Honda Cars India Complaints & Reviews

hh fool
Poor mileage of CBZ Xtreme its impossible

Hero Honda CBZ Xtreme — oil leaking from cylinder head cover

Oil is leaking from the rubber which cover the cylinder head .After replacement with new cover the oil is still leaking.
Can we apply paste in the leaking area .Please mention some of the paste name.

PLEASE HELP ME AS QUICKLY AS POSSIBLE

hi frnd
i will sajust u
wen u rice d acceleter u must maintain a come speed of 40km speed then piston will setrates
i think ur piston is not perfectly seeted in cylinder
onec u try this
go in 40km speed only for 30km ok
try and send me a scrap kk

kjkjkj

Me too having the same problem.
I am using Xtra premium petrol in my bike and mileage is 35-36 km/pl.
I am also dissappointed by this factor.
Any suggestion for improvements in mileage are most welcome.

how can we improve mileage

i had purchased CBZ EXTREME black a one week ago...i had got a mileage of 32km/l.i am very disagree with this...i will go ride only 25-40KM/HR...how can i improve this mileage???????..suggest me as soon as possible...

Yamu sold it the cbz xtreme [censored] u

Dear Friend,

The main reason seems to be teh petrol quality that you are using. Please never use Indian oil petrol, it is sold adulterated and will never give you a good mileage. If you are in bangalore use normal petrol from shell. if not shell use bharat petroleum and if BP is not around use HP but plz dont use indian oil. Use BP or shell and you will see the difference.

Thanks

well who ever has complained about mileage problem i think this is only the excuse for them to put down the image of hero honda company as i have bought new cbz myself i m getting more than 45km/l and i use my bike about 135 km per day well maybe the bike rider's use brake while riding or pull clutch while riding or even rid below 40 kbps so better check this things dude before commenting o.k guy's

my cbz xtreme bike is failed to give milage more than 32 km/l. it smokes in exuast.

I have been using the cbz xtreme bike since dec 2006.the very complaint i have been facing since then it keeps freqently troubling me when i ever i travel out in rain.every time when i complain to my mechanic in sri gopal auto service tirupathi ap. he just says its the problem of carborrater and cleans it.but the problem keeps on reccuring.the other thing is that when ever i go for servicing he charges for oil change but he never fiils the oil.

iwan tobuy a new cbz x. iwillhappy

Hero Honda CBZ Xtreme — Total Balance of installment

Dear Sir,
I am Mr. Vilendra Gawand Purchased a new Hero Honda CBZ Extreme bike from Pen, Raigad. I had paid regular installment from Feb' 07, Please give me balance installment/amount for my information so that I can paid it.
Thanks,

yes frnds, the suggestion which Ram earlier made r true, to maintain a perfect mileage drive ur bike at a speed b/w 30 to 50 kmph, and i[censored] drive it constantly at a speed of 40 kmph for 30 km, u may feel a change in the beat, u may feel it smoother and the piston works robust, this also improves ur mileage, better not drive ur vehile at a speed ranging more than 60. it is also true that petrol u use should be good, use shell if not go for Bharat petrol

i want to get cbz
so pls find me that what is the down payment price

Dear fnds,
I suggest u some tips for better milleage...

1. Always fill the proper air pressure.
2.Try to avoid sudden accelaration or braking.
3.Always drive in a aerodynamic prosture.
4. Your speed is most important. Try to keep your speed between 45-55 kmph.
5.Pay load of your bike is a another factor of get poor milleage.
Always try to keep weight below 130 kgs(including rider).
6.Always check the quality and quantity of petrol.
7.Service your bike every 200km.
8.Avoid hold half cluch.

Himangshu
U can call me at-[protected]

Hero Honda CBZ Xtreme — seat lock&handle noise

my cbz x treme seat lock is mistake then seat is not locked&always open i reaquest supervisor but they said parts is not availabel from 2 months

i am very angry
their machenic is not perfectthey are not working

supervisor is not note complained

hello riders..i brot a nw xtreme abt 10 mnths back..the byk is rockin and bit worry abt mileage!!!i guess it needs good long ridez every two weeks across highwayz..as my college is located at arnd 80km awa i ride i daily an ga decent mileage...

i suggest u to go fr a long ride and mainitin a spped of below 60 nad abve 40kmph..

thnx CBZ
had got a mileage of 52km/

i have an herohonda xtreme byke ihas purchace lost may 2009 till i have rided 8000kms
now iam suffering about my byke there is no milage iam getting pet ltr 30-32kms
plese suggest what i want do. reguarly iam servecing every 1800 kms till ihave not get the
good mailage

i bought cbz xtreame two months before at KRT show room in trichy Tamil Nadu.i got a problem in engine which makes an unpleasant noise, also i lodged the complaint many times to my bike dealer, but there is no proper response for me. i am highly fedup with their irresponsibility.Where should i complaint?

taken bike in may 2009 .my bike give 36 km/lit.i apply all the suggesion given by those but same result.what i do ?
my friend told me to take HONDA UNICORN which has better mileage 51 km/lit. but my uncle told me to take cbz. shut...now i bleme on him.the cbz which launched in 2006 which only give the better mileaged 48 km/lit.
ATFT system is somewhat FAIL.ha ha ha ha...

pata hoga tohi bolna

I GOT BETTER MILAGE OF 55KM/LTR

I have been using the cbz xtreme bike since july 2009.the very complaint i have been facing since then it keeps freqently troubling me when i ever i travel out in rain.every time when i complain to my mechanic & auto service Bahadurgarh service station. mileage is very poor my bike only gives 32km p/hour

hi friends

i brought cbz extreme last year 2009 in april but i getting 50 to 55 lit/mile ok but i regularlly maintaine my bike with good condition ok, those u are fail to get that mail age, one suggestion don acclerate urs bike intially ok at all condition ok it make u reduce thye mailage
i regularlly travell in bike around 750 to 1000 km per weak ok i am very happy to use this bike compare to other bike

don acclerate ur bike at every intial stage ok

i have a big doubt abt CBz nd pulsarr i have decided to buy a bike but i amm confused around 5 months thinkingg which one should i takee???one fellow sayzz CBz is better nd other sayzz pulsar is better ????so can any one suugest abt tiz??

i have a big doubt abt CBz nd pulsarr i have decided to buy a bike but i amm confused around 5 months thinkingg which one should i takee???one fellow sayzz CBz is better nd other sayzz pulsar is better ????so can any one suugest abt tiz??

Head light cover always get broken...(Plastic Part)

dear friends don use shell petrol. while using shell petrol u might find that the bike will move softly and get superior mileage, the reason behind it is the petrol was an mixture of some adulterated oil. try to avoid using shell petrol. for superior mileage use a standard petrol. don't change the fuel continuously. i[censored] are using unleaded from Indian oil na try to use the same brand petrol for life time or else using other branded fuel na try to use it regularity.don't change the brand. first check weather ur break level is correct coz this is the first reason for reduction of mileage, next check ur engine oil, check u have the correct Tyre pressure.

dkirmnfoirjf

i am fool, i deserve it. in my first complaint i write cbzxtreme give only 36 km/lit. but it is not, it give above 50 or 58 (km/lit) on straight highway.i tested it... but in city u get only 35 km/lit...
dont take unicorn bcoz its average is more than 4 km as compaire to cbz. i am now happy

actual avg is of cbz on straight highway= 61 km/lit. (power vehicle)
actual avg is o[censored]nicorn on straight highway= 65 km/lit.

You might be using clutch "a lot" . .. . driving at lower gears and very high speed (consistently), both consumes loads of fuel.

So, i[censored] r city traffic is congested, u r bound to have rides in low gears n thus smwat reduced mileage.

Also, Check out i[censored]r wheels are smooth (check the bearings) . . .coz they might be offering resistance to ur bike's motion

If above all is good, then something wrong with ur Engine, sadly

Divyanshu

Jamshedpur

Dude i get a mileage of mere 30km/lt. Y is that man? This bike is going to scrap me to pieces. Don't know what to do, somebody please help?

and one more thing i bought the bike in feb 2009 and it has just been 1 yr and my mechanic was telling me to change my rear wheel brake shoe...because i was having some braking problems...cant believe in just one yr i am having so much of problem...:(

in rear meg wheel there is humbing in my bike when it is 40 km/hour. in top gear(like chad chad).also there is nocking in front disk break. (just like chu chu).
purchase date : 18 dec-2009 & this problem is creat at the date of purchase.
with in this three months i will give my bike in service twise(two time). But the same problem is continue.
address : century bikes
near shastri bridge,
station road,
nava yard,
vadodara.

CBZ is undoubtedly d winner in 150 cc . .. I have defeated Pulsar, Apache (feel sad 4 dem) ...

CBZ ke backlight design pe main marr jawaaaaaaa . ..Point to be noted no oder bike in India has such a unique backlight ...

I was not worried about mileage . . .Just felt attracted to its backlight n the two horns above it...

To my utter Surprise . . . .it gives me 50 + mileage on busy roads n nearly 60 on high way ...

Love u my DARLING ...

1. Riding on high speeds (above 70) or low gears for Loooooong duration eats loads of fuel

2. Using tooooo much clutch (unnecessarily ) eats petrol .

3. Not replacing ur engine oil at correct times . . . . .low levels of engine oil dmages the engine

4. Have correct tyre pressures

5. Sm 1 might be stealing ur fuel (do u live around thieves ? ) : / Have a lock for knob

If all conditions are not applicable to u ...change ur engine ...I guess it under warranty of THREE YEARS

One thing very true that HH servicing SUX as they r overloaded . . . Y d hell HH hesitate to open a balanced no. of service stations ( and not congested for sake of customers) wid SKILLED LABORS

1 funny thing : Bcoz of sooo small n congested service stations bikers get screwed wid SCRATCHES on their bike

R u listening Hero Honda : ur Bikes are Gr8 but SERVICING SUX 4ever . . .If a reliable bike maker enetrs Indian market ..U will definitely loose ur customers for the upcoming Smart Indian Bikers . .huh

@ SONU

Read the manual Sonu D Rain Man . . . There is a remark for frequent rain n dusty travelers

N please write it clear ..wat d problem is

@ A Patel

It might be that ur wheel bearings r not well lubricated .. .also the rear tyre is fitted with TUFFUP tube

So, might be ur tyre is actually puncture n the tube is resisting it . . .It's just a freaky guess

Also, ur choo choo is a temporary problem ...just go to a cool mechanic . . .It might even disappear gradually wid time . . .my frnd had that in Pulsar during rainy season nd it disappeared wid time

i can proudly tell that cbz is most powerfull vehicle in the category of 150 cc...i race with most among all the vehicles in 150cc category but all are behind meeeee..it's so powerfull..i can attain a maximum speed of 113km..and it has high initial speed..now i add a new filter K&N..NOW ITS PERFOMENCE IS INCREASED..

mileage of my bike is:45km/l at a speed of 50-60


I[censored] NEED MORE INFORMATION ABT CBZ XTREME CONTACT MY ID
[protected]@yahoo.com

I bought my CBZ 7 days ago and I was very upset for it's mileage not exciting 35kmpl. Then I tried my bikes manual, it says " Never use a lead oil ", so i switch engine oil from Indian oil to Bharat Petroleum and believe me It's giving me 45kmpl of mileage even though I used to 1)accelarate my bike quickly. 2)haven't service till now{300km done}. 3)drive on village road. 4)too much clutch!

hey dude
the only way to increase ur mileage is just drive at aapropriate speed of 40-50km/hr. avoid trippling and sudden acceleration or braking. this directly affects ur engine...

i agree with people who have complaint abt poor mileage to against CBZ extreme.. Bec i'm also suffering from past 14 months due to very bad mileage... plz save me riders who have better knowledge...

hey frends my cbz givs 58km/ltr. bt when do race then it, s only42km/ltr .bt riding is smooooooothhhhh

the bike is gud
but the mileague is very bad
the bike is stylish
but maintainance is bad

the bike is ride slowky nd carefully bcoz of mileague
the bike controlling is gud

the bike is gud
but the mileague is very bad
the bike is stylish
but maintainance is bad

the bike is ride slowky nd carefully bcoz of mileague
the bike controlling is gud

my xtreme is giving me 27 mileage .. 1st it used to give me 28 .. but i increased the shock half inch.. now its gives 27 =( i hve gone through 2 time servicing ..

i got good mileage only on highways, but no long pickup it goes less than 125kmh only on singles

once my bike given mileage 43.5 tat wen i bought 2days after, but now its giving only 40 to 41...

hi boys i have purchased a new cbz extreme with the atft tech it gives me the mileage of 52 km per lt for local riding and in the four lane it gives 58 km per litre, because of the sevice maintenance, and im not putting the companys oil, im putting castol power 1, and berthol it protecting my engine and my mileage toooooooooooo.

me too bought a cbz x-treme bike with red alloy wheels it's a rocking bike...i just wanna give u a better suggestion please dont give ur bike to any one of your friendzzz or any body else i[censored] give the bike u please be seated back to them...if now u r bike is giving u 30-32 i[censored] careless u r bike it goes around the range of hayabusa(10-15kmph)...!!!-taha

HI All,
I m going to buy my 1st bike, I need not more milage just around 40+, and i want to go with CBZ X . May i go with CBZ X or anotherone ?????

HI Guys,
I m going to buy my 1st bike, I need not more milage just around 40+, it should be stylish, should i go with CBZ X or Unicon or anotherone ?????

Hello Friends
I want to purchase a new bike but condition is that. It should be good in mileage 40+, low maintenance, high pickup, smooth riding etc.

For that i have three options pulser 150, cbz x-treme and honda unicorn but i am little bit confused in these some have somthing god, somhave something bad.

please suggest me for whom i go through among these. plz... plz...plz...plz...

I want to purchage CBZ extreme in this week...suggest me is it good decision or not ...plz ! or call me +91-[protected]...govi, hyderabad

i want to purchage new CBZ extreme in this week ! Is it goood decision or not ? give me a suggestion...govi, hyderabad +91-[protected]

i am going to purchase my 1st bike {cbz xtreme} am i going right or i am taking wrong decission

i want avg abt. 45+

ajeet [protected]

bhilai

i want to buy cbz xtreme ?can i buy ha ?
how much kilometers does it give compare to unicorn.
suggest some ideas please

hi guy...i brought cbz-xtreme on 4-7-2010.. m very happy n feeling gud driving it.. daily i go to clg on my bike for 25kms up and down.. i maintain a speed limit of 60, so m getting mileage of 50 exactly.. so guys i[censored] need gud mileage, follow speed limit n maintain ur bike well..i[censored] be rude wit it..then it will talk wit u when mileage matter comes...

have a save and enjoy ur drive..

regards:
cbz-xtreme lover
vinay

kishore


i have got new bike 3months back but it's giving poor mileage in city 39km but in highway itgiven 50.how to imporve my bike mileage incity.

very poor mliage 30-35km by bike

That guy is not to fit for to ride a bike(CBZ-Xtreme).

ha ha ha... herohanda ... dont expect millage man... tat too in cbz, its dream...i am having 28km/l... will u believe ... it promise... and too i amusing shell extrapremium... 76 rupee/litre... wat to do... its all fate...

hai, dis is bintu..!I bought cbz xtreme 3 months before, nw itz tail lamp red colour has gone partialy, nd my discs and self are not wrkng prply, nd d big deal is am geting mileage f 39 km/lit

hi i hav bout a new cbzX last wk...the problem wit my bike is the handel ll start shaking when i reach 40kmph and shakin increases wit the speed and also i feel the cry of engine if i cross 40 and i never crossed 60...i tuk to the delar he said its not a prob he ll correct it in first servicing ...i jus want to kno did anyone exprnce the same b4 first servcing...also plz share ur exprince b4 1st servicing...

