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HouseJoy.in Complaints & Reviews

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Last updated Sep 28, 2022
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HouseJoy SM Towers, #261, 3Rd Cross, Domlur, 2nd Stage, Bengaluru
Bangalore North
Bangalore District
Karnataka
India
560071

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I have made booking and signed master agreement in feb 2021. In line with requirement I have paid 10Lakh amount to them.
Due to unfortunate circumstances I have to cancel the my house construction and hence i have requested house joy to cancel the project in Mar 2021. Also I have asked them to refund the money. The only thing till date provided by Housejoy is 2D floorplan of my house and soil survey report.
It has been 4 month...
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Address:Bangalore

The work has not started after paying Rs.3L as booking amount, it almost 8months. Now when I requested for refund they are not picking the calls or not responding. This company should be closed and other consumers like from these harassment.
HouseJoy.in customer support has been notified about the posted complaint.
hi praveen,
i have the same issue with them, we together can file a case and resolve .
call me on [protected] or send your contact
From bangalore
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    Hello Sachit,

    Hope you are well.

    I would like to address the issue at Hyderabad site

    Project work started on our G +2 floor house, with Housejoy giving us a timeline of 9 months to completion

    We've faced innumerable delays right from the start . The labours stop working suddenly saying they haven't been paid for long. They take weeks to get basic construction material to site, like bricks and sand and steel, all the while assuring that it'll happen in the next couple of hours, while lakhs are collected much in advance. These issues happened at almost every single stage, and the team from site engineer to VP all give fake promises to somehow push for one more day and so on.

    Some have even said they'll take material from our site till they get their due. HouseJoy team doesn't care and don't answer their calls.

    I would like you to address the issue and get the work done as per the timescale
    HouseJoy.in customer support has been notified about the posted complaint.
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      Address:Kranti colony road no 3 Chengicherla Hyderabad
      Website:Housejoy

      Myself Mahesh Yellanur From Hyderabad, I saw ads in Google your House joy for Construction my Plot ..

      Last month i got a call from your sales Person ( Mr Suman ) Regarding for further process ...He asked for Advance 3 Lacks for Token Amount ..due to Some Financial Problems iam unable to Adjust ...but u r salesperson follow up Frequently ...i am explain my Financial Condition and he suggested Send me 50k for SFT Price Blocking...
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      We have paid booking agreement of20% of 3, 61618 Rs on 21-Sep-2020 there was no progress done in execution of project we have requested for refund and Housejoy is not refunding the amount.
      HouseJoy.in customer support has been notified about the posted complaint.
      call me on [protected] (Raghavendra) we can both go to police and lodge complaint. same problem with me
      Sabitha Juliet's reply, Dec 2, 2021
      Hi Raghavendra can you call me we have same issue And can go to police
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        Address:Bangalore

        Project id[protected]

        Project not executed and refund denied.

        After agreeing to the quote and paying 50% of the amount in advance 1.2L, no work has been executed for the amount.

        Our existing functional bathroom which was assigned for renovation has been demolished and left useless. The existing pipelines have been removed and has been made non functional.

        After that, no one from housejoy has turned up. We were told from the project coordinator a new vendor would be assigned and then a new quote was provided for approval which was double the existing quote.

        On asking for refund as we did not want to approve the new quotation for the same work agreed earlier, we asked the team to refund our amount which is being denied.

        We do not have any customer support number or support ticket number provided and being they are refusing to refund our money.

