Honda 2 Wheelers India Complaints & Reviews

I had a very bad experience with Honda CB Unicorn Bike, the dealer (Gugunani Honda, Bhubaneswar, Orissa) and Honda Customer Care . The bike is not robust, The dealer and Honda Customer care are not professional. I fell for Honda's brand value and commitment for quality . But Honda Bikes, India no where near to it.


I bought a Honda Unicorn CB 150 in Mar 30, 2016. Initially I was reluctant to go to this dealer due to some bad feedback I heard from some friends. But as no other show room had the black color bike we finally decided to zero in for this dealer. I made a payment by cheque . Dealer told they have done Teflon coating for all their bike, so forced us to pay additional 600 for the same . Later on we realized it's their scam they don't do any Teflon coating and provide a receipt from a third party. The Teflon coating is done by their mechanic later for name sake with very old scrubber and of very inferior quality . By doing so you are paying for additional scratches rather then to protect your bike. They talked us and force us into buy AMC and additional warranty for another additional 3-4K. There was complete chaos at their show room as it's very small and they had many customers on that day. Finally the bike was delivered to us at 8:30PM at night without even giving it a proper wash let alone the Teflon coat.

As it was pitch dark there was no way for us to check the bike before taking delivery. The next day morning we realized our bikes has several dents near the fuel tank and scratches all over the body. We promptly went to the dealer to complain. The dealer blatantly refused to take any responsibilities saying we should have checked the bike before delivery. If you take a delivery of bike in night without a wash how would you know if there is starches and dents in dark ( as show room front doesn't have good lighting). We promptly reported to Honda customer care on 31st March.But Honda customer care sucks big time. One of the worst experience than our Indian brands.They suggested to talk to dealer and work it out. They should realize customer buy a product because of Honda brand not looking at dealer. There is lack of ownership and no value for customer service and satisfaction.

Our woes didn't stop here . After a fortnight or so we heard a noise coming from engine which is surprising for a new bike. A month latter the 3 indicators fell off automatically( 1 front and 2 rear) . Again complaint to Honda and fight with dealer to get it replaced. There logic we might have met with an accident . When we showed him there is not a single scratch or the glass of indicator cover has no damage then they agreed for a replacement. We had few more disasters followed with the bike .The battery cover came off automatically . They could not fix the unusual sound coming out of the bike. The bike vibrates a lot . It's like buying a head ache paying 80K. My previous bike Hero Honda bike was far more superior quality with very good customer care.

The latest being the back fiber support came off automatically. We had made repeated complaints to Honda but no solution provided. We followed up with Honda customer care for replacement of the bike as it looks a manufactured defect or might have been altered by the dealer. They kept on delaying so that the 1 year warranty would lapse and you would have less chance in a consumer court. Looks like all the plastic parts are of very inferior quality . The bike is not at all stable.

The Dealer and Honda have least concern once you buy the bike. I am not sure if Honda has started production with such inferior quality or this bike is a defective piece which the dealer pushed me into. Stay away from this dealer(Gugunani Honda) like plague . Sincere suggestion to avoid buying any Honda bikes if you think you are not favorable side of luck and want peace of mind.

Sir i'd a activa 110 average related issue..then i go to service center for this query..they told me i have to change belt and spark filter plug..after this today serviced my activa and change spare parts as said by them...after this they changed my activa's belt and spare part..after this they told me now this activa will run smoothly without any petrol related issue...after this i full my petrol tank for cheking the average.. when i reached home then i found that my petrol was leaked throughout the way...as the time was 6.30..the service station was closed..then i go to local mechanic in emergency then there i found that petrol pipe was cracked..there were no need of change the belt and spark plug.and inside activa no one can say that any service is done today.as the main reason was the crack pipe..sir these are the mallpractices doing by the service center.. sir please resolve my complaint and take action against them...sir i am attaching the photos of activa engine after service..no one say that the service has been done

Dear Sir,
I have Active regn. no KA-04-HS-5072 which I bought from my friend in march 2014 as Ur delivery time was more.
I am servicing it regularly from Dhruvadesh Honda - Gokula-Bangalore. But I am very unhappy with servicing as my vehicle condition is worsening after each service. I have 2 more Activas in my house. But fed of service quality

I have purchased 1 Honda Activa 3G from Johal Enterprises Ramnagar (Nainital) on 30/11/2016 but still they have not provided me vehicle registration and RC. Many times I have called to shoroom but no response.
This is ridiculous.