All are fool who not get better mileage, before blaming learn how to ride a bike like CBZ EXTREME b'coz its awesome bike having mileage more than 50km/ltr just have to control our acceleration power thats it

The one who doesn't got better mileage they must learn how to ride a bike specially CBZ EXTREME b'coz I m getting more than 50km/ltr mileage.while riding must control acceleration power so anyone can get better mileage.

i get mileage 45 km in 50 rs..as petrol price in mumbai is 62.58 rs./lit ..still i get 45...keep the constant speed 50-55 km/hr. so as per the calculation approximately 60km/liter..on highway

now price of petrol is 67.58 rs/lit...so the mileage is further going down

Aare boyz..CBZ X is always the best option since it is launched... no complain since 2008... works fine with the average of 50-52 km/l... so blindly buy cbzx...

I have friends who have changed to CBZ X from Yamaha...TVS...and BAJAJ

Hai friends,
Please tell me which one is best bike.

dear guys FOR BETTER MILEAGE LOOSE YOUR REAR WHEEL BREAK ...adjust it, so that your rear wheel circulate more times when bike is on main stand...for increasing speed and good mileage but control your vehical.

hi gay please tell me wat is the real mileage of cbz xtreme?????????????????

guys i bought a cbz xtreme on march 24/2011 a had run it over 4000 kms engine now started to change its beating. at the first start it seam to be normal as start to more than 30km/hr it changes its beating. i don't the way that it beats.guys ples any one can help we what to do...

Dear Customer,

The listed issue is not related to Unicon Investment Solutions (www.uniconindia.in). We request you to kindly get in touch with the concerned company for the resolution of your issue.

Best wishes,
Team Unicon

Hi, i don't know much about CBZ-x since i have not ridden it, but i would say that the older CBZ Dec 1999 model i have is giving good mileage of 52kmpl in Bangalore city commuting from Vyalikaval to Lavelle road via Windsor manor bridge route. I ride at the max35 to 45 kmph due to traffic and speed limits imposed by traffic police. I maintain engine speed about 2500rpm to 3000rpm in top gear enroute. At traffic signals normally i switch Off engine for fuel saving and to avoid pollution. I recently moved from AP to B'lore on Dec18th so i have used only 200Rs petrol @ 2.71 litres in the first lap for 142kms city riding @ 12kms per day. Now in the second lap i have put 300Rs @ 4.08 lt and ridden 180kms, still around 1 litre fuel in main. I normally ride solo, once i noted tyre pressure to be less when my brother was riding pillion, i checked and found only 14psi in both front and back tyres, but the tyres were very hard. This time i am expecting around 54kmpl. Let me see and put the comments. While coming from Anantapur to B'lore by 4 lane road my bike gave average of 58kmpl at speed of 60-65kmph @4500 to 5500 rpm most of the time. These are very true figures. Earlier at speeds 45 to 50 kmph my bike gave 64kmpl. All these figures are with the TPFC cable connecting accelerator to carburettor removed. This will save fuel by 10%.

i suggest u to go fr a long ride and mainitin a spped of below 50 nad abve60kmph..

Hi, i am cbzap to confirm the mileage in the second lap. I got 51.45kmpl in my second lap in B'lore city taffic. From then onwards it is giving between 48 to 52kmpl, this is pure city driving mileage. I suggest the older[protected] version of CBZ owners to remove the TPFC cable connecting the carburettor from the accelerator. This will increase mileage by 10%. Your mechanic should be knowing this. I[censored] dont require the crash bumper, saree guard, chain cover etc the weight of the bike reduces by 6kg and will improve fuel efficiency by another 8 to 10%. I have seen some owners using a 3X18 tyre instead of the original 100X90 one which increases fuel efficiency by another 10%. So overall one can increase the mileage by 30% approx by doing above and this is a huge gain. Of course u have to commute(riding in economy mode of 40-50kmph) in the city with 3X18 tyre rather than going like a racer(above 70kmph). Commuting definitely increases mileage by 30% as above. After all fuel has become very costly and it will ease ur pocket and environment also. All this is apart from keeping ur bike in well maintained condition like regular cleaning and lubrication of chain, cleanng spark plugs, air filter, maintaining air pressure in tyres. Do it and u will be amazed.

hi i m tapan mishra bought this bike from Joypore, Odisha in 2009 & after 3rd servicing i checked the mileage was 44km/lt but now
this comes to 37km/lt. the total running of vehicle is appx. 17000 kms. .i apply all the suggesion given by service centre but same result.what i do ?
as i done every servicing frequently but why this is happening i don`know. now plz suggest wht should i do??????????

I got new cbztrm Negro 6mnt. starting it gives 45 to 48 but now it gives only 35 knoll. why should I do? plz help me out this is my first bike

i had purchased CBZ EXTREME black a one week ago...i had got a mileage of 30km/l.i am very disagree with this...i will go ride only 25-40KM/HR...how can i improve this mileage???????..suggest me as soon as possible...

yes u r right friend, i got average only 33 to 35 km/Ltr even if i drive between 50 to 60 km / hr

same has happend with me also...they take a recipt of Rs 2600 on blanck sheet.They openly say its bribe that we are taking in the name of Service charge, , , , , , Staff are also rude

I want to complaint about the Hero Honda Showroom (JAIDEV MOTORS) which is located in Karnataka, Udupi..
I Stay in Karkala Which is 35kms far from Udupi...
I Was glad to buy CBZ Xtreme(SILVER COLOR) from the showroom JAIDEV MOTORS which is located in Udupi & i Enquired about this bike in showroom!! The Executive Mr.Harishchandra Kotian Said to me that, if i pay him full amount i.e R.s/-66, 000. He will get the Bike to Showroom Within 9 days from Delhi!!
So i Paid Full amount as i needed the bike Urgent!!
I Paid the full amount on[protected].
And he, Mr.Harishshchandra (HARI) said me that i will get my bike within thursday, i.e on[protected]..
But today[protected] just to ask him i called him to his cell number, but he dint recieve my call!! So i tried other executives number..
Her name was Latha & she recieved my call, & i asked her to give phone to Harishchandra!!First he refused to speak... he was ignoring me(Customer)& after 2nd call She gave & i spoke to him!! But Harishchandra said me that i will not get my bike on thursday!! So i argued with him!! he told i will get it after a week!!
Please Note this!! i should have got bike on the date he had mentioned... but this executive is not behaving in coutesy!! he is saying me that i will get my bike may be after 4 days!! he is saying "MAY BE", THIS IS UNFAIR!!
Please Do Help Me!!
If People like Harishchandra are In Hero Honda Showroom!! The Company will Get a Bad Name!!
Strict Action should be taken for Such types of complaints!!!
I Hope Hero Honda Head Office Propritors Will Take Care Of This Complaint Soon!!
Thanking You-
Yours Faithful
Customer!!!

Hero Honda - NXG — No value to customers - very poor customer service

I have purchased Hero Honda splendor NXG from Nagshanti automobiles, Belgaum (karnataka) ph:[protected]authorized Hero Honda showroom)
on 23rd october, they have no respect for customers. And my vehicle service book is not yet issued. Its almost 1 month 1 day and I havent issude my vehicle sercvice book. How to resolve this problem. I regret for approaching Hero Honda now.

Hero Honda - Dissatisfied customer

Dear Sir,

Greetings of the day…

I bought Hero Honda CBZ Extreme DL 4S AZ 9616 (Color: Black) in the Month of May 2008 from Khanna Automobiles in Ganesh Nagar, New Delhi. The Bike is excellent & doesn’t call for frequent visits to the workshop. But it has encountered a fault which has not been rectified despite my two visits to the Dealer’s Service Center in Mayapuri. Please look into the following problem & take initiate necessary measures without delay:

1. The handle of the bike is excessively noisy due to some fault in it not known to me. When I took it for servicing on 11.12.2008, I comprehensively explained to the Hero Honda’s Certified Mechanic about this problem. He assured me that he will mend the problem and it won’t happen again.
2. But to my disillusionment, I discovered after riding it for almost 2-3 Kilometers (on the same day of servicing) that the handle is still noisy and the problem has further deteriorated. At that time, it was not feasible for me to go back to the Hero Honda’s Workshop because I have just stepped into restaurant business and usually have shortage of time at my disposal. There is no denying the fact that Mr. Narula – The Workshop Manager is an extremely pleasant, accommodating & cooperative person and usually listens to the customers’ complaints with dedication and commitment. He is not aware of this problem but I need him to know this time (THROUGH YOU) that there is a problem in my bike.
3. This Noisy Handle Problem was also there before (MEANING – THE HANDLE WAS LITTLE NOISY NOW AND THEN) which was not fixed as it should be but now it has become very serious & warrants instant attention.

I request you to look into this matter and get my bike fixed without any further intervening loss of time. I hope that you will take the hurried action in this regard and my request to you concerning the aforementioned matter will not fall on deaf years.

Please note very strictly that I don’t need to receive any apologetic calls from the Dealer, all I want is my problem to be worked out.

Thanks & Best Regards,

Vikram Sharma
[protected]
New Delhi

Hero Honda - Passion plus — Non delivery of documents by dealer

1.complaint regarding non delivery of documents namely Registration Book, Service coupons etc.from dealer despite repeated efforts so unable to get 1st service and also running the motor cycle w/o papers. Purchased made by paying full amount up front to dealer on 12th November 2008. Your immediate action is requested.
2. Dealers name and address is M/s.Unnati Motors, Irani Chawl, Shop No.23, Gokhle Rd, (S), Dadar, Elphinston, Mumbai 400025, Tel 6426 1777

Dear Sir,
greetings

I' ve bought a hero honda super model date14/01/09 chasis no.MBIJAO5EE[protected]
engine no. JAOSEA[protected] from Jay Automobile Akbarpur which is located at 60 km. distance from faizabad & 186 km. from lucknow
on the date 09/02/09 there was some sound in the engine then I took m/c to the Jay Automobile Akbarpur.&asked for complaint to the company.

the dealer's mechanic said its not nessasory &I'll repair the vehicle & he opened engine without inspection of engineer.
Today, I went to dealers workshop .but my m/c was not repaired
I asked to the manager for the bike. he does not respond me & send me to workshop then Iasked to email id of company he straigtly forbade me. for giving to mail id. & cracked joke on me for insulting me.

So I would like to please, before i'm going to consumer forum, Please do something in favoure of me.

your's
santosh kumar tiwari
Ambedkar nagar

No it is not the right way to deal with any customers. I mean we are spending more than 40 thousand rupees, so it is our first right to take trail of any given bike. I recently bought Yahama Crux with help of this site: http://www.infibeam.com/ - they are doing very good stuff. In-fact you can ask for a free trail or contact the dealer new your house. You can also do price comparison as well. Anyways check if it helps you as well and thanks for sharing with us.

Sir,
I have always been getting my vehicle serviced with your Authorised
Dealer (MAHESH MOTORS of Curchorem, Goa).Subsequently to my mails to you (Ref:03/12/2008)the parts mentioned below keep failing.I am totally dissappointed to say that i have to repeatedly complain of the same and yet find no solution towards getting these problems solved.

1. Front Cowl develops fine Cracks resulting in total damage to the harnessing bolts holes as shown in picture.

2. Head light Clips of Head light are broken.

3. Speedometer Inner Cable has been replaced on many occassions but the problem remains the same.

Kindly adviced me as to what i now have to do to get the above mentioned problems rectified. I would appreciate if you could dispatch a Proffessional Engineer to find out the exact cause of the above problems rather than keep changing said parts which see no solution in the long run.

Awaiting a reply at your earliest.


Your Dissappointed Customer,

Mr.Pradip V.Naik.
([protected], +[protected])

Dear Sir,
 
I would like to inform you that I have given my Hero Honda Splendor+ bike to M/s. Gagan Motors for First Servicing purpose in the month of November ' 2008 and I have found that the Air Cleaner pipe unplugged and Engine Oil removal Nut untighted from Engine oil chambur and Oil leaking from chambur and very poor milage/ average after servicing i.e. 30-35 Km/Ltr. and mileage/ average was good before servicing. I have verbaly complain to Manager (Works), Gagan Motors, Guna on 17.02.2009.
 
I am living at Raghogarh which is 30 Kms. away from Guna and I am an Employee of Jaypee Group and not possible to go to Guna in working days in working hours many times.
 
I have given my Hero Honda Splendor+ bike to M/s. Gagan Motors for Second Servicing purpose on 17.02.2009 and stand my bike at Raghogarh after servicing. I was on leave from 19.02.2009 to 24.02.2009.
 
I have observed on 25.02.2009 that Ignition Switch bolt not found and Ignition Key is not functioning properly.
 
The cost of bolt not important for me. I want proper service and support in free service duration otherwise please give me the permission for servicing of my vehicle to another private service center in warranty/ guarentee period my Vehicle No. is MP20/MG 2633.

I hope next time not repeat these type of mistakes by Hero Honda Service Center Guna.

Dear Sir

I am a businessman and i deposited total amount two months back for passion pro byke towards " CHANDAN AUTOMOBILES" which is situated in Patna in kankarbag area. The problem is that Aforesaid dealer is saying that there is no sufficient supply of "Passion Pro" byke and that is why he is taking time in every week with saying that i will made available in coming week.Plesae tell me about truth otherwise i will take legal action against said dealer at the earliest.

Thanking You

Mukesh Kumar
Advocate
on behalf of Jitendra Kumar
Mob. Mukesh Kumar- [protected]
Jitendra Kumar- [protected]

Dear Sir/Madam,

I am Binu from Sangrur in Punjab state.

I have bought Hero Honda Glamour bike on 24 Oct 2008 but still today i didn't get my RC book. I have complained to the head office Barnala before two months they said you will get within a week. the branch office which has opened in Sangrur Shiva enterprises almost closed. Whenever I ask them they say already applied you will get in a week. So many times police caught me. last days i have visited the Sangrur office three times but no one is there. now there is only one option, i am going to file case in Labour court because I am really cheated me. my phone number is [protected], 0ffice.[protected]

Sir,
i m rajdeep singh the customer of hero honda showroom dehradun uttrakhand.
I have always been getting my vehicle serviced with your Authorised dealer i dont know what his
name dehradun ...my bike had not polished and not washed...
day by day the service of your showroom is very poor...so what can i do
now just i want feedback with in 10 days ...i shall be grateful to u ...
Thanking you

Rajdeep singh
living at nunawala
Mobile no.[protected]

I agree with the customer complaint. The Dealer is instructed by the Company to Give a Test Ride of any Bike intended to purchase by the customer. As such the Dealer's comments that he can not give a test ride is wrong.

