Home Credit India Finance Complaints & Reviews

Oct 15, 2020

Updated by Midhun Thangavel HI sir I have cleared my phone loan and i want NOC of the same in hard and soft copy, so pls kindly provide me as soon as possible. Almost 45 days waiting for the NDC letter.. very urgent for bank loans

Contract number: [protected]

Mobile number: [protected]

Name : MIDHUN.T

Sep 19, 2020

Updated by paritosh_12 Dear Sir/Mam,

As I Paritosh Jaiswal want to update some news regarding aforesaid issues as I received a call from home credit customer care Name as Adesh Kadam on dated 18/09/2020, time:- 07:09pm where he demanded my statement of account where it is clearly mentioned that on dated 15 September’2020 amount has been debited against ECS hit without my permission...
So, I request you kindly help me out to get resolved my issues and please take an initiative action against company for getting me cheated

Regards

Paritosh Jaiswal
Mobile: [protected]

Sep 23, 2020

Updated by paritosh_12 To Honable Consumer Forum,
New Delhi.

As I Paritosh Jaiswal would like to inform you that I had received a call from home credit customer care executive MR. Adesh Kadam on dated 21/September/2020, Time:- 5:50PM, where he was making a continuous argument till 7 minutes where he and his company was just denied to accept their mistakes which was they done.

Where he hold me that moratorium for month of July 2020 & August 2020 you apply at late time but they are totally wrong.

As I am sending the mail copy confirmation from their executive where it is clear mentioned the date and time of moratorium for aforesaid month & same as all conversations is also available their...

So, I request you kindly help me out to get resolved my issues and provide me a proper justice for my aforesaid issues...

************************************************
Dear Team,

As I let you know that I already take a permission for Moratorium of different month so, how you can make a ECS hit...

Regards

PARITOSH JAISWAL
M/S Varanasi Auto Traders {Proprietor}
# [protected]

From: [protected]@homecredit.co.in
Sent: Tue, 22 Sep 2020 11:50:00
To: jai.[protected]@rediffmail.com
Subject: Re: Moratorium for month of September

Dear Paritosh,

Thank you for contacting Home Credit.

Apologies for the inconvenience you have been through.

As communicated by your dedicated manager dated 21-Sep-2020, the ECS return charges levied on your bank account against your ECS bounced on due date of both loan accounts.

We did not observed any Special Hit presentation on your loan account from our end. Please make the payment as per revised repayment schedule to avoid further collection activities, late payment charges and maintain good credit score.

Further, if you have any discrepancy in the resolution provided, we request you to share us the valid proof of your claim. So, that we can check and assist you accordingly.

Please note: Do not fall prey to EMI Moratorium Frauds. Home credit will never ask for your OTP, Net banking, Mobile banking password, Customer ID, UPI pin etc. for deferring your EMI payments.

For quick access to your account information, please use our Home Credit Mobile App. To download it from Play Store click here.
You can also Chat with us between 9:00 AM - 6:00 PM from Monday to Saturday for account related query or request.

Now get up to 20% discount on Samsung products at Home Credit website, available on easy EMI options. Check Now.


Regards,
Shruthi.S
Customer Care Team

Sep 23, 2020

Updated by paritosh_12 To Honable Consumer Forum,
New Delhi,

As we all knows that Honable PM Mr. Narendra Modi ji, already mentioned that not a single NBFC will get charge and penalty on EMI & not going to force a customer to pay emi due to lockdown and COVID-19...

So, I request you kindly provide me a proper justice from your Honable Court...

Regards

Paritosh Jaiswal
Mobile #[protected]

Sep 14, 2020

Updated by manishagutte I have received call but it's not resolved yet they are still asking pay to 3 time interest.

Sep 11, 2020

Updated by Goundla Tulasidas My loan tenure 36 months but home credit app showing 43 months .I need clear explanation 7 months extra showing app who is take responsibility please update me status asap.

Sep 19, 2020

Updated by Taranjeet 18 YOU PEOPLE ARE JUST PRETENDING TO RESOLVE THE ISSUE, BUT NOT DOING ANYTHING

NOT AT ALL HELPFUL, NO CUSTOMER SERVICE ...AT ALL!!!

THIS IS NOT RESOLVED

All I am asking is to send the calculation of how the moratorium charges are calculated and now the new loan amount has been restructured.

Instead of resolving this … you are just playing around

I am already in conversation with my lawyer for this case, how you people are replying inappropriately to my emails.

Since Aug 21, 2020 till Sep 18, 2020, almost a month!!! and issue not resolved

You are not providing resolution to my query; you are just dodging the questions, wasting time,

I have all the calls recorded, which are being used for this.