HP India Complaints & Reviews

I have purchased a HP LATEX 330 LARGE FORMAT PRINTER from the USAM, Chennai on 5/8/14 and the payment too was made in the July month... Although the printer was received on the said date, it has been lying still idle as we were not supplied its cartridge! When we asked this matter, the USAM Authorities said that " We have placed the order but we don't know when the cartridge will come, and we will supply soon to you"... This is not a first time reply we have heard! Of course, we have been listening the same answer from the day we had received printer at our place?! Now, we doubt, When you unable to supply a cartridge in time, (That too for a first installation !?) we are sure that you cannot supply in time even a small spare part in due course?! So, we have lost the trust and hope on hp large format teams... Hence, the printer must be installed on or before this Wednesday, ( i.e., 20/8/14) Otherwise, I will return the printer! After this bitter experience with hp, I am damn sure that I am not going to change my mind set hereafter & will indubitably return the printer. Not only this, I will go for a good brand that is backed by the good service!

This really frustrating.I had an issue with my laptop's display which was resolved on 3 Aug.After three days I started facing some serious issue again with my display and then I registered a complaint on 7th Aug <CASE NUMBER : [protected]> .I was told to install few drivers but the problem remained.Then I was told that same Engineer will visit me again and solve the problem. But it is now 9th day and no one has reached me.After 9 days when I contacted HP care, I was told that I have to contact parvati kundan ([protected]) to get my issue resolved.Now this person parvati kundan([protected]) is not responding to my calls.This entire experience has been very frustrating and disappointing . Now I regret my decision to buy this product.After waiting for 9 days they are now telling me to contact some one else and they are giving me this information when I called them.This really very frustrating.

Dear Madam/Sir,

In below Shop, They are doing duplicate cartridge rifling and withoutlicense but they are shelling to customer original brand of HP product.

I would like to wish you investigate the siteand find out the against of HP Brand.

Star Office solution
12/4th A main, 2nd cross, samna Gowa layout jogupalya, Bangalore, Pincode-560008
Mobile no.[protected].

I had bought an 818-color cartridge (Prod no. CC643ZZ#XCF) for Deskjet F4488 from M/S DIGITEK COMPUTER SERVICES in Ooty. (pin-643001), Tamilnadu, but it is not working. When i returned it to the shop, they told that they can't do anything, and i must contact the company only. Now what should i do to replace the cartridge?. Please do react immediately.

Dear Sir, My HP laptop battery have no Back up, Check the Hp costumer support is showing warranty status is active, What can i do, Details are below mentioned please do the need full ASAP. Regards Ratheesh kumar Mob:[protected] The information on this page is an expanded detail for: Product: HP Pavilion g7-2226ez Notebook PC Serial number: [protected] Product number: C6H63EA 1. HP Care Pack: ##### Active HP Care Packs can be linked to your profile by visiting the Link HP Care Packs page. You may have purchased an HP Care Pack that is not visible below. If you have an HP Care Pack ID you can view the details at HP Care Pack Services. Warranty type: HP Care Pack Service type: Pick Up & Return, HW Support, 3 year Service type: HWM Offsite Status: Active Start date: 20 Dec, 2012 End date: 19 Dec, 2015 Service level: Standard Turn-Around-Time Pickup by HP Delivery by HP No Special Coverage Standard Material Handling Country Coverage Standard HW Std Office Hrs Std Office Days Deliverables: Offsite Support & Materials Hardware Problem Diagnosis