        Would like a refund for the grievance caused and raise a consumer complaint for refusing to refund our money.
        HouseJoy.in customer support has been notified about the posted complaint.
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Address:Joby Paul Delhi AMMINISSERIL house Kakkad po Piravom village ernakulam Piravom village ernakulam dist ernakulam dist Kerala state

          My name is JOBY PAUL from Kerala ernakulam Piravom
          I have purchased 4 flush tank for the past year 3 is working good one does not work well
          Aug 5, 2021
          Complaint marked as Resolved 
          HouseJoy.in customer support has been notified about the posted complaint.
          Hi,

          This complaint does not belongs to Housejoy.
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            Address:House joy hsr layout

            Booked a floor addition project June 2020. Nothing done until now already collected 6 lakhs. They are not accepting cancellation request. We are middle class ppl . Please cancel my contract and refund all my money including rent supposed to be paid for your delay.
            HouseJoy.in customer support has been notified about the posted complaint.
            Hi Bhavnapsingh, there are many ppl who got cheated like u, and even i am one among them, have to proceed legally and file case on them, lets try to group all and proceed legally, pls drop a mail to my mail id [protected]@rocketmail.com or ping me in facebook messenger, i am from chennai
            Hello ramesh,

            Even we are facing same issue took money in advance

            Need to make 100 of calls not resolved
            mohana123's reply, Nov 2, 2021
            It's been almost a 2 year i am following for my money. They changed dates almost 126 times, they are changing the dates and sending mails from last 2 year.. it's almost 126 times changed the dates. In 2 installments i was supposed to get my money as per agreement. I need to get 6, 06, 000/- rupees, for almost 1 year I received only 25000/- still a huge amount is pending. No one is responding properly still waiting for huge can anyone help me here.

            My mobil no is 7026913377, call me any time.
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              Address:HSR Layout

              This is one of the worst company ever seen. They make customers feel like beggars. They do not have any intent to finish the projects. Please call me for detailed explanations. BEWARE of this company. Still they have not returned my money.
              They are cheating and playing with innocent peoples.
              HouseJoy.in customer support has been notified about the posted complaint.
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                Very worst Fraud construction company. I have paid advance for my home construction in chennai on July 2nd 2020, they delayed so much without any work till Jan 2021, they just collect money and full of fake promises, we have to follow up with them each and every day and still they wont do their work, i have paid close to 30% of my project cost for around 7.5 lacs, but they have did work for just 2.5 lacs, they wont respond for cancellation mails, or escalation mails we send to their company mail id, very worst experience so far, i am planning to complain to Economic offenses wing of Chennai commissioner to take legal action against them, they wont share you receipts of payments, their VP, project manager, sales manager etc all leave the company just like that, If you go to the customer escalation manager she will also give fake promises, Your life will just end in calls and all our dream for construction of house is shattered . All chennai people who registered for house construction with House Joy faces this issue sjust like bangalore and Hyderabad.
                HouseJoy.in customer support has been notified about the posted complaint.
                Mar 13, 2021
                Updated by hariharan ramesh1
                Very worst Fraud construction company. I have paid advance for my home construction in chennai on July 2nd 2020, they delayed so much without any work till Jan 2021, they just collect money and full of fake promises, we have to follow up with them each and every day and still they wont do their work, i have paid close to 30% of my project cost for around 7.5 lacs, but they have did work for just 2.5 lacs, they wont respond for cancellation mails, or escalation mails we send to their company mail id, very worst experience so far, i am planning to complain to Economic offenses wing of Chennai commissioner to take legal action against them, they wont share you receipts of payments, their VP, project manager, sales manager etc all leave the company just like that, If you go to the customer escalation manager she will also give fake promises, Your life will just end in calls and all our dream for construction of house is shattered . All chennai people who registered for house construction with House Joy faces this issue sjust like bangalore and Hyderabad.
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                  Address:L-371 5th Main Road, Opposite Liss Arcade, Sector 6, HSR Layout, Bengaluru, Karnataka 560102
                  Website:www.housejoy.in

                  Housejoy has taken 7 lakh but they not done anything and now they not responding
                  HouseJoy.in customer support has been notified about the posted complaint.
                  It's been almost a 2 year i am following for my money. They changed dates almost 126 times, they are changing the dates and sending mails from last 2 year.. it's almost 126 times changed the dates. In 2 installments i was supposed to get my money as per agreement. I need to get 6, 06, 000/- rupees, for almost 1 year I received only 25000/- still a huge amount is pending. No one is responding properly still waiting for huge can anyone help me here.