Hero Honda has laid down guidelines for its dealers and any violation is viewed strictly by the concerned Authorities. THE customer may contact the nearest AREA OFFICE for the redressal of his grievance.

respected sir,

am an engineering student in tamilnadu.and am from kerala.

i am a 100 % lover of hero honda karizma.but am so sad in the bikes upgradation features...we are waiting for a new upgraded karizma for one year..but the bajaj auto ltd had strucks again by changing there feautures in pulsar...

we cant tolerate that...karizma is the best bike ever i have seen in indian roads...

i am expecting a rply from u

and please dont make karizma lovers unhappy

jai hind

and hero honda dhak !dhak! go !

Dear sir, I am so thankfull to you that you send me the HERO HONDA PASSPORT FORM but can you tell me what i have to do with that your dealer in our city did not give the rewards of the passport, I have meximum point for a redio but he could not me that and he tell me that this scheem has been closed, sir, my english is very poor.

I purchased Hero Honda CBZ Extreme on July 1st . There was some noise in the engine. It took me a week to convince the dealer ( Ess Aay Agencies ) that the bike had some problem . Eventually he was convinced and I got my bke replaced. However, the 2nd bike which I got again had problem in the break drums and after a week I realised that the handle was not correct. Handle is still not right. On managers advice I got it checked in the service center. They rectified the problem and the very next day again I had the same problem. Again I got it done by the service center and again there was noise in the rear break drums. I am not at all satisfied with the Bike. Ess aay agencies on Faiz Road have once again given me a defected piece of machine... And I dont know what to do.. I am very disappointed with the service center of Hero Honda Ess Aay agencies...I wish there was something called good customer service in HERO HONDA ... And I wish someone from Hero Honda company read this and atleast think about whats happeneing in the service stations which they have provided to the unprofessional Agencies.
I took the intiative to write this. I am sure there are many more people suffering who dont take any initiatives..
Rahul Kumar

I purchased Hero Honda CBZ Extreme( Black Colour ) on July 1st . There was some noise in the engine. It took me a week to convince the dealer ( Ess Aay Agencies ) that the bike had some problem . Eventually he was convinced and I got my bke replaced. However, the 2nd bike( Black Colour CBZ Extreme--- Registration no: DL 6S AE 1474 ) which I got again had problem in the break drums and after a week I realised that the handle was not correct. Handle is still not right. On managers advice I got it checked in the service center. They rectified the problem and the very next day again I had the same problem. Again I got it done by the service center and again there was noise in the rear break drums. I am not at all satisfied with the Bike. Ess aay agencies on Faiz Road have once again given me a defected piece of machine... And I dont know what to do.. I am very disappointed with the service center of Hero Honda Ess Aay agencies...I wish there was something called good customer service in HERO HONDA ... And I wish someone from Hero Honda company read this and atleast think about whats happeneing in the service stations which they have provided to the unprofessional Agencies.
I took the intiative to write this. I am sure there are many more people suffering who dont take any initiatives..
Rahul Kumar

Hey dont buy hero honda passion plus its milege is too low

Dear Sir

I have purchased a new hero honda passion from CHERANS AUTOMOBILE Trivandrum(kerala) on november 2008, From the begining itself i found a ubnormal sound near gearbox while we use clutch on second gear. I had given 6 times my vechicle to rectify this complaint to workshop (Cherans) but still they are not able to solve the issues, finaly they are telling that its a manufacturing complaint but nothing will happen if you ride with this noise.
I realy wonder why this people can not solve the issue.
Please advise me a solution for my problem

Thanks

Pinto Joy Thomas
Cell Phone [protected] / [protected]

This is to bring to your kind notice regarding my Passport Prizes not being delivered.
My Hero Passport number is (07AAWC34703) and as per the company norms it was informed that we can collect our gifts from any authorized dealer in Hyderabad. I visited number of times to my authorized dealer (ACE Motors) and was not able to collect my gifts as they were informing me Stock is not available at any point of time. Even I visited rest of the Dealers in Hyderabad and was informed that I need to collect from only from my authorized dealer not from else where.
So kindly look into the issue and do the need full. Looking forward from you for further information.
Revert me, I am looking replay from you.
Total Points Earned Still Now: 10837
Chassis No:07AAWC[protected]
My Authorized Dealer: Ace Motor, Near ICIC Bank, Srinagar Colony, Hyderabad.

Hero Honda is a trusted brand for decades and lots of reasons to for a Hero Honda bike. I bought Hero Honda Pleasure on 23rd Jul 09 from SHAH Mobikes Pvt. Ltd located at Kuvempunagar, Aniketana road, MYsore -23. I bought the vehicle on payment of full cash. The dealer asked for original Secondary School Marks card and original Driving Licence for the registration. I had put both the documents in a file, but to my shock when i received it back both the documents were folded and was tied with a rubber band. The documents are important and that is not the way they are suppose to be handled. I told the dealer that i am not getting proper milage and wanted them to check the vehicle once. However they seem to be least bothered about anything. They just do not care about the customers walking into the show room.

Request to take necessary action

UNPROPER BEHAVIOR OF SALES EXECUTIVES AT JUBILE MOTORS KOTTYAM(HERA HONDA)
'''''''''''''&#...⇄

we had an urgent need to buy a hero honda bike(hunk or cbz) for me and my friend urgently.so we got into jubile motor showroom @ kottayam, kerala, unfortunately we had an unpleasent behaviour from the sales staff over there.
Any way we are happy to have suzuki GS 150R, as the staff over thre in sales and maintence were very helpfull to us.
herohonda service comming down
blush off jubile motors kottayam, kerala

Sir
I was going to Buy hero honda passion, at last thirsday 20 aug from sehagal automotives pvt ltd located at chinchwad telco road . at that time there was cusomer helpline Mr smita patil was tell me some information about some formalitie of documents at that time. i booked passion pro by paying 5000 RS. At that time, she was told me that bike will got U on monday or thirsday and u pay maximum amount as you can pay so u will gate bike soon.
next day i pay 30000 RS, to showroom . but from that day no reply from that lasy woman and show room about my vehicle. so i call Them on 25 aug . that time there coligue recieved my call and told me that bikes are comes u can take bike by paying all remaining mony .
I go to show room and asking about bike that time that lady shows some bikes, i had asking her i want bike which has tyre having MRF that time that lady told that .i will not give u bike that having tyre MRF .now i go to there PDI person Mr Pradeep Thorave. that person bite me that I am not Tyre wala Anna to give U Chenging tyre from other to MRF.And told U want to take bike then take Otherwise go to the home .
I scared .i told him, i know that i have need of bike u dont care of customer like me.he shout me and told that do what u want . i know that u have need of bike but i don, t .
my friends told me that dont mind of him u just take the bike and leave it off. now i had pay remaining mony and submitted documents .
that time i had see that lasy women she was joking with there couligue by showing finger towards me . now i go to take bike from there hall, my friends want to testride of bike that time lady told that our person had alrady taken testride of bike u will not got tasteride .take your bike to home after 1 to 2 hrs and go to testride . i was smile that she was doesnt give me tastride of bike that i had buy paying all mony.
if any action can be take on that people please take .

DEAR SIR,

am frm kerala...n kannur district...i took karizma frm koyenco mators at calicut...
vith in 1 weak ther z so many prblem i faced...full f cmplnt...ven i took d bike der z so many cracks...thats nt a prbs...first horn cmpnt...no sound...den ma speedometer inner
'll brokd...bettey no charge...i
'll at office...they tell 2 me cme calicut and tel vot z ur prbs...am thallassery...i hve 70 km frm here 2 calicut...thalssery der z one herhonda showroom "fortueen motors" i tell dat u call here and help me...2 do service...koyenco motors sales manager tell i cant do nthng...vot u can do u do...
sir i am kindly requst 2 u pls help...vot u can 2 do 4 me...pls do...koyenco sales manager charcter z nt vell ...she a angry vith me...my loss z total 500 rupees...fll f cplint n bike vot can i do sir...pls help me...

Sir,
Rag-Defected tyre of Dunlop CO OF my splendoor plus Motorcycle
I am infom you that I have perchace the Splendor Motercycle on Dec 2008
From your authorized dealer Rishabh Auto, Batala Road ASR(Punjab) vide Engine no-HA10EA8HL48806,
Chassis no-LHA10EE8HL27001, Date of perchase[protected].Both the Dunlop Tyres of my Motercycle are Cracked.I have used Motercycle Only 3000/- Km up to date. YOU are requested to exchange both the tyres of my Moter cycle to enable me for the smooth driving.
Awaiting for an early reply.
Thanking You
Yours Sincerely
Pankaj Mehra
134, Gokal Avenue,
P O vijay nagar,
Amritsar(Punjab)
1430036
[protected]M)

Dear Sir,


I' ve bought a hero honda super model date24/06/09
from hritik auto sales (duddhi sonebhadra u.p) which is located at 60 km. distance from Robertsganj. & 160 km. from varansi.
on the date 09/02/09 there was some sound in the engine then I took m/c to the hritik auto sales dudhi .& asked for complaint .

the dealer's mechanic said its not nessasory &I'll repair the vehicle & he opened engine without inspection of engineer. and my horn not properly work..than open the batterie ..it is local batterie .i meet owners Mr. pankaj jaiswal . i say our problem but he is not understand problem and abuse me...continue. i'm very hutred...
some other customer's also very sad behaviour of Mr. pankaj jaiswal ( hritik auto sales duddhi)
Today, I went to dealers workshop .but my m/c was not repaired
he does not respond me & send me to workshop then asked to email id of company he straigtly forbade me. for giving to mail id. & cracked joke on me for insulting me.
ur produts is selling only ur name... other wise no body gone hritik auto sales duddhi..
So I would like to please, before i'm going to consumer forum, Please do something in favoure of me.

your's
santosh kumar..
duddhi sonebhadra u.p

SAHEB NAMESTE...
HAMNE EK HERO HONDA KI GAADI HRITIK AUTO SALES DUDDHI SONEBHADRA.(U.P) SE KHARIDI THI...APNE BETI KI SHADI ME DENE K LIYE...
KUCH DINO K BAAD USE SERVICING K LIYE HRITIK AUTO SALES DUDDHI LE GAYE.. JAHA PER SERVICING KRTE SAMAY HAMARE BATTERIE OR DIGGI ME RAKHE SAMAN KI CHORI HO GAYI..
JAB MAINE YE BAAT DUKANDAR PANKAJ JAISWAL SE KHI TO UNHONE HAME GALIYA DIYA OR MARA V...
AAP SE NAMR NIVEDAN HAI KI AAP UNKI ISS AGENCIE KI JAACH KARAYE WO PURA SAMAN DUPLICAE RAKHTE HAI .OR ORIGNAL PARTS MANGNE PER KAHTE HAI KI HONDA CO. PARTS NHI BANATI.
AAP MERE ISS LIKHE HUE PATR KA UTTER JARUR DIJIYE ...
NHI TO HUM CONSUMER FORUM ME JAYENGE HRITIK AUTO SALES KO LEKAR...

Ritesh kumar.
duddhi sonebhadra.

Sir,
My name is Arun residing at kollam district(Kerala state).Ihave one complaint againist a hero honda deler at kollam dealer name is Diya motors.complaint is iam booing a hero honda bike(CD DLX SELF STARTER)1 month back and iam alreday paid the full amount but in this date i cant get that bike iam laredy enquiry about my bike more than 3 times but the dealer behavier is not fair.staff behavier against coutomer is very very bad. in this case affect ur good will.pls make necessary action againist that dealer and give proper training to the dealer staff

Dear Sir,


I' ve bought a hero honda super model date24/06/09
from hritik auto sales (duddhi sonebhadra u.p) which is located at 60 km. distance from Robertsganj. & 160 km. from varansi.
on the date 09/08/09 there was some sound in the engine then I took m/c to the hritik auto sales dudhi .& asked for complaint .

the dealer's mechanic said its not nessasory &I'll repair the vehicle & he opened engine without inspection of engineer. and my horn not properly work..than open the batterie ..it is local batterie .i meet owners Mr. pankaj jaiswal . i say our problem but he is not understand problem and abuse me...continue. i'm very hutred...
some other customer's also very sad behaviour of Mr. pankaj jaiswal ( hritik auto sales duddhi)
Today, I went to dealers workshop .but my m/c was not repaired
he does not respond me & send me to workshop then asked to email id of company he straigtly forbade me. for giving to mail id. & cracked joke on me for insulting me.
ur produts is selling only ur name... other wise no body gone hritik auto sales duddhi..
So I would like to please, before i'm going to consumer forum, Please do something in favoure of me.

your's
santosh kumar..
duddhi sonebhadra u.p

sir, sakshi motor tinsukia (assam) the dealer of herohonda bike has a number of complains in the recent past in print media but it surprises me how the company is taking the risk of contunuing with the hopeless dealer at the risk of company good name.I went to sakshi motor, Tinsukia Assam on 1.11.09 to purchase a "Pleasure".I was shown the model and i selected one to purchase it.The dealer added the sum of Rs.3000.00 as assesscories with the model price.When i refused to purchase all the assesscories the dealer blankly refused me to sell the Herohonda Pleasure .Is this the policy of the company or monopoly of the dealer? On whose interest the company is contuining with the dealer? Does it not effecting the name of world largest selling bike company?
It is requested to take a solid step in this regard in the interest of the company and the customer as well.

Dear M/S hero honda,

Iam one of your customer who purchased glamour disc bike and done one of the service with a complaint of
"OIL LEAKAGE " before the first service but after the 30th day now its showing the same complaint highly after my second service .

I invite your kind attention on this complaint and too report to your hero honda service center at calicut .

Request you to touch with your calicut service center to rectify this complaint one for all.

FOR FURTHER DETAILS YOU CAN FONE ME [protected] AND OF COURSE WITH EMAIL ID

Thanking you

Pushparaj
calicut

Dear all,

pls revert mail

i want to buy a pleasure of sporty color, so had a talk with dealer at sapna sangeeta office, Indore.i can give the advance for that sporty pleasure. but your dealer whose code is 10640 had not given any positive reply for that. i just want to convey you that dealer should be deal with customer in polite manner.they should not give any improper answers.

Address of Authorized Dealer:
Sapana Sangeeta Automobiles
sapana sangeeta cinema, compound.sapana sangeeta roas
indore.ph-2390050

Buying a Passion Pro motor bike, Message from dealer Ideal Motors Bangalore, Registration under progress, My claim is Bike did not have Disc Brake. Kindly look into this matter & resolve.


