| Address: Jhansi, Uttar Pradesh |
To,
Honda motorcycle & scooter india pvt. Ltd.
Commercial complex ii, sector: 49-50
Golf course extension road,
Gurgaon, haryana (122018) india
Sir,
I would like to draw your kind attention towards the services offered by maa ambey honda jhansi. I want to replace battery of my activa scooter. Amron battery is easily available in open market for rs 1000/- with complete taxes on proper bill while the same at maa ambey honda service centre, it is given for rs 1160/-. I could not understand why the higher rate is charged from customer, when i asked about higher rate, he stated that they are providing original bill, but they could not explain that why they are charging more amount while the same item is easily available in open market at a lower cost on bill voucher. I was compelled to replace battery from market due to much difference in rates. I think similar type of practice adopted in other items also, and poor customer are bound to pay higher amount because of ignorance. Such type of cheating with customer is not correct and it damage the image of a reputed company.
It is requested to kindly look in to the matter and ascertain the fact so that poor customer may not suffer in future and reputation of honda company remain intact.
I hope that a suitable reply shall be given to me after ascertaining fact.
G. A. Khan
Sangam vihar colony
Beside imran contractor
Jhansi-284003
Honda 2 Wheelers India customer support has been notified about the posted complaint.