                  My mobil no is [protected], call me any time.
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                    This is big fraud company, they just want your money.!
                    Beware of this construction company!

                    The company is like Alibaba & Chalis (40) choors. full of laying employ in the company, they keep foolish you all the time. even company is proud of what they are doing.

                    1. I withdraw my project from this company months back, I lost almost 7 lakhs as i paid for pinit work.

                    2. We lost 1.5 years time, health, lot of tension, money & fights in family.

                    3. They do not work like a team/company, you have to beg for all & run around for materials.

                    4. They took 5 months to get my site plan ready & 10 months to just dig my site.

                    5. From CEO to Site managers are big lairs & cheaters

                    Call me, if you want to know more about this company, I really happy to help you out with all your queries about this company.

                    Vivek
                    [protected]
                    HouseJoy.in customer support has been notified about the posted complaint.
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                      Housejoy took huge money as an advance at the time of agreement and no work progress from last one year. I had to pay about 10 lakhs for just excavation and PCC of a 900sft site. I am totally in a dead lock now. They are neither cancelling the contract nor showing any intent to work on this project. My money, health and work life balance is in stake due to this mess. Beware of such fradulent companies who talk big about changing this disorganised industry. They only sell words, not services.
                      HouseJoy.in customer support has been notified about the posted complaint.
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                        My name is K.R.Ravi, My contact no. is [protected]. I am a Housejoy Customer / client for new house construction.

                        I have initially connected with Mr.FAHIM & RAJAT Business development team. I made an initial payment of Rs. 3.0 Lakh on 2nd November 2019 for the G+1 construction based on the guidance by the team.

                        i also was in touch with Manasa (Project Co-ordinator) & Rohini (Architect and Design team),
                        br...
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                        Hired a carpenter service to fix locks and bolts . Not good standard work . The bolts came out within an hour . Called the customer care and they are equally irresponsible. Promised to call back within 10 minutes. Never called back . Called agin after 2 hours and get some more promises . Spoke the floor supervisor as well but he did also sound like such lapses in service and response does not bother him much .
                        They have collected the charges in full and don’t know if the job will be completed at all or not .
                        Bad decision to go to them . Charges are 3 times higher than local carpenters but decided to hire them with an expectation of professional work but must say, the whole experience is absolutely pathetic and won’t go back to them again . What bothers more is not the level of work but the apathy of the customer service executives, including the seniors . I will AVOID in future .
                        HouseJoy.in customer support has been notified about the posted complaint.
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                          Hi,
                          We had paid an advance of Rs 300000/-Booking Advance to Housejoy in the month of June 20 for our house construction project.
                          The project has not taken off nothing happened at the ground level.The coordinators kept quitting the company and we dont know whom to talk to.
                          We sent an Email on the 17th of Oct 2020 to cancel and refund the amount to all the people involved in the project, but nobody responded to that aswell.
                          WE need the refund of Rs 300000/- paid
                          Somebody please respond immediately.
                          SHARMILA
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          HouseJoy.in customer support has been notified about the posted complaint.
                          Dear, Sharmila. We completely understand how frustrating this can be. Customer satisfaction is the core of our business and we strive hard to achieve the same but unfortunately, due to the current circumstances, we are trying our best to accommodate all the requests. Request you to kindly reach out to us at [protected]@housejoy.in with your project details. We assure you that our relationship manager will get in touch with you at the earliest.
                          Hi All

                          My name is mohan, my number is [protected] i am still waiting for my money i was supposed to 6Lakh, they are not providing proper support somone please help me here. i am need urgent money since my father is not well.
                          Navigate to= https://ipgrs.karnataka.gov.in/
                          Click on= Login
                          Click on= New User Registration
                          Update your profile and address(Select the Zone as per your address)