Thanking u in anticipation with your comments


yours truely
M. Krishna

sir
iam purchase hero honda splendar+ dop 15.12.08 1st iam telling complant eng noise and poor millage and battery problemiam total mental owry ur service is very poor i will paid lat of money today my bike is ur service centre job no.73670 23.11.09 pls consider case retified my problem my proble not solved iam going to consumer court


thanking you

with
g.kannan

Sir last week i am going to purchase passion pro bike for my brother, I asked green color bike but my dealer told in future spares not available in market resale value not in that but my desire is only green color
then how i will buy this bike. I told its OK when i get that green passion pro he told that bike after one month only u get it.

My desire is green then i will wait for one month is not possible. So i will buy bajaj dicover 100cc

Your dealer only down your market so advise your dealer don't behave like this

Suguna motors matupalayam road Coimbatore showroom

Please take action

DEAR SIR,

MY NAME IS KAUSHAL NAIK FORM SURAT.MY FREIND AND ME ARE JUST INQUIRY FOR PURCHES NEW CBZ XTREM IN CASH PAYMENT, BUT YOUR EVERY AUTHORISED DELERS IN SURAT TALK TO ME JUST BOOKINK TODAY AND WE DELEVERD TO YOU IN 25 OR 30 DAYES, AND PURCHES NOW YOU GIVE ME A EXTRA 4000 /- RUPEES LIKE OUR LANGVEGE (ON OR PREMIEUM), BUT I NOT AGREE WITH THEIR, AND THIS IS NOT A FIRST TIME, THEIR WAS ALWAYES GIVE ME SAIM ANSWER, AND WE TIERD AND WE PURCHES THE NEW BAJAJ PULSAR 180CC, SO MY COMPLEIN AGINTS EVERY DEALER IN SURAT.AND MOST IMMPORTANTS YOUR NEW DELAR NAVJIVAN AUTOMOBILES, AND THAT'S MANAGER IS VERY BAD, HE IS NO RECPECT FOR CUSTEMOR

Dear sir,
I purchased hero honda CBZXstreem in april 2009. Engine no.KC12EB9GCO 7855.My dealer code is 10181. And I encontered witha a problem that my bike's rear shock absorbers are knocking when am crossing hump on road. Already I consulted the nearest authrosied service center( reddy babu moters, Rajahmundry) and got repaired (They charged me 300/- as courier charges). But of no use same problem reapeted in 10 days. And I approched them frequently and of no use.They said their engineer should come and check my vehicle.
I am scared that my back bone may effect due to my shock's. So kindly do the needful as soon as possible.
My number is [protected]

I bought Splendor+ at my native place on March09 from Jamui Auto Agency, Bihar, PIN-811307.I paid full amount of cash at a time but dealer has not given all the document, Like Tax Chalan, registration number etc. I visited 4 to 5 times to dealer for the same purpose then I tax chalan has been provided, but still I am waiting for the registration number even after 9 month. I enquired lot about it but they are just making excuses, like you have not given your photograph and each month I am giving my photograph. I am totally disappointed from Hero Honda services. Before buying hero Honda product I had lot of respect/affection/passion for Hero Honda but after this I don’t feel the same.

Hi,

This Gautam Singh,
Herewith I would like to have a favor from your end as your company is a brand company that is why I Purchased Hero Honda Glamour, UK07 - Y - 4652, Engine # JA06EB8GM04470 on Address, S/O Sri Baljeet singh 258 Bapugram, Rishikesh.
This complaint is for the warranty regarding the Battery of the bike, as it didn’t complete a year so I still has the time to replace or to repair but the people from hero Honda agency in Rishikesh are not only replacing or repairing it but they don’t behave good with us (customer).
Therefore I request you to please have a look into it as it is a matter of your company’s status in front of the local people.
Please get back to me on my mobile by sms or call [protected] to get the needful done.
Looking forward for your favorable response.

Regards
Gautam / Mahesh

sir;
My; complaint is against your proposed hero honda dealer at adhubani dist madhubani bihar. By appointing thist Dealer to a rougphian person u are going to violate
-social responsibilityof enterprise
-you cant fullfil the prime motto to serve mankind.
-you cant do anything for the community from whose land you are going to generate wealth.

so, make a personility analysis of your dealer for proposed herohonda showroom at madhubani.
dont consider only monetry aspect see other aspect too. dont make this place like singur of west bangal
save the prestige of company by seeing the fact taking feedback from the locality

with regards,
m kumar.

I have purchaed the hero honda splenderplus on Jan 08.fron the begaining, the vehicle will not give more than 45 kmpl. To increase the kmpl, as per the dealer instruction, we have to change Air Filer,

Still now, there is no improvement in the kmpl.

Can you give suggesstion, to imprive the kmpl.

Regards,
D.Raja
Mobile no.[protected]

sir, i purchased one passion plus (NoOR01* 5633)from neelam motor, balasore in last Aug'09. after a few days i observed that there is one engine oil leakage in the body NEAR HEAD and immediately reported to the Neelam motors. they tried at least for last one month (7 time) and say manifucting defect & ask to give some money to coriour to delhi that defect engine. But i did not give. So they harash me and don't give my byke repaired. i stay 80km away and in deep trouble since nov'09. sir please do the needful & keep ur reputation as it was. thanks.
AJIT RANA, VIKAGADIA: BALIAPAL: BALASORE: ORISSA
MOB_[protected], [protected]

Sir

This is regarding my todays visit to your Hero Honda service centre at kolkata

Amit Motorcycles (P) Ltd
41 B L Saha Road.
Kolkata – 700053
Tel –[protected].

Pl note that I Mr saikat saha owner of a Hero Honda Pssion plus ( WB 20T 3827) .

Today when I visited Amit Motors Kol -53 for regular servicing and replacement of cluch plate / and other necessary replacement of spare parts
as recommended by your mechanic /service person.( all these are paid services ) after agreeing to estimated cost and required time, when I confirmed the job I was told by the service boy and the store incharge Mr Sudipto as well. that I have to buy the Hero Honda recomemded engine oil or else I can not avail the services offered by Hero Honda service centre .

After a prolonged discussion they finally denied to service my motorcycle as I was not agreeing to buy the Hero Honda recomended engine oil.

I was really shocked after seeing this kind of pathetic cutomer service from a brand like Hero Honda as you call it No one brand of India.

My question is that “Is it a fact that I could not avail the services of Hero Honda dervice centre as I am a regular user of some other brand of Engine oil ?????”

Pl revert me back at your earliest and allow me to use my preferred brand of engine oil while availing the services of your service centres

Waiting for your reply on the same.


Saikat saha
[protected]
[protected]

Dear Sir,

As i am working in Two wheeler recovery team in south zone, Working for all the leading banks. I am very much interested to buy New Karizma ZMR bike, but i come thru know that there is no stock in Trichy zone(TN). I don't know what is the exact reason for un availibility of this new model. Pls help me to get the vehicle as earliest as possible.

I am having vast friends circle in my zone, if i buy this vehicle they are also interested to buy the same.
I enquired in this regards for the last 3 months, but there is no response from Dealer side (KRT-Motors- Trichy) Even today also i enquired.

I am very much interested in Hero Honda products, just few weeks back i sold my own CBZ too... Right now i am using my four wheeler for all purpose. I sold that CBZ only because of ZMR launching.

Now my interest in Hero Honda is reducing day by day...

Looking your +ve immediate response...

Thanks & Regards,
R.Kamaladoss
[protected]
Trichy (T.N)

Respected Sir,

Hello sir, my name is Rohit Sinha, and I live in Jamshedpur, sir actually I don’t want to inform u about my matter but it’s so serious that’s why I m sending u a mail .Sir before seven month On the date 11-06-09 I bought a bike name is CBZ X - TREME, from Union Bikes, Sakchi its really good, I visit Workshop 40 - 45 times from last 7 month but the main problem is not only one so I m sending u by count...

.
1.) The Mileage of my bike is not increase.

2.) At the age of seven from the starting when I bought my bike its body parts going
To Rusted rapidly and when I was talking about this problem in the local service
Centre, then they trying to regularly misbehave with me and with also with my
Brother.

3.) When I drive then the back tyre is rubbed so much...

So sir I m trying to tell only one thing please do something about my complains otherwise I have to make a legal action for his problems.


Looking for your kind co-operation.

Rohit Sinha
Jamshedpur, Jharkhand
Bike no: - JH 05Z 3181
Engine No: - KC12EB9GF00079
Chassis No: - MBLKC12EC9GF00206
Phone number: - [protected], [protected]

Respected Sir,

Hello sir, my name is Rohit Sinha, and I live in Jamshedpur, sir actually I don’t want to inform u about my matter but it’s so serious that’s why I m sending u a mail .Sir before seven month I bought a bike name is CBZ X - TREME, its really good, but the main problem is not only one so I m sending u by count...

1.) The Mileage of my bike is not increase.

2.) At the age of seven from the starting when I bought my bike its body parts going
To Rusted rapidly and when I was talking about this problem in the local service
Centre, then they trying to regularly misbehave with me and with also with my
Brother.

3.) When I drive then the back tyre is rubbed so much...

So sir I m trying to tell only one thing please do something about my complains otherwise I have to make a legal action for his problems.



Rohit Sinha
Jamshedpur, Jharkhand
Bike no: - JH 05Z 3181 Phone number: - [protected], [protected]

Hallo,
I bought a new Hero Hodna Glamour bike last two months back. I given my bike to second Free service on last 13th Janaury before Pongal. I called that service workshop people from the last monday[protected] onwards. They had not replied properly and told to do the Engine repair work.
In this two months which Engine part is repaired???

Till now they serviced my Glamour bike. Not yet ready means all HeroHonda Products are like this????

How i can get my bike from that service centre?

This is their good service and worth products from the HeroHonda?

Very Painfully,
C.Rajendra Thilahar.

Dealer Name :
Mohana Motors,
Velachery, Chennai.

myself dharmendra sharma i had book one CBZ Stream at Galaxy Motors, Bilaspur Chhattisgarh
on 18/01/2010. But the manager of your dealer says that Hero Honda Company is not able to issue or send deliver
any CBZ Bike to us at that time its required 15 days. I think its a bad impression on your company and i am your regular customer for a long time. so i want to plz issue or deliver the bike asap to me


Dharmendra Sharma
[protected]

I have booked cbz extirm self start bike (red colour) from nudeep moters(ulhasnagar) he gave me after 40 days dilivery time but it gone to 60 days now he giving black colour bike


thanks&regards
omprakash
Ambernath (dist-thane)
Mob-[protected]

JH 10S 0477 HERO HONDA PASSION PLUS 14 JAN 2009 KO RELIABLE INDUSTRIES SE LIYA EK SAAL KE BAAD BHI GADI KA AVERAGE 40 SE GADA NAHI DE RAHA RELIABLE SHOW ROOM MAIN SERVICE NAHI MIL RAHA INQUIRY KIJYE

I am mechanical engineer working in MRF LTD (kottayam plant). I have two hero honda bike
1. passion plus, Engine no:HA10EB 8GF 49013 2. passion PRO, Engine No:HA 10 ED 9GL 41551
My father is registered owner of both two bike. Today (03.02.2010) my passion PRO give for 2 nd service by fatather in Reshmi automoblie, palai .kottayam, kerala. After the servicing they replace engine oil and billed . As per the mandatory check in 2nd service inspect the engine oil and top up only. This questioned my father, then they use rubbish and dirty words towards my father, After they change new oil with old one .

For your information and please do the needful

Thanks regards
Lijo John

Dear Sir

I have purchased a new hero honda karizma from GAURAV AUTOMOBILE MHOW {INDORE} on JAUNARY 2009, From the begining itself i found a INTERNAL FARRING LOCH .
IN KARIZMA CATLOC PAGE NO. 14 PART NO. {10}
I had given 6 times my vechicle to rectify this complaint to workshop (MHOW) but still they are not able to solve the issues, but nothing will happen if you ride with this noise.
I realy wonder why this people can not solve the issue.
Please advise me a solution for my problem

Thanks

AYUSH AGRAWAL

Cell Phone ---- [protected] / [protected]

Greeting of the day...
I have hero honda passion pro, purchased in 15.04.09, Vide Reg No- DL13SD5156, After the 1st free service done at Jhilmail (Delhi) Hero honda service center, I have faced lots of problem in my bike, I faced problem like Steering Not Ok, Seat not properly adjusted, Battery got discharged, Head light foccussing not adjjust properly,

These problems i told to dealer but no one rectify my problem, i want to say one line about the service center is HAR DAAL PE ULLU BAITHA HAI...

I never expected these from the Brand Hero Honda

sir, As a permanent customer of hero honda, i m sorry to inform u that the bharat motors, bhubaneswar, is adopting unfaire practice in disrtributing the bikes. i m waiting for last 1.5 months. but till date i m not getting.
regards
raj

dear sir,
I am talking frm trivandrum kerala . i purchased a karizma zmr white 1 day back[protected].i rode it from the showroom(cheran automobiles kaimanam trivandrum kerala )as soon as i reached my home 5 kilometers away the battry drained to zero .
self start didnt work.The bike was dead just after 10 minutes from purchasing.the display wont work, horn wont work, the bike completly dead.there was no way for starting the bike.after purchasing a bike for 1 lakh how wcan i afford this .sir i request u either replace my battery or take necessary actions to prove what caused the battery to drain so fast in a 1 day old ZMR
so please take necessary actions for the above mentioned cause and please help me in this situation
thanking you,
yours faithfully
sanjay govind
[protected]
HERO HONDA showroom address

CHERAN AUTOMOBILES,
PAPPANAMCODE P.O.
TRIVANDRUM-695018
ph[protected],[protected]
FAX[protected]

dear sir'
I purchased Hero Honda splendor plus on 21th september 2009. at kumar auto mobile atladara. baroda.(gujarat).
i give my bike 2nd service on show room before 2 months and after my bike back side tyre was problem now show room workshop manager give me time ur problem is solve next month but at this time they give me not any reply so plz i request you that u solve my problem. thank u sir

my name is lavish i have purchased my bike(splendor plus) on 5 feb, 2010.
after 2 days i caught problem in my bike actually my REAR ALLOYS is bubbling..
i went many times(15 TIMES) but all the mechanics were not detect the actuall problem or reason of bubbling.. and they have register my name in complaint copy.. but till this day i approached many times but they do nothing... i am totaly diappoint with my bike..

PLEASE HELP ME IN THIS REGARD ...

IF YOU WILL NOT SORT OUT THE PROBLEM DEFINATELY THE TRUST ON YOU WILL DISAPPEAR AND ALLL ...

THANKYOU ONLY IF YOU SORT OUT THE PROBLEM

[protected]

I have booked one bike SPL + GBK in Ratna Motors, Anand, Gujarat, subdealer on dated 18-02-10. Main dealer is Prakash Motors, Anand Gujarat who says that they have delivered the bike on dated 25/02/10. The cheque I have provided of Rs 5000/- cheque no:- 344211 SBI V.U.Nagar, Anand. Yet i have not received my bike, they are asking me to take my money back.

add of the dealer:-
RATNA MOTORS
WHITE HOUSE,
OPP VIRAL PLAZA,
MOTA BAZAR, VALLABH VIDYANAGAR-388120
PH:[protected]/229368

Dear Sir,

I, Shaikh Sadiq would like to bring my grievance which is unheard.

