HomeShop18 Complaints & Reviews

during purchase of smartphone (7000), combo & gift coupon stated are not provided i ordered & payed for 3 himalaya combo powders but received only 2 in pack. Purchased 4 GC, omly 2 are redeemed other 2 shows nil balance. Complaints are responded but not solved.

Dear sir, We purchase 8 up item of home utility but the item was not working condition. We call to person of delivered they could not be answered the call.Its disgusting. Pl get return the items and refund the amount of items. Its defective item why i am accept? item is 1) geyser machine 2) cooler 2) mixer machine 4) silay machine 5) gas. ETC. Pl revert back if possible or not, I

Dear sir, I am Mohammad Irshad. I had ordered a sky blue dress material from myraa pick any one semi stitched suit. My order number is[protected].But the product you have delivered is totally different from the product we had ordered (the colors & design of the product is totally different which we wanted) so i request you to recollect the product and return our money.

Dear sir, Hi I am Mohammad Irshad I had ordered a sky blue colour dress material from myraa pick any one semi stitched suit (My order number is[protected].But the product i had ordered is totally different from the product ypu have delivered(color & design of dress material is totally different from the product I had seen in home shop app) so I request to recollect pr

i have ordered wespro notebook order number[protected] from homeshop 18, after i got the product today, i charge it and then start the system, after i start the system it not booting, instead showing wespro and android jellybin 4.1 and get shut down, this type of problem generally occur in old system after long use and needs formatting, why a system that is so new act like an old system that need formatting? It is mainly because homeshop 18 is a cheat, and deliver second hand/ used product, along with that the computer screen shivers when it showing wespro and android jelly bin, also homeshop 18 not given me the free kit that was available with the product.

I just bought wespro notebook from homeshop 18. . Order no.[protected]. . Delievered today at 20th june 2015. .

After adequate charging when i start the system, its not booting​. ​. .

So i called wespro service centre in kolkata and tell them the problem, giving details, ''that it showing wespro, and then android jellybean 4. 1, then going completely blank''. . They told the system need formatting and if it is new it should be exchanged. .

In order to cross check i called several computer engineer friends of mine (I have proof of some of them in whatsapp) they also told that the system need formatting.
Why a product just newly bought needs formatting?​ can you imagine the new system needs formatting? The product must be second hand / old product.

Also i havenot receive the free sleeve shown in the pictures.
Very poor customer service. .
Please do the needful as soon as possible, or the matter should go to consumer forum. . Because first major fault is that the product is old and not working, second the free kit also not delievered. . Please provide a fruitful service. As soon as possible.

order no.[protected] .. DELIEVERED TODAY AT 20TH JUNE 2015.. I JUST BOUGHT WESPRO NOTEBOOK FROM HOMESHOP 18.. AFTER ADEQUATE CHARGING ITS NOT BOOTING​.​ I CALLED WESPRO SERVICE CENTRE AND TELL THEM THE PROBLEM, THEY TOLD THE SYSTEM NEED FORMATTING.. WHY A PRODUCT JUST NEWLY BOUGHT NEEDS FORMATTING?​ YOU HAVE GIVEN THE DEFECTIVE PRODUCT.​ ALSO YOU HAVENOT GIVEN THE FREE SLEEVE SHOWN IN THE PICTURES. VERY POOR CUSTOMER SERVICE.. PLEASE DO THE NEEDFUL AS SOON AS POSSIBLE, AS I BOUGHT THIS FOR MY PROJECT AND STUDY. KINDLY RETURN AND GAVE NEW PRODUCT

Order placed for [protected]@Home cotton single bedsheet set(05 Nos.) vide order no[protected], price-Rs.399 per set on 13.06.2015.The same delivered to me on 18.06.2015.On opening it was found that instead of two pillow cover as mentioned in your package contains, one pillow cover is received for each set.So for five set, 05 nos. of pillow cover is missing.Please enquire the matter and send me the same in my address.Thanking you.

we had order a moblie named spice mi506 so they had not given the gifts like sunglasses watches so they told that they will give you 300 gift voucher but we dont want 300rs we want sunglasses and watches we dont want 300 rs pllzzzzz give us the gifts

Dear sir, purchased spice mi 508 in Nov 14. Last month on May I got display problem of the mobile. Given mobile in last month at Sai Mobiles, M.G.Road, Secunderabad. Recently one day back they returned it but its not working so handed over once again to them. They have taken for testing and now rang up to me and said having mother board problem and asking me to bare the cost. Please assure the product stopped working suddenly which is in warranty.

