Honda Cars India Complaints & Reviews

I purchased a Honda Unicorn from V D Honda, Dwarka, New Delhi on February 28, 2011. The performance of the bike was good and I was satisfied with the hassle free running of the bike.

On the morning of May 15, 2011, I took the bike to V D Honda for second free service and collected the bike on the evening of the same day. On May 16, 2011, I rode the bike to my office and while returning back, I noticed an ncrease in the sound of the engine. I immediately took the bike to V D Honda and reported the issue. After inspection, I was informed that after second service the engine had been running without engine oil due to a cut off in the supply of the engine oil to the engine. I was then told that the oil pump would be required to be replaced and the bike would have to be left at V D Honda for a few days.

I questioned the supervisor and asked him to explain as to why the bike was delivered without checking the supply of the engine oil to the engine. However, he could not provide an explanation for the deficiency in the service. Instead, he ascribed the problem to a so-called manufacturing defect in the oil pump. Can a defective oil pump function smoothly for over 2500 kilometers. The bike had been delivering excellent performance until I handed it to V D Honda for second service. To make the matter worse, I was told that the bike will be delivered to me after repairs on or after May 19, 2011. This is more than three days.

I ask the concerned Honda officials to look into the matter and take strict action against the shoddy service being provided by V D Honda. I demand that my bike be returned to the same condition as it was in before being handed over to V D Honda for the second service. I am an office goer who maintains his bike very carefully so that he can have a smooth and hassle free ride to his office.

I also demand adequate compensation and apology for the harassment and the inconvenience caused due to the negligence of V D Honda.

Contact no. [protected]

DEAR SIR,
I PURCHASED MY CB UNICORN ON 7TH JAN 2011. MY REGISTRATION NUMBER IS MH 12 GP 3360 . TILL NOW REGULARLY I MAKE THREE SERVICING. (THIRD SERVICING I MAKE LAST 15 DAYS BACK) I PURCHASED THE BIKE FROM B U BHANDARI-CAMP. AND MAKE ALL THREE SERVICING FROM MY WINGS KOTHRUD. TILL YESTERDAY MY BIKE NOT GAVE ANY PROBLEM. BUT FROM LAST EVENING MY BIKE'S BATTERY IS GIVING LOT OF TROUBLE.
SO TODAY MORNING I WENT TO MY WINGS - KOTHRUD. THE SERVICE ENGINEER TOLD ME THAT THEIR BATTERY CHECKING MACHINE IS FAULY. PLS. SHOW THE BIKE IN B U BHANDARI. THEY WILL SORT OUT YOUR PROBLEM SO I WENT THERE. THE SERVICE ENGINEER(MR DEEPAK) CHECKED THE BATTERY AND TOLD ME THAT MY WINGS PEOPLE NOT CHECKED YOUR BATTERY DURING YOUR SERVICING TIME.
(IN SHORT MY WINGS ENGINEER IS NOT CHECKING THE BIKE PROPERLY DURING SERVICING TIME - I AM NOT BLAMMING ALL ENGINEERS BUT THE ENGINEER WHO MAKE MY THIRD SERVICING IN MY WINGS - KOTHRUD).

THIS IS FOR YOUR INFORMATION & FURTHER ACTION IN THE MATTER

THAN KS & REGDS
PRAKASH - CELL [protected]

Hi Sir/Madam,
I bought Honda Unicorn from Sterling Honda in May 2009.
I get it serviced regularly so that there is no problem.I'm paying huge amount to maintain my bike as good as new.
But during last servicing i found that defects i logged during servicing was not looked properly also the engine oil is not changed as when i checked the colour of oil it is in dark colour.
There is a noise coming from my from rear part of my bike and from past 3-4 services it is not resolved neither they know the reason for same.
When i checked my bike my self i found one part is loose when i informed about same executive replied that it cannot be fixed.
The noise is still coming while driving.

For all the complaints he has given very absurd replies.
I have never got my bike serviced from an unauthorised service centre.


