Honda Cars India Complaints & Reviews

It has been about 7 months that we have asked and complaint about the visor of the bike.
and about 2 months we have complaint about the magnet coil part of the bike due to which the bike is not in running condition.
The company is not replying the emails and the service center PARADISE HONDA is blaming that the company is not sending the spare parts.
The are giving us a bad service responce and not giving the time in which the bike will be repaired.
The bike is in the service center from a long time.
The email sent to the company is as mentioned under:-

Owner's name : Mukesh Sharma
HONDA CB Twister (self start without disk brakes)
Address : 105/2 Rajpur Road Dehradun.
Model Code : MA
Sold on : 15 / 07 / 2010.
Frame No. : 2GA8047977
Engine No.: 0072270
Registration No.- UK-07-AF -1596
Invoice No. 10IN01131
Dealer Code : UA010002
Contact No. : [protected]
[protected]
E- Mail : [protected]@live.com

Complaint-
It has been 4 months we have informed the service centers of our city about the accident that occoured and the head lamp and the visor have been broken.
And 1 month for the time there is problem in the bike's magnet form which the electric current in the bike is produced. According to the Paradise honda service center the whole magnet part is to be changed and this is a manufacturing fault.
We found that the parts of the bike are not enough reliable and from the time given above we are not getting any genuine honda part at the spare part section of paradise honda.
The Showroom & service center officials informed us that the company is not sending the ordered spare parts.
The bike is in the warranty period and we are having a bad impression about the company's service.
Please kindly send the spare parts to PARADISE HONDA service center Dehradun or Refund us the given Amount by us while we bought the bike as we are facing too much of trouble because of this bike and having loss in our business.
Please give us a time limit in which our bike will be repaired & our problem will be solved otherwise we would have to take legal action against the company.
Reply as soon as possible.

Thanking You!

resrected sir;

I PARDEEP KUMAR GOEL IS VERY DISSAPOINTED BY THE SERVICE OF YOUR COMPANY. I PURCHASED MY VEHICLE ON 19 MAY 2010 AND TOOK IT FOR FIRST SERVICE ON 13 JUNE 2010 AND THIRD SERVICE ON 30 NOVEMBER.
I HAVE COMPLAINED THAT THE ENGINE IS VERY NOISY. AFTER EXAMINING IT WAS TOLD THAT THE "CRANK SHAFT" IS DAMAGED AND NEEDS TO BE REPLACED.
I TOLD HIM TO DO THE REQUIRED CHANGES; SO I TOOK MY VEHICLE AGAIN FOR SERVICE ON 22 JAN 2011.

I HAVE BEEN SAID BY YOUR COMPANY'S MANAGER THAT OUR COMPANY IS SICK AND WE ARE NOT HAVING THE DESIRED SPARE PARTS
NOW IM FED UP WITH ALL THIS. SOON THE TIME WILL COME FOR FOURTH FREE SERVICE
NOW I WANT A COMPLETELY NEW VEHICLE OR ELSE I WILL COMLAINT IN THE CONSUMER COURT AND EVEN ASK FOR PANELTY
PLEASE DONT TEST MY PATIENCE
I WANT IMMEDIATE RESULTS..
YOUR ANOTHER NUMBER [protected] IS ALSO SICK AND FAKE

P.K GOEL
[protected]

I went to M/S Abhikaran honda Indore to get second free service done . workshop changed eng oil during service whereas my car had just done 2247km in 3months . on checking maintenance schedule of honda city it is mentioned that eng oil to be changed after 5000km/6month whichever is earlier.in this case both condition do nnot meet.i had registered my complaint with honda customer care vide communication no 21100242 but no respond received so far.
CAN I REQUEST TO APPROACH HONDACITY TO CLARIFY WHY ENG OIL HAS BEEN CHANGED PREMATURELLY AND I WAS CHARGED RS 2660 WHEREAS OIL CHANGE IN OTHER WORKSHOP TAKES RS 1200.

dear sir madam
i purchased a honda activa on[protected] from empire automobiles batinda with invoice no.09IN01826.dear sir/madam its fuel gage is not working mean its fuel meter which tell us how much fuel is in tank .i visit so many times to repair it but they never to fix the problem & always give me a temprary soluation.many times i was cheated by fuel meter.it show fuul tank even it was empty.
plz help me to fix my problem.the scooter is in warranty period of 1 year.
thanks

Dear concern,

I am Pradeep V from Nilambur Malappuranm Dist Kerala as per day 10/02/2011 purchased Herohonda Passion Pro from Bharat Motors , Wandoor Malappuram Dist Kerala PH:[protected], Mobile [protected],,,,, unfortunatly today morning i fund the rear wheel tyre became punture(nobe head has broken ) due to the the low quality tube . Due to this i suffer great difficulty i asked the dealer regarding this they advise me that they will replace the tube. Realy i was desperate by this . As a result my valuable time and money lost . Why this happend like this please advise me

PRADEEP V

V P HOUSE
KAVALAMUKKATTA POST
MALAPPURAM DIST
PIN :679332 PH:[protected]

in all Maharashtra there are no spare parts available of Honda CB twister 110cc....

