Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Hi
I had taken HSBC credit card which I had to cancel after they charged unfair interest charges and late payment charges inspite of paying the amount in full on time.
Now after I have cancelled the card, they have been sending me bills with late payments charges and interest charges.Now i have been complaining to the customer care, collection department and via emails and complain sections but to no avail.

The...

I hold HSBC Gold credit card (in fact two of them) and I had
set up an ECS to pay the total amount due directly from my bank
account on the payment due date. I find that recently in the case
of a rather large payment (about 1 lakh) they requisitioned ECS
from the bank 3 days before the due date. Anticipating their bill,
I had arranged sufficient balance 2 days before the due date, but
their early...

The due amount was not more than 5K. There were payments delayed due to my abroad travel and my relocation from Delhi to Hyderabad, there were huge interest rates and service charges when i was actually notifed after couple of months through a phone call. After this I have gone personally and closed the card with a full and final settlement at their office, they even gave a discuount becaue i was ready to make in one payment and close the...

From :
R. Mohan Durai
Credit Card No.: [protected]
No.1, Pillaiyar Kovil Street,
North T.Nagar
Chennai-600017

To:
The Manager,
HSBC Bank
Credit Card Division

Sub : Reg. Late payment fee

Dear Sir,

I would like to verify my credit card statement regarding late payment fee for the month of 15th Feb 08 to 14th Mar 08....

From
Mr. KAVIT PANDYA
120, 4th floor shiv-Sai Building
J.P. road, Andheri [w] Mumbai 400053
Contact [M] [protected]
E-mail:- [protected]@gmail.com
To, Date:-03/march/2008
The Officer in charge.
HSBC Credit card department
India
Special attention to:
[1]K.C.Mahesh-Manager, Credit card services HSBC, 610, Ambal House, Anna Salai, Chennai -600006.
[2]R. Shanker...

I received tons of calls for someone who had my number befor me. I told them all that I had a new number and that person was not here and likely had never lived here. Each promised to take my number out of their system and none did. I finally found a different number and called them and asked to speak directly w/ a supervisor who found me their internal do-no-call list. (I'm already on the national do-not-call list, but it doesnt'...

I had applied for an HSBC credit card almost a year back and they tried to deliver the credit card on two occasions to my office address. But since I was not available at my office it was returned. This was informed to me by a Tele banking representative. After that they never got in touch with me and I also have forgot about the entire episode. Almost aftre some 6 to 8 months later i started getting calls from HSBC personal loan division...

Hi,
I have a HSBC account in mumbai and on 14 march 2008, I have deposited a DD issued from Deutsche Bank PUne branch in my HSBC Mumbai account at Chembur Branch. I was shocked to see in my bank statement that the cheque was send to IDBI bank for clerance.
I dont understand how this mistake has happen. and when I tried to contact customer support they gave me information that as it was outstation DD it was send to IDBI. Till...

Sir/ Madam,

HSBC had no habit of respondn to the complaints. I had pesonaly handed over a cmplaint t o the Executive of HSBC bank of Greater Kailsh I, New Delhi. Regardin my payment of Rs. 66900-00 + Rs. 3500-00 = Rs. 70, 400-00 prior to dead line adspoke to the help line executives. Thehelp lineexeutives after veryfing hadareed rect and issue me a fresh payment coupon buteyhdfailed to do so. After giving sufficent time I...

HI,

I want to make a serious complaint against HSBC. I own
a HSBC Visa Credit Card. I made the payment on this
card on March 1st, 2008. I made the payment in cash in
a HSBC ATM. After that I received calls that I didnot
make the payment. I faxed the copy of the ATM deposit
slip to HSBC chennai office as proof of payment. Till
date I have been receiving harassing calls from HSBCbr...

Dear Sir/Madam This is regarding a payment made to HSBC bank for my Credit Card No: [protected]. Where I have transferred the payment of Rs. 10000 from my ICICI Bank saving account (No.[protected] on 4th Dec 2007 but the same was not credited to my HSBC Card. Now its has been almost for than 3 months and during this period I have made numerous calls to HSBC Customer care to solve my issue. I have provided them all the details like...

Dear Sir,
I had lost my credit card on 16th DEC'07. After getting it noticed, I got the card blocked but before that, around 16,000 rs shopping had been done. The things happened after that are here in brief:
1). I had submitted, with HSBC, a copy of FIR,application form (for doing the needful) & dispute letter,indicating all the transations with amount & exact time, as instructed by HSBC CC.
2). CC that...

sir,
i took personel loan from hsbc bank in april 2005.i received due date statement from bank in 18th nov.2005.your due date on 5th of every month.they present ECS on 5th of month few months.Later on bank started present on ECS on 1st .i talk 2 customer care &submit written complainton 5th feb2008 but no reply from bank.It is difficult 2 me clear ECS on 1st because i am getting payment 3rd or 4th.This matter i already discuss...

I have used my HSBC ATM card at Indian Overseas bank ATM at HRBR layout, banaswadi main road, Bangalore.

I initially give amount as 18000Rs for which I got slip saying temporarily unable to process. Then i did transaction for 15000Rs and I got money.

I was surprised to get SMS from HSBC bank saying 18000 and 15000 debited from my account. I checked with overseas bank and shown them slip, they said the slip is...

This is to inform you that I Ashish Aggarwal is holding a credit card with account Number [protected] in my name of your bank with this I have been also issued a add on card in the name of Smt Pushpa Johri. Both the cards are now blocked from 10th December, 2007.

In the January, 2008’s monthly statement which I had received after repetitive request to your customer care officers, I saw that 4 transactions shown...

Dear Sir,

This is with regards fraud committment from HSBC DSA, I received a call from Ms Shreya for personal loan at competative rate. I told her that I already received offer letter from HSBC for 15.5%. But I am not satisfied with the rate of interest. Hence I am not interested in such offer. Then she offered me for 14%. Therefore I submitted my all document to her on 19th Jan,2008. But till date I never receive verification...

Hi, I am using HSBC Credit card more than a year, my transaction history is very good recently 3-4 months back somebody purchased air tickets i got a incomplete sms to my mobile (air) immediately i called to hsbc call centre asked about this they told that nothing is purchased air tickets and they told last transaction details i told thats ok after 3 days i got 1 more message air deccan ticketes purchased in your card again i called to hsbc...

Dear sir
With reference to undersigned credit card: [protected], till date I have not received any statement from bank for depositing the amount. At the last minute, I receive a call from banking and inform to pay immediately.

Kindly let us know the reason for not sending the statement and advice us whether use this card in future or not.

Best regards
Ramprasad.B
Mob: [protected]...

This is with reference to the HSBC credit card number:[protected]. My name is Vivekanand R. I had entered into an agreement with HSBC due to some circumstances to go for a settlement against the outstanding amount on the card. The settlement letter from HSBC stated that on clearing the settlement amount I would receive a letter from them that my card and the outstanding amount will be closed. Its been 2 years now and I am yet to see...

For last three week ,I have been waiting for my internet banking password.I contacted to respective bank ICICI and hsbc .They told that we delivered bit it returned due to unreachable address.But quetion is how I got their card .Here I contacted with courier person.but there most numbers are not working.They told that address was not approachable but my mob. no . is written on courier but they have not called me a single time.Courier company...