HomeShop18 Complaints & Reviews

I had purchased a Spice 5 Inch(12.7 cm) Quad Core 4000 mAh Ninja Battery Phone - Stellar 518-Mobile - Watch - Sunglasses- Head Phones on 20th May, 2015 from Homeshop18 which was delivered to me on May 26, 2015. I found there was touch problem and immediately I filed a complain to Homeshop18. The costumer care executives told me to give my phone to the service center, so I gave my phone to the service center (FineFone Solutions, Jayanagar, Bangalore) on 11th June 2015. Till date I haven't received my phone. Its been more than a month that my phone is dying in service center. Whenever I go to service center they say that my phone is in company. And they have no idea when my phone will be repaired and will handover to me. When I call Spice company, they tell me to talk to Homeshop18 and when I call Homeshop18 they tell me to call Spice mobiles. Nobody knows where my phone is. And nobody is ready to either take the responsibility or to solve my problem. I have spoken to both the companies executives like more than 50 times but my complain is yet not resolved. And the executives doesn't not respond to my complaints. They're very rude and doesn't know how to talk to the customer and solve their problems. I request them to keep my phone with them but transfer the amount I paid them in my account asap. Order No.[protected] Suborder No.[protected]

SIR maine micromax x1850 jiske price 850 hai phone order kara tha cash on delivery but mera pass box m only handseat and battry hai usme na charger aur na earphone hain .pls sir apse request hai ki mujhe jo chize nahi mili hai wo dene ki kripa kare pls sir pls revert back

I purchased a mobile phone make spice(501 golden) 5 inch as per sailing procedure by home shop 18 a company selling their product thru TV on 16/01/15 order no.[protected] dt.16/01/15. but it became stop functioning within one month i contacted the above co thru phone they advised to deposit the phone to their service centre, As per them I deposited the said phone on 8/6/2015 as per service request no, 25100036F60141. I also met some persons who are experiencing a similar type of problem for a long period at the service centre. After that i mailed them(Home shop 18) twice and contacted thru phone several times to replace my phone or to repair my set in good condition but every time they are telling lie to send and send my mobile within short period but till date they do not bother to contact me by any way but every time it is my duty to contact with them. I request you to please know the fact and they are duping a lot of people everyday of India like me. Beware of home shop 18 don't purchase anything.

Dear Sir I have purchases a Mobile phone Spice 516 (White) thru on line vide Invoice no. NITCDRH/DRH/04/2015/4623075 DT 24.04.2015 & order No.[protected]. Due to problem is not working front speaker & charger also. Kindly replace this phone immediately Thanks & regards Dharmendra Singh Attri M-[protected].

I have buy sofa cum bed from Homeshop18, order it at 20/06/2015 order no[protected] Dispatch through ecom express fos. In which one part is defted.now iam saying please replace it or solve the problem.but they are saying it is against there policy, they are simply fooling me please take a strict against them

R/sir, I have purchase online spice mobile from Homeshopee website as on 16/2/15. This mobile problem is it's Automatically Off any time during 5 to 6 time during a day. Hence, I given my mobile to Amravati Maharashtra customer care office. After 12 Day I have collect my mobile from Amravati Customer care office. than I noted that my mobile porblem it's NOT SOLE PROPERLY. Today it's Automatically off more than 5 to 6 time during a day . So, sir I request you that you are please Help me in this matter. Thanking Yoy, Supported Details IMEI NO. of mobile :- [protected] # [protected] Order No.[protected] First time Given Service Center S, no. :[protected]F60071 My Contact No. :- [protected]

