HomeShop18 Complaints & Reviews

I PURCHASED CELKON COMBO OF DUAL SIM PHONE-C349 STAR WITH RS.1499/- VIDE INVOICE NO.NITCDRH/DRG/11/2014/3613482 DATED 30 NOV 2014 ON CASH PAYMENT VIDE ORDER NO.[protected] SUB ORDER 93873559. ONE OF THE CHARGER OF THE MOBILE IS NOT WORKING AND DEAD. WE TRY TO CONTACT WITH CUSTOMER NUMBER, BUT NO FRUITFUL REASULT IS ACHIVED. PLEASE HELP IN THIS CONNECTION ADVISED FOR FURTHER ACTION.

Dear Sir/ Madam ( Home Shop 18 team) Ref : Model no : Spice 4 inch Android phone 402 IME # [protected], [protected] from online shopping at Home Shop 18 order no[protected] dtd 18/02/15 & Complaint no[protected] Dear Sir/ Madam, This email is complain for poor service, faulty product and no customer satisfaction at all. I collected the phone from your Borivali service center yesterday finally after so many follow ups. I gave phone to your service center on 27 Feb 15 and got it back after 26 days on 25 March that also with the same defect for which it was given to service centre. After coming home again i got electric shock hence tested it with tester which shows electricity current in the phone. I have a small child at home and cant put life of my child on stake with such faulty product which gives electric shock. Is your company going to take the responsibility of any hazardous event happening at my home due to this hand set? Please find attached a picture of the mobile phone with electric tester and you can see the electric current is there in the metal body of the phone while phone is kept on charging. You can send your representative and get the defective mobile collected. Regards, Shailesh Gore

I HAVE ORDERED A PRODUCT FROM HOMESHOP18 (SG WORLD TIME DIGITAL CLOCK) ON 28 FEBRUARY 2015 AND THE PRODUCT WAS DELAYED AND DELIVERED ON 18TH MARCH 2015. BUT TO MY SHOCK, THERE IS A DIFFERENT PRODUCT FROM THE ONE THAT I HAD ORDERED, AND I CONTACTED HOMESHOP18 AND THEY GAVE ME A COMPLAINT NO:[protected]. AND THEY ASSURED ME THAT THEY WILL TAKE BACK THE WRONG PRODUCT WITHIN 2 DAYS AND THEY DID IT. AND PLACED A RENEWED ORDER NO:[protected]. BUT AGAIN WHEN THE COURIER BOY DELIVERED THE PRODUCT TO ME TODAY, IT WAS THE SAME PRODUCT THAT I HAD RETURNED BACK. BINOY SHANTI CHAKMA E-2, SECTOR 26, NOIDA-201301 [protected]

I ordered a Micromax Canvas 5.3inch(13.4cm) GSM + CDMA Android Phablet - DUET II I (Seller: Tarash Overseas Pvt.Ltd.) order no.[protected] placed with you dated 31st January 2015 delivered on 3rd February 2015.The phone works with GSM sim but does not work with CDMA sim. I thought there may be a problem with the sim or the signal from tower since it is an old sim and trying to get a new sim.. Next week after fixing the new sin also it did not work. Then I approached the micromax servce center to check.they told one of the three pins in the CDMA sim tray is broken and said this will not cover warrantee and ask 8000 rupees for service. then only i realised that Ihave been cheated. whine checking with the order it was shocking to note the seller had cleverly given only 48 hours for replacement. please tell me what should i do now.

I had ordered Silkpro from homeshop 18 considering it a good product as shown in the television. Now that i have got the product is does not even remove one strand of hair. I am very much dissatisfied with the product and if possible want to return it as soon as possible.

