Dear Sir,
I have purchased Hero Honda Glamour Drum Bike on 24.02.07 with the following descriptions:-
1. CH No. 07BASM2253
2. E. NO. 07BASM22355
3. MFC CD - HHML
4. Colour – Black
5. Class – MCYL
6. MFG. DATE – 02/2007
7. FUEL - PETROL
At the outset I would like to express my dissatisfaction on your products initial level itself. Prior to this I had a TVS bilke, which was giving good mileage as well as pick-up, even though it was old. First time I purchased your Honda products, during this petite period now I started feeling that my decision of purchase of Honda products proved wrong and I became victim.
I have made following complaints during my second free service few days back to M/s. UPPAL MOTORS, NOIDA for my bike:-
1. Break checking (Not at all done)
2. Gear Trouble (Apply of gear from 1st to 2nd is needed lot of force, and 3rd and 4th is O.K.)
3. Less Mileage*
4. Engine go off (missing) while riding
My bike gives average mileage of only *35 KM /LTR and I am the only lone rider of my bike that too rarely have a pillion rider. Last night also bike engine went off thrice in short span of time, initial both times, it started again and third time engine could not be started, therefore, I pulled my bike all the way to my destination. I opted Hero Honda only for mileage purpose and less maintenance, otherwise I could have preferred some other brand bikes. My bike is not more than six month old, in the initial stage itself if it is started giving trouble, what will happen for another fifteen long years.
After being paid to me deprived services from M/s. UPPAL MOTORS, NOIDA, they called me over phone after 2 days of service to get feed back from me for their Customer Service, then I expressed my disappointment in their service, subsequently she said simply, if not satisfied then GET THE FUTURE SERVICES DONE THROUGH SOME OTHER DEALERS.
Six month is well enough to appraise the products, during this period I was not receiving any desired results from your products. I have no option except switch over to other(s) bike.
I hope the above narration is well enough to understand my problem and awaiting for your valued reply from you per return pls.
Your early action/advise in this regard will be highly appreciated
I HAVE NOT RECD ANY REPLY SO FAR AS ON 24.08.07
Aug 13, 2020
Complaint marked as Resolved
I am going to buy a hero honda splendour bike for the next month. Can any one suggest me some tips and tricks how to select a good bike form the showroom. I am waiting for your reply
thanks
with regards
barathg
Engine no.-06FAC-M14893
Chassis no.-06[censored]14698
DOS[protected]
reg.no-PB70A5076
i have my all services timely including free and paid at ur service station , in zirakpur .
. I am facing problem SMOKEY EXHAUST & NOISE. I was again and again complaining about the problem but no one bortherd about it. I faced a lot of problem..
Iam writing you this letter just to inform you the bad service your representatives are serving.This is not at all fair that I am complaining your representative again and again about the problem and they didn't turn up.
i have visited many times but your service people are not able to remove my complaints ,
i am filling every day 50 gm oil , which is very typical.
I am going to CONSUMER FORUM in this regards otherwise you are requested to KINDLY RESOLVE MY COMPLAINTS or provide new vehicle and take my defective bike.This is really a limit.
.
Thanks,
Gulzar Singh
C/o gurjeet singh
mob.-[protected]
-[protected]
-[protected]
Thanks
I have purchased a Hero Honda Glamor on 7 November, 2007. currently facing problem of Duplicate Key of same Hero Honda Explendor Plus.
I have reported in Service Center of A-2 Jawahar Park, Devli, New Delhi-62, but he is not any action. Pls take any action ASPL.
Best Regards,
Aditya Rana
[protected]
sir plese rates in hero honda motor cycle
plese send me my email addres in any hero honda rates
shersinghrajawat
contact no[protected]
I, B Venkatesh resident of malkajgiri owener of HH Passion plus Reg No AP 29K 4275 dated 12/2005 from Phoenix motors Uppal Hubsiguda, since than I insist on showroom servicing only to get good service. But now with deep heartedly I am forced to complaint to lodge against your prime motors ECIL branch the complaint is as under :-
- I gave my bike for serciveing on 08 Mar Job card no 7070 and explained all the minor works to be carried out in it, including to top up the bty level and the routine check although it was working and giving good performance(Horn and indicators were good).
- At the time of delivery we noticed that the horn and indicators were not working so we were told that they have changed the distilled water and filled it with new water so it will take some time & should run few kms to hold charge and also told that the show room is not having the facility to charge the bty. This has happened at about 1900 Hrs on 08 Mar. On the faith of the manager and the mechanic we took the bike to house and the next ie on 09 Mar (sunday) morning we noticed that the bty of my bike was changed. I reported to the the showroom immediately they (works manager ) told me to get the bty deposited in the showroom for testing and clarification I deposited it on 10 Mar at 1800 hrs (works manager) told that he will send the bty to Exide showroom and get it tested. On the next day ie 11 Mar at 1900 Hrs when we went for the bty the works manager was not present and moreover he has not even handed over the bty to his soubordinate. No one on the reception counter was aware of my bty and also they delt roughly with us( his words were we do not know where is your bty and my manager has not briefed anything about your bty) then after a small argument he trace it out and found it in the stores upstairs near the bty charger. and got it fitted to my bike. They denied there statement they haven't got it tested with any of the Exide dealer and gave me the same bty charged. I am not satisfied with the dealling of your staff and I am sorry to say that I will think 100 times to give my bike for servicing in your show room or to recommend your showroom to any of my friend. So please look into the matter and do the needful to me and see that in future such thing never repeats.
Note :- Sir, please see that the bty charging facility is established in your showroom / Exide showroom.
REGARDS-RAKESH PANDEY-[protected]/[protected]
jiske handle main noise hai jo manifacturing defect bataya ja raha hai
mai kafi pareshan ho gaya hoon please solve my problem
my no is [protected]
I Purchase a Passion Plus in November 2008, I want a New Duplicate Key of That.
My Vehicle No. is RJ14-KS-0069. Please Take Action as soon as possible. I will pay for that.
I ve mentioned all my problems about service centre in previous mail so kindly do needy action against the dealer's negligence and protect the customers.
Thanking you,
By
P Arumugasamy
[protected]
Prof and Head
Dept of Commerce
KSG college, Coimbatore 15
credit card billing
your honda activa delux rates different in shoroom and online booking.please give actual price.when i using credit card your dealers asking extra 1.5%.now a days nobady takes extra price.please give explanation for this.thank you.