Honda Cars India Complaints & Reviews

GOOD DAY. I am a business man staying in Rudrapur, Uttarakhand and am the owner of Honda Activa and recently due to a mishappening my activa was broken badly and wanted immediate repair
so for the same i went to the dealer M/S SATKAR TRADERS. There were some parts which needed replacement and from the past three months these parts are not available at the store. Every week i am promised that the same parts would be available but still that week has not come wen the parts are available. The parts which i am looking for are axle, speedometer, horn and bottom sheet.
I am very troubled with this attitude of mine and i am very much surprised by the fact that a friend of mine owning a Kinetic scooter got his parts replaced within a month from its authorised dealer.

I request the person incharge into complains to take care of my problem and advise an urgent solution. I am very troubled and this Activa is the only conveyance i am having to travel inside the city. Ofcourse i cannot use my car to travel a short distance and that too in a crowded market place.

Awaiting some action from the side of people there at the top.

Thanks and Best Regards,
Anshul Narang
M/S Narang Emporium
Rudrapur

Dear Sir/Madam,
It will be a great favor on me if you give the above matter your immediate attention and do the needful.
Myself, Mr. Laiq Ahmed Salmani has booked an vehicle (Honda Activa) on 29/03/10 and has also done the full advance payment for the same on 04/01/11 Receipt No.1674 and on 10/1/11 Receipt No.1741 but till now I haven’t got the delivery of the vehicle. I have done this booking in authorized center of the company which is known as Om Sai Honda of Jogeshwari (East) and my booking number is A0169.It is almost one year and the dealer is not ready to give the deliver without any specific reason. I am sending you the documents enclosure related to the above matter.
I hope you will understand my problem and will look into the matter and do the needful as early as possible.
Thanking you in anticipation.

Yours Faithfully,

(Laiq Ahmed Salmani)

I am G.Jeyakanth, 54,Panikkan Streeet, Woraiyur, Trichy-620003. . Now yesterday I was purchased one Hero Honda Splendor Pro from K.R.T Motors, in Thiruvanai koil, dealer. Last week I went 02.02.2011 to K.R.T Motors, in Thiruvanai koil for select my Splendor Pro bike that time they were told and showing only two bikes. (In your company side this is right or wrong?) They were didn’t give other choice and they were showing only two bikes. So I don’t have other option at the time. So I can’t choose other choice of bikes. After purchasing I find out the lot of problems. So I am not satisfaction of this bike. The whole day I was very disappointed to about the bike. So I need replacement of new Hero Honda Splendor Pro bike. Kindly take further action please.

spare part not availabe
i bought a honda shine in the month of june,2010,but it got accidented in 2 feb,2011 thats why some parts were damaged.I had claimed accidental benefits of fuel tank & other parts but after completing one week still i could not get my bike repaired.when i asked to the dealer he siad that he could not tell u when he can provide the fuel tank .

dealler add.
Sehgal Automobile Ltd. gohana.
cont. [protected]

bike no. HR11D2106
model honda shine 2010

naveen kumar
s/o sh. suresh kumar
vpo. thaska
teh. gohana
cont. no. [protected]
MAILING ADD. anshu.[protected]@gmail.com

To Whom It May Concern:



The suspension of my bike, Hero Honda Splendor Plus, got screwed and the dealer asks me to get it changed.
The bike was bought just 1 yr 4 months back and ran 9112 kms only. According to me its a manufacturing defect. Because the life of a suspension is not this short. It lasted just for 16 months. Though the bike is not under warranty, this some serious matter under the company's reputation. Hero Honda has got a brand name in the industry.
My dad was forcing me to go for a Bajaj but I convinced him to try Hero Honda.
Because I know about Hero Honda. Its value, name, achievements. And my word just went wrong before my dad.
This needs to be noticed as soon as possible.
It would be very helpful if the company does the needful.
The bike was bought on 31st October 2009 from Shradha Motors, Ahmedabad, Gujarat

Suresh
M.No. : [protected]

My name is vinod. i prchased a honda city car from sundaram honda on 13th october 2010. i met with an accident on december 18th i.e on saturday.I reported the car in the showroom on dec 20th i.e on monday. The insurance surveyor came on 20th afternoon and gave an estimation in front of me to the service people.the car was dismantled on 21st . the service people told me that the spares list was send to the honda company and it will take one week for the parts to come.but till today they have not started the work. the reason they are saying is that a small part( door hinge) is not sent by the honda compay. for that reason they kept my car idle in the service centre for almost 50 days. i have complained regarding that to the honda customer care twice but there is no responce from the customer care also.because of this bad service and poor response to the customers i am not willing to use that honda product anymore. i want the honda company to return my car amount and the penalty foe delaying so long and making me suffer without any vehicle for the past 50 days.
Please accept my request and help me solve this problem.
THANKING YOU

