HomeShop18 Complaints & Reviews

Hi Team, The product which is mention on the site is different from the product i got, as on the site earings are o[censored]nicolour while i got a set of multicolour earings. hence i want the exact product which i have ordered.if you want i can also provide you the image of the product i got. please replace it as soon as possible. i also open a ticket on www.homeshop18.com, please look into it on urgent basis my ticket number[protected] Thanks And Regards Swati Bansal.

I have ordered the car seat cover for Maruti Suzuki Zen Estilo on 11/04/2015 for Rs 4945 which is paid through my debit card of Central Bank Of India.The order no is[protected] . Yet i have not received my ordered product. The reminder is also given so many times but still i have not got my product .Either send my seat cover or refund my money immediately and i also want reply as soon as possible.

I NILAM SINGH of jamshedpur is totally disappointed due to your such a poor service. I had odered for SPICE STELLAR-518 from your site on 20th may, 2015 and got the delivery on 23rd may, 2015 probably much before the expected time. But the problem is that along with the phone the main thing that is the battery was missing. its was not in the phone box and also with the phone the freebie items which we were going to get that was a watch, a sunglass and a headphone was also not available in the phone box. only the coupon was there in the box. totally disappointed from your service want to return the phone if i don't get d missing item in just two working days. I am not at all satisfied with your service.

Hi, We ordered Nazakat-3 Designer Pakistani Printed Kurtas by Asmitas-M for ₹1268/-(including shipping charge of ₹68...but one of the kurta is torn from one side. Kindly replace it as soon as possible... Please contact us on [protected]-or-[protected] or email at [protected]@outlook.com Thank You

dear sir mera order no:[protected] and complain no:[protected] muje mobile k sath free gift mila nahi jisme sun glass and watch and gift coopen apki sarvice bahut hi kharab he mobile black colour ka mangaya or uske sath charger white bhejte ho poor service he apki mera pehla exepriance bahut hi kharab raha apke yaha se shopping karke delivery dene se pehle use check kiya kijiye pls muje iska solution chahiye kqmlesh oza mobile:[protected]

DEAR SIR, WE BOOKED CRYSTAL INDUCTION STOVE COMBO ONLINE BY PHONE ON BOOKING ON 2ND MAY 2015...THE MESSAGE SIGHTED THAT PRODUCT WILL BE DELIVERED IN 12 OR 13 DAYS ...BUT TILL TODAY IT IS NOT DELIVERED..I AM FROM MYSORE...OUR ADDRESS IN MYSORE IS 905/144, 4TH MAIN, 5TH CROSS, VIDYARANYAPURAM, MYSORE-570008, ..AND BY THIS MONTH END(MAY 2015) WE ARE SHIFTING OUR HOUSE.AND ALSO, AS OUR PHONE WAS DAMAGED DUE TO SOME UNCERTAINITIES THE WHOLE MESSAGES AND ORDER NUMBER ALSO GOT DELETED...I HOPE YOU WILL SOON SOLVE THE ABOVE SAID PROBLEM... THANKYOU..

Dear Sir/Madam This is inform to you that I have purchased multi steach machine from online home shop 18, order no.[protected], but the machine's bobbinig section function is not working. so i want to replace this machine from home shop18. kindly inform me about the replacement of this sewing machine as early as possible. Thanks & Regards

My order no.[protected] placed dated 4th May 2015 for Spice 5inch (12.7cms) 3G Android Quad Core Phone-516-White Mobile- Watch (Seller: North India Top Company Pvt. Ltd.) priced Rs.4999. The order has been assured to be dispatched and will be delivered to me in 3 days. I have received a package of "5 in 1 Graviera Suitings" worth Rs.999/- instead of above order mentioned. I have lodged tickets and made numerous calls to the customer care. At last they have collected the package and dispatched my mobile after 15 days. This is worst experience for me with Homeshop18, who couldn't able to deliver right product in right time. The customer care executive (name not remembered) has apologized for the inconvenience and assured that he will provide the product soon. But the dispatch of the product has been done after they received the wrong product to their office. And one of the executive has assured me to provide compensation amount or any product. But now they are declining of any assurance.

dear sir i m ketan gaude i purchased new mobile celcon DOA 1305GA403601A01 MODEL NO;A354CBKWT on 09/03/2015.i dint opened that mobile for 2 days becouse i was out of state and when i opened it it was faulty . after that i contact ur custmar care they told me to go to your service center margao goa .i went there they had checked it and covered it with 1 ceirtifiact and told me to give it to dealivery office i went there theye told me that we dont got mail form service center n then only they will collect it from me n now 7 days are past they dint reply to my complaint .and dnt get to much of time beacuse i am working i a company so i please request you to replace sevice completion date 13/05/2015 model A354CBKWT IMEI NO [protected] MY CONTACT NO [protected] please replace it immediatly

Homeshop 18 is the biggest thugging network in india.I want to share one of my worst experience with it. I bought 101 pices steel dinner set for 6000 rs + 150 rs delivery charges on 14th may 2015 booking cash on delivery the courier guy delivered me the items on 20 may 2015 and he took money and went off when I checked the product its quality was totally unacceptable and you can imagine they mentioned 16 kg weigth on the website but its actually 6-7 kg only and the tey mentioned free products one pressure cooker, one iron and one bag but only pressure cooker was there in the box thats too of very low quality but pakaging list on the top shows that it include all items so their paking list and items alos not matching. Somehow I thought to return the product but these guys started telling so many things asking me to scan the bill and send pack the items and courier to the address they are not ready to arrange the pickup even I am ready to pay for that. My order number is[protected]. I request all the peoples who are buying online please don’t buy from homeshop 18 because it is impossible to get refund from these guys unlike to flipkart and amazon and other good brand sites. They deliver alwyas low quality products home shop 18 by collaborating with local suppliers just thugging the peoples.

