Honda Cars India Complaints & Reviews

I also have a problem with my petrol tank. The rain water goes into the tank. In rainy seasons i have to clean the petrol tank every 15 - 20 days to get the water out of it ( Atleast 1 - 1.5 Litre water is thers every time). And the worst part of it is that they dont do it in the authorised service centre i have to do it with a local mechanic who is now taking full care of my vehicle ofcourse i will neber again go to the authorised service center

Hi all,
i am also facing the same problem, my bottom of the fuel tank is full of holes, i bought it on dec 2004. Wht can we do about this ?

Hiro Honda Spendar+ — Petrol Tank Leak

Dear
Sir/Madam
I had purchased one HERO HONDA SPLENDOUR PLUS motorbike from M/S Visal Motars, Avas Vikas Unnao. On[protected].
The Engine No. HA10EA9HB69797 and the Chasis No. is MBLHA10EE9HB-34005. Petrol Tank Leakes.

Hence u r having insurance they can replace ur bike or they can solve the problem.
if they not directly you can file a case in consumer court. againist the dealer

i booked passion plus on 1st feb 2009 in Sri mahalakshmi motors, korukkupet. I got delivered my bike on 13/2/2009. After a day only i noticed that the stickering in my bike is fake. and the stickering in the doom is like old passion plus graphics. I got cheated. Now i have a doubt whether the bike is new one or used one.Please help if there is any way to replace my bike.

Dear sir,

I have given my two wheeler ( TN-07-AA-6090) service with your dealer VISHNU MOTORS PVT. LTD., Ekkaduthangal, Chennai.
My service bills comes to Rs.985/-, to pay the bill gave my debit card at the cash counter. Without informing me, they have taken from my card Rs.1002/- which is excess of Rs.17/-. When I enquire abount the extra charge, they have not given me proper reply, more over they misbehaved with me by saying " You do whatever you want". I am having cash with me, if they informed to me that there is a charge if it is paid card. I have not found any intructions in Job card and also it is not displayed in the show room.

I am using the your company vehicle for the past 5 years, not faced such a issue with any other service centre. I am very much disappointed and hurted.

With interest I am with HERO HONDA, bringing to your knowledge.

Reference: Job card no.P46535 dated 20.06.09
My contact details: [protected]

dear
fort point service centre

my bike name passion pluse + marron color : no 7242

please change the name first name vinayak mahadeo kadam after change name gunwant kadamALWAYS name

To, Date – 24th November 2009

The Manager
Auto Link
Borivali (W)
Mumbai.

Dear Sir,

My name is Amol Hatgaonkar and I am a proud owner of Hero Honda Passion Plus.
My Chassis no. Is XXX and my registration no is XXX
I purchased this bike from your center on 26th February 2009. This is my first bike and you can understand how much passion I have with this bike. Also to inform you that my elder brother was working for Hero Honda authorized center (Suri Automobiles Jhansi).
After having so close relation with Hero Honda I am facing lot of problems because of my bike or lets say because of Auto Link

Given below are the problems.
v When I purchased my bike nobody was bothered to give me a choice in bikes I paid the advance & my bike was ready after 1 week but there were air bubbles in stickers also some scratches were there when I told them they said me I cant help it as the no. Is already written on plate.
v Before III service my horn wasn’t sounding they said battery has gone down I told ok charge it they charged my battery as well as me with rs.50/- but after two days my horn was again in same condition then I again went to auto link this time they didn’t charge me but charged my battery but now again same thing is happening also this is happening with my side indicators also. Then they send the battery to exide saying that this is a faulty battery but when after 25 days the battery came the report was ok. I am still facing the problem.
v When I purchased my bike and first fuel reserve came I noticed that the engine doesn’t go off. Though I get the indication that the bike will stop but when I continue to accelerate it again goes smooth without changing reserve knob means the bike doesn’t off in reserve fuel I told mechanic about the problem at first free service he explained me that this happens to every bike and not only yours but as far as I know bike turns off when it comes in reserve fuel please let me know if I am right.
v I bought my bike on 26th February 2009 after 2nd Service I found that my bikes engine stops in fourth gear automatically though I am in the average speed of 45-50.

Now when I tried to give this letter to auto link people they refused to take it.

So these are “some minor for you and major for me” problems I am facing.
I know sir that you have thousands of customers I am not special but this is my one and only bike and I really don’t want to spend my Sundays at auto link which I am doing since last six Sundays.
Sir there are so many choices in the market of bikes where you can get 150 cc in 60000/- but I went for hero Honda 100 cc because of its durability but now I think I made a big mistake by buying a HERO HONDA PASSION PLUS and now I don’t have any passion for hero Honda motorcycles and I am sure my second bike will not be Hero Honda.

So please I am requesting you to seriously look in to this matter and sort out the problems.

Waiting for written reply

This is the complaint letter which I send to all hero Honda dealers but no reply also when you go and try to register your complaint on website of hero Honda it doesn’t get register I don’t know why

Regards,
Amol Hatgaonkar
[protected]

Kind Attn: Manager

Dear Sir,


I bought the CBZ bike on October 2009 (M/s. Kandy Raja, # 50, Rajaji Salai, Ch-600001) by ready cash payment in the name of A. Susai Raj (Bike No. TN04 AD 7151). We are having problem with the handle bar of the bike from the time we purchased the bike. We have informed your service people about the problem and the bike has gone in for three services every time we give the bike for service the problem is not rectified. This has caused my husband A. Susai Raj serious health problems. I am very sorry to inform you that I am not satisfied of your service. Tell your service person to rectify the handle bar or change the handle bar as soon as possible.

Reply as soon as possible.

Thanking you,


Mr. Susai Raj

SUB : "DELAY OF THE DELIVERY OF PASSION PRO"


Sir,

I am writing this mail from kayamkulam (kerala) .
sir i booked a "PASSION PRO SELF" on HERO HONDA Authorized dealer " POWER CITY,
SHAHIDAR BUILDING, NORTH OF MSM COLLEGE KAYAMKULAM KERALA" .On thebooking period they asked to me to pay FIVE THOUSAND RUPEE for the booking of the above vehicle and then i paid it, That time they said " you will get the vehicle with in one month"
Last week i called them to know about my vehicle booking status.
But they said to me "the vehicle is not yet arrived pls wait one more week",
Last day that is 8/3/10 I called them but they shouted me and said "there is no stock in the shop if you want the vehicle you wait 45 days again . Other wise you cancel it and said they don't get enough stock from KOCHI DEALER "

Sir excuse me what is the problem for this vehicle ? sir pls do further action for this problem


thanking you

by arjun

this is a compliant against a cheran automobiles, hero honda dealer in kerala, neermankara, near tvs motors trivandrum .their attitude & customer servicing is so bad that, no one will come again for purchasing a hero honda from there. MANGER will not be available at any time & 3 ladies sitting there to service all the walk in customers. nobody is there to attaed the clients nor any executives. this is really very pathetic as this will affect hero hondas credibility.opposite to this dealer is honda brand" evm motors & we really have to appreciate them for their service manners.i even remitted 25, 000 rupees for booking a glamour bike before 3 weeks. i went severla times, nobody is there is to answer my queries . called to thier phone several times, nobody is taking the phone. please take necessary action against this only after checking the related issues. u can please check the details, my name is BINOY.V.V. RECEIPT NUMBER IS G22575.HOPE YOU WILL TAKE NECESSARY ACTION AGAINST THESE TYPE OF MONOPOLY BEHAVIOURS IN DEALERS .

not satisfy

sir i am purnima jena, i parches a honda dio about eight months from sabitri motors, ( chandaneswar, bhograi, balasore, odisha .) my Honda Dio have not good mileage and damage my sit lock so i want replacement my Honda Dio.

hi, in andhraPradesh(secunderabad) dealer name FORTUNE MOTORS pvt. ltd(secunderabad), charing ex-showwroom price more then which mention in ur new activa website.

Is it legal or illegal plz inform me as soon as possible.


his Ex-showroom price is Rs.41062 and in ur website secunderbad ex-showroom price is rs.40321.

i talked to dealer also, but the manager of fortune motors, secunderabd said, we will taled to honda person for that.means i didnt find his behavior comfortable in that.
may be the reason is that because in secunderabad this is the only showroom of HONDA moters.

please rely soon

i called to Honda delhi offic, they said call Bangalore offic, then i call bangalore they put my call on hold for 4min & did not responding, so i ended call

through mail i also contacted but no rely came till now.

and its that much big company there is no toll free no. of it. shame on HONDA


Thanks,
neeraj
[protected]

Manufacturer of Honda Activa,
Please note that the FORTUNE MOTORS, Secunderabad, service point is not upto the mark
and when booked for service and complaints lodged in the slip is not attending to the stisfaction
of the customer and charges are making without the work done properly.