Very bad experience from a reputed brand like Honda.

Your prompt reply will be greatly appreciated!!!

Pradeep Singh Rawat
Mob no.[protected]

I have had an atrocious experience at your service centre . Inspite of having zero dep insurance charged me for parts not even replaced by them and made me chase them for 5 complete days and a whole day in their work shop after calling me to pick up the rectified activa .I find that this agency Aakansha is just not fit to identify the problems of the consumer with high degree o[censored]nskilled and extremely misbehaved staff who only believe in just snatching money from the customer. If I am not heard at your end I am left with last option to knock at the consumer forum at last.

I Shaikh Mohammed Alam, want to bring to your kind notice the following fact.
That I have purchased Honda Activa at from AR Auto Wheel from Sion Bandra link road Mukund Nagar Pila bungalow near Sangam Marble Dharavi Mumbai 17.
I hereby state that have purchased a bike on 6th of July 2016 from AR Auto Wheel . I made cash payment via receipt number 278 and 572.

I hereby state that it till date Mr Atul have been making false promises on giving me my bike original paper, And have given false Number.

I hereby state that Mr Atul is a clear cheater and have cheated 51 people, He is not only gave me false assurance but also tried to hit me.

He haven't given me the bike RC book and the number for my vehicle which he has provided he is also a false. There is no such registration in RTO of Mumbai.
I have made a complaint regarding him at the Dharavi police station on 24th October 2017 for which I was summoned to meet Police Inspector Mr.S B Reti after 3 days, after visiting him he said that within one week Mr Atul will be paying back my money and will take back the bike.

I hereby State that Mr Atul Clearly Told Mr. S B Reti that he have cheated me along with many other People, and assured Police Inspector Mr.S B Reti and me that he will clear the matter within 1 week time but he dint cleared and till date no action has been taken.
I hereby State that I have been continuously visiting the Dharavi police station for the same .

Mr Atul is having a criminal mind and he have been cheating a lots of people

I hereby state that without my paper my bike is totally illegal and if something happens to my bike I won't be able to justify.
I want strictest action to be taken against Mr Atul and hereby want to get his Authorisation and accassiotion with Honda to END...
Its Getting a Bad name to Brand Like Hondaand hereby states that is cheating and mentally harassing me for past approximately 1 year.

I hereby State that I have sended him Notice from my lawyer on which he haven't replied.

I hereby State was fined 4 time, by Traffic Police as i wasn't able to product Bike Paper, Along with that I have also Paid my Lawyers Fees. which Approximately comes to 4300.

I hereby request you to kindly initiate the strictest action you can take against Mr Atul.

i am reachabale at[protected]

Thanks a lot expecting up quick and a positive response from your end

A complaint No.1-[protected] DT.3rd Feb.2017 is still onn of engine knocking sound on first start in the morning.Purchased on 25th Jan .2017 from Prema Automobiles Pvt Ltd, Boring Road, Patna.Your company enginer Arpan Gupta attended but unable to solve the problem and jocked with me that "gari chalegi tuo awaaz hoga"Got first service mileage 23/Lt

Our bike has taken nine month ago but in this period we are doing three servicing in your authorized service center and running of bike 2500 K.M. only . at the time of third service they told mi that clutch plates are damaged . i also faced average & pick up problem.
please give us proper service which we required. this problem create before 2 months.

please do the needful.

thanking u.