i have purchased Micromax Canvas 5inch Windows 3G Quadcore Phablet from you but its faulty, so that i returned back to you as per your address given by sms. Order No.[protected] Suborder No.[protected] Order Date 16.06.2015 Invoice No. TARA/15-16/138575 Invoice Date 16.06.2015 Aramax Courier No. [protected] Receipt Date 23.06.2015 DOA S.No. W[protected]D DOA Date 24.06.2015 Homeshop18 Complaint No.[protected] Complaint Date 24.06.2015 Return Shipment by First Flight No. M991B1647872 Return Date 24.06.2015 Return Shipping Address NITC Pvt.Ltd. TCI SCS, C/o Acorn Warehouse & Logistics Park Block 3/68, Vill-Kapriwas & Malpura, Taluka-Dharuhera Rewari-123106 Above Return shipment is not accepted by NITC Pvt. Ltd. and its returned back to First Flight, He is asking for Return Shipment charges Rs. 400/- also. Pl look into the matter and please arrange to return the faulty product and refund the Price I have paid Rs. 5568/- with Return Courier Charges otherwise we may launch the complaint in Consumer Forum. Regards Rajkumar Rathi Mail Id. Rajkumarrathi.[protected]@rediffmail.com Contact No. [protected]

I am purchase a product from home shops 18 in 20 june and payment done by credit card but nowadays I am not receive my product Greetings from Homeshop18! This is with reference to your order no.[protected] placed with us dated 20th June 2015 for BERG Laundry Hanger (Seller: KNM International). We would like to inform you hat your order has been dispatched and will be delivered to you in 9 days. Dispatch details are mentioned as follows: - Courier Company Name : Safexpress Tracking Number : 83136764 Dispatch Date : 24th June 2015 Thank you for shopping with HomeShop18 Sincerely, Team HomeShop18 www.homeshop18.com Need help? Call us [protected] Not a fan of the phone? send us an email Need Answers check out our help Query on order? submit a ticket

i was purchase on line celkon campus A 407 mobile S. No.XL[protected] in the cost 2668/- befor 2 months by order No.[protected] My mobile show sum loose connetion Please Exchange shortly From Dinesh Jain Shilpi card Gallery Varni Colony Sagar Mp. 470 002 Mob. [protected] [protected]

Hi Team, I have got the coupon from Homeshop18 and when i tried to use that coupon i was not able to use it and got the message that someone has already used the coupon. Homeshop18 team has been saying continuously that we will check internally since last two month but no resolution. It's totally unfair that the coupon has been used by someone else but they don't know who has used this coupon nor responding to any query. Totally Fraud Homeshop18

sir this is a very unfortunate complaint.. i received a defective piece.. its torn from upper side at the center.. n ur customer representative said that its replacement/refund is not possible.. i always place orders with u without even a second thought in my mind coz i trust ur policy.. before dis also i hav returned order no 94947439.. why not this time.. that guy said its used.. its not used sir.. there is a lot of diff between try n use.. immediately within a second i removed wen i noticed its torn.. if i ll keep it n use it na den after just 2-3 wearings it will torn completely from the center.. so i hope u ll understand my concern.. i m attaching its defective part pics also for ur reference.. i understand ur concern regading innerwear but its not completely an inner wear.. its used as a legging not dat kind of innerwear which cant be returned.. if i known dis earlier den i would not have placed its order.. that guy named prashant said u have to keep the product even if its defective.. n customer hav to bear that loss..why.. its seller mistake ur quality dept mistake.. why will i pay for a product which i ll not be able to use... i[censored] see the image carefully den u ll notice one line like thing in the center.. its not properly visible in the image as it actually is.still i tried to capture it at my best.. its not stiching coz its seamless.. no stiching is there in the center excpet sides.. n u know na if one thread is loose den all the threads around starts coming out if its stretched on wearing.. n this is extremely tight so it will stretch completely after wearing.. n after wearing it once or twice this torn line will become bigger n hence will be torn completely..so of what use it is to me?? ur representative told me that seller cant accept its return coz he ll not be able to resale it.. so doeas that mean seller is clearing his defective stock n earning money for such defective pieces.. is he so smart? dis is not the way.. plz take it back n refund its money..

dear sir I purchage Spice full touch mobile phone invoice Date[protected] and Order no :[protected] my name Bharat Vankar Co no:[protected] So Spice mobile phone touch not working I to complaints on toll free Nomer and giving Service center addaress but this Service center address I living address to your Service centor address in 35 to 45 k.m ago . "Service Center prason not proparly anwer" so "HOW CAN YOU HELP IN THIS MATIERS ?" bharatvankar

Respected Sir / Madam, Subject : Complaint of Spice HD Octa Core MI-526N White defective mobile. Order No.[protected] Dt.[protected] Attached: 1. Retail Invoice-cum-Order Form 2. Retail Invoice (Original) Copy 3. Retail Invoice by your email : [protected]@homeshop18.com (Pyare Lal) Delivery Address: C/o. Mandala Art Printers, Hukki Chowk, Opposite Paras Medical Clinic, Faridkot-151203 (Punjab) Dt.[protected]

Sir i'm purchase 10 (Ten) led bulb & use only four your bulb & three led bulb damage in some 10 (Ten) day, so plz return my money & courier charge. Sir so return your led bulb speed post track no. Ei[protected]n, & telephonic complain no.[protected], sub order no.[protected].