Please advise the above service station to adhere to the satisfaction of the customers and
proper care may be taken.

With kind regards,
pradeep

I had booked Shine black with gray disc bike on 13th of May 2009 in Fortune Motors Pvt. Ltd. G01, Lala1 Landmark, MG Road, Secunderabad-05, Ph no-[protected], while booking I was being told that bike will be delivered within 1 month, but unfortunately they did not deliver me bike within time showing different reasons at different times.

Now after a hard talk on 12th June 2009, they have committed that you pay the full amount and the bike is ready to be delivered within 1 day after full payment. So I did the payment full on 17th June with a condition that I will get the bike on 18th.

Now today is 19th June, till date I have not got the bike and the most ridiculous and unfortunate thing is nobody has contacted me about the delivery. And whenever I contact them either I get all time user busy tone of 3 persons(point of contact) or operators say they are not in office or if I luckily catch them by dialing from different number they use to say they do not have status on it, they will get back to me in 10mins and that 10mins never comes.

So I wanted to know what they will prefer now?

1) Cost reduction as per bank rate, because I have paid almost 57, 000 which if I would have kept in bank for this period I get interest for it.

2)Delivery of bike within today.

3)Cancellation of order and refunding the amount with the above said interest.

If this thing does not happen I will have no other option to go legal.

Regards,
Sayak Chakraborty
[protected].

I have also seen their is no responsible person to show the product and answer your question. It like a fish market. Negotiating for off hand purchase etc. Why don't you think of one more dealer in secunderabad.

I booked the honda activa DLX about two days ago from the SRI HONDA (HASSAN) KARNATAKA. When I am went for purchase, I told them we dont need any acceserious with them and My self I will get the bike for registration then they told us we are not selling the activa without any accesrrios OR Registration. If these kind of service they will provide in the future then i am very sure that no one will go there and they loose there customer.

Hi my name is Rama satyanarayana .Andhra Pradesh.I purchased unicorn from pavan honda tanuku of west dodavari district.purchasing after 1 month battery complaint started.after so many visits they changed battery.after replacement of battery charging problem started.i visited show room so many times but there is no proper response.i am charging battery with 20 rs.cost on every week.

Dear sir/madam,


my self swaraj and I am working in ludhiana with MNC as a software engg.. now I tell you my problem actually I have brought a bike .. stunner 125 cc, in oct 2008 it is in full guarantee and I purchased it cash price of 57000/-



Now till today. I have continuously visited cargo Honda dealer due to some of my problems mention bellow



1 Starting problem (self start)

2. Head lamps not working

3. Horn not working

4. Indicator not working



Due to this problem I am unable to even drive my vehicle properly and got risk too. I travel my bike between chandigarh, ludhiana, ropar and nawanshahr. so on highway there is lilbit risky to ride. I have purchased this bike from nawanshahr .



I have visited at the CARGO HONDA Garhshankar Road, Nawanshahr Ph.:[protected], 507828, 329878, in month of October and November for services and for our problems mention above . but they just charge the battery and give it to me.After 15 days same problem came out .

yesterday on 9th march 2009. I visited pioneer Honda ludhiana to solve my problem . with reference of my friend .

They checked the bike and told me to wait for 10days to work out the process in which they will check the battery and if it is not working then .they replace it and give me new battery after 10days ..so now I have suffer with this problem from last six month and the person jaswinder singh at pioneer Honda ludhaina told me to not give any substitute of the battery for the mean time.

I have to travel a lot so in between ludhiana, nawanshahr, ropar my bike horn head lamp and indicators not working I have very much suffered this thing during riding of bike ..

In case any misshaping happened with me then who will be responsible for that... Because I have ride this bike without horn and lights from last 3 months.. some time it works and some time it will stuck but last two months It doesn’t work … kindly help me

I have told mr jaswinder singh to give any substitute for the mean time but he said I didn’t have any substitute.I told them to start my horn at least because I have got problem during riding.. Then said I didn’t do any thing in this case
kindly help me in case I have attached all documents with then mail with job cards of service .If you will be able to do some thing for me I will be very much thank full
--
Thanks and Regards

Hi,
I have got a Honda Activa from Pasankar Auto and had a problem with the vehicle.There was some issue which was engine related and the activa made some noise from engine after the speed of 40-50 kph.I have reported this problem twice and this is the third time I have given my bike to them with the same problem.My activa is under warranty and is lying there from past 7 days and i still haven't received a phone call from there.Instead I myself have to go and take reports about my vehicle.Now who is incompetent? The Company? or our Indian Management?

To
The Service Department
Honda Motor Cycle & Scooter
India (Pvt.) Ltd.

Subject: Regarding dissatisfaction of Honda’s Sales and Service Centre of Ropar.

Sir,

With due regards, I Purchased Honda Activa in 2005. firstly I was very much satisfied with the Service of your Company’s showroom named “Motor Heaven” near J.R. Theater, Kurali Road, Ropar.

But now I am astonished on the behaviour of Motor Heaven’s employees.

They forcefully gave me AMC on 2-4-06 and I serviced twice successfully & satisfied from the service & get it serviced on 13-11- 08 also.

My 3rd Service was due on 1-4-2009. My son suddenly got admitted on February 4, 2009 in DMC due to diagnosing Blood Sugar & lot of money spent on treatment. So due to scarcity of funds I was not able to get it serviced in time. Today I visited for service in the showroom. They refused me very badly & said they will not give free 3rd service & you will say after 2 years to service it. I told that kindly oblige me. The old man & a lady employee told “ ugha gksxk 2nd time”. The question is nothing of Rs. 100/- or Rs. 200/-. The question is such a Company’s name is defamed by such people. Today I got brake lever from there. They took Rs. 91/- from me. Kindly look into matter. Yours is a very good & very-very good vehicle. Everyone likes it.
Yours sincerely,


Date[protected] (Anu Sood)
W/o Sanjeev Sood
2798, Panchsheel,
College Road, Ropar
[protected]

Can you give me bettary warrantly for purchase of new vehical.

After purchase what time bettery will dishounur.

Please give me feedback.

With regards,

Umesh Mehta
Mob No. [protected]

Hi,

I brought new brand Honda activa from lakecity Honda udaipur (raj.) Sub dealer jehra auto. Bhinder (raj.).It is still under warranty.We have till date done three services under warranty, we have done 3rd service.Currently I facing petrol leakage problem from last two months. I am follow up with company regarding this. Company sevice is hopeless & company reprensatative not empowered think. it has manufacturing defect. So I want to change my Honda activa
Customer
Rekha dhakar

I got the same problem with the third service of my honda activa. But there is a mistake from my side also. The service interval is calculated from the date of purchase, no matter how what time or date you did the previous service. The servicing people informed that the warranty is going to void. But I paid the full amount (around 450 Rs) for that service and got the warranty.

Do we need driving licence for driving honda activa in Orissa?

Hi this is kartheek kashayp, i buyed my bike from authorised honda show room delier from my negitive place Nalgonda dist(Nalgonda town). The serive of this showroom is very bad, they are not taking minimum care to customers. Even they are not resonding to customer enquires, they are treating customers as very badly n harshly. One bad instant to me and some other customer is they are using absue language towards customers. We people of Nalgonda town are facing so many problems by this showroom and by the managment and another important thing is the serive of workers is also not good n they are not qulified workers. SO, sir please cancle this showroom delarship and give that delarship to good persons. This my only important and sincer request.

Hey there!
Dont worry you have bought a good vehicle, i own it since may`07 with self/disc.
It is a very good bike and a hit model in 125cc section, then only to withstand in the market which even hero honda could not do on a 125 section.

Find below my explanations for your problems:
1. Continuous sound from back light portion - this is because the portion between rear danger light and the body - This problem exist in all honda shine bike, its just the rear danger light hitting your rear body of the bike. check if the space between the light and the body portion is as same as the other honda shine - if yes, then request the service centre guy to paste a rubber piece at the bottom of the body that touches the rear light from inside. or if the space is between the rear body and the light is bigger than the other honda shine bikes then request them to change the body or rear light.

2. The Mileage issue is kind of the one even i faced during early days - but i have to tell you one thing, if you try and drive your vehicle within 40 KMPH for 11 litre of the petrol and then try driving it again you will see the difference, Fill your tank with 11 litre petrol and drive the bike only @ 40 KMPH untill it goes to reserve, then again fill 2 litre and try driving you will find the difference, if you still getting only 35KMPL then talk to you service people or you file a complaint

3. And finally regarding the sound that you get in the scilencer, that is because the water content in the air hitting a hot body - after driving a long way and parking ur bike you will hear this should but it will very soon go off! as the scilencer cools down quickly.

