Honda Cars India Complaints & Reviews

[protected]

This is B.Sreekumar. I brought the Bike in Sep.2010 & I have done my 3rd servicing on 27-04-11 in following Authorized Sevice Center.

EVM HONDA
NEERAMANKARA.JN. KAIMANAM.POST
PIN-695040
PH.NO:[protected], 78, 79

During the Service I instructed to check the Head Light & to do the regular check up as Autorized service center done during servicing as there was no problem in bike.

When I received my bike i realised that during servicing they broken Head Light body. I was facing this problem when I return home.

I show this to guy in service center he told that there no hope to change.when I send bike to service there is no problem this happened to their side then why they could not change head light body. After discussion they said this happened for their side they will replace it. But still date they said that there is no stock . When did I got new parts . We are sorry to say that your Authorized service center work is not good. I think they do not know how to service . I am also a mechanic i know how to service my bike and how to care this. ur guy are not do any work in sincerly


We are leaving our bike in Authorized service center feeling that they have all accessories & they do the servicing properly, but it was just our assumption.

If any body have suggestion to whom i contact to sort out this problem please revert back on
Sreekumar .[protected]@gmail.com. My Contact No. [protected]
Thaks,
Sreekumar

honda,aviator — poor service

service is very poor.
my aviator has been given for servicing from past two days,and the work is being delayed.
this is not happened for the first time,its always the same case.
we face alot of problems when our bike is not given to us on time.
the honda showroom incharge always has a reason saying that there r no workers or either they don't have the bike's parts.
please look in the matter cause we are the ones facing problems.
if you do so i will be very thanfull to you.
your customer.
E.M.Leake.

byke(passion pro)
i have purchase a byke from hero honda show room from Ranchi in Friends auto.from the date of purchasing my byke is AUG 11 not riding well.the seller told me that this problem would be resolve in TOTAL FREE service and Four paid service .but his commitment is not correct.
COMPLAIN
1RARE BRAKE
2. BUBBLING
3. WHEEL NOT GREASING TILL NOW
4.NOISING IN RARE WHEEL


SANTOSH KR.DUBEY
[protected]

Dear sir,

I, Mahadevan Sasidharan Nair Purchased a PLEASURE @ HEROHONDA show room in Kerala state shop name: SMART MOTORS UCHAKKADA. On the date of 13.03.2011. I have to say some thing about my Vehicle to you. It’s my Kind request to you dear sir. I have 3 HERO HAONDA bikes of my own I own this company because I trust in this good service and life long level. I am facing some major problems with your new branded HERO HONDA BIKE PLEASURE KL 19B -1552

1. When I purchased the vehicle it’s too smooth to drive I really got 3kms per liter. How is this possible? I went to the showroom and deal with the Manager he opened the whole vehicle and said, there is a small stone inside the petrol tank which came UN known by the company. I am happy to say am getting a km of 51 now days.
2. My first service is been done on 09.06.2011 on 939kms job card no:23522
3. I met an accident in that time and came some scratches on the vehicle on 26.07.2011, I approached the showroom and they took 650rs for repainting the vehicle, Till today date they dint do this so. They say it’s my fault that I dint give them time to paint the vehicle I kept the same vehicle for 2weeks and 2 days in the showroom nothing happened. Now days they says the time has expired and we are not ready to do this so.
4. Good this gives the company to a good level of costumer satisfaction.
5. My second service is been done on 06.08.2011 on 2540kms job card no: 24960.
6. From the date of second service after next day I lost the battery power which and where I suffered a lot in the middle of the road in trivandrum central. I thank you for this too.
7. When I approached your manager he, says that’s not our fault, we can’t do any thing I charged the battery @rs 150.00 from the place.
8. I am so sorry to say that your branch office and the officers are nit in good hospitality to do the service or care takes the customers in good manner.
9. My third service is been done on 10.10.2011 on 3224kms job card no: 26575. when ever I go to consult the realer they makes service.
10. On 16.01.2012 I bike to Trivandrum on the way to my job the vehicle burst and smoke appeared from the front side, I was not able even to ride or just move the vehicle.
11. I approached the same center in an auto carrying the vehicle from Trivandrum to your esteemed concern. They opened and said the wiring connections got burned and should be replaced and will charge 800.00 rs for the new wiring set.
12. I waited 2 days and the answer from the concern was no new wiring set and it take time more than 3 – 4 weeks, they replaced an old wiring kit but when I opened the whole body in an pother service point they replied its just a small pieced wire now on my vehicle.
13. I really think that your concern is not good to be in real service with the customers.
14. They say that if I complaint to any other s they don’t have any problem and I would be made no service or any other service to this vehicle.
15. Am too dispersed to go there and I am going to sell the vehicle its my unlucky vehicle with HERO HONDA.