                          Click on Submit Grevenace

                          Raise Greveance in appropriate Department:-

                          Department: Home Department
                          Line Department: Commissioner Of Police
                          Service Name: Details of Crime
                          Grievance: Issues related to Crime
                          Grievance Cat: Issue related to Cheating
                          Grievance Sub Categoery: Issue related to Fraud Cases

                          For only help related to registering the grievance do watsApp [protected]

                          Above Step is for Housejoy.in
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                            Address:Bangalore

                            I have given the project to house joy for house construction,
                            Project initiated from Nov 2019, & due to Covid 19, Project started from Aug 2020, till date after 2 -3 revision in schedule also not adhering to the schedule as well as materials also not supplying in time after making the RA payment in time,
                            No body is taking the responsibility and CEO office also i am trying to contact, there is of no use, My money is blocked, I need the clarification.
                            or else i need to cancel the project.
                            Project ID[protected]
                            HouseJoy.in customer support has been notified about the posted complaint.
                            Dear, Ravikaa. This is not the kind of experience we want you to go through with us. We apologize for the inconvenience. Kindly write to us at [protected]@housejoy.in with your project details. Our team will look into it on priority.
                            Team Housejoy!
                            Ravikaa's [Complaint's author] reply, Dec 10, 2020
                            Please share your team details to contact with complete details.
                            Ravikaa's [Complaint's author] reply, Jan 9, 2021
                            Dear Sir,
                            Please Share the details of key person on my project who is taking care of material procurement, I will contact them.I am trying to reach Mr Tibin & Mr Priyadharshini Mishra
                            I am not getting any positive response from them.
                            Please revert back.
                            My Contact No -9448992962
                            Awaiting for your response to expedite the delayed project.
                            Ravikaa's [Complaint's author] reply, Jan 27, 2021
                            Awaiting for the response and action soon.
                            mohana123's reply, Nov 2, 2021
                            Hi All

                            My name is mohan, my number is 7026913377 i am still waiting for my money i was supposed to 6Lakh, they are not providing proper support somone please help me here. i am need urgent money since my father is not well.
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                              Address:Bangalore Hsr layout

                              Sales agent promised to take the booking agreement at a token amount of 1 lakh and booking agreement delayed for one month. Post which they demanded 3 lakh rupee as token amount and not ready to refund the booking g amount although the booking agreement never happened.

                              The escalation manager, project manager are just useless as they are cheating the customer .
                              HouseJoy.in customer support has been notified about the posted complaint.
                              It's been almost a 2 year i am following for my money. They changed dates almost 126 times, they are changing the dates and sending mails from last 2 year.. it's almost 126 times changed the dates. In 2 installments i was supposed to get my money as per agreement. I need to get 6, 06, 000/- rupees, for almost 1 year I received only 25000/- still a huge amount is pending. No one is responding properly still waiting for huge can anyone help me here.

                              My mobil no is [protected], call me any time.
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                                Don't trust this company. This is one of fraud/cheating CONSTRUCTION company.
                                I am writing this because presently am facing problems with them.
                                If anyone wants to discuss/know about this company please message me I will share my number to explain in detail.
                                Anyone is having more money n time than those can choose this firm.
                                Till now they didn't finished any of the projects and no one is having clue when they are...
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                incomplete house construction and not refunding the money or providing noc

                                Address:Housejoy, Sarvaloka Services On Call Pvt Ltd. No. L-371, 5th Main, HSR Layout, Sector 6,

                                Contract date on aug 16th 2019. Project id:[protected]
                                Mr. Mohan murthy construction
                                1) we gave contract for 4 floor construction in aug 2019 and till date 11 months up they have not even done ground floor
                                2) we have been continuously asking to provide us with payment schedule which is as per the nationalized bank (The way they demand the payment as per the progress of the site), but no one has got back to us and keep asking...
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