May 20, 2008
From,
Shobhit Dwivedi
14, Mahavir nagar,
Near Visat Petrol Pump,
Ganghinagar,
Gujarat, INDIA. Ph. [protected]
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Bad performance o[censored]nicorn Motorcycle Battery.
Dear Sir,
I my self Shobhit Dwivedi one of your customer o[censored]nicorn Honda (Model Code CBF150P) I purchased this bike on 02nd September 2006.
After completed of its three free services it had been found that his battery is not responding properly, after communicated same to the dealers from where I had purchased bike, I got proposed by them to drop it same battery to the respected authorized service center for recharging (received back on 12/06/2007) for this particular process Panjab Honda had coordinated very well.
But, even before every free services I launch same complain for the battery but it had not resolved by the dealer / Service center properly.
However after competition of warranty now it is a situation that due to their negligence battery had gone totally out of order and due to it I am facing a lot of problem.
So, it is to request you to do the needful and help us to replace this faulted battery with correct one.
For your reference Please see below mention details:
Vehical Type: Unicorn Honda, Chassis No. ME4KCO91D68014743, Engin No. KCO9E8015274
Vehical No. GJ-18-R-906 Date of Purchasing: 02 Sep 2006.
Dealer Name & Address: PUNJAB HONDA, Punjab Autom., Maruti Ctr., Nr. Gurukul, Drive-in Rd., Ahmedabad-380052. (Code No. GJ[protected]
Battery Type AB 2.5 L-C HMSIL
Code/ Sl. No. BBF6 No. 027300 AMCO
1st Service dated 16/10/2006 coupon No. 66846.
2nd Service dated 07/01/2007 coupon No. 66846.
3rd Service dated 03/03/2007 coupon No. 66846.
4th Service dated 11/05/2007 coupon No. 66846. (Complained for Battery)
5th Service dated 02/09/2007 coupon No. 66846. (Complained for Battery)
6th Service dated 21/11/2007 coupon No. 66846. (Complained for Battery)
Expecting positive response from your end.
Sincerely,
Shobhit Dwivedi
[protected]
Aug 14, 2020
Complaint marked as Resolved
my self swaraj and I am working in ludhiana with MNC as a software engg.. now I tell you my problem actually I have brought a bike .. stunner 125 cc, in oct 2008 it is in full guarantee and I purchased it cash price of 57000/-
Now till today. I have continuously visited cargo Honda dealer due to some of my problems mention bellow
1 Starting problem (self start)
2. Head lamps not working
3. Horn not working
4. Indicator not working
Due to this problem I am unable to even drive my vehicle properly and got risk too. I travel my bike between chandigarh, ludhiana, ropar and nawanshahr. so on highway there is lilbit risky to ride. I have purchased this bike from nawanshahr .
I have visited at the CARGO HONDA Garhshankar Road, Nawanshahr Ph.:[protected], 507828, 329878, in month of October and November for services and for our problems mention above . but they just charge the battery and give it to me.After 15 days same problem came out .
yesterday on 9th march 2009. I visited pioneer Honda ludhiana to solve my problem . with reference of my friend .
They checked the bike and told me to wait for 10days to work out the process in which they will check the battery and if it is not working then .they replace it and give me new battery after 10days ..so now I have suffer with this problem from last six month and the person jaswinder singh at pioneer Honda ludhaina told me to not give any substitute of the battery for the mean time.
I have to travel a lot so in between ludhiana, nawanshahr, ropar my bike horn head lamp and indicators not working I have very much suffered this thing during riding of bike ..
In case any misshaping happened with me then who will be responsible for that... Because I have ride this bike without horn and lights from last 3 months.. some time it works and some time it will stuck but last two months It doesn’t work … kindly help me
I have told mr jaswinder singh to give any substitute for the mean time but he said I didn’t have any substitute.I told them to start my horn at least because I have got problem during riding.. Then said I didn’t do any thing in this case
kindly help me in case I have attached all documents with then mail with job cards of service .If you will be able to do some thing for me I will be very much thank full
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Thanks and Regards