Honda Cars India Complaints & Reviews

This is Vinay Tyagi, I purchased Honda City IVTEC No. UP14/XXXX 9226 from M/S Prime Honda, Sector - 63 ,NOIDA (near Fortis Hospital),
I booked my car on 2nd January 2011 and got car delivery on 14th January 2011.
I wanted to purchase Honda city model 2011 but I was told by car dealer that 2011 model price is costlier + once year insurrence cost extra then 2010 model and they has discount over 2010 model.
I had to purchase 2010 VMT model as per my budget that costed my 9.74 Lacs (approx) (including insurrence + registration).
Later, I got surprise hearing by other showrooms dealers that price of 2011 model is also same 9.70 (approx) (including insurrence + registration), I have further asked Prime Honda, NOIDA on this and I got same confirmation that price of 2010 and 2011 model was same, then i got disappointed why dealer sold me one year old model 2010 in current year 2011 while there is no price discount available.

I am cheated with one year old model by paying current year cost. even if I have both booked & got my car delivery in current year 2011.
Are car dealers allowed to do this kind on cheating with customer??

Kindly help!
Vinay Tyagi
+91 [protected]
D-100, South Ganesh Nager, N. Delhi - 110092.

Dear Sir, I gave my bike for accidental repair to Sangam Honda ( Mr. Bhatnagar ) on Sunday (20thfeb) morning 10:00 am. The Survey of the same got done by Monday 6:00 pm. We are sitting at the end of Thursday but there is no update on when I would get my bike back. I have made 3 visits already at the service center and Mr. Bhatnagar fools me everytime that he will call me and update which never happens. There is only one number that he has shared on which he could be requested to be called, but that number is always busy. I am amazed that I do not even know the estimated cost of repair and 5 days are gone. I am informed that none of the parts which have been damaged are available. I had asked for the number of days it would take for repair and they told me 3, but 5 days are gone and no progress. They are shameless in saying " parts hi nahi hai to hum kya karen, karte hain, dekhte hain kuch..urgent me mangwate hai 3-4 din me".

My Request is:
1. Honda set up an enquiry to find out why did they not check the parts availability before accepting the bike.
2. Why they check the status of the parts only when I visit them, they sleep on it for rest of the time.
3. Why they do not give me atleast a courtsey call on the status of my bike.
4. I go to work on that bike, its been 5 days I am using autos and the delays result in business loss, so Sangam should pay me the losses incurred due to the lapse.
5. I would not visit them again, I request Honda to intervene and help.

I complained on the Honda website, but its been more than 24 hours, except for an acknowledgement email, I havent seen any action.

I have started to beleive that Honda is no better than its dealers.

Owner: Rajinder Singh
CH 03 Q 6272
Dealer: Sangam Auto
date of submission of bike: 20th Feb 2011
My contact no: [protected]

One Month back I have given my bike for servicing due to small accident to my bike . The servicing from their part is not at all satisfactory to me.

It is taking along time to giving estimation to the customer and as well as to the all.

Now also I didn't get any response and still my bike was in that showroom i am a marketing agent i have so many works daily with my bike ,i am facing so many problems with out my bike

Customer Care is also been very bad in sense.

I need a quick response from your side.

Thanking You,
M.Veerababu
[protected]

I have sent 2 mails to [protected]@honda2wheelersindia.com 2 days before but till time NO RESPONSE from them

i pur chegd a bike honda unicorn date 25/03/2006 name dr manoj goel ia fully setisfy about honda motor cycle but never satisfy from service department last 6 year alot of complain send to company but nobody listen me care fully iam facing alot of troble in our bike no trend men in company speacially bike 150 for men charnjeet always refuse my problem im very thank full for company if listen my problem

I had a Honda Stunner bike on 9th Aug, 2010. However, I had an accident on 31st December due to which my bike is completely damaged. It’s been 50 days since, however my bike has not been repaired. The service centre says that it’s due to unavailability of parts. I contacted the Honda Head Office, but even they have not been helpful. EvryTime I Call, I get the same reply " Our regional manager would be contacting you soon". I am really very frustrated as my bike is only 8 months old and the company is uninterested in my problem.
Please help!

on 21th feb, 2011. i gave my honda dazzler at pilot honda service centre for my 2nd servicing of it. but by evening when i went for collecting my honda bike i found a small scratch on d part of my tank. i askd d honda people abt dis.. n dey wer unaware of dat..dey claim it myt b frm 1st bt i knew d b4 givin my bike for servicing it dint hd any scratch. but the honda ppl wer not listning....m very sad abt dis..aftr buying a bike giving around 75,000 n u get dis frm honda ppl....damm dissapointd

Dear Sir,

COMPLAINT MANY TIMES BUT PROBLEM STILL THERE

Please stop cheating Your customer because your service centre service is very poor I hav buy your honda shine and first day i complaint to your dealer that from my bike the engine oil is continously coming out from engine block. This is to inform u that we have taken a bike Honda Shine from Sudarshan Automobiles Itarsi on 14th September'2010. This is a complaint against the showroom that we are having a problem in our bike shine that is continously the oil is coming out from engine & bike is not running properly. We got 3 free servicing in that to they used to only wash the bike & give back to us. They don’t even bother that every time we used to say that the oil is coming out from engine block but they are not repairing that thing & they used to service the bike & take the payment from us for oil. We have taken a bike in cash payment not even in installments then also we are treating like this. Can you suggest what should we do, we have done a complaint also that to 3-4 times but there is no reverting back? If we go to that showroom they tell us that will see it. Its my humble request to u is that please look in the matter and help us out in this case we will be very thankfully to u.

