Honda 2 Wheelers India — self start & battery issue

Address:

Mumbai City, Maharashtra, 400706

I have purchased a activa 5g & registered on 25th april 2018 re. No. Mh46bj4806. Right from day while taking the delivery their was self start problem which was brought to the notice which was clarified as the battery will get charged while the vehicle will be in motion. Even after few days the problem continued & was examined by the authorized dealer bhawna honda seawood (W) navi mumbai technician & later on was clarified after examining the vehicle as a battery problem & will be resolved in the first service which was not done & is unresolved as on date.
On 15th of september i was told to surrender the battery with a promise to replace the same latest by monday, but to my astonishment i am been replied that the battery is been given to the concern company for testing & will be replaced only if required or else repaired while the battery is under warranty for 4 years. I would be updated for the same only on friday 21st september 2018. Till the time advised to use vehicle without any battery.
My issue of the vehicle operating on self start is unresolved as on date.
Request to intervene in the same as it surely hampers the reputation & trust that the consumers have in the company & the quality it has been maintaining in the long years of business.

Thanking you in anticipation.

Mushtak rumane
[protected]
Navi mumbai