Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

i have using credit card of hsbc for the last 3 month. i want to use balance transfer facility and im requesting again&again but nobody willing to reply me . im very hesitate from hsbc service. they dont know about the meaning of customer care deptt.thay jsut transfering my call from one deptt to anoter deptt. they are sitting over there to give false and wrong commitment nothing else.
gaurav sharma
my contact no is [protected]...

I have been using credit card for over 13 years. off late I observe that these so called professional banker recruit people who are a bunch of confused nerves.
They have sent me letters for non payment when I have not being using hsbc credit card for over a year and half and have credit balance.
When I called the customer service they informed me that there is no due than why trouble and toucher people.
The bankers need...

I am not a customer of your company, nor I wish to be, I never had any credit card of your bank.I am working as visiting consultant in a hospital in Delhi (Delhi Heart and Lung Institute), there was another person working in that hospital in marketing department who had name similar to that of mine. He may have your credit card and used it. I do not know how my mobile number was put in your records against his name. That person has left the...

Dear Sir,

I am existing customer of HSBC Credit card for last 2 years. My card no is 4476 **** **** 8677. on Nov 22,2007, I received a message from HSBC on my mobile no [protected] "Repay your outstanding of Rs.29900 on card no. 8677 in 3 EMIs at 0% interest. Call [protected] ……"
According I called on given no on 24 or 25 & spoke to Ms Dipika who in term confirmed the offer & told me that...

(1) I feel very disappaointed and sorry to inform that service extended BY HSBC to Customers is very very poor and your customer care department is worse. Today i called their customer care - after 3-4 min waiting executive picked - i explained the problem to him and he took 15 min for it - after 15 min he tells he is transfering the line to concerned dept. - for 15 min i was waiting but no one attended the transfer call.
Is this Customer...

Applied for credit card to months before through ajents. Ajents are now not with HSBC.

I did not received the credit card, and no status available on the site...
This happens second time. I think few ajents collects the application & using personal information for other activites.

request you to find out root cause....

Dear Sir or Madam,
I closed Personal loan account in HSBC on 15-Dec-07 by giving a cheques for the amount Rs.2,89,893(Principal outstanding amount+Interest+3days interest for clear the cheques) as per “Break up Letter” the cheques also cleared. But the amount should have been credited to my Personal Loan Account.
I have visited several times to the HSBC bank for NOC, Form35 & other documents, but I...

Dear sir
i had received an tele call from hsbc credit card agency that i had an good feedback from icici bank credit division and asked me whether iam interested or not , but already i had applied for the same using my icici credit card statement nov 2007 itself . but application rejected due to error in verification department and they gave negative feedback can i know whats the reason
dob : 04 10 1980
no : 0422...

Dear Sir,

Pls let me inform the status of my credit card. i have applied one and half month before.

my ref num:[protected]

Regards
R.Balasubramaniam,
[protected]@yahoo.co.in
[protected]....

I had invested my money in the said fund on 26/05/2006.
In july - 2006i received the first and last statement showing the units alloted to me.

After one year when i applied for redemption i was told that the cheque was reversed on 27/05/2006 itself.

then how is it that when i go redemption i dont have my money in the fund?

i dont know what to do and where to go for my money that should...

I had registered in Do Not Call service with registration number as '019046' but they keep on harassing on my mobile number.
I was given complaint no.[protected] and Case Number as[protected]th September 2007) and was replied by mail that this has been properly taken care of.

Second time I filed complaint to them was on 05 December when I was continuously getting calls on which Nandini Gopalakrishnan,Customer...

i had applied for loan of 80,000 rupees, HSBC bank officials
Mr. Srinivas , MG Road office approached me and collected 6 signed cheques and took a signature of affidavit

subsequently after 1 month , somebody called me and expressed that loan is not sanctioned , i asked for returning my cheques
however AFTER 3 MONTHS TILL NOW MY CHEQUES ARE NOT RETURNED

WHAT IS HSBC BANK UPTO...

Sir,

I wanted to take the personal loan, the collection from HSBC bank Ms. Nithya and Mr. Bhaskar approched me to take a loan from the HSBC . I told them i need a loan of Rs. 50,000. Which they said they can do that.They took the forum with signature and i told them my salary date is on 7th of every month so please give me the ECS date of 10th of every month. They agreed upon that and the money was processed for 1,90,000 and...

Did not received the credit card, and no status available on the site...
I have received a message from HSBC saying that my refrence no for credit card application is[protected].. But when i checked on the concerned website, there are no details of that.. Kindly email the status of my application.

Regards
Thanuf Mohammed...

1. card got cancelled without any reason. (got an apology letter for the same in the month of JAN, 2008 after requesting for at least 50 times).
2. By requesting at least 10 times, new card got issued with new No. with annual fee got charged on it.
3. Instead of telling me how much I have to pay, interested in charging finance charges every month. I have to make at least 2 call every week to get it removed extra charges got...

i im hsbc credit card holder,
few months ago hsbc called me to take a insurance policy of tata aig and said that only 10 rs will be deducted from ur card for two months. and this will be the trial period. after two months we will ask if to continue or not. but they are deducting 850 rs per months and they did not even asked me to continue or not.im not going to pay a single paisa for it....

HSBC Bank Credit Card
Posted:[protected] by Basant Mall [send email]
Unexpected billing
I have two credit card from said Bank. i am using these cards since last 3 year. up to last jun-2007 there were no issue regarding billing. In july, 2007 i have recieved monthly bills where Rs-4000/- was appearing extra which I never used. I have made so many calls to customer care to resolve this issue but no action taken. after...

When you drop the Cheque of amount payable and they just say "Not received" at a later date, what you can do. Precisely nothing except having proof of cheque no. and paying "Stop Payment" charges for Cheque as well.

But what hurts is these companies than make a fine in the name of late charges and Bla Bla...... unexplainable XYZ charges. There should be some regulation on this type of behaviour.
br...

Dear All

I have not Used the HSBC credit card Since a year and the Card Was Blocked automatically in March - 07, And Since then I have not receievd any Communication from Bank But today Suddenly I am Receiving the Credit card Statement showing 11950/- as outstanding, It is clearly mentioned that Crad is blocked Since mar-07 on Statement and still the fianancial charges had been added up sicnce then

I want a...

I had a nightmare with my HSBC Bank credit card. It was going all fine untill I recieved a Security key device from HSBC bank saying it is necessary for my security. But the trouble started when I logged on to my e-statement account . It asked for the key number which comes on the key device by pressing the button on it. It didn't worked and I couldn't see my past month purchases on this card. Since then, I contacted the Customer...