Kindly lookinto the issue and help.


Thanks,
Gaurav Gupta

sir,
I,The undersigned person Chandramohan B. Kairamkonda is a customer of yours. i had bought a Hero honda passion pro about six month before Right now I am facing a problem of neutral light fault and some more else.So I had gone to the your authorized service center Fort Point Automotive Pvt LTD Buffina House 17/A Pitambari Lane Mahim Mumbai 400016. Belive me despite of all their efforts they have not sorted out my single problem but they done oiling and washing only.When i told Mr Yogesh Maniyar who is the executive of service center he used slang word for me.He told me do whatever you can I am not getting of afraid of any complaint.Right now I am concerning with my friends to approach consumer court.

sir please take necessary steps to sort out my problem.
yours
Chandramohan B kairamkonda
Mob no [protected]
[protected]

Hi Sir,


I have purchased a Honda Stunner from Mumbai (OM Sai Honda - Malad) on 17th Feb 2011.


The problem with the bike is when I apply the self start button it refuses to start and what I have to do is to push it on the road to get it started. I had been to the OM Sai workshop in Kandivali (West) and have raised the issue with them many times. What they did was they made the engine fast and gave the bike back. After some time the bike again stops operating. Also now the bike breakdowns when I halt at any signal.



As the bike has a "Maintenance Free" Battery " the problem should not occur. But it is not true and I am facing the issue again and again.



I think the company is very well aware of the issue and have advise the dealers and the workshops to not entertain the customers.


Could you please look into the issue and advise as I am looking forward to sue the company along wiht the dealer.

Regards

Vishal Sachdev

[protected]

I Bought a Honda City Ivtec SMT in January 2010. In April this year the car developed a problem of wheel alignment. I am residing at Suratgarh in Rajasthan, where the Honda Service is not avail.

I visited a nearby Tata Service center (Tata SC) who also do computerised wheel alignment. The mechanic at Tata SC informed me that the Right Steering End of my car has got bent and needs replacement.

I imdtly contacted the customer care and spoke to a customer care executive requesting for assistance.
The CC exec told me that i should take my car to the nearest Honda Service Center as the Honda company does not provide spares in this manner. I requested the exec that in this case the car cannot be taken to Chandigarh (430 km), Delhi (400 km), Jaipur (420 km), Patiala (370 km), Amritsar (350 km), Ludhiana (370 km) or Hissar (275 km) as the tires are getting cut.
The CC exec asked me to contact Road side assistance(RSA).....the RSA also refused to send the spare and informed me that the car will have to be taken to the nearest SC.....

My complaint is that taking the car to any of these destinations is costly as the car cannot be driven and if it is towed .....the cost of towing and then getting the car back to my home would incur handsome cost. If the company sends the spare part by courier then it can be repaired at my place of living itself. The entire cost of the minor repair would be a few hundred rupees, whereas the company is asking me to spend many thousands.......

sir,
i have booked a honda cbr 250 by paying rs 5000 on 3/01/2011,at the time of booking they say that it will deliver on first week of April,after they say that it will get in at the end of April but still 11/05/2011 i did not get my bike,they just cheating.

i have booked my bike in . Rf Mobikes (india) Pvt. Ltd.
28/462 B Chilton Towers, NH 47, Koonamthai Edappally Cochin
[protected],[protected]

sir please take necessary action

o
CONSUMER COMPLAINT DEPT
Honda Motorcycle & Scooter India Pvt. Ltd.
Plot No. 1 & 2, Sector 3
IMT Manesar

Dear Sirs,

Sub: Manufacturing defect of Honda Activa Scooter, Model No. SCV110B, Date of Purchase 28/02/2011.
Ref.: Vehicle frame No. ME4JC44 8BB8075366
Engine No. JC44E 1186182.
Dealer code No. GJ 020002.

