HouseJoy.in Complaints & Reviews

Hi,

I have taken two wheeler subscription from housejoy for a year with reference id : x[protected] for which i had paid inr 1320/-

I had scheduled my first two wheeler service on 13th of jan 2018 3:00pm-5.00pm.
The agent who was assigned with this job denied to do this service on the scheduled time.
Housejoy team rescheduled it everytime when i was not available at my home. So i had requested...

We called in for plumbing services. The plumber came in and worked on the repair and new fitting into the bathroom.in between that he mentioned that he has forgot to get some tools to fit the tap. Then he left at 4 pm to get the tools and returned at around 7 pm (May be he was manufacturing the tools).in our apartment rules, any kind of repair work is restricted after 6 pm and this was clearly told to the plumber. Despite that he vanished...

I zakiriya place the order for washing machine service from housejoy,
Person came and committed board problem service amount rs. 1650 for rectification i asked discount then confirmed for same amount but that service man told me further amount
Rs. 4000
So housejoy company doing cheating and collect some amount from customer each serviceman collecting rs. 5000 everyday from the customer i also rs. 250 given
There...

Being first time caller for housejoy service on house cleaning, i was told my slot will be confirmed in 10 mts by a representative but never called after two hour i again called customer care about my slot confirmation instead of confirming, they asked me to tell the requirement from the beginning, i refused to narrate again and asked them about previous request... They told me to wait and they will check but after a few seconds they disconnected...

Don’t have words for their pathetic services. Choose any other service but not housejoy.

I had given my washing machine for repair and it was promised to get serviced within 2 working days. Despite my regular follow ups with the customer support team, except for raising the complaint they are of no use. The technician guy who picked up my machine has not been answering or responding up on my call. Either busy not not picking...

In the latest activa service done, your mechanic didn't have engine oil to change and didn't have time when i told him to buy and change when petrol pump is 10 minutes away. I don't know much about service yet since he managed to complete within 20 minutes max. Cleaning not done properly. At first, he found everything okay, but later spark plug was problematic which was changed and cash payment given by me. No bill given by him. Now i have...

Dear team,

I was already told to not to book carpenter servicing through housejoy by one of my close friend as they had a very bad experience with the servicing part. Then also i trusted you guys and booked the service but at the cost of this what i got in return was just a bigger bad experience.

1) carpenter never came on time which was selected in the slot. We selected between 1pm to 3pm but carpenter guy...

Carpenter name:- velu. G
Mobile number:- [protected]
Incident happened on:- 03 nov 2017
Job id:[protected]
Service requested for carpenter
The person came and visited our house for the refitting of single door - 1 nos & double door - 2 nos and gave a quote for rs 2000/-
We agreed for it and he started the work from the time he started the work the carpenter kept on complain like the door is not nice...

I have book beauty service with housejoy. My slot was 1pm to 2pm. Housejoy didnot provide me beautician number. They have given me housejoy customer care number. I have missed their call. After that i have confirmed my service at 12:45 in customer care. I have tried another number but always it was asking to leave a voice message. But i didnot get any response from customer care. Finally i got beautician number. I called her and she was busy...

Hi,

Some time back i had contacted housejoy for repairing our semi - automatic washing machine.

When the technician arrived and viewed the appliance, he then mentioned that the company only works on fully automatic machine. He gave a cursory glance at the machine and told that he could nt do it.

I had to pay the minimum amount even though nothing was done.

If this was not enough,...

I am writing today to complain of the poor service i received from housejoy.in on 25th of october. On the previous day i booked housejoy since my laptop's hinge was broken and i was visited by a representative (Read 16 years old boy) to pick up my laptop.
Apparently he took my laptop and told me that delivery will be on very next day.
So on 25th october that boy came with my laptop and when i receive it, it was extremely shocking....

I called for a plumber from housejoy on 18th november, 2017 for repairing my flush tank and increase the force of water in it. While that did not happen successfully, my bathroom has started leaking from the ceiling heavily. Please look into the matter immediately and get it repaired at the earliest. Did not expect this kind of service from housejoy....

Date: 1 november 2017
Job id:[protected]
Job status: canceled inspection reject

The person who came for inspection has charged inr 100 as requested by you. How can you email me a bill of rs.1?

You people don't even bother to respond to the issue. Very unprofessional!

Request a refund for the delay in response and irrelevant bill.

Rachana
Cr. [protected]@gmail.com...

Did service on 10/11/2017 (Job id[protected] from house joy beauty services by beautician fareeda. I was paying cash for the service done. She compelled me to pay by netbanking. I did payment by netbanking, the amount of 2004.82 deducted from my bank account, but housejoy site showed transaction failed. She told me that they have not received the money and took cash from me. She also ensured me that the money deducted from my bank account...

This is highly disgusting, i was expecting this type of service by housejoy.

I am expecting a callback on my complain but i did not get a call till now.

Please look into the pick take just after the cleaning. I am not at all satisfied with the cleaning work they did. Please review below my concerns:

1. As pe rwebsite it was mentioned that 4-5 members will come but only two person with one boy came...

My job id :[protected]... On 22nd of this month your executive came and checked our geyser and told that there is a part problem in the geyser. So to bring the spare part and to fix it he said he will come on 23rd. But till now that particular person from your housejoy company didn't came nor your company kept any email or sms updating further. I will make my problem solve with other company or other freelance repairer i[censored] don't take any...

I booked for a carpentry service on friday, october 20th (Job id[protected]. After booking confirmed i got a message from housejoy and said that the person named veerabadra will attend to fix my issue. I took leave from my office and waiting for him. He called me around 10:30 and said he will be coming around 11:00 to attend the issue. But he did not come. I called to his number but he did not pick the call. After an hour i called the customer...

Hi,

I recently (Last month) i repaired my laptop from your website at egipura. The laptop display was flickering, so the repair guy told me that i need to replace my display. I agreed to him & paid him rs 6200.00 for display replacement. And its not even a month i am facing the same issue again.

Though i was given a bill receipt from the repair guy, i doubt that he has even changed the display as i am facing...

People who did the deep clean services used wet clothes to clean the walls and furniture. Inspite of requesting them to do dry vacuum and plain brush, the said this was better. I spent 7000 and now ended up having fungus on walls and furniture.. Any number of mails and calls, customer care says we are looking into it. No one even came to check what happened and why.. I have a one month old child at home and they are not realizing how harmful...

I ordered for diwali light n instillation, of 12 th of october, to day is 19 the october but no budy visiting. Not completed my order, n castemer care also not risponce me. N otomatic my order is cansal, not a. Single parson of risponsibale of this company, pls don't order this un risponsibale company. Pls complete my order as soon as possible. I hope...