Honda Cars India Complaints & Reviews

waste calicut K.T.C (Kerala)
beter Aditya

Activa — NON DELIVERY OF INSURANCE DOCUMENTS

I PURCHASE Activa Froma Nawab Honda, South City -1, Gurgaon on 13/03/2009. At That time they said your insurance document sent to you tommorow by corrier .Regarding this i have talk phonically to Mr. Rana, Mr. Rakesh, Mr Saurabh at Nawab Honda regading this, at every time they said tommorow your document will reached by corrier, but today dated 21/03/2009 i not get my document . Due to this i am Unable to put my file for registration. It will be very said to me if i will not completed my RC soonly.

Dear Sir,



I am going to share with you the poorest customer service ( very bad Experience) at one of your Dealer ship named : MALWA MOTORS (P) LTD, Address : 27 Plili Kothi, Khanpur, M.B Road New Delhi 62. India.


I planned to purchase the new model of HONDA ACTIVA dated: 12/07/2009. I visited to the above dealership to buy my new ACTIVA. First they asked me to submit all the documents and money which I did and waited for delivery which they promised me to deliver on the same day.


They kept us waiting and suddenly they said that they will not deliver it on 12th July because papers cannot be completed with a very bad and loud tone . No respect for the customers. They took the entire money i.e 42, 000Rs earlier and when we asked them to return the money they said” paise to hum nahi lautate jo karna hai karlo., aur kisi ko bhi bula lao company se koi kuch nahi kar sakta” means, we will not return the money, do what ever you want to do, and even company personnel will not be able to do anything in this case.


They gave us only GATE PASS and the Red book( User’s Manual) and said that keep it and these are the only papers which they can give, ( no insurance no Purchase receipt).


We fought for the delivery and after much argument they said that papers will be processed at their another branch which is in LAJPAT NAGAR – NEW DELHI.


We personally along with the executive of the dealership went to process the papers which took 2 hours.


Then comes the prices variations in the Accessories.
Showroom executives said that side stand cost Rs 110 but after fitting it they charged us 198Rs.


Again poor customer service and lack of communication among the executives.
The entire process took 5 hours which is too much for delivery.

I personally want to take the action against the Showroom Manager and the executive.


It’s a matter of prestige for the customers and the company. I am surprised that company do appoint such mismanaged and unorganized dealers.

This is for your information
Thanking You.
Mohd Tariq Khan

NON DELIVERY OF ACTIVA BOKING DT. 13.7.2009 BOOKING NO14042 RS. 500/= ADVANCE DEALER NAME KARISHMA SCOOTERS, RAMPUR ROAD, MORADABAD 244001
DEEPAK JAIN, ADVOCATE, GANJ, MORADABAD
PNO.[protected]
DT.6.8.2009

TUSHAR JAIN C/O SHRI PRAKASH CHAND JAIN, MORADABAD

I have booked my honda activa white colour on 1-6-1009 by no. 5293 at Auto worldAmbala Cantt.. Till date no activa is delivered to me. yesterday whenI called sales manager Mr. varun attended me from Auto Word, Ambala Cantt. to deliver the same today i.e.[protected]. but todaywhen i went there, they did't even listen me and said that whenever they got the supply from the company they will call me and only then they can do the delivery of the above said vehicle to me. They even did not bother to listen to me. would you please tell me how many white colour Honda Activa were supply to the above said Dealer and upto which booking number they have supplied the same to the booker and how many they have supplied the same without the booking of the same.
thanks

My vehicle has a body skretch problem since Dec-08, which was purchased in Nov-06.The Dealer at Bharuch Gujarat, M/s Navsarjan Motors is not listening.Milage is also very low 2 the tune of 36-38 K.M/Lit

Dear Girish,



MY JOB CARD NO: 2850



I HAVE BEEN FOLLOWING UP WITH PRATUL SOMAJIGUDA FOR PAST 30 DAYS AND GOT NO RESPONSE.



THE VEHICLE IS GIVEN FOR REPAIR ON 02/05/11, INSURANCE CLEARENCE GIVEN ON 10/05/11.



TILL NOW THE STORE MANAGEMENT IS SAYING THAT STOCKS ARE NOT AVAILABLE.



I AM CO-ORDINATING WITH MR. ASHOK (ACCIDENT INCHARGE), MR. MAHESH (CO-ORDINATOR), MR. MAHIDER (STOCKS PERSON) FOR STOCKS.



HAVING SUCH A HUGE BASE, IT IS NOT ACCEPTABLE OF NIL STOCKS FOR MORE THAN ONE MONTH.


I HAVE BEEN TRYING ON [protected] FOR PAST 10 DAYS AND NO ONE EVEN ANSWERS THE CALL.

VEHICLE NUMBER: AP 28 DF 7235


MY PHONE NUMBER IS [protected], [protected].

Dear Sir,

The Dealers because of good demand are on a looting sphere.They should understand that customers are not new to buying these items & attending to complains is their duty.