DEAR SIR,
I HAVE SUBMIT MY HERO HONDA PASS BOOK FOR RENEWAL AT MY NEAREST HERO HONDO AUTHORISED DEALER M/S SAKTHI MOTORS,PLOT NO:1,M.T.H ROAD, THIRUMULLAIVOYAL, CHENNAI-600 062 ON MAY 2010.
TILL NOW MY PASSPORT IS NOT RECEIVED. Mr VASUDEVAN ( OWNER SAKTHI MOTORS) SAID PASSPORT NOT RECEIVED FROM CONCERN HERO HONDA HEAD OFFICE.
PLEASE TAKE NESSSARY STEP TO SEND MY PASSPORT BOOK SHORLY.
PLEASE DO NEEDFUL
THANKS & REGARDS
P.BHASKARAN
[protected]
email: [protected]@yahool.com

MY MOTOR CYCLE DETAILS GIVEN BELOW FOR YOUR KIND REFERENCE:-

REGD NO: TN20S-7085
FRAME NO:03J-09C-22682
ENGINE NO:03J-08M-24359
MODEL OF YEAR;2003
MODEL: HERO HONDA (PASSION PLUS)

Myself Dhiraj Subhagchandani. I have paid Rs. 52414 on 18th of november, 2010 to the Honda Two Wheelers' authorised dealer - Emerald Honda situated at Shahibaug Area in Ahmedabad; but still not got the delivery of activa. They committed me that i will get the activa in next 10-12 days but still harassing me by not delivering the same. They are delivering activa to other customers who have booked after me and they are asking me for additional Rs. 5000 which is absolutely unfair and disturbing. Even after paying the complete amount an ordinary customer is not getting the delivery of a two wheeler. I would appreciate your early & positive reply on this. My receipt number of first installment paid (Rs. 1000) is 57. My contact number is : [protected]. Pls help...

i mr Balkrishna raikar purchased a Honda Dio bike on 17/06/2010 bearing registration no GA 07 H 5934 , i did my first servicing on 24/08/2010 (at 648km) and second on 17/10/2010 (at 3060km)..
on 30/01/2011 on my way back home, from work by bike stopped in between, i took it to a local mechanic he told me that the CDI UNIT had failed. since its a new bike and under warranty take it to the company an get it replaced,
I toed bike bike to the company service center on 31/01/2011 the service engineer over there told me that CDI UNIT is not in stock and i'll have to speak to the manager to get it replaced and he was not on duty on that day.. so i had to toed my bike back home.. after repeated visits i managed to meet the manager on 04/02/2011 he told me that i have to pay for cdi unit as he said my bike warranty has expired coz i had done my second servicing 10 days late(since i m working i dint get the servicing date on my off days, whenever i wanted their servicing was full)
my bike carries a 2 years standard warranty and 5 years extended warranty...

what are the necessary steps to be taken as my 07 months old bike is lying ideal at home!
[protected]@jjrama.com

Company is ripping off people coz i[censored] want scooter at current. You have to buy with accessories which cost you Rs.4450 extra and market price for accessories Rs. 1150. and if you want scooter without accessories book your scooter and get your scooter after 4 months. Only thing they couldnt stick to their words. only $100 extra n that doesnt worry me. but customer service
thats how company is running and making money. I had similar experience at Globus Honda Gujranwala Town When I asked for scooter for with accessories they said you can get it same day and very next day when i went back with all documents for finance and i requested for scooter without accessories and representative Mr. pankaj straight away returned all the documents and said make a booking n wait for 4 months.
Whole staff n dealers are corrupt and banking people are trained to give loan to only those who are interested in buying with accessories. All system is wrong from top to bottom..
Very pathetic experience. I am here to visit my parents for 2 months from overseas and feeling shameful to see all this.. Corruption is in blood and people are here is very greedy and no self respect.
I think we need to change ourselves otherwise this experience will stop people coming back.