Hope i have addressed all your complaints, happy biking...

Pr.

Your pune dealer sterling honda service center having following queries

1) Employes badly treted
2) Faults which are attented at the time of serviceing oftenly creats
3) Techinal stafication not done by mechnics

Hi folks,

This is abhijit lele again. I have spoken with both the dealers and they provided me free services without the service manual. HH Achiever production has been stopped and so manual wont be available in future this is what I got as reply from HH.

Both Rajwade Automobiles and Aher Auto resolved my queries and the matter has been sorted out. Apologies from my side that I am posting this reply very very late.

Honda Activa — service related

sir my scootee no DL7S-AK 7096 MY PROBLEM IS SERVICE TIME I ASK MY PROBLEM EX(OIL METER NO WORKING,BACK WHEEL SOUND,BREAK NOISE ENGINE NOISE ) ASKING SERVICE ENGG BUT THEY DONT SOLVE MY PROBLEM WHEN ASK ANY SENIOR PERSON HERE THERE ANSWER NO SERVICE TIME NO WASHING ALL DIRTY
I PAY BILL AND COME NG SCOOTER SO PLEASE HELP ME

SAMEER CHAUHAN
SAMSUNG INDIA ELECTRONICS
B1 SEC 81 NOIDA PH-2
[protected]

YES AGREE

I booked my honda activa two wheeler scooter for servicing at rajpal honda service station, bhopal on 19.07.2013. I got receipt No.8742 for advanced booking. My scooter no.is M.P.04 SC 3898 .On 22.07.2013 At the time of servicing i complained about starting trouble but that problem has not been resolved yet Still i am facing the starting problem. yesterday when i complained they did not give me proper response apart from that at the time of booking . They took 50 rupees for booking amount. I was told that the amount will be refunded at the time of final billing. But they did not given me that amount. please do necessary action. My mobile no is [protected].

Dear Mr.Punj.

I[censored] have faced Battery problem, you cannot blame a dealer or the manufacturer of the Product Honda.
You must realized that the problem was with the battery manufacturer not with the Honda Scooter. Sorry to say that you must change your attitude against Honda product and also for the dealer.
I dont think there is any fault of the respected dealer or the Manufacturer Honda.
Thanks

your after sale service is very poor,

what you mean free servics ONLY FOR WASHING...?

SERVICE OF MUTHOOT HONDA KOCHI..IS VERY VERY POOR& BAD
I AM NOT HAPPY...

Honda Activa — Non delivery and misbehaviour at dealers shop

Dear Sir
I had booked Honda Activa on 26/06/2009, Gray in colour at ur dealer who's outlet is at pipli road.
Till date they have not delivered the same.
I visited their shop with my father (senior citizen) and requested them for delivery but every time i have been told to come after 2 days. today i requested his officer to return my booking amount but he refused to return up to next 4 days and misbehaved with me.
You are requested to take strict action against them.
Regards
Rahul Gupta

not give a quick service. and not giveing a satisfactory answer to asking any query & problem. if any problem to activa they r not attend it & his reply is negative. also say always come evening or next time.

Dear Honda,

This is naveen from tirupur district tamilnadu india. i am really disoppinted with prasanna honda at tirupur, i went to show room for buying activa scooter also we would like to select purple colour at the same time show room people were said colour is not available and will be get in 15days, we are waiting till the date for that colour not yet received
We gave the advance amount for booking in past 20days i really do know y its getting later??? if you cannot supply means frankly to tell us we can source somewhere else either honda or herohonda, tvs, suzuki no problm.
Also your show room peoples are not responding properly since i called several time. whenever we called to them not giving the proper answer pls informed be informed your people to give good responsible to acvhive more..
Hope you can understand me and pls reply when i will get my colour ????

Pls note my mobile No :[protected]

Thanks to all gentlemen who registered their complain against honda activa because I had a plan to go for this product. Now I changed my plan to go for pept after going thro your complaints but this is unfortunate for M/S Honda to select such worst dealers who spoil honda's reputation.

Mohan

To
The Chariman
Honda Company
India URGENT



Respected Sir,
I beg to state you that I, Sri Suvendu Mondal was purchased a bike on 24th Feb 2009 of your branded company from Dhanbad/Jharkhand few weeks ago I have faced an accident and on that accident lots of scratches on the vizer. And on the similar time my bike had the 3rd servicing. So I go to the Honda Show Room at Asansol /West Bemgal, which is nearer to my home. On that date I said staff, that my bike was an accident. One of the staff Mr. Swrup will come and looks my bike, I say him that is there any options to claim the Insurance, Mr. Swrup will say that nothing will happened with your bike.& there is no insurance claimed on the vizer, he said you change it, vizer will available in there show room. According to Mr. Swrup will, I will change the vizer .After completing the servicing & change the vizer, I carefully looks my bike, and there is a disturbance on the handle of the bike, it will not in its exact position, I repeatedly told them the bike handle matter, but one of the staff Mr. Malay diverted & motivated the whole matter and understand me the other objects of the bike for that reason the bike handle will see the disturbance. Depending on servicing staff Mr. Swrup & Mr. Malay’s word. I return from there .When my elder brother ride my bike, he say the handle is not in its exact position .Then I go to a garage, there is a mechanist saw my bike, without touch my bike, he say that the handle, soccer pipe, t & etc will bended. Without depending his word I go to the another Honda Show Room in Mihijam / Jharkhand, there staff also say the similar thing, you may claim the insurance, if you do it from their show room it will take more time to recovery the bikewoner of the show room suggest me to go there from where you change the vizer because it also under the claim of insurance. Then I come back to the Asansol Honda Show Room, and say them to see my bike problem, again that service staff Mr. Malay take a test drive of my bike and said that the Handle, Soccer pipe, T & etc will bended. At that time Mr. Malay say you may claim the insurance for recovery the bike, I say that I have been already changed the vizer, so what will happen now, can you help to add the vizer cost in insurance, he suggest your bike brought from Jharkhand, you may talk with the division office of that insurance company. I will go to the division office of that insurance company, which is located in Asansol, they heard the matter and said that there is NO addition of the cost of new vizer. I reported to the staff of Honda show room Asansol Mr. Malay, he says that who will take the charge of your bike on the 1st day of your bike 3rd servicing, I say, I not know the name of that person, but I identify, he say told body structure how he looks. I say he is little much healthy, then he say that he is Mr. Swrup. They told me come on another day. Again I go there, Mr. Swrup say that he is helpless to make the whole matter. Again Mr. Swrup say come on other day. In this way they rounding me several times. On date 12.09.2009 over telephone Mr. Swrup told come in there show room .he will solve the whole matter, when I reached in Asansol on 15.09.2009, again Mr.Swrup say that he is helpless on claim of insurance on the whole matter i.e he could not solve the vizer problem. Then I told Mr.Swrup that” you say come in show room I will solved the whol matter” and when I come you say that you can nothing to do, again I requesting them many times, but at least not the last they THREATED me & they say that “ you do what you want to do I will see you latter”. Mr Swrup & Mr. Malay HARRASED, HACKLED me many times & both of them are also INSULTING & MISSBEHAVE with me. Then without say any word I just come from there. I’m A State Govt. Employ and my working place is near about 140 km from my home, on behalf of that I will go to Asansol Honda Show Room when they call me, but what I got to go Asansol Honda Show Room several times, nothing but I get lots of HARRASEMENT, HACKLING, INSULTING, MISHEHAVIUOR & THERATNING.

Now sir, suggest me what to do now.
I hope you & your company will take a hard steps against that type of show room & there staff. Kindly give me the right suggestion what I do now.

Please send the suggestion & what type of stapes you will take on that staffs in my Mail ID-suvendumondal.[protected]@gmail.com & [protected]@rediffmail.com .As soon as you get my letter.

