Honda Cars India Complaints & Reviews

HONDA CITY CAR ENGINE NUMBER L15A30141111 AND CHASSIS No MAKGD852A8N411282 HAS DEVELOPED FAILURE OF THE ELECTRONIC POWER STEERING AFER THE CAR HAS BEEN RUN FOR ONLY 26901 KM. THIS COMPONENT HAS A COST OF APPROX Rs 45000/-. HONDA SERVICES ( HONDA ONE-TO-ONE) HAVE SO FAR REFUSED TO REPAIR/REPLACE THE COMPONENT FREE OF COST UNDER THE PLEA THAT THE WARRANTY PERIOD HAS EXPIRED. THEY WERE TOLD BY ME THAT IT IS NOT A RUBBER PART THAT CAN PERISH WITH TIME. THE EPS SHOULD LOGICALLY LAST FOR THE LIFE TIME OF THE CAR. THE CAR IS UNSAFE TO DRIVE NOW.

HONDA MUST PROVIDE A FREE REPLACEMENT OF THE EPS

I had purchased it just before 10 months, its done only 8000 km. But now its very risk to drive the vehicle, cant drive more than 10 km in a single trip. Smoke will arise from silencer, I feel shy to carry this vehicle..

I have purchased a Aviator scooter dated on 31/10/2010.After around 25 days I listened a sound from the lower side of my vehicle so at the time of first servicing I complained about it but after the service on same day the concerning service centre staff told me that dosn`t matter , there is no sign for such type of complaint , let us see next time. Unfortunately after one and half month(dated on 20/12/2010) I was passing from Deen dayal nagar location at gwalior (M.P.) occurred an accident with a road breaker and I listened such type of sound so according the advise of service centre staff I did not take that in notice.The vehicle was running in same mode as before but after covering about 2 or 3 KM , the vehicle was stopped ,and after the effort make to start again and again but i failed to do so. So I carried the vehicle Next day morning to the agency A.S.Motors, Padav Gwalior (M.P.) by foot and complaind there. There were a employee Mr.sinha who attended me told after examining the vehicle that lower part of the chamber has been damaged and right now we dn't have such part in our stock after 15 days it will be available.
After 15 days they told me that engine of your vehicle is also damaged
and it will be charged from you. The new India assurance co. is also denying to
reimburse engine repairing expenses. Regarding this matter I want Full reimburse
-ment either from the Honda company or from The new India Assurance co.
My Vehicle registration No.- MP07-SC1299
vehicle- Aviator scooter
Name of owner- Ramesh kumar Sharma
Contact no.[protected]
Address- opp. Jain Temple,loha mandi, gwalior (M.P.)
Dealer Name- A.S.Motors Padav Gwalior (M.P.)
Company Name- Honda Motorcycles & Scooter India Pvt. Ltd.
Policy No.[protected]
Address of Assurance co. - The new India assurance co. , Moti mahal road,opp. gurdwara. Gwalior (M.P.)

i had purchased heero honda passion pro bike ,registration dt. 29/07/2009.since then i am expriencing
starting trouble even though i regularly serviced it.2/3 times i had to drag the bike to nearby authorise service staion for repair.the mechanics are not getting the exact solution to the problem.as i am having
one more 2 wheeler and one 4 wheeler and not solely dependent on this bike.this bike runs only 8404.5kms till date.after servicing it runs good for 20/30 days.now my bike is standing idle at my home.
no one from service station (kusumgar) responding to my call.
my bikes details are as follows:
REG.DT.-29/07/2009
CH.NO.-MBLHA10EP9GF05353
E. NO.-HA10ED9GF29768
NAME - SANJAY S AMBARTE
ADD-116-C CHATRAPATI NAGAR NAGPUR
OFFICE - MET. DEPT. NAGPUR AIRPORT

i have a bike karizma (4763) and i gave my bike to repair for more than 2month but the service center it didn't repaired and they saying the parts not getting and what i do ? Please give me solution
My contact number :[protected]
The service center is : FORTUNE MOTORS 29/237C-GOPALPETTA,(po) TEMPLEGATE ,THALASSERY