Dear Sir/Mam, As I would like to inform you that I Paritosh Jaiswal{0545185} as your customer got fed-up with your poor service and your product, yes it true that I have the laptop whose Model Number is_ {laptop Nb 15-D002 Tx} in which I didn't received any satisfaction with your product in which I have visited several times to the dealer{ ADITYA VISION ZIP, PATNA, BIHAR_CST NO_[protected]_VAT NO_[protected]} from where I have purchased the aforesaid product, in which he check my product and make a repaired the same & same as he told me that the company has cheated me by providing me a pirated software in the same system due to which my entire laptop is not working. Not only this but also when I get demand for the software CD then he replied that the system is containing the pirated software, in this condition company has cheated me 100%. It is not the end of my mail but also this laptop never get connected through internet and nor supporting of the dongle of different company. and also company spoils my official works regularly. I have got fed-up with them. I never get support from them. This is not but also I would like to share that I have invested a huge amount of rupees to get a best service but, their entire commitment has got fail totally. So, hereby I request you to ask the company to get return my entire money back they have cheated me, if they are not going to get return my money back then on those condition I am going to launch a complaint against them... NOTE:- This Laptop is under warranty Period_19/03/2014_Time:8:18:00 ******************************************************************************* On Tue, 22 Apr 2014 11:35:00 +0530 Notebook_DIG_IN wrote Dear Customer, Request you to kindly contact the authorized HP service Centers only for any Product related issues Thanks & regards, HP Redemption Cell​ From: jai.[protected]@rediffmail.com on behalf of PARITOSH Sent: Monday, April 21, 2014 12:16 PM To: hpestore.[protected]@hp.com Cc: Notebook_DIG_IN Subject: Request_ laptop Nb 15-D002 Tx_ Redemption reference number is 7550319 Dear Sir/Mam, As I am to inform you that I Paritosh Jaiswal as your customer purchase laptop Nb 15-D002 Tx, on dated 19/03/2014 from Aditya Vision Zip, Patna Bihar, where my laptop is under warrenty period whose Redemption reference number is 7550319, in which my laptop containg window 8 software in which operating system is asking that some of the driver is removed from you system where my laptop is not working properly. As I am facing a major problem to doo my official works. As I would like to inform you that in my laptop I am also not able to change the wallpaper in my laptop not only this but also i also not able to get refresh my system, when i am going to do such a activity the sysytem says that some of the driver is deleted/removed from the system. So, hereby I request you to kindly short out my problem as soon as possible. With Regard's PARITOSH JAISWAL Cell:[protected] "WORK IS WORKSHIP" Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More [protected][protected][protected][protected] Disclaimer The information in this email and any attachments may contain proprietary and confidential information that is intended for the addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this information is prohibited. When addressed to our clients or vendors, any information contained in this e-mail or any attachments is subject to the terms and conditions in any governing contract. If you have received this e-mail in error, please immediately contact the sender and delete the e-mail. With Regard's PARITOSH JAISWAL # +91 [protected]

my HP 650 Laptop (Intel Core i3- 2 GB DDR3 RAM- 500 GB HDD- Free DOS) is hanging and most of the keys are not working .since last 23rd july 2014 we are requesting hp to look into the matter but we are not getting favorable reply to repair or replace the keyboard .so please look into the matter.

Case Id- [protected] It's been one and a half months of filing the complaint, extremely slow response.The parts were to be replaced but pathetic service being provided.I m very much disappointed with the service and will never ever buy HP product again. Last week they came with the wrong parts, they don't pick up the calls and have already taken the money on account of diagnosis. Pursuing Masters from a very reputed college of the country and it's been really difficult as a customer of HP product. It is prevalent throughout the campus that HP service is pathetic, , , terrible experience with HP.

Recently Bought all in one (Printer, scanner and copier) but it is not fucnctioning. Tried to contact customer care toll free no, they did not heed to my request. Told me to ring another toll free no, again and again not action finally made a call on land line nos but no result, finally found local thet ervice center(Gwalior) they said they will attend to complaint if its been registered with their main customer care. They may try if I could bring the machine to their center. These people make lot of false promises when they sell their product and later on they do not bother about the customers. It amount to cheating the gen public. By this I am once again requesting the HP to rectify the problem in the said machine on site. In case they fail matter will be taken to the court of law . col k mallick

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hi I am having laptop HP Pavilion dv6-6155TX NB PC ALL details are given below: Product Serial Number Product Number 5CH1351RE6 QG478PA its not catching my wifi signals and searching that also, where as wifi is working on my mobile, pls. look into the matter, i m facing problems because of this.

Dear Sir, We had purchased new desktop from HP and having problem with it, therefore we discussed about problem with your customer care executive and complaint was logged for new hard disk. HP service engineer from Pune visited our site and after installing the hard disk he observed that system is not getting up and he suggested problem with motherboard. He committed that very soon we will get the faulty part replaced, but till now no updates. We tried HP customer care no. Many times to get the status of complaint but it shows not in use while few days back complaint was logged on same no. [protected] (Pune Service Center No:[protected] Details of complaint are as below. Complaint no.:- [protected] Dated :[protected] We never expect this kind of casual approach towards customer from HP. Hope after writing this mail we will get solution at the earliest. Thanks & Regards Harish Kumar ([protected])

