HomeShop18 Complaints & Reviews

Hello,

I am cynthia daniel from hyderabad, telangana. My mother has been a loyal customer of homeshop18 for the past 6-7 years.

A very unfortunate thing has happened to us yesterday ie[protected].
On 30th, my mother received a call and a message from your company stating that on basis of being a loyal customer for such a long time, we are providing you a car or the cash amount of the car - 12, 40, 000

We did not believe it as usual. But that very evening, we saw the winners being gifted with the same exact thing on homeshop18.

Now the next day, i googled for 'homeshop18 contact', and i clicked on the number provided on the website[protected].

That guy who spoke to me over the call told his name was mr. Ankith raj, and he followed the same procedure that the actual asaociates follow at homeshop18. He knew the minute minute details pertaining to us and the orders that we placed at your company, so there was no question we could doubt his identity.

He did not ask any details of mine, but asked me to make 3 transactions stating the amount would be credited

But alas, nothing happened. And it turned out to be a fraud.

I am writing this email with regards to this critical issue.
When the company knows that there are so many frauds going on, how do you'll allow someone to provide a fraud number on the company's website.

I need a proper resolution to this situation as i have already spoke to so many of the company's associates and have also lodged a police complaint.

Kindly request your involvement in this issue as it is very very important to me. Failing which, i would be forced to go for the resolution the legal way.

Awaiting your response,
Cynthia daniel.

Mene homeshop18 ki app download ki or usme se kuch chize mangavi. Ab meri personal details kisi k pas chali gai he or wo muje call kar k pareshan kar raha he... Kesi aap or security hai home shop 18 ki.. Kese kese phones aa rahe he mere mobile pe.. Ese kese detail leak ho sakti hai.. Aage se me kuch bhi nahi mangvaoungi homeshop18 me se. Homeshop18 k ccc me phone kiya to wo bolte he k hamari app secure hai. Aap k mobile me problems hogi. Third party connect ho gayi hogi... Bhai esa kese possible hai...

Yesterday i had ordered product from home shop 18 and today i started getting massage that my number is selected in the lucky draw list and i have won a tata nexon car worth 6, 90, 000/-. They are messaging me from number which is reflecting as mdhmshp stating about the genuinity of the prize money. Company like hime shop 18 should be banned and stricket action must be taken against them. The help line number provided by them is ph - [protected].
I want genuine action against the company home shop 18 because they are the one who is providing our information to the fraudsters.

There is no action by homeshop18 sofar. Request to help me get balance refund of rs. 1499/- and also suitable amount for mental harassment on th issue... I receivd product on 13 feb and return it on 15 feb company not solve my refund money problem t when i call him they told me still they havenot received product but i sent him courier sleep and give him every details they ask me

Re: shop cj is one of worst platform i am extremely regreting my decision. My shop cj points not reddeming. I have allready sended reverse pick up slip to shagufta but she is just replying to wait 7 to 8 days in all mail i have been getting this statement. She called and said to send mobile number but allready did. I dont have any patience to wait single day now. My order id [protected]

Sir we received call and he may be one of the customer care executive of homeshop-18. He using your company name and called us like "you won the — ". Jab bole ki compalin karnege and kiya h. To gandi gandi baate karne laga:im sending his mobile numbers. Please find that guy and take strict and criminal action against him and inform us please.
His mob. Num:[protected]

Getting call in [protected]

We recieve call from hs18 that we win lottery of 12lac60thousand they give fake evidences on our whatspp and tell us to submit rupees 8500 to claim this prize. We mistakel trapped in there trap and when we submitted rupees ask us to submit 12000 more after that we search on internet and know about this trap when we asked them to return my rupees they refuse and cut the call
There phone number [protected], [protected]
There whatspp no. [protected]
Evidence they provided us are id card which no is 15852393
A/c no in which we trasferred is [protected] ifsc code sbin0002980
He tell his name nitin kumar singh
He also provided his adhaar card to gain my trust
His adhaar card no. Is[protected]
Address on his aadaar card s/o jang bhadur singh, 12/147 vikaasnagar, lucknow up 226022

We are falled in trapped but we wish u can save others

Sir
I received massage (Congratulations:- you are winner of (Homeshop 18) online shoping company. You won 3rd.. Price (Maruti suzuki alto) and amount price is rs..390000.00. Registration service charge - rs.. 3200. Only on 26/02/2019deposit. For any details please contact us helpline :- [protected]) after this search in google homeshop18 site customer care no for more detail ([protected]) i call this no. And he gives me a onother no [protected] abhishek mondal. This man told me first you pay 3200/- rupees for registration fees i paid after i received this message (Dear sharadbabu t gunti your a/c 3823xxxxxxxxx83 your payment 3, 90000 your account not sussessfull will we 5% goods and services tax (G. S. T) pay in your account transferd sussessfull.) and above person forced me to pay gst amount 19500/- rupees and i paid but couldn't received prize money. Please check out that fraud persons.

Information of my order always leaked.. N i get calls telling i won a safari car. And ask me for my account details and adhar card details
No. Are as follows
[protected]
[protected]
The website of online shoping companies are hacked and this is a method to link to accoumts of customers..
Not the first time.
It happens always when i place an order.
Even google shows the information provided by these people

We have purchased a mini sewing machine from homeshop18 and it was not working within the warranty period; we have spoken with the customer care and they arranged for pick-up. Even after almost 8 months’ amount not credited in our account. Whenever we contact them they are saying that they have already transferred the amount and we have taken ref (Transaction) number and contacted our bank but our bank has confirmed that no such referred transaction happened with our account. No proper response and interest to close the issue.