I had booked my Hero Honda Karizma ZMR ( White ) on 27th Nov 2009 by making total payment of Rs 60, 000 to your Authorised dealer Spectra Auto, Office no: B - 313, Steel Chamber Tower, Plot No:514, Kalamboli, Navi Mumbai.

Said dealer promised me that he will deliver the possession of said bike within 3 months from 27th Nov 2009 but so far not able to provide any satisfactory response.

The dealer also claims to cancel the booking if I'm in hurry.

I & My family from decades own only Hero Honda bikes which has become part of our family, I'm a business man who required bike on day today basis.

I request you to intervene on this issue & assist me in deliver my bike on priority basis.

--
Thanks & Regards,
Shaikh Sadiq Abdul Jabbar
+91-[protected]

Hi,

I have ordered CBZ XTREAM 2 months back and all the time i used to go to showroom but they are saying stock is not enough so could able to provide as of now...still getting the same answere from them.

I got irriateded even i am ready with cash...one day i got cal from them and they told that bike is available but u need to pay more...whats going on...plz help me out.

Location: Hyderabad
showroom : kondapur, hyderabd

thanks
vikash

I am using 4No. of Hero Honda bikes n i also have a H H passport. When i purchased 2No. of new CD delux, the dealer was not ready 2 give me the recomented points and the manager of the showroom misbehaved with me. The Dealer was Krishna Motors, Tirupur Main Road, Avinashi (P.O) Tirupur. TAMIL NADU. If i will not be getng my points, m sry to say but from 2day onwards i will not recoment anyone to go for Hero Honda.
Hope the management will take strict action.

Dear Madam/Sir
This is to inform u that I am Goutam Roy purchased HERO HONDA SPLENDOUR PLUS (NO.DL 5S Y 9703) from R K AUTOMOBILES 45-46/487 ZULFEE BENGAL, MAIN GT ROAD SHAHDARA DELHI-95 on 15th october 2009.After first service i face problem with the bike as my bike is not PICKING UP SPEED(NOT TAKING SPEED ON 4th GEAR) along with continuous NOISE FROM SILENCER(UNUSUAL KNOCKING SOUND) with not giving APPROPRIATE MILEGE.
I here complaine you all the 3 matters to the service centre to WORKSHOP MANAGER of R K AUTOMOBILES verbaly during second service(i.e on 6th Dec 2009).
Still all the problems mentioned above persists in my bike, though i have done 4 services and complained the above problems to the kind notice of WORKSHOP MANAGER continuosly during my rest two services.
So Sir please do the needful action in this matter to solve the problem of the bike.Else Sir i am bound to go Consumer Court to lodge the complain against
R K AUTOMOBILES and the Concerned Authority of HERO HONDA to whom i have written this letter.
Your earliest action in this regards is highly appreciable.

Thanking You
GOUTAM ROY
FLAT NO.S-5, 908 AYUSH APPARYMENT
SHALIMAR GARDEN -1, SHAHIBABAD
GHAZIABAD-201005
ph.no.-[protected]

Dear Madam/Sir
This is to inform u that I am Goutam Roy purchased HERO HONDA SPLENDOUR PLUS (NO.DL 5S Y 9703) from R K AUTOMOBILES 45-46/487 ZULFEE BENGAL, MAIN GT ROAD SHAHDARA DELHI-95 on 15th october 2009.After first service i face problem with the bike as my bike is not PICKING UP SPEED(NOT TAKING SPEED ON 4th GEAR) along with continuous NOISE FROM SILENCER(UNUSUAL KNOCKING SOUND) with not giving APPROPRIATE MILEGE.
I here complaine you all the 3 matters to the service centre to WORKSHOP MANAGER of R K AUTOMOBILES verbaly during second service(i.e on 6th Dec 2009).
Still all the problems mentioned above persists in my bike, though i have done 4 services and complained the above problems to the kind notice of WORKSHOP MANAGER continuosly during my rest two services.
So Sir please do the needful action in this matter to solve the problem of the bike.Else Sir i am bound to go Consumer Court to lodge the complain against
R K AUTOMOBILES and the Concerned Authority of HERO HONDA to whom i have written this letter.
Your earliest action in this regards is highly appreciable.

Thanking You
GOUTAM ROY
FLAT NO.S-5, 908 AYUSH APPARYMENT
SHALIMAR GARDEN -1, SHAHIBABAD
GHAZIABAD-201005
ph.no.-[protected]

Dear Sir,

I purchased a new Hero Honda passion pro bike from New Standard Motors, Near Asram School, Perumbavoor. But the mileage i am getting is just 37 KM/Litre. So i contacted the same centre to get it repaired. He tried to correct it for 2 times but still the problem is existing. So i approached him again.But unfortunately the service i got from them is very very poor (He has spoken me in a very bad way and also he said that he has some other job to do). Kindly investigate it and do the needful. So other people who go over there for repairing will not face.

Thanks in advance for the same.

Dear Sir,

I purchased a new Hero Honda passion pro bike from New Standard Motors, Near Asram School, Perumbavoor, Ernakulam (Dist), Kerala But the mileage i am getting is just 37 KM/Litre. So i contacted the same centre to get it repaired. He tried to correct it for 2 times but still the problem is existing. So i approached him again.But unfortunately the service i got from them is very very poor (He has spoken me in a very bad way and also he said that he has some other job to do). Kindly investigate it and do the needful. So other people who go over there for repairing will not face.

Thanks in advance for the same.

sir, my byke Super splender No :- HR-99 EH 8053 (Temp), I m going on Virendra Automobile, Dharuhera chowk, Rewari (Hr) for first service, that was the free service but they replied me without changing oil.

Note:- Byke par print kiya ha ki oil 2000 km par change hjona chaiya but byke 600km hi chali thi or service karvana ka liya oil ka 175 Rs liya + 44 Rs aur liya.

Manager na misbehave bhi kiya. plz reply me urgently otherwise i m going on consumer court. I m also harrused also for both claim.

Thanx,
Bhupender rohilla,
[protected]

I am Vipin, from trivandrum kerala...i bought a bike from hero honda JCT motors in attingal...which is sub dealer of Trivandrum Paruthipara JCT Motors which is a main hero honda dealer in trivandrum...i was satisfied with the services given by JCT motors attingal...but when i given the bike to another subdealer in Kilimanoor, i am not at all satisfied..be cause every time when i given the bike for services he is billing me for large amounts..may some 5000 some time and he says that there are some critical complaints with your bike (even there is no complaints..)..and i should do the replacement of some main parts...if i am asking they all together will shout at me (ignoring that i am customer...)Also they will make some complaints purposefully for next service when they giving me back the bike after servicing...also there servicing is not proper...they are exchanging engine oil from one bike to another and giving bill to both customers telling that they have changed the engine oil properly...I Hope Hero Honda will take necessary action against them... kindly Update me the status when ever you take each and every single action against them..

Thanks & regards
Vipin KV

Hero honda NXG — Bad service by dealer

Purchased a Bike from Shah Mobikes Pvt Ltd Mysore on 5/2/2010. and opted for Gold life insurance and paid the premium also. Received the SMS from Hero Honda company 20 days back but the dealer is not delivering the policy. Giving silly reasons. Never calls back. Visited the dealer for more than 10 times. Look in to the matter.

sir.

have purchased a new Hero Honda passion plus bike no. PB56B 6125 chassis no. 99c- 21666, Engine no. 99c- 21991 from A. S. AUTOMOBILES near sherpur chowk, G.T. road, Jagraon. i got 1st service of my bike. after some day i Complaint that my bike engine occur at problem . they check the problem and aggro with me that the engine have some problem and from the date. there is no solution and my problems a some as it is and no one want to find the solution. now my grenti peried is tow months. now so plz advise me want to do in next.then i well take next step after your aply. i request that plz solve my problem. i shell thank full to you.

Balvir singh s/o Gurwant singh vpo. raikot teh. raikot dist ludhiana

Dear sir,
I have purchased a new hero honda passion plus (R.C.no.PB-56-B 6125, CHASSIS NO.99C-21666, ENGINE NO.99C-21991) from A.S.AUTOMOBILES NEAR SHERPUR CHOWK, G.T.ROAD JAGRAON (Ldh) on may15, 2009.From the begining itself i found a ubnormal sound in engine when we start the bike.I had given 6 times my vechicle to rectify this complaint to workshop.but still they are not able to solve the issues.from.I submitted my bike to ur service station from march26, 2010.but they are not till any work on it.
I realy wonder why this people can not solve the issue.
Please advise me a solution for my problem.
I wish someone from Hero Honda company read this and atleast think about whats happeneing in the service stations which they have provided to the unprofessional Agencies.
I request u pls act on it very early.
I shall be very thankful to you. (Mb no.[protected])

unhappy with the response of your madhhyamgram dealer.

unhappy with the response of your madhhyamgram dealer. Wanted to purchase a new Karishma, visited the dealer and given my cont.no. as the concern sales person was not there. No body turned up yet, even after contacting 4 times.

Dipanjan Das-[protected]

Dear Sir,
Hello,
My self Mayank Gupta purchase a Hero Honda C B Z Extreme bike from ur dealer M/S Jai Kumar Arun Kumar, Meerut, U.P. on Dated- 13/08/2009.
On the first service, they use MAX Engine Oil and said that it is a Hero Honda Recomended Engine oil which produce by the company of Hero Honda.
On second service, They again use that above mention oil in my bike . At that time I will take action and request him to pour with genuine engine oil i.e. Castrol Engine Oil, but they said to me that it is not good oil and they can't give warrenty and guarantee of my bike's engine if I use Another than above mention oil. And when I asked, they said its company rules and regulations. Then they said to go another showroom or service centre to service ur bike.
And when I reach again on third service of my bike, they treat as improper behaviour, and not to enter me to service my bike and when we forced to service my bike on this service centre, they treat as a formality against my bike.
So, I request you To take a necessary action against my complaint and also advice me, what can I do with my bike.


Thanks & Regards


Mayank Gupta

Mb- [protected]

I am working as a proffesor in coimbatore private Arts college i ve bought new hero honda super splender in Suguna Automobile in 2008 at coimbatore. i ve completed all my free services there except one, after that, due to distance i am doing services nearby sub dealer service centre. last week friday 16/4/10 at 5.40 pm i dropped my two wheeler for service GEM MOTORS 1672, TRICHY ROAD.COIMBATORE 45. I ve suggested them to rectify the following complaints.
1. Head light doom adjustment 2. buzzer change 3.battery distlled water filling 4.engine oil change 5.mileage tunning.

instead of all the above i paid Rs 474/-(Four hundred and seventy four rupees only ) even though i informed all the problems properly to the supervisor they did not do anything except water wash and oil change while i am taking delivery on 17/4/10 at 4 pm i verified all and informed to the field supervisor Mr.Geneshan. he agreed and again i took two wheeler inside and informed to some new mechanics they used spanner to remove two wheeler's head light and broken the head lamp bottom screw. then all the people were tried to remove the head lamp side bolt but they could not opened the screw then they said it has jamed now head light not rectified and then i tried all service supervisor and managers by phone till now i could not catch them. Is this coustomer service? also i ve two hero honda vechicles passion TN 37 Y 7018 and TN 37 BA 6151 both vechiles are servicing Gem motors only herafter how the can i beleive good service centre. surely this kind of activities spoil your brand and dealer's service hence, kindly do necessary action against dealer and concern irresponsible workers. i am expecting favourable reply from you to avoid some legal action against dealer. (already i ve many bitter experience with bad service against this dealer for my Passion two wheeler service in this company)

Dear sir,
this is bring to your notice that i had purchased a "HERO HONDA PASSION PLUS"(RC NO:PB 56B-6125) Charssis no.99C-21966, ENGINE NO.99C-21991, FROM A.S. AUTOMOBILES NEAR SHERPUR CHOWK G.T. ROAD JAGRAON(LDH.).
Soon after the purchase the certain defects in the model came to my knowledge.These defects are followin as:
1) an engine of the motorcycle produces roar sounds after running some distance&it goes on increases.
2)it starts bubbling at speed of 40-45km/hr.
3)pick up problem.
Then immediately I CONTACTED YOUR AUTHORISED FOR THE CORRECTION OF ABOVE MENTIONED DEFECTS.
But the authority there assured me that there is no such defect and the condition is ok.But as the problem persists& became worse, I again being the same to knowledge of your authorised branch at JAGRAON(LDH.) .Them they assured me that sound was came from pepts &they will correct it on its last service(6th). But this also brings no afeect tharaafter two paid services was provided. then they assured me that the problem will put forward to the company engineer& he will come in some days.
It was april29.2010 that i contacted the company engineer at your agency in JAGRAON(LDH.). who after examination oe the motorcyclegave the answer that he cannot solve this problem ..
After receiving such an answer from the company engineer i became toosetup & frustrated by your servie that i am planning to file a consumer suit for this harassment & ill doing of your authorised &you being tje principle are alsoequally liable & responcible for the doing of your authorised agent.
But before this all I serve you this notice ny mode of this complaint to take an action about this.otherwise I will be left with no other option other than to file an consumer duit against you & in such a case you will be liable for the legal action & all the cost.
so reply me at my email id:[protected]@yahoo.in
mobile no.[protected]

Hi there,

My wife have books aviator last month, and received delivery late by almost a week. All the payment was done in full in cash. No notification from the dealer "B.U. Bhandari, Nagar Road".

Customer Service office found very adament and failed to answer my questions about the delay.

After following up many times, we have received aviator without number plate. So i hold the papers with me, and till date no one called to collect the same.

Today my wife have received the SMS by the dealer about not completing the formalities.

The service was very unsatisfactory.

- Prasad Kale

Sir,
I have complaint against Hindustan automobiles torpa, khunti Jharkhand-835227
I want to say that I 've gone to take the hero honda passion pro, but the dealer is showing me honda shine.
and saying that its much better than the bike that you want.
My friends also told that the service of centre is very poor and there is not even a good mechanic in centre.
I 've come to know that center is sub dealer of Auto Bikes RANCHI.
Is it possible to sell simultaneously two bikes company in a single showroom.
I am very old customer and user of hero honda bikes and is very sad of this type service.

I have taken delivery of Hero Honda Passion Plus on July 2009. Still my 2 free servicing are Balance.

After delivery I have informed Dealer regarding my bike is pulling to one side. After each servicing from Authorize Hero Honda Service center, I am getting result only for @ 1 week and then again I am facing same problem. It is very difficult to drive such defect bike which is effecting on my Health.

I think I have cheated by the Hero Honda dealer. Please help and suggest me to solve this problem.

