Dear Sir,
I wish to draw your kind attn. that I have purchase 02 Activa scooters for my children, one in april, 07 and another in July'08. The New one is having problem in it's front portion and it shakes while driving. I have contacted three time to your authorised dealer at Gwalior M/s A.S. Motors, every time they said that the problem has been rectified but it was not so. In fact, today i.e. on 02.09.08 I have again given them the vehicle to rectify the same problem.
It is my humble request to look in to the matter and instruct your authrised dealer to replace the defected part if any, and rectify the problem.
If the similar problem arises again, I will have no choice but to scrap your product, since it dangerous to drive.
Awaiting for your prompt action in the matter.
Thanks & regards
P. Jha
Cell.;[protected]
Gwalior(M.P.)
Aug 13, 2020
Complaint marked as Resolved
I m Nadeem Ahmad, I purchased a Hero Honda CBZ Xtreme (Black New) on 11th of January 09 form Vasant Automobiles, Lohia Nagar, Ghaziabad. (U.P.).
Model : CBZ Xtreme
Colour : Black
Regn. No. : UP 14 AU 3184
Engine No. : KC12EB9GA01104
Frame No. : MBLKC12EC9GA01225
Now i m facing a big problem in my bike which is colour defect problem, now so many red colour spot came on fuel tank, and some on other parts. On 7th of June i was submitted my complaint in Vasant Automobiles, Yesterday(24.06.09) one of your service engineer Mr. Rohit Nigam came to Vasant Automobiles & he saw my bike then he told me that it is not manufacturing defect, i want to know if it is not manufacturing defect then wthat is this, why it is being defect of colour on my bike, Mr. Rohit Nigam is not able for the post of Service Engineer/Inspection Engineer/Observer according to me, because he told me that it is other colour from above side, then i told him that i[censored] r right then prove it that it red colour spots are from above side & then Mr. Rohit Nigam was quite. Company is responsible for it & Now I want replacement of some these parts which is defected.
In this regard your earliest action will be highly appreciate.
Thanks,
Nadeem Ahmad
House No. 426, Block - F,
Sector - 23, Sanjay Nagar,
Ghaziabad (U.P.) 201002
Mob. : [protected], [protected]