Hi Team, I ordered Roti maker ( Nikky Tasha) from your company around 1.5 month ago. After the receiver we found it as it does not work as shown in the TV. It was really a bad product which does not function as shown. I requested for the refund of the money and even after the long follow up your company was not ready to provide refund of money. This is really pathetic way to treat the customer. As they stated that there was 7 day money back guaranty. After so many days of hard trying, we came to know that Homeshop18 Representative is just making us fool and not ready to provide refund. Then i went for another option i.e replacement as explained by your representative. The product got dispatch from my house around 4 week ago, however i have not received any update regarding my second replacement product ie mobile car holder. I placed ordered by my father name as Mr. A. T Jivesh. Requesting you to provide me replacement product which i mentioned in dispatch box as below, 1) Combo dress of 3. 2) Mobile car holder. I received a call from customer service that they they will give call back to me about my second replacement, however i have not received any call from them till the time. I think again they are making us fool. Please take necessary action for the same. (My Order number[protected], Suborder number[protected]. Thanks, Hemant [protected]

I ordered a kurthi for price 1781(order no:[protected] on Oct 29, 2014. They delivered the wrong product. Then I called the customer service and they told to return the wrong product to a mailing address, and they will refund the money back. So I sent the wrong product in professional courier[protected] within one week. But I didnt get any response from homeshop. Kindly return the correct product/ refund the money. I have lost 1781+100 courier charges because of their mistake.

Dear sir, I had purchased data wind tablet along with Key Board in the month of Feb 2015 order No[protected]. I had made complaint that this Data wind tablet is having problem . It is not working at all. It is surprising to note that service cntrs also nt taking any response. HS18 is a big brand and if our queries are not resolved we will loose faith in Online shopping and this will have a very bad impact on your brand. Request you to kindly look into the matter and get my Tablet replaced immediately. I am continuously chasing HS18 but I am not getting satisfied reply from your end. Please help. Regards, Azharuddin Ph [protected]

Dear sir, I had purchased data wind tablet along with Key Board in the month of Feb 2015 (Docket No[protected] . I had made complaint that this Data wind tablet is having problem . It is not working at all. It is surprising to note that it is more than 30 days my complaint is not being attended. HS18 is a big brand and if our queries are not resolved we will loose faith in Online shopping and this will have a very bad impact on your brand. Request you to kindly look into the matter and get my Tablet replaced immediately. I am continuously chasing HS18 but I am not getting satisfied reply from your end. Please help. Regards, MN Vyas Ph [protected]

Dear Homeshop18 TeamMy Name is Anil Kumar Srivastava, I ordered Data-wind 3G Dual Sim Calling Tablet with Keyboard as on 14-Mar-15, by case on delivery Order No is[protected], Payable Amount is 6299 Rs/- and received as on 21-Mar-15 by Gati Courier. when i received this product then i found that this product is not good for me, I don't like this product. because this product display screen is not clear visible and camera is also very low quality so i am totally disappointed about this product and i wish to return this product. I immediately called Homeshop18 Customer Care[protected] and registered complain. Complain No is[protected] against Order No[protected].As on 21-Mar-15.and customer care person suggest me that pack product as it is.it will be collect by us within 24 Hours. so i packed this product as it is. So i request to Homeshop18 Team that Please Collect this product as soon as possible. and provide my payment as soon as possible.

Dear Sir, I had purchased 'Padmini 4 Burner Crystal Gas Stove Cloud' (Order No.[protected] on 26 jan 2015. On 31 jan 2015, courier reached to my home, but the stove glass top is damaged . So I had not accepted delivery of the goods and at the same time, I launched a compliant to Customer Care. Compliant No.[protected], Order No.[protected]. I had done all this as per company's Shipping Policy criteria. On 2 Feb 2015, i got a message in cell phone stating that 'your order has been delivered on 2 Feb 2015. This message is shocking to me as order had not delivered to me till date. HomeShop18 company to show the evidence of order delivery that is my signature for acceptance of order/delivery. Till now the compliant is not resolved from your end. Please let us know when this compliant will close and when my order 'Padmini 4 Burner Crystal Gas Stove Cloud' will be deliver to me or refund the money. Once again I request you to please expedite/escalate the same.This type of case shall discourage the online shopping customer's mood and also not good for the reputation of the company 'homeshop18.com". Regards, Manishkumar Jha [protected]

I am purchase this mobile (spice 501). I give 2-3 complains in customer care toll free number but not give reply faith full and supportive. Battery backup issue, camera not working, hanging many times. My order number is[protected]. I hope your end side take any action and solve my problem. Waiting your side reply - Mail me [protected]@gmail.com. R From :- Ajmer Rajasthan

I order my product from home shop 18 which was cost about 1999 and the product that was given to me was faulty. Calling issues and slow process problem were arrised in the product. The product features which was shown in their tv show were al fraud and wrong promises. I talked to their executive MR.Rakesh and he gave me the promise to refund the price and on the next day their senior representive decline all the promises which were made by Mr. Rakesh . She also decline me the refund of the price and said me 1999 (mey kya logey or). My complaint no is[protected] and my registered mobile no is [protected].