Dear Team
I have a Honda Activa Scooter ,I ma getting problem with accessories(paint washup). Dealer(Sangam Honda) told me that he would replace particular accessories with in 2 days. But now they are offering me old and used accessories. due to this a great inconvinence is created and i have a lot of problems with my Scooter.And servies is also not up to the mark. Please take astrong action as early as possible. This is also the question of honda market value & prestige. Please take a strong action soon.and reply me as early as possible.
Regards
Shivam Singh
[protected]
mail me:[protected]@hotmail.com

i brought hero honda pleasure in july 2009 and after 50 days i face starting problem with batery, i went for service at bhakti nagar (hero honda service centre) they said to let it charge for 2 days, after service my dad (aged) used it without batery. It repeated twice thrice, after charging it worked for 8 days at most. I again went to service station but the same reply. I ask them 2 replace batry as exide giving 1yr waranty. Bt they said to try once by charging but it didnt worked, when i wnt back to them with pleasure,they didnt gv my vehicle back til 3 days, when i cld 4 batry replacement they misbehaved with me and said that battery warant expired yesterday. So i filed complain to hero honda tollfree number and i went service station,they damaged my accesories, front body pannel, light switch, tail lamp,everything. By complaing i lost thousand of rupees to repair that plus paid 1350 for new amco battry and spoild my 4-6 hours for a week.

Sir,
i m Athar Naqvi from indore. loan ac/no. 16697236 & bank ac/no. [protected] cell:- +91 [protected].
maine apke hdfc finance se honda cb twister finance karaya he. mera salary account he. hdfc ke rules ke anusaar me apne selary account me deposit nhe kar sakta hu. finance ke time maine ye problem financer ko bataya tha me ra selary chq. month ki 5 to 10 date par milta he so that mujhe problem ho jayega installment me. ounke dwara di gaie jankari ke anusaar me Hdfc loan bank Address behind bombay hospital Indore m.p me cash deposit kar sakta tha. mujhe time par selary chq. nhe milne par. me cash 3-4 installment hdfc loan account bank me jake deposit kar diya lekin abhi is feb2011 month ki installment deposit karne jab pahucha tab mujhe bataya gya ki apko 3-4 penalty lag chuki he is karan se ki aap direct cash deposit kar rhe he. agar ye bat mujhe pehle cash deposite par bataie gaie hoti to kya me agli installment jama karne dobara jata. loan account me hi paisa jama ho rha he me is bat ko leke nishchint tha. lekin abhi me bahot zyada pareshan hu. 3 point apki or se bahot problem de rhe he jiske karan pareshani sirf mujhe hi hona 1. saving account me cash deposit nhe hona (mujhse 5to 10 date ke bich chq. milta he) 2. apki installment date 5 he. 3. apke hdfc loan account bank me jab 4th installment deposite karne gya tab mujhe bata rhe he ki yaha payment deposit karne par apko penalty lag rha he.
or isse pehle jab installment deposit kiya tha emi date se pehle ouske 8 din bad ahemdabad se bhi phone aya tha ke apka emi jama nhe hua he maine ounko recipt no. bata diya tha.
sir, apse humbly request he. mujhe jo penalty laga he ouse cancel karwa dijiye me ab apna account dusri bank me khulwa rha hu jisse me cash ous account me jama karke apke hdfc bank me ous bank ka chq. deposit kar saku. asha karta hu aap meri problem solve karenge. thank u sir,

Thnx & Rgds
Athar Naqvi
Cell:- +91 [protected]
Indore M.P

I have purchased Hero Honda HUNK from D.R. Brijmohon & Sons , Guwahati on 08.10.10. To my utter surprise within this 3 month my bike Meter Sensor got damaged twice, however after the first replacement that too after 1 month I came across with the same problem and till now no resolution came from the dealer after the second problem, as per them they don’t have stock since 1 month. Is it the service you are providing to the customers? If yes then you are forcing me to move towards the consumer forum.

Requesting you to resolve my problem permanently at the earliest to avoid further inconvenience both to you and me.
Aleady given complaint 2timesin the website. but no result found (Complaint No. 33010339 &[protected]
Expecting your early response regarding the same as I am fade up with your services.

