HomeShop18 Complaints & Reviews

I (hanumansetti mohan krishna) have order the following mobile on[protected]. i. e. details of mobile mentioned below
Order no:[protected] order date[protected], suborder no:[protected] mobile modle spice 10.16 (4 inch) dragon trail 3g android phone -425-grey. price :2599
My mobile no: [protected] & mail id : [protected]@gmail.com

But, i have recevied the following mobile on[protected]which is different from the requried one. the details of received mobile details are maintain below.
Order no:[protected], sub order no:[protected] mobile model is spice xtra –touch-350dt-blue. price : 1999
Please replace the mobile as early as possible.
Thanking you sir,

My complaint is about the product, daisy fashion jwellery by kavya, order no.[protected] . this product is totally different as shown on tv and is a demo like product .some pieces came in damage form too . i am very dissapointed . i hope ur team take a serius action because it is going against ur brand name. now i am sending this product back andi want refund or replacement of this product what ever is possible.

This company is making fool to peoples

firstly they send wrong tshirts, hence i requested for replacement with L size tshirts, but they sent M size tshirts. Both time company makes a mistake and now saying that both mistakes are mine(consumers mistakes) and they cancelled my order without informing me.
yesterday i received a call from HomeShop18 representative he told me he will send tshirts today as well as he told me to pay the money for t shirts which i have already paid which i received the tshirts first time and he will refund previous money but there is no guaranty of it

Every time they said wait for 2 days but after 4 days there is no response.
Why are you irritating the customers.
You are already used my money for 1 month and now you are not giving me money or T-shirts.

please take strict action

At least send me T shirts except refund


Regards
Ganesh Alvekar
[protected]

Product provided is not as per shown in tv show. additionally, the product provided is defective as the cap of the storage box is broken. yesterday i got the delivery and since then i had tried to make a complaint against the product several times but could not connect to the complaint department. i want to return back the product and request for refund.

Order number[protected]
Order date - 04/07/2016
Delivery date - 08/07/2016
Suborder no.[protected]
Seller name - global warehouse inc, ahmedabad
Customer name - renu khantwal, h. no.03, shakti vihar phase ii, majra, dehradun

Dear team

We have ordered projector to homeshop18 on feb2016 and we received our parcel on 23.02.2016, but when we open that parcel we relies its not proper ordered material they sent different material in parcel, so we returned same to retailer (alpha redio shoppe no.1900 near shishganj gurudwara, chandani chowk delhi 110006), we continue followup with alpha radio store and homeshop 18 but till date we not receive our consignment, please find consignment details below

Item code[protected]
Description - vox - multimedia projector
Cost - rs.6197

Request you to please intervene

I had purchased a xolo 5inch (12.7cms) android gorilla glass phone-q1200-white vide order no. is[protected] on 2nd april 2015. i want to inform you that the mobile is not functioning properly as it hangs in middle of a call.in past few days even the charging is not happening properly as it seems the battery has spoiled. this has happened in a spare of just 14 months of the purchase as we do not have problems to our phone that early. we had purchase the cell phone since it was channelized and promoted by homeshop18. this has happened with most of the xolo phones that most of my friend circle had ordered. if this happens how would we have fate or belief on the products sold by homeshop18. i request you to please take this up and reply me giving me a solution on this. below is the purchase order that i received after booking.

Dear ravikant shinde,
Thank you for shopping with homeshop18. your order no. is[protected] and the payment option selected by you is credit card (visa/master). your order details are provided below:


S. no. product description expected delivery order value (rs.)
1 xolo 5inch (12.7cms) android gorilla glass phone-q1200-white
Seller: north india top company pvt. ltd. delivered in 4 working days 6824.0
Order value includes taxes. total amount:
6774.0

We at homeshop18 are constantly striving to provide you the best shopping experience. we hope you have enjoyed shopping with us.in case of any suggestions or queries, please feel free to contact us at anytime.

Thank you for shopping with homeshop18

Sincerely,

Team homeshop18
Www.homeshop18.com

I have purchase that handset there are some problem within 4 Months.When i goes to the service center. But they did not do anything alse . So please solve my problem.

I got a call from one of the agent and the person saying his name is Rohit Verma and he is from Homeshop 18 and I won the Car Alto K10 either cash 4.50 Lakhs for the item that I have cancelled. I can not believe this how this person knows about my all Orders, Vendor Name, contact number and address.
Even I complained regarding this to Homeshop18 customer care and they do not care about this. They are saying its fake call ignore. Even if I have the agent name and contact details they are not ready to take it seriously.
Please take a serious action about this because it's issue of exploring privacy details.

Disgusting fake company helpless good for nothing customer care rude behaviour. delivering wrong product to the cusromershi

This is very pathetic sevices from home shop 18. this company just cheat people by delivering wrong product. firstly the product when i was ordering was not available in the stock.. later there was only 1 stock of khoobsurat-heavy embroidered lehenga sarees by alveera blue 33043469 available in the stock. i ordered it order no[protected]. whereas the product delivered in red... then i called customer care to replace and send my product for blue one. they are denying that not available in stock... this is how you harass people... services... i just want that my product to be replaced on the spot and give me replacement of blue lehenga which i had ordered..