SIR AS PER THE DETAILS OF THE DOCUMENTS ATTACHED I HAVE PURCHASED AN HERO HONDA PLEASURE FROM M/S GOKUL ASSOCIATES JAMNAGAR. ON THE NAME OF MUNKES JAMNADAS BARAI ON THE DATE 08/10/2010. AS WHEN I PURCHASE DTHE BIKE THERE WAS A PROBLEM IN THE BIKE FOR WHICH I COMPLAINED THE BROKER IN THE MITHAPUR CITY FOR THE SAME BUT THERE WAS NO RESULT AFTER TWO SERVICE OF THE BIKE SO NOW I HAVE GIVEN THE BIKE TO THE M/S GOKUL ASSOCIATES FOR THE SAME PROBLEM BUT I AM NOT GETTING ANY RESPONSE FOR THE SAME PROBLEM SO I WANT OT GIVE AN CONPLAINT FOR THE SAME PROBLEM.

I am T.V.Krishnan 221,paiayapet,Attur.
dear sir,
I purchased hondaDio six years back after using such a long years i still feel it"s good vehicle the last september in my vehicle front center cover&
mudgard damaged of that i order new front center cover& front mudgard GREY COLOUR last november trough salem dealer triummph honda salem dealer code TN04 0001 even after so many enquiry to the staff in salem dealer unable to give exact date yet now ,so i try in net pls give me a good solution as early
as possible thanking you
T.V.Krishnan,
model code scv100f [protected]
[protected] attur(t.k) salem (d.t)

Respected Sir/Madam,
I got my Honda city zxi vehicle no. DL 3BCE 0110 serviced at Prime Honda, Vaishali, Ghaziabad on 8th Jan 2011. In servicing the Honda representative Mr. Amit requested me that we do dry cleaning , alignment and balancing of the vehicle as well, initially I did not agree as I have had a experience before as well they do not do work properly but Mr. Amit said this time it would not happen, so I agreed for it. They told me that your car would be ready by evening but I told them cars are never ready by time so better do work properly I could take the car tomorrow, Mr. Amit said ok you can take the car tomorrow at 10.30 AM but when I reached there the car was not ready at that time, it was given to me around 11.25 AM and that too not fully ready as the seat of the car were still wet due to dry cleaning, they had put a polythene on driver seat so that I did not notice the wetness their but later on I noticed all the things as I was in a hurry for a meeting so I paid the bill of 9527/- Invoice no. 1027680 as they had already wasted my time. Since that day I am feeling what a mistake I have made by getting my car serviced by such cheaters as my car is smelling bad due to wetness , the quality of drycleaning is worst if you look at the roof , bars and doors nothing has been cleaned, do not even know if any alignment has been done at all and to top it all my ignition lock which was working properly before servicing is not at all as it started having problem right after the service.
If somebody could suggest me what can I do with these Honda people because this is not the first time they have cheated me, I will be highly oblidged.
Thanking You,
Vikram Singh Nagar
Vehicle no. DL 3CBE 0110
Mob. [protected]

Warrenty Offocer,
warrenty Division,
Honda scooters/Bykes
India

Dear sir,



With reference to the above subject i would like to informing you that this is K.VASUDEVARAO from visakhapatnam i purchased HONDA SHINE (DRUM )On[protected] FSC NO: 449261 from JUIPITER HONDA SCOOTERS SHOW ROOM, Dabagardens Visakhapatnam. Andhrapradesh, india
after 05 months I.e., on[protected] my byke got back side jockers problem. when iam doubted for this problem. One fineday afternoon at 1200 hrs. i brought my byke to honda service centre. then there consult supervisor said your bike is having back wheel right side jocker have replace, i[censored] leave ur bike hear, we will replce the part and we will rectified the problem, but it will take 2days. (OR) i[censored] give ur byke tommorow morning hrs we will ur bike within before evening of the same day.
then i agreed and feel happy then waiting for the call from service centre. time is became evening 6 'o clock but nobody called me by phone. then i called to service cenre but nobody wont lift the phone. i went to service centre there that supervisor said this issue is belongs to under warrenty. so we have to take permission form company through mail. we sent mail we have to wait for their agree.