My bike registration no.- JH10S2460
Thanking you,
Yours Faithfully,
SUVENDU MONDAL

To
The Chariman
Honda Company
India URGENT



Respected Sir,
I beg to state you that I, Sri Suvendu Mondal was purchased a bike on 24th Feb 2009 of your branded company from Dhanbad/Jharkhand few weeks ago I have faced an accident and on that accident lots of scratches on the vizer. And on the similar time my bike had the 3rd servicing. So I go to the Honda Show Room at Asansol /West Bemgal, which is nearer to my home. On that date I said staff, that my bike was an accident. One of the staff Mr. Swrup will come and looks my bike, I say him that is there any options to claim the Insurance, Mr. Swrup will say that nothing will happened with your bike.& there is no insurance claimed on the vizer, he said you change it, vizer will available in there show room. According to Mr. Swrup will, I will change the vizer .After completing the servicing & change the vizer, I carefully looks my bike, and there is a disturbance on the handle of the bike, it will not in its exact position, I repeatedly told them the bike handle matter, but one of the staff Mr. Malay diverted & motivated the whole matter and understand me the other objects of the bike for that reason the bike handle will see the disturbance. Depending on servicing staff Mr. Swrup & Mr. Malay’s word. I return from there .When my elder brother ride my bike, he say the handle is not in its exact position .Then I go to a garage, there is a mechanist saw my bike, without touch my bike, he say that the handle, soccer pipe, t & etc will bended. Without depending his word I go to the another Honda Show Room in Mihijam / Jharkhand, there staff also say the similar thing, you may claim the insurance, if you do it from their show room it will take more time to recovery the bikewoner of the show room suggest me to go there from where you change the vizer because it also under the claim of insurance. Then I come back to the Asansol Honda Show Room, and say them to see my bike problem, again that service staff Mr. Malay take a test drive of my bike and said that the Handle, Soccer pipe, T & etc will bended. At that time Mr. Malay say you may claim the insurance for recovery the bike, I say that I have been already changed the vizer, so what will happen now, can you help to add the vizer cost in insurance, he suggest your bike brought from Jharkhand, you may talk with the division office of that insurance company. I will go to the division office of that insurance company, which is located in Asansol, they heard the matter and said that there is NO addition of the cost of new vizer. I reported to the staff of Honda show room Asansol Mr. Malay, he says that who will take the charge of your bike on the 1st day of your bike 3rd servicing, I say, I not know the name of that person, but I identify, he say told body structure how he looks. I say he is little much healthy, then he say that he is Mr. Swrup. They told me come on another day. Again I go there, Mr. Swrup say that he is helpless to make the whole matter. Again Mr. Swrup say come on other day. In this way they rounding me several times. On date 12.09.2009 over telephone Mr. Swrup told come in there show room .he will solve the whole matter, when I reached in Asansol on 15.09.2009, again Mr.Swrup say that he is helpless on claim of insurance on the whole matter i.e he could not solve the vizer problem. Then I told Mr.Swrup that” you say come in show room I will solved the whol matter” and when I come you say that you can nothing to do, again I requesting them many times, but at least not the last they THREATED me & they say that “ you do what you want to do I will see you latter”. Mr Swrup & Mr. Malay HARRASED, HACKLED me many times & both of them are also INSULTING & MISSBEHAVE with me. Then without say any word I just come from there. I’m A State Govt. Employ and my working place is near about 140 km from my home, on behalf of that I will go to Asansol Honda Show Room when they call me, but what I got to go Asansol Honda Show Room several times, nothing but I get lots of HARRASEMENT, HACKLING, INSULTING, MISHEHAVIUOR & THERATNING.

Now sir, suggest me what to do now.
I hope you & your company will take a hard steps against that type of show room & there staff. Kindly give me the right suggestion what I do now.

Please send the suggestion & what type of stapes you will take on that staffs in my Mail ID-suvendumondal.01&gmail.com & [protected]@rediffmail.com

My bike registration no.- JH10S2460
Thanking you,
Yours Faithfully,
SUVENDU MONDAL

I am from Patna. Here Honda showroom Pahadiya Commercial service is poorest. In fact in India post purchase service of almost all products is very-very poor. In india dealer & manufacturer r BAAP. Consumer to Saala (Sorry for using this word) thenge par. App kiske pas complain lekar jayeenge. Consumer forums jo banane ke saath hi defunct ho gaye. Police, pahle aapse paisa mangegee. Isliye mere bhai india mein janam lene ki galti kar chuke ho to bhugto. Aaj honda wala mughe & aapko pareshan kar raha hai, kal koi software company karegee. parso koi gas supply company karegi. Dikkat hai ki Patna mein bare dealers most of them are from criminal & political background. Isliya tum use jootiya (shoe) bhi nahi sakte. So mera funda hai is mulk mein rahna hai to, Kahe ko hasiye & kahe ko royiye Aaraam bari cheese hai jamkar soyiye.

Dear sir,

my name is Narmada and iam sorry to inform u that u people are taking so muh of time to deliver my bike...i have already given advance regarding bike...this is not fare for u r company... in the month of 25 th july still now i did't received any confirmation from dealer.. dealer name was FORTUNE MOTORS LIMITED, RANIGNJ, SECUNDERABAD... from past 4 months iam waiting for tht bike...iam doing business...for that business bike is very imporent, past 4 months i got loss 20, 000/-... what should i do tell me...pls respond fastly...make it as soon as possible...or else we have to go through court...call me


[protected]

To,
The chairman.
Honda company
india.

dear sir,

I am dhaval b patel (shakti sulfamic pvt, ltd.) from vadodara, gujarat, we booked honda activa in DownTown motors pvt.ltd. vadodara, guj on 27th sep, 2009, executive booked at 90 days waiting tentative delivery. booking form no. 173 dt. 27.9.09 & till date they are not giving correct status of waiting list., delivery time for futher 30 to 45 days.
but, also same matter my friend booked at other dealer apple automotive, same city vadodara on dt.17.10.09 D.M.S.NO. 00199 With name p.s.pandya rect no. 239 she get delivery at 12.11.09, if you want proff we also submitt,
so pl suggest what can i do, how trust boths are your dealer, same city, company deliver vehicals as per waiting list.,
we trust at honda company, purchase vehicals
from :
dhaval patel
(18.11.2009.)

It is very bad experiance from Honda showroom.i totally loss a faith on honda Products due to service that Authorised dealers Providing.

i have booked Honda Activa Gray colour (Recipt no;4315, dated 08/08/09) from Pratik Honda, Sector 28, Vashi, Navi Mumbai, Maharashtra .[protected]/ 9988 with 60 days waiting period, Yet i am waiting for the Delivery.

SO many times i called them for the delivery purpose but they are not saying exact deliveary status.They are saying this shortfalls from company due to labour problem.
but private dealers are giving Honda Activa on the day booked with higher price.

I want to know why this big differance in the market ?

i want delivery of booked items withing few days.
you forcing us to go to take legal Action.

Please do the needful.

Also In thane Dealears are providing Proper service.
Why this types of Problem occuring ?

You are forcing us to take

To
The Chairman,
Honda Company,
India.
Sub: Regarding the delivery of Honda Activa.

Dear Sir,
This is bhadra from vizag, i m trying to buy Honda Activa since September 2009 but at that time the honda workers were in strike soi got to know that it ll be delayed.Then again after one month i went there for the byke in december at that time strike called off even though they said it will take 120 days to get the vehicle i want to buy the vehicle at least for this pongal but still it is not availble.So i would like to know why it is causing that much delay to get a byke, all other bykes we are getting with in one month.
Are you not able to provide the stock to show room dealers with in one month, we are very disappointed because of this delay, so now we are thinking to go for another byke.
Almost all the customers may think in the same manner only.
Respond quickly atleast now.If it continues it will defentely effect to whole ur business.

Bhadra

To
The Chairman,
Honda Company,
India.
Sub: Regarding the delivery of Honda Activa.

Dear Sir,
This is bhadra from vizag, i m trying to buy Honda Activa since September 2009 but at that time the honda workers were in strike soi got to know that it ll be delayed.Then again after one month i went there for the byke in december at that time strike called off even though they said it will take 120 days to get the vehicle i want to buy the vehicle at least for this pongal but still it is not availble.So i would like to know why it is causing that much delay to get a byke, all other bykes we are getting with in one month.
Are you not able to provide the stock to show room dealers with in one month, we are very disappointed because of this delay, so now we are thinking to go for another byke.
Almost all the customers may think in the same manner only.
Respond quickly atleast now.If it continues it will defentely effect to whole ur business.

Bhadra

To
The Chairman,
Honda Company,
India.

Sub: Regarding the delivery of Honda Activa & service at dealer end.

Dear Sir,
This is Mahesh Patange,
Nashik City,
Delaer Name-Rushabh Honda,
Vehical Name-Honda Activa- Vehical regi. No.MH15 CN-7010.

