HP India Complaints & Reviews

Sir, I would like to inform that I bought an HP 15 r-series i5 OS notebook for which they offered an offer of Additional 2 Years ADP with 2 Years Onsite Warranty worth Rs.9299 for Rs.1999 only.But when I registered for the offer they are demanding Rs.3999.The offer detail is mentioned in their website hp.com/in/backtocollegeoffer.The last date for the offer is 31st august. So, hoping that consumer forum takes immediate action on HP India. Thanking you, Yours' sincerely AMRIT SARKAR [protected]@gmail.com

Dear Sir/Madam, On 29.06.2014, I purchased a HP laptop HP15-R022TU from Croma Mall, Fatima nagar, Pune, on name of my wife 'Nilam Pachhade' Within 2 weeks of purchase, it stopped working. It is not getting charged. When I try to plug in charger, its not showing connection light. Immediately I have made the complaint on HP call centre number [protected]. Complaint no is - [protected] I have been told by HP customer care assistants that some engineer come to my home to fix the problem but NO ONE CAME till date. I spoke with Ms Suparna and Mr Subrato and many others over the phone. No one taking the complaint seriously and none of your engineer is coming to help me. When I asked at Croma mall, they are not supporting me as well. They are again giving your number and asking me to call you and register a complaint again. Is that the way to serve a customer ? I am planning to launch a complaint in 'Consumer Forum' if my case remains unattended for further couple of days. I am completely pissed off with your service. I request you to contact me ASAP on following numbers. -- Kind Regards, Mr Ameya S Pachhade (MS, London) Managing Director VEEMAL ENTERPRISES Phone: (+91) - [protected] / [protected]

With reference to Sr. No INA0050323 and Prod No : VP569PA#ACJ, it is informed that the system is showing Window licensing problem and showing Windows counterfeiting problem. The System was purchased in Year 2010 for M/s Kendriya Vidyalaya No. 2 Sri Vijayanagar, Visakhapatnam. The Product is no longer in warranty, but the Problem of Liscence should not arise in such condition. Please look into the matter as soon as possible. Also inform us the complain registration Number.

Principal
KV No., 2 SVN
Vizag, [protected]

Dear Sir, This is to inform you that I bought a HP OMNI PC 0n 30th August 2011 from Pinnacle Infotech, Durgapur. The computer was working fine but until recently it started to give us trouble. The computer was under warranty for 3 Years along with on site service back-up. I contacted the HP Service Center in Durgapur and they visited my place on 22nd July 2014 and told me that the Hard Disk has crashed and it needs a replacement. The service personnel took their notes and came back on 25th July 2014 to replace the HDD. To my surprise the troubleshooting step did not work and the service guy told that this is an issue with the mother board which needs replacement and they will come back in a week. I waited for a week but no one from HP turned up. After a hectic follow-up with the service center on 11th August 19, 2014 they came in with a mother board. They opened the pack and replaced the motherboard and that too did not work out. The service guy said probably the company had sent out some defective pieces as replacement and they will again place a replacement order. Today is 19th August 19, 2014 and I did not receive a single call from HP and the service center is constantly ignoring my request. My warranty will expire on 30th August 2014 and my computer is still lying dead. I want strict action to be taken against HP on this. Computer Details: S/L: 3CR120Q113 Model: QP307AA The computer was purchased in the name of Minkashi Bose. Consumers forum complain docket number:[protected] Thanks and Regards Bibek Lahiri

I am using hp bluetooth mouse x4000b Product No.- H3T50AA S/N - CNP33300BK I bought it in October, 2013, and it is still in warranty. I am facing issue with this mouse that sometime cursor become very fast, sometimes too slow, sometimes it stops and sometimes cursor moves itself without moving the mouse. I request you to do the needful as it is in the warranty.

I have submitted my laptop to your laminton road center(Mumbai). Details of all mails and communication from 25 July till date listed below
1) Laptop Submission at Lamington Road center -- 25 July-14
2) Qutotation submitted by Priyanka (Quotation No-[protected] -- 26 July-14
3) Quotation accepted by us -- 31 July-14
There was no revert from you site till the time I contacted them (Such a nice UNPROFESSIONAL BEHAVIOUR)
4) Drop Mail to all the CONCERN/PROFESSIONAL PERSON mentioning mode of payment -- 4 Aug 14
Till now there is no revert received from you guys
FURTHER NO PROGRESS REPORT SUBMITTED BY YOU PEOPLE
I CONSIDER IT AS VERY UNPROFESSIONAL BEHVIOUR FROM YOUR SITE
I am pissed off with them and want my laptop back.
Dont want to take any service from HP

this is to inform you that this is Shashidhara GR for deaf and dumb. My stayed is in Bangalore. i was brought of HP LASER JET PRO MFP M126nw for serial no- CNB6G4VB24 and Product No- CZ175A on 21.06.14. But it was sudden black low for printer problem so i has got of less total printer No- 524 printer copy only. Please check up service care. Please contact- [protected] and my email id- [protected]@gmail.com.