Dear Sir I purchased a HP 15-D103TX Laptop from Tech vision Distributor, Guwahati possessing serial no. 5CB4095ZRV & P/No. G2G48PA#ACJ on May, 2014. But within this tenure of two months the under mentioned problems arised one after another a) Hard Disk Error b) DVD RW sound error c) Battery discharge (CT. No. 6DUUK05WY6A270) Above is not at all desirable for a brand new laptop & that too from a company like HP. Shall be grateful if kind arrangements are made for replacement of the laptop at your earliest conveniences. With Regards Nirupam Das Gupta Refinery Shift Manager Digboi Refinery INDIAN OIL CORPORATION LTD. [protected]@indianoil.in [protected]

My PC have an problem when i turn on my pc it not turning on properly a black empty sheet is displaying on screen curser is acting correctly then i need to long press power button then after a few secounds i need to start it again then it was taking more time about 10 to 15 minites to start.

I ordered HP Notebook (HP 15-d047tu) & additional accessories (HP 8 GB Pen Drive + HP Wired Mouse + HP Headset with mic) on 20-Jun-2014 using HP SHOPPING online portal. The order number is 399948. I have received my notebook however I HAVE NOT received additional accessories so far. It is now 8th week from the date of ordering. Though I have contacted customer care through e-mail and by phone number of times, I have not received an concrete...

plz plz plz do not buy the laptop of hp as my case has been pendong form one month they are making new cases daily by daily and no contact from the other sides no reason for anything and do not even accepting the calls now on no.[protected] and after disconnecting the call.no one is contacting in any prospects there is no help service from hp team my no. is [protected].please take laptop of dell instead of hp.i am really paying very hard for buying laptop of hp my case id is [protected], [protected]

SIR,
I have purchased HP PAVILION15-eo17TX from Softech computers, 7, 29, civil lines, opp. Roorkee Gas Service Roorkee-247667. It was3 rd generation set with s no .5 C D 339300YF, P NO E3857PA#ACJ OF Rs 38, 500/-. It was with two free gift vouchers 1) Additional two year Warranty and 2)additional 01 year Norton internal security. these were not received so far since the mail Id was not functioning.IT was timely informed through Speed post to HP REDEMPTION CELL, SOLUTIONS INTEGRATED MARKETING SERVICES Pvt Ltd, C/O Jeena & company, NEW DELHI .It was also sent twice to the same through speed post but NO RESPONCE WAS RECEIVED EITHER FROM SOFTECH OR FROM JEENA.My changed Id is " [protected]@gmail.com". please sent the above gift or I may be forced to move in consumer court due to not following conditions by company.
V K TYAGI
40/8B, CHOW MANDI
ROORKEE-247667

sir, mam mera nam Aniket kumar add-E-3/135 shivram park nangloi 110041. maine 15day phle new connection ke liye apply kiya tha, or meri registration id no -[protected] hai...jinka koie response mujhe kuch ni mila...plz mujhe inke baare me infomation de diya jay.

Dear sir,

As per my discussion with HP support team, They assured me to provide quick service for my laptop issue.
I have logged 7 different cases for the same issue from September, 2013 but I did not get any satisfied solution.

I was fooled by HP support team in every case and in every phone call by providing promises and I was disappointed every time with HP services. Last month I had a discussion with Mr. Pratheesh C R (HP MANAGER), he asked me about human being future and no assure about human future so how I can provide warranty of electronic product. But I have proof of my HP Laptop warranty so How can he talked rudely with me regarding my laptop warranty and my life warranty.

I want final solution regarding my laptop issue. If HP support team will not provide me proper solution then I have to take tough decisions and finally I will log a case in consumer forum.
Please find below case id regarding laptop issue.

1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]
6) [protected]
7) [protected]
8) [protected]


I LEAVING IN PUNE.& MY MOBILE NO. IS [protected].

Please help me.


Thanks & Regards,
NILESH BADGUJAR

Redemption Code: 8016232 Notebook/Desktop Serial No: CND4216YDS Dear Sir/ Madam, I have send all required documents ( with Cheque Rs. 999/-) for " Additional 2 Years Accidental Damage Protection with 2 Years onsite Warranty" to HP Redemption Cell, Office No. 925, 89 Hemkund Chambers, Nehru Place, New Delhi-110019. I have received an email about the receiving the required documents on 26 July, 2014 and proceeded for approval. In very next email they mention your claim has been approved. After that I received a email for 12 months McAFee Subscription, But In my letter I clearly mention that I want "Additional 2 Years Accidental Damage Protection with 2 Years onsite Warranty" I have send an email to "[protected]@redemptionsupport.com" about my complain but no response. Therefore I am requesting you please look into the matter. Best Regards Dr A. P. Singh