Deas sir,
My self Manish. I have purchased Honda activa in sep 2014. Nw problem is that the silencer of this getting rust in only just 2 year. Its very serious quality issue. So i requested to plz change it as early as possible.Honda is very good brand.. I am not aspecting the same from honda. I am also attaching the pic of same.Honda is
Thanking you
[protected]

My name is suvarna khilari, I purchase Honda activa 3g on 25th Jan. 2017 in Honda Motoden showroom, Mahim, Mumbai... But I very badly state that, in this showroom customer service is very very bad... After 25 Jan. 2017, I didn't got my registration no. Till today... When I enquired it is state that you call after 10 days.. Other showroom get registration no in 8 days... But this showroom owner not co operate to Custmer... And their staff didn't get good service to customers... That's why I am told to other interested customers who will purchase Honda bike not to purchase because of very bad service of after purchasing... Please give mi rto registration no... So I am able to ride. Your bike..

Suvarna Khilari
Bandra east, Mumbai
Mob. [protected]

Dear Respected Sir,

We Purchased Honda shine CB 5 Months Back. and we took Icici Insurance Plan for Bike, My Brother Has accident, he is Koma for 23 days, bike has damaged & before that Disel Tank has rust, The quality of Tank is poor, and insurance agents not considerd the bike Damage, Please heli to us sir, bike damage esimation cost would be 8000/- but insurance people not considerd, company (Honda)not replace thediesel Tank,

I have purchased 1 Honda cb shine from Waheguru agencies Godhani they brought my bike from sudershan Honda Nagpur on 19.02.17 and given to me.i took at home and drive to city there was heating on engine so I took to Service centre they checked there was not sufficient oil in engine tank.
This is rediculas. Very bad experience from a reputed brand like Honda.another thing I have not received my side mirror and sadigaurd so far . This is again not expected.
Dr..Pramod dixit
Mob no.[protected]

Hello sir,

Sahil honda Napier town, Jabalpur
Vehicle no. MP09-NZ-1404
Job card No.-25754
Date - 29/12/2016

My name is Bhupendra Jain and I have CBR 250R red model 2013. Since after purchased. I was facing so many problems like the handle lock has changed in beginning, after that my engine got damaged which i get it repaired 2 times in indore in honda service centers which cost me around Rs.21000/- at first and 5 months later i spend Rs.6000/- in engine repair. That bike becomes a big problem. Your service center is worst which i have ever felt. Now in jabalpur they are asking for Rs.45000 since they have given the estimate of Rs.32000/- and now the bill rises upto Rs.50000. After asking for so much money finding new problems every time. I have given my bike to them in 29/12/2016 and they have given the delivery date on 04/01/2017 but now its 20/02/2017.Your service is very much disappointment and bike is very very useless and piles of money for service. I will not recommend anyone to purchase this bike even I said them this is the worst bike having very very poor service centers across globe. This bike I have purchased in Rs.1, 70, 000 and now its resale value is Rs.15000 and spending Rs.45000 I can purchase new Hero motocop bike with one year warranty.They are asking to change each and everything which they cannot repair like wire current is not going to my bike so they ask us to replaced the whole wiring system which cost me around Rs5500/- just because of single wire. Nothing has remained to unchanged everything they have changed. If your company will not take any action or any enquiry we are going to report in consumer court and also give an article in the newspaper about your companies fault services. I wont be able to afford this much money to service my bike kindle introspect service center and send your experts to check my bike because that is too much money they are asking and take actions against them.
The detail of my bike is given above.

Dear Sir,

With Ref. to my last complaint vide ticket no. 1-[protected].

I further want to add that no action has been taken on my complaint till now, i question HONDA the customer grievance & Support System which HONDA promises to its customers.

Celebrate Honda motors was asking Rs.6400 for the repairs of my scooter, they said the carburetor is chocked because of sugar, and is not repairable and will be changed with several other parts.Now i wanna inform you that i visited a local mechanic workshop and he has cleaned the carburetor and the scooter is running fine. and would you believe the cost of repairs is just Rs.950 with many items be cleaned + engine oil + Air filters etc.

Now i have a question in my mind, IS THIS HONDA policy to make its customers fool by charging money for parts which is not faulty or repairable. or may be the Distributors unfair trade practice.

I strongly object to such behavior by HONDA authorized workshop for such misleading activities.