GOOD DAY. I am a business man staying in Rudrapur, Uttarakhand and am the owner of Honda Activa and recently due to a mishappening my activa was broken badly and wanted immediate repair
so for the same i went to the dealer M/S SATKAR TRADERS. There were some parts which needed replacement and from the past three months these parts are not available at the store. Every week i am promised that the same parts would be available but still that week has not come wen the parts are available. The parts which i am looking for are axle, speedometer, horn and bottom sheet.
I am very troubled with this attitude of mine and i am very much surprised by the fact that a friend of mine owning a Kinetic scooter got his parts replaced within a month from its authorised dealer.

I request the person incharge into complains to take care of my problem and advise an urgent solution. I am very troubled and this Activa is the only conveyance i am having to travel inside the city. Ofcourse i cannot use my car to travel a short distance and that too in a crowded market place.

Awaiting some action from the side of people there at the top.

Thanks and Best Regards,
Anshul Narang
M/S Narang Emporium
Rudrapur

Dear Sir/Madam,
It will be a great favor on me if you give the above matter your immediate attention and do the needful.
Myself, Mr. Laiq Ahmed Salmani has booked an vehicle (Honda Activa) on 29/03/10 and has also done the full advance payment for the same on 04/01/11 Receipt No.1674 and on 10/1/11 Receipt No.1741 but till now I haven’t got the delivery of the vehicle. I have done this booking in authorized center of the company which is known as Om Sai Honda of Jogeshwari (East) and my booking number is A0169.It is almost one year and the dealer is not ready to give the deliver without any specific reason. I am sending you the documents enclosure related to the above matter.
I hope you will understand my problem and will look into the matter and do the needful as early as possible.
Thanking you in anticipation.

Yours Faithfully,

(Laiq Ahmed Salmani)

I am G.Jeyakanth, 54,Panikkan Streeet, Woraiyur, Trichy-620003. . Now yesterday I was purchased one Hero Honda Splendor Pro from K.R.T Motors, in Thiruvanai koil, dealer. Last week I went 02.02.2011 to K.R.T Motors, in Thiruvanai koil for select my Splendor Pro bike that time they were told and showing only two bikes. (In your company side this is right or wrong?) They were didn’t give other choice and they were showing only two bikes. So I don’t have other option at the time. So I can’t choose other choice of bikes. After purchasing I find out the lot of problems. So I am not satisfaction of this bike. The whole day I was very disappointed to about the bike. So I need replacement of new Hero Honda Splendor Pro bike. Kindly take further action please.

spare part not availabe
i bought a honda shine in the month of june,2010,but it got accidented in 2 feb,2011 thats why some parts were damaged.I had claimed accidental benefits of fuel tank & other parts but after completing one week still i could not get my bike repaired.when i asked to the dealer he siad that he could not tell u when he can provide the fuel tank .

dealler add.
Sehgal Automobile Ltd. gohana.
cont. [protected]

bike no. HR11D2106
model honda shine 2010

naveen kumar
s/o sh. suresh kumar
vpo. thaska
teh. gohana
cont. no. [protected]
MAILING ADD. anshu.[protected]@gmail.com

To Whom It May Concern:



The suspension of my bike, Hero Honda Splendor Plus, got screwed and the dealer asks me to get it changed.
The bike was bought just 1 yr 4 months back and ran 9112 kms only. According to me its a manufacturing defect. Because the life of a suspension is not this short. It lasted just for 16 months. Though the bike is not under warranty, this some serious matter under the company's reputation. Hero Honda has got a brand name in the industry.
My dad was forcing me to go for a Bajaj but I convinced him to try Hero Honda.
Because I know about Hero Honda. Its value, name, achievements. And my word just went wrong before my dad.
This needs to be noticed as soon as possible.
It would be very helpful if the company does the needful.
The bike was bought on 31st October 2009 from Shradha Motors, Ahmedabad, Gujarat

