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HomeShop18 Complaints & Reviews

3.2
Updated: Apr 2, 2023
Complaints 3447
Resolved
2011
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1436
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HomeShop18 reviews & complaints page 76

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L
Lucky Thakur
May 16, 2015
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Address: Mandi, Himachal Pradesh

Hello, i bought micromax canvas elanza a93 on november 2014 and 2-3 month it works good but now battery problem arises, its battery has become fat and for your kind information it has 1 year manufacture waranty. please do something fastly.
View replies
Dear Customer,

With reference to the above complaint, please help us with the order details so that we may assist you further.

Regards,
HomeShop18!
Reply
Dear Customer,

Greetings from Homeshop18.

This is to inform you that since we have not received any reply from your end, we are closing your case assuming that your concern has got resolved.

Regards,
HomeShop18!
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    K
    Krishanpura
    from Mumbai, Maharashtra
    May 16, 2015
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    Address: Ghaziabad, Uttar Pradesh

    Dear Sir/Madam I m Return Rico Water Purifier 20 Ltr on this date 28/04/15 & consignment note no.*[protected]*.I m again & again followup gap on one days but not satisfied answer pls i request u pls refund my money. Thanks& Regards Rakesh Kumar [protected] [protected]
    View replies
    Dear Customer,

    As discussed, please note as per our vendor confirmation the product is not received by them so you are requested to arrange for the proof of delivery which is signed and stamped by our vendor, please obtain the same from the courier agency and forward it to us to check with the vendor.

    Regards,
    HomeShop18!
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      M
      mukeshjangra
      May 16, 2015
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      Address: Gurgaon, Haryana

      Dear Sir, I have bought 10 led bulbs from home shop 18.The led bulb quality is very poor and all the bulbs have been fused with in 1-2 days after use.I have complained abuot this matter and also have write the mail and it was assured from your side that matter will be resolved with in 2 days after complaint but so far issue has not been resolved. I do not want to use your product and pls refund my amount rs. 1068/- as your warranty is for 1 year but quality is so poor.I do not have so much time to call you more over you do not provide any solution to the customer so I do not want your product and pls refund my amount. My order no:[protected] Dated: 01/05/2015 Name: Mukesh Kumar Ph. No:[protected]
      View replies
      I am not satisfied with your service and product
      Reply
      Dear Customer,

      Please provide us the correct order/suborder number to look into the issue.

      Regards,
      HomeShop18!
      Reply
      Dear Customer,

      This is to inform you that since we have not received any reply from your end, we are closing your case assuming that your concern has got resolved.

      Regards,
      HomeShop18!
      Reply
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        T
        tebrez
        from Pune, Maharashtra
        May 16, 2015
        Resolved
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        Resolved

        Address: Pune, Maharashtra

        this is tebrez shaikh i am your regular customer, but this time i am not satisfied with your service. in the month of jan i purchased spice mobile phone due to some problem i had gave it to service center even i had complaint also but still i am not get it, below i providing my detail so as soon as possible fullfill my need my complaint number:[protected] mobile no:[protected] model no: M-6112 IMEI2/MEID2: [protected] product name: spice full touch dual sim phone M6112 black product code 32866119 order no:[protected] order date:4jan 2015 address:543/c maharshi nagar gultekdi pune 411037 when ever you get it please call me on my mobile no or sent me mail on my mail id khan.[protected]@gmail.com
        +2 photos
        Complaint marked as Resolved 
        May 16, 2015
        legalpagewriters's response         Hi Sir, we have gone through your issue. For resolving this issue you have an instant remedy to raise your voice against this deficiency asking for Replacement of your handset. May be your handset was having Manufacturing Defect. Our legal team can assist you in getting your complaint resolved as we directly contact the Customer Grievance Team. For more information you can contact the undersigned.Thanks Regds Mohit Popli Advocate/Author Corplexis Chambers Law Firm Founder: Filemycase.in Patientcause.blogspot.in (Medico-Legal & Consumer Helpline), helpingconsumers.blogspot.in ( Online fraud helpline) Mob : +91-[protected] Email: adv.[protected]@gmail.com
        View replies
        Dear Customer,

        Thanks for sharing the jobsheet! We have forwarded the request to the concern department, we will update you shortly.

