May 20, 2008
From,
Shobhit Dwivedi
14, Mahavir nagar,
Near Visat Petrol Pump,
Ganghinagar,
Gujarat, INDIA. Ph. [protected]
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Bad performance o[censored]nicorn Motorcycle Battery.
Dear Sir,
I my self Shobhit Dwivedi one of your customer o[censored]nicorn Honda (Model Code CBF150P) I purchased this bike on 02nd September 2006.
After completed of its three free services it had been found that his battery is not responding properly, after communicated same to the dealers from where I had purchased bike, I got proposed by them to drop it same battery to the respected authorized service center for recharging (received back on 12/06/2007) for this particular process Panjab Honda had coordinated very well.
But, even before every free services I launch same complain for the battery but it had not resolved by the dealer / Service center properly.
However after competition of warranty now it is a situation that due to their negligence battery had gone totally out of order and due to it I am facing a lot of problem.
So, it is to request you to do the needful and help us to replace this faulted battery with correct one.
For your reference Please see below mention details:
Vehical Type: Unicorn Honda, Chassis No. ME4KCO91D68014743, Engin No. KCO9E8015274
Vehical No. GJ-18-R-906 Date of Purchasing: 02 Sep 2006.
Dealer Name & Address: PUNJAB HONDA, Punjab Autom., Maruti Ctr., Nr. Gurukul, Drive-in Rd., Ahmedabad-380052. (Code No. GJ[protected]
Battery Type AB 2.5 L-C HMSIL
Code/ Sl. No. BBF6 No. 027300 AMCO
1st Service dated 16/10/2006 coupon No. 66846.
2nd Service dated 07/01/2007 coupon No. 66846.
3rd Service dated 03/03/2007 coupon No. 66846.
4th Service dated 11/05/2007 coupon No. 66846. (Complained for Battery)
5th Service dated 02/09/2007 coupon No. 66846. (Complained for Battery)
6th Service dated 21/11/2007 coupon No. 66846. (Complained for Battery)
Expecting positive response from your end.
Sincerely,
Shobhit Dwivedi
[protected]
Aug 14, 2020
Complaint marked as Resolved
The Managing Director
Honda Motorcycle & Scoter India (Pvt) Ltd.
Plot No : 1, Sector : 3
IMT Manesar
GURGAON -122 050
For the attention of : MANAGING DIRECTOR of HONDA MOTORCYCLE & SCOTER INDIA (PVT) LTD.
Subject : Complaint against ‘AUTOWORLD’ Kurukshetra.
Dear Sir,
This is in reference to my complaint dated 28 March, 09. I want to bring it again in your notice that no action is still being taken regarding my complaint against your dealer of HONDA in Kurukshetra who betrayed us to clear his old stock.
I am a working woman. I needed a two wheeler and I was planning from a long time to purchase a scooter which suited me best. Different people guided me to purchase a SUZUKI or KINETIC bike. But after gathering lots of information from here and there my search ended at HONDA Activa. When I came to know about the new model of Activa I demanded the same from dealer of Kurukshetra. But he showed me the old model by saying that it was the new model. As HONDA is a very reputed company I never hoped to be deceived by it. But just after a few days when I saw the new model I felt that I was being cheated by such a company. I again went to ‘AUTOWORLD’ Kurukshetra. But this time he changed his statement by saying that he had told me about the new model.
After that I complaint the same matter to customer care, Gurgaon. They also contacted me telephonically. But still no step has been taken. I want to mention here that as I already purchased this bike on finance, I would not be able to bear any financial losses.
Now I am looking forward to your immediate and concrete response related to this matter. I expect a favorable reception from an esteemed company like yours.
Thanks & Regards.
Nitasha Bhardwaj
House # 212, Sector : 13
KURUKSHETRA – 136 118
Haryana. INDIA.
Phone # +[protected]
Mobile # +[protected]
e-mail : [protected]@rediffmail.com