Dear Sir, I had ordered a spice dual sim qwerty combo mobile on 20th feb, , order no.[protected] invoice no. TARA/[protected] sir the speakers are not working properly . Kindly solve may problem and confirm me as soon as possible. Anuradha [protected] [protected]@gmail.com

Dear Sir, Mena Mobile purchae kiya tha spice Mi -511 jiska mujhe camera or battery backup acha nahi hai. me use dekar apni payment wapis lena chata hu. Kirpya muje meri payment de. Jiski delivery mujhe 12/03/2015 ko huwi thi, 13/03/2015 ko mena complaint karne ke bad se mobile band kar ke rakh diya hai. or Mena Home shop 18 toll free no. par complaint 13/03/2015 ko ki thi jiska mujhe abhi tak koi respone nai mila hai every day call karne par 24 ya 48hrs ke bad kaheta hai call kar lega but no response. Complaint no. hai[protected] dated 13/03/2015. Regds Sonu Kumar Bhatt Contact No.[protected] Distt Karnal

sir mein rod takes men casual shoes order kiya home shop 18 se 10/03/2015 ko jo ki mujhe 13/03/2015 ko mile jo ki mein sky blue color or 9 number ke book kiye inhone mujhe red colour or 6 number ke shoes bheje ab mein replacment ke liye 14/03/2015 se complent kar rha hu meri koi sunwai nhi ho rahi please mere shoes replace krwane me meri help kare . order no :[protected]

I PURCHASED A SPICE MOBILE MI 511 ON DATE 19/02/2015 WHICH ARE NOT WORKING PROPERLY & MORE TIME I COMPLAINT HOME SHOP 18 BUT NOT HELP PROVIDE BY HOMESHOP 18 & CONTINUED DELAY MY COMPLAIND & GIVEN ME WRONG SPICE CUSTOMER CARE NUMBER. DETAILS MOBILE : SPICE Mi511 COMPLAINT DATE : 03 MARCH 2015 CUSTOMER MOBILE NO. [protected] Email : [protected]@gmail.com

I JUST CHECKED WITH CUSTOMER SERVICE AND THEY ASK FOR DETAILS I HAVE GIVEN, THIS IS MY MISKED, WITHOUT INFORMATION THEY SENT THE PRODUCTS. SO I GOT OK WILL CHECK I PAID RS, 1700 AND COLLECTED IT, AFTER OPENING THE BOX IT WAS NOT GOOD AND SOME STONE ARE NOT THEIR IN THE JEWELLERY SETS AND COLOUR ARE NOT PROPER . THE SAME DAY I COMPLAINT TO CUSTOMER SERIVCE [protected] COMPLAINT NO. TODAY IT IS 7 DAYS NOT SOULTION FOR IT. REALITY IT IS FRAUD, I REQUEST ALL THE CUSTOMER TO NOT SHOP IN HOMESHOP18. AND ALSO PAST THIS MESSAGE TO OTHER ALSO . LET EVERYBOBY BE AWARE OF THIS .

In the name of vidya pawar purchased 3 tops where one top was medium in size where we gave complaint also many times but no one respond. Almost 2-3 months over but top was not exchanged .I am from mumbai remaining 2 tops xl size that is perfect but one top we wanted in xl size it was delivered in medium size. Your executive didn't even respond and didn't even gave door steop for exchanging top. You may contact in [protected] as vidya pawar number is changed so you may contact in this number and please exchange this top as soon as possible. one is black, red shirt, checks shirt and one flower one which is in medium size. In the month of november we purchased.

order no[protected] sale chor he kahi ke ghatiya electronic product ke alawa kuch bhejte hi nahi he lagatar 2 product not working chor kahi ke sharam aati nahi or inke 48 ghante kabhi pure hote nahi he sala ab facebook twitter sabpe likhunga inki to