Following is my bike engine number: HA10EB99C30603. Please let me know if you need any other detail information.

Thanking you in advance.

Mobile no: [protected].

dear sir,
subject:-regarding availibilty of spares parts of karizma zmr.
i m sumit madavi brought my hero honda Karizma ZMR on 24 feb.2010 before 3 months ago from "THAPARSONS MOTORS"pt. no. 79 Dhandekar layout, buttibori NAGPUR.. my zmr got accident on 3rd june 2010, n given for reaparing in that same showroom on 6th of june ..submiting document for claim on 9th june ..they told me spares are not available now we haw to give order to showroom..and they give order to main HH office on 18th june .!! 8 days after submiting documents ..after that when i enquired "DOES ORDER GET DELIVER FROM COMPANY ? " he tells me that "COMPUTER SHOWING ERROR, SIR I WILL AGAIN GIVE SPARES ORDER NOW"..thats 24th june when this happens..
want to tell how they delay to order the spares of my bike ..sir kindly want proper action to get my spares AS EARLY AS POSSIBLE ..thank you..
MY BIKE CHASSIS NO:-MBLMC38ECAGA00495
MY BIKE ENGINE NO :-MC38EBAGA00355

To, The Regional Manager.
Hero Honda Motor’s Ltd.
34, Community Centre, Basant Lok,
Vasant Vihar,
New Delhi-110057
Phone[protected], 26142451, 26144121,
Fax.[protected], 26143198.

Sub :- Complain against servicing authorized Dealer “PLACID MOTORS” College
Road, Hailakandi, Dealer Code No.11255, Assam, Pin-788155,
Ph[protected].
Dear Sir,
With reference to the subject cited above, I have the honour to inform you that, I have purchased one Hero Honda “SUPER SPLENDER” Vide Frame No. MBLJA 05EE A9D05444 & Engine No.JA05EAA9D0561 Dtd.[protected]. After about 10(ten) days of purchase later the said vehicle generate some problem like undesired able sound, on pressing self, for start & after that I have attend “PLACID MOTORS” College Road, Hailakandi, Assam on 13/5/2010 & I have discussed with the Manager about the problem. The Manager took the matter & check tested with some un-experienced Mechanic & 5 (five) days later the Manager informed that the vehicle have to send to TARANGA AUTOMOBLIES, Sonai Road, Silchar, Assam for better repairing, when the vehicle are return back to TARANGA AUTOMOBLIES, to “PLACID MOTORS” the Manager of “PLACID MOTORS” assured that at present parts are not available, as & when parts will be available then the disturb parts will be replaced, but it is indefinite when parts will be available, thereafter 1 (one) month 15 (fifteen) days have been passed no response till to-day. But said sound growing day by day more & more.
That sir,
My age is at present 2(two) month running, I purchased only to see the self facility, But the Manager “PLACID MOTORS” College Road, Hailakandi also advised to me do not touch the self, use only kick for start, it is not possible to me, please advice to me, what to do now ?
Hence, I would therefore request your honour kindly to look in-to the matter urgently. You are requested to take necessary steps to remove the above mentioned problem of my vehicle. Your early action is highly solicited & I shall remain ever grateful to you.
“Thanking You”
Dated, Hailakandi
The 3rd July/2010
Yours faithfully,


KHASRUL ALAM MAZUMDER)
Vill & P.O-Purbo Sunapur
P.S.& Dist. Hailakandi
Pin Code-788151
E-mail- [protected]@yahoo.com
(M) [protected]

sir
i sent a complain by fax & your official mail in date 03/08/2010 & i talk MR-VEENIT G ( regioinal maneger deharadun at fone no- [protected]) againest m/s asha auto agency shamli distt- muzaffar nagar ( uttar pradesh west ) about purchase my two motercycle in date 02/08/2010 all information attached file HERO HONDA plz see & rturn my acces money rs 1050.00+1050.00=2100.00 .
sir i am very said after two days my complain you have not any action plz relif me at once in favor a cosumer sanjay kumar shamli

Hero honda NXG — NON RECEIPT OF GOOD LIFE CARD

MY GOODLIFE CARD WAS ISSUED WITH WRONG NAME THO MONTHS AGO, THEN AFTER AMENDMENT, I HAVE NOT RECEIVED MY GOOODLIFE CARD YET.
GOODLIFE CARD NO.-[protected]
BIKE CHESIS NO.-MBLHA12EF99H02347
ZIAURRAHMAN KHAN
BIKE PURCHASED FROM SRI DURGA MOTORS DELHI ROAD , BULANDSHAHR UP

Dear Sir
KEWAL THAGAI KAR RAHE HAI.JAI KUMAR ARUN KUMAR P LTD MEERUT .200 rs ki number plate.150 rupey ka sadi jaal.350 EXTENDED WARENTY YE SAB JABARDASTI LENA PADEGA APP KI MARJI HO YA NAI HO.AUR MERE PASS 4 BIKE HAI HERO HOND KI AUR IS BAAR MENE BAJAJ PULSAR KHARIDI HAI KEWAL IS VAJHA SE.JISME MENE KAHA THA KI MEIN BECHLOR HU MUJHE SADI JAAL KI KOI JARRURAT NAI HAI PAR MERI KOI NAI CHALI.BOLA KI COMPANY NE NAYA ROOL BANAYA HAI.MEIN YE JANNA CHATA HU KI YE COMPANY CHOOR HO GAI HAI KYA.YA YE DEALERSHIPWALE CHORE HO GAYE.MANAGER TO IS TARHA KI BAAT KAR HI RAHA THA LEKIN MALIK TO USSE BHI BADA CHOR HAO PRAVEEN KUMAR JAIN.
ISSE APP KI SALE PAR FARK PAD RAHA HAI ISSE ROKYE YE GALAT HO RAHA HAI CASTUMER SE NAZAYAZ PASE LE RAHE HAI YE

Hero Honda — FUEL CONSUMPTION

As i have purchase a Bike Karizma as per sales person commitment it's fuel consumption should be 40km per ltr on highway. but its not more than 30 km per ltr.

Respected Sir,

Hello sir, my name is Rajeeth, and I live in Palakkd, Sir before Six month I bought a bike name is CBZ X - TREME, its really good, but the main problem is not only one so I m sending u by count...

1.) When I Riding the bike below 30 km speed an knocking sound is coimg from engine.

2.) Then Gear Shifting is very Tight

3.) The Front HandleBar is always Shivering while riding 50-60 km speed

So sir I m trying to tell only one thing please do something about my complains

Thanks & Regards,
Rajeeth Kumar
Mb.no : [protected]

i have purchased hero honda karizma mah self of the bike have some problem and the worker tell me that your self is defective oswal hero honda service centre of pitampura are not changing the self of my bike so please tell me what will i do my bike is in warranty period .
waiting for yor early response


ankit gupta
[protected]

sir,
i requested to R&D department of hero honda bike, need to design seat belt for the passenger because passenger do not have any medium to hold him self mostly people is falling and geting injury and this is cause of death

the Behavior of Sales Person with customers are vary rough and rude.
they thinks that Hero Honda products are superior than other make, therefore they think themself in great position,
the dealars are adopting malpractices, the are forcing customers to take extanded warranty as awell as Membership of Goodlife Programme and the vehicle insurance from them only otherwise the refuses to sell the products
More over the dealers are not maintaining the facilities upto date like public utilities.

I think that the Company should take proper care of Customers

Rahul Datta

Fake phone no. of Bhopal address in site Hero Honda Motors Ltd. Third Floor, Alankar Palace, Plot No. 11, Zone II, M.P. Nagar, Bhopal - 462 011, India. Tel: +[protected], 2553697, 4272429

When i called up at bhopal office a person picked up and said this is my personal home no. don't call again.
All the numbers are fake given in site. The behavior of person was very rude.

Either the number is wrong or the person is intellectually dare to do this.

I disappointed because of the said manner

Niraj K

i purcchage hero honda glamour fi 02 16/10/10 but bike is not start after 3 day .i deposit the bike in show room but show room not interested in repairing my bike what i do please give me actual way complaint.reply me [protected]@gmail.com

I Purchase CBZ Xtreame they (Sales person) told me this bike mileage is around 55 km/p ltr. but its gives only 38 or 40 km/per ltr around, after it at the time of serviceing (ESS AAY Service Agencies, Karol Bagh) they said in local area this mileage is best for you and they provide very poor servicses.

Always think about atfer sales serviceses

To Hero honda,
whoever the concern person is, this is to inform u that service provided at the service center is bang opposite to the service guarenteed at the time of sales and TV adds, people in the service center are really rude, arrogant, and mannerless specially the one in goregaon east near the highway there is this guy call Vikas not sure if he has a surname is really rude to the customer and always blames the Company for not having the spare parts available this was the third time i had to face the same situation of not getting the spare parts required and this guy raises his hands blaming the company abt the same i own Karizma R and was a loyal customer with hero honda but after being humaleted by this guy i have decided to tell all the person i know abt the inefficiency o[censored]r company's customer service and make sure people go to other company rather than hero honda i was planning to get Karizma ZMR for myself but now after this i have planned to switch over to Bajaj and make sure atleast people i know will not get any product from hero honda.And wanna see if any actions are taken on this so called guy Vikas (stock Incharge) i suppose...Alok([protected])

Dear Sir/Madam,

I am Selvendran, Advocate from Chennai in Tamil Nadu state.

I have bought Hero Honda Splendor Plus (TN22BX 40452) (Engine No.HA10EEA89J44935, Chassis No.MBLHA10EJ89J08802).

I met with an accident on 11th November 2010, the above said vehicle has been given to ADYAR MOTORS PVT. LTD, NEW NO.54, PLOT NO.269, 1ST AVENUE, INDIRA NAGAR, ADYAR, CHENNAI - 20 on 12th November 2010 for service.

The vehicle was delivered on 25th November 2010. After receiving my vehicle, I have found as per the estimate and bill they are not properly replaced the spares of the body and the silencer sound also varied.

Then I immediately compliant to the Service Manager & the Service Supervisor Mr.Thiagarajan. After my compliant, the Manager advised the supervisor and some spares were replaced. The same day I have taken vehicle but the vehicle produces heavy running noise till date.

Central lock & Helmet locks are jammed. but they are not properly examined and they did not issue the estimation. After my compliant they are issuing two supplementary estimate. I have paid as per the Job Card No.P33311 & M12703 dated 25.11.2010 Rupees 11, 130/- (10, 750+380). But they are not given 5% discount for Passport Holder. (My Passport No.MBLHA10EJ89J08802).

Kindly take necessary action & reply soon.

Thanking you.

S.Selvendran
No.18/12, Kowshik Avenue
V.G.P.Srinivasa Nagar,
Rajakilpakkam,
Chennai – 600 073
Tamil Nadu.
Email I.D.: [protected]@yahoo.com
Mobile No. [protected]

Sub:Facing Problem in Karizma ZMR Engine

Dear All,

This is Naresh.N.K. from Bangalore. I have purchase Karzima ZMR bike On Aug-13-2010, in Niki Motors Sadashiv Nagar.After 10 day i found oil leakage in my bike near engine so i went to show room and ask about that they told leave for 1st service so i left and after service i took my bike again i am facing same problem than i went and left 2nd service than they told that it is solved you can take it, now again same problem i am really scared that my bike engine will get seized so and also now the pick up and mileage have drop due to above reasons i am really unhappy about your service its horrible. i am feeling that we should never by hero honda company bikes. so i am kindly requesting you to solve this problem and help me.

Regards
Naresh.N.K
[protected]

sir,
iam shuhaib.a.rahiman, from tellichery, kannur dist, kerala, i have a complaint to you that i have serviced[regular] my bike[passion plus] KL.58.1558 on 27/11/2010 from arjun associate thalassery, kannur dist.Very poor service I paid service amount to them but iam not satisfied with their service.they didnt check even battery charge, they didnt clean break drum, chain etc and i gave my bike to them on 18/12/2010 to clear these complaints but they done only battery charge for a few minutes now battery is low .so kindly request you that solve my problem immediately otherwise i will move legely SHUHAIB.A.RAHIMAN[[protected]]

wish you a happy new year -2011
dear sir,
i am using herohonda supersplender bike. in our rajahmundry (andhrapradesh) the dealers (2 show rooms) didnot maintain proper spareparts. i try to purcharge GENUINE PARTS. always they say no stoke. but we parcharge the same spareparts in blackmarket. (herohonda genuine parts).
what about customer care in showrooms ?

Dear sir
my name is sanjeev kumar.
my complaint about the dealer (lahoria traders) situated at rudrapur (u.s.nagar)UTTRAKHAND
sir I want to purchase some spare part from the above dealer.The part was available on the shop .but dealer said that he himself repair the bike.My bike was far from the service center so that I can not take come my bike at there.He did not give me the part.

what can I do now.
Please give the answer on my phone.

mo. no. [protected]

For any complints in Hero honda contact D Murty (engineer, hhml)– [protected] or Dhonu Routray (Service manager) – [protected] it will be resolved within 1 day

dear sir i would like u that i have done my vehcile servicing at[protected] but they take rs 200 for oil but mrp is 175 he take 25 rs excess money why and he tell me i[censored] r not give 25 rs then u will go here. dealer name --- agarwal sales sardar patel marg allahabad vehicle no.---up 70 an 4951 regard brijesh d tripathi [protected]