Thanks & Regards
Name : Ashok Sharma
Contact No: [protected]/[protected]
Email Id: [protected]@gmail.com
sharma.[protected]@rediffmail.com

Dealer Name- Sudarshan Automobiles Itarsi (M.P)
Date of registration : 23/09/2010
Reg No of Bike : MP05-MF-6701
Colour : Black
Engine No: JC36E1010853

I bought hero honda cbz extreme with no KL12EBAGEO6460 and frame no MBLKL12ECAGE06702 on June 2010 and suddenly there is a leakage on shocker of my bike and i went to the the service station at KANTIPATH Showroom they had filed my order and informed me to come after one week and its being more then 50 days and i visit there weekly as their extention for delivery,Is this a good idea to make customer irritating and ingaged to the service?I requested them please change my shocker before the next shocker gets problem meanwhile they replied its not your problem if it happens we will change whatever u get damaged,Is this good idea?Can't i be worried about damage of my own bike?

Hi There,

I have given my Two Wheeler Service ,Where that dealer was a politician where the employees are also be the same where they wont respond to the customers properly .Mohana Automobiles,Where the Sales ,Service the reception all are very worst ,but seeing the showroom the maintenance the customers are going there ,rest of the things are very worse like any thing.They will order you to change the spares and without or authoriziation they will change and while we are asking they wont delivery they will pressureize to pay the money untill or unless we pay they will be dogging us .

What to do i bought the bike there and after my first service i havent turned back to that area.

I have booked honda activa from EMERALD BIKES PVT LTD. ON 1/05/2010. But till date I have not got the delivery. I heard that the dealer is selling the activa in black. The other dealer in the city are giving delivery within 3 months. So kindly help me to get the delivery


BIREN SHAH
M [protected]

dear sir,
i buy a new honda stunner cbf 125cc .at moment when i paying cost of bike the cashier told it's cost is 53,600 but next day when i watch the details of bill it was around 52000,
can u tell me its break up
please take some action against it

thank you

your's
aryan saxena
email;saxena.[protected]@gmail.com

REGISTERED & CORPORATE OFFICE
HERO HONDA MOTORS LIMITED. 34
Community Centre, Basant Lok
Vasant Vihar, New Delhi - 110057
Fax: 46150275 and 46150276.
Tell: [protected]
http://www.herohonda.com
Email: hero.[protected]@yahoo.com

REF: "HERO HONDA" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected from MONSTER.COM for our new plant.The Company selected 62 candidates list for Senior Engineer ,IT,Administration, Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the
62 candidates shortlisted for the interview. The Company HERO HONDA is the best Manufacturing Motorcycles Company in India, The Company is recruiting the candidates for our new Plants in Delhi, Bangalore, and Pune and mumbai.Your interview will be held at The Company Corporate office in New
Delhi on (18th february 2011. at 11.30 AM) You will be pleased to know That The 62 candidates selected 55 candidates will be giving appointment, Meaning that your Application can progress to final stage. You will have to come to The Company corporate office in New Delhi. Your offer letter with
Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 64, 000/- to 210, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time
of final process. You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.
======================================
1.Full Name:.
2Full.Address:
3.Mobile.
4.Sex:
5.Age:
======================================
You have to deposit the (Cash) as an initial amount in favor of our company accountant name in charges to collect your payment. Department.for Rs.10,200 ( ten thousand two hundred rupees ) through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our Company
accountant name in charge. Account NO, which will be sending to you upon your response. This is a refundable interview security. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the
STATE BANK OF INDIA OR ICICI BANK . This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving
your confirmation of cash deposited in STATE BANK OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank is on( 17th: february 2011) you have to give the information after deposited the security amount in bank to The Company HRD -direct
recruitment via email Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by HERO HONDA COMPANY. Lodging, traveling and local
conveyanceactual will be paid by HERO HONDA COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply And
10,000/- (ten thousand rupees) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds deposit. and if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the
interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview?

