HomeShop18 Complaints & Reviews

I ordered a cook and serve 3 piece set on 5th aug 2017. I got the same product. But the capacity of the bowls mentioned on the website were completely different what i received. Site mentions 2.5l, 1.5l, &750ml. While i got is entirely different.
I repeatedly asked them to pic the items back but inspite of assurance they did not pic the product back. Meanwhile i had to go back to my home town on1st september and due to my medical issues i returned only on friday 18.11.2017. Now they are not ready to their product back. I had also informed them that i will not be available after 31st august.

Today morning at around 9.30 am i also received a call from a person pretending to be from homeshop18 and told me that i have won a tata safari against the order placed by mw online of rs. 889/-. The person told me whether i want the tata safari or cash which will be 12 lacs approx. But i asked him to call me latter as i was driving, till then i traced the numbers from which i got calls the numbers were [protected] and [protected] both the numbers were registered in bihar, patna. I also called the complaint cell/ legal cell of the home shop18 and asked them to take action against those who are leaking the sensitive information of homeshop18 as the caller new my order no. And other personal details also. When this was told to the legal cell executive of the company he said that they will take action against the fraud but i fail to understand how will they trace them.
So friends be aware of these kind of calls and don't share any sensitive information like bank a/c no., debit/credit card no. Etc. With them.

Hi team,

I ordered the combo and got delivered on 01.11.2017, and found the sewing machine fault hence called the next day and complained over telephone @[protected], since then only false promises of replacing faulty item, rs.1500/- rupees fifteen hundred only.
I have emailed as well (Request number #1588406), one rude agent called last week and then no activity from their end.

Please do the needful and get the item replaced or arrange for refund.
We appreciate your time and help.
Regards,
Deepa
[protected]

Customer service manager...
As mentioned above whole parcel delivered damaged... Hs[protected] order no.[protected].
It is surprising that i was asked to send photos of the damaged package because if some don't have a facility to do so, what will he do. Is it not cheating!?

Please refund and return this parcel of the above order urgently...

Awaiting quick action...

Regards,

Abdussamed derby

We received a call saying that we won a tata safari as a first prize from home shop 18. But we need to submit some registration charges. Do we need to submit the charges or is it a fake call. Kindly suggest a way out.
They are asking us to either take a tata safari or rs. 12, 80000.
They are asking us to give the money in sbi acoount. We asked them to give us some proof but they are denying by saying that we don't provide any proof as it is the first prize.
We received the call from [protected].

Mr. Amit kumar sharma he has phone call me and said you have won tata safari car and you should fill money 12500 an account of mr. Chandan kumar sbi account no [protected] they both said me wait 5 minute money will transfer in your account. But money was not reaching my account they also said me 25200 rs needed transfer in your account so i said them i could not manage money so pls revert my money they told me we could not revert money do anything so what to do.. How to believe on home shop 18? How to shop to home shop 18?

Home shop18.com - order i d: [protected]

I have purchased a sweat shirt from this company online. They have sent me defective sweatshirt. I was out of station so was not able to try it within 2 days. After that i saw that the product is defective and not wearable at all. So i requested them a complaint on phone but they denied by saying that you have to complain within 48 hours of delivery. I was not aware of that fact and also due to some circumstances i was not able to try that before. The company has send me defective product and now do not replacing it.

Order i d: [protected]

I want my money back as you can't cheat customers by sending defective products.

I can understand that if by any reason the customer do not like the colour or other style after receiving it then the policy of 48 hours works.

But for defective product how can they say that we have 48 hours policy. As per rules company cannot sell defective products to customers and no policy of company can stop customer's right from taking his hard earned money back which company has taken by cheating on him through sending defective product by taking cover behind there policies.

Defective product is always allowable to be replaced or money has to be returned.

Hi homeshop 18 your product superclean maha combo product i had saw same on shop cj with same anchors and same video on you tube in shop cj there is also 6 monyhs waaranty and delievery posible to my pincode 821115. On your channel why same product cannot be deliever to same. I can order from shop cj but i have my refund copoun. Please do somethinggggggggggg

Sir/ madam
With due respects, i would like to submit that i purchased ladies suits from your company i. E home shop 18 on 15th august probably which was live on tv that day. After ordering the same i received the suits but they were short in size. After calling the delivery boy i handed over the same to him and he assured me to change /money back and accordingly handed over a slip to me. After various requests he again came to me and said to hand over the slip and i will return the money of the ladies suit tomorrow. But so far i have not received any thing from him. I called him thousands times but all in vain. The phone number of delivery boy is [protected].
Sir/madam, before going to court of law i request to solve my my case and direct the delivery boy to return the money which i have paid to him as soon as possible.
Thank you.
Imtiyaz ahmad dar mobile no.[protected]

I call to your customer exciustiv for order any product but your exciustiv is toking to me for unresponsiveblely deal me so i didn't satisfaction and his ride behaviour so i will sujuzest to avery one does not purchase any product on your channel gateway this number is his collet on 17/11/2017 to this number [protected] at evening so take necessary step for your report thank

Dear sir/ madam,

I have order wonderchef otg through homeshop18. My order id is [protected] and booked it on 12 october 2017 through cell phone. I got this product in defective condition. It's upper and back side panel are little bit band and it's heating elements are not working properly. It's temperature performance also not good.