I, the undersigned, is partially physically handicapped having problem with my right leg. To avoid the difficulties of starting by manual kicking, I choose buying an auto start scooter from a reputed MNC like Honda. After purchase of the scooter having details referred above, I experienced following problems on the scooter.

1) Every alternate day the fuse of the auto start electrical circuit mechanism of the vehicle blows off. This paralyses the complete system including side lights, head lamp and auto start mechanism. The series of such incidents happened are on 05/03/11, 10/03/11, 25/04/11, 02/05/11 and 05/05/11. Exhaustive efforts to resolve the problem by your dealer viz. M/s Downtown Honda at Chhani Road , Vadodara and Karelibaug Vadodara did not succeed.
2) In addition, the bulbs fitted on the side lamps and head lamp are coming out automatically and needs to be refitted by approaching your dealer.

Over a period of time, to hide the incompetency, the local dealer started showing excuses that such problem has arisen perhaps because of maintenance done by other than authorized mechanic. This itself is a wrong assumption on the part of your authorized dealer as no customer will dear to give the new vehicle to any unauthorized mechanic after 10 days of taking delivery.

As an honest customer I expect the following from your esteemed organization:

1) To replace the defective scooter immediately, as your competent dealers are not able to rectify the route cause of the problem even after trying for more than seven times.
2) Compensation towards petrol expenses incurred for to & fro transportation of the vehicle to your service centre of Rs. 700/- at Rs.100/- per trip.

Thanking you and looking forward to a positive action from your end.

Thanking you,

Its been long time i am waiting for the spare parts of honda unicorn since my bike met with an accident. I was searching for that all over kerala after that b'lore as well. Even your authorized dealer (JOHNS HONDA) do not know anything about when it comes.... it is absolute ridicules for me to wait for one year (????) to get the spare parts to make my bike running. i know that this bike is so much demand-able, i used to feel proud to be a 'unicorner'. But in this situation i blame my self and the ofcourse blame the opportunity for using this bike for the last 3 years. Let me be frank that your service is totally blamable. You are just forcing your customers to go for some 'wastes' of honda..... I guess you can understand my situation and i'm totally frustrated for using HONDA BIKE. Your bikes are something like TIGERS in the earth which is gonna be dis-appeared shortly...... SO I EXPECT YOU WILL SOLVE THIS ISSUES AS MUCH YOU CAN TO SAVE YOUR POOR CUSTOMERS...... I AM NOT SAYING THAT GIVE IMPORTANCE TO AFTER SELLING SERVICE, BUT GIVE ATLEAST 10% OF IMPORTANCE WHAT OTHER COMPANIES OFFERING.....

Hello sir i'm Rohit Sharma from new delhi. sir my problem is in my bike super splendor.
Problem is millege of my bike is just 35km/l, i am dissappointed can u help me? My friends told me you should change your bike Cylinder Kit. but i buy this bike 11april 2010. But this problem is start on my first service. I'm realy dissappointed about my bike and your service centre they always told me sir next time your bike will give you atlist 50 to 60kml. But same as after one year my bike gave me same 35 to 40kml.
so tell me What Should I Do?

I give you my bike details.

Model : SupSpl. DRS CCR

C. note: NICL 59370

Chassis No: MBLJA05EEA9D01775

Engine No: JA0DEAA9D01796

Regn.no: DL9SY 8156

Colour: Black-RS

Cellphone number - [protected]

Please help me about my bike. And what i do?

Sir,
I'm Rajmal jain I bought Honda activa scotty on 04.07.2009
With extra warranty card of rs 649...reg no:Ap26AD 0697
I HAVE GIVEN 4 TIMES SERVICING IN LAST 3 months...
But still my problem of mileage n pickup r nt solved....
It's giving 10-12 mileage per liter...its really worst...
At every tym they r charging service charges n al but no result...they said to change air filter...but every tym they r saying their is no stock n wl cm in next week....n present speed of my scooty is only 20...
Pls its an kind request to solve it soon...