They are charging even in the waranty Period and even after charging the vehicle is not performing up to the mark.

ONLY GOD TO SAVE PEOPLE FROM SUCH HARASSMENT.

Dear Sir/Madam,
I own Honda Activa 11 month ago It is still in warranty period and is recently serviced for the forth time at an authorised service centre. at that time tere were some noise in vehicle. i complained for that but servicing man said it is ok. after one week back wheel of vehicle was jamed. then i called up to service center they sent a machanic for repairing. he opend the back wheel and told all baering are broken. after that they charged me for repairing. they tell me that baering are not considered into warrenty. Please tell me why how it is possible that bearing are broken within a 11 monthes. please tell me facts of the case or taken any right action against service centre.

same problem i am phasing

I too facing the same problem since 8 months. i purchased on Jan 2008. its vibrating at even in lower speed 45-50 km/hr.All of the features are all good. My 6 free services completed. but the problem is not solved yet. Planning to sell the bike.

ya honda shine is a defective product.i purchased 3 months back ie feb 2009.
i complained to Service center but they say honda shine has a normal and common vibration. which is to them but from my side its a problem.
i complained to Honda company online they also said that the design of honda shine is as per costumer feedback and suggestion.
i could not understand which costumer wants the bike to have a vibration in his bike.
the fault is of honda people and blaming on customer.

now i am just waiting for the reply from them and if no response of my full money refund then going ahead with consumer court.

Hai, ..

Iam going to get shine, ..this months ..but, other person are telling..shine is vibration to speed 45-50 km...This is ture???? please replay me soon...

yes... shine bike is vibrating after 40-50kmph... i got the same answer from honda show room that usually shine bike vibrate after 40-50kmph. but in my first visit to showroom to purchage, they told me that bike will ride smoothly but it is not so great about this bike. my old hero honda passion plus was far better than shine. i bought this new bike for 68k. i feel very sorry for purchaging

I gave my vehicle Karizma for repair following a breakdown ..on 12th may

the order for the required parts were placed on 15th from Parts Cottage the authorised parts delaer..

Its been 3 weeks i still am awating those parts and daily i have been told it will take 2 days more...

very interesting...indeed...
One can do nothing but wait wait wiat...cant even provide a temporary service vehicle..till this is being repalired...>>>
Poor show////..

Is any body listening??

please send me email id head office hero honda

Hero Honda Karizma — Broken Product Sold to Me

This is regarding my bike(hero Honda Karizma) which i purchased on 15/12/2008, i took the delivery of bike by evening 6.15pm, there was few scratches in the side damper in handle bar, i thought they might have scratched it while unloading the bike so left it, today (17/12/2008) i noticed the fairing has many bruises in the bottom and a portion broken, as its black in color its not highlighted and i could n find out, my friend who owns the same model noticed it and informed its broken, then i came to know the bike has fallen somewhere, as without falling the bruises won happen, i took it to nagappa motors near kellys(chennai), the person told its the NEW DESIGN and left, then around 5 people came and I explained them one by one, they left telling i should have noted it while purchasing (IF THE DELEVERY PERSON THINKS ITS A NEW DESIGN HOW DO THEY EXPECT THE CUSTOMERS WHO IS TAKING THE BIKE FOR THE FIRST TIME TO KNOW ITS A DANAGE), Do U think the customers wil hope to get a accident bike so wil be searching completely all the things while taking the delivery, its really bad such a big company has a poor franchisers who treats the customers like dogs, before purchasing the bikes the showroom people treat the customers nicely and if we go with some problems they treat us as burden, i have not yet registered my bike and won do it unless the problem is rectified...

P.Prashanth
[protected]

Hero Honda Karizma — On road Price

Hi all,
What is the on-road price of a brand-new HH karizma in Bangalore in today's market ?
Is it high/ okay ?

i m anil from muzaffarnagar city i m buying hero honda splender+ in 7jun2009 and at pergent bike doing bublling i m told the engnier but he told me u try this 100-150 km and then i chek this problam .

i m going there in 28jun2009 and i m show this problam but the ingenir is ingnore me and he not chek this problam properly .

i very apset for this problam if any person help me pls mail my id i m very thank full for this person
plsssss give me respons...ur ...friend

service very bad

If any customer goes to HONDA ACTIVA DEALER with complaint that there is self start problem, they have on common thing to do that Battery charging is required & you will have to pay for this as it is not covered in waranthy.

This is absolutely un-agreeable.

Check with any EXIDE dealers and they will tell you the truth.