I bought a laptop last Sunday from Vijay Sales Borivali. Invoice no: 06-BR08-14SICD 681 for buying HP laptop with serial no D25, TS 14 B171TU, amounting to Rs 34, 990/-. I was told i would be offered two years additonal AMC upon registration, which i did. I was told in the response mail from [protected]@hp.com that a order confirmation email will be sent within 72 hours. However there is no response yet from HP team. My contact details are as under. Redemption reference code is - 8130277 Manish Ashok Bhatte, mobile, [protected], email id, [protected]@hotmail.com I have sent a reminder mail to [protected]@redemptionsupport.com however there is still no response. Request please look in to and revert. I am attaching a photo copy of invoice for your easy reference.

I have purchased a HP LATEX 330 LARGE FORMAT PRINTER from the USAM, Chennai on 5/8/14 and the payment too was made in the July month... Although the printer was received on the said date, it has been lying still idle as we were not supplied its cartridge! When we asked this matter, the USAM Authorities said that " We have placed the order but we don't know when the cartridge will come, and we will supply soon to you"... This is not a first time reply we have heard! Of course, we have been listening the same answer from the day we had received printer at our place?! Now, we doubt, When you unable to supply a cartridge in time, (That too for a first installation !?) we are sure that you cannot supply in time even a small spare part in due course?! So, we have lost the trust and hope on hp large format teams... Hence, the printer must be installed on or before this Wednesday, ( i.e., 20/8/14) Otherwise, I will return the printer! After this bitter experience with hp, I am damn sure that I am not going to change my mind set hereafter & will indubitably return the printer. Not only this, I will go for a good brand that is backed by the good service!

This really frustrating.I had an issue with my laptop's display which was resolved on 3 Aug.After three days I started facing some serious issue again with my display and then I registered a complaint on 7th Aug <CASE NUMBER : [protected]> .I was told to install few drivers but the problem remained.Then I was told that same Engineer will visit me again and solve the problem. But it is now 9th day and no one has reached me.After 9 days when I contacted HP care, I was told that I have to contact parvati kundan ([protected]) to get my issue resolved.Now this person parvati kundan([protected]) is not responding to my calls.This entire experience has been very frustrating and disappointing . Now I regret my decision to buy this product.After waiting for 9 days they are now telling me to contact some one else and they are giving me this information when I called them.This really very frustrating.

Dear Madam/Sir,

In below Shop, They are doing duplicate cartridge rifling and withoutlicense but they are shelling to customer original brand of HP product.

I would like to wish you investigate the siteand find out the against of HP Brand.

Star Office solution
12/4th A main, 2nd cross, samna Gowa layout jogupalya, Bangalore, Pincode-560008
Mobile no.[protected].

I had bought an 818-color cartridge (Prod no. CC643ZZ#XCF) for Deskjet F4488 from M/S DIGITEK COMPUTER SERVICES in Ooty. (pin-643001), Tamilnadu, but it is not working. When i returned it to the shop, they told that they can't do anything, and i must contact the company only. Now what should i do to replace the cartridge?. Please do react immediately.

Dear Sir, My HP laptop battery have no Back up, Check the Hp costumer support is showing warranty status is active, What can i do, Details are below mentioned please do the need full ASAP. Regards Ratheesh kumar Mob:[protected] The information on this page is an expanded detail for: Product: HP Pavilion g7-2226ez Notebook PC Serial number: [protected] Product number: C6H63EA 1. HP Care Pack: ##### Active HP Care Packs can be linked to your profile by visiting the Link HP Care Packs page. You may have purchased an HP Care Pack that is not visible below. If you have an HP Care Pack ID you can view the details at HP Care Pack Services. Warranty type: HP Care Pack Service type: Pick Up & Return, HW Support, 3 year Service type: HWM Offsite Status: Active Start date: 20 Dec, 2012 End date: 19 Dec, 2015 Service level: Standard Turn-Around-Time Pickup by HP Delivery by HP No Special Coverage Standard Material Handling Country Coverage Standard HW Std Office Hrs Std Office Days Deliverables: Offsite Support & Materials Hardware Problem Diagnosis

