Honda Cars India Complaints & Reviews

1. delay in the delivery of honda activa
sir,
I want to log a complain against dealer Rajahmundry I have booked one honda activa at the above mentioned agency on 23.9.2010 vide receipt No.30/44 with cash payment of Rs.10,000/- at the time of booking from that day till 29.3.2011 they never called to me for any delay in the delivery.
Kindly instruct the concern to deliver the vehicle immediately
Appala Ravikumar
CeLL: [protected]

I bought honda shine bike in 2009 and it is under warranty for 24 months. The cone cup which is a part of steering assembly is damaged and it is covered according to the warranty book given along with the purchase of vehicle and even I have the extended warranty which covers for 5 years.

Now when I am talking to the service manager, he is not accepting the warranty and he wanted me to talk to some other state area service manager who is saying the warranty is applicable only for one year and it can not be accepted.

I did the servicing of the vehicle at timely intervals as given in the user manual . I have all the receipts and even extended warranty card.

I want to complain on this issue. Please tell me how to proceed with it.

Regards
Srikanth
[protected]

I have given my scooter KL7BK 4651for service after 10000 kms, on 5th march 2011 at EVM honda, Vyttila. The job card refer 10JC28363. I have raised complaints that my vehicle is having less pick up, starting problem such as making noise at the time of starting, oil change etc. I have given a bill no 101W27946 for Rs.908/- and still I am facing the same issue while using my vehicle. It is absolutely poor customer support from the dealer. Since I am working for one reputed service industry, I know very well about customer service and time value of one customer. I am putting the same to address the issue faced by me, I strongly feel that the same problem will be faced by other customers also.

I have purchased a Honda Activa on 29th January 2011 from authorized dealer o[censored]daipur M/S.Lack city Honda thru his sub-dealer.
When I have approached to the Udaipur dealer for purchasing a Activa he refused me that it is on three months booking than I had approached to the sub-dealer of Salumber.
The sub dealer of Salumber has delivered me the vehicle with in three days but I have faced few problems which I want to bring in your notice:-
• when I have received the Activa it was fitted with accessories and quality of accessories were very chip than I have requested to the dealer to remove the accessories but he told me that accessories is mandatory with out accessories they can’t sale the vehicle.
• Paint quality of the vehicle was very poor I have shown this to the concern dealer but he told me that company is making it in hurry due to high demand so paint quality will be poor.
• One side dealer is saying that vehicle is on booking of three months minimum when I have received bill from the said dealer of my Activa I have shocked that it was three months old(November) manufacturing.
• From day one said Activa is having starting treble for which I had checked it two time in authorized work shop but still problem is not rectified.

After spending more than Rs.52000/- on a two wheeler it is not giving satisfaction to me so my request to the company please change my Activa with a new Activa,

Regards,
Ajay Nandwana.
M.No.[protected]
Bill.No.10IN04430
Registration No.RJ27SR3300

Respected Sir/Madam
I bought Hero Honda Passion-plus on[protected]. From the day onwards i purchase i had problem with its millage. When i bought and measure it gave 50 km/l. I went to showroom for service i complained them. They replied to wait for about 1000 km. After 1000 km it still average 45-50 km/l. I again went for service and report them same problem and shockingly what they did average reduces to about 35 km/l. Then on complaining after few days hey said it can be only that much, we can not improve it. So i went to personal mechanic i know and he checked it completely and helped me in improvising my bike average. The best result it started giving almost 70-72 km/l.
After two and half year again i am facing same problem of millage and this time even mechanic i know has no solution of it. He told me to complain about it in Showroom. I am facing this problem for last almost 8-9 months. Due to rapid increase in petrol price millage problem has reach to alarming stage.
I want you to pay attention towards my problem and solve it out. For your kind information millage of my bike is just merely 48-50 km/l.
Please contact me on [protected]
yours faithfully,
Mohammed

sir i have bought hero honda hunk from dua motors,rourkela.but after some days engine oil licked from engine.i have given for cheking in vijay laxmi automobile,jharsuguda for six times,but still they neglet for cheking about this problem.it is seveth time i have taken my bike for rechake.so i request to u plz conserned about that,otherwise i'll give a case in cosumer forum against company.customer name-basanta maharana.bike no.OR 14U 9979

Dear Sir

My Vehicle no. is UP65-AW-6099 with name of Mr. Ashish Shah of Purchase from Sri Ganpati Honda, Varanasi , The Model code of my Activa is SCV110B Frame no.ME4JC449LA8131162 Engine No. JC44E1007939 .