SIR,
I PURCHASED A HERO HONDA SPLENDER PLUS IN THE MONTH OF FEB.2010. YESTERDAY(09..2.2011) I HANDOVER MY BIKE FOR 5th FREE SERVICE TO M/S STAR MOTORS, HAPUR ROAD, GOVINDPURAM GHAZIABAD (21637 AGENCY COAD) AT ABOUT 11.00 A.M.AT Sr.No. 11.IN JOB REGISTER. HE TOOK MY BIKE AND SERVICE COUPON, AND ASKED ME TO COLLECT BIKE AT 3.00P.M. I ASKED HIM TO SERVICE MY BIKE AT MY PRESENCE HE TOLD ME TO COME AT 2.00 P.M.SAME TIME I WILL START SERVICE.
I REACHED THE SERVICE CENTER AT 2.55 P.M. AT 3.30 P.M. HE STARTED SERVICE OF MY BIKE, OPEN THE CHAIN COVER, FILTER, CHAIN SPROCKET COVER ETC.AT ABOUT 4.00 P.M.
HE (MECHANIC/SONU) STOPED WORKING ON MY BIKE AND STARTED SERVICING ON ANOTHER BIKE.
I ASKED HIM WHY YOU LEFT WORKING ON MY BIKE ? SERVICE SUPERVISOR MR. CHOUHAN ASKED IN STRAIGHT WAY THIS IS IN MY JURIDICTION TO WHICH BIKE I HAVE TO SERVICE FIRST.
HE ASSEMBLED THE LOOSE PARTS OF MY BIKE AND I HAVE TO GO BACK AT HOME AT ABOUT 5.00
P.M.WITHOUT SERVICING OF BIKE.HE CALLED ME TODAY 10.02.2011 AT 3.00 P.M.I PHONE CALL TO MECHANIC AT 2.00 PM, HE ASSURED ME AND ASKED COME AT 3.00 PM FOR SERVICE. I REACHED AT 3.00 PM SHARP.BUT HE TOLD (MR. CHOUHAN) SERVICE WILL START AT 5.00 PM .WHEN I ASKED THAT WHY YOU ARE REAPITING SUCH ATTITUDE I MAKE A COMPLAIT TO HERO HONDA COMPLAINT CELL, HE SHOUTED OVER ME START QUARELLING WITH ANTHOR STOE BOY ASKED GO WHERE EVER AND WHO TO GO.
I CAME HOME AND GOT VERY FRUSTATED. BEFOR THIS ALL THE FOUR SERVICE HAS BEEN DONE BY SAME AGENCIE.HE HAS ALREADY TAKEN MY SERVICE COUPON AND ENTERED THE DETAIL KINDLY HELP ME IN THIS REGARD, MY BIKE HAS RUN 94247 K.M. WHEN I REACHED FOR SERVICE. AT PRESENT CROSSED 9500 KM. MEANCE I HAVE LOSSED MY 5th FREE SERVICE AS WELL AS WARRANTY.
YOU ARE REQESTED TO LOOK THIS MATTER AT YOUR END AND DO THE NEEDFULL ACTION TO AVOID SUCH REAPITITION.
THE DETAIL OF MY BIKE IS:
REGISTRATION No. DL5S AD1338
ENGINE No.HA10EAA9B19850
CHASIS No.MBLHA10EJA9B13531
SERVICE COUPON No.LA 865271
MOBILE No. OF SERVICE SUPERVISOR MR. CHOUHAN -[protected].
YOUR EARLY RESPONSE WILL BE HIGHLY APPRECIABLE.
WITH REGARDS,
SUDHIR KR. SINGH
G-309, GOVIND PURAM,
GHAZIABAD-201013
MOBILE [protected].

my problem is that fuel is coming out from the over flow vent pipe.I have shown to the dealer many times but they are saying that for all the honda activa scooters the fuel will be coming out.
but as far as my knowledge is concerned it is the mistake of the carburator and the dealers are hiding this.
HONDA is the worst product in the 2 wheeler segment in india

same problem

I feel bad for you whatever probelam your faced see there is newly Launched Vespa 125 cc Scooter that is Italian brand scooter n Perfomance is also very good so go and try it once. i am sure 'you will definitely like that scooter i am using vespa scooter exprience is awasome...

Even i am facing the same problem in my car too

RESPECTED SIR/ MADAM,

I am using your HONDACITY car. I purchased 2 cars in year 2004. One car is automatic no. DL3CAJ0305 and other car is manual no. DL3CAA9367 in the name of MS.J.K TUBESCO. DELHI. Both the cars after 2 years had problem with their entire locking system but that time i managed and changed locking system for both the cars. Again after a year my automatic car’s locking system had problem but i changed that. Now after 2 years my manual car is facing this problem. I am really upset regarding this problem. Sir this is a technical fault with your locking system in these models and I want to know that is it feasible on a customer part that I pay amount of Rs. 8000-10, 000 after every 2 years on the locking system of your car. Sir I am using other cars also like skoda octavia, mahindra scorpio, maruti zen etc but I never faced such kind of problem in these cars. I[censored] think that I am really insane and don’t know how to operate car locking system so I am ready to pay extra amount to you and you please teach me how to operate a car. I was really not expecting this kind of response/ quality from a brand like HONDA. I want you to look into the matter and take some action as soon as possible and I want that you to change or repair the faulty lock set at your own cost.

Thanking you
ROHIT
[protected]

To,
The Managing Director.
HONDA SIEC Cars India Ltd.
Plot No. A-1, Sector 40-41,
Surajpur – Kansa Road,
Greater Noida Industrial Development Area,
Dist. Gautam Budh Nagar,
Uttar Pradesh.

Sub: Deformation O[censored] r DEALER
Chasis No. – MAK6D853F7N310780
Eng No. – L15 A 10010792
Reg No. – UP 11 V 0005

Dear Sir,

With reference to the above subject, I am sorry to state that a company like Honda is patronizing sub standard supplies.

I would like to emphasize the said that ur honda car dealer DIVINE AUTOMOTIVES (P) LTD. DEHRADUN is not doing a good work .
I am not satisfied o[censored]r dealer bcoz ur dealer is not taking any kind of action on my report

I have taken delivery of the said car from DIVINE AUTOMOTIVE (P) LTD DEAHRADUN on 26/08/07 and the first service has been done on 29/09/07. I was said to dealer My cars left side window is not doing work properly so plz check my car window but they dont do nothing. After 2 service my cd player is hang . i was said to dealer abt cd player but he dont listen my complaint

so plz sir think abt my complain and take action of against ur dealer

Hoping for an prompt action from your side.

Regards,

HARVEER SINGH BAWA

Honda City — DEMANDING MONEY FOR ESTIMATE

I SENT MY ACCIDENTAL VEHICLE TO THE ABOVE SERVICE CENTRE FOR INSURANCE CLAIM & REPAIR. SINCE THE VEHICLE WAS INSURED WITH IFFCO TOKIO GENERAL, FOR CLAIM INSURANCE PEOPLE ASKED FOR THE ESTIMATE FROM THE SERVICE CENTRE. SO THE OFFICIALS OF THE ROYAL HONDA ARE ASKING FOR 3% CHARGES OF THE TOTAL ESTIMATE. THAT IS RS.21000.00 APPX. WHICH I FEEL IS NOT LIABLE, HENSE I M COMPLAINING THIS.

Did anyone get a response from Honda after filing a complaint here.

I bought the new Honda City (SATmodel) 15 days back and I have had a very disappointing experience.

I gave my car for first paid servicing today at Linkway Honda, Chandivali. My appointment was at 07:45 am. I reached 15 min. before schedule. Job sheet was prepared by Abdulkadir Shaikh. As I am going to drive my car for long tour which I specifically told to Abdulkadir Shaikh. I told him to check every thing such as brake oil, engine oil, ect., which is normally expected from a service. I even told him my car is just a year old and my car doors started making noise when opening and closing in 7th month itself. Even my daily running is very less i.e., 10km daily. My odometer shows 2400km till date. When I came to take my car at 3:30pm I was surprised to see that my door was untouched. As Abdulkadir Shaikh was off duty before time I was told to contact Wasim for delivery which I did, not before I waited 15min. for him. I took Wasim to my car and made him here the loud door noise which could be heard from 15 foot radius. Wasim blindly told me that they don’t have that door part and asked me to come after 5days. But from my judgment I am sure he was lying full face. I called up Abdulkadir Shaikh on his mobile he told me when he checked the doors it was not making noise. Even Wasim told him doors are making noise. I can’t understand what more Honda staffs will do to save their skin and higher authority not even realizing what is happening behind their back. With all this happening only Honda customers will suffer. They will have to give 2 to 3 visits for their things done. Honda customers are at full mercy of Honda staffs. Now I just have to wait for the door parts to come. God knows how long the wait will be? Higher authorities please make note of this if at all it reaches you all.


Thanks,
Subhash hedge

DEAR SIR


I BUY NEW HONDA CITY FROM M/s. SUGOI MOTORS PVT. LTD ., RING ROAD HONDA, SHOWROOM ON 29/05/2009 AT 5.15 PM REG NO : DL4C NC 4072 . THIS CAR IS IS REPAINTED WHITE PAINT SPOT IN DOOR CHANEL .

THIS IS LIKE A ACCIDENTEL CAR.

I REGISTERED THE COMPLAINT WITH HSCIL & CONSUMER DEPT.

WITH REGARDS


SUNIL MADNANI
[protected] / [protected]

Hello friends
I purchased Honda City ZX EXI on 1/10/2008 from Ring Road Honda, Peeragarhi, New Delhi. The car developed corossion on all 6 doors - 4 passenger doors + dicky + bonnet in less than 6 months. The same was brought to the notice of the service people at Peeragarhi. They, as you too have experienced took photographs of the effected areas and promised to get back to me as soon as they hear from Honda Company. This was on the first sunday of april 2009. Till date (3/7/2009) ie approx 3 months after the same, I am yet to hear from them. I have written good number of e-mails to the dealer and company and both of them are silent over the issue.

Before the purchase of the vehicle too my experience was not good. The sales executive at the said outlet never returned a reply in response to our queries eventhough they promised the call back. I was left to repeatedly call back the dealer.

Shocking was the fact that warranty papers were not properly filled or were incomplete or had wrond names filled in.

Shocking was a fact that I received insurance documents with hypothication endorsed on it, whearas, I did not take any loan from the bank or dealer.

The servicing appointments are a mere eyewash at this outlet. Eventhough you book your service appointment well in advance, you are shocked to find that your appointment does not exist / time which you had been confirmed had been changed without your consent.

The Honda company suggests a periodic service at a frequency of 6 months or 5000 kms whichever earlier. But at the said center, they are sending mails after every 3 months. When I called the center asking for clarification, I got a cold reply that the company may recomend anything, but at our center the periodicity is 3 months. I feel that this is leading to an additional expenditure on the customers for no reason.

All this speaks loud about the quality of service being by the dealer and also the company as the company is silent over all the above issues (the company has been informed by e-mails about all of the above).

I request that I may be provided with e-mail id if Honda Japan to enable me to write to them.

Bye
RK Agarwal

Honda City 1.5Exi — Deficient Service

HONDA SIEL FLEECING INDIAN CUSTOMERS ON PARTS
Our Honda City Car No.HR26S4851 was sent to Pearl Honda, Gurgaon on 05/09/2009 for servicing with a complaint of YELLOW LAMP in dash board going on and off frequently. After service, when the car was received the same problem continued. After frequent follow up for about a month, the workshop agreed to rectify the problem on 10/10/2009.

We were shocked to learn that the workshop raised an invoice Rs. 16,300/- (Approx USD 350/-) for rectifying yellow lamp indication problem. We had never agreed to bear such a large cost and charging such a large amount for a small part (exhaust sensor) is simply fleecing Innocent Customers. We discussed the matter with the concerned service manager who blamed to high cost of part charged by the company.

This is nothing but consumer exploitation of by Honda Siel. Providing post sales service at reasonable cost is primary responsibility of the company. Charging such high cost amounts to failure in respecting fairness hence deficient consumer service practice.

By this email, we wish to record my protest to the management to stop such exploitative practices. We also wish to request other consumers to raise their voices for similar other practices on post sales service by Honda Siel

We plan to continue to discuss the matter with Pearl Honda, Gurgaon and if the matter is not resolved amicably, we shall continue to raise this matter in Global Complaint websites, India Consumer Court and other consumer protection forums.

Vikram Tyagi
[protected]@hotmail.com
[protected]

I agree 100%. I too am facing a similar kinda situation as Mr.R.Subramanian had faced.

Here is my part of the story :

The Dashboard just above the Center AC vents have a "HUMP" which is clearly visible and makes look bad

I have taken delivery of the said car from Ring Road Honda –Gurgaon Haryana on 9th April 09 and the first service has been done by Ring Road Honda –Gurgaon Haryana, even then this problem was not noticed by Ring Road Honda, and after that I got my all my other servises done including the paid ones from either Ring Road Honda Gurgaon or Pearl Honda Gurgaon, this came to my notice by chance.

Further, I had taken my vehicle to Pearl Honda, they have photographed the same for further action at your end, which could happen not before weeks time which never happened as it has been more than a month now still I am told that the part is still not arrived for replacement. They have suggested you can drive the car till then, I would like to know from your esteemed organization, who will be responsible and will I get it replaced or I will have to live with it?

In view of the above problem, I request you to replace the Dashboard at the earliest

Hoping for an prompt action from your side.

Regards,

Amit Chowdhury
[protected]

To,
The Managing Director.
HONDA SIEC Cars India Ltd.
Plot No. A-1, Sector 40-41,
Surajpur – Kansa Road,
Greater Noida Industrial Development Area,
Dist. Gautam Budh Nagar,
Uttar Pradesh.

Sub: Clutch plate problem in new car with run of 3000Km only
Chasis No. – MAKGM252K9N030283
Eng No. – L15A70041437
Reg No. – DL 3C BE 4110

Dear Sir,

We bought City in Nov 09. Get our second service around 2500km(Its chamber was having some crack so we leave car at service centre for 7 days for replacement of that) and after recieving the car it had reached 2900Km only and its clutch plate break down(not in moving condition) and the dealer said that it is because of rash driving how is it possible that within 400km something happen and it is only driven by one person and its clutch plate is gone. i have doubt on dealer service dept side that they have either replace that from some one or they have not serviced well.As there was no complaint before an within 400km this has happened.Please help me the car is still at service centre because i have faith on honda customer relationship.

Thanks,
Sachin Chaudhary
[protected]

Date: 15.04.2010
To,
To,
The Customercare Dept.
HONDA SIEC Cars India Ltd.
India

Dear Sir,

I have owned one new honda city on 27.04.2009.This vehicle is lying at Amravati on 07.04.10 due to brake pad problem. So I contacted to Mr.Shrikant, representative of Rushabh motors pvt ltd, Nagpur for this brake pad set.He told me to deposit Rs.3380.When i go through the bill details, it was shocked to see that Rushabh motors pvt ltd, Nagpur has charged the labour charges with service tax on that amount.When this material is only purchased from them and fitted by someone else at amravati, then who Rushabh motors pvt ltd, Nagpur can charge this labour charges on that material.

Kindly clarify or contact on[protected]

Dear Sir/Madam

We bought a Honda City HR 26 BA 9790 on 7th Feb, 2010 from Ring Road Honda, Gurgaon. Regretfully we have to point out that nobody in Ring Road Honda has responded to Gauri Telecommunications Private Limited for the reconciliation of payment made even after a laps of four months.

Reconciliation of the account was not done even after lot of persuasion with Mr.Rahul [protected] of Ring Road Honda in last 4 months. Also Ring Road Honda is giving all type of excuses to avoid reconciliation of payment made against the Honda City purchase. We have explained the transactions from our end and at the same time they are not having any answer of extra payment charged by Rind Road Honda and they are not ready to refund the same.

We would sincerely request you to take up this matter on priority. We hope Honda understands that such kind of dealers spoil the reputation and stains the image of a World Class Company like yours.

Also I want to highlight here that service standard of Ring road Honda is also very poor. I have never experienced such a low standard of car-servicing in my life. This is the feedback pls. Verify the same from your end as well.

Looking forward to your early resolution.

Sandeep Gupta
Sr. Vice President
Gauri Telecommunications Pvt. Ltd.
SCO-37, 2nd floor, Huda Market,
Sector-31,
Gurgaon
Contact: +91 [protected]

I was planning to buy a honda city.But after seeing all these complaints I have to thinnk twice. Have any of the above gentlemen received replies from honda?

