Homeshop18 — Different product and items missing in delivered product

Dear customer,

Kindly share order details for us to assist you further in resolving your concern.

Regards,
HomeShop18

order number: Sub order number:
[protected] [protected]

Product: Vivahita - Karwachauth Special Beauty Combo By Color Care London

I have opened a ticket for wrong/short product delivery:View Ticket #[protected].

Please return product as soon as possible.It is no use for us.whatever product you shown at television was different and you delivered another brand product.Also you missed some item in delivered box.

Now I am calling you everyday to resolve my problem but you guys are not writing my complaint.just saying your order is not showing delivered in our system.

I did not get any call from your side and my problem ticket has been closed by you as your cell was not reachable.

Please return back your product. and return my money asap.It was very poor experience with you guys.

• I did not get diamond facial pack, it is other brand product.
• Apart from that i did not get eye liner, it was not delivered with box.
• i did not get bindi 3pc-- only 1pc was delivered with box
• I did not get diamond bleech it is other brand product.
• I did not get mehndi tattoo in it, it was not delivered with box.

Now i am not able to open a ticket on your portal.it is throwing an error.

thanks
anand yadav
+91-[protected]

Please write my complaint and provide a ticket number to me for further follow up.

As product was for krwachauth festival.. now it is no use for us.i want my money back.

thanks