It was really sad ending story to hear from you. I am an owner o[censored]nicorn from 1st sept 2006. My best advice, Honda Unicorn is certainly the best affordable and relaible bike around. But not the service. It is the worst service providing two wheeler company in India. I had and having the worst possible periods. Please donot give any money other than ex-showroom price + life tax + insurance + cess (Rs 50/-) + Registration charge (Rs 60/-) stay away from 900 Rs engine warranty. It is a case after 3 years.

my name is sreejith i booked honda unicorn at ktc honda at calicut kerala on .13.02.2009. daily i called to the office and weekliy iam visiting also last time they told me that 20 bike is reached but all are highly scrached so that it cant deliverd so wait for 2 weeks again iam asking finally its a bike am right

Dear sir,

I am using the honda unicorn, purchased on6-8-2007 in Anna nagar J.S.P Honda.

we are using very proper maintance. Engine oil changed in every 1500 to 2200 kms.

toatal kms reading in 30000/- to 31000/. i purchase as on date . i changed in chain spacket set in 1 time & cluch plate set every thing changed new in honda service centre.

My bike las 2 months before . we are facing problems in fork & handle bar some problems.

so that is reason ist we are service in choolai J.s.p honda . two days in stay bike in choolai service centre. but person not done fork problem( particularly i mentioned the fork lite bend in right side)
person not done proper service ( This service centre per day 40 to 50 bikes service doing No proper service .

2nd time we are service to J.s.p Honda Moolakadai,

same problem imentioned . But he is also Not Done proper service

gear problem very hard & accelerate problem very hard in the front fork & very tite to driving i mentioned all information . But he is not handling same problems.

3rs Didar motors service done 20 days gap .
same problenm not cleared .

Kindly request to Honda service centre .
Not done in proper genral services
1.Water wash very poor.
2.Gear related adjustment Not Touch the part.
3. Accelerate & pick up Dont touch the service .

I very like to Honda. smothness is bike is very nice other brands honda.

Kindly Your service centre each service charge with more than 500/- bill value

suppose you want to require in service bill . YOU REPLY i Scan & attached No problems.
Bike is good, service persons very worst service in bike.
kindly small suggesion .

Please ONE HONDA DEALER NOT GIVE TO SALES & SERVICE .This is my suggesion because not concern with service . Again i tell you Honda is a good product. Dont spoil our Brand name .


All the service centre motive in once customer deliverd work complete.

please treated us our own bike.
My contact No:[protected]

Bike NO:TNO5 V8245

Dear Sir,

I have purchased Honda Unicorn from adhithya honda calicut on 12/05/2009 my frame no is ME4KC093D98061911 and engine no KC09E1063026. model code CBF150S .dealer code KL020002 .I have occured a problem with handle (boll racer)and found rust in some parts of my veichle.i have already said to techinical officials. but my complaint has not be rectify till now.
Hope you will rectify my complaint and how can I advise to my friends and reliatives to purchase the veichle.

Regards

ANISH MALIYEKKAL
MOBIL NO:[protected]

Sir,

I am Abhilash residing at Cochin, Kerala. I have booked Honda Unicorn on 03.03.2011, after six months i got the vehicle on 26.09.2011.Onthe next day the vehicle shown some sevre complaints like gear slipping, sound changing, seat complaint (not fit) and Oil leake from engine i have informed about the complaint on the next day to Muthoot Honda, Cochin and they did not give me satisfactory answer about the complaints and also told me that the complaint may due to manufacturing deffect. So i request you to kindly look in to the matter and take neccessary action as early as possible.Awaiting your positive reply.


Regards,

Abhilash

sir i request you here channapatna showroom is not good service and not good parts and not good behavior so please help me sir ...

HERO-HONDA Passion Plus — Noise in Fourth Gear

Dear Sir,

I, Patel Amit had purchased one new Hero Honda Passion Plus, Blue color on October 2, 2008.On the day of purchase I had not taken test. After purchase it, I found some Sound in engine which come in fourth gear only. On the same day within in a one hour I had contacted our sub dealer for Problem. He had checked and said that that “is due to new engine. It will be solved automatically when you move up to 200Kms.”After that I had moved 500Kms and I again complain him regarding Sound. He said “that after one service, problem will be solved”. At present Sound problem is increase very much also a vibration occur in vehicle. Recently I had contacted our sub-dealer and dealer in Mehsana.They both have give improper answer to me. Now I am most unsatisfied from Hero Honda. No one is ready is solve problem after money. On today, total moved Kms are 1786.I request you to solve my problem as soon as possible. Your dealer and Sub dealer had only one answer that “ Your bike is under warranty if something occur then we are here” .I say that is OK but at present time. I am waiting for valuable reply.Details of Dealers are as follows.This is my reminder to you taht my problem is also unsolved by you.

ya i have got the same problem. the bike vibrates above 60km/h

Dear Hansraj,
You may call local area office of Hero Honda (contact numbers given on the Owner's Manual ) or[protected] if the same problem persists again.
You can even email it to [protected]@herohonda.com or [protected]@herohonda.com or [protected]@herohonda.com
Regards

ambition spare not avilable in kollam

I have purchase a bike from your one of the dealer but we find defect in the engine on the very next day and we place the report at the dealer's service centre they find the fault and revert us that there is a fault in the engine we will replace that.
But our concern is that why they give us such a thing to us.
Now we want the whole bike to be replaced so

pls do the needful
as soon as possible.
thanks regards
pratik chauhan