then i leave my byke in service centre . next day i called to service centre for status of my byke, there is no result, then again next day evening i went to service centre at the afternoon we got theire agree. but we dont have that shine bike jockers stock.

then i said i am taking my byke now. when that spare part came to u just call me, i will bring my bike. they said u give the required spare part detail in our spare parts division then they will call u. then i went to spares devision and i gave my details. that spares part division supervisor said we will call u!


iam waiting for there call, after one month 13days i called they said u bring ur bike we have stock. then i went immediatly, to service centre. there spare parts divison supervisor came and checked my byke colour, that is grey colour then he told me, we have grey colour byke jockers, no problem we have stock. u handover to hear we will replace the part . i said ok.
then i went for handovering my bike there is customer relations manager he said ur bike will rectified but u have to wait for two days, igot very angree about this irresponsible employees i told my full story of my byke problem but after liten my problem then also he saying neglectly, he is trying to escape from my problem. but so much orgument then agreed to give my byke after 5 hrs.
in the same day evening around 5:30 pm hrs i got call from honda service centre. we have the stock of black colour jocker we will replacing that u pay the jockers cost. I sudenly suprised for his talking.
then i directly went to the who is the customer rellations manager he replyed for this issue this is my supervisor fault, he is mistakenly said to u.

he said we will confirmly arrange the required jocker for ur bike with in next servicing o[censored]r byke.

but iam feel very bad of your service. afetr 15 days i bring my byke for servicing, now also same reason no stock. the customer relation manager transferd to another branch. so far my your persons didnt call for my replace the jocker in the same. From october -2010 on words i riding with single alone only my bike is not supporting two persons.due to backwheel jockers problem.

Now i got another problem that is, my byke self starter is not working, that part also no stock in your service centers,


Please kindly answer /advise me for my below questions

* when my problem will rectified?

* why your not providing spare parts to service centeres?

* why are you makng bikes with these type of failure parts ?

* why are u recruiting like this empoyees in your service centeres?

AND FINALLY, I would like to know from the HONDA 2 wheeler company is very proud of giving quality to consumers. please keep your faith, and goodwill in consumers.


i am awaiting for your good reply!

Brgds

K.VASUDEVA RAO
D.NO.35-3-7
GAVARA KANCHARAPALEM, VISAKHAPATNAM
ANDHRAPRADESH, INDIA
PIN:530008
PH:[protected]

Respected Sir,

I kindly inform you that about your poor service from Shah alam branch, APEX honda, Ahmedabad, India.

Really very very poor.

I have activa which number is GJ1LA1623.

The key has been removed while ignition ON. It will not happen you know..

but they didn't reply me with good nature and good conduct so i am very frustrated regarding your service.

I have talked your Dealer bur they told us that we have already send it in the company that approval for lockset.

and what is your responsibily?? do you know??

I am very happy with Apex honda.

We have also called HMSI from hariyana and pune but they replied me that "We are not (lock set is wear & tear item)provide this part in the warranty". so engine parts is wear & tear item but this parts is warranty covered. so pleas your technical section reprentative talk to me.so i was working HMSI.??

I was working in th HMSI in the past, and now i am currently working in the Hyundai so Do you want to teach me a warranty??

i have read the owners manual but i didn't find the lockset which is not covered in the warranty.

Do you don't give authorities to your dealer?? thats a surprising.. really surprising..

Thanks.............

If you have any complain about it then definately call me my personal number [protected],[protected]

Mehul Pitroda

there is no starter relay is available in ernakulam district . I am searching for the parts for 1 month.
every service center officials says that there is no stock. why the honda not providing the parts ? what should i do to get the parts. is there any online purchase option.