        Regards,
        HomeShop18!
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          K
          khann52
          May 15, 2015
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          Address: New Delhi, Delhi

          Please provide as much information as possible... Dear sir I m Sandeep Khanna i purchased new mobile spice mi[protected] but my mobile is not working properly and I also complaint on home shop customer care but he do not listen my complaint he told me that u wait after 10 days but can't wait because I m going to out of Delhi after 3 days and I also went your spice service center but my problem is not solve service center told me your handset is not work properly please replace this handset it is defaulti phone my order[protected] my cont. No. [protected]-[protected]-[protected]-[protected] please listen my request immediately
          View replies
          Dear Customer,

          As discussed, please keep the product packed in original packaging and reverse pickup will be done within 48 working hours.

          Regards,
          HomeShop18!
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            M
            mukhoo
            from Delhi, Delhi
            May 15, 2015
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            Address: Lucknow, Uttar Pradesh

            Dear sir, One Spice MI-347 model Touch screen cell phone has delivered to me on 02/05/2015 against order no.[protected]. But the phone is not working properly as promised made by your advertisement and is of no use due to several problems arises during operation. I want to return back the same at earliest. You are requested to initiate action for refundment of the same. Thanks in anticipation. RT Mukherjee Lucknow [protected]
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              A
              abhishekn
              from Chennai, Tamil Nadu
              May 15, 2015
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              order number: [protected] order date: Saturday, May 9, 2015 Shipping address: ABHISHEK KUMAR NIRALA FLAT NO.1, JALARAM JYOT APPT. NEAR MISSILE GATE, ARTY CENTRE ROAD JAI BHAWANI ROAD, NASIK ROAD Nashik, 422102 Mobile: [protected] Billing Address: avinash kumar 156/2 artillery centre nasik road Nashik, 422102 Mobile: [protected] Payment Details: Payment Mode: Debit Card (Visa/MasterCard/Maestro) Total Order Amount:2899.00 E-Voucher Redemption: - 0.00 Discount: - 0.00 Tax Amount:0.00 Shipping Charges:FREE Net Payable Amount: 2849.00
              +1 photos
              May 29, 2015
              Updated by abhishekn               I have received
              my order yet order no.[protected]
              Jun 01, 2015
              Updated by abhishekn               i dont want refund i want the product for order no.[protected]
              View replies
              Dear Customer,

              As discussed, we have processed a refund and amount will be credited in to your account within 4-5 working days.

              Regards,
              HomeShop18!
              Reply
              i have not recieved the refund yet. today it is the 7th day of your process
              Reply
              thank you . i have recieved my refund... but i had ordered for the same 3 days ago. and its status is showing delayed
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                K
                Krishna Vijaya
                May 14, 2015
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                Address: Guntur, Andhra Pradesh

                Sir i orderd (2 go branded tshirts 4) its size is (L) it is bigger to me.. So i called next day and re ordered (M) size tshirts and i payed 1100 rupes.. And i posted t with india post[protected]... So i dont recived t shirts plzz check my order status and deliver to me soon
                Name. K vijayakrishna
                Cell no [protected]
                First orde no.[protected]
                Uborder no.[protected]
                View replies
                Dear Customer,

                We have escalated the issue to the concern department, we will update you shortly.

                Regards,
                HomeShop18!
                Reply
                Dear Customer,

                As discussed, we request you to kindly send the product at the vendor address so that we may proceed further.

                Regards,
                HomeShop18!
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                  G
                  guruwar14
                  from New Delhi, Delhi
                  May 14, 2015
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  We placed a order no.[protected] on April 26th, 2015 vide payment thru credit card for magazine cum newspaper stand. Daily we are following up with customer care number team but blaming that courier company is delaying not our fault. Is this our job now to follow up with courier team also as we have paid the amount Rs. 1, 119/- in advance. Like other site, no message is sent for the delivery status and we are very disappointed. If you people are unable to deliver this product, give us our money back, otherwise I will be forced to write a letter to media for fraud done by your company.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  View replies
                  We placed a order no.[protected] on April 26th, 2015 vide payment thru credit card for magazine cum newspaper stand.

                  Daily we are following up with customer care number team but blaming that courier company is delaying not our fault.

                  Is this our job now to follow up with courier team also as we have paid the amount Rs. 1, 119/- in advance. Like other site, no message is sent for the delivery status and we are very disappointed.

                  If you people are unable to deliver this product, give us our money back, otherwise I will be forced to write a letter to media for fraud done by your company.
                  Reply
                  Dear Customer,

                  Apologies for the inconvenience!

                  We have escalated the issue to the concern department and arranging the urgent delivery.