I had purchase cellcon 3g quadcore android phablet millennia-Q519-black red which is delivered on[protected]. As soon as we open it and try to know about its function it stop working on the vary day only. I have so many complain registered for the refund of the phone but no action has been taken yet. So i request u please refund us for the same. INVOICE NO. NITCDRH/DRH/06/2015/4975149 ORDER#[protected] SUB ORDER#[protected] CIN# U74899DL1995PTC072711

I received the sari on 10.07.2015.the colour of sari is not match with the colour shown on the HOME SHOP 18 site and box of the sari which is received. The most worst service of Home shop18.. I would recommend never ever think of home shop 18 for buying ...

I, Smt. Sarbani Sarkar, recived a call in my phone number [protected] at about 10.57 a.m. from one Swapan Das, Team Leader, Adamus India Pvt. Ltd., 38 Indrani Park, near Jogesh Chandra Chowdhury Law College, Kolkata, calling from [protected]. He alleged that I had placed an order from my phone on 09.07.2015 in the name of one Soha Das and that today was the date of delivery. When I replied that I had not placed any order he got agitated and claimed an explanation as to how my phone number got registered with them. I requested him to give me the details of the alleged order so that it may be clarified as to how my number got registered with the alleged order. He refused to give such details and handed over the phone to one Surajit Dolui, Supervisor, Homeshop18. Sri Dolui made the same allegstion against me. When I tried to explain that they might have mistaken since I have not placed any order and that I do not know anyone named Soha Das he too misbehaved with me. I requested him to give me the details of the alleged order but he got furious and shouted that I must be knowing better about such order. He insisted that I take delivery of the product as the order had already been placed from my number. The aforesaid persons also threatened me with dire consequences for placing an order and subsequently denying to take delivery of the same. Thus the said persons caused mental abuse and harrassment to me and also misbehaved using abusive and slang languages. They no the least about behaving with people, especially women. Accordingly I request you to take the stringest acyion them and to ensure that no further calls are received from them to my phone concerning the alleged order.

Sir, It is very Upset and surprised sad for me I received a Faulty mobile micromax canvass duet 2 received on 9/7/2015- 4.30 pm.Order No.[protected] I just operate mobile then it is automatic shut down and start again and again.I also done complain[protected].30 p.m. to home shop 18 customer care by phone.many times informed to customer care but not satisfactory solution.I am also an employee in wires and fabriks Ltd.Jaipur. So I have no time for go again and again service center for repair it. So please Replace this new faulty mobile to another new set. I am very anaxious and depressed.Please help me soon. Regards, Amit Singh

These guys are big frauds, I had ordered 2 quantity of this product almost 2 months back but they delivered only 1 machine. When I asked them about this they are giving only excuses they remaining quantity would be delivered soon. Even after almost 1.5 months there is no clue about the delivery and they have cancelled my order without refunding my money. My Order No :[protected],[protected],[protected] These guys are making money buy doing such cheap things. -- Mohit Singh [protected] Noida

Hi this is Ravi from kolkata. In 22nd june, 2015, I ordered a 5 nos of combo pack polo t-shirt of tsx in small size for my brother birthday gift . Bt after delivery the product i see that the all t-shirt are xl size then again i call da customer care told them everything then they take my complaint. Then after a few days later again i recieved my t-shirts and wat i c again then they doing mistake. Only one t-shirt is small size da other all r medium size. Its really very embarasing to again call da customer care. They takes so many time to delivery the ordr. I really shocked homeshoap 18 is a very big brand, bt they cheet us. Thanks & egards Ravi [protected] [protected]