Suresh
M.No. : [protected]

My name is vinod. i prchased a honda city car from sundaram honda on 13th october 2010. i met with an accident on december 18th i.e on saturday.I reported the car in the showroom on dec 20th i.e on monday. The insurance surveyor came on 20th afternoon and gave an estimation in front of me to the service people.the car was dismantled on 21st . the service people told me that the spares list was send to the honda company and it will take one week for the parts to come.but till today they have not started the work. the reason they are saying is that a small part( door hinge) is not sent by the honda compay. for that reason they kept my car idle in the service centre for almost 50 days. i have complained regarding that to the honda customer care twice but there is no responce from the customer care also.because of this bad service and poor response to the customers i am not willing to use that honda product anymore. i want the honda company to return my car amount and the penalty foe delaying so long and making me suffer without any vehicle for the past 50 days.
Please accept my request and help me solve this problem.
THANKING YOU

DEAR SIR,
I HAVE SUBMIT MY HERO HONDA PASS BOOK FOR RENEWAL AT MY NEAREST HERO HONDO AUTHORISED DEALER M/S SAKTHI MOTORS,PLOT NO:1,M.T.H ROAD, THIRUMULLAIVOYAL, CHENNAI-600 062 ON MAY 2010.
TILL NOW MY PASSPORT IS NOT RECEIVED. Mr VASUDEVAN ( OWNER SAKTHI MOTORS) SAID PASSPORT NOT RECEIVED FROM CONCERN HERO HONDA HEAD OFFICE.
PLEASE TAKE NESSSARY STEP TO SEND MY PASSPORT BOOK SHORLY.
PLEASE DO NEEDFUL
THANKS & REGARDS
P.BHASKARAN
[protected]
email: [protected]@yahool.com

MY MOTOR CYCLE DETAILS GIVEN BELOW FOR YOUR KIND REFERENCE:-

REGD NO: TN20S-7085
FRAME NO:03J-09C-22682
ENGINE NO:03J-08M-24359
MODEL OF YEAR;2003
MODEL: HERO HONDA (PASSION PLUS)

Myself Dhiraj Subhagchandani. I have paid Rs. 52414 on 18th of november, 2010 to the Honda Two Wheelers' authorised dealer - Emerald Honda situated at Shahibaug Area in Ahmedabad; but still not got the delivery of activa. They committed me that i will get the activa in next 10-12 days but still harassing me by not delivering the same. They are delivering activa to other customers who have booked after me and they are asking me for additional Rs. 5000 which is absolutely unfair and disturbing. Even after paying the complete amount an ordinary customer is not getting the delivery of a two wheeler. I would appreciate your early & positive reply on this. My receipt number of first installment paid (Rs. 1000) is 57. My contact number is : [protected]. Pls help...

i mr Balkrishna raikar purchased a Honda Dio bike on 17/06/2010 bearing registration no GA 07 H 5934 , i did my first servicing on 24/08/2010 (at 648km) and second on 17/10/2010 (at 3060km)..
on 30/01/2011 on my way back home, from work by bike stopped in between, i took it to a local mechanic he told me that the CDI UNIT had failed. since its a new bike and under warranty take it to the company an get it replaced,
I toed bike bike to the company service center on 31/01/2011 the service engineer over there told me that CDI UNIT is not in stock and i'll have to speak to the manager to get it replaced and he was not on duty on that day.. so i had to toed my bike back home.. after repeated visits i managed to meet the manager on 04/02/2011 he told me that i have to pay for cdi unit as he said my bike warranty has expired coz i had done my second servicing 10 days late(since i m working i dint get the servicing date on my off days, whenever i wanted their servicing was full)
my bike carries a 2 years standard warranty and 5 years extended warranty...

what are the necessary steps to be taken as my 07 months old bike is lying ideal at home!
[protected]@jjrama.com

Company is ripping off people coz i[censored] want scooter at current. You have to buy with accessories which cost you Rs.4450 extra and market price for accessories Rs. 1150. and if you want scooter without accessories book your scooter and get your scooter after 4 months. Only thing they couldnt stick to their words. only $100 extra n that doesnt worry me. but customer service
thats how company is running and making money. I had similar experience at Globus Honda Gujranwala Town When I asked for scooter for with accessories they said you can get it same day and very next day when i went back with all documents for finance and i requested for scooter without accessories and representative Mr. pankaj straight away returned all the documents and said make a booking n wait for 4 months.
Whole staff n dealers are corrupt and banking people are trained to give loan to only those who are interested in buying with accessories. All system is wrong from top to bottom..
Very pathetic experience. I am here to visit my parents for 2 months from overseas and feeling shameful to see all this.. Corruption is in blood and people are here is very greedy and no self respect.
I think we need to change ourselves otherwise this experience will stop people coming back.