Hi, I have to complain for delay in issuance of vehical no., vehical service kit.
I have received vehical on 24th Dec.09, but I got Vehical no. & Serivicing kit, smart card on 2.2.10.
It was delayed by our dealer Rushabh Honda, I had called them no. of times for the same but no constructive reply was given.
And my servicing was due on 20.01.10, since I got the kit on 2.2.10, I unable to send my vehical for servicing. When I got the kit I came to know about servicing I immediately sent my vehical for servicing today, here again got the slave like treatment from Rushabh Honda.
I did mention it to Rushabh's branch manager & he cancelled the fine of Rs.100/-
But, I am highly dissatisfied with the treatment given by Rushabh Honda, Nashik. Earlier Rushabh was the only dealer for Honda, so they had monopoly in Nashik & Rushabh consider themselves as a king & customer as a slave.
I request you to look into subject matter & act on it.

I hope you sincerely take serious action against Rushabh Honda, Nashik.

Thanks & Regards,
Mahesh Patange.

Respected sir,

i want to have a new active but your dealer says pay Rs.1000.00 in advace & u will get the delivery after 4 month

kindly look into the matter.

yours

Lalchand Jain
8-466/1, lohar galli
GULBARGA - 585101
KARNATAKA
PH:[protected]

dear sir,

I booked a Activa 24th Oct 09 at OM SAI AUTOMOBILES AT MAHIM (W).
Still i m waiting for
pls do urgently action on it.

at least reply

thanx


regards
r josh

DEAR SIR/MADUM

WE ARE BOOKED HONDA ACTIVA DELUX IN JSP HONDA SHOOWROOM IN KUKATPALLY HYDERABAD ON[protected] BUT WE DIDNT GET MY BYKE TIL NOW I STREGLED IN MY OFFICE IN DAILY MY BOOS SHOUT DAILY WHEN YOU BRING BYKE.
I PAY ADVANCE RS 1000 ALSO WHEN WE GET MY BYKE PLZ GIVE ME REPLAY

WITH REGARDS
PRABHAKAR
[protected]
[protected]

I booked a Activa 24th Oct 09 at OM SAI AUTOMOBILES AT MAHIM (W).
Still i m waiting for
pls do urgently action on it.

thanx


regards
r joshi

To

The chairman
Honda company
India
subject:- regarding honda activa delivery

Dear Sir,

I had honda deo from last 3 years. I am happy with your product. So I want to buy another Honda
product so I go for Honda activa. I had booked Honda activa from your showroom {Maitri Motors, Surat}
by named Digma Tarun Modh . Receipt no- 407 date: 08/12/2009. Cheque no- 106477 (Dena bank). At the time of booking sales man Mr Jignesh has tell that you will get your vehical after 90 to 100 days.
Now at the time of dellivery the showroom staff had telling that you will get your vehical after another 60 days they also said that if you want to purchase activa you must have to wait or cancel your booking.
They said that Honda company is not giving us vehical delivery what we do . We have receive only 8 honda activa in month of febuary.
So my complain is that your company has not enough effenciancy to product vehical than why the showroom salesman are misguiding the customer . At last Mr. Chairman when will I get my vehical delivery.
I repuest to look on the matter and give me respond as early as possible.This type of misguiding will effect to reputation of your company.

thanks and regards
Mrs Digma T Modh
Surat.
Mobile no- [protected]

I bought a Honda Activa in Oct 2008 from Nangal (Punjab). During last free service I had oil change. I asked the mechanic to use cleaning agent too. After he took the old oil into container, another service verbally called me for something to his side. By the time I came back to my vehicle the mechanic had completed oil change and removed the containers from there. I had doubt that he did not put new oil but rather the old one that was removed from the vehicle. I notice that bike gets too hot very soon. There is no mechanism where we can check wrong doing of these big brand cheap practices. Be aware and be present during repair.

Another fault in bike was centre stand. Though I never use center stand but for sake of having it corrected, I asked them, they denied.

Another thing, they set idling too high.

best option is to give some attention to your bike, learn about it and search good mechanics (which are most of the times not in service centers of big brands)

dear sir,

I booked a Activa 24th Oct 09 at OM SAI AUTOMOBILES AT MAHIM (W).

That time he told 3 months waiting but now this each tomuch

Still i m waiting for how much time r wait for this

pls do urgently action on it.

at least reply

thanx


regards
r josh

Dear Sir/Madam,


Yesterday my father purchased a honda active dlx model from prakash honda, D-2, Sector-10, Noida.The Sales executive had committed many things before delivering the scooter.But at last to my surprise, they had not given me the scooter cover, the person told my father that foot rest is not available in their showroom, will be available after 10 days.And he also promised me that we provide 1 ltr petrol at the time of delivery, but after running the scooter for 10 kms scooter suddenly stopped.And my father had to took the scooter on foot to the showroom.He requested for some petrol in order to reach the pump, he found the behaviour of the sales executive very rude.I suppose the owner of the showroom Mr Devinder Gulati has no control on his employees and his company.I request u to take this matter very seriously and take strict actions against the prakash honda showroom.
My father is a senior citizen and retired Doctor from govt hospital.


Regards,

Rahul Agarwal
S/o Dr Satya Prakash Gupta
i-6, sector-27
noida-201301
[protected], [protected]

Hero Honda — misbehaviour of dealer

Its not a complaint

Dear Sir
Today on date 17.10.10 I have visited your dealership Anand FAb auto Sales and Service At chhatarpur M.P. For purchasing a bike Splender Plus/Cd Delux but.
I got surprised after response from your dealer(Mr Anand your dealership owner ) attitude they clearly told us you have to clear choice whatever you have to purchase Splender Plus/Cd Delux but.we are not having facility of test drive
After all we have decided to purchase Splender plus
They are enforcing us . You have to compulsory enrolled in passport programmed
You have to compulsory have to enrolled in extended warranty programme .
They are not agree to give all information about those all two programme
But we got agree to participate in all those programme


But after all they enforced us to Got vehicle registered and insured from your dealership point as per our information they are charging rs 1500 extra from the market for registration and insurance. We are not agree to got vehicle registered from your dealership.
They forcely abused us and return our money and tell to us we not give to vehicle you can out from our dealership. They hearted our emotion and abused us .it totally destroy image of hero Honda .
After all we planned to complained of delaer attitude in Local and News Paper and we are ready to go consumer form
I also want to to know hero honda is enfocing to us got vehicle registered and insured from your dealership poinr
And in chhatarpur area thers is N No.s of dissatisfied customers who are dissatisfied with misbehaver of your dealership attitude not from hero Honda.company can conduct a survey for his dealship behavior (Not Staff Behavior Your Dealership owner Behavior)


Sachin Agrawal

Honda — misbehaviour by dealer

sir,
i mam captain in the indian army. i live in abohar and i went to book a honda activa through local dealer but that dealer is not ready to book it and is misbehaving ,i just want to say that dealership of such stupid dealers should be cancelled as they are spoiling the name of the company also.i will be thankfull if you take necessary action.

Herohonda — DEALERS MISSBEHAVIOUR

HI ,M USING HEROHONDA BIKES FROM ALMOST 15 YEARS...THIS IS THE 2ND TIME I HAD BAD SORRY VERY BAD EXPEIRENCE FROM HEROHONDA DEALER OF KAUP BRANCH IN UDUPI DISTRICT....I ADVANCED TO PURCHASE BIKE "PASSION PRO" 2 MONTHS BACK...TILL GETTING ADVANCE DEALER WAS CATCHING OUR LEGS TO BUY THE BIKE THE SAME DEALER ONCE HE GOT THE ADVANCE HE TOLD WITHIN 10 DAYS HE WILL GIVE THE DELIVERY OF THE BIKE....AFTER 10 DAYS WE CALL HIM AND ASK ABOUT THE BIKE HE SAID COME TOMMORROW BIKE IS READY ONLY INSURANCE FORMALITIES ARE NOT YET DONE AND HE IS THE ONE GIVEN THE TIME FOR NEXT DAY...WHILE WE GO THERE OTHER DAY HE SAID AFTER 2 DAYS ...AGIAN AFTER TWO DAYS HE TOLD TODAY WE CANT GIVE U DELIVERY THE DAY IS NOT GOOD IN HINDU CALENDER...AFTER 2 DAYS HE IS TELLING US THAT WHO TOLD U TO COME ...U HAVE MONEY SO UR COMING EVERYTIME LIKE THAT THIS WITH VULGUR LANGUAGE...NOW ITS GOING TO 2 MONTHS IF WE ASK HIM ABOUT RETURN THE ADVANCE HE WONT BOTHER ALSO...IS THIS IS THE TRAINING HEROHONDA GIVING TO THEIR DEALERS...??THEY DONT KNOW HOW TO OBEY THE CUSTOMER....?NOW TODAY HE TOLD ME TOMMORROW IF I DINT GET TOMMORROW BIKE DELIVERY MEANS WITHIN 24 HOURS I WILL BRING THIS MATTER INFRONT OF THE MEDIA.....THAT IS THE ONLY WAY I HAVE LEFT....IF ANYBODY TAKING ACTION ABOUT THIS FROM HERO HONDA PLEASE ..