Regards
Najma
D/o abdul khalique ansari

I have purchased a product Spice 5 inch(12.7 cm) Dual Core 3G KitKat Phone-Xlife M5+-Golden against order no,[protected]. presently i have facing truble with my phone. therefore I need the invoice and repaire about above mentioned phone. my contact no, is [protected] and my email address is [protected]@gmail.com

Sir,
i have orderedd a double bedsheet from homeshop18.i returned my product due to bad cloth .after that i m calling again and again to refund my amount but even they didn't give a satisfactory answer.and they also gave me bluedart no to check my delivery but again there was a problem of address then they said to ask homeshop to mail bluedart my complete address so that tthey will despatch my cheque.but i call again and again but i m not receive a single revert from them .today again it was surprising for me that wen i called them they tell they again despatch my cheque on same address as i updated but when i m called to update they never tell me about that .so why we belive in such companies .there is a lot of gap, confusions and tnsns.i requested to check that if this happens wat the customers do u tell.

Hi sir
This is niranjan kumar suman from pune loni kalbhor pune. i had odder 3combo pack shirt with one designer shirt, from homeshop18, but product quality is too much bad, i want to return this product but no anyone is going to listen me. they told me that pickup facility is on my given address. just i want to know that if they are able to send me product at my residency then why they dont gv me pickup facility while i am ready to pay courier charge.
And another thing is that markpolo is a brand he is not allow to serve bad quality to the customer. i m going to ask from markpolo company also. i m going to mail him also.

Product details
Varsha shrivastava
[protected]st of june
Mobile no-[protected]
Product code[protected]
Complain number[protected]
Team leader of home shop 18 anuj kumar
He donot provide me company details of markpolo but he has authority to sell the product of markpolo. is it correct or not i dont know.

I hve a complaint regarding my order which ws been delivered today morning details of order r as follow:-
Invoice no :- kkdi/16-17/00225
Invoice date :- 27/6/16
Ub order no :[protected]
Order no :[protected]
Order date :- 26/6/16
It is a vegetable chopper or dicer my complain is that after receiving the order when i opened the box i noticed that the product which i received ws used since all onion smell was comming and also 1 blade was missing

I want my money as soon as possible coz i m fred up of your services, in fact your promise i want my total money back or i shall take any serious action which wouldn't be good for your company.
Better mind the words or we know many ways to get our work done. it has been 2-3 months but they have only one dialogue to say, i. e, "kal dekhiye kal pakka" but when will that tomorrow come i am really harassed they are not even allowing to buy something else instead of refund.
I request u to kindly look after this matter plzzzz.
Thanking you

I have purchase one handset online from home shop18.In that handset there are some problem within one year.When i goes to the service centre of micromax My handset purchase date is 21.07.2015 in original bill.But they did not accept in warranty period due not mantioned handset activation date in his system.So please solve my problem.
For this kindact i shall be obliged with you.

WITH BEST REGARD
ASHUTOSH NARAYAN CHY.
MO.NO.[protected]

I shopped a product from homeshop18 bit I received the product with fault(missing parts). so I self return the product by contacting the customer care of the site.The courier company charged 600 for the return of the product, before courier the product I called the customer care that it's taking Rs. 600 to courier the product, the customer care of the shopping site told to courier without any hesitation and all your courier charges will be refunded via cheque. After some days I got the cheque but for only Rs. 110. So I called the customer care and told him that the whole amount had not been refunded, this time the customer care told me a different story that according to our company policy we can only refund the 10% of the price of the product against the refund of the courier charges..
this is totally fraud. why should I pay for their fault because the fault was in their product. please look into the matter asap
thanking you
order no. :[protected]

My name is rinki i purchased a cellcone mobile in homeshope18.the mobile sim slot is not working.i.complaint in homeshope18.after10 days mobile the delivery boys came and take the mobile, and now 10daysthe mobile is not giving by homeshope18.what i.do.the date of[protected] when the delivery boy take the mobile of cellcone company. no message of homeshope18 is giving.my number is [protected] and my email i.d.is [protected]@gmail.com.please sold out my problemwithin in 1 week.

Sir, i`ve placed an order no.[protected]for spice make mobile but received without lens (fish eye, macro & world angle), while that item was free with mobile, once i did complaint, & material collect by your good company, but again deliver on 27.06.16 without above said lens, again i did complaint on no-[protected]. complaint no.[protected], as discussed pl. return us rs. 300/- at earliest.

I have purchased a 4 burner black perl gas stove through order no[protected].
Kindly take back your product and provide a fresh pic because i am not satisfied and received a used product & defected pic.

When i ask to company to take back, he is saying that, you have to pack it and hand over to a courier company. Courier charges will be refund by [protected]@rs750/- not more then this amount.

When i contact to many courier company they are charging @ 2500 approx. For this product up to ahmadabad.

The company people refused to collect back the product from my home where he has delivered the product in ncr. National capital region.

I ordered 7 fiesta tshirts from homeshop18
Firstly they delivered mixed size t-shirts but my ordre was for medium size tshirts so requested for replacement with all large size tshirts but next time they sent me again medium size tshirts, so ii rejected the product as advised by customer care executive of homeshop18.
Now the homeshop18 is rejecting my request of large size tshirts and ofering me refund but i want my product

Please help

Ganesh alvekar
[protected]