Sir i have purchase a spice mobile set No.MI-347, at Rs.2399/= TIN #[protected] Order#[protected] Dt. 07/4/2015, Sub order .[protected] but yesterday on 17/6/15 is not working a single apps opening and not showing all my contact number and can't be able to receive any sms. repeatedly showing that storage is full please uninstall some apps or clear apps caches .but today is right now phone is not switch it therefore I would request you to kindly arrange the matter or replace a set early as possible. As per norms of warranty period. thanks, Ram Pratap Gupta 6/10, Trunk Road, A-Zone Durgapur-713204, Distt. Burdwan (W.B.) Oposite SBSTC Garage M/ [protected], email id . rpgupta.[protected]@gmail.com

showing no network in phone. net is not working properly one sim zack is not working...i want to replace this defective phone with the new one. the bill details are below- Invoice No. TARA/15-16/122935 Inv Date 09/06/2015 order no.[protected] order date 09/06/2015 Sub order no.[protected] Complaint already registered by phone

Sir i parches online mobile phone Spice bran on Homeshop18 but the fhone is not working properly i send fhone to resplesent but Homeshop18 costmare said the fhone is not riciving plz help me i parchers mobile in February 2015 but till date mobile fhone not give or diliver in my address

I have ordered Spice mi 514 mobile phone on date[protected] on homeshop18. There executive said that it will delivered in 5-6 days. Its now 16-06-15, still i didn't receive my product. I called to homeshop18 several times and the courier company Gati courier too, but i didn't get any positive reply from them. My order details are as bellow. order no.[protected] Tracking Number[protected] so Please solve my problem as early as possible.

7 t-shirts for Rs. 1068/- has been purchased against order number[protected] through your shop but all the above T-Shirts are so small and its size is 38 and still pending unused for the last four days. I have already 04 time registered my complaint but till date no response yet been received . it is therefore again requested to you to kindly look into the matter personally, so i am very thankful to you.

This is with respect to order no[protected].in the month of April I purchased a XOLO mobile from homeshop18.As I had problem with phone I took it to authorised service center for replacement. they issued me DOA letter for replacement.I called homeshop18 for replacement .they asked me to send that DOA letter first after confirmation they will replace.but they took nearly 30 days for taking back my mobile. I asked them for refund so they assured me that they would give me refund cheque.its already 20 days past I ve not received any cheque .my mobile, money is with them only .if I call the customer care n ask for refund cheque, those customer care executive name deepika is speaking irresponsibly. they r playing with customers money.I would suggest don't ever purchase any product from here, as they are not customer friendly.before purchasing they will give so many mails n messages of the order but once i[censored] face any problem after sale they won't give any response.its already more than a month I m not having mobile n also the money .everything is with them only .I would wish to make this a big issue.they r playing with customers.

This is complaint against homeshop18, as homeshop18 is not giving my refund for this order in spite of multiple reminders

I had raised my ticket on homeshop 18 and also called them multiple times to get refund on my tshirt which was short of quality. .
Please help em get refund from home shop!8 which is cheating and harassing me. .
Order number:
[protected]
Order date: sunday, may 31, 2015

sir, I am Rameshwar from Kothrud pune38.sir i had ordered an micromax canvas A77 at the date near about before 1 1/2 year through my email id which is registerd at your site by [protected]@gmail.com.Sir my problem is that i lost my mobile at 11/06/2015 to find it i need the IMEI no of my mobile. Sir, my humble request to you that please check my ordered number and inform me above given email id.

Dear Sir/Madam, I Manoj Tanksali had ordered a Spice mobile through a call to home shop 18. At the time of booking my order I had clearly asked about the process of returning the product in case I didn't like the product and it was clearly told to me that in case if I am dissatisfied with the product same can be returned back to home shop 18 after informing with in 48 hours of product delivery. After I received the product I got to know that the touch screen is not working properly, and I called up the customer care number and told them about this.. They upfront declined to accept the product back. Why are there different versions at the time of booking the product and while returning the same ?? Request you to let me know the process of sending back the product and getting my money back.. Hope to get a positive response from you.. Thanks and Regards, Manoj Tanksali. Mob:[protected].

I had ordered Fashion Fiesta - Pack of 3 Fashionable Denims(order no[protected] by Uber Urban on 03-Jun-15 .The order was delivered via Aramex on 05-Jun-15.Since the size did not fit and the quality of the items was not good, I requested for returning the items and refund of the amount on 06-Jun-15. When there was no action on the refund till 8th June, I called up the helpline on 8th June to request for return.The reverse pick up was arranged and I received a call on 9th June from your executive for return of the items. Since it was office timing and I was getting into a meeting at the material time, I requested your executive to come upstairs as my office is on the 11th floor to collect the packet to which he refused. The next day ie on 10th June, I got a call again from one of the Aramex pick up executives and I returned the item. Surprisingly, post this I got an SMS that the reverse Pick Up failed for my order and the pick up would be attempted again. The status that has been updated online on my HomeShop 18 account is “Reverse Pick Up failed for your order. on Thursday, June 11, 2015“. Today I received a call from one of your customer care executive asking whether or not I had returned the item. I gave her the details and enquired about the refund to which she stated that the product has not been received by their team and the refund would take a week to 10 days. The foregoing reflects a sorry state of affairs relating to customer service prevailing in the company. I request you to look into the matter and update me about the correct status of my return / refund. Regards, Dolly