                  Regards,
                  HomeShop18!
                  Reply
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                    T
                    tebrez
                    from Pune, Maharashtra
                    May 13, 2015
                    Resolved
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                    Resolved

                    Hi this is Tebrez Shaikh I had purchased spice mobile detail as followes Product type:phone, PRODUCT NAME:SPICE FULL TOCUH SIM PHONE IME1/MEID1: [protected] MODEL NO:M-6112 BLACK PRODUCT CODE:32866119 MOBILE NO:[protected] ORDER DATE:4JAN 2015 ADDRESS: 543-C MAAHERSHI NAGAR GULTEKDI PUNE 37 I had gave it for servicing also before 2months but I didn't get it, even I had complaint 2times in your customer service My complaint no is:[protected] I am your regular customer but now I am not going to purchase any thing from you, I am not satisfy with this I had fill complaint also but no body take any action now its a request please give me my phone as soon as possible
                    +6 photos
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    View replies
                    not satisfy
                    Reply
                    i this is tebrez shaikh i am your reqular customer but this time my experience is too bad in future i am not going to purchase any thing from you
                    Reply
                    Dear Customer,

                    As discussed, we request you to kindly share the complete and clear scan copy of jobsheet at [protected]@homeshop18.com so that we can assist you further.

                    Regards,
                    HomeShop18!
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                      S
                      sanjib hari
                      from Kolkata, West Bengal
                      May 11, 2015
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal

                      dear sir/mam kindly see the detail of mine because the spice mobile i bought from ur online shoping site that's camera is not working properly. NAME - REKHA MALLICK ADDRESH -5 FREE SCHOOL STREET REHABAR GUST HOUSE. POST OFFICE - NEW MARKET KOLKATA - 700087 PHONE NUMBER - [protected] THANKING YOU
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      View replies
                      Dear Customer,

                      As per the updates, please keep the product packed and reverse pickup will be done within 72 working hours.

                      Regards,
                      HomeShop18!
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                        R
                        Rajendiran Subramani
                        from Delhi, Delhi
                        May 10, 2015
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                        face cream order no.[protected] delivery via Ecom Expressof Rs.249/-.Face cream actual price is Rs.175/-.You are collect excess amount for this.We accept only the offer prizce and want to buy online only actual pric or reduce price, But your collect excess free shipping mean you collect excess amount.PLease consider and return my excess amount of Rs.75/- or reduceanother order product.
                        View replies
                        Dear Customer,

                        As discussed, please do share the screen shot of the MRP mentioned on the box at [protected]@homeshop18.com.

                        Regards,
                        HomeShop18!
                        Reply
                        I already complaint one face cream receving by cash on delivery method.OxyGlow face cream worth Rs.175/-.But you are collect excess amount of Rs.249/-, Autual rateand collect rate is varied, One phone message received to contact on care @homeshop.But I cant connect and ask once you.
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                          R
                          Ravindra@1962
                          May 10, 2015
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                          Address: Saharanpur, Uttar Pradesh

                          invice no.-tara1009107, order no.[protected], sub order no.- 7021151, Spice 5.5 inch quad core phablet pinacle stylus 550 starts and charges but its touch screen is not working. It fell down from my pocket. Now what to do? At local level I could not find any solution.
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                            N
                            Nawin Mishra
                            May 8, 2015
                            Resolved
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                            Resolved

                            Address: Agra, Uttar Pradesh

                            About two three months before we had brought two shilpa shetty kundra saree. there is a problem in one of the saree. we complaint on home shop 18 office.then the customer care send a collector man from ecom express to collect the damage piece .the man had collected but had given the reciept of someones other.then once again we call back to them and told them the whole problem. and to give the correct reciept and refund the moneyback..but the customer care said that they did not refund the money instead of this they can give us some other product we have already booked the projects.. but nowdays ther is no response.home shop 18 have our all infomations our phone number is [protected].so, pls kindly sort out our problem.pls call on the number mention at the earliest.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            View replies
                            not providing good service.
                            Reply
                            Dear Customer,

                            Greetings from HomeShop18!

                            As discussed, we have forwarded your request of refund to the accounts department and same will be delivered on priority.

                            Regards,
                            HomeShop18!
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                              A
                              Ayaan Shaikh
                              from Malegaon, Maharashtra
                              May 8, 2015
                              Resolved
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                              Resolved

                              Address: South Goa, Goa

                              i had problem of touch in my karbonn a19 cell phone which i bought from homeshop 18 we are regular costmour of it, and i'v given it for repair 2 month ago but i didnt get my cell phone repaired yet from i thech zone address of i tech zone service centre: off no.203 2nd floor kamat center above royal foods, near fish market, panjim-goa 403001, mob no.[protected] plz contact in in the i tech zone office
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              View replies
                              Dear Customer,

                              Please provide us the order/ suborder number so that we may assist you further.