Through the medium of thise.mail I Saurabh Grover user of karizma zmr(black) and a very old and associated customer of hero Honda bikes, want to draw your kind attention towards my request for replacement of my bike karizma zmr due to unavoidable defect caused due to delay in replacing e.c.u & throttle body.
I was complaining regarding this problem since August 2010, I have been regularly putting complaints in service centre of Himgiri automobiles (hero Honda) but still there has been no positive response from them. On complaining in vasant kunj I was informed by Mr. jitender (himgiri) that E.C.U & throttle body of my bike are not working, and when I was called by Mr. jitender for discussion regarding this issue(on 28.01.2011 @12.13pm) I was informed by him that due to delay in replacement of e.c.u & throttle body, my bike is in poor condition and it will be replaced by hero Honda in warranty.
Sir my parents had spent a huge amount in getting me this bike from their savings and I am stunned by poor response from hero Honda and himgiri automobiles , I am a student and need my bike for daily traveling for studies, and due to poor condition of my bike I am unable to use it I am spending Rs. 150 each day since august 2010 on my conveyance which has caused me financial problems, physical pressure & mental agony .
Prayer
Sir I am putting a humble request to replace my bike and compensate me so that this issue is solved otherwise I will have to move to consumer court.
thanking you
Yours truly,
Saurabh Grover([protected])
User Details- DL 13S F 9145 REG. IN THE NAME OF MRS KANCHAN GROVER

My vehicle has an electrical problem. The headlight is very dull and glows bright when break and horn applied. Sometimes the self starter is also not starting. I told it to the service centre and they say that is not a fault and it is normal. The mechanic name is Mohan and he behaves very rude. Even a lay man knows that this is abnormal. I need a good service centre other than this recommended by Honda.

This is my second vehicle from Honda. I had Unicorn earlier. Initially had problems with the service centre and later I skipped the company service and had the service done by local mechanic and he services the bike a class head than Honda authorized service centre.

The vehicles from Honda is really good but the service in not good. As this is my second experience I advice no none to but Honda unless U have good service providers.

Dear Honda,
It has been the most horrible, extremely unprofessional and pathetic experience with Honda this time.

If a company as big and professional as Honda is unable to serve the customers due to a strike and has no strategy dealing with the chaotic and terrible situation of putting the customers in dark,then it is time for the Top management to seriously think about the Management Leaders who are responsible for the mess.

Today, the waiting period for Activa has gone upto 10 months ( shocking ! ) with the authorised dealers. and a guy just a small distance from the Authorised dealers can give you the Activa within 48 hours on payment of extra black money.

Shocking to know that the company has no control on the black-marketing going on and making crores of rupees in the late delivery of Activa !

It seems Honda company has not bothered to control and has turned blind eyes to the black marketing of the Activa !

The Authorised dealers are the eyes and ears of the company but here it seems they have not intimated the company about the black marketing which is going on or maybe they have some hidden interests and they do not want to inform the company of the corruption and the illegal dealings going on ! !

so, I am writing here so as the company will read and notice the illegal activities and the corrupt persons involved in the said business.

regards
N. Kothari
[protected]

I had registered for Active for 3 members of my family on[protected] I went to inquire on[protected] but still I was informed to wait for 6 to 8 months. I already have an older version of Activa and I wanted to buy one for me my father and my wife but its really disgusting to wait for a 2 wheeler for more than 1 year?? If the company is really in short supply how is it that Activa of any colour is available in the Black market with a premium of 4 to 10 thousand.
We in India have faith in Honda Motors and I have always used a Honda and thus I feel your company should take steps in this matter and deliver me the vehicle at the earliest.

I have a scooter - made of HERO HONDA - PLEASURE.

As per comp. rule the gurrenty of the scooter's battery was one year. During free servicing at Hero-honda servicing center it was noticed that the battery is not working and the people of the service center suggest that it has to be replace. Fortunately it was noticed seven days before to complete the one year.

Then I advice them to replace the battery but they told me that they will send the battery to EXIDE delar. I agreed with their suggestion. But after one month I came to know that the delar has rejected the complain as it was reached to them after the due date.

I became surprise how it can be but nobody - the service center or the dealar took the responsibility for that.

later on I came to know that these type of incident has happen for other people also.

Please do the needful to prevent the public cheating.


Regards,

Tapan Ghanti
Rayagada, [protected]

To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
GURGAON DST,
HARYANA.

Sir,

This is to bring to your kind notice that I have purchased Honda Activa ( New Model) from authorised Hona Activa dealer named

Jay Bee Honda,
orion place,
G. S. Road,
Guwahati.

But sir, on 24th December, unfortunately, I met with an accident due to which some parts of my honda Activa was damager. Immediately I have give it to Jaybee Honda servicing Center, Kamakhya Gate, Guwahati-11 for repairing.

Sir, till date It have noot been repaired. on enquiring, they have replied me that the parts are unavailable and it may take more time for part supply. Kindly take a note of it and take the pain in repairing my Honda Activa as early as possible. Deatils of my honda Activa is as follows.


Honda Activa (Black).
Reg No. AS01AR-6599.


Thanking you in anticapation.


Kanu Lal PAul.
Guwahati, Assam.
Mob:[protected]