Since i have received otg, regaularly i am complaining to homeshop 18 and wonder chef customer care on phone but i didn't get solution. Customer exectutive and senior person of homeshop 18 are asking time to wait 48 hours and 72 hour to take action but already there is one month finished no one is taking proper action about it.

Hope you will do needfull asap. And kindly make arrangement to return the product.

Thanks®ards,

Bilkis khan
[protected]

I had ordered 3 designer saree by adhira company on 26/10/2017 in homeshop18 and these cheaters have delivered me wrong cheap saree. This was not at all expected from homeshop18. I have complained several time since last 20 days for replacement but these people are only fooling the customer. My order no is [protected]. I need strict action within 2 days. Either deliver me my ordered pack of 3 saree or give my money back.!!!

Dear sir congratulation
You are tv show homeshop18 you win 1st prize is tata safari car rs 1260000 registration service charges on depoist only call [protected]. I got the msg from home shop 18. And i got call from [protected]. He demanded 8000 against registration charges for the same. How homeshop 18 customer data has been leaked to others. I did not pay this amt to him bcoz i know it is fake call. But some action need from home shop 18 management for this type fake calls.

+[protected] Ye number se call aaya or bola ki home shop 18 se bat kar rahe he aapko lucky dra mill raha he mere se online Rs.mange 10day ho gaye abi tak kohi postmaster aaya ni ye jo bi asa kar raha he sir unko pakd ke hamara pesa vapas dilva do sir mai bahut garib hu ye kis chkker me pad gaya en logo ne pura account khali kiya mera Aaj ke baad kabi online shoping nahi karunga homeshope 18 aap eske jimedar ho hamara pesa vapis karo nhi to compny band karo

We hv order kissen multi blender 5 in one seeing marketing yr good channel however we had recd this consignment thru courier against our order -[protected] on dated 14/11/2017

When we opened this pks then we have been noticed one blender missing fm pkg further we also be experiencing that machine is not working seem to out of order

In this connection we shall be request yr good selves to replace the product as quick as possible or refund our amt

Dear sir,
We received one massage from homeshop18 today against my order. We send to copy of this massage.

Dear sir congratulation
You are product 0rder homeshop company at home shopping tv-show the results are out in homeshop
Your name to open the luky drw you-win-1st-prize-tata safari carrs=1260000 this is valid for 14/11/2017 information company contect no=[protected] no=[protected]

I want to know who send of this type of massage. This type of massage fake or real. If fake so why you not take any action about sender.
Regards
Ajay kumar gupta
Email. [protected]@rediffmail.com

I had requested many times to please start service of superclean maha combo to my pincode 821115. How can u say that u have passed 9 years but u dont deserve any star. No any service why amazon flipkart deliever all products to my pincode but hs18 cannot beat any percent from amazon now i beleieved amazom and all other channel is reaaly good in service.

Costumer care exucutive are cheating with me. Thats means they are receve my call and book my complain and say return my product before 10/11/2017 but its false and then i called 11/11/2017 and i say my product return or not the he say you are late this facility are provide 48 hour before but i say i am already complain for this. He say you are called.

I have ordered
Order no[protected] date 8/11/2017
Product no 33651717 combo-1
Uniqchoice set of three bed sheet 6 pollow covers

Yesterday 10 th november 2017 i received parcel
In which two blue pillow cover were missing and one yellow was tare damaged
I was shocked from home shop i have received missing and damaged thing
Very disapointing

Pl. Do needful replace all my order

Varsha trivedi
A/24 krmacharinagar part-1 near rannapark ghatlodia hmedabad gujarat
Pincode-380061

Dear team. I have placed an order yesterday night at homeshop18 and my order number is [protected]. I have paid the amount upfront. To my surprise this morning i received a call from homeshop18 from +91 [protected] saying i have won tata car, he confirmed the color as well and wanted me to pay the transportation charges. I know this is a fraud call but how did the person get my number and has my order details. What assurance you give me that he does not have my bank details i used to pay on your site. You need to take this seriously else i will initiate legal proceedings.
Regards
Peerzada waseem