All the Mechanic and Supervisor of the company are not behaving properly with customers and my problem is from starting that noise coming from the engine , poor mileage, and starting problem from long time, vibration in engine.

Plz sort out the problem of my vehicle as soon as possible .

I will be thankful for this

With Regards

Ashish Shah
Mobile no. [protected]
Shivpur, Varanasi

Your's Service Center VJ Hond Ulhasnagar Thane Maharashtra
The Think is that The VJ Honda Can not supply the Spear Part's Like Fiber & Metal parts part's Properly He doesn't Have Stock of meager spare Part's thats why we are the Customer of Hond Co we are Suffering plz arrange Spare Part's & give the Service

It is the Company's Responsibly give the service end of customer

Regars's

Girish Jadhav

I, Ms Sima oswal booked a honda active on10th dec 2010 with the sharayu 2wheeler who is the authorised dealer of honda located in alibag. When i went that dealership i met a sales officer whose name is shubha. She told me you book the scooter i will give you the delivery in two months. I booked the scooter and i given him 2 color option (white & grey). She told me you dont worry about the but you have to take a loan. i have ready to pay full cash but she told me you have to take a loan & i m agreed for that because i want vehicle. She never picking up my call or callback. i m given them all the payment but they didnt respond a single time. i want vehicle immidiately. My loan is already disburse. So please do the needful. i m never give any refferences to honda. this is very bad experience for me.



Regards,


Sima oswal
[protected]
[protected]

sir,
I have a honda unicorn 2 wheelerNO-KL10AP 6301.it purchase on 21 february 2009 from AM HONDA.PERINTHALMANNA.MALAPPURAM DISTRICT.KERALA INDIA.with 5 years warronty.it shows a complaint that missing in running time and white smoke coming.i approach to dealer.he told it may be cleare do clean carbetter.i agrre. and do serviece.i paid also about 1500 rs.after two days my byke shows same complaint.i retund it.ihe demanted 4 days for checking.i agree.he tell me cmplaint finish.i paid 1850 rupees also.butnext day complaint increes.i returned my vehicle again.then he said it is other complaint.complaint of valve.they wanted more money.after i complint to honda custemercare.afer he said it is not complaint of valve.it is complaint of piston.now not deliverd my vehicle-i last admited my vehicle in dealer shop[protected].but he dont release my vehicle now.i have lost my money and bussiness.he replayed cause of delay why are you complaint.sir for what custemer care. sir take a dicission in this case.

your faithfully,

faisal ismayeel
pookkodan house
pallisseri
anchachavidi-po
malappuram-dt
kerala
india

phone; [protected]

Recently i booked a honda unicorn in silicon honda outlet off 100ft ring road. I was advised of 30 -45 days of waiting period. even after completion of 30 days there is no update on the status or confirmation. Is there any process in the companies which gives an update on the booking? Can Honda two wheeler divison who is responsible for the improvement of service notice this and improve the response. i'm cancelling the booking as a result of no communication and no professionalism nor commitment shown from the dealer or from the company. These are public gimmicks and we need to stop companies like this who take people for ride.

dear sir,
i am vikas shukla i have bike hero honda hunk mp 47 ,mc-7569,
i gave my bike for servicing on hero honda,but they cheat me,and change my bike's part,clutch and its setup,
i complain to owner of ratlam showroom ,but he nat satisfy me,
now please show me the way what to do.i m not satisfy ,i am mantally hurt so much ........
vikas shukla
ratlam
[protected]

Dear sir,

I would like to purchase a honda cb unicorn but when ever I visited yours show room in sambalpur called Jas honda they replied that honda unicorn is now band buy the co. And its not available so u can take dazzler. But as per my friends data this vehicle is available in other city till nowm then while I was pressurized to booked a honda unicorn they replied that it will take 3 months to delivered so I just want to know what is the facts. Bcz I m a complete family man and dazzler is looks like sporty so I need a honda cb unicorn.

I have already 3 no. Of Honda shine but just for 150cc segment I and my family prefer to unicorn. Hope u must take actions and available me a honda cb unicorn for my family.

Wait for your reply sir.

REGARDS:J
TAJ

Hello,


I have purchased a Hero Honda Passion Pro bike on date 15/12/2010.

but i am facing problem in the disply of petrol meter, its always apperar as 2 or 3 point in meter even though the fuel tank is empty. i intimate this problem to the showroom & authorised service center of Hero Honda in pune Named (Niksia Group United Agency), but they are not going to attend me.