Now i leave it to your Judgement what you have to say in this matter,

whether you support your staff and do not take action
or
you punish the guilty staff for such behave and maintain the trust of HONDA company in customers

Rajat Gupta
[protected]

I have purchased Honda cbr150r four months back (sep2016) sine the i have been facing one or the other problems
initially front disc brake mall function in first month, then rear disc break mall function mall function i have to run for show room even after getting regular service and now horn is down and show room people are asking to pay for it i want to know wither is this service problem or the products are defective

Hi this is chitikela.praveen i have received notification message as the service is to be done by this week as a reason i have been to Raja Honda on 24th morning i need to wait for atleast 3 hrs for my turn, then the service staff had asked for the manual i was shocked to see i still have 2 months time for the service. How can you send these notifications to the customers that are irrelavent. Just fooling the customers, i had spoked to the person he said the manager is not available and he would ask the manager would give me a call back but still i haven't received any call from the manager. Request higher official to contact me.
Regards,
chitikela.praveen,
[protected].

From,

Respected sir,
I bought a cbr 150r sports red from cbc honda, trivandrum in the year 2016 (Purchased date:05/09/2016). I bought this vehicle with lot of hope. Some times vehicle started to show some problems. Here are some of the problems that i felt while using this vehicle. They are...
1) irresponsibility of service centre.
2) gear slipping (Major problem)
3) some technical problems.
4) not satisfied in number of free services.
5) uncomfortable riding.
6) not eliglible for better travel.

On my each complaints i went to service centre. I was not at all satisfied with their services. They only consume only my money but they never provided me with a better service. They totally ignore me.
So iam planning to give a case to consumer court about this issue. So iam looking forward for a better solution for this issue. I hope you will co-operate with me.
Thank you.

I have purchased a Honda aviator on 7.5.2016 at muthoot motors konni pathanamthitta in my wife's name SINI.. KR with reg no KL 25 H 7281.The first service is done at muthoot motors konni service center on 6.6.2016 with 464 km .second service done at nandhil Honda punalur Kollam on 6.9.2016 at 2880 km. Third service done at nandhil Honda punalur Kollam on11.1.2017 at 5046 km
With in few days a starting problem and vibration is shone. I approach the muthoot motors konni service center on 20.2.2017 9.30 AM They tell me to some time to inspect the vehicle. At evening they told the starter had some problems new one had arrange the next day with in warranty . They returned to the vehicle on 21.2.2017 4 pm.The next day the vehicle showed the same starting problem I approach the muthoot motors Konni service center on 23.2.2017.They recived the vehicle for inspection with receipt no. 15842 .Thus the servicers tell me a huge amount to pay to correct the vehicle problems. Now the vehicle is under the Cousteaudy of muthoot motors konni service center .
I am working in health service .I purchased and services only authorized service centers .and keep the bills and records. So I inform you to correct my vehicle without payment, otherwise I will move legally.
Yours faithfully
Rajasekharan nair.k
24/2/2017 Ambalapurathu Veedu

Venchempu, punalur
Kollam, kerala
Ph no [protected]
Mail l D [protected]@gmail.com

I have purchased Honda Trigger from Autofin India, Hyderabad in 2014. Since then I am suffering with many problems. The vehicle raises automatically without using accelerator. Rear disc brake plate and pads are not working and needs to be replaced just for 20000 mileage. Fuel consumption is also very high side & I feel I am maintaining a four wheeler as far as fuel expenses are concerned. I am shocked to know that production of this particular make has been stopped by you and knowingly the dealer has sold me the vehicle which is nothing but cheating valuable customer. You are requested to compensate me by providing a new vehicle of the same cost. --- P.L.Praveen Kumar, Admin Officer, LIC of India, Zonal Office, Hyderabad. Mobile- [protected]

Hi this is srinivasa.g i bot honda livo in june i done all services in honda authorized service centres but my vehicle is giving very worst mileage it gives only 45kmpl. But when i bying time company given 74kmpl when i inform to service manager also they give very lazy answers 45kmpl is batter this vehicle is giving is thatmuch only i am using honda vehicle not 1st time before i used shine also this is 1st honda vehicle got worst performance .but so many people using livo almost people saying kmpl is good but my is not giving better mileage i service my vehicle in honda service centres but why