Dear Sir/Mam, As I would like to inform you that I Paritosh Jaiswal{0545185} as your customer got fed-up with your poor service and your product, yes it true that I have the laptop whose Model Number is_ {laptop Nb 15-D002 Tx} in which I didn't received any satisfaction with your product in which I have visited several times to the dealer{ ADITYA VISION ZIP, PATNA, BIHAR_CST NO_[protected]_VAT NO_[protected]} from where I have purchased the aforesaid product, in which he check my product and make a repaired the same & same as he told me that the company has cheated me by providing me a pirated software in the same system due to which my entire laptop is not working. Not only this but also when I get demand for the software CD then he replied that the system is containing the pirated software, in this condition company has cheated me 100%. It is not the end of my mail but also this laptop never get connected through internet and nor supporting of the dongle of different company. and also company spoils my official works regularly. I have got fed-up with them. I never get support from them. This is not but also I would like to share that I have invested a huge amount of rupees to get a best service but, their entire commitment has got fail totally. So, hereby I request you to ask the company to get return my entire money back they have cheated me, if they are not going to get return my money back then on those condition I am going to launch a complaint against them... NOTE:- This Laptop is under warranty Period_19/03/2014_Time:8:18:00 ******************************************************************************* On Tue, 22 Apr 2014 11:35:00 +0530 Notebook_DIG_IN wrote Dear Customer, Request you to kindly contact the authorized HP service Centers only for any Product related issues Thanks & regards, HP Redemption Cell​ From: jai.[protected]@rediffmail.com on behalf of PARITOSH Sent: Monday, April 21, 2014 12:16 PM To: hpestore.[protected]@hp.com Cc: Notebook_DIG_IN Subject: Request_ laptop Nb 15-D002 Tx_ Redemption reference number is 7550319 Dear Sir/Mam, As I am to inform you that I Paritosh Jaiswal as your customer purchase laptop Nb 15-D002 Tx, on dated 19/03/2014 from Aditya Vision Zip, Patna Bihar, where my laptop is under warrenty period whose Redemption reference number is 7550319, in which my laptop containg window 8 software in which operating system is asking that some of the driver is removed from you system where my laptop is not working properly. As I am facing a major problem to doo my official works. As I would like to inform you that in my laptop I am also not able to change the wallpaper in my laptop not only this but also i also not able to get refresh my system, when i am going to do such a activity the sysytem says that some of the driver is deleted/removed from the system. So, hereby I request you to kindly short out my problem as soon as possible. With Regard's PARITOSH JAISWAL Cell:[protected] "WORK IS WORKSHIP" Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More [protected][protected][protected][protected] Disclaimer The information in this email and any attachments may contain proprietary and confidential information that is intended for the addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this information is prohibited. When addressed to our clients or vendors, any information contained in this e-mail or any attachments is subject to the terms and conditions in any governing contract. If you have received this e-mail in error, please immediately contact the sender and delete the e-mail. With Regard's PARITOSH JAISWAL # +91 [protected]

my HP 650 Laptop (Intel Core i3- 2 GB DDR3 RAM- 500 GB HDD- Free DOS) is hanging and most of the keys are not working .since last 23rd july 2014 we are requesting hp to look into the matter but we are not getting favorable reply to repair or replace the keyboard .so please look into the matter.

Case Id- [protected] It's been one and a half months of filing the complaint, extremely slow response.The parts were to be replaced but pathetic service being provided.I m very much disappointed with the service and will never ever buy HP product again. Last week they came with the wrong parts, they don't pick up the calls and have already taken the money on account of diagnosis. Pursuing Masters from a very reputed college of the country and it's been really difficult as a customer of HP product. It is prevalent throughout the campus that HP service is pathetic, , , terrible experience with HP.

Recently Bought all in one (Printer, scanner and copier) but it is not fucnctioning. Tried to contact customer care toll free no, they did not heed to my request. Told me to ring another toll free no, again and again not action finally made a call on land line nos but no result, finally found local thet ervice center(Gwalior) they said they will attend to complaint if its been registered with their main customer care. They may try if I could bring the machine to their center. These people make lot of false promises when they sell their product and later on they do not bother about the customers. It amount to cheating the gen public. By this I am once again requesting the HP to rectify the problem in the said machine on site. In case they fail matter will be taken to the court of law . col k mallick

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hi I am having laptop HP Pavilion dv6-6155TX NB PC ALL details are given below: Product Serial Number Product Number 5CH1351RE6 QG478PA its not catching my wifi signals and searching that also, where as wifi is working on my mobile, pls. look into the matter, i m facing problems because of this.

Dear Sir, We had purchased new desktop from HP and having problem with it, therefore we discussed about problem with your customer care executive and complaint was logged for new hard disk. HP service engineer from Pune visited our site and after installing the hard disk he observed that system is not getting up and he suggested problem with motherboard. He committed that very soon we will get the faulty part replaced, but till now no updates. We tried HP customer care no. Many times to get the status of complaint but it shows not in use while few days back complaint was logged on same no. [protected] (Pune Service Center No:[protected] Details of complaint are as below. Complaint no.:- [protected] Dated :[protected] We never expect this kind of casual approach towards customer from HP. Hope after writing this mail we will get solution at the earliest. Thanks & Regards Harish Kumar ([protected])