The company is suggesting me to purchase a part of Speed meter with whole assemble instead of That child part and i am getting complemetry plastic part of the speed meter separately and i talked with all India service and spares Managing person MR. V.K. Upadhyah and with Mr Arun Shirohi and they are not taking care of customer complain and they are not able to solve the problem.and they are behaving rudely...

Hello, I got Honda Shine in the month of August. I used it only for a month. The chocobajar had a manufacturing fault because of it it broke. The result was I was threwed out of the bike and I had fracture in my leg in 3 places. By God's grace it didnt happen in the road, instead after reaching home from office while parking the vehicle it happened. Otherwise the loss would be even my life. My Frame # ME4JC36 and Engine# JC36E I purchased the bile on 23.8.10. Can you please help me out to get proper reimbursement from the company??

Regards,
Vijisrinivas

Hero Honda Motors - Hero Honda Passion Pro BUBBLING complaint.

Dear Sir,

I purchased a Hero Honda PASSION PRO BLACK M/cycle on dated 15.12.2010 (FRAME NO. MBLHA10AHAGM16746, ENGINE NO. HA10EDAGM15150 from M/s. METRO MOTORS. Shop no. 22-25, Jagdamba Market (Near Metro Station-Rithala) Rohini, Delhi-85. Right from first day bike had a problem of BUBBLING & it used to VIBRATATE while driving. The bike since than has under gone One free servicing, I had complained to the concerned staff of problem in the bike but nothing has been done till date and that problem still exists. Earlier they used to say that problem is due to defective Back Tyre & Tyre Dealer has deny & said that problem is due to faulty Alloy Wheel. I'm writing regularly to them but it seems nobody bother to their customer. I have takled with compay Help Line no action.

Your are requested to do the need full and oblige.

Rakesh Kumar,

[protected],

[protected]@yahoo.com

I have purchased Hero Honda Pleasure in Feb'2010 and total KMS covered is only 5000 kms till date. The third service was done in[protected] and now it is noticed that the front upper cover got detatched and is causing severe shaking while driving, I am surprised to note that the issue has happened not because of any accident or rash driving. When contacted the dealer MS&S, the response of the concerned staff was very bad and could not give a satisfactory reply and it is told that the same has to be replaced which will cost Rs.750/-. I seriously doubt the quality of the vehicle and the ability of the service dealer MS&S in solving the issues. The matter has been brought to the notice of the senior official of MS&S, Mr.Sreekar Kamath and filed a complaint in this regard. It is told that the Engineers of Hero Honda will examine the issue during their next visit.

Respected Sir,

I have received a spam mail from Honda. The subject stating : Auto sending Honda.

The mail specifies a job opportunity at Honda and also requests for an interview deposit.

I have also read about the spam mail by another user who registered a similar complaint.

Please look into the matter.

Dear Sir,
This if for your kind information that I have taken a two wheeler (Honda Aviator, Grey) from EVM Honda, NeeramankaraTrivandrum showroom on 30/12/2010. I had booked my vehicle on 22/11/2010 and got response from their side that I will be informed about the delivery of vehicle when the load arrives. I didn’t get any call from them for one month. So I made an enquiry back in the showroom on 27/12/2010 (Monday) and got the reply that I will get the vehicle immediately after I pay the full amount. So I rushed to showroom the same day (Monday) and made the full payment against the vehicle. I was informed that my vehicle will be send for registration the next day (Tuesday) and will be delivered that day evening itself. But they didn’t send the vehicle for registration as promised. It was shocking for me to hear that my vehicle has not been send for registration and that too was not informed to me. They send the vehicle for registration only on Wednesday.
After the registration of the vehicle, I was again informed about the delivery time the same day. But I didn’t get any call from them. I made a call back to them again on Thursday to know the status of my vehicle. They told again that I will be informed about the delivery time again. I waited again for their call. Till evening 6’o clock, I didn’t get any call from them. Then I decided to go directly to the showroom to know the status of vehicle. I got a very bad response from the customer service people. I had to fight with them that day to get my vehicle delivered on the same day (Thursday). They didn’t keep the promise to me. They didn’t care for the customers or even worried about the difficulties faced by people like me because of their mistake. I have taken the vehicle from this showroom just because of the reason that the showroom is very near to my home. I am terribly disappointed with the service provided. That is why I am writing this letter to you.
In contrary, my sister had booked the same vehicle and same color in Marikar Honda, Statue, Trivandrum the next day I booked my vehicle(23/11/2010). She was well informed about the status of her vehicle at appropriate intervals and got a very good customer support from their side. As promised by them, sister was delivered the vehicle(KL 01 AZ 9901) on time without any delay and she got it well within 12 days from the date of booking whereas I got my vehicle after one month of booking date without any response from EVM Honda.
Now actually I regret my decision of taking the vehicle from EVM Honda due to the bad response I got from their side. If you consider customer goodwill, I request you to take the necessary action against the dealership so as to ensure that you won’t receive such bad experience shared by me from other customers.