I purchased honda civic from apex honda santacruz mumbai ....this is my 2nd honda car initially I had honda ivetec & last december I upgraded myself to civic .

first 2 months it worked well & in month of feb it started giving problem for starting I did complained ..mechanics came jump started & went after some time again same problem they came again & it started ...now 2 days back ie 4th of may again it gave problem & mechanic came & jump started again & next day I went to start it was not & then I complained & asked them to take away the car & to check what is the problem , according to them battery is ok then I really dont know what is the problem ...I am fed up & frustrated .

I dont want the car at all & would like to return it to them Also want all my money back with interest paid the my bank & seek a compensation for mental harrasment .

Regards
Tushar S
[protected]

I purchased a Honda Unicorn Two Wheeler in Prasanna Honda, Avinashi Road, Coimbatore on 23.02.2011 on full cash Payment. From the very begining of the purchase my vehicle is having Engine Problem, I repeatedly informed about it to the Prasanna Honda but thre is no response at all. They are dragging me unessarily. I am a government servan I cant afford more time for this. During the first service I also complaint about it but there is no remedy. Poor service in Prasanna Honda. Hence lodging this complaint al last. My contact Number is [protected]. My name id B,. Easwaran.

To the complaint i have put my Honda city for service.on 7th April 2011 to your authorised dealer COURTESY HONDA (LallyAutomobiles Pvt.) D-160 Okhla new delhi-20.i handedover my car to the concern person with out any falt and defect and also the concern person checked my car noted every thing in service check sheet at the time of delivery i check my car and find MALFUNCTION indicator lamp is not going off after starting the car i told the concern person what happen to my car he told me there is falt in the oxegen sensor.i told to the concern service person at the time of receipt of my car you have checked my car properly and entered every points in the service sheet but the concern person ignored me i consult the service manager regarding the same matter he assurened me that he will give me my car in ok position after one day.but sittle my car is in the service station i met so may times to the service manager he told me that part is not avaiable in the company the part will come from another country i think they are ignoring me.now your good self is requested look in the matter and take necessary action. thanking you.

Dear Sir,
My honda shine give to service center at J.S.P Honda, Anna Nagar Chennai, on 4.5.2011, ref No. 4378 the Booking man take complient after he said there is no spare parts availablity in our service center it will take another one month may be, company will not supply spare parts. even I ask mangager also he said same answer, i ask how to run the bike without chain bracket that is already spoiled i need to change new chain bracket original and also head light bracket and foot rest rubber, while running the bike chain bracket heavy noise come, if i conntinue to run my bike gear box and other inner spare parts totally damaged that may be cause heavy loss for me. kindly take the proper action and do the needful and oblige.

P. Sundar
[protected].

Hi All,

I purchased Honda Shine Bike on 7th March, 2011 from Dhruvedesh Honda, Makeri Circle, Bangalore.

Just one week after the purchase of Bike, the battery did not work, due to which self start or anything connected to battery did not work.

This was brought to the notice during first service in Dhruvadesh service center, Gokul Extn, Bangalore.

They re-charged the battery, during the first service, but battery again failed and this time they said it has to be replaced and is sent for replacement on 19/04/2011. Till date the battery has not been replaced yet.

I am very sorry to say that, after having purchased this vehicle, paying a good amount of money, compared to any other product of this range, I have to go through this ordeal of kick starting my bike. It takes around 10 kicks to start the bike. I am sure, I don't have to face this.

Request some to please have a look at my issue and revert back to me with an upate on the date when the battery will be replaced. It is been around 3 weeks now.

Service Center :- Bhruvedesh Honda, #99, MS Ramaiah Road, Gokul Extn, Bangalore 54.
JC No :- 5832 dt.[protected]
Service Advisor Name: Darshan.

Thanking in advance.

Regards,
Shakish TM

Hello ,

I want to launch a compalint against Hero Honda because they are not responding against my complaints of my byke passion pro.
The complaint is : Self of my byke is not working properly but after complaining many times they are not changing my byke self.
My name is Madhur Chaudhary
Byke Registration No : DL13 SJ 4469
Mobile : [protected]

Kindly suggest me what should i do.