Sir I book a spice mobile phone on 18may2015, when I was watching show on TV, after booking my name selected on lucky draw and flashes my name on TV as sixth winner, but I was very much disappointed when after three days when talking to customer care for delivery of mobile, customer care informs me that I have cancelled the phone order, how cheap and redicles was the information of or customer care which gives me false statement. Please inform otherwise I file a case against company for cheating me.

Sir, I have purchased mobile Micromax Canvas Elanza A93-Black against Order No.[protected] dt: 30.01.2015, Inv No. TARA/14-15/723236 Dt: 31.01.2015, I m facing a problem with my phone. Slot 1 is not working, that under warranty pd. So kindly give me replace or repair of this item.

I have received my order on 20/05/2015 at 12:00pm order number[protected]. After opening the packet, saw that the aviator sunglasses were broken. Kindly look into the matter and reply me soon. Piyush Singh C/o Sanjay Dhari Singh Order no[protected] Date-20/05/2015

Sir, I have purchased mobile Spice model No MI 506 during the month of Jan/Feb 2015 and my mobile charger is not working from 17 May 2015.and it in Warranty pd. So kindly give me replace or repair of this item so I could use the device. I am very glad to inform you your dealing is very best.so I hope that you accept my complaint delver me charger at the earleast.

this is raghavendra here, last month I purchased a xolo windows phone from homeshop18.order no[protected].mobile worked well first week.but after that it gave lot of problem.so I called customer care n asked for replacemneg but they said it is not possible, take it to xolo service center they said.so I went there, asked them for replacement.somehow I got DOA letter from them.after getting I again called customer care n asked procedure for replacement .they said me to mail DOA letterand wait for 48 hours, within that time they will call back n give solution they said.its already 6days passed I mailed them the DOA letter but there is no response only.whenever I call they will tell, a call is arranged for u, our executive will call n solve they said.but I didn't get any call at all.they r such a irresponsible people they don't even reply to mail.Now I m worrying what to do as DOA is issued mobile can't be repaired, it as to be only replaced .I m really not knowing what to do with this people.please anyone help me.

Castmar name -sharad poornima gupta /shubhangi guptab cont.No.[protected] place - Rewa M.P. Hamne july 2014 me Aley jwellery ka set magaya . Set Pasand Na aane par AApke yaha se bola gaya ki aap set vapas kar de. cash back mil jayega . first Flight courier se 4 Aug 2014 ko Set vapas bheja gaya . 5 month ke bad Homeshop 18 se POD ki slip magi gayi. first Flight courier vale before 3 month ka record rakhte he . bole aapka saman deliver ho gaya he . mera Rs 2000/- aaj tak mujhe vapas nahi mila . mere sath Froud hua he . Aley jwellery & Homeshop 18 dono ne mera Rs2000/- HAZAM kar liya

I have purchased Canon All in 1 wifi efficient printer print copy product code 32938733 . It is not working its show power on light but if any command is given no response. Nothing is working properly in machine i request you to solve my problem. invoice no. GZS/052015?15343 invoice date May, 09, 2015

Hi, This is bhvanesh sharma order no.[protected] I had ordered a tab frm this online shopping site when I opened it d 1st issue was tht screen guard has come out n d 2nd issue was tht i wanted a calling tab but d 2nd issue was not d pbm the 1st Issue is a pbm . I ordered it on 27th April .Whn I called thm thy said I wil get a call within 2 days or so but I dint get so I called again n today on may 18 I got a call saying I have to use it as I got n he was very rude I said u peopl while selling say tht we can return d products If we don't like n no answer will be asked but it is not true thy asked u thy covin to keep d product I don't know wht to do I think I shd go to consumer court for cheating I am a regular costumer of them then also this is happning wid me.plz do ask them questions before buying any thing for this company as I thing I very Important n d people who call you r very rude.(HOMESHOP18)

Honestly most ridiculous experience ever had. Bought a combo of loafers (Blue and Black - Size 9), On 23rd april got delivery which was Brown Loafers with blue laces and Black loafers of size 8. Registered a complaint (#[protected] on same day (23rd april) for return. After few days they are saying that they have got information from warehouse that Product is used, When I asked them to send me snapshot of product they said we can not share it with customer and when I asked to send me back the same product I'll complain against you in consumer court they said they can not return the product either. I mean how much limits these guys can cross. Mr Sundeep Malhotra (CEO HS 18) you really need to have a check on your company and attitude of your employees, especially Mr Gaurav Singh, Brahm Dev Sahu from your escalation department they do not even have sense on how to talk to customer. My only question is when you are saying the product is used why do you hesitate to share the snapshot of the same and who the hell are you to keep the product I have paid for (with Coupun + Cash), and how can you guarantee that the product was not used by your own staf[censored]ntill this time, if you need donation to run your company go and beg in front of any temple or gurudwaras, don't use customer money for your expenses, there is no way you can keep the product the customer had purchased. You guys are not less than Dacoits and people reading this thread I would suggest you all to beware of this company and do not buy any products form them, there are lot many companies like Flipkart, Myntra, Snapdeal who follows the marketing rule of "Customer First"

Dear Sir/ Madam I bought a mobile phone form home shop18 order no[protected], product detail :[protected] sipce MI 514 3G android phone) as on 20/04/15. I would like to tell you that the phone is defective after geting the phone on 26/04/15 after 4 days this phone is not working. It is defective when I went to the service center they also said same thing "this phone is defective" and one thing also i would ilke to tell about the Gift voucher worth Rs. 500/- is not in the box when I complainted about this matter your customer care excutive Ravi said that after one week you can get by courier but till now it wont come. I really disapointed about your product and service. So, you are requested to kindly take some necessary action to solve my problem.