Wishing you the best of lucks
Regards,
Sr. G. M. Legal
Company Secretary
HERO HONDA MOTORS LIMITED

Dear concern,

I am Pradeep V from Nilambur Malappuranm Dist Kerala as per day 10/02/2011 purchased Herohonda Passion Pro from Bharat Motors , Wandoor Malappuram Dist Kerala PH:[protected], Mobile [protected],,,,, unfortunatly today morning i fund the rear wheel tyre became punture(nobe head has broken ) due to the the low quality tube . Due to this i suffer great difficulty i asked the dealer regarding this they advise me that they will replace the tube. Realy i was desperate by this . As a result my valuable time and money lost . Why this happend like this please advise me

It has been about 7 months that we have asked and complaint about the visor of the bike.
and about 2 months we have complaint about the magnet coil part of the bike due to which the bike is not in running condition.
The company is not replying the emails and the service center PARADISE HONDA is blaming that the company is not sending the spare parts.
The are giving us a bad service responce and not giving the time in which the bike will be repaired.
The bike is in the service center from a long time.
The email sent to the company is as mentioned under:-

Owner's name : Mukesh Sharma
HONDA CB Twister (self start without disk brakes)
Address : 105/2 Rajpur Road Dehradun.
Model Code : MA
Sold on : 15 / 07 / 2010.
Frame No. : 2GA8047977
Engine No.: 0072270
Registration No.- UK-07-AF -1596
Invoice No. 10IN01131
Dealer Code : UA010002
Contact No. : [protected]
[protected]
E- Mail : [protected]@live.com

Complaint-
It has been 4 months we have informed the service centers of our city about the accident that occoured and the head lamp and the visor have been broken.
And 1 month for the time there is problem in the bike's magnet form which the electric current in the bike is produced. According to the Paradise honda service center the whole magnet part is to be changed and this is a manufacturing fault.
We found that the parts of the bike are not enough reliable and from the time given above we are not getting any genuine honda part at the spare part section of paradise honda.
The Showroom & service center officials informed us that the company is not sending the ordered spare parts.
The bike is in the warranty period and we are having a bad impression about the company's service.
Please kindly send the spare parts to PARADISE HONDA service center Dehradun or Refund us the given Amount by us while we bought the bike as we are facing too much of trouble because of this bike and having loss in our business.
Please give us a time limit in which our bike will be repaired & our problem will be solved otherwise we would have to take legal action against the company.
Reply as soon as possible.

Thanking You!

resrected sir;

I PARDEEP KUMAR GOEL IS VERY DISSAPOINTED BY THE SERVICE OF YOUR COMPANY. I PURCHASED MY VEHICLE ON 19 MAY 2010 AND TOOK IT FOR FIRST SERVICE ON 13 JUNE 2010 AND THIRD SERVICE ON 30 NOVEMBER.
I HAVE COMPLAINED THAT THE ENGINE IS VERY NOISY. AFTER EXAMINING IT WAS TOLD THAT THE "CRANK SHAFT" IS DAMAGED AND NEEDS TO BE REPLACED.
I TOLD HIM TO DO THE REQUIRED CHANGES; SO I TOOK MY VEHICLE AGAIN FOR SERVICE ON 22 JAN 2011.

I HAVE BEEN SAID BY YOUR COMPANY'S MANAGER THAT OUR COMPANY IS SICK AND WE ARE NOT HAVING THE DESIRED SPARE PARTS
NOW IM FED UP WITH ALL THIS. SOON THE TIME WILL COME FOR FOURTH FREE SERVICE
NOW I WANT A COMPLETELY NEW VEHICLE OR ELSE I WILL COMLAINT IN THE CONSUMER COURT AND EVEN ASK FOR PANELTY
PLEASE DONT TEST MY PATIENCE
I WANT IMMEDIATE RESULTS..
YOUR ANOTHER NUMBER [protected] IS ALSO SICK AND FAKE

P.K GOEL
[protected]

I went to M/S Abhikaran honda Indore to get second free service done . workshop changed eng oil during service whereas my car had just done 2247km in 3months . on checking maintenance schedule of honda city it is mentioned that eng oil to be changed after 5000km/6month whichever is earlier.in this case both condition do nnot meet.i had registered my complaint with honda customer care vide communication no 21100242 but no respond received so far.
CAN I REQUEST TO APPROACH HONDACITY TO CLARIFY WHY ENG OIL HAS BEEN CHANGED PREMATURELLY AND I WAS CHARGED RS 2660 WHEREAS OIL CHANGE IN OTHER WORKSHOP TAKES RS 1200.

dear sir madam
i purchased a honda activa on[protected] from empire automobiles batinda with invoice no.09IN01826.dear sir/madam its fuel gage is not working mean its fuel meter which tell us how much fuel is in tank .i visit so many times to repair it but they never to fix the problem & always give me a temprary soluation.many times i was cheated by fuel meter.it show fuul tank even it was empty.
plz help me to fix my problem.the scooter is in warranty period of 1 year.
thanks

Dear concern,

I am Pradeep V from Nilambur Malappuranm Dist Kerala as per day 10/02/2011 purchased Herohonda Passion Pro from Bharat Motors , Wandoor Malappuram Dist Kerala PH:[protected], Mobile [protected],,,,, unfortunatly today morning i fund the rear wheel tyre became punture(nobe head has broken ) due to the the low quality tube . Due to this i suffer great difficulty i asked the dealer regarding this they advise me that they will replace the tube. Realy i was desperate by this . As a result my valuable time and money lost . Why this happend like this please advise me

PRADEEP V

V P HOUSE
KAVALAMUKKATTA POST
MALAPPURAM DIST
PIN :679332 PH:[protected]

in all Maharashtra there are no spare parts available of Honda CB twister 110cc....