16. I f I dint get my bikes whole body cover to be changed to new I will give this copy and publish in main news paper in trivandrum edition and via facebook.
17. I know the cover will charge of rs: 1200.00 for the bike. I enquired with the showroom manager he itself told me on the date of 26.07.2011. On the time of second service.
18. Nothing happened till date.
19. Do the needful which you can do with this GOOD customer.


 PLEASE GO THROUGH THIS LETTER AND PLEASE DO THE NEEDFULL.
 I am not so rich to buy another bike in other company TVs or Honda Aviator. Which gives more than 56 kms per liters?
 It’s too smooth as Hero Honda Pleasure.


I have taken this vehicle in the name of my mother smt: Vijaya kumari.
The old address has been changed and I dint change the address because if nothing is given as a good reply I have to sell this vehicle. So sorry to do this.
Surely you will loose this customer. My luck came from when I took HERO HONDA CD DELUXE.
Second is Splendor
Address is “KEEZHE VEEDU” Kacheri nada, Kollemcode Kanya Kumari Dt, Tamil Nadu.

Think of loosing a customer or being keep in touch with the same company to drive in good way.


GREETINGS!!!

MAHADEVAN.S
Front Office Manager,
Sandel Heritage,
Chowara PO, South of Kerala.
Thiruvavanthapuram 695501
Kerala.
Email: sreemaha.[protected]@gmail.com
Mob: +[protected]

I went there from sawai madhopur, 200 kms from service center, & came back.
shame on being such a poor service center

Insurance concept is transfer from individual to mass. Hence it is subject to strict principle of indemnity.. Here, your tanks costs, I suppose 3000/ the insurer will pay less depreciation which in your case must be 10% if it is within one one from the date of purchase of the vehicle hence the 10% =300 which the garragewall collected from you the balance being indemnified by insurer.regards vaidya DO NICL Tirupati

Sir
I have a Hero honda Karizma bike and got an accident 3 month before.
Some parts of bike has broken and given to the thalassery hero honda service staion.
Now 3 month is over. When i am going to the service station all while the service manager telling the same answer "the broken parts is not getting or not available" I have already paid Rs 90,000 for the bike. now its not useful.

please help me..............
Office number[protected]
The work manager number is [protected]
Supervisor [protected]


My name is rasak
[protected]


Yours lovingly
Rasak
Ndapuram

I patrick aguiar have always have a problem when i give my hunk MHO1 AG 4188 to fort point mahim mumbai workshop they always tell me to change oil after 10000 km .either decarbonise my bike or do wheel alighment i have used my bike for 220000km in 4 years .i have trust in heromoto corp .they make me feel that i have made a wrong choice, they have billed me for change of bulbs .i was told to change my chain & sproket the bike has not even ran 1500 km an it is making noise .they say we will check .there is no garantee for it .why. in my last service i was told my tappid rocker is not working after that they changed some ball and now oil is leaking from the tappid cover, they are now telling me to pay 250 for stopping the oil leak .please justify what is happining .mail me om [protected]@yahoo.com or my mobile no is [protected] .waiting for a repley i trust heromotocop.
thanks
PatrickAguiar

Hero Honda CBZ Xtreme — ENGINE PROBLEM

HI, I AM JISHAN-
I had bought 10 august 2011 a new CBZ Xtreme. but after 7 days when i ride, i found some fault in it . five gare garari problem. so i want to replace the bike.plz solve it as soon as possible. I PURCHASE A BIKE KURUKSHETRA HARYANA IN GAURAV AUTO MOBILE.

i buy activa honda from arneja honda batala road amritsar but their service is no satisfactory due to waiting.there is problem in battery and they tell us for exchange it with in 4 days but 1 week is pass so they not contact us so please exchange it immidiately

Today I had very bad experience with Panjab Honda Gurukul road branch of Ahmadabad. I booked in 10.14 morning CB Twister and Mr Bhupender [protected] given me 5.30 as delivery time. Due to mistake in service part they procrastinated it by 2.30 hours and Mr Saleem [ in-charge ] was absent so Mr Mitesh refuse to take responsibility and ask me to complain at main counter.

After they get one ready, who got scratch on tank and front wheel gard, they ask me to take it tomorrow. I refuse and ask to get me or cancel it as Muhurat + Day [ B day ] is more important for me. They gave me another bike from your depo at 7.50 PM. While after all issue I accepted bike and drive till 2 KM aprox, bike got weird voice and stuck in between road.

I called Mr Bhupender and he came there and tested himself on it. He find the same issue and he called one Mam and handover her activa [ used ] to me for time being.

I find this kind of service and customer care is worst example in history of quality customer care.

Honda - Aviator(Drum) — Starting Problem

Sir, on4/9/2009 purchased Honda Aviator Drum.till the date purchasing my bike has a Starting Problem,Without Choke can not be Started,(Hamesha hi choke dekr gadi chalu karna pad rahi hai).
plz clerify the problem.