Dear Sir

i booke one activa from pickup honda showroom faridabad on dated 03.10.10 colour blue till date 11.11.10 not arranged by pickup honda colour of blue

Please provide urgently.,

ashwani kumar dhingra
[protected]

I' M also faced same problem from the dealer of Kaup Show room. I am booked passion pro before 2 months.I decided to go to consumer court.

Dev honda meerut as well as honda co, regarding scooter, they are harassment me due to my scooter is standing at showroom more that 20days but no movement

today ie 29.12.10 went hm motors, valasravakkam hero honda sales and service centre to give some maintaince of my vehicle. they given voral cotaion rs. 2500(not in written).after complition of maintaince service they charged around rs. 3000. without my intimation they change some parts and made that bill. if ask they r not rady to give answer. even they r not give complaint form also

Respected sir,
I am PRATIK AGARWAL OF LOCALITY GIRIDIH, JHARKHAND.I HAVE BOUGHT A NEW ACTIVA ON 2th DECEMBER, 2010.FROM SHIVAM HONDA, NETAJI CHOWK, GIRIDIHI AM SORRY TO SAY THAT ACTIVA IS NOT WORKING PROPERLY .IT IS PRODUCING MUCH SOUND THAT SEEMS THAT IT MANY YEARS OLD ACTIVA .SINCE THIS PROBLEM IS FROM BIGINING OF THE DAY FROM WHEN I HAVE BOUGHT.I HAVE WENT MANY TIMES TO THE SHOWROOM BUT THEY FAILED TO SOLVE THE PROBLEM. I AM PROVIDING MY CHASSIS NUMBER:ME4JC449LA8161326 AND I AM ALSO PROVIDING MY ENGINE NO:JC44E1038102.I AM PROVIDING MY MOBILE NO:[protected]. MY REGISTRATION NO:JH 11G 1864.
SO, I REQUEST YOU TO SOLVE THIS PROBLEMS AS SOON AS POSSIBLE.I WILL BE HIGHLY OBLIQUE TO YOU FOR THIS.
THANKING YOU,
REGISTRATION NAME &ADDRESS
MR.PRATIK AGARWAL
s/o naresh kumar agarwal
AT.I.C.R ROAD
PS.GIRIDIH(M.NO.[protected])
DIST.GIRIDIH

Dear Sir,

I am Shaik Nadeem. I Book Honda Active for Gift to My Sisters Marriage.
Already booked In Autofin Honda Showroom Ring road Hyderabad. Sales Person said If we pay something Extra instead of 50, 693.00/-. Kindly Let Me Know About extra Payment is your Company policy for earlier Delivery. One More thing Important. your Executives don’t have Knowledge how to Behave customers. They just Behaving Like Vegetable market. It’s not the way of Presenting Our Products. We must have to Respect Our Customer and decently try to Convey for sell Our Product. Your executives just explaining rudely and just attending for formalities. Just they don’t want Businesses sitting for time pass. Your type of Businesses Is Professional But working like unprofessionally. Well what ever I am your Customer last 10yrs. and I Have 2 active and 1 unicorn already. Now Again I want Active to gift my sisters Marriage. Kindly Do need fully to avoid broken our Longtime Relationship with Honda.


I am not Complaining you any Thing just telling you fact what I got from your Peoples. Totally not Acceptable Service.

Please Try to Delivered your Product before 25Feb11. To avoid Miss Understanding.


Booking Date 12Feb11.
Manual Receipt No: - 5238




Apologies for Inconvenience



Thanking Yours



Regards

Shaik Nadeem
+91 [protected] // [protected]

dear sir,

we had given our activa for repairing on 8th march at pick up Honda showroom Faridabad. Earlier they told us that they will charge 2000/-. But after two days they called us and said that they will charge 8000/-. But we had refused to repair and told them to pack it up. But they said packing up will take 2000/-. and they misbehaved with us and even abused us. This is very bad, is this your way to deal with your customers. This is very disappointing.

Hope you contact with us as soon as possible..

from: Umesh kochhar
mobl no. [protected]

hi guys and girls,

plz don't entertaine these (honda) stupid company. honda company is one off the stupid company in this world.

why because thay don't want customer satisfaction thay want only MONEY.

you want book vehicle in this company ID Proof compalsury. i don't know why id proof we are not a pakistani peoples or other country peoples. it is a same for U(Honda).

Chandra
Hyderabad.

I have purchased Honda Activa DLX. Model in 05.03.2010 at Sharau Honda at New Panvel Dist Raigad.and the same is sparingly used only 2780.00 k.m. in last one year. From theh past few month till from completed my 4th free service completed 29.02.2011.The byke is not starting on battery regularly. I always kich start in the morning and that too i have to kick long time.Thereafter it will start on battery after running for some time. While keeping the vehicle idie for more than 1-2 hrs again it will not start on self and we have to kick again.My Complent to Sharau Honda New Panvel. has not yieided ant result.Even the service quality is very poor.

From purchased Honda Activa Dlx Model. with in one year i was facing the very big problems.

Kindly look in to matter & solved the my Honda Activas Problem as early as possible. May i inform you to I am a Central Govt.Employees from Ministry of Communication & Information Technology Govt.of India.

Kind Regards,
Pramod Tupe.

Kindly give the reply same in my personal mail id at [protected]@mumbai.stpi.in

Iam Stephen from A.P, my e-mail Id:- [protected]@ymail.com
Dear, Honda
your compony is going void... people are not crazy to accept ur dramatic behaviour and service, one or the other time the issue will raise a serious complaint in District Forum.

dear sir,

I booked a Activa white color at booking time 17/01/2011 BOOKING FORM NO.407 at HONGA SHOW ROOM FARIDKOT (PUNJAB)
PAR WO HAME YEH KEH RAHE HAIN KE HONDA COMPANY WALO NE WHITE COLOR BAND KAR DIYA HAI OR WO AAP KE NAHI MILEGA PAR HUMNE TO WHITE HONE BOOK KIYA HAI
That time he told 3 months waiting but now this each tomuch

Still i m waiting for how much time r wait for this

pls do urgently action on it.

at least reply

thanx


regards
ASHWANI MONGA
FARIDKOT (PUNJAB)
[protected]

Dear Sir,
Thank U
hello Sir
I m Ashwani Monga From Faridkot (Punjab) .I Have Recevied Today New Honda Activa .From Honda Show room Gyan Honda Pvt. Ltd. .Ab Main Kush Hu ke ap ki company ne hamara saath diya or hame new honda de di jo hame chahiye thi .ab hame koi shikayt nahi hai gyan handa walo se . ok Sir


Thank u
From :-Ashwani Monga
Faridkot (Punjab)
[protected]

To
Dear Sir / Madam,

I Want to inform you that we are not satisfied with the Swati Honda Services at Saharanpur, we are phasing problem for fuel meter. It is not working properly. We inform them every service. But problem is as it is in my Active from when we buy it through the Swati Honda Services, Mr. Sddhique his contact no is [protected] are also not behave properly with us.
Please do something for us. Other wise tell us what we do. Because it is not good to make customer like a fool.
My Scooter no is U.P. 11 AB 0190 Engine No:- JC44E[protected] Frame No :-ME4JC44 (6DA8201523) My name is Subhash Chand.

I need a better response from your side.
Thank you.

To
The Chariman
Honda Company
India URGENT

I have taken HONDA CITY recently on 1st of Sep. 2011.
I felt very bad experience on quality of parts within a week time I found bubble on front side Tyre which is Mechelin make Tyre's.
I have claimed complaint against and asked for replacement of Tyre.

Three times I have send vehicle to Honda show room from Sinner to Nashik.
Today I come to know that as per Michelin this is due to uneven road surface damaged the Tyre.
How poor quality is this Tyres which Honda to giving to the customers?

I request Honda to help me in replacement of this defective quality Tyre this will help Honda for Future customers relations.


Regards
Sanjay Kapure

To,
The Manager,
Honda Sales

Your Executives at the ofiice are delivering all wrong information and do even know how to respect a customer. I does'nt mean that Activa has more demand and your executives speak the way they want to the customer.