Mr. /Mrs. In charge of Honda in the Middle East
Greetings …
I want to make it clear to you how the extent of negligence in Honda Egypt as being an agent since the date of 15112008 since i bought my car (city), I did an incident in the month of July 2009 and even our history this and I go to the status of service attempt to cancel many of the voices in the car due to the accident.
They reply me that is (normal), after car maintenance a hole was found inside the car in the console also the answer was we are not responsible for what happened
Note that the car in guarantee and insured by you.
Want a definitive solution to problems of that arrived in the duration of a full year and this is not expected from a company such as Honda.
Thank you waiting for your reply
About Me:-

Name: Remon Medhat Kareem
My Cell Phone No#: +[protected]
My E-mail: [protected]@yahoo.com
My Car Motor No#: 6803365

From: Ashok Kr. Kasat Mob.[protected]
Kolkata
email: [protected]@gmail.com
To,
The Customer Care,
HONDA SIEC Car India Ltd.
India,
Ref: Model- Honda city 1.5 EXI & Registration No. WB02 S/8221
Sub: Car stranded for fifteen days due to non availability of spare parts at your authorized Service Centre.
Dear Sir,
This is to inform you that we had some problem with the braking system of our above car.The same was sent to your authorized service center around 15 days back. Your authorized service centre could not repair the same due to non avaibility of spares. Is this the kind of after sale service Honda provides its customers? Please look into the matter .

I'm completely satisfied with the resolution provided to me for the complaint regitered by me dated Oct 2, 2010.As the things have been sorted out I consider this now closed and would recommend using them in the future.

i camlent to emerald cars p. ltd ahmedabad

I purchased Honda City Car from M/S Pushp Honda, Kanpur on 06/05/2011. I paid full amount through cheque but the invoice was given to me for lesser amount and higher amount charged was not refunded despite my repeated requests. Many a time promises have been made but of no use. There is no co ordination between sales team and the accounts wing. Total amount paid is 9.19 lacs, invoice is of Rs.8.31 lacs. Dealer has to refund me Rs.0.88 lacs. Please do something to avoid further action.

K.C.Agrawal

Mob: [protected]

Dear Sir,
I purchased Honda City SMT Model on dated 10/7/11 from Platinum Honda, Meerut. I made a draft of demanded money from PNB. Before delivery of the car the attitude of all the staff was very good. But after the preparation of check the behavior was totally changed. During the delivery they made me mentally harassment. The staff of sales and finance knows nothing about the Indian banking. The deal which was given to me was tried to change at the time of delivery. Me and my family faced a painful experience during my purchasing.

Amit Kumar
[protected]

These Agresen motors pvt ltd selling honda city and other models in name of sunshine honda arereally disgusting people and i think Honda has committed a mistake as they have made such people their dealer. They dont have time to listen to the customers and donot reply properly as well.

To,
The Managing Director.
HONDA SIEC Cars India Ltd.
Plot No. A-1, Sector 40-41,
Surajpur – Kansa Road,
Greater Noida Industrial Development Area,
Dist. Gautam Budh Nagar,
Uttar Pradesh.

Dear Sir,

With reference to the above subject, I am sorry to state that a company like Honda - ISO 9001 certified is patronizing sub standard supplies.

I purchased the Honda City VAT bearing registration no. MH-04-EF-3685 on March 2010 from Linkway Honda, Sakivihar Road, Andheri (East), Mumbai. From the day the vehicle was purchased I am having lot of problem with the vehicles. Kindly check the past case history which is there in Andheri Show Room. Even the vehicle which was delivered on the delivery date was in a shabby condition.

Now I am writing this email to you for a very serious problem. From the month of June 2010 the air condition in my car is giving a stinking smell when i switch on the A/C. First I thought that it is a new vehicle may be due to leather seats & floor matt. I waited to 4-5 months & during March 2011 the stinking smell was increasing. I pointed out this to the service advisor of Linkway Honda. They cleaned the A/C pipe with dettol and told me that it has gone. I drew the vehicle for one week continously but again its started. The stinking smell is such that I feels like omitting even my family doesn't sits in the car. After the service in March 2011 when I switch on the A/C there is a bubbling sound inside the car with stinking smell.

I took the vehicle again for servicing to Linkway Honda on 25th July 2011. The same complaint was again explained to Mr. Zahid Husain (Service Advisor) Mobile No. [protected]. He assured me that the problem will be solved i.e. stinking smell & the bubbling sound of water. The vehicle was at the service station for 3 days. A senior technician was called from Delhi to attend my vehicle but even he cannot rectified the problem. I took the deliver of my vehicle on 29th July, 2011 & was informed me that my vehicle is kept under OBSERVATION for one week. But till date the problem is not solved. The stinking smell is increasing & the bubbling sound is not yet resolved.

I request you to kindly look into the matter as this is a very serious issue. I have hardly drown my vehicle for the past 1 year. Its only 3875 kms. What is the use of buying a Honda Vehicle when the company cannot satisfy the customer.

You are requested to kindly take the matter on top prority basis or else you change the vehicle and give me a new Honda City.

Warm Regards
Sudhir Kuttappan
[protected] / [protected]

Dear Sir/Madam,

Greetings !!!

we have purchased a car name of Ms.Dada krupa Glass pvt. ltd. in 2009 date on 31 July from Pinkcity honda, Jaipur. we have face many problems regrading this vehicle but dealership is not resolve my vehicle problems in warranty claims, we continued visited there workshop about all, but they always refuse my request according all this matter ...i mentally and physically very troubled about this vehicle. this vehicle is best of world manufacturer company HONDA. but this type activity is not good for this company brand, we already purchased Ex. warranty 2+2 also that time vehicle purchased, please see this matter seriously and help me all this matter so we proudly feel the gud customer of Honda, i have 2 vehicles of Honda city and Honda Zx...
problems are:-

1. Steering noise...
2. All suspension noise and bubbling in driving ..
3.vibrate the bonnet
4. humming noise
5.steering remove all color
6. ABS not working
7. door biding is cut to many palace

Please as soon as resolve all this problems to image of Honda customer, who is the world famous brand, and i m a ed-jesting customer of this company ...

Please find the attachment of photographs ...

Thanks & Regards

DADAKRUPA GLASS PVT. LTD.
22, New Sanganer Road, Near Sanjeevni
Hospital, Opp. PNB Bank, Jaipur-19
Tell :[protected], [protected]

Hi, I am planning to buy a 2011 Honda City VMT model, second hand, since the company launches CNG Variant in next month, since it is a dealer fitment, i wish to get the fitment done at the dealer.
Will company extend the same amount of warranty as it will extend to its new CNG CITY Models.
Please confirm
Regards,
Murali K

Dear Sir,
This is with reference to lock of HondaCity of no.UP78BL4300 which was not accepting its own keys and also the steering got locked.I was highly disappointed because in my driving experience of 30 years it was the first time that there was complaint in steering lock.Kindly look into the matter and refund the amount paid for replacement of lock.
D.K.Tandon
M-[protected]
[protected]@yahoo.com

Dear Sir,
I am sorry to say that I am very much upset when I have found my new Honda city car(Registration No-CG10FA-6294) left rear side tyre a hole /cut after getting service in Shubh Honda showroom, Bilaspur(C.G) through pick & drop system. I have send my car for servicing on 29th Nov, 12 but they have not informed me regarding this cut/hole and when I asked for this then they told me that there was a puncture and they have attended this.
I use this car for long drive purpose & purchase this Honda city car for their class & fame, so I don’t want to take any risk on this matter.
Without any compromise, I want this tyre to be replaced with new one ASAP.I request you to kindly instruct your dealer to replace this immediately for the sake of my mental peace.Waiting for your quick postive reply.
Regards
Sunil Sinha
Mob. No-[protected]
Bilaspur(Chhattisgarh)

SUB : Engine overheating problem of our Honda City-DL 4C-AH-0625

Dear sir,

We are very much sorry to inform you that above mentioned Honda car is registered with Aditya Birla Chemicals India limited – Renukoot (Uttar Pradesh) and last year we had a problem of overheating of Engibe of the car and it was shown to your authorized service center M/s. Surekha Sales Pvt. Ltd Trident Honda - Allahabad on 28.3.2012 and the complain launched for “GADDI CHALTE CHALTE GARAM HO JATI HAI” it was checked by your authorised team and they put the remark on final bill that “CHECKED AND FOUND OK”. Invoice No. 1101859 dated 28.03.12 (for your refrence)

However again during transit from Renukoot to Varanasi on 17.04.2013 again the same problem of overheating was observed and when we contacted M/s. Surekha Sales and Pvt. Ltd Trident Honda - Allahabad over phone they advised us to send the vehicle to service center at Allahabad and as per their advised we send the vehicle by towing to the said place. On checking the vehicle at above service center they given us the estimated cost of repairing is for Rs. 93, 557.00 (Rupees ninety three thousand five hundred fifty seven) which is very much on higher side

Now we are of the opinion that if the engine work is there for the said vehicle then why it was not traced out in a last servicing, when our vehicle went to service center for the overheating problem and we specified the same. It is not expected from Honda city that after the clearance from service center within a year such a major breakdown can take place.
In the light of above, we would like to say as being a one of the leading brand name in four wheelers car segment got a responsibility towards the customer satisfaction at first level and the good customer should not be overloaded due to improper checking by service center and the fault of our vehicle could not be traced-out resulting again break down and heavy repairing cost.
Please look into the matter and do the best needful at your end and please revert back at your earliest with the satisfactory response.

With Warm Regards,

Ravindra Sitani
Jt President
Aditya Birla Chemicals (India) Limited - Renukoot
M - [protected]

I am from coimbatore. It is been learned from newspapers that the power window control panel will be replaced for 2008 models as they have complaints. but the dealers at coimbatore told that they are not yet received any orders or instructions from the company. Please do the needful as my car having the complaints.

DEAR SIR

WE HAVE PURCHASED HONDACITY CAR 1 YEAR BACK BUT NOT GETTING PROPER SERVICE FROM YOUR DEALER.

KISHAN
[protected]
[protected]@gmail.com

I am sourabha, i booked Honda DIO on 16/9/2009 but still i am not getting good response from the dealers. if you people cant able satisfy customer need means is there any need of booking.if you cant satisfy the people means then please close your show room which is not useful to the customers.

I am sourabha, i booked Honda DIO on 16/9/2009 at at Palace Honda showroom, Saraswatipuram Mysore. but still i am not getting good response from the dealers. if you people cant able satisfy customer need means is there any need of booking.if you cant satisfy the people means then please close your show room which is not useful to the customers.

Mr. Rajeevan,

I too agree with your experience in this service center. My brother also faced lot of sme issues from this service center Lakshmy motors, valiasala, trivandrum. Now he stop giving service to this particular service center.

I hope they will take some action with respect your complaint.

Regards... hareesh

hero honda had not developed the engine internals. Perhaps it should try a vertical cylinder position engine. Engine noise, engine getting chised, valve damage, valve leakage, oil pump malfunctioning and stiff gear problems have not been sorted out

sir. i purchased hero honda passion in jan2008.from 1st day of purchase ther was a problem in gear. at that time dealer assure me it will remove latter when you will use it. but still it remain same. i made so many time coplaint to dealer, but he is not taking care of this matter.

what should i do...



hopping for a quick responce..



MATA PRASAD SINGH
OPP. O.B. C. BANK,
KHALILABAD, SANT KABIR NAGER
[protected]

Dear Sir / Madam,

I had purcased a Motor Bike, Hero Honda Splendor Plus from authorised dealer "DEV VAHAAN PALWAL". The Chassis No. of my motor bike is MBLHA10-EE89MO4804 and Engine No. is HA10EA89M08355. The Engine is making different types of noises. We have already complaint several times to the authorised dealer for last Ten Months, even they have not make us satisfied.

so you are requested to please look the matter at earliest posiible.

thanks.

Dear sir / madam
I had purcased a motor bike HERO HONDA GLAMOUR DRUM SELF from authorised dealer VALLI MOTORS IN PONDICHERRY my bike chassis no MBLJA06E89GA02492 . engine no JA06EB9GA02599 rig no PY01 AU 5532 the engine is making different types of noises we have already 3 times engine open is to the authorised dealer VALLI MOTORS INPONDICHERRY for iast 12 months even they have not make us satisfied so you are requested to please iook the matter at earliest posllble THANKS

Dear Sir / Madam,

I had purcased a Motor Bike, Hero Honda cbz extreme from authorised dealer "sangam motors"kathua(j&k). The Chassis No. of my motor bike is MBLkc12ec9gdo1530 and Engine No. is kc12eb9gdo1626. The Engine is making different types of noises. We have already complaint several times to the authorised dealer for last eight Months, even they have not make us satisfied.

so you are requested to please look the matter at earliest posiible.

thanks.

Dear Team,

This is Selvakummar V.P from Erode. I am Hero honda Customer. This is complaint about poor

customer service and dealers behaviour about MSK motors Erode, Tamilnadu. Before one month I given my

bike to service and Engine Complaint to MSK motors. At the time I told engine valve complaint to service

people. After my service they didn't do proper service and rectify the engine complaint. Then I will go the

MSK motors manager he doesn't properly answers to my problem. ATLAST I DISAPPOINTED by MSK

motors and HERO HONDA. Then I went to other Hero Honda Dealers I rectified my problem. Atlast MSK

manger speech disappoints on my confidence of HERO HONDA company. I didn't expect this kind of

irrespective speech from MSKmotor manager. Note this problem.

BIKE NO:TN 34 H 0344
Mobile No: +91 [protected]


Thanks and Kind Regards,
Selvakummar V.P

Hi All,


I had got my bike serviced on 30 Dec-08 by R.S. Automobile, Alambag. I had complaints about some oil leakage below the gear assy and oil meter was intermittently working. I had visited three times to that service center for same problem every time they did something & but could not rectify the problem to my satisfaction & root cause of the problem is still very much there.
Due to which I am not able to drive my bike smoothly.


Hero Honda being a very reputed brand all over the India, we can not expect such kind of sub standard services from them.

You are therefore requested to look into the matter & instruct your said service provider to get the problem rectified up to the satisfactory Level.

Customer Like me have felt..that the staff of this centre need to have improvement in their Technical Competency & How to interact with customers as they were very rude to us most of the time.

Name : Mahendra chaudhary
Mob: [protected].
Bike : Passion plus
No : UP 32 BH 4189

Thanks
Mahendra chaudhary

Dear Sir
I am kamlesh kumar gupta
i am purchase your bike hero honda spledar + in[protected], my vechile no. is rj 14 vs 0949, engine no.is ja10eea9b06363.dealer of purchase (supreme motors & service center) transport nagar, jaipur.
my vechile problem is vechile is reguraly vibrate & bubling in top side.my vechile is four time service in this center but sevice provider is not soluation in this problem ignore & not responce.so plz my requist you .you are suggest in this service center plz soluation in my problem.as soon as other wise this mettar transfer in court.so im inform first time in this company.
thanku
kamlesh kumar gupta
[protected]