Thanks
Madhur Chaudhary

I AM ACUSTOMER OF A ACTIVA,PURCHASE FROM JAY BEE HONDA ,SIVASAGAR, I AM ASKING FOR SOME PARTS FROM LAST 4 MONTH BUT TILL THEY ARE NOT RESPONDING & SAY THAT PARTS NOT AVAILABLE IN COMPANY.DETAILS OF VEHICLE & PARTS GIVEN BELLOW

PURCHASE DATE-24/09/2009,CH.NO-ME4JC445H98238106,ENG.NO-JC44E0248026
REQUIRED PARTS-VISCUS AIR FILTER AND MITER CABLE COMP(NEW MODEL)
MY DETAILS
JITU SAIKIA,MOBILE NO-[protected]

Dear Mam/Sir

I purchase "Honda Unicorn Dazzler" on 21July,2010 But from very fisrt day i am facing problem, i complaint 12-15 times "Bhasin Honda 56-B, Rama Road, New Delhi-15", but no solution i went to same service center on[protected] after complaining on this site and by mail they attend me but no solution now i went to again on 30-04-11 they for same problem they not attend me....Please give me complete solution of my problem or change my bike.......

Bike No:-DL-4S-NC-8751
Ch. No. ME4KC09AGA8011574
Service Center:- Bhasin Honda
56-B,Rama Road, New Delhi-15

HI SIR/MADAM,
I have bought Hero Honda HUNK Double Dsc on 3rd March 2011 from SHEGAL AUTORIDERS PVT LTD (Pune-Chinchwad) on that day I found that the tank is bended and it got scratches. I went to the respective showroom from where I bought it but they did not repaired it. The Sales Manager(Mr satish pillay) asked me “do you have any letter that the bike was damaged before you take away from our showroom?” as I don’t have the letter because I discovered it after I took it in my place.
Though I ignored that thing hoping that the bike provided is good ,but out of my astonishment within a month it broke down in the middle of the road, after repairing I got it back after 5 days when I got it back it broke down again in same way within 100 km of travel. This is utterly disappointing and such a service is not expected from such a reputed company.
As I don’t have any other option I took it back to the show room, I talked to Service manager(Mr Rajesh) and general Manager (Mr Panse). Mr. Panse assured me that this time he personally look into the problem and give a written confirmation that same problem will not arise in future, but today when I asked for a written confirmation from Mr. Panse(GENERAL MANAGER) before receiving the bike from showroom he told me “we do not give anything in written and you don’t expect it from me”. Mr Rajesh(SERVICE MANAGER) told me “Bike ha kharab ho e sakta ha, kharab hua to fir le k ana.....” More over that I saw fuel tank and silencer colour was damaged during servicing .
I have value for my time , it is not possible for me to spend such time every other day for repairing my new Bike, apart from the hassles that I need to face for it.
I got horrible response from SHEGAL AUTORIDERS PVT LTD (Pune-Chinchwad), so without a written confirmation I do not received my vehicle.
I have already send few mails at [protected]@herohonda.com but did not got any response.
Please HELP ME out !!!!!!!!!!!!!!!!!!!
Please let me know if you need any more details.

Please find my bike details :
Model :HUNK 10 REAR DSC SELF CA CANDY BLAZING READ
Chassis No . :MBLKC13EFBGA01573
Engine No. :KC13EEBGA03950
Customer Id : 1086198
Reg No. : MH 14 CR 5398
Invoice No. 1086198

Showroom Details :
SHEGAL AUTORIDERS PVT
D-II 64/6 M.I.D.C Chinchwar pune – 411009
Ph :[protected]/00/08/13
Owner Name : Nicky sehgal
Contact Details :[protected]/[protected]

Thanks,
Prasanta Das
[protected]