                              Regards,
                              HomeShop18!
                              Reply
                              Dear Customer,

                              Greetings fromHomeshop18.

                              This is to inform you that since we have not received any reply from your end, we are closing your case assuming that your concern has got resolved.

                              However, if you still have any queries, please feel free to write back to us or contact us at http://www.homeshop18.com/customerSupport.html

                              Assuring you best of our services.

                              Regards,
                              Team Homeshop18
                              Reply
                              Dear Customer,

                              Greetings fromHomeshop18.

                              This is to inform you that since we have not received any reply from your end, we are closing your case assuming that your concern has got resolved.

                              Regards,
                              Team Homeshop18
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                                D
                                deepanshi singh
                                from Mumbai, Maharashtra
                                May 7, 2015
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                                Address: Allahabad, Uttar Pradesh

                                HRI Campus Harish-Chandra Research Institute Chhatnag Road, Jhunsi Allahabad 211 019 India 7 may, 2015 This is Vandana singh and this letter is to inform you that I have ordered a dinner set of cutting edge 78 pc dinner set blue on 27 april 2015 and i have recived it yesterday i.e, 6 may 2015, and the castrol which was free was broken so I humble request you to change it before 15th may because I have to gift it in my relation marriage DETAILS ORDER NUMBER:[protected] COMPLAINT NUMBER:[protected] N LET ME SHARE MY EXPERIANCE WITH U Once I have Order a j set for the first time on homeshop and that was also defective n when iewelry filed a complain they came to change but after 15 days and that to after 100 and 100 of call So please see to that it doesn't happens again and try to change my product before 15th may. It's my humble request to homeshop 18 Thanq vandana singh
                                +4 photos
                                View replies
                                Dear Customer,

                                As discussed, we are arranging the short shipment on priority.

                                Regards,
                                HomeShop18!
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                                  P
                                  pradipkumardas
                                  from Bengaluru, Karnataka
                                  May 6, 2015
                                  Resolved
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                                  Resolved

                                  Address: Balasore, Odisha

                                  I have received my order item but it is not working . after installation I found that its SMPS not working for which entire product is de fun ked so you are requested to send another smps or I will send back your product . Please reply me . pradipdas
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  View replies
                                  Dear Customer,

                                  Our team is working to resolve the concern at the earliest.

                                  Regards,
                                  HomeShop18!
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                                    Jmvadhera
                                    from Chandigarh, Chandigarh
                                    May 5, 2015
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                                    Address: Jalandhar, Punjab

                                    Order Number[protected] There were 41 items to be sent & when the box was opened at least 9 items were missing & therefore complaint was lodged on the same day. Complaint No.[protected] There after a reply was received that the deficiency will be made good. The detail of the 41 items may be intimated by email [protected]@yahoo.co.in
                                    +1 photos
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                                      S
                                      satpal magarde
                                      from Bhopal, Madhya Pradesh
                                      May 4, 2015
                                      Resolved
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                                      Resolved

                                      Address: Betul, Madhya Pradesh

                                      i have purchse bsnl penta quad core wifi tablet this not calling tab and here is not avilable dongle network tataphoton &hawai our city avibale on idea reliance tatadocomo i can use it to be problem order no 9g9154695 invoice no tar/15-16/51077 Thanks&Regaurds satpal magarde [protected] &[protected] rajendra ward chunni dhana dist betul m.p. 460001
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      View replies
                                      Dear Customer,

                                      We have escalated the issue to the concern department, we will update you on the status shortly.

                                      Regards,
                                      HomeShop18!
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                                        H
                                        HarishBhandari
                                        from Delhi, Delhi
                                        May 4, 2015
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        I purchased one spice mobile for home shop last week. Its creating a lot of problem. I have already complain with Home Shop thorugh your customer care. As per the specification, the battery life is 19 hr. But, it is working only 4 to 5 hr even Iam not using facebook, whatsup. There are problem with spice software. It is hanging frequently . Your executive forward me the customer care no and spice service center no., they are not reachable Also the gift voucher, the terms & condition you are not clearing at the time of purchase. You gave me Rs. 1000 gift voucher and I can avail upon purchasing of Rs. 5000. I request you to kindly replace my spice mobile. Otherwise I don't have any option to lodge a complaint in Consumer Form . Best Regards, Harish Bhandari [protected]
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        View replies
                                        Dear Customer,

                                        With reference to the above complaint, we have escalated the issue to the concern department.We will get back to you shortly.

                                        Regards,
                                        HomeShop18!
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