Order no.: [protected]
Latest complaint ref: hs[protected]

I placed a order for saree with order is [protected] on 16 feb 2019... And the order was delivered on 23 feb 2019... The product i received is totally different pattern from the one i ordered by seeing in the picture... Kindly place a return of the product as soon as possible so i could get my refund... Kindly do it in a minimum span of time so i could order other...

I have mentioned clearly, we are unable to dial customer compliant number of home shop 18 —[protected], as it comes up with the message please check the number dialled. Hence, i sent email stating i have issue with registered mobile number and provided alternate numbers in the email

However, hs 18 is trying to call registered number by saying are you able to hear and disconnecting, its happening the same from 2 days

After 10 days, case will be closed.

Issue is i have ordered 51 pcs living room, decor set by royal home.

The quality is not good of the mat, i had called customer care and they chose blue color, i want marroon with good quality and i also gave alternate numbers

I want a call to alternate number, provided in email asap and with good quality of all items with maroon color 51 pcs living room

I have placed a order for purchasing of maxxlite quick charge 2.0 power bank of 10400mah qty 1no from home shop 18 but you deliver maxxlite power bank of 10400mah qty 2nos without quick charge 2.0 ie wrong product. I have lodge the complaint to customercare many time (4times) to replace the wrong product but the wrong product is not replace or reverse back till now. You are requested to replace the wrong product at earliest.
Order no. [protected]
Name :- vijay kumar
B-62 govindpuram ghaziabad.
Email id:[protected]@gmail.com
Mobile:- [protected]

Hello,

My brother in law received a fraudulent call regarding winning prize mahindra xuv or 13, 85, 000 as lucky draw and asking for the adhaar card details and photo. Giving option to choose to select car or cash as a prize. Later on asking for bank transaction to be done to claim the prize in 2 days.

Kindly address this issue. Asap. These people mainly target rural people who fall for this scams.

I booked order of 2 sets of "साठ कि ठाठ" home makeover kit vide order [protected] against payment of rs. 4998/- in advance.

Due to inferior quality, i returned the order of both units.

However despite telephonic confirmation of receipt of both units through the courier pickup, at the customer care executive end, approx 15 days back, and assurance to refund full payment, i have sofar refunded only half of payment viz. Rs 2499/-.

I have filed complaints many times, despite it there is no action by homeshop18 sofar.

Request to help me get balance refund of rs. 2499/- and also suitable amount for mental harassment on th issue.

So many complaints are seen in the internet about homeshop18 leaking customer details to frauds. I had purchased an item thru homeshop18 on 10th feb 2019 which was expected to be delivered by 14th. However, every day, i find that the delivery date was being extended and today it is shown as 21st expected.
Meanwhile, i got a call yesterday 11:34 am, who introduced to me as from homeshop18 gift section and announced that i have won a tata safari worth 12 lakhs +. He told that i could either take it or otherwise take the money; for which some registration charges of rs.7000 plus has to be paid. He then asked for my account no and account name and aadhaar into which money could be transferred.
When i checked up internet, i got some other no. For verification and i called [protected]. Again and again they called in different nos. [protected], [protected] etc. Telling me to send my details.
Finally they sent whatsapp message request. The photo of the person with the whatsapp no. Is attached.
Since i am aware of cyber crimes to some extent, i didn't get carried away by their sweet promises. Whereas the common poor may get easily cajoled to the fraud.
Request to take suitable action on homeshop18 advising them to strengthen their web security and dlp (Data leak prevention)

Hello sir...
On 22nd jan 2019, they called us n told that ki we have won tata car n bla...
First they asked for 7500 inr, we paid them... And then 21000 inr this amount is also given to them but then they again ask us to pay money soo we refuse it, n then ask them to refund it.
So they ask us to pay 3000 inr for immediate refund n again we said them no n ask them for another procedure so at that time means on 22 jan 2019 they said that your amount will get refund after 3 month and now we call them so they are saying to pay 5000 inr, 6500 inr.
Please help us what should we do.

I have purchased a (Pick any 2 gorgeous ready made net gowns by jashan golden+purple[protected] i ordered purple and golden colour gowns but i have got pink and golden i want to exchange pink colour gown with purple colour please exchange it as soon as possible

Order date 05/02/2019
Order no 10295569
Seller name venika creation
Total amount 1169.0
Customer name rekha chouhan

. I ordered for a prestige induction cooktop of rs.1599 on 29 dec then i got the order delivered on 16 jan 2019 but then when i opened it was a damaged product. Then i tried to call the complain department but it was not connecting but after 2 3 days on 18 it got connected then they told me to give my account details i gave them and then they sent me their address where to sent it on 19 jan i sent my order by dtdc courrier. The next day i updated my consigement no. And everything they asked then they told me waut for 7 10 days i waited for that i again called them but they again told to wait but till now my money is not refunded and today is 12 feb its going to two months. Even they dont have pickup system for refund. If i call them the compliant department no. Is wrong when i call them and then they tell us to add 0 then they show the no. Is wrong even they are till now not refunding my rs.1599 the company is begger, wreckage even the ceo is begger operating such a big company they cant refund my money and even others what to say

Hi,
My name is kabir and my registered mb no [protected]. Bought a hair color shampoo order no [protected] dtd[protected] seller partner mahavir enterprises chennai tamilnadu. Delivered product is duplicate and not delivered commitment mean when i apply as per given manual fail to color my hair. Called customer care no miss jyoti said they cannot refund or return the money. Same things said her supervisor mr rishabh. They also said that whatever action take but they will not refund or return. If product fail then through it. Buyer pl take precautions such cheater organisation and farud company.