On 28th of Oct'11 your Sales Executive Mr. Suresh of Prathul Automobiles Pvt. Ltd., Kondapur approached Value Labs Office for sales of Honda Activa that would be delivered in 15 days. When my friend asked him that he doesn't need a vehicle but my friend requires it, the sales executive told my friend that no issue you can book during the delivery of the vechile the name can be changed in the documents. After 21 days on 18 Nov'11 when we went to the showroom for collecting the vehicle, a new sales exective tells that no Sir in Temporary registration the name of the Owner who has booked the vehicle will be appearing and the name cannot be changed now later when going for permanent registration it can be changed which is totally a false statement. When we insisted that I want the name to be changed right from the begining from temporary registration, he and we discussed with his sales manager and finally planned to change with new invoice but needed a clearance from his Branch Manager, Mr. Diwakar. Mr. Diwakar when contacted rejected it and told its not possible. When I and my friend went to discuss with that why his executives and misguided us, he asked me who are you and to go out of the showroom. When I was discussing with him very respectfully, he was simply asking me to go out of the showroom, instead of verifying when his executives have really misguided us. Doesn't this Great Branch Manager even know how to respect a Human or a Customer. Though I was respecting him he was still speaking in his own way and single point asking me to go out the showroom.
WHY does Honda recruit such who donot know how to respect a CUSTOMER?... What business will he make for Honda...?
WHY is Honda recruiting such a Manager who is spoiling the reputation of the Company ...?
I am too a vendor and know well that CUSTOMER IS GOD and HOW TO RESPECT A CUSTOMER.
This is the first time I met such a person and felt very embaraced the way he spoke to me - How can any one ask a customer TO GO OUT OF THE SHOWROOM
NO ONE SPOKE TO ME IN THAT WAY NEITHER I SPOKE TO ANY ONE SO, NOT EVEN TO MY ENEMY...
All I want is Mr. Diwakar, Branch Manager needs to learn how to respect any individual..

Finally he told my friend to cancel his booking and asked me to book the vehicle and the same vehicle will be delivered in 2 days to me. This solution could have been provided cooly in the begining only. But I have some Self Respect and didn't accept the vehicle and cancelled the booking. This is one loss of sale from one customer may be how many more in Future...

Hi, Yesterday I purchased my wife's dream bike Honda Activa from Nawab Honda Gurgaon But had a very strange experience. Bike stopped after running initial 3Km and not starting now. Probably Dealer has not filled 1 liter petrol which he claimed or they delivered bike without initial inspection. I am writing here because I admire brand Honda but this kind of substandard services by Honda's dealer network can badly damage reputation of Honda. I am confidante that Honda will take proper measures to control quality of after sale services and to control corruption prevalent in network. Hope Honda will ensure the quality of after sale services and make us feel proud to be associated with Honda. Regards

sir, I have paid full amount to purchase a honda activa i Beige color at zion honda dealer, Tiruchendur, Tamilnadu, 3 months ago.But i have not received it until Now a days.Can you arrange to receive it soon.

To,
The chairman.
Honda company
india.

dear sir,

I am Brijeshkumar Hirubhai Patel (14/A, Pramukh swami nagar no.2, TP-13, Chhani Jakat Naka) from vadodara, Gujarat. i am regularly servicing my Honda Shine Bike No. GJ-06 DL 5597 at Downtown Honda, Chhani Jakat Naka, Service Centre. I have last servicing my bike on 14.12.2013 at the service center.But Aftre service, It was found the steering was very hard and not working properly and bike was sliding on one side after the service, Whcih was not before service. I got the service centre but they have just some adjustment for the same and giving it is corrected.
I have again going for complaining the same but the person and in charge Manager Mr. Pandya refused to correct the same. I am now losing my impression with your company HONDA which are giving best of services in the world. Best example was of Honda company also get back the CARS from market for correcting last year.
But I am afraid that HONDA DOWNTOWN MOTORS Service Centre, Vadodara don't get it right for your company.
I hope some one from the HONDA company get me help for good and correcting my impression.

Hoping for best reply from the world best company.

Thanking you,

B.H.Patel
Vadodara
Mob:[protected]

Dear Team,

my name is Dev, working with The Airtel, My own CBZ Xtreme Req no-DL3S BE 8249 (Nov 2007) model i need to complain about a service station in Devine Auto Noida Sector 58 OPP Khora Colony, i had gone to give the bike for routine servicing. when i have send my bike for servicing that was 5th service before that there is no problem with my bike. after 5th routine servicing i have found problem with both soccer's & chain also, after 2 days i got a call from Devine Auto for a feedback about my bike sevcing i communicate the same problem msg to the executive who called me for taking a feedback. then executive says that pls come with your bike at Devine auto, when i visited for problem resolution at service station again but they were not able to rectify the problem as on that time there is some senior person Mr Rakesh/Raj kumar was not there, after waiting 2-3 hours they request me to come again 2mrow or any other day on that day the same person was also not availble. i got 3 times the same call from devine auto but never got any resolution regarding my soccer problem in my bike

after 4-5 days i again visited at Devine auto but after waiting of 1-2 hours, they again requested that pls come 2mrow. in between this time my 6th routine service also come. then i have again give my bike for servicing at same service station. and give the all feedback regarding my complaint before submit my bike for servicing. but
problem not rectify as per hero honda executive my soccer's problem can not be rectify as one soccer has been physically band in an accident. i communicate him that there is no problem related accident as problem was coming only after 5th servicing before that there is no compalint in my bike but the same sr person was not able to rectify the problem then i also meet with showroom manager he commited my that he will called me up with the solution but now 4 days left but i didn't got any call or any resolution from hero honda executive/manager.

i want to share one think more in the service register my bike no was also wrong in 5th service the no. was DL3S BE 8743 BUT MY BIKE NUMBER IS DL3S BE- 8249.

ITS A VERY BIG MISTAKE BY DIVINE AUTO.

pls help me to rectify my problem as the showroom manager was also not able to help me out.
i also inform to mr manager that problem was after servcing before that there is no problem with my bike its working very fine.

pls help me to rectify my soccer's problem in my bike
********************
Thnx & Rgds
Dev
CSD(Network Operation's)
Bharti Airtel Ltd.
+[protected]
+[protected]
*********************

these hero honda service guys are because once i had also given my bike for 3rd service and in that service i had waited for service to complete for 3 to 4 hours after getting my bike it seemed to me that one of my part was replaced and it was very old when i consulted to some senior person he told me its not possible so i haved proved him how can a 2 to 3 months old bike have such an old part, after scolding them even i told that at the place where they were servicing my bike there was another same bike which looks to be very old then they came into action they took my bike again into service centre and replaced it. but tell me one thing to all those who are reading these article i was the one who cared my bike, but there are so many o[censored] who cared for their as i do since i had waited at the service centre for 3 to 4 hours to complete service in front of me the incident was taking place but what if i had given the bike and would come after next day, and not even these most of the bike users will notice problems in their bikes after the 3rd & 4th service.

Sir,
i had given for free service at planet honda-rajkumar road bangalore. i dont think proper service is done as per checkpoints, only cleaning will be done and some time some things will not be working, like last time when i gave for servicing indicator buzzer which was in good condition was not working after service. Like this i and also my friends have faced problems after service at this place.i dont know why free service is neglected here. i hope it is corrected and people get good service.

Well after this as sugsted by dealer i had a talk to AMCO Address: Batterys, 22, Nathalal Colony, Nr. Sardar Patel Colony, Stadium Road, Post. Navjivan, Navrangpura, Ahmedabad - 380014.

But they refused to suport for this.
Any how, This is my mistake as I had purchased your product so i have to suffer only.

After all not got support then also. Thanks

Shobhit Dwivedi

I would like to comment on the malpractice at this particular showroom -City Honda, Kalyannagar, Bangalore.

1. I give the bike for servicing here and find that the bike servicing has to be done as per Honda jobsheet and prices.
2. The pricing and job sheet lists the cost of each fix/item/job so no problems with paying for only the job done/item consumed.
3. The loophole in the system came to light when I asked how much paid servicewould cost (basic)?
The person said Rs 650/-. I asked for breakup and he rambled on for all that he hought would be covered. Plus he mentioned extra 200 for gearbox leakage. totalling Rs 850/-
4. Now when I got hold of the service bill. I totalled up the basic cost of service excluding the Rs 200/- but to my surprise it doesn't even cross Rs400/-??
5. How the hell then did the service rep/incharge say it's Rs650/-??
6. This means to say that he intentionally decides how much the bill amount should add up to and then asks the mechanics to do their part of crime by achieving somehow the TARGET set by this service-in-charge??
So folks, beware and ask the service-in-charge exactly how much is just the basic service and why is it not mentioned as per Honda cost sheets?