Bike No - MH-12 GM-5744

Please help me to solve this problem.


Regards,
Govind D. Waghmare
Mobile- [protected]

Malwa Motors Pvt. Ltd.
Lajpat Nagar-II
New Delhi-24

21 March, 2011

Sub: Complaint regarding servicing

Sir/Madam,

I beg to state that I, Ved Prakash purchased a Activa DLX of white color with Invoice no.10IN05281 on 21 February 2011. After one month I went at your service station at Okhla regarding the servicing of my scooter. First I called the Service Station to have an appointment, but to my astonishment I was denied the appointment and was told to come directly and promised servicing within two hours.

I reached there at 11.20 am and was forced to sit idle for two hours as they started their work around 2.30 pm. I was frustrated but could not do anything. If had been given a prior appointment would have saved my precious time. I would like to ask does the Honda Company not have any importance for the costumer’s time.

My scooter has covered only 150 km. According to your 1st Free Service the whole scooter should have been serviced but only the Engine oils were changed and my scooter was returned. No other services were given as promised. I fail to understand why the company with such esteem reputation in the market fails to keep its promises made to the costumers.

I shall be highly obliged if you look into this matter personally and make me convenient to see that such practices are not repeated not only with me but others as well.

Thanking You


Yours Sincerely
Ved Prakash

I booked my honda activa at My wings auto, Pune in Jan 2011. They quoted a price of 49.5K at the time and asked me to deosit 1,000. After 2 months of wait they called me march 2011 and said he price is now revised and now pay the revised price. As usual the dealer/honda had a fine print saying the price can be changed at their will.

So although legally they are correct there are few things that break the customer trust here.

1. Nowhere in the sales conversation anybody said the price may change and you have to pay the revised price.

2. Whe customer is ready to pay the full price - hnda accepted only 1000 - hence not commiting to the price.

3. Wait is from honda side and certainly not from the customer. If honda is slow in production - why should customer pay extra money for their at will revisions - and this besides the long waits!!

4. Fundamentally - After giving a quotation to the customer - isnt there any trust factor - that honda should live upto?

Whats worse is when I spoke to the sales manager at the dealership - the defence is "the whole auto industy is htis way". so its suprising to see this as the excuse that if someone broke trust - it is fine for me also.

Regards
Kaustubh Pendharkar

Sir,
I have purchased New Hero Honda Splendor motorcycle from Abhishek Motors, Keoti Road baikunthpur, Rewa (MP) on dated 16.03.2011.

At the time of Purchasing of bike, I have made a complain that the sound of bike is not satisfactory. Dealer replied that sound will maintain after running on road otherwise it will be replaced.
The sound of bike was disturbed more, after running 100 km.

I went to agency on dated 18.03.2011 for solve my problem. He has denied my problem and told there is no problem in your bike .Then I went to Badrika Motors Rewa and my bike was checked by engineers (Job no-1733/18.03.2011). Packing of engine found leakage. After running 300 km the petrol is leaking.

Another problem of my bike is there is found mark of rinches on different parts of bike.Lock is disturb. Running meter is also disturb.

Request for needful action please.

Mukesh Tiwari

HI my name is umesh sonawane and my complainte is my vehicle( honda
dio MH 15 CL 9512) was damage on 5th feb 2011 in the accident & and i
submited my bike in ur shwroom ( rushab honda,plot no-14, mumbai
naka, nasik-1) at the same date when the incident was happend means 5
th feb 2011 at 11:00 am.
But yet they didnt clear my bike they r just telling me like the parts
is nt available( SINGLE PART FLOOR STEP) frm 1 and half mnt hw it can be possible.MR yogesh
dhumal ( supervisor on behalf accident dept) he just giving me some
fake reason like "AAJ LEKE JAO, KAL LEKE JAO,MECHANIC NAHI HE AAJ".
and i hope u will take this action regards wiyh consultation.

I THINK ALL THE SERVICE IS FAKE UR NT A LEGITMATE COMPANY.

dearsir ,
I RAVISHANKER owning 2 honda active scottter did not get any good service from your dealers for a good scotter
1 2 days toservice
2 no customer please visit ur dealers you suddenly you will see the condition my cell no [protected] my scoter no tn66 1696 next no 0129

Dear Sir,

I have CBZ Xtreme after four years my bike mileage is only 23 KMPL.
i have purchased my bike in Oct-07.
total running till date 10500 km only
i was regularly servicing my bike.
everytime i service my bike i complaint about mileage but till time it was not solved.

please help