the of june and it was approved the same day. But due to some technical website issue from their end i was unable to sign the contract papers. And it's not only me but there are multiple people with the same complaint. I have also written multiple emails to home credit but i always get automated response from them. I don't think they need any more customers now. Their customer care team does not even know how to talk to customers and always ask to write emails to [protected]@homecredit.co.in. I have done that multiple times but still i never get response from their end. I am again attaching the screenshots of the issues which i am facing. A good experience is shared with only 3 people but a bad experience is shared with tons of people home credit needs to understand this. Also there should be some alternative way to overcome this issue like they can send us the contract documents on our email id.

+2 photos

Aug 18, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Home Credit India Finance Customer Care's response Dear Customer,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

Additionally, we would like to inform you that you need to write an email to [protected]@homecredit.co.in regarding the query you have and we would also request you to kindly share the error screenshot.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Jun 28, 2018

Updated by Andynewbie My loan number is [protected].I am unable to sign the contract documents because they are not getting generated.I have written multiple emails to [protected]@homecredit.co.in.Atleast reply to emails.and also check the attached image.

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Jul 01, 2018

Home Credit India Finance Customer Care's response Dear Anand,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We wish to inform you that we have forwarded your request to the relevant team and we shall provide you with an update within 3 working days.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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Jul 17, 2018

Home Credit India Finance Customer Care's response Dear Anand,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We would like to inform you that your contract [protected] has been cancelled.

Further, we wish to inform you that you can re-apply for the loan once again.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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G

Gaurav Phulpagar

from Kolhapur, Maharashtra

Jun 28, 2018

I am facing same issue . Worst service ever I experienced.

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J

Jay Siddhpura

from Bhopal, Madhya Pradesh

Jul 19, 2018

My samsung mobile galxy j7 prime home credit loan cloed and

Ndc letter after a long time request custmere care to the write..

Pls send a mail NDC LETTER MY EMAIL ID PLS...argent

My email id [protected]@gmail.com

Reg mobile:- [protected]

Ok

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Address: Ludhiana, Punjab, 141401

Website: Loan issue

My self monika devi
My registered mobile no. Is [protected]
Sir maine loan karwaya tha aapki company se. Aapki comapny ne miss guide karke mera loan sanction kar diya. Aur abb meri koi sunwai nahi ho rahi. Customer care bhi neri help nahi kar raha. Please sir help me. Sir mere 2 loan chall rahe hai. Apki company ne mujhe ek loan ki offer di. Unhone kaha ki aapka purane dono loan band karke ek naya loan activate kar denge. Aur aapko purane loan ki installment nahi deni hogi. Sirf aap naye loan ki installment pay karenge. Par mujhe purane loan ka bhi message aa gaya ki. Woh bhi aapne pay karna hai. Maine customer care ko phone kiya tou woh kehte ki aapko purani installment pay karni hoggi nahi tou aapko penality deni padegi. Iss tarah company walon ne jhooth bol kar mera loan kiya aur abb. Woh taal matol kar rahe hai. Sir mujhe mere paise chaiye nahi tou mera loan cancel kijiye

Aug 7, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Home Credit India Finance Customer Care's response Dear Monika,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We have forwarded your request to the relevant team with request number 12495050 and we shall provide you with an update within 5 working days.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

Verified Support

Jul 01, 2018

Home Credit India Finance Customer Care's response Dear Monika,

Thank you for contacting Home Credit.

We would like to inform you that your contract number [protected] & [protected] is in finished status.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

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