[Resolved]  Home Credit India Finance — personal loan related issue

Address:New Delhi, Delhi, 110059

I already in relationship with home creadit since 5years recently in january 2019 i had a personal loan from your side with contract id ([protected]) contact number ([protected]/[protected]) now i want to renew the same with new one loan worth rs2lakh to need to close my current loan and use pending amount but your consumer care said i not had any offer in my profile so they not give me an loan i want to ask only one question when i had 5years relation with home credit my record also ask you that i had no bounce no late fee in my past loans so why you not give one more loan to me with same profile this behavior not expected from a big company like home credit
Kindly contact me on [protected] this number
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 5, 2019
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Oct 04, 2019
Updated by DineshYogi
I Already In Relationship With Home creadit Since 5years Recently in January 2019 I had A Personal Loan From Your Side With Contract Id([protected])Contact number([protected]/[protected]) Now I Want To renew the same With New One Loan Worth rs2lakh To Need to Close my Current Loan And Use pending Amount But Your Consumer Care Said I Not Had Any Offer In My Profile So they Not give me An Loan I Want to Ask Only one Question When I Had 5years Relation with Home credit my record Also Ask you that I Had No Bounce no late fee In my Past Loans So Why You Not Give One More Loan to Me With Same Profile This Behavior Not Expected From A Big Company like Home credit
Kindly contact me on [protected] this number
Verified Support
Oct 05, 2019
Home Credit India Finance Customer Care's response
Dear Dinesh,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we would like to inform you that you can apply for online cash loan ranging from Rs. 25, 000/- to Rs. 2, 00, 000/- from home credit mobile application.

We appreciate your patience and understanding with this.

For any further help, please contact us on our email id:[protected]@homecredit.co.in

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
Complaint comments 

Comments

Dear Team,

At the time of Mobile Loan dealer name nevil network ask to me Cash Back Offer Apply but till date not credit my ac in cash back amount Plz Do the need ful on urgent basis.
Vipul Ruparel mo:[protected].
Dear Sir,

I, Shyam Kumar having customer id: [protected], request you to let me know the Interest rate charged on my loan having EMI Rs. 3, 432 & Principal Amount Rs. 72, 000 & Tenure 42 Months. As i have seen the acknowledgment, Interest Rate charged on my loan was 28.63 % p.a. compounding monthly.

As i saw the repayment schedule sent by you, interest charged on loan 45% p.a compounding monthly which is inconsistent with the rate mentioned in the acknowledgement i.e 28.63% p.a compounding monthly.

And Please find the attached file in which i have shown both the scenarios or you can yourself calculate through EMI calculator attached.

So Please don't try to do such manipulations with me and try to re-issue me the updated repayment schedule as per the rate of interest 28.63% p.a asap .
I am really looking forward to your reply in this regard asap.

For any communication in this regard, please contact me on Mob No. [protected]

Regards
Shyam Kumar

2 Attachments
Cash back not credit in my account
Vipul Ruparel [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information