I bought my Hero Honda Splendor NXG bike this January after driving the for about 3 months one day my bike got puncher in an highway so went to a nearby workshop and changed the tube, after changing the tube I felt that my bikes back wheel moves to the left side while driving so I approached the Fort Point Hero Honda Service centre at Mahim Mumbai, the supervisor there told me that It is happening because of the tube so it has to be changed, I told him to change the tube and i asked him to do the powder coating also but in the evening when I collected my bike I found that the tube was not changed and no coating was also done, when I spoke to the senior supervisor (Khan Bhai) he told me that we have changed the tube please trust me.

I took my bike back and I experienced the same problem again now my bike has slipped twice and I fell down. Luckily I got no injury as I was driving slowly both the times. Now I am feeling that I have done a mistake by buying a Hero Honda Bike. I don’t know whom to approach.

I think I will have to file case against Hero Honda

Dear All,
I wanted to purchase a Hero Honda bike. I searched on internet the dealer addresses and found some at GZB and Noida. But most of the phone Nos. given with the addresses not working, still manage to contact Uppal Motors on[protected]. There was a very rude lady picked the phone and didn't give any information. If this is the scene before buying the product U can imagine the post delivery services. Finally I opter for the other brand.

Worst service
Dear Sir,

I had purchased one herohonda splendor+ vehicle, I am servicing the vehicle regularly as per the schedule at Hero Honda service centre. I always go for service on JK Enterprises east of Kailash, New Delhi. But due to some reason I have went to another Hero Honda Service Centre for the servicing my bike which is situated on Nathupur Gaon, DLF Phase III, Gurgaon, Haryana.
1 st Service they done and I found Battery is damaged.
2 nd Service they done and I found My indicator flash is not working and my bike average is 30km per litre, I shocked when I checked. Then i talked manager of there, he talked me rudely and said go complaint to Hero Honda.

I am very unhappy with the dealer.
So I am requesting you that this service centre to be closed,

Jitendr

Respected sir, I am the costumor of the hero honda company having three motorcycles in these three bikes one is passionplus module 2006 jko4a 1254. Last three months I am suffring of the service centre in J&K located at highway hyder pora. In Nov. 28 2008 I am going to their for service of passion plus and add the comlaint that my bike have not great pick up & they suggest me to change the spear namely sylender & piston and I go through as they suggest. the service centre charged me Rs. 4500/= dt.1/12/2008. after that my bike has still the same problem again i reach the service centre and again they me Rs.500/= dt.25/12/2008. this process continues at till date  but my bike is not in set condition.
FAULTS:
1.   Not great Milage.
2.   the bike goes auto off  riding on roads.
3.   not great pickup.
But the limit is that they tell me this is not the engine fault. you may pay some other repair charges . sir, I think they have not so good technical engineer as well as MD Technician( Mr. Farooq ah).Already I have pay nearabout Rs. 7000/= in these three & half months so please may your attention at you authorised service centre. otherwise I have choosen the next way i.e: consumer court. thakyou.
Applicant: Javed Ahmad
R/o: Nowgam.
cell No: [protected]

Mail to [protected]@herohonda.com

Dear Sir,


My Papa purchased a Hero Honda Splender Plus in the month of March 09 through Army CSD Canteen. After crossing the 700 km my first servicing is due on 12/04/09 on Sunday. During the servicing of my bike I point out two to three times to mechanic. Did You Taken Out the Old Engine Oil ? He replied Yes & saw the oil is on the table. In the Second Servicing the mechanic said that in your bike engine is over filled. He saw me the Jug & the rest of oil over flown on the table.I said to him, What impact will occur on bike Engine ? He says thatengine may be sized at any time and also damaged the packing all over of engine.What I am facing the problem in my bike is the engine getting heat up after driving half a or less than half km.
So Kindly Look in this matter very seriously. It will help you also and me also .Everyone need good result.

The following Details are:-

First Servicing Dated on 12th April 09 Bill No 01086 Mechanic is Rajbir
Second Servicing Dated on 31 May 09 Bill No 05338 Mechanic is Sonu.

Need good result in both way not in written way .
Thanks
Anuj Rana
(I already marked the mail to [protected]@herohonda.com & [protected]@herohonda.com But no response still I get. )

Dear sir I have hero honda Glamour Reg. no. U.P 93 S 4384 but there is a problem in handle from last one year, All mechanics look for the problem and they are unable to solve and Suryanshu auto mobile Orai Distt. Jalaun 285001 U.P is saying from last one year that Engineer will come and resolve the problem still it is not solved so sir please take it seriously and solve the problem as soon as possible.

Thanks&Regards
Paras Dubey
[protected]

i had spender nxg bike, i brought it on 9th oct 2009 one problem accures three time that my front foke T is bend & it cause while riding, my bike badely push on the left side on highways & internal roads, it is very dengerous to ride. two times i service it from creative service center andheri east but the same problem find third time. now i can not ride & i afraid to ride in this condition, if anyone attend & solve this problem i really thank full to that person.
please help me out what can i do for it i spend nerarly Rs 2000.for this problem

Hi Sir

i from jaipur i have made service on your otherwise service center in Vidhydhar Nagar Sector-3 Madev motors but i am not satisfied for this service there is no spare part available in this they told go other shop we are not responsible for my bike suffering chain problem before last service which is also done by him. still i have done paid service but still same problem after the service the told me your part will come next day after the service but after 5 days there no part(Chain lock) not coming in the service center sir please take certain action.



Thanks
Jagdish Kumawat

I visited Hero Honda Dealer, Millenium Motors, intermediate ring road, showroom last week for service of my vehicle. I could see very unethical billing. They charged Rs140 for normal Service but in addition to it

Chain lubrication (with out askint) 40
Tuning (What else do they do in normal service) 25
Vehicle polishing (without asking) 15

When I got my vehicle, I was not able to even start it then couple of mechanics came and they also could not start it and then again in haste they change the plug and took another hour and then could start it. It means they don't even bother to start the vehicle even once after servicing it.

They have made theri website which has a complain section but throws some error and you can't enter your problem.

Really troubled to see such unethical and unprofessional behaviour.

I too a consumer of Hero Honda and facing the same problem of POOR SERVICE OF VARIOUS SERVICE CENTRE.

I advising all my friends, colleagues to NEVER GO FOR HERO HONDA bikes, it just a show of for Big name in automobile industry.

how can i purchase splendor plus bike from which shoroom who deals through CSD canteen

I am customer of millennium motors for the past 5years.Their service is very professional & the best in bangalore.I[censored] had a issue u could have contacted their customer caremanager/service manager.

i an not happy with hero honda service hapur center.
i am sick off visiting the service center again and again.
i purchased the exide battery and that is not working well,
i got it check 6 or 7 times but not working and the manager is not changing the battery that i purchased before 9 months.
please pay attention to my problem.
shobhit jain
hapur.
[protected]

Dear sir
i have one hero honda pleasure model 2008 last i am not happy with hero honda service meerut garh road. my son visiting the service center
surprising mr devder without checking eastimate given 8000/ (Eight thosand )
very very bad effect brand name plz resolved
Ajay agarwal
Meerut
[protected]

my bike new cbz extreme giving milage 28 to 30. worst milage ever seen. can any one give some suggestion??

hi my cbz xtreme is very bad perfomance in mileage and pick up.i visited recommended service centres and also local service mechanics but no improvement. very very very bad service for CBZ xtreme.

Hi. I got my CBZ at last year. It gives 40 to 45 Mileage at initially. But today I got only 30KM/Ltre. I don't know Why this was happened and what may the problem for the sudden mileage reducing... can anyone give me suggestion...

Hi,

I own a CBZ extreme, the performance is good and i use the bike daily 25 kms with the speed of 50 to 90.
The mileage is coming like between 40 to 45.I am giving for service regularly.

Some times there is a problem with the petrol pumps and with the petrol also.
I user power petrol for my bike and the performance and mileage is very good along with good speed and pick-up.

My village name is Gutala. Near Polavaram Mandal, West Godavari District. I am booking One CBZ Xtrime bike in Sai Swarana Motors, Eluru, West Godavari District. In my village my friends 4 numbers are already purchased and maintanance CBZ xtrime bikes. But the bike front Doom is breaks more times. The above members refixed the doom with L clamps. The doom complaint is rectify and furture the doom complaint not repeat for CBZ xtrime. Thank You.

They never try to do service perfectly my cbzextreme has no pick so many times i made but as it is.When i bought it.It is very good after 2nd service very poor performance.sai swarna service is very bad here in eluru, andhra pradesh