Dear Team
I have a Honda Activa Scooter ,I ma getting problem with accessories(paint washup). Dealer(Sangam Honda) told me that he would replace particular accessories with in 2 days. But now they are offering me old and used accessories. due to this a great inconvinence is created and i have a lot of problems with my Scooter.And servies is also not up to the mark. Please take astrong action as early as possible. This is also the question of honda market value & prestige. Please take a strong action soon.and reply me as early as possible.
Regards
Shivam Singh
[protected]
mail me:[protected]@hotmail.com

i brought hero honda pleasure in july 2009 and after 50 days i face starting problem with batery, i went for service at bhakti nagar (hero honda service centre) they said to let it charge for 2 days, after service my dad (aged) used it without batery. It repeated twice thrice, after charging it worked for 8 days at most. I again went to service station but the same reply. I ask them 2 replace batry as exide giving 1yr waranty. Bt they said to try once by charging but it didnt worked, when i wnt back to them with pleasure,they didnt gv my vehicle back til 3 days, when i cld 4 batry replacement they misbehaved with me and said that battery warant expired yesterday. So i filed complain to hero honda tollfree number and i went service station,they damaged my accesories, front body pannel, light switch, tail lamp,everything. By complaing i lost thousand of rupees to repair that plus paid 1350 for new amco battry and spoild my 4-6 hours for a week.

Sir,
i m Athar Naqvi from indore. loan ac/no. 16697236 & bank ac/no. [protected] cell:- +91 [protected].
maine apke hdfc finance se honda cb twister finance karaya he. mera salary account he. hdfc ke rules ke anusaar me apne selary account me deposit nhe kar sakta hu. finance ke time maine ye problem financer ko bataya tha me ra selary chq. month ki 5 to 10 date par milta he so that mujhe problem ho jayega installment me. ounke dwara di gaie jankari ke anusaar me Hdfc loan bank Address behind bombay hospital Indore m.p me cash deposit kar sakta tha. mujhe time par selary chq. nhe milne par. me cash 3-4 installment hdfc loan account bank me jake deposit kar diya lekin abhi is feb2011 month ki installment deposit karne jab pahucha tab mujhe bataya gya ki apko 3-4 penalty lag chuki he is karan se ki aap direct cash deposit kar rhe he. agar ye bat mujhe pehle cash deposite par bataie gaie hoti to kya me agli installment jama karne dobara jata. loan account me hi paisa jama ho rha he me is bat ko leke nishchint tha. lekin abhi me bahot zyada pareshan hu. 3 point apki or se bahot problem de rhe he jiske karan pareshani sirf mujhe hi hona 1. saving account me cash deposit nhe hona (mujhse 5to 10 date ke bich chq. milta he) 2. apki installment date 5 he. 3. apke hdfc loan account bank me jab 4th installment deposite karne gya tab mujhe bata rhe he ki yaha payment deposit karne par apko penalty lag rha he.
or isse pehle jab installment deposit kiya tha emi date se pehle ouske 8 din bad ahemdabad se bhi phone aya tha ke apka emi jama nhe hua he maine ounko recipt no. bata diya tha.
sir, apse humbly request he. mujhe jo penalty laga he ouse cancel karwa dijiye me ab apna account dusri bank me khulwa rha hu jisse me cash ous account me jama karke apke hdfc bank me ous bank ka chq. deposit kar saku. asha karta hu aap meri problem solve karenge. thank u sir,

Thnx & Rgds
Athar Naqvi
Cell:- +91 [protected]
Indore M.P

I have purchased Hero Honda HUNK from D.R. Brijmohon & Sons , Guwahati on 08.10.10. To my utter surprise within this 3 month my bike Meter Sensor got damaged twice, however after the first replacement that too after 1 month I came across with the same problem and till now no resolution came from the dealer after the second problem, as per them they don’t have stock since 1 month. Is it the service you are providing to the customers? If yes then you are forcing me to move towards the consumer forum.

Requesting you to resolve my problem permanently at the earliest to avoid further inconvenience both to you and me.
Aleady given complaint 2timesin the website. but no result found (Complaint No. 33010339 &[protected]
Expecting your early response regarding the same as I am fade up with your services.