Hoping for a positive response from your side. Please do the needful
Thanking you
Praveenkumar
my vehicle no: KL 01 BA 2145
mob: [protected]
[protected]@gmail.com

Respected sir ,
I KALASH CHANDRA AGRAWAL purchased a hero honda passion pro black n red ENGINE NO "HAIOEDAGG57897"CHASSIS NO "MBLHAIOAGG04343" KEY NO "2699" BATTERY NO "9EOOO97397".
From "CHOUDHARY MOTORS "CHOUDHARY COMPLEX AT/P.O.BAMRA-768221DIST SAMBALPUR (ORISSA).
During my 1st service of the vehicle when it has been taken to the service centre for it's service to "KADIA MOTORS" RAJGANGPUR PIN 770017 . As said by them that the parts used in the engine is the duplicate one . The owner said that u bring the the parts & we will operate . The parts which i have changed are part no (1) 30410kwa9318 & (2) 31120kwa9315 purchased on cash from "DUA MOTORS"GURUDWRA ROAD'ROURKELA'SUNDERGARH'769001'ORISSA .
So I m writing this letter to inform u that such a big company doig this kind of third class job. Really it's a shame on u . I have been harashed by all u'r three dealers . as if I had comitted some sin to them mis behaved me didn't respond to me . As per I know that during warenty period if there i a fault in the engine of the vehicle they use tto give the free treatment to that .
So this is my humble request to u to look into this matter .Hope u 'll look into this matter n respond immediately .

thanking u

your"s faithfully
Kalash chandra agrawal
At P.o rajgangpur
OCL MARKET
MOB. [protected]

1. Petrol tank color faded
2. bike gets hot after say 5 kilo meter 3. tale light shakes and makes sounds 4. head light gives some crazy sounds the movement you climb any speed barker
5. the bike is very uncomfortable with double seat you feel bike vibrates
6. there is no proper pickup
7. rare shock absorbers gives crazy sounds with double seat and after crossing speed barker 8. gear shifting is...

[protected]@honda2wheelersindia.com
I am owning a HONDA SHINE from Bilaspur on12/10/10. After two months the battery got damaged on guarantee period.When i went to Korba agency he said that the battery will replaced by the the Bilaspur agency.Then i submitted the battery on 27/12/10 to Bilaspur but i not got the battery since that day. They are saying that 1 months of time is needed to replace the battery.I am living in a coal field area where big vehicles are running continuously and the area is also dusty. It is not possible for me to travel without horn and light. So, i want that the battery should provided as soon as possible from Korba because i am not able to visit Bilaspur many times.


So I request to take needful action for satisfaction & pl. changed the battery as soon as possible.


Thanks & regards
TOSHIR KUMAR SAHU
GHURDEWA COLONY QNO. 25/2
PO- BANKIMONGRA, DIST- KORBA (C.G.)
PIN NO. 495447
MOB NO- [protected]