| Address: 6th main road, Urapakkam, Kanchipuram, Tamil Nadu, 603210 |
Job card# 118396, vehicle# : tn25aw9425
Lodha honda service station
Address: 18a, godhandan street, behind buhari hotel, kothandam nagar, chromepet, chennai, tamil nadu 600044
I want an update on the status of service for the above mentioned vehicle.
Vehicle was given on 17th feb 2020 morning around 08:30 am (Approx time). At that time i was informed that you may get your vehicle back on 18th feb 2020 due to availability of spares and i agreed.
On 17th feb 2020 evening at 04:46 pm, i received a call from the service centre (+91-[protected]) stating that "your vehicle is ready except for one complaint as the spares not available". I insisted that i want it to be done and i will take delivery once it is done and no urgent.
Again on 17th feb 2020 evening at 05:13 pm, i received another call from the service centre (Same number) stating that "your vehicle is ready", i informed that earlier i received a call and explained the above things, the person said "i will check and get back"
After that i didn't received any update from the service centre. I called the same number from my landline number on 18th feb 2020 around 02:30 pm and the person got the job card details & vehicle details and didn't update me anything till now.
This kind of behavior is not acceptable, whatever the condition maybe, customer should be communicated on the status of the vehicle promptly.
Honda 2 Wheelers India customer support has been notified about the posted complaint.
sir mam
l have honda Activa 6g lt is not complete accessories shatakshi honda Activa showroom moradabad my Honda activa 6g purchase is 13 days pls complaint immediately working now. side stand grip cover mat footrest is not complete my Honda activa 6g many many problem sir.